We believe that open-source software, open standards and APIs are the greatest transformational tools for organizations in the modern software development era.

Our mission at Diagrid is to provide developers with APIs and tools that help them focus on their code and not on infrastructure. As online digital services need to handle more load and run on multiple clouds or on-premises environments, programming to higher level abstractions delivers consistent, secure and reliable code that is easily portable and helps organizations de-risk their projects.

Diagrid is founded by the creators of the Dapr and KEDA open-source projects, and who led the user experience, design and development of hyper-scale infrastructure cloud services, serverless platforms and open-source projects at Microsoft. Dapr has now achieved graduated status within the CNCF, joining renowned projects like Kubernetes, Prometheus, and Istio.

We are backed by top VC firms and supported with industry leading investors and advisors including Joe Beda (Kubernetes Co-Founder, former Co-Founder / CTO at Heptio) Matt Klein (Creator of Envoy, Lyft), Mark Russinovich (CTO, Microsoft Azure), William Morgan (Creator of Linkerd, CEO Buoyant), Seth Vargo (Senior Staff Engineer, Google), Adam Gross (Former CEO, Heroku), Sri Viswanath (Former CTO, Atlassian), Adam Frankl (Dev Marketing Expert, Neo4J & JFrog), and Roopak Venkatakrishnan (Head of platforms, Bolt).

About the Role:

We are looking for a Marketing Manager to join our team and take ownership of the tactical execution of our marketing initiatives. This role is an exciting opportunity to work across the full spectrum of marketing disciplines, with the ability to shape processes, drive measurable impact, and grow your career alongside our company.

The Marketing Manager will be responsible for managing day-to-day marketing operations and campaigns across social media, email, events, content, and web. You’ll report directly to the Head of Marketing, collaborate closely with sales, product, and engineering, and play a critical role in building and scaling Diagrid’s marketing function.

Your first priorities will include:

• Planning Diagrid’s upcoming conference participation

• Setting up and running webinars (acting as technical host)

• Taking over the content calendar for blogs and videos
  

Responsibilities:

• Execute the company’s social media strategy using automation tools.

• Track industry news and share relevant updates.

• Manage the content creation process (blogs, videos, graphics) to engage our developer and enterprise audiences.
  

• Keep the company website up to date using Webflow.

• Manage ongoing updates and ensure a user-friendly experience.

• Support SEO/SEM initiatives to improve visibility.
  

• Plan and manage both in-person and virtual events, from small meetups to large conferences.

• Serve as the technical host for webinars, ensuring smooth execution.
  

• Manage newsletters and outbound email campaigns in HubSpot.

• Create, optimize, and maintain email automations and sequences.
  

• Execute multi-channel demand generation campaigns (social, paid ads, email).

• Collaborate with sales on lead nurturing and conversion strategies.
  

• Track campaign performance, social engagement, and website traffic.

• Provide regular reports and insights to the Head of Marketing.
  

• Work across sales, engineering, and leadership to align marketing efforts.

• Proactively suggest and implement process improvements.

Tools You'll Work With:

• HubSpot CRM & Marketing Automation

• Google Analytics

• Webflow

• Canva (with agency support)

• YouTube

• Slack & GSuite

• Linear (task management)

Requirements:

• Bachelor’s degree in Marketing, Engineering, or Humanities (with relevant marketing experience and understanding of software engineering).

• 2+ years of experience in a marketing role, ideally with a B2B SaaS vendor.

• Demonstrated experience producing digital content (blogs, videos, eBooks, emails, social posts).

• Proficiency in social media platforms and basic design tools (Canva).

• Basic video editing experience for social media, webinars

• Familiarity with CMS and website management (ideally WebFlow)

• Experience with webinars/events coordination.

• Strong project management skills with meticulous attention to detail (i.e. no typos, broken links, or inaccurate dates).

• Ability to analyze metrics and translate them into actionable insights.

• Comfort working in a fast-paced startup environment with adaptability and initiative.

Why join us?

At Diagrid, you'll:

• Have the chance to shape the foundation of our marketing function.

• Work directly with leadership and across teams for high visibility.

• Be part of a company making a major impact in the open source and cloud-native ecosystems.

• Gain the experience and exposure needed to grow into larger roles in your marketing career.

When you apply on the next form, enter the code "DIA2025" in the box "What is it about Diagrid that makes you interested to work here?" along with your answer to that question, so that we know you read through the entire description.

