POSITION SUMMARY:

Successfully provides clinical research business solutions to clients. Achieves business goals by providing a consistent revenue pipeline which increases revenue and sustains profitability. Proactively seeks out business opportunities aligned with ProSciento’s strategic and tactical objectives in the market place. Performs duties in accordance with company’s values, policies and procedures.

This role can be based remotely within the US, with a preference for candidates on the East Coast.

DUTIES AND RESPONSIBILITIES:

• Develops and maintains standard methodology for assessing market opportunities and directs market research identifying potential customers and new drug targets in ProSciento’s specialty areas.
• Demonstrates excellence in customer service orientation and high level understanding of business drivers.
• Maintains up to date competitive market/scientific knowledge of any relevant metabolic disease area as required.
• Identifies and presents industry and market trends for regular discussion with the executive team and relevant departments.
• Achieves annual revenue goals while managing the budget of the business development and account management departments.
• Works closely with executive team and corporate communications to support the development and improvement of competitive marketing collateral, including but not limited to electronic and print materials supporting client needs and the ProSciento brand (e.g. website, brochures, topics and timing of client-facing communications, and CRI/Metabolic Research Partner related press).
• Identifies and develops profitable business relationships with new and existing clients/sponsors. Provides a consultative role with clients, providing education and information.
• Identifies and evaluates industry specific conferences and exhibits and provides representation and branding for the organization in offsite business development endeavors.
• Establishes, nurtures, and grows client relationships at the appropriate levels.
• In collaboration with F&A (Finance & Admin), CRD (Clinical and Research & Development), CRO (Clinical Research Organization), and CRU (Clinical Research Unit) divisions, orchestrates client relations, deal negotiations, proposal presentations, contract development and execution, as well as project delivery oversight for key accounts.
• Supervises and directs the maintenance of ProSciento’s CRM database including the aggregation of business/sales performance metrics, the development of BD/sales and account management related key performance indicators (KPI), and quality and process improvements (QPI).
• Collaboratively works with assigned account manager(s) to develop overall customer account management processes and plans to maximize opportunities and generate sales activity.
• Identifies, captures, organizes, and reports on business development and business performance metrics that are relevant for the advancement and growth of the business.
• Able to travel for extended periods (1-2 weeks). 

Supervisory Responsibilities:

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

JOB REQUIREMENTS / QUALIFICATIONS/EDUCATION

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

Bachelor’s degree in business, management, life science, or related field and at least 3 years of related experience; or equivalent combination of education, training, and experience.

KNOWLEDGE, SKILLS, AND COMPETENCIES REQUIREDCompetencies:

• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Negotiating: Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
  • Priority Setting: Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
    • Managing Through Systems: Can design practices, processes, and procedures which allow managing from a distance; is comfortable letting things manage themselves without intervening; can make things work through others without being there; can impact people and results remotely.

Language Ability:

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have knowledge of the current MS Office Suite of programs (including Word, PowerPoint, Excel, and Visio), Salesforce, document management and sharing software (e.g. Ensur, SharePoint), and database software.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather) and outdoor weather conditions. The noise level in the work environment is usually moderate.

Note: This position can be worked from anywhere. No in-office requirements.

Note: Base salary is $500 per week. On target earnings in year 1 is $80,000 - $120,000 based on performance with commissions.

About Our Client

Our client is a leader in the auction and liquidation industry, specializing in selling heavy trucks, trailers, farm equipment, RVs, and construction equipment. With decades of combined experience, they provide seamless online auction services for businesses and individuals looking to sell assets quickly and efficiently.

Job Description

Our client is seeking a driven Outside Sales Representative to generate and close new business opportunities. This role is 100% remote and requires a motivated, relationship-driven salesperson who can build and maintain a strong book of business.

