• Develop brand-defining copy for high-impact campaigns, commercials, hero videos, and marquee creative moments.
• Write scripts, taglines, voiceovers, and storytelling treatments that emotionally connect and elevate Function’s brand identity.
• Collaborate closely with Art Directors and producers to create unified, concept-driven campaigns across video, print, digital, and experiential.
• Translate strategic insights into compelling narratives that resonate with broad audiences and reinforce Function’s mission and values.
• Pitch and develop original campaign ideas and narrative concepts for seasonal launches, awareness initiatives, and brand moments.
• Craft messaging that is bold yet precise—combining inspiration with clarity and emotional resonance.
• Ensure all creative maintains Function’s voice and tone while pushing for innovation and memorability.

• 6-8+ years of experience in brand copywriting, scriptwriting, or campaign development—preferably at an agency, content studio, or high-growth consumer brand.
• Portfolio that demonstrates emotional storytelling, high-caliber campaign work, and sharp conceptual thinking.
• Proven ability to write across formats—from scripts and taglines to long-form narratives and integrated brand campaigns.
• Strong collaboration skills with creative partners including art directors, strategists, and producers.
• Ability to distill complex ideas into simple, powerful storytelling.
• Experience working on brand campaigns that live across video, social, web, and OOH.

• Experience working in health, wellness, or mission-driven industries.
• Familiarity with video production workflows and how to write with visuals in mind.
• Background in branded content, docu-style storytelling, or emotional storytelling formats.
• Comfort presenting ideas to stakeholders and defending creative rationale.

• Ruthless Prioritization: 
  • We don’t let perfect get in the way of progress.
  • We move quickly to drive value, not perfection.
  • We prioritize what drives impact.
  • We never compromise on standards of excellence.
• Member-First, Always: 
  • We design and deliver like we’re caring for someone we love.
  • We create clear, actionable, human experiences.
  • We prioritize responsiveness, peace of mind, and outcomes.
  • We empower members with truth, clarity, and care.
• One Team, Moving Fast:
  • We are aligned in purpose, prioritization, and speed.
  • We gather diverse perspectives to make informed decisions.
  • We clear paths for each other and move fast together.
  • We communicate clearly and respectfully, rallying around shared goals.
• Radical Ownership, Relentless Execution:
  • We don’t just ship—we own outcomes and drive results.
  • We act with urgency and precision.
  • We anticipate, initiate, and follow through.
  • We meet challenges with grit and pragmatism.
  • We embrace new tech to deliver better outcomes.
• Mission Over Ego: 
  • We are ruthlessly aligned to our mission—and leave ego at the door.
  • We disagree and commit.
  • We don't tolerate politics or withholding information.
  • We operate with honesty, transparency, and respect.
• Sustained Integrity in Every Detail:
  • We earn trust by obsessing over accuracy, quality, and clarity in everything we do.
  • We prioritize clinical precision—data must be right.
  • We sweat the details because outcomes depend on them.

About Rightangled

Rightangled is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over-the-counter products, and personalised healthcare services. 

Role Overview

We are looking for a dedicated and motivated Customer Service Assistant to join our ever growing team. The ideal candidate will have strong communication and problem-solving skills, a high attention to detail, and prior experience in customer service, preferably within the pharmaceutical or healthcare field.

The role will be responsible for providing friendly and professional support to customers, handling product inquiries, order management, and resolving any issues to ensure a positive customer experience.

