About Teamified

Teamified works with top enterprises and digital native businesses in Australia helping them build their remote teams in India, Philippines and Sri Lanka. We pride ourselves with hiring great teams to work on exciting game changing technology. Teamified currently has 200+ engineers, testers, product managers etc. working across 20+ partners. We focus on uplifting the way organisations build and manage their remote teams through great working relationships, trust, integrity, culture and hiring processes. Additional to this we are building our own technology product offerings. We strive to deliver the best outcomes for our customers, our partners and our people.

About our Client:

Our Client helps teams improve performance and wellbeing by turning survey and timesheet data into actionable insights using cutting-edge AI technology. They are building an intelligent engine that detects signals, recommends actions, and automates workflows across safety, engagement, and productivity. They offer startup excitement with established business stability. They’re at an exciting inflection point - transitioning from agency support to a fully internal engineering team while scaling revenue growth. They are investing heavily in AI-driven development workflows - specifically leveraging the BMAD Method (Breakthrough Method for Agile AI-Driven Development) and similar frameworks to optimize our development processes through specialized AI agents for planning, architecture, and implementation.

About the Role:

We're looking for a Product Manager who thrives in high-ownership environments and is excited about AI-enhanced product development workflows. Working closely with our engineering team and reporting to the CTO, you'll drive product strategy and execution while managing complex stakeholder relationships. You'll help integrate AI/LLM capabilities (Claude, Gemini) into our product strategy and work directly with our engineering and design teams to ship solutions that matter to our customers.

This role is perfect for a product manager who wants to shape the future of workplace insights while leveraging AI tooling to drive product innovation and enhance team productivity across multiple priorities and stakeholders.

Key Responsibilities:

● Drive AI-enhanced product strategy: Lead product roadmap development leveraging AI planning agents and context-engineered development processes to optimize product decisions and customer insights

● Master stakeholder orchestration: Coordinate seamlessly between engineering, design, sales, customer success, and executive leadership to align on priorities, manage expectations, and drive product delivery

● Champion customer-centric discovery: Conduct customer interviews, analyze feedback data, and translate insights into actionable product requirements using AI-assisted analysis and pattern recognition

● Juggle multiple high-impact initiatives: Manage competing priorities across feature development, technical debt, customer escalations, and strategic initiatives while maintaining clear communication and team momentum

● Lead AI tooling adoption: Drive the adoption and utilization of AI tools to enhance product capabilities, improve customer insights, and optimize team productivity

● Facilitate agile excellence: Lead sprint planning, standups, retrospectives, and cross-functional collaboration while maintaining team focus and delivery momentum

● Communicate with precision: Create compelling product narratives, roadmaps, and updates for diverse audiences from technical teams to executive stakeholders

● Analyze and optimize: Use data analytics, customer feedback, and AI-enhanced insights to measure product success, identify improvement opportunities, and iterate on features

Requirements

Qualifications and Skills:

● 3-5 years of product management experience in B2B software or SaaS environments with proven track record of driving product growth

● Stakeholder management mastery: Proven ability to manage complex stakeholder relationships, drive alignment across multiple teams, and navigate competing priorities effectively

● Project orchestration excellence: Strong organizational abilities with experience managing multiple concurrent priorities, deadlines, and cross-functional initiatives

● Customer-facing expertise: Direct experience conducting customer interviews, gathering feedback, and translating customer needs into product requirements and roadmap decisions

● AI tooling enthusiasm: Interest in leveraging AI tools to drive product innovation, enhance customer insights, and improve team efficiency and productivity

● Communication excellence: Outstanding written and verbal communication skills with ability to tailor messaging effectively to technical teams, customers, and executives

● Analytical mindset with ability to make data-driven decisions while balancing quantitative insights with qualitative customer feedback

● Comfortable with technical concepts and able to work effectively with engineering teams on complex product requirements

Nice to have:

● HR tech experience: Background in HR technology, workforce analytics, employee engagement platforms, or professional services software

● Technical skills: Software development background, technical product management experience, or strong technical aptitude for understanding system architecture and integrations

● Customer support experience: Direct customer support experience or demonstrated willingness to engage deeply with customer issues, feedback, and success metrics