• Identify and develop new sales opportunities through cold calling, networking, and industry outreach
• Build relationships with business owners needing large-scale liquidation services, including real estate auctions, estate sales, and business liquidations
• Pitch, sell, and close auction services to businesses with excess equipment or inventory
• Manage the full sales cycle from lead generation to deal closure
• Develop repeat business by maintaining strong client relationships
• Travel as needed to meet clients in person and present auction services
• Work independently with a focus on high earnings and continuous business growth

Qualifications

• Proven B2B sales experience, preferably in heavy equipment, trucking, or auction industries
• Strong business development skillsmust be comfortable cold calling and hunting for new business
• Ability to sell services rather than products, with a focus on liquidation and auctions
• Experience in outside sales with face-to-face client interaction
• Highly motivated by commission-based earningsnot complacent and always striving for more
• Blue-collar, relationship-driven sales stylecan connect with business owners in trucking, equipment, or related industries
• Knowledge of equipment, weights, and values is a plus (can be taught)

Why This Is a Great Opportunity

• High earning potentialfirst-year earnings of $80K-$100K, with top performers making $200K+ by year three
• Strong commission structure$500 weekly salary plus 25% commission on deals closed
• Work from anywhereno office requirements, full flexibility
• Exclusive industry nichework with businesses in need of rapid liquidation solutions
• Leads providedwhile business development is a focus, our client supplies some warm leads to help get started
• Independence & growthopportunity to build a long-term book of business and establish repeat clients
• Company Truck & Expense card

This role is for someone who is hungry to earn, thrives in sales, and wants to build a career with limitless commission potential. If thats you, apply today!

JPC-208

Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
We are seeking a Senior Product Manager to drive strategy and execution for a critical product area within our portfolio. At this level, you will own the vision, roadmap, and delivery for products that impact millions of users, and collaborate with cross-functional teams to deliver measurable business results. You will combine strategic thinking, customer empathy, and executional excellence to bring clarity to ambiguous problems and inspire teams to build innovative, high-quality solutions.

How will you contribute?

Define and own the product vision, strategy, and roadmap for your area, aligned with company and team priorities.

Partner with engineering, design, analytics, marketing, and operations teams to drive product development from concept to launch.

Establish clear success metrics, track progress against goals, and adjust course based on insights.

Lead customer discovery and market research to deeply understand user needs and competitive dynamics.

Prioritize product opportunities, balancing short-term delivery with long-term strategic bets.

Communicate product strategy, updates, and results effectively to executives and cross-functional stakeholders.

Mentor junior product managers and contribute to the growth of the broader PM community.

What will you bring?

8+ years of professional experience, including 5+ years in product management or equivalent.

Proven success in shipping impactful products end-to-end in a fast-paced, high-scale environment.

Demonstrated ability to translate customer and business needs into product requirements.

Strong analytical skills, with experience using data to inform decisions and measure outcomes.

Excellent written and verbal communication, with experience presenting to executives.

Track record of leading cross-functional teams and influencing without authority.

Preferred Qualifications

Experience in SaaS markets

Technical background (degree in CS/Engineering) or strong technical fluency.

Experience with pricing and AI products a plus

What do we offer?

We value our people and offer a competitive salary along with company bonus

Strong maternity and paternity scheme

A workplace pension scheme

Take what you need holiday package

Private medical insurance

Dental plan

Group life assurance

Group income protection

Employee assistance programme

A monthly wellness allowance

Adoption assistance

Stock options

Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.
Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Location: USA —Work from home #LI-Remote

SOVRA is a dynamic and innovative government technology company dedicated to unifying our strengths to create a fast-growing, cloud-based commerce technology organization. We are committed to utilizing cutting-edge digital marketing strategies to enhance our brand presence, engage our target audience, and drive business growth. We’re seeking a talented Digital Marketing Specialist to join our team and lead our efforts in leveraging HubSpot for impactful marketing campaigns and initiatives.

About SOVRA

SOVRA is a leading public procurement platform serving over 7,000 government agencies and connecting them with more than 1 million suppliers across North America. SOVRA offers comprehensive, end-to-end solutions tailored for the public sector.

SOVRA’s solutions are purpose-built to address the unique challenges of public procurement, ensuring compliance, enhancing efficiency, and promoting transparency. Our commitment to innovation has been recognized with the Achievement of Excellence in Procurement (AEP) Certification from the National Procurement Institute, affirming our platform’s adherence to the highest standards in efficiency and vendor accessibility.

By leveraging SOVRA’s advanced tools and expansive supplier network, public agencies can optimize every tax dollar spent, drive better procurement outcomes, and deliver exceptional services to their communities. You can find more info about SOVRA at SOVRA.com.

About the job

As the Digital Marketing Specialist, you will play a pivotal role in shaping and executing our digital marketing strategy to achieve business objectives for the ePRO TRX team at SOVRA. You will be responsible for managing all aspects of HubSpot development and execution, including emails, landing pages, websites, SEO/AIO strategies, campaign management, and reporting/analytics. Your strategic mindset and ability to turn data into actionable insights will be instrumental in driving measurable results.

