Description:

AE Virtual Class, member of Academia Europea Group, leader in language teaching, with 56 years of experience and the largest teaching staff in the Americas! We are looking for language enthusiasts who want to be part of our great family! Experience is NOT a requirement! We teach you how to teach!

Job Requirements:

Laptop (with webcam).

Stable internet connection (15 Mbps).

Attitude.

Dynamism.

Afternoon and/or evening shifts (Central America time zone).

Excellent Mandarin, German, Italian or French proficiency (C1-C2).

Main responsibilities of the position:

Motivate students.

Generate interest in cultures and languages.

Prepare reports.

Evaluations.

Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team. 

About the Position

As a Product Manager at Vetcove, you’ll be at the heart of enhancing the platforms that power veterinary clinics and their pet parents. You will drive initiatives to enhance the user experience, monitor product feedback, manage quality assurance testing and tackle any roadblocks to customer expansions. You will work closely with internal team members including account managers, onboarding associates, engineering, and support. You will also have relationships with external stakeholders, including veterinary clinics and pet parents. You will play a key role in assessing and identifying strengths, opportunities, and risks associated with software products and services.

This isn’t just another product role—it’s an opportunity to shape the future of a platform trusted by thousands of veterinary professionals. If you're passionate about solving meaningful challenges, improving user experiences, and collaborating across teams, we’d love to have you on board.

About Our Team

We’re a fast-moving team solving big challenges in an industry rapidly embracing technology. Our platform powers the day-to-day operations of veterinary clinics, from medical records to online shopping, but our mission goes beyond software—we’re creating a better, more efficient way for clinics to serve their patients

As a Product Manager, you’ll work closely with engineers, onboarding specialists, and support teams to bridge the gap between product and users. Your insights will drive improvements, ensuring our platform evolves to meet the ever-changing needs of veterinary clinics and pet parents.

What You’ll Do

• Drive Product Enhancements: Monitor long-term projects for optimization opportunities and work with cross-functional teams to implement improvements.

• Turn Feedback into Action: Collect and evaluate user feedback through surveys and direct interactions with veterinary clinics and pet parents.

• Support Key Initiatives: Collaborate with onboarding and support teams to remove roadblocks and create seamless customer experiences.

• Shape Product Documentation: Build out feature documentation to align business and engineering teams on new and existing functionality.

• Lead Small Feature Developments: Manage 1-2 low to mid-level feature builds, defining requirements, ensuring smooth engineering handoffs, and conducting QA testing.

• Train Internal Teams: Educate departments on new product features to ensure consistency in customer interactions and maximize feature adoption.

What We’re Looking For

• Experience: A four-year college degree with a track record of managing multiple projects and priorities.

• Skills: 3+ years of experience in a product role

• Attention to Detail: You have a knack for catching the smallest inconsistencies and ensuring high-quality output across projects.

• Strong Communicator: You can distill complex ideas into simple, actionable insights and build consensus across teams.

• Critical Thinker: You love diving into data, interpreting trends, and proposing data-driven solutions. Some experience with Excel and data analytics platforms preferred.

• Organization Pro: You thrive in a fast-paced environment, balancing competing priorities without missing a beat.

• Tech-Savvy: Experience with Excel and data analytics platforms is a plus.

Benefits (Full Time Roles)

• 100% remote within the USA

• Medical, Dental, and Vision Insurance

• Automatic 401k contribution

• Employee referral program

• At home office set up

• Bi-annual company retreats

• Open vacation policy

• Equity

• Monthly team events

The typical base pay range for this role across the U.S. is: $65,000/year - $120,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $65,000 - $100,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives..

In addition to base compensation, Vetcove offers a comprehensive benefits
package. Please refer to the “Benefits (Full Time Roles)” section above for more
details.

To apply, please submit your application through Vetcove’s Careers Page. The application deadline is accepted on an on going basis.

Please note we are unable to sponsor work visas at this time.

Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know:

1. Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout!

2. Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard!

3. It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself!

4. Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure!

5. If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone.

We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart!

Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

As an Commercial Outbound Account Executive, you’ll have the opportunity to work with one of Motive's largest lines of revenue. We are looking for sales professionals who are competitive, driven, strong communicators and consistently practice refining their skillset. 

A successful Commercial Account Executive is coachable, receptive to feedback, has a willingness to learn and is open to embracing continuous improvement. Strong interpersonal skills, a strong technical aptitude, a high attention to detail and a natural ability to convey and relate ideas to others are required for this role. Because of the collaborative nature of our Sales team, a win-as-a-team mentality is a must. In this high-energy role, you should be comfortable working in a fast-paced, quota-driven environment and be flexible to change.