● Experience with multi-tenant SaaS platforms, enterprise software, or B2B applications serving professional services firms

● Background in workplace psychology, employee wellbeing, or organizational development

● Familiarity with data analytics, business intelligence, reporting tools, or survey/feedback platforms

How we work:

● AI-enhanced product development: Learn and apply AI-assisted product management methodologies to increase productivity and customer insights

● Customer-centric approach: Regular customer interviews, feedback sessions, and data analysis drive all product decisions and strategy

● Data-informed decisions: Strong emphasis on metrics, customer insights, and AI-enhanced analytics to guide product strategy and feature prioritization

● Production-first mindset: Ship iteratively, monitor actively, optimize continuously, and maintain direct connection to customer impact

● Psychological safety: Safe to ask questions, take risks, challenge ideas, learn from mistakes, and drive bold product decisions

Benefits

• Flexibility in work hours and location, with a focus on managing energy rather than time.
• Access to online learning platforms and a budget for professional development
• A collaborative, no-silos environment, encouraging learning and growth across teams
• A dynamic social culture with team lunches, social events, and opportunities for creative input
• Health insurance
• Leave Benefits
• Provident Fund
• Gratuity

Affinity is a leading relationship intelligence platform that transforms how businesses manage and leverage their professional networks. Our innovative CRM solution empowers investment firms, consulting companies, and other relationship-driven organizations to unlock the full potential of their connections through AI-powered insights and automated relationship mapping. At Affinity, we're passionate about helping our clients build stronger relationships and drive better business outcomes through data-driven relationship intelligence. This position reports to the Director of Content Marketing and works closely with product marketing, field marketing, and demand generation teams.

Reporting to the Director of Content Marketing, you’ll run a tight editorial engine that drives awareness, search growth, and pipeline for an enterprise B2B audience. You’ll plan the calendar, build and repurpose content across formats, and use automation and AI to move fast—without sacrificing quality.

• Own the content program end to end, aligning content strategy to awareness metrics and overall marketing campaigns.: strategy, editorial calendar, production, publishing in Webflow, and distribution across email, social, and sales channels.
  
  
• Create high-quality assets (reports/guides, SEO posts, case studies, webinar decks/scripts, emails, social copy) aligned to enterprise buying stages.
  
  
• Scale with tech: set up light automations in Pardot (Engagement Studio, automation rules, scoring/grading), manage Salesforce Campaign hierarchy/UTMs, and build repeatable content templates in Webflow CMS.
  
  
• SEO as a habit: do topic/keyword research, plan clusters, brief writers (including AI), optimize on-page elements, and iterate based on performance.
  
  
• Write for humans and AI: structure content with clear headings, entity-rich summaries, TL;DRs, FAQs, and metadata that makes it easy for assistants/search to surface.
  
  
• Partner across GTM: collaborate with Product Marketing, Demand, Sales, and Customer Marketing on narratives, launches, and enablement.

The ideal candidate will be comfortable:

• driving awareness (being held accountable to a number), creating unique and memorable content in a variety of formats, and collaborating across all of Marketing, Sales and Product.
• building your own custom GPTs to automate portions of your workflow or aid in your own research
• drafting a storyboard for a new video, whipping up a social post, and writing a good ‘ole fashioned blog post.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Required

• 4+ years creating B2B tech content (SaaS preferred); you can explain complex ideas simply and persuasively.
  
  
• Impeccable communicator and editor: crisp prose, strong headlines, clean structure.
  
  
• Tech-savvy operator: hands-on with Webflow (or similar CMS); comfortable wiring Pardot automations and working inside Salesforce Campaigns; you use AI tools to draft, summarize, and repurpose.
  
  
• SEO-minded: confident with keyword research, briefs, on-page optimization, optimizing for search engines and "answer engines" or LLMs,  and measuring results.
  
  
• Enterprise B2B range: you’ve shipped guides/reports, SEO articles, case studies, webinar content, emails, and social that support awareness and pipeline.
  
  
• Nice-to-haves: basic HTML/CSS for Webflow tweaks; familiarity with CRMA/Looker, GA4, and an SEO platform (Ahrefs/Semrush).