What will your primary responsibilities look like? 

• HubSpot Development & Management: Configure, optimize, and manage HubSpot as our primary marketing automation platform, including emails, landing pages, workflows, websites, and overall platform strategy.
• Campaign Management: Plan, launch, and optimize multi-channel marketing campaigns across email, web, and digital channels to reach target audiences and meet performance goals.
• SEO & AIO Strategy: Develop and execute strategies for search engine optimization (SEO) and artificial intelligence optimization (AIO) to increase discoverability and improve marketing performance.
• Reporting & Analytics: Monitor campaign performance and platform usage, analyze metrics and KPIs, and generate insights to drive continuous improvement and ROI.
• Collaboration & Communication: Work closely with marketing, sales, and product teams to align campaigns with business objectives. Share updates, results, and recommendations with stakeholders.
• Continuous Improvement: Stay updated on HubSpot capabilities, SEO/AIO best practices, and evolving digital marketing trends to identify opportunities for innovation and growth.

What elements of your professional background will be necessary and helpful in this role?

• Bachelor’s degree in marketing, or a similar diploma in Communications, Business, or a related field.
• Proven experience (3–5 years) in digital marketing with a strong focus on HubSpot administration and campaign management.
• Proficiency in HubSpot (required); experience with workflows, automation, and reporting dashboards.
• Strong knowledge of SEO strategy and an understanding of AIO best practices.
• An analytical mindset with the ability to interpret data and turn insights into action.
• Excellent communication, collaboration, and project management skills.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Required: Authorized to work in the US – unfortunately, we cannot sponsor work visas or transfers at this time.
• Required: Must be physically located in one of the following states: AL, AR, AZ, CO, DE, FL, GA, IL, IA, KS, MD, MA, MI, MN, MT, NV, NJ, NY, OK, OR, PA, SC, TN, TX, UT, VA, WI

Our offer:

• A flexible work schedule.
• Work equipment is provided while working from home.
• Competitive benefits, 401K, and compensation programs.
• Flexible paid vacation, personal, and sick days off.
• Closed office during the holidays—Paid vacations between Christmas and New Year’s Day.

At SOVRA, we are committed to fostering an inclusive and equitable workplace. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable laws. We provide a work environment free from discrimination and harassment. Additionally, we are committed to ensuring pay equity throughout our organization and regularly review our compensation practices.

SOVRA, through its wholly owned subsidiary International Data Base Corp., doing business as BidNet, participates in E-Verify. If selected for employment, you will be required to provide your Form I-9 information to confirm that you are authorized to work in the United States.

SOVRA a través de su subsidiaria de propiedad total International Data Base Corp., que opera bajo el nombre comercial BidNet, participa en E-Verify. Si es seleccionado para empleo, se le solicitará proporcionar la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los Estados Unidos.

StreamElements provides production, monetization, audience engagement, and influencer marketing tools and services for livestreams and videos on demand. Our tools power over 1.8 million digital content creators. StreamElements also works with brands across all industries who want to sponsor content creators, providing them with performance marketing campaigns at scale.

Campaign Manager are growth driven, analytical, and customer-focused. They can dive into the details of a campaign to understand what’s working and what’s not, then work cross-functionally to help scale campaigns whilst meeting customer targets.

CM’s are responsible for the success of the existing business and the smooth onboarding of new customers.

 

Responsibilities:

• Own day-to-day communication with performance clients, understand their needs, and make strategic recommendations to drive campaign success and support client retention and revenue growth.
• Work cross-functionally to ensure campaign delivery at customer targets setting processes, expectations and timelines.
• Track and analyze real-time campaign data (spend, pacing, results) to develop test-and-learn initiatives to optimize campaign performance.
• Optimize campaign performance through continuous testing and analysis of campaign data to ensure maximum ROI.
• Plan and prepare effective, insights-driven daily updates, weekly reports and monthly campaign summaries.
• Collaborate with Business Development to strategize on the long-term growth of each account.
• Project management internal teams (design, product, Dev) to ensure successful campaign setup and launches by overseeing and driving Ad Ops.
• Create legendary client onboarding experiences by driving efficient campaign set-up & testing, facilitating friction-free legal and R&D processes, and proactively addressing potential concerns.

