Company Description

Job Description

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. 

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you. 

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

• Pioneering the development of the architectural platform that enables the offline experience at Canva.
• Identifying opportunities and paths leading us to a reliable, stable and performant offline experience
• Shaping the future roadmap of Canva’s Offline platform, blending product impact with infrastructure evolution to support millions of users while enabling sustainable engineering growth.
• Collaborating across multiple teams to lead technically complex and ambiguous initiatives – bringing high-level expertise, context sharing, and strategic clarity to drive scalable solutions.

You're probably a match if you have:

• A track record of translating complex UX needs (e.g. low-network or offline use) into scalable frontend architectures.
• Deep expertise in core web technologies — HTML, CSS, JavaScript, TypeScript, and React — and a strong grasp of end-to-end web delivery.
• A strong understanding of build systems and performance tooling (bundling, minification, Web Vitals), with an ability to architect for scale and speed.
• Nuanced knowledge of how user experiences vary across browsers, devices, and mobile platforms.
• Experience operating at scale — leading cross-team collaboration, aligning stakeholders, and driving clarity in strategic technical spaces.
• A balance of long-term architectural vision with hands-on execution — mentoring others through design reviews, spikes, and implementation.
• Proven success in initiating and scaling cross-team projects in hybrid product–platform environments.
• Experience in on-call rotations and production support for web-based systems.

Bonus: Familiarity with browser Service Workers and Cache APIs, and experience building Progressive Web Apps (PWAs).

About the team

The Offline Platform sits within the Web Platform, building the foundations for frontend developers across Canva. A key part of what makes Canva a product loved by millions is its performance — and from that lens, we're focused on enabling users to design confidently, regardless of their internet connectivity.

This team is solving one of the toughest challenges in frontend engineering: supporting Canva’s full product experience completely offline. We’re building the core architecture and tooling that will allow users to create, edit, view, and even download designs—all without a reliable connection.

About the Role

As a Staff Frontend Engineer in the Offline Platform team, you'll be shaping the future of how Canva works when the internet doesn’t. Operating at the subgroup level within the Web Platform, you’ll lead technically complex, high-impact projects that form the foundation of a truly offline-first experience.

This isn’t just about syncing or caching—it's a reimagination of Canva’s architecture to deliver a fast, reliable and intuitive experience anytime and anywhere. You’ll work closely with teams across Canva to integrate offline support into core features, empowering millions of users globally.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually. 

Qualifications

Additional Information

About Mitre Media

Mitre Media is redefining FinTech with AI-driven tools that empower millions of investors. Our portfolio, including Dividend.com and MutualFunds.com, leverages LLMs to deliver novel data insights and visually rich user experiences. For over a decade, we’ve served individual investors, financial advisors, and top asset managers like BlackRock and Vanguard through our premium data, tools, and advertising solutions. If you’re excited by the intersection of big data, AI, and investing, join our lean, entrepreneurial team from anywhere within ±3 hours of Eastern Time.

About the Role

As Tech Lead Data Engineer, you’ll architect and maintain the data backbone powering every feature across our product suite. Reporting to the CTO, you will design Databricks-based ETL pipelines, model complex investment data, and surface low-latency, high-quality datasets for both user-facing features and internal AI/analytics workloads. You’ll collaborate in a remote-first hybrid culture that values in-person “bursts” of collaboration, follow ShapeUp for project planning, and ship pragmatic solutions that favor de-scoping over delays.

Responsibilities

• Design, implement, and optimize large-scale ETL workflows in Databricks (Apache Spark, Delta Lake, DBT).

• Develop algorithms that transform raw market data into actionable insights.

• Own data quality and lineage, instituting tests, monitoring, and alerting for mission-critical pipelines.

• Evolve our cloud data platform (AWS & GCP) for scale, performance, and cost efficiency.

• Mentor engineers, championing best practices in code reviews, documentation, and DevOps for data.

Required Technical Skills Data Engineering

• Programming: Expert in Python plus working knowledge of Scala or Java.

• Databricks & Spark: Hands-on with cluster tuning, job orchestration, and Delta Tables.