Work Location: Remote, San Francisco or New York

For those located in San Francisco or New York, for this role we're embracing a hub-hybrid model, designed to balance flexibility with meaningful in-person collaboration. Team members within commuting distance are expected in-office 2–3 days per week, typically Tuesday through Thursday. We believe great things happen when people come together intentionally to connect, create, and build momentum as a team.

• We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients.
• Health Benefits: We cover both you and your dependents' healthcare, dental, and optical insurance premiums and offer flexible personal & sick days to support your well-being.
• Retirement Planning: We offer a pension plan through SmartPension to help you plan for your future.
• Learning & Development: We provide an annual education budget and a comprehensive L&D program.
• Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness.
• Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success.

A reasonable estimate of the current range is $79,000.00 - $133,000.00 USD Base.  Within the range, individual pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant.

About Affinity

With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed.

We use E-Verify

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Phoenix Offshore is an organization that connects U.S. businesses with Lebanese talent across various services, and in this case, we are recruiting Lebanese talent for a privately held & Lebanese-owned insurance agency headquartered in Washington, DC. As an all-lines insurance broker, they have been serving domestic and international communities with success since 1970. They offer a wide range of insurance products and risk management services, including Embassies & Diplomatic Missions, Commercial, Life and Disability, Employee Benefits, and Private Clients. Given that the agency is client-focused, customer experience is at the top of its priorities. The client's most valued asset is its people. Finding the right people is vital to providing a great customer service experience. Their human capital is their competitive advantage; it is what truly separates them from what the competition views as the industry standard for customer service. As recipients of the GOLD Stevie Award for Best in Customer Service, their standards for providing the best customer experience are extremely high. This position offers ample training and the opportunity to join an exceptional American firm that is expanding its international presence.

The Customer Service Representative provides customer service to clients, in addition to assisting and supporting the account management team with a wide range of responsibilities and tasks including:

• Provide administrative support to Account Executive and Account Manager.
• Assist Account Executives/Managers in coordinating all aspects of client activities.
• Provide exceptional customer service by communicating and responding to clients and carriers in a timely manner via phone or email.
• Handle multiple types of customer experience inquiries, resolve service concerns, document
customer requests, and complete changes to policies which do not require a license.
• Effectively manage claim inquiries and follow up.
• Contact insurance carriers for acknowledgement, status, and potential escalation for pending claims.
• Assist with billing retrieval and follow up with clients for payments and documentation.
• Assist with Mortgagee change requests.
• Assist with documentation for quotes received, policies issued and endorsements.
• Assist account management team with eligibility requests.
• Assist with billing audits and correcting errors by providing the necessary documentation.
• Enter and update client policy information in agency management system Epic.
• Update and organize client files and records.
• Data entry and research.
• Assist with projects as needed to support team and agency.

PLEASE READ: This is a full-time position with an expectation to be online and available from 8:30 AM to 5:30 PM EST (15:30 to 00:30 Beirut Time) Monday through Friday. This role has a salary of $1300/month.

• Highly fluent in both English and Arabic
• 2+ years of professional work experience
• 1-2 years of experience in customer service
• Excellent working knowledge of Microsoft Word, Excel, and PowerPoint.
• Self-motivated with the ability to work effectively as part of a team or on individually assigned tasks
• The ability to work in a fast-paced environment where time-management and
  prioritization skills are essential
• Detail-oriented and systematic in their working style
• Able to quickly learn new critical internal work management software
• Access to a high-functioning computer and exceptional internet connection

We’re hiring a Senior UI/UX Developer to design and build user interfaces for an AI-first, data-centric platform. You’ll own the end-to-end experience for chat/assistive workflows, human-in-the-loop (HITL) approvals, and explainability views (sources, rationales). The ideal candidate blends product sense with strong frontend engineering, accessibility, and design-system rigor-shipping fast, usable, and secure interfaces.

