About Worksoft:

Worksoft empowers business and IT to deliver flawless applications faster and more efficiently with the ability to discover, document, test, and automate end-to-end business processes in pre-production and production environments.

Our solutions ensure business process quality and resilience by automating tests for SAP, Oracle, and other enterprise applications. Recognized by global enterprise customers and top system integrators as the “gold standard” for SAP automated testing.

Worksoft’s automation is embedded into their ERP practices to support Agile, DevOps, and SAFe methodologies and accelerate digital transformations.

About the Role:

The Worksoft Sr. Customer Success Manager (CSM) will be responsible for the post-sales journey for a group of Worksoft’s new and existing clients by developing and nurturing trusted advisor relationships with multiple key contacts at the client. The appropriate candidate will be a success-driven, self-starter problem-solver who possesses strong relationship building and account management skills, as well as can identify the need for additional Worksoft solutions and services while ensuring customer satisfaction with long-term retention in mind.

The Sr. CSM will be responsible for the facilitation and delivery of top tier service, strategic success planning and value-added consultation to clients, with the objective of retaining and growing. The candidate will join a growing team of CSM’s covering North America. This position will report into the Director, Customer Success and be part of a virtual team

Responsibilities:

• Develop and maintain strong contacts within various levels of the organization through proactive outbound activities such as email, phone calls and onsite visits.
• Serve as part of the onboarding team to ensure a successful start to our customer's journey and be the primary contact for ongoing inquiries pertaining to Worksoft products, services, training and resources, as well as customer success events.
• Proactively engage your customers on a regularly scheduled cadence where you will work closely with them to review performance metrics, additional training needs and usage of the Worksoft product to ensure your customers are optimizing their value from their Worksoft investment. 
• Provide escalation management assistance for both client and Worksoft as needed; provide support and guidance while reacting to the unexpected.
• Develop a customer success plan for each customer; define key performance indicators with customers and make sure they meet and/or exceed them. 
• Plan and execute regular business reviews with customers to understand and guide expansion opportunities. 
• Understand and articulately communicate client feedback on Worksoft’s product offerings and services to help drive product enhancements and roadmap.
• Oversee, maintain and update CRM system with client statuses and interactions.

Skills Required:

• Communication Skills:
Exceptional verbal and written communication skills are essential to effectively engage with customers, stakeholders, and internal teams. Must convey complex ideas clearly, ensuring alignment across departments and client satisfaction
• Product Knowledge:
A deep understanding of Worksoft’s test automation products and solutions is crucial to guide customers in optimizing their use. Expected to stay up to date on product features and updates to provide accurate and relevant support
• Industry Knowledge:
Strong knowledge of the test automation industry and emerging trends allows to position the Worksoft’s solutions as industry leading. Should leverage this expertise to understand customer pain points and offer tailored solutions.
• Consultative Mindset:
The ability to approach client interactions with a consultative mindset is key, identifying customer needs and offering strategic guidance. Should serve as a trusted advisor, ensuring that clients get maximum value from their investment.
• Problem Solving:
Proficiency in identifying root causes and providing effective solutions to client challenges is essential. Should proactively address obstacles and ensure timely resolutions to meet customer expectations.
• Customer Relationship Management:
Building and maintaining strong, long-term relationships with customers is at the heart of this role. Must foster trust and loyalty through regular interactions, ensuring client satisfaction and retention.
• Time Management / Organizational Skills:
The ability to manage multiple accounts, projects, and deadlines efficiently is critical. Must prioritize tasks and resources to ensure consistent delivery of high-quality customer success services.
• Data-Driven Decision Making:
Using data to make informed decisions is crucial for continuous improvement. Must analyze customer metrics and trends to identify areas for growth, optimization, and enhanced customer satisfaction.
• Sales Skills:
Should possess strong sales acumen to identify upselling or cross-selling opportunities. Must collaborate with the sales team to align on customer needs and contribute to revenue growth.
• Adaptability:
Flexibility in adjusting to changing customer requirements, industry trends, and internal priorities is essential. Must thrive in a fast-paced environment and navigate ambiguity with ease.
• Team Collaboration:
Working closely with cross-functional teams, including product, engineering, and sales, is critical. Must ensure seamless communication and collaboration across departments to enhance customer outcomes.
• Emotional Intelligence - Empathy:
Demonstrating empathy and emotional intelligence is vital for understanding customer concerns and building meaningful relationships. Must approach each client interaction with sensitivity and care to foster trust and loyalty.

Experience:   

• Minimum 5 years of customer success or similar customer-facing experience in a technology or software company (preferably SaaS) with proven ability to retain and expand
• Minimum of 2 years with software automation and/or software quality assurance
• Experience with implementing software, upgrading enterprise software, or understanding of enterprise software (SAP, Oracle) is highly desirable
• Understanding the enterprise software lifecycle (agile, hybrid, waterfall) plus patches, upgrades and impact, is highly desirable 
• Ability to travel to North America customer sites at least 30% of the time

Mode of Work: Remote

Compensation: $120,000 to $150,000 plus variable bonus plan - quarterly

Time zone: Eastern or Central Time Zone preferred, anywhere US

Worksoft is committed to creating a diverse and inclusive workplace where our colleagues can be themselves, have equal opportunities, and can perform at their best. 

