Headquarters: Sweden URL: http://career.proxify.io The Role:   We are looking for a Senior Backend (Node.js / Nest.js) Developer to join our fast-growing network. You’ll be responsible for building modern and scalable web applications, working closely with backend developers and designers to create intuitive user experiences. This is a long-term, full-time remote role with opportunities to work on innovative projects that make a difference.   What we’re looking for:   5+ years with Node.js and 3+ past years with Nest.js Strong expertise in Node.js and Nest.js frameworks. Proven experience building REST and/or GraphQL APIs. Strong knowledge of JavaScript (ES6+) and TypeScript. Solid experience with relational and/or NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB). Familiarity with authentication/authorization mechanisms (JWT, OAuth2). Experience with unit/integration testing (e.g., Jest, Mocha). Proficiency with Git and version control workflows. Located in CET timezone (+/- 3 hours), we are unable to consider applications from candidates in other time zones.   Nice to Have:   Experience with cloud platforms (AWS, Azure, GCP). Familiarity with CI/CD pipelines and DevOps practices. Understanding of event-driven architecture and message brokers (e.g., RabbitMQ, Kafka). Experience with Docker and containerized applications. Knowledge of microservices and serverless architectures.   Responsibilities:   Design and develop robust, scalable, and secure backend applications using Node.js and Nest.js. Implement RESTful APIs, GraphQL endpoints, and microservices architectures. Optimize application performance, scalability, and maintainability. Integrate with databases (SQL/NoSQL) and external services via APIs. Ensure code quality, security, and compliance with industry standards.   What we offer:   Get paid, not played No more unreliable clients. Enjoy on-time monthly payments with flexible withdrawal options.   Predictable project hours Enjoy a harmonious work-life balance with consistent 8-hour working days with clients.   Flex days, so you can recharge Enjoy up to 24 flex days off per year without losing pay, for full-time positions found through Proxify.   Career-accelerating positions at cutting-edge companies Discover exclusive long-term remote positions at the world's most exciting companies.   Hand-picked opportunities just for you Skip the typical recruitment roadblocks and biases with personally matched positions.   One seamless process, multiple opportunities A one-time contracting process for endless opportunities, with no extra assessments.   Compensation Enjoy the same pay, every month with positions landed through Proxify. To apply: https://weworkremotely.com/remote-jobs/proxify-ab-senior-backend-developer-node-js-nest-js

Headquarters: Sweden URL: http://career.proxify.io The Role:   We are looking for a Senior Frontend Developer with strong proficiency with React.js and Next.js for one of our clients. You are a perfect candidate if you are growth-oriented, you love what you do, and you enjoy working on new ideas to develop exciting products.   What we’re looking for:   Minimum of 5 years of experience in frontend development with a strong portfolio of projects demonstrating expertise in React.js and Next.js. Proficiency in HTML, CSS, JavaScript, TypeScript, and modern frontend development tools and frameworks. Experience with state management libraries such as Redux, MobX, or similar. Proficiency with testing frameworks and tools like Jest, Cypress, or Testing Library. Strong knowledge of version control systems, particularly Git. Located in CET timezone (+/- 3 hours), we are unable to consider applications from candidates in other time zones.   Responsibilities:   Design, develop, and maintain high-performance, scalable web applications using React.js and Next.js. Create reusable and maintainable UI components with a focus on performance and accessibility. Work closely with designers, backend developers, and product managers to translate user needs and business goals into functional and engaging web applications. Write clean, efficient, and well-documented code following best practices in software development. Identify and address performance bottlenecks to ensure smooth and responsive user experiences. Conduct unit testing, integration testing, and end-to-end testing to ensure the reliability and robustness of the applications.     What we offer:   Get paid, not played No more unreliable clients. Enjoy on-time monthly payments with flexible withdrawal options. Predictable project hours Enjoy a harmonious work-life balance with consistent 8-hour working days with clients. Flex days, so you can recharge Enjoy up to 24 flex days off per year without losing pay, for full-time positions found through Proxify. Career-accelerating positions at cutting-edge companies Discover exclusive long-term remote positions at the world's most exciting companies. Hand-picked opportunities, just for you Skip the typical recruitment roadblocks and biases with personally matched positions. One seamless process, multiple opportunities A one-time contracting process for endless opportunities, with no extra assessments. Compensation Enjoy the same pay, every month with positions landed through Proxify. To apply: https://weworkremotely.com/remote-jobs/proxify-ab-senior-frontend-developer-react-js-next-js