• Competitive compensation

• Company equity

• Remote first & flexible work environment

• Flexible paid time off

• Comprehensive healthcare for you and your dependents

• Choice of hardware

• $1000 for home office setup

• Monthly WFH stipend

• Team events & gatherings

• Chance to collaborate with industry-leading figures 

Diagrid, Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.

Position Overview

We are looking for a Senior Product Manager with expertise in defi & staking, protocols to envisage & deliver new products & capabilities in our Earn product stack. The ideal candidate will bring a strong background in business and product strategy and have successfully launched and scaled blockchain solutions in the past. We value diverse perspectives and encourage candidates with varied experiences to apply.

In this role, you will be responsible for defining and executing the Staking + Defi product strategy, optimizing performance, and ensuring that our Rewards platform remains best-in-class.

You will work cross-functionally with foundations, customers, engineering, and go-to-market teams to deliver product innovations that drive adoption and long-term growth. Additionally, you will represent Blockdaemon at industry events and engage with the broader crypto ecosystem to strengthen our market position.

This position reports to the Director of Product and collaborates with global teams. While the role is fully remote, occasional travel (approximately twice per quarter) will be required for team offsites and industry engagements.

Your Impact

Product Strategy:

• Demonstrate thought leadership in staking innovations, ensuring our solutions deliver maximum customer value while being accessible and inclusive.

Product Vision:

• Define and communicate a clear product vision that is aligned with company objectives and market trends, ensuring it reflects diverse customer needs.

Product Delivery & Execution:

• Work closely with engineering teams to develop and launch new staking features, ensuring timely product milestones and inclusive feedback loops.

Technical Leadership:

• Provide technical guidance to cross-functional teams, ensuring high performance, scalability, and security in the staking infrastructure.

Market Analysis:

• Conduct market research and competitor analysis to identify opportunities for differentiation and innovation, considering diverse perspectives from the global crypto community.

Analytics & Iteration:

• Utilize data-driven insights to evaluate product performance and iterate on features to enhance user experience, drive adoption, and ensure accessibility.

Strategic Communication:

• Foster a collaborative and high-performing culture across engineering and business teams, ensuring open and transparent communication.

Role Requirements

• 5-10 years of product management experience, ideally in blockchain wallets, fintech, or crypto.

• Strong technical background (computer science, software engineering, or equivalent experience) with knowledge of blockchain technologies such as Ethereum, Bitcoin, and Layer 2 solutions.

• Experience with non-custodial wallets, key management, and DeFi integrations.

• Proven track record of working effectively with engineering teams to deliver high-quality products.

• Excellent communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders, ensuring inclusivity in discussions.

• Passion for blockchain technology and the decentralized ecosystem.

• Previous experience with full ownership of product lifecycles from conception to launch.

Nice-to-Have Skills

• Experience with Defi.

• Experience with staking mechanisms across different blockchains (Ethereum, Solana, etc.).

• Understanding of liquid staking protocols and their implications in the broader ecosystem.

• Knowledge of validator operations, slashing risks, and staking economics.

• Familiarity with institutional staking solutions and custody providers.

• Experience optimizing staking reward structures and delegation strategies.

• Understanding of regulatory implications of staking (e.g., SEC guidance, MiCA compliance).

About Us:

We Power the Blockchain economy.

Blockdaemon powers the blockchain economy with its suite of industry-leading
infrastructure solutions. We are a globally established, ISO-27001 certified partner with extensive protocol coverage, offering technical depth, industry-leading SLAs, 70+ global points of presence through 10+ cloud and bare metal providers, and 24/7 support for an unmatched institutional-grade experience. We provide integrated business solutions to exchanges, custodians, crypto platforms, financial institutions, and developers using our end-to-end suite of blockchain tools, including dedicated nodes, APIs, staking, liquid staking, MPC tech, and more. Blockdaemon provides its customers with the confidence to quickly and easily scale without compromising security or compliance.

We are a globally distributed team.

Blockdaemon is an Equal Opportunity Employer.

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX, and other top-tier investors.

We are seeking an API Product Manager to architect and maintain the expansion of our API offerings. You will design, implement, and optimize ways for our clients to experience our product offerings through our API.  As Product Manager for API, you'll be responsible for defining the strategy, roadmap, and execution of our developer-facing products that power our clients' cross-border payment operations. You'll work at the intersection of complex financial infrastructure and developer experience, ensuring our APIs are both powerful and intuitive.