 

Requirements: 

• 5+ years of hands-on experience as an account manager or campaign manager at a performance advertising network or similar role, leading scaled campaigns (over $100k+ / month).
• Knowledge of the digital marketing industry and deep understanding of mobile attribution.
• Experience in working with Mobile Gaming clients and/or DTC brands is a plus.
• Strong analytical skills and knowledge of MS Excel/Google Sheets.
• High-level of accountability, ownership, project management and attention to detail.
• Able to drive results both as an individual contributor as well as a part of a team.
• Comfortable working remotely across time zones (US, EU).

 

Global Benefits & Perks:

• Remote First - We'd been remote from the start (with a gathering space in Tel Aviv) and offer stipends for home office setup while making sure you have all of the tech you need to collaborate with your colleagues
• Global Employees - With employees in over 25 countries, we are a true global community, reflective of our diverse creator user base
• Diversity and Inclusion - Innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities
• Internal Mobility Program - Development and career growth opportunities within, between, and across teams
• Paid Time Off - Take the time you need to rest, relax, and make sure you can bring your best self to work
• Equity- Every employee has the opportunity to own a portion of the company through our Employee Stock Options Plan

Headquarters: Barcelona, Spain URL: https://kodify.io We're based on over 15 years of success, producing world-class video content and building, developing, and managing a number of high-traffic websites. Our award-winning content and websites are created exclusively by us and directly for the use of millions of users worldwide. At Kodify, we're not just pushing boundaries in online entertainment—we're rewriting the script! Our goal is to empower our people with everything they need to pioneer innovation in our industry. Our culture is our secret sauce, and we're committed to preserving and enhancing it every step of the way. Join our crew, where the Kodify team is not just an asset—it's our crown jewel. We prioritize their growth and well-being above all else, ensuring they're set up for success and always inspired to deliver their best work.   As a rapidly expanding company with diverse hubs across the globe and over 20 vibrant national cultures, working with us means embracing thrilling challenges tailor-made for a star Senior Full-Stack Developer! At Kodify, we love tech and are always thinking about what’s next! R&D and optimizations are part of our spirit.   What will you do?   You’ll help to evolve a platform that supports close to 100M unique visitors a month. Create, maintain and evolve Server and Client-side applications Responsibility for technical design, development and testing. Collaborate with Product Owners, Designers and domain experts to ensure they understand possibilities/limitations Performance - Always work towards minimizing API response times, with the best tools available to ensure you’ve full visibility: Metrics, Distributed Tracing, and Aggregated Trace Metrics. Duties - Becoming a valued team member, providing feedback about tech, development lifecycle and processes. Take ownership of your code / task / role. Goal - Be proud of what you achieve, and of the product, and be one of the driving forces behind always making it better.   Where and when: From wherever you want, the position is fully remote in the EU. We’re very flexible about when you get your work done, but we do have some core hours where we like to overlap in order to promote collaboration and low-latency communication between team members (10:00 to 15:00 CET). * Our daily virtual stand-ups are important for us but other than that, you’re free to manage your own time.   What we offer: Fully remote position or, if preferred, working in our awesome Barcelona office! Agile environment Top-notch tech stack! Upskill Fridays! Developers take time on Fridays to improve your skills, learn and research new trends that will allow us to level up our stack and processes Flexible working hours + core hours! 10% on top of your salary for learning and development - of your choice! Latest MacBook Pro! Company Amazon book account! Kodify off-sites, on-sites, events, and team activities! Amazing international team! 1 day off on your birthday Generous vacation and personal days 1 month paid sabbatical after 3 years Extended parental leave Health & Wellness budget Mobile phone reimbursement Job requirements Minimum of 4 years of full-stack development experience Expert in the React and Node.js ecosystems Solid experience of NoSQL databases Experience with Docker High level of skills with browser APIs, DOM and HTML/CSS Experience with JavaScript and TypeScript A team player who likes to help others and solve problems together Ownership of solutions Mentoring Investigation of new technologies Advocate of clean code and clean architecture Passionate about testing You have a real ‘Can Do’ work ethic - We are results-based, not clock-based! You love to have fun while you work!   Nice to have: MongoDB * Redis * Express * Fastify * GraphQL * RabbitMQ * Docker * AWS * Next.js * Redux * Styled Components * Distributed Systems Microservices architecture * Domain Driven Design * Experience in High traffic websites * Understanding of Agile principles * Experience with Git and JIRA Experience working remotely * We value open source projects To apply: https://weworkremotely.com/remote-jobs/kodify-media-group-senior-full-stack-developer-5