• Prospect and win new business for Motive through developing strong executive relationships within key prospects to drive expansion of that business with all major accounts, growing share of wallet through developing a deep understanding of each client’s business and identifying opportunities for additional collaboration.

• Survey prospects to understand pain points within their business so you can align those business needs with the Motive solution.

• Demo Motive software to prospective fleet managers and drivers.

• Partner with the balance of your account team, including Account Managers and Freight Ops, and leverage customer analytics and other available resources to optimize buying decisions.

• Resolve problems, including identifying issues, thinking critically to determine the optimal course of action, and implementing best available solutions

• Effectively plan to meet and exceed your ongoing business goals and revenue quotas

• Develop a deep understanding of our technology platform and operations, using that understanding and market input to bring back iterations to our business

• Constantly study and deepen understanding of market trends to enable consultative insight

• 3+ years of outbound sales experience preferably with B2B international clients (US/Canada/UK)

• Repeated success with a complex sales motion - strong track record of hunting, exceeding quotas and rapidly growing your book over time, backed up by data

• Strong end-to-end ownership attitude from prospecting, demonstrations, to closing.

• Strong ability to build rapport with executive decision-makers, influencing outcomes through both an understanding of the customer’s business and the unique solutions that Motive can deliver

• History of working independently with a data-driven mindset for charting a path to short, medium, and long-term sales goals

• Best-in-class communication skills, with the ability to successfully convey key value propositions and quickly manage objections

• Bachelor's Degree (preferably an overseas degree from US/UK/Canada) and/or in-depth exposure to US/Canada/UK B2B customers.  #LI3

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here .

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

#LI-Remote

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

We are looking for a Mid-Senior level Brand Designer who is eager and excited to help craft a category-defining brand through visual experiences across large corporate conferences, tradeshows, campaign launch activations and more. You will be closely collaborating with our talented team of brand marketers, product marketing, growth strategists, and across the broader organization to help bring Zip’s vision and mission to life.

• Own projects throughout the entire design process from creative conception to execution.

• Help develop new concepts as well as expand the Zip brand system across a range of surfaces for our events program: signage, staging elements, wall decals, print-outs, swag, on-site activations, pop-ups, keynote content and more.

• Partner with animators to create motion-based assets for our keynote content, social, webinars and live stream events.

• Collaborate and coordinate closely with our corporate events and field marketing team to execute consistent branded experiences.

• Continue to elevate our brand templates and systems used for event promotion.

• Actively contribute to the evolution of Zip’s brand by exploring novel solutions that support our vision and mission.

• 4+ years of experience working as a designer in-house or start up

• A strong portfolio showcasing brand experience across a range of mediums

• Excellence in typography, color theory, layout, and composition

• Effectively communicate concepts and design rationale

• Strong skills around critical thinking and storytelling

• Embrace an iterative design process and receptive to feedback

• Able to work independently, drive multiple projects at a time, and iterate quickly

• Detail-oriented ensuring every touchpoint across digital and print is production ready

• Foster strong working relationships with team members and cross-functional partners

• Comfortable in your soft skills: listening, negotiating, and decision-making

• High proficiency in Adobe Suite and Figma

The salary range for this role is $120,000 - $160,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity

• 🦷 Full health, vision & dental coverage

• 🍽️ Catered lunches & dinners for SF employees

• 🚍 Commuter benefit

• 🚠 Team building events & happy hours

• 🌴 Flexible PTO

• 💻 Apple equipment plus home office budget

• 💸 401k plan

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Role Description

Mercor is seeking PhD holders, doctoral candidates, and exceptional Master’s graduates in chemistry and related fields to join a high-impact AI research initiative in collaboration with a leading artificial intelligence lab. This position focuses on evaluating and improving large language models (LLMs) by leveraging deep subject-matter expertise in chemistry to rigorously assess model accuracy, reasoning, and scientific depth across advanced chemical disciplines.

Key Domains

• General Chemistry
• Organic Chemistry
• Inorganic Chemistry
• Analytical Chemistry
• Physical Chemistry
• Electrochemistry
• Polymer Chemistry
• Biochemistry and Molecular Biology
• Medicinal Chemistry
• Radiochemistry
• Chemical Engineering and Technology
• Fluid Flow and Heat Transfer in Chemical Engineering
• Mass Transport and Separation Processes
• Chemical Reaction Engineering

Key Responsibilities

• Evaluate the scientific accuracy, reasoning, and technical rigor of LLM-generated content across chemical disciplines.
• Review outputs on topics spanning molecular structure, kinetics, thermodynamics, catalysis, reaction mechanisms, and industrial processes.
• Identify and document factual inaccuracies, logical inconsistencies, and reasoning gaps.
• Provide structured feedback and benchmarking using specialized evaluation tools.
• Work independently and asynchronously as part of a distributed research team.