Key Responsibilities

• Lead API Product Evolution: Drive the expansion of our API as a product, packaging our offerings into a world-class SDK and developer experience
• Strategic Planning: Define and execute the API product strategy aligned with OpenFX's mission to modernize cross-border payments
• Roadmap Development: Create comprehensive API roadmaps that balance client needs, technical capabilities, and business objectives
• Growth & Adoption: Identify opportunities to enhance developer experience and accelerate API adoption across target markets
• Client Discovery: Conduct deep discovery sessions with institutional clients including remittance companies, neo brokers, and payment service providers to understand integration challenges and requirements
• Cross-functional Collaboration: Partner with engineering, compliance, and business teams to deliver API solutions that meet our business goals. 
• Developer Experience: Champion improvements to documentation, testing environments, onboarding flows, and SDK development
• Performance Analytics: Define success metrics and KPIs for API adoption, performance, and client satisfaction

• Product Management Experience: 5+ years of product management experience, with at least 2 years focused on API or developer-facing products
• Proven Success: Track record of launching successful API products that achieved adoption and revenue goals
• Institutional Client Experience: Experience working with institutional clients and understanding their complex integration requirements
• Financial Services Background: Experience in trading, fintech, payments, or financial services, preferably with cross-border payments or FX
• Technical Expertise: Strong understanding of API design principles, RESTful services, and modern integration patterns
• Communication Skills: Ability to translate complex technical concepts for various stakeholders, from developers to C-suite executives

• Experience with payment rails, regulatory compliance, and multi-currency operations
• Background in software engineering or technical architecture
• Previous experience at high-growth fintech or payments companies
• Knowledge of emerging payment technologies and distributed ledger systems
• Experience with API monetization strategies and developer ecosystem growth

• Competitive salary and opportunity for industry impact.
• Shape API-driven adoption and systems at a fast-growing company.
• Professional development within world-class fintech.
• Commitment to inclusion—diverse perspectives valued.
  
  

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

• Join a team of A-players, close 7 figure deals and help shape our GTM strategy as we scale
• Capitalize on a massive market opportunity. We are solving a real pain in a $200B+ space.
• Back yourself and reap the rewards. Our top performers enjoy an exceptionally generous compensation plan[MH1] 
• Opportunity to step into sales leadership role
• Huge equity upside. Be an early part of something big
• Opportunity to be part of a disruptive high growth success story at the cutting edge of the cybersecurity AI evolution.
• Mission-oriented culture and passion for protecting customers.
• Uniquely positioned to solve highly relevant and complex risks and challenges associated with insider risk.
• Best in class benefits.

• Own the full sales cycle from discovery to close for enterprise accounts
• Close new business while upselling existing customers
• Collaborate with marketing, solution engineers and product to build winning deals
• Work in a modern tech-enabled sales environment
• Represent DTEX at events, in virtual demos, and on customer calls
• Understand, develop, and grow a Country/Region/Territory whereby monthly, quarterly and annual sales targets are achieved and exceeded.
• Understand and convey key Business issues facing Distributors, resellers, and customers.
• Develop sales plan to provide market overview and sales/marketing strategy for achieving sales target (Quota).
• Recruit and manage the channel partners including Distributors/Re-Sellers/Systems Integrators.
• Understand, where appropriate, opportunities for localization of our products and services.
• Maintain activity levels to achieve sales target (Quota) and build appropriate pipelines to achieve quarterly sales targets for the following two quarters.
• May require up to 40%B travel with designated region: local, out-of-town, overnight travel within the domestic US.

• 10+ years of quota smashing SaaS sales experience within cybersecurity
• Track record of $1M+ annual quota achievement and 6-figure ACV’s
• Comfortable in a mature startup: you move fast, take ownership, and thrive in ambiguity
• Excellent at discovery, storytelling and objection handling
• Executive-level communicator: you can sell to CISO’s, CTO’s and procurement teams alike
• Excellent knowledge of multiple platforms in correlation with networking/security, competitors and market landscape
• Strong communication (written and verbal) and presentation skills, both internally and externally.
• Bachelor’s degree in business, marketing or related discipline preferred.