Key Responsibilities 

• Provide prompt, friendly, and professional assistance to customers regarding product inquiries, order status, and general support
• Process customer orders and returns, ensuring a smooth experience from order to delivery
• Address and resolve customer complaints and concerns effectively
• Maintain up-to-date knowledge of our products, services, and policies to assist customers accurately and confidently
• Work closely with sales, logistics, and other departments to coordinate customer orders and resolve any issues quickly
• Ensure all customer interactions comply with company policies and regulatory standards specific to the pharmaceutical industry
• Actively contribute to improving customer satisfaction and retention by delivering exceptional service and support

Requirements

Requirements 

• Experience in customer service, preferably in a pharmaceutical, healthcare, or MedTech environment, is a plus
• Excellent verbal and written communication skills for effective interaction with customers and team members
• Strong problem-solving skills to address customer concerns promptly and effectively
• Basic understanding of pharmaceutical products or willingness to learn about the company’s offerings and industry standards
• Ability to maintain a positive, empathetic, and professional attitude toward customers at all times
• Strong organisational skills to manage multiple inquiries and maintain accurate records
• Proficiency in English and French language
• Nice to have: proficiency in Arabic

Benefits

Why Work With Us?

At Rightangled, we are committed to creating a dynamic, innovative workplace where every team member has the opportunity to make a real impact. You’ll be joining a growing company that’s at the forefront of healthcare innovation, with the chance to contribute to exciting projects that are transforming patient care.

What We Offer

• Access to cutting-edge technology and tools to support your work
• Employee discounts on our healthcare products
• Opportunities for personal and professional development within a forward-thinking company

Rightangled is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing a seamless, safe, and efficient online pharmacy experience for our patients, offering prescription medications, over-the-counter products, and personalised healthcare services.

As the Technical Writer, you will create clear, accurate fitting instructions for automotive products. You’ll work closely with a small, dedicated team, using rendered towbar drawings and competitor instructions as references to deliver professional, step-by-step guides that ensure a safe and simple installation process for installers.

Responsibilities

• Write step-by-step installation instructions using the company’s Word template (and assist with refining it where needed).
• Translate technical drawings/renders into clear documentation with supporting diagrams.
• Extrapolate missing details logically (e.g., sequence, positioning, cutouts) while flagging any uncertainties — no unsafe guessing.
• Review and cross-check multiple data points to create complete, accurate outputs.
• Document kit contents, required tools, vehicle preparation, installation sequence, torque values, and final checks.
• Deliver final files in both Word and PDF.

Requirements

• Bachelor’s degree in Engineering, IT, Multimedia Arts, or related field
• Minimum 3 years of technical writing experience.
• Experience with technical drawing and image editing, with proficiency in Adobe Illustrator or Photoshop (minimum requirement) for line design and image preparation.
• Familiarity with other vector/illustration tools (e.g., Inkscape, CorelDRAW, AutoCAD LT, SolidWorks Composer) is highly regarded.
• Comfortable using AI tools to streamline writing, formatting, or illustration tasks.
• Strong MS Word skills and ability to export to PDF.
• Exposure to the automotive industry (advantageous but not required).
• A proactive attitude, willingness to learn, and commitment to developing into a long-term role.

Benefits

Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

• Work from home
• Monday to Friday 5AM to 2PM PHT
• HMO with 1 free dependent and medical reimbursements
• Government-mandated benefits
• Work from home allowances
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success

We’re not your typical BPO — we’re a Managed Service Provider (MSP) centered on people and their success. Most of our roles are work from home, on day shift, and offer the chance to work directly with leading clients in Australia, New Zealand, and now the UK as part of their team.

We offer a people-first culture where you're valued, not just counted.

To learn more about us visit our socials:

Website: https://twoconnect.com.au/

Careers: https://apply.workable.com/twoconnect-careers/

LinkedIn: https://linkedin.com/company/twoconnectau

Facebook: https://www.facebook.com/2woconnect/

Instagram: https://www.instagram.com/twoconnect_/

Twoconnect is an Australian-owned managed offshoring services provider. We help improve efficiency and reduce operating costs by seamlessly integrating remote staff in the Philippines with local operations.