Worksoft Benefits:

Full-time employees at Worksoft enjoy:

• Employer-sponsored health plans through BCBS TX
• Vision and dental insurance coverage
• Employer HSA contributions
• Life insurance and AD&D coverage
• Short and long-term disability insurance
• 401(k) retirement plan with 100% employer match up to 4%
• 15+ PTO days per year
• 12 paid holidays annually
• Summer Hours program with half-day Fridays twice monthly (Memorial Day to Labor Day)

Worksoft Values:

• People Matter Most.
• Customers are Our Why. 
• Do What’s Right. 
• Own It. Find a Way. 
• Stay Curious, Keep Learning.

 Equal Employment Opportunity: Worksoft is an Equal Employment Opportunity employer committed to providing equal opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age (40 or older), disability, genetic information, veteran status, or any other legally protected characteristic. All qualified applicants will receive consideration for employment without discrimination.

Worksoft is committed to creating a diverse and inclusive workplace where our colleagues can be themselves, have equal opportunities, and can perform at their best. 

Customer Success Manager, AEC (Architecture, Engineering and Construction)

Esri Canada has an exceptional opportunity for a Customer Success Maanger to join our AEC Department.

Reporting to the Director, AEC, this role is primarily dedicated to clients in the Architecture, Engineering, and Construction sectors. The success of our customers is fundamental to our continued growth, and we strive to serve as trusted partners by helping clients maximize their return on investment in GIS technology.

In this position, you will leverage your expertise and initiative to cultivate strong relationships with key stakeholders, gain a thorough understanding of their business requirements, and ensure our solutions align with their objectives. You will act as an advocate for the customer, facilitating clear and open communication to achieve mutually beneficial outcomes. Through these efforts, you will drive solution adoption and identify opportunities that contribute to the ongoing success of both the customer and Esri Canada.

This role will be remote and based in Canada

About us:

Esri Canada provides geographic information system (GIS) solutions that empower people in business, government and education to make informed and timely decisions by leveraging the power of mapping and spatial analytics.

If you are passionate about making an impact in an organization that's committed to creating a sustainable future, consider joining our team!

A Day in the Life of a Customer Success Manager, AEC at Esri Canada:

• Establish a trusted strategic advisor relationship with customers to drive strategic value.
• Work with key customers to establish critical goals, key performance indicators and aid the customer in achieving their goals and overall vision through development of a Customer Success Strategy, including a multi-year roadmap.
• Identify, document and communicate key software feature enhancement requests on behalf of key customers.
• Identify and recommend the best use of GIS and locational intelligence within an organization to promote customer success and a ROI from their investment in Esri Canada solutions.
• Assist in continuous improvement in refining client persona's to strengthen the ideal target end users.
• Develop and maintain product knowledge.
• Support the account teams in the documentation of account plans for customers detailing recommended short, medium- and long-term strategies with action plans, and in preparing and presenting compelling sales proposals.
• Help to identify and support the resolution of customer problems or issues and work with the appropriate Esri Canada teams to mitigate or resolve them.
• Support Account Managers and Inside Sales team with sales calls, new sales programs to foster increased revenues.
• Proactively drive renewals and expand the adoption of Esri products within existing accounts by identifying opportunities for upselling and cross-selling additional services or solutions.
• Maintain customer and market intelligence in Salesforce as required.
• Actively promoting client successes through coordination of community building events and social selling activities.
• Support the development of technical proposals, RF(x)'s, SOW's, and implementation plans as needed working with the Professional Services team.
• Working knowledge of standard industry products including AutoCAD, Civil3D, Autodesk Construction Cloud (ACC), BIM360, and Revit.
• A familiarity with InfraWorks, Bentley MicroStation, ProjectWise, BlueBeam Revu, and Hexagon CADWorx®.

General Responsibilities:

• Participate collaboratively in the company Employee Development Program.
  
• Communicate effectively with internal and external personnel at all levels, always representing the company in a professional manner.
  
• Actively participate in company, staff or individual one-on-one meetings on an ongoing basis for the purposes of effective teamwork, enhanced communication and progressive co-operation strategies within the company as well as other departments across the company.
  
• Continually contribute to the profitability of the company and ongoing business operations by initiating, recommending and implementing continuous improvement strategies and initiatives.
  
• Conduct any general duties, specific job projects and responsibilities as assigned or required by the Director or Esri Canada management in a timely and professional manner.

What you bring to the team:

• University Degree and or College Diploma in a related field of study such as planning, architecture, engineering, geomatics, construction, or environmental management.
• Strong knowledge of how GIS integrates with typical AEC workflows, including design, construction, operation, and asset management processes, to provide solutions that optimize customer outcomes.
• Prior experience with customer/account management. Ability to interact with client teams at various levels of technical and non-technical depth, particularly at the executive / senior leadership level.
• Minimum 5 years' direct experience working with AEC firms and/or GIS companies in consulting or business development role.
• Proven success in working closely with both technical teams (e.g., GIS specialists, AutoCAD technologist, Engineers) and customer stakeholders to ensure alignment and project success.
• Knowledge and experience with current Esri software offerings in the areas of desktop, server and online/web technologies.
• Strong problem-solving skills combined with the ability to develop and present innovative ideas and conceptualize new approaches and solutions to customer business problems. 