• Fully remote company; flexible time off
• Comprehensive health, vision, and dental coverage
• Company computer hardware of your choice with work from home setup reimbursement (inc. Monthly Internet & Phone Reimbursement)
• Wellness perks including access to mental healthcare services, gym discounts and personal care concierge
• Virtual events, happy hours, trivia, and fun
• Opportunities to learn and grow

The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.

The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

We are looking for a dynamic and results-driven Customer Success Associate to join our team at Dotdigital! As a Customer Success Associate, you will be responsible for developing and executing strategies to drive revenue growth and ensure customer success for our clients.This role has responsibility for customer retention, success, and growth, while strengthening the overall relationship with existing customers. The Customer Success Associate will deliver against financial targets, focusing on expansion within existing accounts of an established client base as well as assisting in the acquisition of new accounts through their customer’s advocacy. 

We are looking for applicants with a SaaS background and 2-5 years’ experience, with a consultative approach, listening and understanding where Dotdigital can help their business, coupled with negotiating skills. You will be answering both platform and strategic queries and handling objections. A background in email marketing, e-commerce, SMS and MMS, or digital marketing is preferential.

• Must have a minimum of 2-3 years managing a client portfolio
• Proven experience in account management, or relevant experience within the tech sector (email marketing or e-commerce is desirable)
• Experience managing accounts throughout the full life cycle
• Able to multitask, prioritize, and manage time efficiently
• Proven record of delivering positive net revenue
• Goal-oriented, organized, and efficient
• Encouraging to team and staff; able to mentor and lead
• Experience in understanding customer needs and providing solutions accordingly for growth
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Skilled in problem-solving and negotiation to maximize growth and minimize churn
• Strong written/verbal communication skills.
• Ability to present in masterclass-type events both in person and virtual to customers
• Leverage social media to strengthen customer relationships and grow our brand presence.

As a Customer Success Manager, you will:

• Manage the sales cycle across a portfolio of clients, with an active sales pipeline.
• You’ll be targeted on renewal, retention, and key customer objectives with a focus on advocacy.
• Create, identify, and qualify selling opportunities by maintaining regular contact with your clients.
• Grow the accounts in your client portfolio through cross-and-up-selling.
• Retain your customers by ensuring strong feature and channel adoption.
• Provide the highest levels of customer service.
• Deliver against your sales targets and pipeline commitments.
• Collaborate with other teams including Support, Product Development, Professional Services, Sales and Partnerships.
• Maintain accurate and up to date records in our CRM system.
• Maintain a high degree of account management and control.
• Continually develop your industry knowledge and demonstrate commercial understanding.
• Develop strategic growth plans for key accounts in your portfolio.

• 15 min Screening Call with Team Talent
• 45 min Interview with the Customer Success Team Manager
• 30 min Interview with the Director of Customer Success & Professional Services
• 1 hour Interview with a task
• 30 min Interview with the GM - North America

• Parental leave
• Medical benefits
• Paid sick leave
• Dotdigital day
• Share reward
• Wellbeing reward
• Wellbeing Days
• Loyalty reward

As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.

No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language across various countries. We specialize in multiple industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our commitment to a meticulous recruitment process ensures we connect the best candidates with the right employers tailored to their skills and backgrounds. We are currently seeking a dedicated Dutch Speaking Customer Service representative for the healthcare industry. This exciting role offers the opportunity to contribute to a vital industry while assisting Dutch-speaking clients. The ideal candidate will excel in a fast-paced environment and have a passion for helping others. If you are looking to leverage your language skills in a dynamic setting while making a real impact on people's lives through healthcare support, then this position is perfect for you. As a part of Patrique Mercier Recruitment, you will be joining a team that values dedication, professionalism, and support for individuals aspiring to find their dream job abroad.

• Provide exceptional customer service support to Dutch-speaking clients in the healthcare sector.
• Address and resolve customer inquiries and issues efficiently and professionally.
• Assist clients in navigating healthcare services and products effectively.
• Collaborate with healthcare professionals to ensure accurate information delivery.
• Document all interactions with clients in our database for future reference and quality control.
• Maintain a thorough understanding of healthcare policies and procedures relevant to our services.
• Participate in training and ongoing education to enhance service delivery and product knowledge.