Title: Senior Product Manager, Customer Support Experience

Location: Remote, United States (East Coast timezone Required)

About Toast:

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Are you bready* for a change? (Team Info)

In this role, you will shape the future of how customers get help and how Toast communicates with our customers about business critical events, updates, and actions in pursuit of driving our ambitious plans to transform the way customers access and receive support. This role spans two interconnected user experiences areas: the Customer Communications Platform and the Help Center team. In this role you will collaborate across teams to identify communication use cases, user data needs, communication channels, and measurement requirements to build a Communications Platform that can be leveraged by response engineering, customer operations, customer care, tax and payments teams, and more. You will also drive forward the roadmap to build customers a unified digital destination to get the help they need from Customer Care through seeing their open cases, relevant communications, device statuses, and more. 

The role is pivotal to unlocking accurate and complete user data that will be used across the company to better identify and communicate with our customers. If you’re passionate about helping customers succeed and eager to focus on a high priority area with opportunity to build new products and iterate on existing features,  we’d love to have you on our team.

About this roll* (Responsibilities) 

• Own and drive the roadmap for two key spaces for customer support experience: the Help Center and the Communications Platform. 
• Develop the Help Center from 1 to 100, personalizing it for all Toast customers and extending it to all surfaces including app. 
• Lead customer communications replatforming and cross-company customer facing communication governance 
• Identity and build solutions for improving the customer support experience across all customer journeys 
• Work closely with designers and developers to concept, prototype, ship, measure, and improve support feature 
• Partner with multiple teams to figure out what customers need to know and when 
• Research and get to know customers (internal and external) directly 
• Champion customer needs internally by building strong relationships horizontally and vertically within Toast

Do you have the right ingredients*?

• Experience as a senior product manager, including data governance, platform-thinking, as well as building customer-facing experiences across web, mobile
• A track record of shipping effective features and experiences with data-driven decision-making 
• Experience developing and launching products with cross-functional constraints, not just technical constraints, and working collaboratively and effectively with cross functional teams  
• Exceptional communication skills, able to work well with architects, engineers, designers, customers, as well as executives and functional leaders outside of R&D
• Passion for and knowledge of the role data plays for R&D teams, including how to structure data for use in AI-driven products
• Entrepreneurial mindset and ability to create a compelling product vision
• Take ownership of an existing product, and figuring out how to improve and iterate on it including setting, measuring, and optimizing the right metrics

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

------

For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Senior Customer Success Manager

At Relo Metrics, the Customer Success team’s key focus is to help our clients achieve their business goals and ensure they recognize ongoing value from their investment in our products. We understand our clients' businesses and establish relationships with key stakeholders across the client organization to earn trust as thought leaders. The Senior Customer Success Manager will be responsible for managing a portfolio of Enterprise and SMB clients, delivering strong client retention and upsell. Your strategic account management will enable product optimization and provide thought leadership and industry best practices.

You have a strong passion for sports, previous hands-on account management experience, with a SaaS/data or Sports Sponsorship/Partnership background and thrives in a fast-paced environment. This person will orchestrate account success by partnering with Marketing, Product, Sales and Executive Leadership.

What You'll be Doing 
This full-time position requires a proactive, experienced, client-facing professional that possesses a demonstrated ability to successfully deliver on Relo Metrics' and client goals.

• Deliver value to a portfolio of key rights holder, agency and brand  clients by providing day-to-day account management and operational support that retains and grows client accounts
• • Operate as the lead point of contact for assigned client accounts
• Develop annual account plans that define the roadmap for client and Relo success; advocating for internal resources to help achieve that success
• • Detect, negotiate and close up-selling and renewals
• Build strong and long-lasting client relationships as their trusted contact translating to retention and revenue growth; ensure we have strategic relationships mapped among executives.
• Guide clients in usage and maintenance of our platform to serve their business needs and deliver ongoing value
• • Monitor client performance on the platform to share best practices and identify new business opportunities 
  • Serve as a secondary contact for inquiries and bug fix requests (to Support), collaborating with Data Ops team and Support as needed
  • Manage high impact requests or escalation action plans to completion
• Identify and define internal management process and tool optimization that strengthen our ability to deliver to clients
• Communicate within and across functions internally, reporting on the progress of initiatives and client activities with a focus on identifying product development or documentation opportunities
• Create (with Marketing) and share client case studies that exemplify successful and unique use and performance of our platform
• Manage and update CRM to ensure timely and proper data capture for company visibility, tools alignment, proactive account management and forecasting