Headquarters: Sweden URL: http://career.proxify.io The Role:   We are looking for a Senior Golang Developer for one of our clients. You are a perfect candidate if you are growth-oriented, you love what you do, and you enjoy working on new ideas to develop exciting products.   What we are looking for: +5 years of solid experience in development with Golang. You follow the best practices and conventions. Ability to work with minimal supervision. Intermediate-advanced English level. You can communicate well with both technical and non-technical clients. Located in CET timezone (+/- 3 hours), we are unable to consider applications from candidates in other time zones.   Nice-to-have: Basic knowledge of DevOps culture and REST API development would be a plus.   Responsibilities: Ability to design, develop, document, and test core software components according to product requirements. Ability to collaborate and incorporate other team members’ work implementations. Competency to work with QA and DevOps teams to define product requirements and adopt new technologies in order to deliver quality software research. Ability to collaborate with stakeholders.     What we offer:   Get paid, not played No more unreliable clients. Enjoy on-time monthly payments with flexible withdrawal options.   Predictable project hours Enjoy a harmonious work-life balance with consistent 8-hour working days with clients.   Flex days, so you can recharge Enjoy up to 24 flex days off per year without losing pay, for full-time positions found through Proxify.   Career-accelerating positions at cutting-edge companies Discover exclusive long-term remote positions at the world's most exciting companies.   Hand-picked opportunities, just for you Skip the typical recruitment roadblocks and biases with personally matched positions.   One seamless process, multiple opportunities A one-time contracting process for endless opportunities, with no extra assessments.   Compensation Enjoy the same pay, every month with positions landed through Proxify. To apply: https://weworkremotely.com/remote-jobs/proxify-ab-senior-golang-developer-4

Headquarters: Sweden URL: http://career.proxify.io The Role: We are looking for a Senior DevOps Engineer with strong AWS expertise to join our fast-growing network. In this role, you will help design, build, and maintain robust cloud infrastructure, streamline CI/CD pipelines, and ensure scalable and secure deployments. This is a hands-on engineering position requiring a proactive and detail-oriented professional with deep experience in cloud-native tooling and modern DevOps practices..   What we are looking for: Minimum of 5 years of experience in a DevOps role, with substantial expertise in AWS cloud environments. Proficiency in scripting languages such as Python, Bash, or PowerShell. Experience with infrastructure as code (IaC) tools like Terraform, Ansible, or AWS CloudFormation. Strong knowledge of containerization and orchestration tools, particularly Docker and Kubernetes. Solid understanding of network architecture, security, and application development methodologies. Proven ability to design and support robust build, deployment, and configuration management systems for multi-tier applications. Excellent problem-solving skills, with the ability to diagnose and resolve complex infrastructure issues. Effective communication skills, capable of handling multiple projects and priorities in a dynamic environment. Familiarity with monitoring and logging tools such as CloudWatch, ELK Stack, and Prometheus. Located in CET timezone (+/- 3 hours), we are unable to consider applications from candidates in other time zones.     Nice-to-have: AWS certifications (e.g., AWS Certified DevOps Engineer). Experience in multi-cloud environments (e.g., Azure, GCP). Familiarity with serverless architecture and tools (e.g., AWS SAM, Serverless Framework). Knowledge of databases (SQL and NoSQL). Experience with Agile methodologies and DevSecOps practices. Hands-on experience with service mesh technologies (e.g., Istio, Linkerd). Familiarity with GitOps practices (e.g., ArgoCD, Flux). Experience supporting large-scale production environments. Background in software development or SRE. Passion for automation, scalability, and operational excellence.   Responsibilities: Design, implement, and manage AWS-based cloud infrastructure to ensure optimal performance, reliability, and scalability. Develop and maintain CI/CD pipelines for seamless deployment of applications and services. Automate infrastructure provisioning and management using tools such as Terraform, Ansible, or AWS CloudFormation. Monitor and optimise cloud resources and applications to ensure high availability and performance. Collaborate with software development teams to integrate DevOps practices into the development lifecycle. Implement and manage security best practices for cloud environments. Manage backup, disaster recovery, and business continuity planning.   What we offer:   Get paid, not played No more unreliable clients. Enjoy on-time monthly payments with flexible withdrawal options.   Predictable project hours Enjoy a harmonious work-life balance with consistent 8-hour working days with clients.   Flex days, so you can recharge Enjoy up to 24 flex days off per year without losing pay, for full-time positions found through Proxify.   Career-accelerating positions at cutting-edge companies Discover exclusive long-term remote positions at the world's most exciting companies.   Hand-picked opportunities, just for you Skip the typical recruitment roadblocks and biases with personally matched positions.   One seamless process, multiple opportunities A one-time contracting process for endless opportunities, with no extra assessments.   Compensation Enjoy the same pay, every month with positions landed through Proxify. To apply: https://weworkremotely.com/remote-jobs/proxify-ab-senior-devops-engineer-aws-3