Requirements

• Fluent in Dutch and proficient in English, both written and spoken.
• Previous experience in customer service, ideally within the healthcare industry.
• Strong communication and interpersonal skills to interact with clients effectively.
• Ability to handle inquiries and complaints with empathy and professionalism.
• Excellent problem-solving skills and attention to detail.
• Familiarity with customer service software and tools is an advantage.
• Willingness to work flexible hours, including potential shifts or weekends.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight, transfer and the first 2 weeks hotel accommodation )
• Free Greek Lessons, Engagement Activities

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.

Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad. Patrique Mercier Recruitment is a project owned by The House of Mercier

THE OPPORTUNITY

Unknown Worlds is seeking a talented UI Artist to work on our next game in the Subnautica franchise. Our ideal candidate will be self motivated, with a passion for game creation, user interface development and motion graphics. They will have experience collaborating closely with art and design to create, build, and polish accessible and intuitive player facing interfaces.

This is a full time remote position on a globally distributed team.

RESPONSIBILITIES

• Collaborate with the Art and Design leadership on UI ideation, wireframes and UI prototyping.
• Create UI art assets and components based on mockups and wireframes.
• Implement UI art assets directly inside UMG, including UI animation.
• Iterate on UI elements based on targeted reviews and playtest feedback.
• Provide feedback, suggestions and iterate on UX together with the Design team.
• Work with Engineering and Art to create effective UI tools and workflows.
• Collaborate with Engineering where required to integrate complex UI interactions.
• Collaborate with Engineering on the implementation of UI art in the game on all platforms.

QUALIFICATIONS

• 4+ years experience as a UI artist with minimum one shipped title.
• Hands on UMG experience in Unreal Engine.
• Deep understanding of UI design, game usability, interaction design, visual design and UI/UX best practices in modern video games.
• Proficient in 2D graphics software like Illustrator, Photoshop.
• Exceptional graphic design and illustration skills with proficiency in 2D graphics software like Illustrator, Photoshop, etc.
• Strong understanding of art fundamentals and color theory, along with a high level of aesthetic judgment.
• Extensive knowledge of UI paradigms across various game genres and platforms.
• Self-starting, organized, collaborative, highly motivated and comfortable working in a remote environment.
• Strong written, visual and verbal communication skills.

PREFERENCES

• Experience creating and optimizing UI art for multiple platforms.
• Experience with UI/UX design, and UI/UX tools like Figma or similar.
• Experience developing under early access release model.
• Experience in creating 3D assets for real-time or pre-rendered UI elements.

Reasonable Accommodation

KRAFTON Americas is committed to the full inclusion of all qualified individuals. As part of this commitment, the Company will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to apply for an open position, perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the HR Talent team at KRAFTON Americas, to begin the interactive process.

EEOC statement

KRAFTON Americas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.

Due to recent scams, our recruiters will only reach out to you via @sds.com, @krafton.com, @unknownworlds.com or @pubg.com. If you received an email and are unsure you can always email recruiting_ka@krafton.com. 

We make games that are accessible and engaging for players all over the world.  We believe in hiring and supporting the most talented and creative people of diverse backgrounds.  That support includes annual professional development and home office stipends, as well as paid time off for volunteer/non-profit work.  Join us and be a part of our growing and innovative studio. 

Unknown Worlds Entertainment, Inc. is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Social: Twitter | Facebook | Instragram | YouTube

About the Role

We are looking for a Customer Onboarding & Success Manager to be the first members of our LATAM team. This hybrid role combines Onboarding, Customer Success, and Customer Support responsibilities.

You will independently manage onboarding projects, ensure customers realize value quickly, and maintain ongoing relationships that drive retention and growth. You’ll also provide light-touch support, troubleshooting, and guidance to ensure a seamless customer experience across the lifecycle.

This is a role for someone who thrives on building trust, solving problems, and juggling multiple priorities in a fast-paced SaaS environment.