• SQL & DBT: Strong analytical SQL, modular data-model design, and CI/CD for transformations.

• Cloud: Production experience on AWS or GCP data services (e.g., S3/GCS, EMR/Dataproc, Glue/Dataflow).

• ETL & Orchestration: Solid grasp of EL(T) patterns, workflow scheduling, and incremental processing.

• Data Modeling: Dimensional and schema-on-read designs for analytics and AI.

AI & Analytics Enablement

• Building feature stores or inference-ready tables for ML/LLM workflows.

• Familiarity with vector databases or embedding pipelines

Nice-to-Have Technical Skills

• Apache Airflow, Luigi, or Dagster for DAG orchestration.

• Experience with Looker, Tableau, or Stripe’s Vizier-style visualization stacks.

• Financial-markets domain knowledge (equities, ETFs, mutual funds).

• Machine-learning engineering or statistical-analysis background.

Required Soft Skills

• Entrepreneurial mindset with a passion for AI and FinTech innovation.

• Self-starter who diagnoses problems, proposes trade-offs, and delivers.

• Clear communicator who thrives in distributed, cross-functional teams.

• Mentorship attitude—uplifts peers through code reviews and knowledge-sharing.

• Detail-oriented and disciplined about data accuracy and documentation.

Why Join Us?

• Impactful Work – Your pipelines feed every insight we deliver to millions of investors.

• Cutting-Edge Tech – Databricks, Delta Lake, LLMs, Hotwire, and xAI’s API, all in a modern microservices stack.

• Autonomy & Influence – Work directly with the CEO & CTO to shape our data and AI strategy.

• Competitive Compensation – $150k – $185k CAD/USD plus benefits and performance bonuses.

• Remote Flexibility – Remote-first within ±3 hrs ET; optional collaboration hubs in Toronto and NYC.

• Growth Opportunities – Budget for conferences (e.g., Data+AI Summit, NeurIPS) and continuous learning.

About Mitre Media’s AI-Driven Platform

Mitre Media powers premium financial brands like Dividend.com and MutualFunds.com with the Mitre Platform. This platform integrates traditional content management, financial data, first-party data, ad revenue, and subscription tools, all enhanced by LLMs for rich, user-focused experiences. Our data-derived insights delight users, while our advertising solutions deliver unmatched performance for partners like BlackRock and Vanguard, leveraging advanced targeting and first-party data.

How to Apply

 

Submit your resume, GitHub profile, and a brief note on why you’re excited about building AI-driven FinTech to jobs@mitremedia.com.

About Mitre Media

Mitre Media is redefining FinTech with AI-driven tools that empower millions of investors. Our portfolio, including Dividend.com and MutualFunds.com, leverages LLMs to deliver novel data insights and visually rich user experiences. For over a decade, we’ve served individual investors, financial advisors, and top asset managers like BlackRock and Vanguard through our premium data, tools, and advertising solutions. Join our lean, entrepreneurial team to shape the future of AI-powered investing from your location ±3 hours from Eastern Time.

Our users are deeply engaged, spending over 5 minutes per visit with a bounce rate below 10%, researching investments across hundreds of different categories. With 40 million brokerage accounts in the U.S., we take pride in building tools that make a real impact, fostering a culture of trust, innovation, and dynamism. If you’re passionate about financial technology and AI, we’d love to connect!

About the Role

As a Full-Stack Rails Tech Lead, you’ll architect and implement LLM-powered web applications within our microservices-based Rails 8 platform. Reporting directly to our CTO, you’ll collaborate with a small, high-impact team to deliver user experiences across Dividend.com, MutualFunds.com and other brands within our portfolio. This role combines expert Ruby on Rails skills with AI integration expertise, requiring you to leverage LLMs in your development workflow, state management and user interactions.

You’ll work in a remote-first hybrid environment, which encourages in person collaboration, using ShapeUp to manage projects that trade-off on-time delivery for de-scoped outcomes. As a technical leader, you'll have a seat at the table shaping system architecture, implementing core features all while embracing an entrepreneurial mindset and a “get things done” mentality.

Responsibilities

• Architect and maintain Rails applications (Rails 8)

• Integrate LLMs into our microservices architecture for state management and real-time user experiences.