Headquarters: Sweden URL: http://career.proxify.io The Role:   We are looking for a Senior Python Developer for one of our clients. You are a perfect candidate if you are growth-oriented, you love what you do, and you enjoy working on new ideas to develop exciting products.   What we are looking for: 5+ years of experience building products with Python and Django. High proficiency in SQL with experience using databases like PostgreSQL. Experience scaling cloud infrastructures with Docker or Kubernetes is a plus. Experience managing cloud infrastructures, specifically AWS or GCP. You follow the best practices and conventions. Relevant experience in CI/CD and related tools. Ability to work with minimal supervision. Intermediate-advanced English level. You can communicate well with both technical and non-technical clients. Time zone: CET (+/- 3 hours). We are unable to consider applications from candidates in other time zones.   Responsibilities: Ability to build libraries and frameworks of reusable efficient code. Competence in designing and implementing low-latency, stable and performing applications. Capacity to effectively collaborate with other team members and stakeholders remotely. Ability to implement data protection systems. Competence in data storage solutions.     What we offer:   Get paid, not played No more unreliable clients. Enjoy on-time monthly payments with flexible withdrawal options. Predictable project hours Enjoy a harmonious work-life balance with consistent 8-hour working days with clients. Flex days, so you can recharge Enjoy up to 24 flex days off per year without losing pay, for full-time positions found through Proxify. Career-accelerating positions at cutting-edge companies Discover exclusive long-term remote positions at the world's most exciting companies. Hand-picked opportunities just for you Skip the typical recruitment roadblocks and biases with personally matched positions. One seamless process, multiple opportunities A one-time contracting process for endless opportunities, with no extra assessments. Compensation Enjoy the same pay, every month with positions landed through Proxify. To apply: https://weworkremotely.com/remote-jobs/proxify-ab-senior-backend-developer-python-3

About company

GC AI is currently an AI platform for in-house lawyers to 10x themselves. Using the latest LLMs, we are building AI agents that can use company knowledge, leverage external sources, and connect with internal tools to provide better and faster legal advice to the rest of the company. Thousands of weekly active users tell us they “cannot imagine their lives without GC AI” - which has led us to 95% retention and a NPS of 75.