• Act as the first post-sales point of contact for new customers

• Develop a deep understanding of client objectives and translate them into success plans

• Deliver world-class onboarding experiences through training, setup guidance, and milestone achievement

• Ensure clients achieve ROI quickly by managing their implementation and meeting agreed launch dates

• Partner with Sales and Account Management to ensure smooth handoffs
  

• Manage a portfolio of clients, ensuring they continuously see measurable impact from our solution

• Build and maintain long-term relationships, delivering a best-in-class customer experience

• Run business reviews when required, advising clients on strategy, optimization opportunities, and ROI

• Proactively identify churn risks, mitigate them, and uncover upsell opportunities

• Collaborate with Product, Marketing, and Engineering to bring customer insights into the business

• Drive advocacy by encouraging testimonials, case studies, and event participation
  

• Serve as the first point of contact for customer queries via chat, email, and occasional calls

• Troubleshoot and resolve client issues quickly to minimize disruption

• Write clear and helpful documentation so customers can self-serve when possible

• Collaborate with Support and Engineering to resolve bugs and technical issues efficiently

• 5+ years of experience in Customer Success or Onboarding ideally within a SaaS environment

• 3+ years of experience working with customers in the US market, ideally with SMB and Mid-market customers

• 3+ years experience working with a non-LATAM headquartered company, in a role which required you to onboard and work remotely, ideally as one of the first employees for the company in the LATAM market

• Proven ability to manage a portfolio of accounts and deliver measurable results (e.g., retention, expansion, onboarding success).

• Excellent written and spoken English - C1

• Ability to manage multiple projects confidently and independently

• Confidence in discussing ROI and business impact with customers

• Empathy and relationship-building skills to deeply understand customer needs

• Organisational skills and attention to detail

• Technical curiosity — familiarity with ecommerce platforms (Shopify preferred), ESPs (Klaviyo), or basic web technologies (HTML, CSS, APIs) is a plus, but willingness to learn is essential

• Analytical mindset and problem-solving ability
  

DevSavant is an inclusive company that values equity and fosters a supportive work environment. We prioritize employee well-being and carefully review every application with fairness and attention. Join a team where your talent is recognized and everyone has a seat at the table.

About us:

At Remote Talent LATAM, we connect top Latin American talent with leading U.S. marketing agencies. We guide businesses and candidates through every step of the hiring process, ensuring the perfect match in skills, culture, and goals. While we’re not direct employers, we act as a trusted partner, bridging the gap between exceptional talent and growing opportunities

Our Client:

Our client is a full-service digital marketing agency that helps businesses grow through branding, digital marketing, and technology solutions. Their services include SEO, PPC, social media marketing, email campaigns, LinkedIn prospecting, and eCommerce marketing. They also offer website development on WordPress and Shopify, graphic design, and reputation management. Additionally, Our client specializes in marketing automation, Salesforce and Pardot implementation, and technology consulting.

What you will do: 

We’re looking for a data-driven, creative Email Marketing Specialist to join our client's team. This role is perfect for someone who excels at writing compelling email copy, working with different ESP email builders, and getting the best performance out of each email list. You will play a key role in building and executing nurture sequences: from single-touch emails to complex branched automations. You should be equally comfortable with marketing strategy, technical implementation, and analytics.

Responsibilities:

Email Marketing Management

• Develop and manage multi-step automated email sequences, including branched logic and behavioral triggers.
• Execute A/B tests on subject lines, content, CTAs, and send times to drive continuous improvement.
• Leverage segmentation, personalization, and dynamic content to increase engagement and relevance.

Performance Optimization

• Monitor and optimize key performance metrics, including open rate, click-through rate (CTR), conversion rate, and unsubscribe rate.
• Maintain clean and accurate email lists, ensuring deliverability best practices are consistently applied.

Content Creation & Quality Assurance

• Write persuasive, on-brand copy for both B2B and B2C campaigns.
• Ensure compliance with email marketing regulations and best practices; proactively fix or flag potential issues.
• Build and QA responsive emails that render correctly across all major devices and clients.

Reporting & Analysis

• Prepare and present detailed performance reports with actionable insights.
• Stay up to date with industry trends, tools, and best practices to enhance campaign effectiveness.

Requirements

• 3–6 years of hands-on experience in email marketing, including marketing automation (nurture, onboarding, win-back, etc.) and campaign management in a variety of ESPs and CRMs (e.g., HubSpot, Salesforce, Marketing Cloud, Klaviyo, etc.)
• Strong copywriting and editing skills with a focus on engagement and clarity
• Advanced knowledge of email deliverability best practices
• Analytical mindset with comfort using dashboards and KPIs to drive strategy
• Familiarity with email compliance (CAN-SPAM, GDPR, etc.)
• Working knowledge of HTML and responsive email design best practices
• A/B testing experience with a focus on improving open rates, click-through rates, and conversions
• Ability to work independently, meet deadlines, and manage multiple brands at once
• Upper-intermediate English proficiency.
  