Headquarters: Barcelona, Spain URL: https://kodify.io We're based on over 15 years of success, producing world-class video content and building, developing, and managing a number of high-traffic websites. Our award-winning content and websites are created exclusively by us and directly for the use of millions of users worldwide. At Kodify, we're not just pushing boundaries in online entertainment—we're rewriting the script! Our goal is to empower our people with everything they need to pioneer innovation in our industry. Our culture is our secret sauce, and we're committed to preserving and enhancing it every step of the way. Join our crew, where the Kodify team is not just an asset—it's our crown jewel. We prioritize their growth and well-being above all else, ensuring they're set up for success and always inspired to deliver their best work. As a rapidly expanding company with diverse hubs across the globe and over 20 vibrant national cultures, working with us means embracing thrilling challenges tailor-made for a star Site Reliability Engineer! At Kodify, we love tech and are always thinking about what’s next! R&D and optimizations are part of our spirit.   About the role As an SRE, you will be instrumental in the evolution and hardening of a platform which serves millions of unique daily visitors. Your key responsibilities will include leading initiatives in platform observability and security. You will collaborate closely with development teams to identify and resolve bottlenecks, especially within Node.js-based applications. Your unique blend of software development and infrastructure knowledge will be vital in enhancing the development experience and environments.   Responsibilities Design, implement, and maintain scalable and highly available systems. Develop and improve monitoring, alerting, and logging solutions. Automate operational tasks and processes to reduce manual intervention. Collaborate with development teams to ensure reliability is built into the software development lifecycle. Troubleshoot and resolve complex production issues across various services. Participate in on-call rotations to support our critical systems. Implement and manage CI/CD pipelines. Contribute to the continuous improvement of our infrastructure and tooling. Optimize Node.js application performance and resource utilization. Advocate for best practices in reliability, performance, and security. Minimum Qualifications Strong proficiency in Node.js development and understanding of its ecosystem. Strong experience with containerization technologies (e.g., Docker, Kubernetes). Solid understanding of networking concepts, operating systems, and distributed systems. Experience with monitoring and alerting tools (e.g., Prometheus, Grafana, Datadog). Experience with cloud platforms (e.g., AWS, GCP, Azure). Excellent problem-solving and communication skills. Preferred Qualifications Proficiency in scripting languages (e.g., Python, Bash). Knowledge of microservices architecture. Experience with database technologies (e.g., PostgreSQL, MongoDB, Redis). Experience with on-call and production incident management. Understanding of security fundamentals and best practices.   Where and when: From wherever you want, the position is fully remote in the EU. We’re very flexible about when you get your work done, but we do have some core hours where we like to overlap in order to promote collaboration and low-latency communication between team members (10:00 to 15:00 CET). Our daily virtual stand-ups are important for us but other than that, you’re free to manage your own time.   What we offer: Fully remote position or, if preferred, working in our awesome Barcelona office! Agile environment Top-notch tech stack! Upskill Fridays! Developers take time on Fridays to improve your skills, learn and research new trends that will allow us to level up our stack and processes Flexible working hours + core hours! 10% on top of your salary for learning and development - of your choice! Latest MacBook Pro! Company Amazon book account! Kodify off-sites, on-sites, events, and team activities! Amazing international team! 1 day off on your birthday Generous vacation and personal days 1 month paid sabbatical after 3 years Extended parental leave Health & Wellness budget Mobile phone reimbursement To apply: https://weworkremotely.com/remote-jobs/kodify-media-group-site-reliability-engineer-with-node-js

Glassdoor shares advice from career experts on mastering your fall job search, from interviews to networking.