This is a once-in-a-generation opportunity to build for a $1T annual market. We have jaw-dropping product-market fit - growing our customer base from 0 to 500+ legal teams in a year and 3X ARR growth in the last 4 months. Join our Series A stage rocket ship backed by top investors like Sound Ventures, Fellows Fund, Guillermo Rauch and Worklife Ventures. GC AI is a small but mighty team of lawyers, engineers, sellers and doers. Here, you’ll have infinite room to grow and rethink how legal work gets done.

Come build the future with us.

About the role:

As GC AI’s first Customer Support Manager, you’ll be building our support function from the ground up. This means more than just managing tickets — you’ll define the systems, processes, and culture that ensure every customer interaction reflects the speed, quality, and care we’re known for. You’ll serve as the voice of our customers, partnering closely with Product, Engineering, and Customer Success to turn issues into improvements and feedback into product innovation.

Your impact will be immediate and long-lasting: you’ll create scalable workflows, own key support metrics, and help transform support into a strategic advantage that drives retention, expansion, and customer trust. This is a rare opportunity to take ownership of a mission-critical function at a Series A rocket ship, shaping how hundreds (soon thousands) of legal teams experience the future of legal AI.

Why this role matters:

Our customers are at the center of everything we do. As the Customer Support Manager, you will ensure every customer support interaction reflects the quality, responsiveness, and care that GC AI is known for. Manage and grow the support org as we scale, own SLAs, and turn support into a strategic advantage for retention & expansion. Be the connective tissue across Product, Eng, and CS to close the loop from issue → fix → customer comms.

As our first Manager, Customer Support, you will:

• Be the voice of our customers, ensuring their needs shape product and process decisions.

• Build the systems and culture that turn support into a strategic advantage.

• Help transform customer feedback into improvements that make GC AI indispensable.
  

What you'll do:

• Lead, mentor, and develop a small support team; define tiering (T1/T2/escalation), on-call, and a growth plan—while fostering a culture of customer-obsession and continuous improvement.

• Own, build and optimize support processes, workflows, and tools to handle increasing customer volume with speed and quality.

• Track and report on key support metrics (response times, CSAT, NPS) and implement improvements.

• Partner with Product and Engineering to escalate, triage, and resolve customer issues effectively.

• Collaborate with Customer Success to ensure seamless customer experiences across the lifecycle.

• Design and maintain a customer knowledge base, FAQs, and self-service resources.

• Drive a culture of “getting 1% better every day” through regular training, coaching, and feedback.

• Represent customer needs in cross-functional discussions, ensuring their voice informs decisions.

Impact you'll have:

• Build the foundation of support at GC AI — defining the processes, tools, and culture that will scale from hundreds to thousands of customers.

• Turn support into a strategic advantage by ensuring every customer interaction reinforces trust, drives adoption, and strengthens retention.

• Be the voice of the customer — translating feedback into actionable insights that directly shape product and engineering decisions.

• Elevate customer experience by setting and owning SLAs, creating knowledge resources, and driving continuous improvements in CSAT and NPS.

• Lay the groundwork for team growth by mentoring, hiring, and building a high-performing support org as GC AI scales.

Required Experience:

• 2+ years of experience managing a customer support team in a high-growth startup. Comfortable with stepping in as a player coach as we build team infrastructure and size.

• 4+ years of experience as a customer support specialist or equivalent role.

• Strong track record of building and scaling customer support processes.

• Excellent problem-solving, organizational, and communication skills.

• Deep customer-obsession, with a passion for delivering outstanding experiences.

• Ability to thrive in a fast-paced, high-growth environment and manage competing priorities.

• Demonstrated commitment to continuous improvement and operational excellence.

Nice to have:

• Experience leveraging AI or automation tools to scale customer support operations.

• Familiarity with modern support platforms (e.g., Zendesk, Intercom, HelpScout) and analytics tools.

• Background supporting B2B SaaS customers, ideally in enterprise or regulated industries.

• Experience creating support content, training programs, and customer-facing knowledge resources.