  Preferred Qualifications (Nice-to-Have)
  
• B2B and/or SaaS experience
• Salesforce Marketing Cloud or MCAE certification
• Ability to build dashboards to track channel performance (e.g., Looker Studio)
• Basic WordPress knowledge
• Marketing agency experience

Benefits

• Full-Time Position M-F from 9:00am to 5:00pm Eastern Time
• Location: 100% remote for candidates based in LATAM.
• Contract: Independent Contractor
• PTO: 10 Days Yearly
  

This position is open to candidates who are both based and residing in Latin American (LATAM) countries, such as Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Uruguay, and Venezuela.

Applicants based outside LATAM, including those in the United States or other regions, will not be considered. Resumes must be submitted in English, and applications that do not meet these criteria will be automatically rejected.

Remote Talent LatAm connects skilled marketing professionals from Latin America with top U.S. marketing agencies. We specialize in building elite remote teams, providing exceptional talent that drives sustainable growth for agencies.

Our mission is to empower LatAm professionals by unlocking remote job opportunities that match their expertise and career aspirations. With a streamlined hiring process and a focus on cultural alignment, we ensure our candidates thrive in remote work environments while delivering outstanding results for their employers.

Join a network that values your talent, supports your career growth, and connects you with agencies seeking the best in marketing expertise. Remote Talent LatAm is your gateway to impactful remote marketing roles in the U.S.

Start your journey with us today!

This is not your typical marketing role.

It's not a job. It's a mission. If you're looking for balance, perks, or “culture,” this is the wrong tab. Close it now.

But if you're the type who thrives on pressure… who gets bored when things are too easy… who's been waiting for the right rocketship to pour your brain, heart, and soul into — keep reading.

Because we're building something audacious — and we need a killer to help fuel the fire.

The Mission

We're CitizenShipper, a US-based, remote-first, two-sided marketplace reinventing how people transport pets, motorcycles, and other hard-to-ship items. Think of us as the Airbnb for pet transportation, a marketplace that connects desperate demand (pet owners who'd do anything for their animals) with a national network of trusted transporters.

It's emotional. It's logistically complex. It's a market nobody else figured out how to solve at scale.

And now, we're profitable, growing fast, and just getting started. We're still lean — no layers of middle management, no politics, no dead weight. Every hire is a strategic nuke. Including this one.

The Role

We're looking for a Growth Marketer with founder energy. Someone who doesn't ask for permission. Someone who builds, experiments, tests, and scales. Someone who sees CAC:LTV ratios in their dreams. Someone who can make a dent in the damn universe with a laptop and a vision.

This isn't a “run our social media” job. This is:

• Run experiments that move the needle 10x.
  
• Tear down and rebuild funnels from scratch.
  
• Own every growth lever from paid to product to virality.
  
• Build dashboards. Kill bad ideas fast. Triple down on the ones that work.
  
• Obsess over KPIs, but always, always follow your gut.
  
• Make yourself obsolete by hiring your team.
  
• Compete like hell. Win like hell. Then do it again.
  
  

High autonomy. Zero micromanagement. Full visibility. Direct access to the CEO. You'll ship fast, break things faster, and have more influence than you've ever had in a “marketing job.”

Who You Are

This is for the 1% of marketers who:

• Are founder-minded — you think in outcomes, not tasks.
  
• Have done this before — whether at a rocketship startup, your own company, or a wild side project that blew up.
  
• Love paid media, funnels, and conversion like others love video games.
  
• Can write copy, ship landing pages, launch campaigns, and actually interpret the data yourself.
  
• Have a bias toward action and zero fear of failure. You're either shipping or learning.
  
• Want ownership and upside — and are willing to bleed for it.
  
• Are ready to work 60–80 hour weeks because you choose to, not because someone asks you to.
  
  

You're not a marketer. You're a weapon.

Compensation

We pay top-of-market for top-of-market. Base + performance upside. No limits for the right person. If you need a salary band, this job probably isn't for you.

The Dare

If this JD makes your heart beat faster, if you've been waiting for someone to build a company like this, and give you the keys to drive, then you already know what to do.

Send us something that proves you're the one. A Loom, a teardown, a memo, a thread, a resume if you must.

But whatever you do, don't play it safe. We're not here for safe.

We're here to build something insane. You in?