Headquarters: Costa Rica URL: https://whaleseason.io Fully Remote | Competitive Salary | ⏰ Full-Time The Opportunity Join a fast-growing crypto iGaming company where you'll be the frontline of our player experience. We need someone who can deliver world-class support while building and nurturing our community—this isn't just a support role, it's a chance to shape how players experience crypto gaming. Primary Focus: Customer Support (60%) | Community Management (30%) | Business Development (10%) What You'll Do Day-to-Day Customer Support (Your Main Responsibility) Handle 40-60+ live chat and email tickets daily via Intercom Resolve crypto transaction issues, deposits/withdrawals, wallet problems, and gaming queries Troubleshoot technical issues with urgency and clear communication Document solutions and build out our help center Maintain 95%+ CSAT and sub-5 minute response times Community Management Actively moderate and engage on Discord (our main hub), Reddit, and gaming forums De-escalate issues, celebrate wins, and keep the vibe positive Share updates, host events, and create sticky content Report community sentiment and player feedback to leadership weekly Growth & Outreach Post strategically in crypto gaming communities and forums to attract quality players Build relationships with micro and mid-tier KOLs in the crypto gaming space Identify partnership opportunities through authentic engagement Your Schedule 5 days/week, 8-hour shifts (40 hours total) Flexible shift times based on coverage needs (we'll discuss during interview) Weekend availability may be required on rotation You're a Perfect Fit If You Have: Must-Haves (Non-Negotiable) ✅ Native/fluent English - impeccable grammar, spelling, and communication✅ 2+ years hands-on crypto experience - you actively use wallets, understand gas fees, know the difference between CEX/DEX, and follow crypto culture✅ 1+ year customer support experience with measurable performance metrics✅ Intercom proficiency (or Zendesk/Freshdesk—live chat platforms)✅ Discord community management - you've actively moderated servers with 500+ members✅ Genuine passion for gaming - you understand player psychology and gaming communities Strong Preferences ⭐ iGaming/online casino/sportsbook experience (huge plus)⭐ Knowledge of provably fair systems, house edge, RTP⭐ Experience with KOL outreach or affiliate marketing⭐ Active on Crypto Twitter, Telegram, or BitcoinTalk⭐ Understanding of responsible gambling practices What Makes You Stand Out You've worked in crypto startups or Web3 projects before You have screenshots/metrics proving your support performance (resolution time, CSAT, etc.) You've grown or managed online communities organically You understand meme culture and can communicate with players authentically You've personally used crypto casinos or gaming platforms How to Apply (Read Carefully) Send the following to [email/application link]: Resume highlighting relevant experience Required written responses (this is how we filter—incomplete applications will be rejected): a) Crypto Background (150-250 words)b) iGaming Experience (100-200 words)c) Support & Community Proof (Include links/evidence)d) Scenario Response (Test your skills) "A player deposited 0.1 ETH 2 hours ago but it's not showing in their account. They're frustrated and threatening to leave a bad review. Write your response to them." How long have you been in crypto? What projects/protocols do you use regularly? What's your involvement in the space? (Trading, DeFi, NFTs, communities, etc.) Any experience in online casinos, sportsbooks, or gaming platforms? If none, explain your familiarity with the industry Link to Discord server you've managed or moderated Screenshots of support metrics or customer feedback Examples of community posts/engagement you're proud of Optional but recommended: Your Crypto Twitter/Telegram handle Portfolio of communities you've built or managed Why Join Us? Work from anywhere in the world Be part of the crypto gaming revolution Competitive salary commensurate with experience Direct impact on company growth and culture Collaborative team that values your input Our Hiring Process Application review (we actually read every thoughtful submission) 15-min screening call (culture fit, logistics) Skills assessment (live chat simulation + crypto knowledge test) Final interview (meet the team, discuss compensation) Offer (fast decisions for the right candidate) ⚠️ Important Notes: Applications without the required written responses will be automatically rejected We prioritize quality over speed—take time to craft thoughtful answers We're looking for 1-2 people maximum, so competition is high No agencies, no outsourcing companies Ready to be our players' hero? Apply now. To apply: https://weworkremotely.com/remote-jobs/whale-season-customer-support-specialist-crypto-igaming-platform

Location: Remote, must be UK-based

Salary: Competitive, depending on experience

Why Midnite?

Midnite is a next-generation betting platform that is built for today’s fandom. We are a collective of engineers and designers who all share a passion for sports and gaming. We exist to bring fans closer to the games they love through the rush of winning money.

Unlike the alternatives, Midnite doesn't feel like a website built two decades ago. Instead, it's a cutting-edge creation, designed and constructed from the ground up with the latest technologies. Crafting an experience that's truly intuitive, immersive, and immediately understandable is no walk in the park, but we thrive on the challenge. We believe we're on the brink of creating something truly awesome.