What we offer:
Growth & Impact

• Shape the future of a rapidly growing startup

• Direct collaboration with founding team

• Real influence on company strategy and direction

• A voice that matters - your ideas will be heard and implemented

Environment & Benefits

• Competitive salary, equity and healthcare

• We’re a hybrid company — many roles are remote-friendly, while some teams require meeting in person a couple of days a week in the Bay Area office.

• High-energy, joyful team environment

Career Development

• Mentorship and learning opportunities

• Clear path for growth in an expanding company

• Exposure to cutting-edge technologies and practices

• Freedom to innovate and own crucial systems

About RISARISA Tech, Inc. has been developing cutting-edge structural design and optimization software since 1987. With a well-trained team of engineers and software developers, we are working to meet the needs of our growing client base by implementing new design features and expanding the suite of software tools that we offer.
Reports To: Manager, Customer SuccessStatus: Full-Time, Non-Exempt
Position Overview:
The Customer Success Specialist acts as a bridge between customers and the company. They work closely with various departments, including sales & marketing, technical support, training and finance, to facilitate a cohesive and satisfying customer journey. Their role is crucial in understanding customer needs, providing timely assistance, and ensuring that customers extract maximum value from the products or services offered.
Responsibilities:

• Welcome new customers effectively via outbound phone calls and emails. This involves understanding their objectives, helping them get started, scheduling an onboarding meeting with the Solutions Engineer and ensuring they have the resources they need for a smooth start.
• Build and maintain strong relationships with customers. The Customer Success Specialist regularly checks in with customers to gauge their satisfaction, address any issues, and maintain open lines of communication.
• Anticipate potential problems and reach out to customers proactively. By providing guidance, resources, and support before issues arise, they help prevent churn and increase long-term satisfaction.
• Responsible for tracking customer health metrics, such as product usage, engagement levels, and feedback. By analyzing these metrics, the Customer Success Specialist can help the Customer Success team identify at-risk customers and implement strategies to improve their experience.
• Responsible for tracking customer progress along the mapped-out journey and presenting KPI to the Manager, Customer Success, on a regular basis.
• Whether it's handling support tickets or escalating critical issues, the Customer Success Specialist ensures that customer problems are resolved swiftly and effectively. They act as a liaison between the customer and other teams to facilitate problem-solving.
• Collecting and analyzing customer feedback is essential to understand their needs and improving the product or service accordingly. Customer Success Specialist leverages this feedback to advocate for customers within the company.
• TheCustomer Success Specialist is responsible for creating and providing educational resources, such as tutorials, webinars, and documentation to help customers maximize the value they get from the product or service.

Qualifications:

• Associate degree required. Bachelor's degree preferred.
• 2 to 3 years experience in Customer Success and SaaS environment required.
• 2+ years of experience making outbound calls to customers is a plus.
• Working knowledge of HubSpot is required
• Comfortable with navigating multiple software and learning new ones.
• Possess a solid understanding of the company's products or services. Knowledge of RISA software is a plus.
• Manage multiple customer accounts, tasks, and priorities requires strong organizational abilities and attention to detail.
• Prioritize customer satisfaction and success, while striving to exceed their expectations, is central to this role.
• Excellent verbal and written communication skills are essential for interacting with customers, understanding their needs, and conveying information clearly and concisely.
• Understand and empathize with customers' challenges and goals and ability to reduce the intensity of a conflict are crucial for building strong relationships and providing effective support.
• Able to analyze problems, think critically, and devise efficient solutions is key to resolving customer issues promptly.
• Comfortable analyzing customer data and metrics to identify trends, risks, and opportunities for improvement.
• Able to work effectively with cross-functional teams, leveraging various departments' expertise and resources to enhance customer experience.
• Flexible and adaptable to changing circumstances, customer needs, and company goals.
• Manage time efficiently to balance reactive support with proactive engagement and follow-ups.