• Enhance front-end experiences with Hotwire, StimulusJS, or React, ensuring seamless AI-driven interactions.

• Optimize LLM inference for low latency and cost, using caching and asynchronous processing.

Required Technical Skills

Back-End

• Ruby (5+ years, expert-level)

• Ruby on Rails (Rails 6-8 preferred)

• PostgreSQL (or MySQL)

• Elasticsearch

• Redis

• Docker

Front-End

• StimulusJS or JavaScript ES6

• Tailwind CSS

• HTML

• HTTP

AI Integration

• Experience integrating AI/ML models (e.g., LLMs, NLP) with web applications

• Familiarity with LLM frameworks (e.g., LangChain, Hugging Face) or APIs (e.g., xAI, Anthropic)

Nice-to-Have Technical Skills

• Kubernetes for microservices orchestration

• React for advanced front-end components

• Graph databases for complex financial data

• Contributions to open-source RoR or AI projects

Required Soft Skills

• Entrepreneurial mindset with a passion for AI and FinTech

• Natural leader who mentors and inspires teammates

• Problem-solver with a “get things done” mentality

• Excellent communication, thriving in remote and cross-team collaboration

• Attention to detail, ensuring clean, maintainable code

• Team player comfortable as an individual contributor

Why Join Us?

• Impactful Work: Build AI-powered tools that help millions of investors make informed decisions from data-driven insights.

• Cutting-Edge Tech: Work with Rails 8, LLMs, and modern tools like Hotwire, Databricks, and xAI’s API in a microservices architecture.

• Autonomy and Influence: Collaborate directly with our CEO and CTO to shape our AI-driven platform, with freedom to innovate.

• Competitive Compensation: $160,000–$200,000 CAD/USD (based on experience) and benefits.

• Remote Flexibility: Remote-first (±3 hours from ET) with hybrid in office collaboration in Toronto or NYC

• Growth Opportunities: Budget for AI and Rails conferences (e.g., NeurIPS, RailsConf), plus access to cutting-edge AI tools for experimentation.

• Dynamic Culture: Join a small, no-ego team passionate about trust, innovation, and making a difference in FinTech.

About Mitre Media’s AI-Driven Platform

Mitre Media powers premium financial brands like Dividend.com and MutualFunds.com with the Mitre Platform. This platform integrates traditional content management, financial data, first-party data, ad revenue, and subscription tools, all enhanced by LLMs for rich, user-focused experiences. Our data-derived insights delight users, while our advertising solutions deliver unmatched performance for partners like BlackRock and Vanguard, leveraging advanced targeting and first-party data.

How to Apply

 

Submit your resume, GitHub profile, and a brief note on why you’re excited about building AI-driven FinTech to jobs@mitremedia.com.