Your Role

We’re on the hunt for a Product Designer who lives for clean pixels, thoughtful interactions, and building world-class tools that power the future of betting. This isn’t just about external-facing products; this role is about shaping the design of our internal platforms, from our Sportsbook trading systems, to our player account management, to our reg tech, loyalty, and bonus engine tools. These platforms are critical to Midnite’s growth and success, and we want you to take the lead in shaping the UI/UX of Midnite's tech and be beloved by the internal stakeholders who use it daily ;)

You’ll join our talented Product Design team, working closely with engineers, PMs, and other designers to craft intuitive, exciting, and high-impact back-office experiences. From ideation to launch, you’ll own the full product design lifecycle, creating tools that empower our teams, scale our operations, and showcase the same design values we hold in our external products.

What You’ll Be Doing

• Collaborate within a cross-functional product squad to design and deliver internal platform features end-to-end
• Own and evolve the design system across sportsbook, loyalty, reg tech, and account management tooling
• Be part of the design team community by collaborating on design projects across all teams and verticals
• Blend UX, interaction, and visual design to create seamless internal and external experiences
• Seek best-in-class solutions to align with our product-led mission
• Work closely with UX Researchers to build products with the user’s voice at the centre
• Translate complex operational goals into thoughtful design decisions
• Ship fast, learn quickly, and iterate often
• Report directly to our Head of Product
• Help foster a strong design culture across the company

What We’re Looking For:

• Experience designing and shipping web/app products across different devices and platforms
• A product mindset — you ask why, not just how
• Motivation to work on powerful back-office and internal platforms that drive Midnite’s growth
• Comfortable with desktop-first, B2B, and internal customer-facing products
• Love for experimenting, testing, and learning from data
• Strong craft and attention to detail
• Hands-on experience with Figma
• Experience building and maintaining design systems
• Excited to apply AI-native thinking to design processes and outcomes

What’s in it for you:

• Shape our future: Play a key role in our team's success, where your voice matters, and you'll have a direct impact on shaping Midnite's future.
• Connect and unwind: Take part in our quarterly gatherings where our community comes together to bond and have fun.
• Comprehensive health coverage: Look after your well-being with our outstanding zero-excess health insurance plan, which includes optical and dental coverage.
• Pension finder: Access to a pension pot finder service to help you keep track.
• Simplify life: Take advantage of our nursery salary sacrifice scheme, allowing you to conveniently pay your child's nursery fees straight from your paycheck.
• Work-life balance: Enjoy 25 paid holidays a year, plus generous paid maternity, paternity, and adoption leave, supporting you during life's most important moments.
• Financial advice: You'll get access to expert financial advice and guidance.
• Productive home office: We provide everything you need for a comfortable and ergonomic home setup, ensuring you're as productive as possible.
• Flexible working: We embrace flexible working, allowing you to adjust your schedule when life's unexpected moments arise.
• Latest tech made easy: With our salary sacrifice schemes, you can upgrade to the latest gadgets, household items, and mobile tech without the upfront cost.
• Exclusive perks: Enjoy a wide range of discounts on retailers, groceries, and subscriptions, making life a little more affordable.
• Grow with us: Expand your skills through internal and external learning opportunities while benefiting from access to mentorship programs that support your development.
• Transparent compensation: We provide competitive pay with clear team bandings and salary grids, ensuring that salary discussions are simple and fair.
• Constructive feedback: We foster a transparent culture, encouraging individual feedback and review sessions to help everyone improve.

At Midnite, we’re committed to creating equal opportunities for everyone. We actively strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders.

We aim to provide an inclusive and supportive interview experience for all candidates. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.

About the company

We're building the future of betting 💪💸🔥

Midnite is a next-generation betting platform that is built for today’s fandom. We are a collective of engineers and designers who all share a passion for sports and gaming. We exist to bring fans closer to the games they love through the rush of winning money.

Unlike the alternatives, Midnite doesn't feel like a website built two decades ago. Instead, it's a cutting-edge creation, designed and constructed from the ground up with the latest technologies. Crafting an experience that's truly intuitive, immersive, and immediately understandable is no walk in the park, but we thrive on the challenge. We believe we're on the brink of creating something truly awesome.