Requirements

• PhD (or PhD candidate) in Chemistry, Chemical Engineering, Biochemistry, or a closely related field.
• Strong command of graduate-level chemistry concepts and scientific problem solving.
• Excellent written communication and analytical thinking skills.
• Ability to work independently in a remote, asynchronous environment.
• Strong proficiency in Python, particularly for scientific analysis and model evaluation, is required.

Role Details

• Part-time (approximately 30 hours/week)
• Remote and asynchronous
• Flexible schedule

Compensation

• Contractor position via Mercor
• $20–$30/hour, based on expertise and domain experience
• Weekly payments via Stripe Connect

Company Description

Mercor is a San Francisco-based company connecting top professionals with leading AI initiatives. Investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey.

Job Responsibilities:

• Work closely with the internal team to understand the project and Documentation requirements.


• Create high-quality technical documents that adhere to the quality standards of the organization and meet the needs of the target audience.


• Coordinate with the developers and designers to check the product samples.


• Right, an easily understandable instruction manual, developer guides, and online health.


• Help the end-users in understanding the product and using it efficiently by creating tutorials.


• Analyze the existing content, reuse, and make changes as required.


• Create and maintain the technical design specifications, information architecture, and test scripts.

Job Skills:

• Bachelors degree in computer science or other related courses.


• Robin experiences as a technical content writer or in other relevant roles.


• Good technical understanding.


• Ability to explain complex technical content into easily understandable text.


• Experience in writing instruction guides, etc. for the end-users.


• Excellent verbal and written communication skills.


• Working knowledge of complete Microsoft suite.


• Familiarity with software development and SDLC techniques.

Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.

Our Gaming team is made up of hybrid-casual, casual, and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing, and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games.

You will be joining Midcore Studios, our studio specialized in mid-core games currently developing three promising titles: Gear Fight, Monster Survivor, and Cup Heroes. Our team creates deeper and more engaging gaming experiences, with sophisticated gameplay mechanics and distinctive artistic direction.

We're looking for a talented freelance sound designer to help us define the audio identity of our mid-core games. This role involves creating an immersive audio experience that enhances player engagement across our distinct game universes.

• Design and implement custom sound effects for player actions, UI interactions, character behaviors, and environmental elements across our three games.

• Develop immersive ambient soundscapes tailored to different gameplay environments, considering each title's specifics:

  • Gear Fight: mechanical sounds, metallic impacts, combat effects

  • Monster Survivor: mysterious ambiances, creature calls, magical effects

  • Cup Heroes: festive sounds, cartoonish effects, victory fanfares

• Create a distinct and cohesive audio identity that aligns with each game's universe.

• Compose or source original music tracks for menus, gameplay loops, victories, defeats, and special events.

• Optimize all audio assets for seamless integration on mobile platforms (iOS and Android).

• Work closely with the development team to implement and refine sound assets based on feedback.

• Maintain clear documentation for asset integration, including naming conventions and implementation notes.

• Demonstrated experience in sound design for mobile F2P games, with a strong portfolio showcasing custom sound work and integration.

• Ability to

• Ability to select and integrate high-quality tracks from sound libraries while maintaining a unique sound identity.

• Strong communication skills and the ability to work independently while collaborating effectively with developers.

• Deep passion for gaming and audio design, with a commitment to creating immersive sound experiences.

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. 

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

At GitLab, developers are independent and self-organized individual contributors who work together as a tight team in a remote and agile way.

The Data Frameworks Group works on developing solutions for data scalability, health, and developer enablement across all of GitLab's application datastores. We build frameworks and provide guidance that help teams make informed decisions about data architecture, placement, and lifecycle management, while ensuring data integrity and safety across both SaaS and self-managed deployments. If building frameworks that enable teams to work confidently with data at scale excites you, please read on!

Most backend developers at GitLab work on all aspects of the application, building features and fixing bugs. The Data Frameworks section is responsible for building the frameworks and tooling that ensure data changes work safely across all of GitLab's deployment scenarios—from GitLab.com to thousands of self-managed instances running different versions.