Headquarters: Oregon USA URL: https://porkbun.com Live Technical Support Representative — Full-Time (40 hrs/week, Sat–Sun required, Tues-Wed off) — $40,000/year + Benefits — Locations: CA, ID, OR, TX, WA It's time to hire another amazing individual again. You could be the pick of the litter! Are you a resourceful problem solver who loves delivering top-notch customer service? Can you provide amazing and personalized phone support? If you’re good at diagnosing technical issues, enjoy helping customers, and can deliver a mind-blowing experience via phone, chat, and email support, then please apply! Porkbun is a fully remote domain name registrar. We’re looking to add multiple U.S.-based, full-time Technical Support Representatives. We are hiring from within states where we are already operational; eligibility is restricted to: California, Idaho, Oregon, Texas, or Washington. From .com to .pizza to .plumbing, Porkbun sells more than 500 domain extensions directly to consumers. Our no-nonsense interface and super-affordable prices mean we’re adding new customers at a fantastic rate. We have become the go-to registrar for tech-savvy individuals such as developers. At the same time, bargain-hunters are thrilled to learn that we offer incredible support despite our industry-low prices. We think Porkbun.com is the best registrar in the world, and if you check out our TrustPilot reviews, you’ll see that’s not just our own bias talking. But even the easiest-to-use interface can’t solve every customer problem. Typical issues: “How do I connect my domain to Shopify?” “How do I transfer my domain to Porkbun?” “My website isn’t working.” “How do I purchase WordPress hosting?” “Why didn’t my payment go through?” “How do I connect my hosted email to Outlook?” “Why is your company named Porkbun?” Experience –  professional or personal – with domains, hosting, DNS is required, or, absent that, very strong experience in live technical support.  We are looking for someone with proven technical and diagnostic ability who loves learning new things. Live support experience that spans multiple modes of support, such as email, chat, and phone, is valued.  Important skills: You can provide amazing live support via phone and chat, even in the face of customer stress, tantrums, and disasters of their own making (and sometimes ours ) You can write emails with a professional tone You love the feeling of making a customer happy You’re an excellent problem solver You have at least two years of tech support experience, either at an internal help desk or customer-facing position Experience with domains, hosting, and DNS You have a steady Internet connection and a quiet room to work out of You work efficiently in a remote work environment You are perfectly fine with horrible hilarious puns If the above describes you, please follow the instructions below EXACTLY and respond accurately -- failure to do so means we will filter out your application. Attach your resume and cover letter to an email as two separate .pdf documents Address your email with the subject line “Technical Support Representative” Begin your email body by copying, pasting, and responding to the below qualifying questions. If you are responding NO, we are sorry, but you are not eligible for the role: Are you based in the USA and eligible for employment (Yes/No)? Are you based in one of the following states: California, Idaho, Oregon, Texas, or Washington (Yes/No)?  Do you have two or more years of live technical support experience, or experience with domains, DNS, hosting? (Yes/No) If yes, which?  Are you available and interested in working both Saturday and Sunday(Yes/No)? Feel free to add other relevant, brief content to your email but it must begin with those questions and your accurate responses Send that email with attachments to careers+support@porkbun.com We are leaning into our growth and hiring for shifts that will bolster our live support coverage for US time zones. Answering phones and chats will be the primary priority of this role. We are hiring for the following Standard Shift:  Thurs - Mon, 9 AM - 5 PM Pacific Time   We believe that to do your job well, you need to take paid breaks – all 8-hour shifts include a total of one hour of paid breaks. Starting pay: $40,000 / year + benefits This position offers full medical, dental, and vision benefits (single), starting after 90 days, and a Simple IRA plan with a matching 3% company contribution after the first year. Why work for Porkbun: We’re making a big splash in a multi-billion-dollar industry, like a pig running through a puddle. We have seen incredible growth in our business fueled by word of mouth, savvy marketing, and mass-market accolades such as being recognized by USA Today in 2023 and 2024 as the Best Domain Registrar. We are the #1 registrar as ranked by our 100% real TrustPilot customer reviews. We have over 400,000 active customers and nearly 3,000,000 domains under management. But we're a small team, and that means a single, motivated individual can make a huge impact. Porkbun is committed to a policy of nondiscrimination in employment on any basis. This is a fun place to work, but we’re not blind optimists; instead, our culture thrives on clear-eyed assessments to recognize and solve problems. Also, everyone who works here is genuinely nice. If this sounds like heaven to you, please apply.   To apply: https://weworkremotely.com/remote-jobs/porkbun-live-technical-support-representative-full-time-40-hrs-week-sat-sun-required-tues-wed-off-40-000-year

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilites

Design and implement both online and offline marketing initiatives, events, and campaigns tailored to local audience preferences.

Fuel our user base's expansion and elevate the visibility of the Binance brand through engaging, educational and imaginative strategies.

Design and execute integrated campaigns, starting with strategy, brief and working on executing, measuring performance and reporting on effectiveness.

Lead insight-driven tests/experiments  in market, whether on lifecycle, social or paid channels in order to drive growth or engagement.

Act as the local market pulse: Ensure comprehension of and insight into local trends, communities, and pertinent newsPioneer new avenues for enhancing brand recognition and staying abreast of evolving marketing trends.

Requirements

Minimum of 5 years of experience in devising and implementing marketing strategies, preferably within the tech/internet/Ecommerce sectors with a focus on B2C.