The following competencies are essential to this role:

• Strategically astute, with an ability to identify opportunities, assess risks, understand impacts and communicate actionable insights through strategic success plans.
  
• Excellent customer-facing and consultative sales skills.
  
• Ability to understand complex business problems and to assist in the proposal of GIS and location intelligence-based solutions.
  
• Ability to write and present compelling customer strategies and sales propositions.
  
• Strong networking, negotiation, and facilitation skills.
  
• Effective collaborator with Esri Canada teams to deliver on customer requirements and ensure successful outcomes.

Bonus points for this position:

• Bilingual (English/French).
  
• Ability to travel within Canada and occasionally to the US.

What Esri Canada offers you:

We prioritize our employees' well-being and work-life balance. Our benefits include:

• Work from Home or hybrid work
• Generous Paid Time-Off: Enjoy up to 6 weeks of time off per year, including:
• 3 weeks of paid annual vacation, increasing with years of service
• 50 hours of Paid-Time Off (PTO) for personal needs
• 32 hours of Summer Time
• Winter holiday office closure
• Comprehensive health benefits plan
• RRSP match increasing with years of service
• Training and development programs for professional growth
• Company perks including discounts on gym memberships, technology purchases and more.
• Company-sponsored events and social activities
• Employee-driven initiatives such as yoga sessions, book clubs, interactive podcasts, and more.

How to apply:

Ready to join our amazing team? Submit your resume today!

Esri Canada fosters a dynamic and inclusive work culture, the opportunity to build your skills, and the flexibility to work remotely or at any of our offices across Canada. Occasional travel to corporate offices or customer sites may be required for certain positions. We offer attractive salaries, an engaging work environment, and an outstanding benefits package with generous time-off. We value employment equity and will provide accommodations upon request at any stage of the hiring process. We appreciate all applications, but only those selected for an interview will be contacted. Our hiring process includes background checks as a condition of employment.

_________________________________________________________

Gestionnaire de la réussite des clients, AIC (architecture, ingénierie et construction)

Esri Canada offre une occasion de carrière exceptionnelle en affichant un poste de Gestionnaire de la réussite des clients, AIC (architecture, ingénierie et construction) au sein de son équipe AIC (architecture, ingénierie et construction).

La personne relèvera de la ou du Directeur, AIC et travaillera à la réussite de l'entreprise en remplissant la mission suivante : principalement dédié à la clientèle dans le secteur de l'architecture, de l'ingénierie et de la construction (AIC). Le succès de notre clientèle est fondamental pour notre croissance continue, et nous nous efforçons d'être des partenaires de confiance en aidant nos clients à maximiser le rendement de leur investissement dans la technologie SIG.

Dans ce poste, vous tirerez parti de votre expertise et de votre esprit d'initiative pour établir des relations solides avec les principales parties prenantes, acquérir une compréhension approfondie de leurs besoins commerciaux et veiller à ce que nos solutions soient conformes à leurs objectifs. Vous agirez à titre de promoteur·trice du client, en facilitant une communication claire et ouverte afin d'obtenir des résultats mutuellement bénéfiques.

Grâce à ces efforts, vous favoriserez l'adoption de la solution et repérerez les occasions qui contribuent au succès continu de la clientèle et d'Esri Canada.

La ou le titulaire du poste travaillera à distance au Canada.

Notre entreprise :

Esri Canada offre des systèmes d'information géographique (SIG) qui permettent aux entreprises, aux gouvernements et aux établissements d'enseignement de prendre rapidement des décisions éclairées en mobilisant la puissance de la cartographie et des analyses spatiales.

Si votre plus grande aspiration est d'avoir une incidence dans une organisation qui s'engage à créer un avenir durable, joignez-vous à notre équipe!

Une journée dans la vie d'une ou d'un Gestionnaire de la réussite des clients, AIC à Esri Canada :

• Établir une relation de conseil stratégique de confiance avec les clients afin de générer une valeur stratégique.
• Collaborer avec les clients importants pour définir des objectifs essentiels ainsi que des indicateurs de rendement clés et élaborer une stratégie de réussite axée sur le client, y compris une feuille de route pluriannuelle, afin d'aider celui-ci à atteindre ses objectifs et à concrétiser sa vision globale.
• Déterminer, documenter et communiquer les demandes d'amélioration des fonctionnalités de logiciels clés pour le compte des principaux clients.
• Établir la meilleure utilisation des SIG et de l'intelligence de localisation au sein d'une organisation et formuler des recommandations afin de promouvoir le succès des clients et le rendement de leur investissement dans les solutions d'Esri Canada.
• Contribuer à l'amélioration continue en affinant les persona des clients afin de renforcer les utilisateurs finaux cibles idéaux.
• Développer et maintenir les connaissances sur les produits.
• Soutenir les équipes responsables des comptes dans la documentation des plans de compte pour les clients, en détaillant les stratégies recommandées à court, moyen et long terme avec des plans d'action, ainsi que dans la préparation et la présentation de propositions de vente convaincantes.
• Aider à relever les problèmes des clients et contribuer, de concert avec les équipes appropriées d'Esri Canada, à les atténuer ou les résoudre.