The main focus of the team is to proactively identify saturation points for our gitlab.com infrastructure, and identify and work with teams to implement corrective actions to solve them. With our recent move into the newly formed Data Engineering organization, the team mission is expanding, and we're growing the team accordingly. This change is allowing us to prioritize new efforts that are outside the scope of operating gitlab.com, and include shipping scalability features and data health focused initiatives to our self-managed customers.

This team collaborates closely with our infrastructure data access stage, our software delivery stage, and our analytics stage. We also have regular collaboration with teams across the organization to help them deliver high performing features and improvements.

A few examples of our current projects:

• SQL Traffic Replay Tooling
• Background Operations Framework

A few examples of upcoming projects in our evolving scope:

• Exploring strategies for soft deleting data
• Enhanced testing of database migrations

• Develop new features in collaboration with our product management, UX, and frontend teams
• Keep changes small and iterate towards the best solution
• Reviewing database related changes submitted by other engineers or community contributors
• Documenting database best practices or patterns to avoid
• Developing tooling to proactively inform developers of potential performance issues
• Research, design and implement solutions to improve product performance 

• Professional software engineering experience with PostgreSQL in large production environments
• Significant experience with Ruby on Rails or other Ruby frameworks
• You can reason about software, algorithms, and performance at a high level
• You are passionate about open source
• Strong written communication skills
• Self-motivated and have strong organizational skills
• You share our values, and work in accordance with those values

• Experience with Distributed Messaging Queues (Kafka, NATS)
• Experience with migrating large production datasets between data stores
• Experience in a peak performance organization, preferably a tech startup
• Experience with the GitLab product as a user or contributor
• Product company experience
• Experience working with a remote team
• Enterprise software company experience
• Developer platform/tool industry experience
• Experience working with a global or otherwise multicultural team
• Computer science education or equivalent experience
• Passionate about/experienced with open source and developer tools

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Red Canary, a Zscaler company, monitors an enterprise’s environment to detect and respond to cybersecurity threats so they can focus on their mission. Our Managed Detection and Response (MDR) solution is a unique blend of human expertise and security, which protects organizations from modern adversaries as their teams work remotely, move to the cloud, and they adopt new cybersecurity and IT technologies.

The Technical Support Engineer (TSE) understands that while customers share many characteristics, each is unique and requires careful listening and critical thinking to triage and root cause of the issue. Your success is measured by your ability to be an extension to our customers as well as your commitment to act with urgency, thoughtful responsiveness, and the number of issues resolved.

We are looking for an experienced Technical Support Engineer (TSE) to join our Customer Support team. You will be required to work from 8AM to 5PM Eastern or Pacific Time. Reporting to the Manager, Technical Support, you will be responsible for:

• Being on the front lines of our support team, ensuring every customer inquiry is properly reviewed and handled with care. You'll use our established triage process to identify, categorize, and resolve complex issues with understanding of customer needs and concerns and deeper comprehension of product and issue relation.
• Communicating with customers clearly, concisely, and professionally, both written and verbal, and striving to educate customers in ticket responses to ensure that they are getting the most out of our products. 
• Creating , updating, and sharing documentation based on troubleshooting and new solutions
• Working with Product Management and Engineering to identify, reproduce, inform on, and resolve defects.
• Participating in the team’s on call pager rotation, responding  to operational incidents as needed
• Owning  the maintenance, upgrades, and performance of the hosted server fleet, while striving to minimize operational incidents.

What We're Looking for (Minimum Qualifications)

• 4+ years in a technical facing role, troubleshooting and resolving technical issues with a wide range of technologies.
• Troubleshooting experience in the following areas:
• Windows, macOS, and Linux environments
• Networking (TCP/IP, DNS, Wireshark, SSL)
• Third-party security agents, EDR preferred
• Strong listening, written, and verbal communication skills with proven ability to initiate and manage relationships via email and on calls.
• An understanding of how to prioritize and escalate customer issues to the appropriate internal team.
• An independent and self-sufficient mindset, focused on the needs of your customers and genuinely excited about forging a path forward when none exists.
• The ability to prioritize customer well-being, even through difficult conversations. Maintain a positive, proactive approach: identify and resolve issues impacting customer experience or team processes immediately.

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with VMware Carbon Black, Crowdstrike Falcon, SentinelOne, Microsoft Defender for Endpoint, AWS, or Microsoft Azure.
• Experience with technologies such as Palo Alto PAN-OS, Fortinet FortiGate, Cisco Meraki, Okta Workforce Identity, and others.
• Experience in supporting external customers on SaaS application-level support

#LI-Remote 

#LI-DB1

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.