Compensation: The pay range for this position is $28 to $33 an hour with an additional annual bonus.
Benefits:

• 3 weeks of Paid Time Off
• 12 paid holidays
• Medical, Dental, Vision insurance starting the 1st of the month following date of hire
• Short Term and Long-Term Disability Benefits
• Flexible Spending Account & Health Savings Account
• Life & AD&D insurance
• 401(k) with a 5% employer match
• Annual Bonus
• Pet Insurance
• Employee Assistance Program

Join us as we strive to deliver exceptional service and support to our valued customers!

About Torii

Torii is a fast-growing, VC-funded startup in one of the hottest emerging categories: SaaS Management. We help customers like Sisense, AppsFlyer, HiBob, iFood, and Payoneer discover and act on every single cloud application in their portfolio. Torii is backed by leading venture capital firms including Wing Venture Capital, Global Founders Capital, Uncork Capital, Entree Capital and LocalGlobe.

Torii, has recently been recognized by Gartner as a Leader in SaaS Management Platforms, as well as, being named a G2 Leader in both SaaS Spend and SaaS Operations Management among SMPs!

Location: USA (Remote)

Torii is transforming how enterprises secure, manage, and provision access across their SaaS ecosystem. As a leading SaaS Management Platform (SMP) with strong Identity Governance and Administration (IGA) capabilities, Torii gives security, IT, and procurement teams full visibility and control over their SaaS stack. By unifying discovery, access governance, cost optimization, and compliance into one platform, we empower organizations to reduce risk, streamline operations, and maximize the value of their software investments. With hundreds of forward-thinking customers and consistent growth, we’re on a mission to redefine how businesses govern and scale their SaaS.

We believe Customer Success is at the heart of that transformation. Our CSMs don’t just support customers—they unlock possibilities, elevate partnerships, and set the tone for how SaaS should be done. We are looking for an Enterprise CSM who brings energy, focus, and the drive to inspire both customers and teammates.

In this role, you will:

• Serve as a trusted advisor for enterprise customers, guiding them from onboarding through renewal.
• Shape SaaS strategy and drive measurable value for stakeholders.
• Build lasting partnerships rooted in trust, empathy, and operational excellence.
  
  

Who you are:

Customer Leadership & Growth

• Exceptional communicator—equally confident leading executive conversations and empowering end users.
• Understands and owns core metrics like Gross Revenue Retention (GRR) and Net Revenue Retention (NRR), and how they contribute to the company’s overall success.
• Proven ability to drive timely renewals, facilitate expansion conversations, negotiate effectively, and forecast accurately.
• Team player who leads by example and raises the bar for those around them.
  
  

Technical & Analytical Strengths

• Strong technical curiosity: experience with SaaS integrations, APIs, SSO, IDPs (Okta, Azure AD, Google Workspace), HRIS, and IT ecosystems.
• Skilled at translating raw data into clear cost and time savings for customers.
• Analytical and data-driven—able to evaluate processes and recommend improvements.
• Familiarity with Salesforce, ChurnZero, Loom, Notion, Intercom, or similar tools.
  
  

Mindset & Approach

• At least 3+ years of B2B experience, with 1–2 years supporting enterprise-level customers.
• Strong interest or background in security, compliance, or governance.
• Proactive problem-solver who takes initiative, not just direction.
• Growth mindset with the ability to inspire customers and colleagues alike.
  
  

How we think about AI
We believe AI is a powerful tool to boost efficiency and free up time for the most important work—building relationships, solving complex challenges, and driving impact. You’ll be encouraged to adopt AI thoughtfully to streamline workflows and enhance team processes, but never to lower standards or generate low-quality “workslop.”

How we think about Security
Enterprise customers trust us with their data and security is non-negotiable. You should be comfortable partnering directly with CISOs, IT leaders, and compliance teams, earning their trust from the first conversation. Familiarity with security frameworks, compliance standards, and regulations across multiple industries will help you anticipate concerns, address risks, and position Torii as a reliable, enterprise-grade partner.