• Soutenir les gestionnaires de comptes et l'équipe des ventes internes par des appels de vente et de nouveaux programmes de vente afin de favoriser l'augmentation des revenus.
• Stimuler de manière proactive les renouvellements et faire augmenter l'adoption des produits d'Esri au sein des comptes existants en cernant les occasions de vente additionnelle et de vente croisée de services ou de solutions supplémentaires.
• Tenir à jour les informations sur les clients et le marché dans Salesforce selon les besoins.
• Promouvoir activement les succès des clients en coordonnant des activités de vente sociale et des événements visant à renforcer la communauté.
• Soutenir l'élaboration des propositions techniques, des énoncés de travaux, des plans de mise en œuvre et des réponses aux demandes de proposition, de devis ou d'information, le cas échéant, en collaboration avec l'équipe des services professionnels.
• Connaissance pratique des produits standards du secteur, notamment AutoCAD, Civil3D, Autodesk Construction Cloud (ACC), BIM360 et Revit.
• Familiarité avec InfraWorks, Bentley MicroStation, ProjectWise, BlueBeam Revu et Hexagon CADWorx®.

Formation, expérience et aptitudes nécessaires :

• Diplôme universitaire ou diplôme d'études collégiales dans un domaine d'étude connexe tel que l'urbanisme, l'architecture, l'ingénierie, la géomatique, la construction ou la gestion de l'environnement.
• Connaissance approfondie de la manière dont les SIG s'intègrent dans les flux de travaux typiques de l'AIC, y compris les processus de conception, de construction, d'exploitation et de gestion des actifs, afin de fournir des solutions qui optimisent les résultats pour les clients.
• Expérience préalable de la gestion des clients et des comptes. Capacité à interagir avec les équipes de clients à différents degrés de complexité technique et non technique, en particulier au niveau de la direction ou des cadres supérieurs.
• Au moins cinq ans d'expérience directe dans les services-conseils ou le développement des affaires auprès d'entreprises AIC ou de sociétés de SIG.
• Aptitude éprouvée à travailler en étroite collaboration avec les équipes techniques (par exemple, les spécialistes des SIG, les technologues AutoCAD, les ingénieurs) et les parties prenantes du client afin de garantir l'alignement sur les objectifs et la réussite du projet.
• Connaissance et expérience des offres logicielles actuelles d'Esri (bureau, serveur et en ligne).
• Forte aptitude à résoudre les problèmes et capacité à développer et présenter des idées novatrices ainsi qu'à conceptualiser de nouvelles approches et solutions aux problèmes commerciaux des clients.

Responsabilités générales :

• Participer en collaboration au programme de perfectionnement des employés de l'entreprise.
• Communiquer efficacement avec le personnel interne et externe à tous les niveaux en représentant toujours l'entreprise de manière professionnelle.
• Participer activement et en permanence aux réunions de l'entreprise, du personnel ou aux réunions individuelles dans le but de favoriser un travail d'équipe efficace, une meilleure communication et des stratégies de coopération progressive au sein de l'entreprise, ainsi que dans d'autres services de l'entreprise.
• Contribuer de façon constante à la rentabilité de l'entreprise et de ses opérations commerciales en cours, en développant, en recommandant et en mettant en œuvre des stratégies et des initiatives d'amélioration continue.
• S'acquitter promptement et professionnellement de toutes les tâches générales, de tous les projets professionnels particuliers et de toutes les responsabilités assignées ou exigées par la directrice, le directeur ou la direction d'Esri Canada.

Les compétences suivantes sont essentielles pour ce poste : 

• Capacité à faire preuve de stratégie ainsi qu'à déterminer les possibilités, à évaluer les risques, à comprendre les répercussions et à communiquer des informations exploitables au moyen de plans de réussite stratégiques.
• Excellentes compétences en matière de vente consultative et de relations avec les clients.
• Capacité à comprendre les problèmes opérationnels complexes et à proposer des solutions fondées sur les SIG et l'intelligence de localisation.
• Capacité à rédiger et à présenter des stratégies clients et des propositions de vente convaincantes.
• Solides compétences en matière de réseautage, de négociation et de présentation.
• Capacité à collaborer efficacement avec les équipes d'Esri Canada pour répondre aux exigences des clients et garantir des résultats fructueux.

Compétences considérées comme des atouts :

• Capacité de voyager au Canada et occasionnellement aux États-Unis.
• Bilinguisme (anglais et français).

Ce qu'Esri Canada vous offre :

Nous accordons la priorité au bien-être de nos employés et à l'équilibre travail-vie personnelle. Voici quelques-uns de nos avantages :

• travail à domicile ou travail hybride;
• congés payés généreux comprenant ce qui suit :
• jusqu'à six semaines de congés par an,
• trois semaines de congés annuels payés (ce nombre augmente en fonction des années de service),
• 50 heures de temps libre rémunéré pour les besoins personnels,
• 32 heures de temps d'été,
• fermeture des bureaux pendant la période des fêtes de fin d'année;
• régime d'assurance maladie complet;
• programme de cotisation égale au REER;
• programmes de formation, de perfectionnement et d'avancement professionnel;
• avantages offerts par l'entreprise comprenant des réductions sur les abonnements de centre d'entraînement, sur les achats de technologie et bien plus encore;
• événements et activités sociales parrainés par l'entreprise;
• initiatives menées par les employés, comme des séances de yoga, des clubs de lecture, des baladodiffusions interactives, et plus encore.
• La maîtrise de l'anglais est essentielle, car ce poste nécessite une communication régulière avec les clients et une assistance dans les régions anglophones.