Comfortable operating in a dynamic, fast-moving environment often with uncertainty.

Strong understanding of the Pakistan market.

Effective communicator, able to represent Binance to external stakeholders.

User-focused, data-driven approach to decision making.

Able to conceptualize and manage integrated campaigns, using both in-house resources and agency partners.

Functional Understanding of social media and paid channels data analytics.

Entrepreneurial self-starter, high sense of ownership, able to drive agendas and execute with minimal guidance or supervision.

Proficiency in online and traditional marketing channels, including but not limited to social media, community management, and event orchestration.

A keen interest in the crypto/blockchain/technology space is essential.

Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

Blexr is a leading independent digital media and lead-generation company, trusted by the world’s top iGaming operators. Founded in 2008, we specialise in driving high-quality, geo-targeted traffic and connecting players with operators through trusted content and innovative marketing. With over 17 years of experience, millions of qualified leads delivered annually, and a strong portfolio of authority brands, Blexr helps partners grow faster and smarter in competitive markets.

Role overview:

The Customer Retention Marketing Manager will own CRM as a core revenue channel. Reporting into the VP of Commercial, you will transform CRM from a supplementary traffic source into a standalone commercial driver. You will lead campaign planning, execution, and optimisation across email and lifecycle journeys, design joint partner campaigns, and explore new monetisation models such as CRM-as-a-Service. You will manage a small team (Email Marketing Specialist, Content Executive) and have autonomy to shape CRM strategy, tools, and multi-channel expansion (SMS, WhatsApp, Telegram, paid acquisition).

Requirements:

• Proven experience in CRM, lifecycle, and email marketing within iGaming.

• Hands-on ability to build and optimise campaigns (retention, reactivation, anti-churn).

• Proficiency with CRM tools (e.g. Hubspot, Brevo, Customer.io).

• Strong data and analytics skills; able to interpret metrics and optimise performance.

• Commercial acumen: capable of packaging CRM into revenue models and pitching internally/externally.

• Leadership skills with experience managing a small team.

• Ability to work cross-functionally with commercial, product, and partners.

• Self-starter mindset: comfortable building processes from scratch and leading change.

Will be a plus:

• Experience in affiliate or digital performance marketing.

• Existing network within the iGaming operator space.

• Familiarity with predictive analytics and lifecycle modelling.

• Background in launching new CRM channels (SMS, WhatsApp, paid acquisition).

Company offers:

• Salary range: EU €50,000–58,000 / UK £58,000–68,000.

• Quarterly bonus of up to €2,000.

• Remote-first model across UK, Spain, Portugal, and Malta.

• Transparent paybands and career navigation.

• €1,000/year personal development budget.

• €1,000/year wellbeing budget.

• 2 duvet days + birthday leave.

• Enhanced parental leave (26 weeks).

• Private health insurance, reimbursed life insurance, pension matching (up to 10%).

• Sabbatical after 5 years.

• Access to coworking spaces and mental health resources.

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's fraud and anti-money laundering (AML) solutions scale infinitely and enable organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine, and investigation tools work together to provide significant performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results-driven. Come join us!

Job Summary

We are seeking a Principal/Senior UX Product Designer with 10+ years of experience designing modern SaaS platforms. You will lead the end-to-end design of the DataVisor Risk Platform, driving intuitive and scalable user experiences for enterprise customers. This role combines UX design leadership, data-driven decision making, and product strategy influence, with opportunities to shape how analysts and investigators interact with advanced fraud and risk management workflows.

Key Responsibilities

• Own the overall UX strategy and design vision for the DataVisor Risk Platform.
• Design and evolve dashboards, investigation workflows, reporting tools, and management console experiences for enterprise users.
• Define and maintain a design system and ensure product-wide consistency.
• Partner with product, engineering, and data science teams to align UX with product strategy and roadmap.
• Use analytics tools (e.g., Google Analytics, Logs) to analyze customer usage patterns and identify UX improvements.
• Conduct user surveys, research interviews, and usability studies to capture customer needs and validate design decisions.
• Deliver wireframes, prototypes, and high-fidelity mockups that can be tested and implemented effectively.
• Mentor designers and promote user-centered design principles across the organization.
  