This is more than a CSM role, it’s a chance to help shape our culture while delivering career-defining impact for both customers and your team.

The salary range displayed is an OTE consisting of base and variable pay. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location. 

Remote EST OTE Pay Range$90,000—$100,000 USD

 

Torii is proud to be an Equal Employment Opportunity Employer. Torii does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.

The Company Capital Markets Gateway (CMG) is a financial technology firm that is modernizing the equity capital markets (ECM). CMG connects investors and underwriters via a neutral platform that delivers integrated ECM data and analytics, unrivaled transparency, and workflow efficiencies. Providing a digital system of record for firm-wide deal activity, CMG helps clients make more timely, better-informed decisions. Launched in 2017 by a team of ECM practitioners, the CMG platform is currently relied upon by nearly 100 buy side firms representing$12 trillion in AUM and 15 investment banks. For more information, please visit www.cmgx.io.  We celebrate diversity and are committed to creating an inclusive work environment. CMG is an equal opportunity employer. 
Product Manager CMG is searching for aproduct manager. In this role, you will manage a few critical product areas of our innovative capital markets platform. You willinteract with our customers to identify their needs, and you will lead a cross-functional team to deliver product featuresto improve our customers’ workflows. CMG brings ground-breaking solutions to capital markets. We welcome you to join us on this exciting mission.

Responsibilities

Gather input from customers and stakeholders. Work with product leadership to prioritize requirements and formulate product plan.   

Lead a cross-functional team with design and engineering to define product features and ideate solutions. 

Translateproduct requirements into clearly defined user stories and acceptance criteria.  

Apply Agile methodologyto plan iterative product implementation. Inspire the team to deliver high-quality product features to deliver value and delight to our customers. 

Plan release rollout, conduct acceptance testing, and work with customer success team to deploy new features to customers.   

Collaborate with other teams to handle interdependencies in building a large-scale financial technology platform.   

Monitor progress and risks. Continuously gather user feedback. Resolve issues and make adjustments to keep projects on track and keep focus on optimal outcome. 

Qualifications

At least 3 years of software product management experience.

Strong understanding and experience working with Agile methodologies.

Strong product management skills. Proven record of delivering successful software products.

Good team player and excellent interpersonal skills.

Good written and verbal communication skills.

A passion for enterprise financial technology products.

Analytical mindset to comprehend and solve complex product problems.

Nice to Have

Technical knowledge or experience as a software engineer 

Previousexperience at a startup 

GQL or API experience 

FinTech industry experience 

ECM experience 

Our Values

We innovate with purpose

We focus on outcomes vs. output

We believe diverse and inclusive teams fuel innovation

We are humble yet candid

We do right by the customer

What we offer

Competitive compensation  

401K employer matching  

Health, Dental and Vision benefits  

Flexible time off  

Top-of-the-line MacBook computers 

Strong, entrepreneurial culture 

CMG embraces our ongoing commitment to building a culture reflecting the people, perspectives, and passions it represents. We will accept nothing less than equity, inclusion, and belonging for all. With the only constant in life being change, we will always listen, learn, and improve for the betterment of our teams, customers, and communities. CMG is proud to be an Equal Opportunity Employer.

ABOUT ADACTION

Founded in 2013, AdAction is a leader in performance-based mobile app marketing, partnering globally to deliver premium users at scale. Our collaborative team prioritizes innovation and strategic decision-making, fostering a dynamic and inclusive culture. AdAction is looking for individuals who thrive in an autonomous work environment, seek out ways to meaningfully contribute to our shared success, and embrace growth both personally and professionally.

With a fully remote workforce centered in talent hubs in Denver, Austin, and Chicago, we organize regular in-person events to enhance collaboration. Join us and make a meaningful impact from anywhere within our talent hubs.