Comment postuler :

Vous voulez vous joindre à notre formidable équipe? Soumettez votre CV dès aujourd'hui!

Esri Canada met en valeur une culture de travail dynamique et inclusive, ainsi que votre perfectionnement professionnel et la flexibilité de travailler à distance ou à l'un de nos bureaux au Canada. Certains postes peuvent nécessiter des déplacements occasionnels à destination des bureaux de l'entreprise ou d'un client. Nous offrons des salaires attrayants, un environnement de travail accueillant et un ensemble d'avantages sociaux exceptionnels avec de nombreuses vacances. Nous accordons une grande importance à l'égalité d'accès à l'emploi et fournira des mesures d'adaptation sur demande à n'importe quelle étape du processus d'embauche. Nous apprécions toutes les candidatures, mais seules les personnes sélectionnées pour un entretien seront contactées. Notre processus d'embauche comprend une vérification des antécédents comme condition d'emploi.

At Interactive Strategies, we don’t just design websites or run campaigns—we help mission-driven organizations tell the stories that matter most. From climate action to public health, our work supports organizations tackling the world’s biggest challenges, and we’re looking for a Senior Digital Content Strategist to bring that vision to life.

You’re a strategist and a storyteller—someone who knows that great content isn’t just about words, it’s about purpose. You dig into what content exists, what’s working, and what’s falling short. You see the gaps, organize the chaos, and create a plan that makes everything clearer, smarter, and more effective. And when it comes time to write, you bring the creativity, clarity, and empathy that help ideas connect across every platform.

If that sounds like you, let’s talk.

About Us

Interactive Strategies is a full-service digital agency based in Washington, DC. We’ve quickly established ourselves as a leading fundraising and digital marketing agency, collaborating with nonprofits, associations, B2B and B2C clients alike. Our team thrives on solving complex challenges and creating work that makes an impact.

Some of our amazing clients include Operation Smile, America's Poison Centers, Air Line Pilots Association, Harvard Belfer Center, American Kidney Fund, Rainforest Trust, Special Olympics, The Sentencing Project, and the World Bank.

What You’ll Do

As a Senior Digital Content Strategist, you’ll be the voice behind some of the most important stories we tell. Here’s how:

• Lead web content strategies from start to finish. Conduct research, audits, and competitive reviews, then shape the plan for how content gets created, organized, and governed.
• Team up with creative directors, designers, and digital strategists. Brainstorm bold ideas and bring them to life through words and visuals that work seamlessly together.
• Collaborate directly with clients. Ensure content plans align with their goals, deadlines, and big-picture vision.
• Champion best practices. Apply SEO, accessibility, and web-writing standards.
• Adapt to different brand voices. Follow style guides with precision while keeping the brand guidelines in focus.
• Get hands-on in CMS platforms. Use WordPress, Drupal, or Sitecore to build, edit, and manage digital content.
• Stay ahead of trends. Keep up with best practices, new technology, and AI tools, and help clients make smart, ethical choices about how to use them.
• Support creative projects beyond the web. Contribute to email campaigns, paid media, and brainstorms that inspire donors and craft paid social ads that drive results.
• Contribute to new business efforts. Shape proposals, edit presentations, and show prospective clients the power of strong content.
• Collaborate with fellow writers. Review, refine, and elevate each other’s work until the final product shines.

What We’re Looking For

• Experience: 5+ years of professional writing experience, ideally in an agency. Degree in a related field (or equivalent professional/military experience).
• Expertise: Strong knowledge of web content strategy, UX writing, content design for component-based pages, and working familiarity with digital marketing copy (email, ads).
• Creativity: A fresh thinker who brings original ideas to the table.
• Versatility: Skilled at adapting writing style for different industries, brands, and audiences.
• Tech-savvy: Comfortable with CMS platforms like WordPress, Drupal, and Sitecore.
• Project management: Proven ability to juggle tasks, deadlines, and details without losing quality.
• Team player: Collaborative, open to feedback, and always contributing in a positive way.
• Precision: Strong grammar, editing, and attention to detail.
• Nonprofit knowledge: Familiarity with nonprofit content and fundraising strategies.

Bonus points if you have:

• SEO chops (keyword research, tools like SEMRush or Ahrefs).
• Interest in AI trends and prompt engineering.
• Experience working in a content management tool like GatherContent, Slickplan, or Bynder Content Workflow.

What We Offer 

• Salary range $82,500 - $105,000 per year (dependent upon experience & skills).  

• A collaborative, supportive team environment. 

• Flexible work schedule, including remote work options.  

• A beautiful office in Washington D.C., where local staff go to the office 2x/week.  

• Opportunities for professional growth and skill development. 

• Exposure to a variety of industries, with a strong focus on nonprofits. 

• Competitive salary and room for advancement in marketing and web teams. 

• Access to training, conferences, and networking opportunities.