Requirements

• 10+ years of professional UI/UX design experience with significant expertise in B2B SaaS platforms.
• Demonstrated experience designing complex enterprise applications, with a strong portfolio in workflow tools and data-rich dashboards.
• Strong knowledge of web technologies (HTTP/HTTPS, cookies, caching, asset loading).
• Hands-on experience with HTML, CSS, JavaScript frameworks (Angular/React), and data visualization libraries (e.g., D3.js).
• Experience leveraging analytics tools (Google Analytics, logs etc.) to inform design decisions.
• Bachelor’s degree in design, HCI, computer science, or related field (Master’s preferred).
• Strong communication and leadership skills with a proven ability to influence product direction.
• Preferred Attributes
• Experience in fraud detection, AML, financial risk management, security, machine learning platforms is a strong plus (but not required).
• Proven ability to simplify complex workflows into intuitive experiences that scale across user roles.
• Balance between visual design craft and practical enterprise UX execution.

Benefits

Stock options, 401k, Health Benefits

About the company

DataVisor is a startup that provides big data security analytics for consumer-facing websites and apps. The DataVisor solution works in real-time and leverages cloud computing to meet the needs of the largest Internet sites in the world. It is proven and deployed in production today.

The company is founded by the world’s experts in Internet security and is backed by NEA, the largest venture capital firm by assets under management, and GSR, which has over $1B under management and specializes in high tech companies focused on China and global markets.

DataVisor is based in Mountain View, CA.

We are seeking a creative and detail-oriented Graphic Designer to join our sales and marketing team. In this role, you will combine strong design skills with practical business support, producing visual materials that drive lead generation, support the sales process, and enhance our customer experience. From digital mockups to packaging labels, catalogs, and promotional assets, you will play a key role in ensuring our brand is represented consistently and effectively across all channels.

Key Responsibilities

Lead Generation Support

Create visual and written content for calls, emails, distributor samples, events, and industry shows.

Develop virtual customized images and support lead generation across LinkedIn, website, and networking channels.

Pre-Sales Process

Produce virtual/digital mockups of customized chocolate packaging and branding. Assist the sales team with visual tools to streamline the customer journey.

Client Artwork & Customization

Prepare direct customer final artwork for print-ready customization (labels, transfer sheets, insert cards). Build and refine templates for clients, provide insert card options for clients without in-house designers, and manage multiple, tedious revisions. Frequent use of Microsoft Teams and OneDrive is required due to fast turnarounds and many files.

Packaging & Labeling

Design product front labels, WCB brand labels, and create nutritional and ingredient labels to meet compliance standards. Develop print-ready files for chocolate and gift box packaging.

Pricing & Catalog Updates

Update prices on menus, catalogs, and the website, maintaining consistency across all sales and marketing materials.

Marketing Materials

Design and update promotional catalogs, lookbooks, product sheets, and in-store marketing materials like menus and counter signs.

Sales Team Collaboration

Support sales by asking discovery questions (purpose of the gift, quantity, budget, etc) and ensuring visual deliverables align with sales

Requirements

• 3–7 years in graphic design, Must be client-facing role, strong portfolio showcasing packaging, branding, and promotional design
• Experience working with CRM tools (ClickUp, Trello, HubSpot, Jira is a plus)

Design Tools

• Adobe Illustrator (expert level)
• AutoCAD (basic knowledge is a plus)
• Microsoft Excel and Teams

Soft Skills

• High energy and passion for design
• Clear and professional communicator
• Intense attention to detail and commitment to quality
• Strategic thinker with the ability to work independently and collaboratively

About the company
Staff4Me is a leading provider of comprehensive back-office support services, empowering businesses to thrive in today’s dynamic market. With over 20 years of experience and a global workforce of 8,000 professionals, we specialize in offering tailored solutions that drive efficiency, innovation, and growth.