ABOUT THE ROLE

AdGem, as part of AdAction, has been on an incredible growth trajectory — 8 straight quarters of quarter-over-quarter revenue growth — and we’re just getting started. As one of the fastest-growing rewarded advertising platforms in the market, AdGem is driving premium engagement for mobile apps, loyalty programs, and consumer brands.

We are seeking a Product Manager to join our Campaign Delivery Team. This role will serve as a bridge between research, planning, marketing, and execution, helping shape the future of AdGem’s products, features, and advertiser campaign strategies. You'll own the strategic development of key initiatives, guiding them through discovery, prioritization, execution, and performance tracking phases.

A key focus of this role will be leading the integration of AI tooling and solutions into both our external product offerings and our internal workflows. You’ll explore, validate, and champion AI-driven innovations that can increase efficiency, unlock new opportunities, and differentiate AdGem in a rapidly evolving market.

This role is designed for someone who thrives at the intersection of data, creativity, and collaboration. You’ll drive initiatives that elevate our offering, improve internal processes, and bring innovative solutions to market, ensuring that we’re delivering best-in-class campaign performance for our advertisers and users.

RESPONSIBILITIES

• Own and execute the product strategy and roadmap that powers and optimizes our advertiser campaign delivery

• Lead research efforts to identify customer needs, market opportunities, and feature innovations.

• Own the roadmap planning process by translating business goals, market research, and performance insights into a clear set of priorities and timelines, ensuring alignment across teams and stakeholders

• Lead the creation of actionable pre-dev roadmaps that bridge strategic concepts with technical implementation, reducing ambiguity before engineering engagement

• Oversee product and feature launches, ensuring seamless delivery and adoption
  

• Define measurement frameworks to assess the impact of new initiatives and drive continuous improvement, with a bias towards impact on core company goals and KPIs
  

• Partner with marketing and BD to promote new launches internally and externally, ensuring product narratives resonate with partners and clients.
  

• Serve as a connector across the business, fostering collaboration and ensuring initiatives are well integrated.  Participate in the development and refinement of core company goals and KPIs
  

• Help lead the integration and development of AI-driven tooling and solutions across both external product offerings and internal workflows, identifying opportunities where AI can increase efficiency, effectiveness, and innovation.

• Help guide the ongoing evolution of our product mindset and practices, ensuring we stay adaptive, collaborative, and always improving.
  
  

EXPERIENCE & QUALIFICATIONS

• 4+ years of experience in product strategy with a preference for experience in adtech or performance marketing.
  

• Strong analytical skills with experience in data analysis, A/B testing, and decision-making frameworks.
  

• Experience developing and executing go-to-market plans for new products or features.
  

• Knowledge of performance marketing KPIs and best practices.
  

• Demonstrated ability to manage competing priorities and deliver results in a fast-paced environment.
  

• Strong communication skills (verbal and written), with the ability to translate complex ideas into clear narratives.
  

• Collaborative and proactive approach, with experience working across multiple teams.
  

• Experience and strong aptitude with AI tools and solutions, including applying emerging technologies to product strategy, data analysis, or operational processes.
  

• Located in the Denver, Chicago, or Austin areas.
  
  

CULTURE FIT

• Curious mindset with a drive to ask questions and uncover opportunities.

• Hustle and ownership mentality — you’re not afraid to roll up your sleeves.

• Comfort with a Mission Aligned Team framework

• Comfort with Lead Product Management practices

• Comfort with data and the ability to use it to inform decisions.

• Energized by engaging with all parts of the business.
  
  

WHY ADACTION?

Our employees enjoy perks and benefits like:

• Health, vision, and dental insurance
  

• Up to 6% 401k match with no vestment period
  

• Generous PTO + company holidays
  

• Paid parental leave
  

• Flexible and remote-first work culture
  

• Team outings and happy hours
  

• Weekly UberEats credit
  

• Home office stipend
  

• Annual learning and development stipend
  

• Annual wellness stipend

Base Salary Range: $100,000-$125,000*
*Compensation will be determined by the education, experience, knowledge, and abilities of the applicant