Qualifications

• 4 -7 years’ experience managing a book of business in recurring revenue including managing the renewal and/or upsell process
• Experience in account management and/or within the sponsorship/partnership industry required, with an understanding of SaaS/data and sports background preferred
• Proven experience in growing and expanding revenue streams
• Professional experience in client engagement and experience - both virtually and in-person
• Travel experience and expectations to go in market 25% of the time
• Bachelor’s degree or higher
• Executive presence and ability to concisely articulate value to anyone, at any level within our customer base
• Entrepreneurial mindset for business strategy and customer success
• Excellent problem solving and analytical skills - continuously thinking “How can I make this better? How can we improve this?”
• Outgoing nature with a strategic, proactive approach and attention to executional excellence
• Customer-centric  mindset

What's In It For You?

At Relo Metrics, competitive base pay is a part of a total rewards package which also includes benefits and wellness. The reasonable estimated base pay range for this role is from $100,000.00 - $110,000.00 annually. The actual amount may be higher or lower. Individual compensation will vary based on factors including, but not limited to, relevant qualifications, work location, and labor market conditions.

The total rewards package offered also includes an employer-matched 401(k) retirement plan, and depending on the role, participation in a bonus, commission, or stock incentive program. Your recruiter can share more specifics during the hiring process. Learn more about our U.S. benefits & perks package at gumgum.com/benefits.

Note: This position offers the opportunity for remote work or 'work from home'. However, Relo Metrics is excited to only consider applicants residing in the local area listed in the job description for business needs including some or all of the following: client interaction, team interaction, timezone, etc.

Hey there!

We’re a passionate team of entrepreneurs in Eugene, Oregon, on a mission to make life better for people with disabilities—and for our community in general. We run a few businesses: a Medicaid-certified I/DD agency serving 70+ clients and families, a joyful cut-flower company, and a growing roster of tech ventures. We believe AI, automation, and good old creativity can make a huge difference—and we need someone like you to help make it happen.

• Loves solving problems and figuring out new tools.

   

• Thrives in a startup environment—flexible, independent, and proactive.

   

• Cares deeply about mission-driven work and improving the lives of others.

   

First month:

• Build and train AI chatbots to help clients, staff, and community members.

   

• Improve our websites for usability and accessibility.

   

• Help launch ClubHub, our community and events platform.

   

• Work closely with us to make sure your work fits the mission.

   

Next 3–6 months:

• Help launch a new software company using AI, automation, and workflow improvements.

   

• Optimize our agency documentation and business processes.

   

• Take on all tech projects—think internal tools, automations, data dashboards.

   

• Mission-driven – making a difference excites you.

   

• Tech-savvy – AI development(You’ve dabbled in AI chatbots, no-code/low-code tools, or basic scripting) automation, new tools… you dive in.

   

• A problem solver & self-starter – you spot inefficiencies and fix them, fast.

   

• A clear communicator – you can explain tech to non-tech teammates.

   

• Adaptable & curious – change excites you, learning is your jam.

   

• You’ve used Telegram, Google Workspace, Jotform, OpenPhone, Canva, Dropbox Sign.

   

• You’re local to Eugene—for hybrid collaboration.

   

• Negativity or lack of initiative is your vibe.

   

• Mission-driven work feels “cheesy” to you.

   

• Start at ~20 hrs/week with potential for full-time/salary growth.
• Remote-friendly
• Pay DOE—let’s find a number that works for both of us.
• Huge opportunity to learn, grow, and make an actual impact.

   

Send us your résumé and a letter telling us why this role excites you!