Job Title:            Support Specialist
Department:      Operations
Reports to:         Support Supervisor
FLSA Status:      Non Exempt
Location:            Remote Position

At BBQGUYS.com, we believe life is better in your backyard. Our eclectic team is up to any task (and happy to celebrate when it’s done). As outdoor living experts, we are the only brand that offers everything: grills, outdoor kitchens, furniture & beyond. We are obsessed with top-of-the-line quality and committed to customer service. We take out the guesswork by offering complimentary 3D design services custom-tailored to our customer’s preferences and style. Join us on our mission to deliver the very best of outdoor living. 

Role Description: 

The Customer Support Department Specialists will enhance BBQGuys and our customers’ experience by providing amazing service. This position will be responsible for handling all post-sale customer interactions via calls, chats, and emails. We are a “call first” company. This role requires outbound calling as well as email communication to our customers, vendors, and shipping providers.  

Key Responsibilities:

• Provide technical support.
• Facilitate troubleshooting of customer issues, handling resolution of those issues in single call, or creating appropriate follow up.
• Set proper expectations with customers based on daily workflows.
• Thoroughly document all customer, vendor, and shipper interactions
• Achieve Key Performance Indicators
• Handle customer complaints, provide appropriate solutions in a timely manner; follow up to ensure resolution. 
• Aspire to create sales retention and minimize returns or discount needed to gain a great customer experience.  
• Develop strong customer relationships, providing empathy and concern. 
• Take inbound/make outbound customer calls as volume requires.
• Solve customer support incoming chat requests and resolve as needed. 
• Work as part of a team in a ticket-based shared workload.
• Communicate with management about any potential hurdles.
• Properly report any issues including but not limited to website details, product descriptions, and supplier information
• Adhere to BBQGuys CAPLC Code
• Other duties as assigned by management.

What You’ll Have:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Reliable internet connectivity.
• Attention to detail.
• Excellent critical thinking and decision-making skills.
• 40WPM+
• Excellent written and verbal communication skills.
• Flexibility with scheduling is dependent upon business needs including but not limited to mandatory meetings, huddles, overtime, weekends, etc.
• Receptive to constructive feedback and coaching.
• Ability to handle stressful situations associated with dissatisfied customers.
• Professional demeanor and positive attitude.
• Punctual and adherent to BBQGuys Attendance Policy. 

Education and/or Experience:

• Highschool diploma or GED
• Customer Support experience, 1+ years
• Call center experience with multi-line phone system.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting for extended periods of time, including, without limitation, in office settings.
• Computer use, with or without adaptable software

              

The Role:

 

We are looking for a Senior ML engineer for one of our clients. You are a perfect candidate if you are growth-oriented, you love what you do, and you enjoy working on new ideas to develop exciting products and growth features.

 

What we are looking for:

 

 

• Proven experience in developing machine learning models

• Strong analytical and problem solving skills

• Experience with programming languages such as Python, R, and Java

• Experience with machine learning frameworks such as TensorFlow and Keras

• Knowledge of data mining, statistics and data analysis

• Familiarity with databases and data warehouses

• Time zone: CET (+/- 3 hours). We are unable to consider applications from candidates in other time zones

Responsibilities:

 

 

• Design scalable and reliable data pipelines for production and monitor models

• Develop classification and prediction algorithms to detect new market conditions in real-time

• Identify, research, and analyze new data sources to improve model accuracy

• Work cross-functionally with optimization engineers, traders, market analysts, and software engineers to continuously improve performance

• Develop production code to run locally and in the cloud - debug and tune production systems

 

 

What we offer:

 

• Get paid, not played

• No more unreliable clients. Enjoy on-time monthly payments with flexible withdrawal options.

• Predictable project hours
• Enjoy a harmonious work-life balance with consistent 8-hour working days with clients.
• Flex days, so you can recharge
• Enjoy up to 24 flex days off per year without losing pay, for full-time positions found through Proxify.
• Career-accelerating positions at cutting-edge companies
• Discover exclusive long-term remote positions at the world's most exciting companies.
• Hand-picked opportunities just for you
• Skip the typical recruitment roadblocks and biases with personally matched positions.
• One seamless process, multiple opportunities
• A one-time contracting process for endless opportunities, with no extra assessments.

• Compensation
• Enjoy the same pay, every month with positions landed through Proxify.