How to Apply

Send us your resume and select writing samples that showcase your range—whether that’s web copy, blog posts, emails, ads, or articles. We want to see your best work.

We don’t need a boilerplate cover letter. Instead, include a short introduction that helps us understand who you are as a creative!

Benefits 

We have a simple motto when it comes to company culture, "Everyone deserves to come to work and be happy." This means a few things: (1) we care as much about the quality of your experience as we do about budgets, (2) we find the strengths in each employee and nurture them, (3) we encourage a culture that values innovation and creative freedom, and (4) we want you to have fun while you’re at the office. We may be an agency, but we understand that you have a life outside of work.

We allow our employees creative freedom. We treat them with respect. We value their opinions. In that spirit, we offer the following benefits: 

• Company-sponsored health, vision and dental insurance
• Pre-tax Flexible Spending Account (FSA)
• Profit sharing
• 4 weeks of PTO to start, 5 weeks at year 3
• Company-paid short-term and long-term disability
• Company-paid life and AD&D insurance
• 11 paid holidays
• 401k with company match
• New business referral bonus
• Professional development opportunities
• Flexible work schedule
• Pre-tax DC Metro SmartBenefits

INTERACTIVE STRATEGIES IS A CERTIFIED LGBTBE BUSINESS AND EQUAL OPPORTUNITY EMPLOYER THAT VALUES WORKPLACE DIVERSITY. WE BELIEVE THAT DIVERSE VOICES AND VIEWPOINTS ARE CRITICAL TO PRODUCING GREAT WORK AND HELPING OUR CLIENTS REPRESENT THEMSELVES EFFECTIVELY. 

Interactive Strategies is a leading digital agency based in Washington, DC, whose strength lies in understanding the complex relationship between strategy, design, brand, content, technology and marketing. By addressing each of these areas equally, we create meaningful experiences that provide a measurable return for our clients: national nonprofits, associations that set the standard in their fields, and a broad range of B2B and B2C organizations.

At IS, we believe that "everyone deserves to come to work and be happy." We strive to create an environment where everyone feels welcome, safe and supported, since diverse voices are critical to doing great work.

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

Are you a builder with a passion for crafting amazing user experiences? We are looking for a highly motivated Product Manager II to join our Core Products team. You will play a hands-on role in improving our foundational platform, directly impacting how our users author, distribute, and analyze surveys. This role is perfect for someone who loves to solve problems, is eager to learn, and wants to contribute to a product with millions of users. You'll get to work on the most fundamental parts of our business, from the ground up, in a fast-paced and collaborative environment.

What you’ll be working on

• Contribute to and execute a product roadmap focused on our core survey authoring and analysis experiences. You'll work on feature improvements that directly impact how users build, share, and get value from their surveys.
• Work with design, engineering and data science to explore and implement AI/ML features that make our users' lives easier and their data more insightful.
• Translate customer needs into product requirements, user stories, and acceptance criteria. You'll drive the day-to-day execution to deliver high-quality features that solve real problems.
• Help build and improve features that enable users to collaborate more effectively within SurveyMonkey, focusing on making multi-user dynamics intuitive and seamless.
• Use quantitative data (e.g., from Amplitude, SQL) and qualitative user feedback to measure feature performance, identify opportunities, and make recommendations for future development.

We’d love to hear from people with

• 3-4 years of SaaS product management experience.
• Strong interest in AI and a willingness to quickly learn about new technologies and their applications.
• A curious, positive attitude and the ability to drive toward ambitious goals with urgency and agency
• Proven analytical and problem-solving skills, with a love for using data to validate and inform decisions.
• Excellent communication and collaboration skills, with a track record of working effectively with engineering and design teams.

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Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Sr. Manager, Growth Marketing

Remote | Full Time

Zonda is redefining the future of housing. We are perfectly placed in the heart of the fast-growing real estate industry. We are making big bets on the future of real-estate, trailblazing a 2030 vision for the industry. Here at Zonda, you’ll be able to use your passion and curiosity to drive the next generation of real estate analysts, advisors, and technologists.

Zonda is seeking a motivated marketer to serve as Sr. Manager, Growth Marketing, a high-impact role for our B2B products. You’ll be responsible for designing and executing multi-channel campaigns, and ensuring alignment between marketing programs and sales goals. The ideal candidate is equal parts creative strategist and data-driven operator, with a proven track record of driving growth for leads in the homebuilding or real estate industry.
 
 What You’ll Do

• Marketing campaign strategy and execution: Develop and manage B2B marketing campaigns across paid media, social media, email, webinars, SEO/SEM, content marketing, and ABM to drive high-quality B2B leads.
• Optimization and performance: Continuously A/B test and refine marketing campaigns, landing pages, and messaging to improve KPIs.
• Product messaging and content: Craft compelling positioning, marketing copy, and assets, in collaboration with integrated marketing, product, and sales that resonate with target audiences.
• Analytics and reporting: Track marketing performance metrics and pipeline contribution; track data into insights and recommendations.
• Budget and vendor management: Oversee budgets, agencies, and vendor partners to ensure efficiency and strong outcomes.

Who You Are

• 5-8 years of experience in B2B marketing, ideally in homebuilding or real estate.
• Expertise in Salesforce Marketing Cloud or similar CRM platforms.
• Proven project management skills, with the ability to run campaigns from concept through execution.
• Strong analytical skills and fluency in analytics tools, such as GA4; hands-on experience turning insights into action.
• Familiarity with graphic design tools like Canva is a plus.
• Polished with excellent communication skills and presentation skills.
• Problem-solver and results-driven, always taking the initiative to find solutions.
• Detail-oriented and organized, able to set priorities while managing multiple projects in a fast-paced environment.
• Possess a positive attitude, eager to collaborate with internal stakeholders. 

Why People Love Working Here  

• We offer meaningful work and opportunities for career growth 
• Competitive Salary  
• Comprehensive benefit package (Medical, Dental, Vision) 
• 100% Company paid Life Insurance, Long Term Disability, and Short-Term Disability coverage 
• 401k with company match 
• Paid vacation and general holidays  
• Employee Assistance Program (EAP) 
• Paid Volunteer Day
• Live Meditation Sessions 
• Employee Recognition Platform  
• Virtual Wellness Program    
• 100% Hybrid – and always will be!  
• Visionary Leadership Team 

Inclusion & Equal Opportunity Employment   

Zonda (formerly Hanley Wood | Meyers Research) is proud to be an Equal Opportunity Employer committed to diversity, inclusion & belonging. Here at Zonda, we are interested in every qualified candidate who is eligible to work in the United States or Canada.

Job Title: Support Engineer

Company Overview:

Prompt is revolutionizing healthcare by delivering highly automated and modern B2B enterprise software to rehab therapy businesses, the teams within, and the patients they serve. We have established ourselves as the go-to platform in the space, are setting a new standard in healthcare technology, and are rapidly growing our market share. We are looking for a Support Engineer to support our SaaS products by bridging the gap between the engineering and client experience teams.

Why work for Prompt?

• Big Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time.

• Talented People: Prompt didn't happen by chance, it's a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists.

• Healthy Approach: This isn't an investment bank. At Prompt you own your workload and the entire organization takes a liking to smart work (over hard work).

• Positive Impact: Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste. That means less surgery and less narcotic-based pain treatment, all while turning a paper-heavy industry digital.

Responsibilities

• Work collaboratively with the product engineering, client experience, and AI engineering teams to identify and resolve issues across multiple products

• Meet (virtually) with customers and internal stakeholders to diagnose potential issues

• Write detailed technical specifications for product engineers to reproduce and resolve identified issues

• Utilize technical skills to execute scripts and run database queries in order to identify or resolve issues

Qualifications

• 3+ years of experience working as either a Support Engineer or as a Software Developer with customer-facing responsibilities

• Working knowledge of MySQL or an equivalent relational database querying language (Postgres, MSSQL, etc.)

• Ability to read and write code using at least one modern programming language

• Comfortable using Chrome DevTools (or equivalent) to investigate and debug issues with web applications

• Proven experience debugging complex API integrations

• Ready to embrace a fast-paced environment, with rare requirements to work beyond standard hours

• Strong communication skills and the ability to comfortably articulate your thoughts and decisions, including with senior leadership

• Strong time management skills, including the ability to prioritize tasks and focus on the most pressing issues

Preferred (nice-to-have) Qualifications

• Experience working in software development (especially using php, python, or modern javascript frameworks like vue and react)

• Experience working in customer support or otherwise directly responding to customer issues

• Knowledge of various AWS services like EC2, S3, Route 53, or CloudWatch

• A background working in the healthcare industry

• Prior startup and/or B2B SaaS technology organization experience

Perks - What you can expect:

• Competitive salaries

• Remote/hybrid environment

• Potential equity compensation for outstanding performance

• Flexible PTO

• Company-wide sponsored lunches

• Company paid disability and life insurance benefits

• Company paid family and medical leave

• Medical, dental, and vision insurance benefits

• Discounted pet insurance

• FSA/DCA and commuter benefits

• 401k

• Credits for online and in-person fitness classes/gym memberships

• Recovery suite at HQ – includes a cold plunge, sauna, and shower

Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer's explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. If you have any questions or concerns, please don't hesitate to reach out to our People Department.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees

Prompt Therapy Solutions, Inc is an E-Verify Employer.

As E Source seeks a highly motivated and experienced Business Development Manager to lead our expansion across the US and Canadian markets. This is a full-time remote position with significant responsibility for driving strategic growth, forging key client relationships, and identifying new market opportunities. Regular travel within the US is required to support business development efforts and represent E Source at industry events.

A little about E Source

E Source combines industry-leading research, data science, and consulting to help utilities make and implement better data-driven decisions that positively impact their customers, their bottom line, and our planet. Headquartered in Boulder, CO, we have teams across the US and Canada. Learn more at www.esource.com.

How you’ll help:

• Identify and secure new business opportunities with ISOs/RTOs, utilities, developers, cooperatives, and municipalities in the US and Canada.
• Lead prospecting efforts and respond to RFPs/MSAs to grow E Source’s client base and revenue.
• Represent E Source at industry events to promote our capabilities and build brand awareness.
• Build and maintain long-term client relationships through strategic outreach and account management.

What will make you a great fit:

• Bachelor’s degree in business, marketing, or engineering field.
• 3+ years of successful business development experience in the utility and renewable energy sectors.
• Strong understanding of the clean energy transition, battery storage, and emerging power technologies.
• Confident communicator with a proven ability to represent companies at industry events and conferences.
• Familiarity with data-driven sales strategies and tools to optimize pipeline performance.

What you can expect:

• Excellent insurance options, including medical, dental, and vision plans; company-paid life insurance; company-paid long- and short-term disability insurance; and medical and dependent-care flexible spending plans.

• A flexible time off (FTO) program where you can take as many paid days off per year as you need, with manager approval, while fulfilling your work obligations and ensuring proper coverage of your responsibilities.
• Flexible schedules, flexible work locations, and paid parental leave benefit.
• A 401(k)/RRSP plan with a 3% employer match.

The budgeted salary for this position is:

• $120,000 - $150,000 USD plus commission-based bonus structure

Actual pay will be adjusted based on experience.

This role will be remote, with regular travel required in the US and ability to travel occasionally to Canada.

Applicants must be authorized to work for any employer in the US or Canada. We’re unable to sponsor or take over sponsorship of employment visas or Labour Market Impact Assessments (Cdn) at this time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Employees of E Source are encouraged to apply. To foster a positive work environment and company culture, we support our employees in their career growth at E Source.  If you are interested in similar job opportunities in the future, visit the E Source careers page for a listing of all open positions and contact Human Resources. 

We contact applicants directly via email using only our designated company email addresses with the domain of @esource.com. Please do not provide personal information to anyone over email and be wary of other accounts impersonating businesses.

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Grow Your Career While Helping Mission-Driven Businesses Thrive

At Nexus Marketing, we empower mission-driven businesses to amplify their impact. By leveraging organic marketing strategies—like content creation, branding, SEO, AI visibility, and more—we help our clients reach their audiences, tell their stories, and drive meaningful growth.

Why join Nexus Marketing?

• Mission-Driven Work: Be part of a team that supports businesses advancing causes like social justice, healthcare, education, and environmental sustainability.

• Organic Marketing Expertise: Work on impactful campaigns that prioritize long-term value through strategic content, SEO, AI visibility, and other organic channels.

• Purpose with Growth: Expand your skills and advance your career in a role that blends innovation with meaningful work.

• Collaborative Team Culture: Join a passionate group of marketers who value creativity, teamwork, and learning.

• Work That Matters: Your efforts will directly contribute to helping organizations achieve their goals and make a positive difference in the world.

If you’re passionate about using organic marketing to support organizations that make an impact, Nexus Marketing is the place to build your career.

Want to learn more? 

• View a video we put together about Nexus culture 

• Listen to this nonprofit industry podcast about our agency's founding and mission

Why this role rocks

Take the reins on brand and product‑experience makeovers for mission‑driven SaaS companies.

You’ll set visual direction, craft component libraries, and turn every redesign into showcase content—then step up to full‑time Creative Director as demand scales.

You’ll architect the service and then lead it across our agency.

Part-time for the first 3‑6 months, and you’ll have the opportunity to step into a full‑time leadership seat to scale the practice.

Meet the Team
We currently have 100+ team members who live in the Philippines, who have been fantastic team members, and we’re excited to add new team members to this new role! Meet our PH Team Members.

What you’ll own

• Sales collateral – slide deck & 1‑pager pricing sheet, created once at kickoff (refresh as needed)

• Webpage copy – service‑line landing page, created once at kickoff

• Thought leadership

  • 1× 30‑min webinar (topic + slides + live delivery), Monthly

  • 2× outbound/ nurture emails (HubSpot), Monthly

  • 2× LinkedIn posts (your byline or founder ghostwrite), Monthly

  • 1× AI‑assisted blog post (1,000 ± words), Monthly

Day‑to‑day you will…

• Audit client brands; pinpoint visual debt hurting conversions.

• Draft palettes, typography scales, and reusable components in Figma.

• Redesign key flows (homepage, pricing page, signup) with responsive best practices.

• Package style guides for dev hand‑off.

• Transform every win into the monthly content cadence listed above.

• Report wins & next steps to our Service Development Manager in a weekly 30-minute checkpoint (held between 8 a.m.–12 p.m. ET).

Success looks like…

• Stakeholders rave over before‑and‑after decks; ask for full site refresh quotes.

• We’re confident enough in the motion to flip you to full‑time Service‑Line Lead (competitive PH salary + growth upside).

Must‑have chops

• 5+ yrs brand identity & responsive UX design.

• Mastery of Figma; comfortable in Adobe XD/Illustrator.

• Portfolio with one style guide + one homepage redesign minimum.

• Crystal‑clear English to narrate design decisions.

• Able to work Mon–Fri, 8 a.m.–12 p.m. ET from anywhere in the Philippines.

• Home office with reliable internet (WFH; independent contractor).

• Graduated from a Top 4 University (UP, DSLU, Ateneo, UST) in the Philippines with competitive grades

Compensation & path

• Part‑time flat rate: USD $500–$800/month for the first 3–6 months (10–15 hrs/week).

• Conversion: Full‑time salary competitive with senior PH talent—exact number based on your impact.

• Growth mindset culture: bias for action, low‑ego collaboration, data‑driven experimentation.