• Product UX & Flow Design: Define user journeys for discovery → answer → approval → action; craft low/high-fidelity prototypes and interaction specs.
• HITL & Explainability UI: Build approval modals and review panes that summarize intent, scope, impacted systems, and sources/subgraph rationale; ensure clear confirm/reject flows with auditability.
• Chat & Workspace Interfaces: Implement responsive chat/workbench UI, message streaming, citations, error states, and retries; support role-based views and guardrail feedback.
• Component Library & Design System: Establish reusable components, tokens, theming, and documentation; maintain consistency, accessibility, and performance across surfaces.
• Frontend Engineering: Ship production SPAs with robust state/data fetching, routing, optimistic updates, and skeleton/loading patterns.
• Accessibility & Quality: Enforce WCAG-aligned semantics, keyboard navigation, focus management, and contrast; write unit/e2e tests and visual regressions.
• Telemetry & Experimentation: Instrument UX metrics (latency, drop-offs), feature flags, and A/B hooks; partner on dashboards for usability and adoption.
• Collaboration & Delivery: Work with analysts on acceptance criteria, with backend/AI engineers on contracts, and with security on SSO/entitlement UX. Participate in code reviews and release rituals.

• Frontend Stack: Expert in React + TypeScript, modern state/data tools, and routing.
• Styling & Systems: CSS expertise (Flex/Grid), component libs and utility frameworks (e.g., Tailwind, MUI/Ant), design tokens, theming, and responsive design.
• API Integration: Strong REST/WebSocket/SSE integration, schema-driven development (OpenAPI/JSON Schema), error handling, and pagination/streaming patterns.
• Testing & Quality: Jest + React Testing Library, Cypress/Playwright, story-driven development (Storybook or similar), visual regression testing.
• Security & Auth UX: OIDC/OAuth2 SSO flows, CSRF/XSS mitigations, secure handling of tokens/session state, and role-aware UI controls.
• Performance: Profiling and optimization (bundle splitting, memoization, virtualization), Core Web Vitals awareness, and perceived-latency improvements.
• Tooling: Git-based workflows, CI/CD familiarity, lint/format/type-safety discipline; strong documentation and design-handoff skills (Figma).

• Explainability & Data Viz: Charts/tables and graph visualizations (e.g., Recharts, D3, Cytoscape.js/Sigma.js) for sources, subgraphs, and call graphs.
• AI UX Patterns: Prompt/response UI nuances, citation rendering, safety/guardrail feedback messaging, and evaluation review panels.
• Design Ops: Design token pipelines, theme packs, multi-brand support, and cross-repo component publishing (Storybook/Nx/Turborepo).
• Observability: Frontend tracing/metrics (OpenTelemetry JS), UX analytics (Segment/GA4), and event taxonomy design.
• Feature Delivery: LaunchDarkly/Flagsmith, canary/experimentation hooks, and remote config.

This role is ideal for a hands-on developer who can turn complex reasoning and approval workflows into fast, accessible, and trustworthy experiences-while building the component foundations others can reuse.

Who is Boulevard?

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen. 

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Come do the best work of your life at Boulevard.

Support is the first line of contact for customers reaching out for assistance and is responsible for supporting and strengthening business relationships with Boulevard customers. Customer satisfaction is never sacrificed while meeting service-level expectations. Whether business owners, front desk users, or service providers, our Support team is available to answer customer questions through multiple contact channels. 

T1 Team Leads contribute to the continual improvement of team efficiency, growth in skills, and customer experience by resolving complex T1 tickets, owning escalations from other T1 squads, supporting T1 Managers, and contributing to team enablement. This role reports directly to the T1 Senior Manager.

This Team Lead will work Mon-Friday, 9-6 local + on-call Incident coverage (Saturday, some holidays, etc.).

What you’ll do here:

• Spend ~10-20% of the day supporting T1 Managers by:
  • Contributing to knowledge, SOP, and macro management
  • Surfacing process and product improvements 
  • Conducting peer enablement and mentorship 
  • Occasionally running team meetings in Support Manager absence
  • Assisting Support leadership with ad hoc duties and projects
  • T1 Ticket QA (calibrated with T1 managers)
• Spend ~60-70% of the day owning complex T1 tickets and T1 escalations:
  • Assist customers via live chat, email, text, phone, and screen-sharing. 
  • Effectively scope, troubleshoot, anticipate downstream impact, and resolve technical issues while displaying ownership and empathy.
  • Distill and effectively communicate technical information to customers with varying technical acumen.
  • Exercise adaptable communication skills, independently determining when to modify existing macros or create new responses to fit each individual case.
  • De-escalate spicy interactions with confidence (including escalations from more junior T1 specialists), effectively escalating through defined channels to resolve issues when necessary.
  • Flex into other T1 ticket queues as needed based on volume fluctuations
• Identify incidents and accurately follow incident response protocol as Support Incident Commander (rotating with T1 Managers)
• Demonstrate agility, resilience, and the ability to exercise good judgement and critical thinking under pressure.
• Provide valuable customer insights by surfacing trends, churn risks, and upsell opportunities.
• Collaborate effectively with your immediate remote team and cross-functional partners, including Finance, Engineering, Product, and other Customer Experience teams.

What you need to thrive:

• Experience: 3-5+ years technical support experience in a fast-paced SaaS startup environment, including minimum 1-2+ years in a senior Support role. Bonus if you have experience supporting a technical platform within the self-care, data or medical industries.
• Technical aptitude: Previous experience supporting a complex technical platform that manages data, reporting, users, scheduling, payments, inventory or a combination of several of these using internal resources and external tools such as Postmark. Well-versed in incident response at the Tier 1 Support level.
• Joy for details: Every i is dotted, every t is crossed. Our customers mind the details for their clients, and we do the same for them, with pleasure!
• Let’s-do-this energy: Bring your customer support hat, let your curiosity shine, and jump into our entrepreneurial, fast-paced environment!
• High EQ: You’re a natural peer leader, modeling how to effectively navigate internal relationships and complex customer interactions by utilizing your versatile communication style, sophisticated interpersonal skills, and displaying a resilient spirit.
• Outstanding customer rapport: Give life to our Boulevard values by personifying the brand in every interaction, delighting customers and remaining mindful of the customer experience with your exceptional verbal and written communication skills.
• Patience, Positivity, Problem solving: Acting as a peer leader on the Support team requires an extra dose of patience, meeting challenges or conflict with a solutions-oriented approach that solves the immediate issue while planning future prevention.
• Flexibility: Boulevard customers operate businesses that extend beyond the traditional 9-5; in addition to the standard schedule team members may occasionally work extended days as needed and provide on-call coverage on holidays

How We’ll Take Care Of You:

Your total budgeted cash compensation for this role is between $63,000 - $91,000 USD, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.

In addition to the wonderful people you’ll get to work with and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically. 

• ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance. 

• 🏝 Take a break whenever you need with our flexible vacation day policy. 

• 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month. 

• 💚 Family planning resources and specialized support programs. 

• 🔮 Equity: get ahead on the ground floor and grow with Boulevard. 

• 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve.

📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life!

Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets, making the candidate’s recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in amazing Athens, Greece, for a role as a Service Excellence Coordinator with Swedish.

Why this role is great for your professional and personal development:

• Live in Greece and embrace multicultural experiences
• Represent a global brand of an International Banking system connecting the world of finance.
• Fast-track career development opportunity

How your day-to-day in this role will look like: 

• Specialist training for the product/service which will be a worldwide financial institution that provides innovative banking and financial services to top-notch companies around the globe.
  You will:
• Support customers with bank account management.
• Assist in international transactions on behalf of the customers.
• Provide banking guidance.

Requirements

What do you need to be successful at this job?

• Language Maestro: Fluent in Swedish, good English
• Tech Savvy: Curious about the latest tech
• Customer Charmer: Experience is a bonus
• Communication Virtuoso
• Empathy Expert

Benefits

• Joyful Greece
• Skyrock Growth starting with a permanent contract
• Greek Extra Delights: Meal Card Voucher + 2 extra salaries (14 salaries annually)
• Guardians of Wellness: Private health insurance from day 1
• Language bonus + Performance bonus

Make it your Next Job Without Boundaries!

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Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World

Personal Touchpoint:

As soon as you hit “Apply,” one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. We’ll address all your queries, ensuring you have a comprehensive understanding of the opportunity you’re stepping into.

Making it Happen:

Once you’re well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support:

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we’re here for you.

Atlean World is an International HR SaaS Consultnt that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries!