Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. 

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 
 

We are seeking a dynamic and experienced Digital Product Manager to lead grow the roadmap for subscription software purchasing , with a focus on global leaders such as Adobe, Microsoft, and other SaaS providers. The role will entail driving discovery, aligning stakeholders, and measures success on Softchoice.com’s self serve experience (My Softchoice).

This role will own the digital buying experience, ensuring customers have a seamless journey from discovery to purchase, while driving adoption and satisfaction and revenue attainment via the digital channel.

The ideal candidate brings a strong digital commerce background, understands the evolving landscape of subscription-based software, and has the technical and strategic skills to bridge product, IT, vendor relationships, and customer engagement.

What You'll Do:

Marketplace Strategy & Growth

Lead and optimize the end-to-end subscription buying experience across the digital marketplace.
Drive adoption, retention, and revenue growth by analyzing customer buying behaviors, monitoring NPS, and improving overall customer sentiment.
Continuously assess the evolving SaaS vendor landscape to ensure marketplace relevance and competitiveness.

Vendor & Partner Management

Partner closely with vendor specialists (e.g., Adobe, Microsoft) to expand offerings and co-develop go-to-market strategies.
Stay ahead of subscription program changes, licensing models, and evolving vendor requirements to align with Softchoice’s marketplace.
Represent Softchoice in vendor partnership discussions to ensure best-in-class digital integration and customer value.

Customer Engagement & Support

Serve as a customer-facing leader, responding to demo requests, resolving subscription-related issues, and ensuring marketplace usability.
Work closely with account teams to resolve escalations, address customer concerns, and ensure satisfaction with digital software purchases.
Own NPS for the marketplace and proactively act on customer feedback.

Technical & Data Integration

Collaborate with IT to manage and continuously improve data synchronization between vendor platforms and the Softchoice digital experience.
Ensure subscription ordering, provisioning, and renewal flows are accurate, scalable, and integrated with SAP and related systems.
Partner with engineering and IT to resolve integration issues and deliver a consistent, reliable buying experience.

AppDirect Expertise (Preferred)

Experience with AppDirect is a major plus, including marketplace management, catalog setup, subscription lifecycle automation, and customer self-service enablement.
Ability to leverage AppDirect tools to optimize marketplace operations, reporting, and vendor integrations.

Cross-Functional Collaboration

Collaborate tightly with IT, Operations, Sales, and Vendor Management to maintain marketplace health and alignment.
Partner with Marketing and Sales Enablement to promote the marketplace, build customer awareness, and ensure adoption goals are met.

What You'll Need:

• 5- 8 years of experience in digital commerce, SaaS marketplaces, or subscription management.
• Strong knowledge of software buying behaviors, SaaS licensing, and digital transformation initiatives.
• Proven experience in digital product management — defining requirements, writing user stories, and delivering roadmap initiatives.
• Solid understanding of UX/UI design principles and their impact on customer journeys.
• Hands-on experience with technical integrations, particularly SAP and digital commerce platforms.
• Familiarity with AppDirect or similar subscription commerce platforms is highly preferred.)
• Exceptional problem-solving skills and ability to resolve data sync and system integration issues.
• Strong communication and presentation skills with experience in customer-facing interactions.
• Collaborative mindset with the ability to work across IT, vendor partners, and business teams.

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.  

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 6894
EoE/Vet/Disability  
#LI-KM1

📍 Remote | 💼 Part-Time/Full-Time | 💲 Competitive Pay + Performance Bonuses

United Field Services is a fast-growing company in the property preservation and residential maintenance industry. We’re expanding our digital marketing team and looking for a highly skilled Google, Facebook, and YouTube Ads Specialist to manage, optimize, and scale our online advertising campaigns.

As our Ads Specialist, you’ll be responsible for creating and managing high-performing campaigns across Google Ads, Facebook/Instagram Ads, and YouTube Ads. You’ll work closely with our sales and marketing teams to generate qualified leads, drive conversions, and maximize ROI.

• Develop and execute advertising strategies across Google Ads (Search, Display, YouTube), Facebook/Instagram Ads, and YouTube Ads.
• Plan and manage YouTube ad campaigns, including video targeting, audience segmentation, and video ad optimization.
• Conduct keyword research, audience targeting, and competitor analysis.
• Write engaging ad copy and collaborate with designers/editors on creatives and video assets.
• Manage budgets, bids, and daily campaign performance.
• Track, analyze, and report on key performance metrics (CTR, CPC, CPA, ROAS, view rate, etc.).
• Continuously test and optimize ads for better performance.
• Stay updated with platform changes, trends, and best practices.

• Proven experience managing Google Ads, Facebook/Instagram Ads, and YouTube Ads campaigns.
• Strong understanding of digital marketing funnels and conversion tracking.
• Proficiency with Google Analytics, Tag Manager, Facebook Business Manager, and YouTube Ads Manager.
• Excellent analytical skills and ability to interpret data into actionable insights.
• Creative mindset for writing compelling ad copy and optimizing video/visual creatives.
• Strong communication and organizational skills.

• Google Ads & Meta Blueprint Certifications.
• Experience running YouTube video campaigns (TrueView, In-Stream, Shorts ads, etc.).
• Experience with A/B testing tools and retargeting strategies.
• Familiarity with property services, real estate, or B2B lead generation campaigns.

• Flexible remote work schedule.
• Competitive pay with performance-based bonuses.
• Opportunity to scale ad budgets and showcase real results.
• Growth potential within a fast-expanding company.

Requirements

• Proven experience managing Google Ads, Facebook/Instagram Ads, and YouTube Ads campaigns.
• Strong understanding of digital marketing funnels and conversion tracking.
• Proficiency with Google Analytics, Tag Manager, Facebook Business Manager, and YouTube Ads Manager.
• Excellent analytical skills and ability to interpret data into actionable insights.
• Creative mindset for writing compelling ad copy and optimizing video/visual creatives.
• Strong communication and organizational skills.

• Google Ads & Meta Blueprint Certifications.
• Experience running YouTube video campaigns (TrueView, In-Stream, Shorts ads, etc.).
• Experience with A/B testing tools and retargeting strategies.
• Familiarity with property services, real estate, or B2B lead generation campaigns.

Benefits

• Flexible remote work schedule.
• Competitive pay with performance-based bonuses.
• Opportunity to scale ad budgets and showcase real results.
• Growth potential within a fast-expanding company.

United Field Services is an industry leading field services company specializing in residential maintenance, REO property preservation, renovation / rehab, and appraisal. The company’s cutting edge technology solutions make it an interesting and challenging place to work in a new and fun industry.

United Field Services was founded in 2010. Since then it has serviced and maintained over 50,000 properties throughout the United States.

Our client is seeking a dedicated and customer-centric problem solver to join their team as a Customer Success / Support Specialist. This role is crucial in fostering strong relationships with users, providing timely and effective support, and contributing to a robust knowledge base that empowers customers to thrive. You will be the primary point of contact for user inquiries, guiding them through challenges and ensuring their success with the product.

• Respond to customer inquiries with clarity, empathy, and a strong focus on problem resolution.
• Troubleshoot issues efficiently and escalating complex problems to the appropriate internal teams when necessary.
• Develop, maintain, and continually expand a comprehensive knowledge base, including FAQs, user guides, and best practice documentation.
• Actively collect and synthesize customer feedback, relaying insights to the product and development teams to drive continuous improvement.

Requirements

• Proven experience in a customer success, customer support, or help desk role.
• Excellent written and verbal communication skills.
• Demonstrated problem-solving abilities and a methodical approach to troubleshooting.
• High level of empathy and a genuine desire to help customers succeed.
• Ability to work independently and as part of a collaborative team.
• Proficiency with customer relationship management (CRM) software and support ticketing systems.

VirtuHire

At VirtuHire, we specialize in connecting businesses with South Africa's top-tier remote talent. By offering no-recruitment-fee hiring solutions and acting as the Employer of Record (EOR), we handle everything from sourcing and onboarding to payroll and admin management. Our mission is to empower companies to scale efficiently, save up to 68% on operational costs, and access a highly skilled, diverse workforce tailored to their needs.

Whether you're a business looking for cost-effective, qualified talent or an applicant seeking exciting remote opportunities, VirtuHire ensures a seamless and professional experience at every step. Join us and discover the difference of working with the top 1%.

Skedda is a leading global booking management platform dedicated to streamlining venue and space reservations and scheduling. We serve over 7,000 customers and nearly two million users across the world. Today, the product includes functionality such as floor plan visualizations, venue booking, pricing and payments capabilities, and utilization reports and analytics. Skedda has won awards from G2, Capterra, and SoftwareAdvice.

AllBooked by Skedda is our business unit focused on businesses monetizing their venues. Our customers include athletic facilities, studios, creative spaces, event venues, community centers, and coworking spaces. We’re experiencing significant growth in our AllBooked segment, making it an exciting time to join the AllBooked team.

Role overview

This role will serve as Product Owner in our AllBooked by Skedda business. Working closely with a team of six developers and a designer, this role will be a central part of planning and building new product features. If you love building great software products, early-stage startup environments, wearing multiple hats, learning new skills, and getting things done fast, this could be the perfect role for you.

This is a fully remote role, based in Europe.

Day to day responsibilities

• Serve as Product Owner for new AllBooked product features, including gathering requirements, weighing functional and technical tradeoffs, scoping and developing requirements documents, and working closely with our engineers to build new features
• Deeply understand customer needs and pains, via a combination of interviews and surveys
• Complete data analysis of our customer base to inform prioritization and product scoping decisions
• Communicate product decisions, status, and launches in a way that generates buy-in internally

About you

• You’re a strong verbal and written communicator
• You’re a systems thinker who can help bring clarity to complex ideas
• You keep customer needs top of mind during your design and decision making process
• You can balance a pragmatic problem solving approach with a strong attention to detail
• You welcome feedback to improve your skills and work
• You take initiative and work with a healthy sense of urgency
• You’re able to balance quantitative analysis, qualitative evidence, and strategic considerations in making decisions
• You’re scrappy and find a way to just get the job done
• You’re curious and love learning new things

Skills & Experience

• You’ve worked in an early stage tech startup environment (<30 employees)
• You have at least 3 years of experience in software product management
• You’re comfortable digging in with engineers on technical topics
• You have experience working in an agile development process

Benefits

• Competitive salary, benefits package, and paid time off
• Creative and collaborative work environment
• Direct exposure to the leadership team across departments
• Be empowered to leave a significant mark on the product and the customers

About us

We’re an international team from 14+ countries with a growing presence in Boston. We place a lot of value on collaborating asynchronously across time zones but also understand the benefits of working together in person. Our team has doubled in size in the last year and continues to grow quickly. 

At Skedda, we take feedback from customers seriously and constantly iterate to improve our product. We’re a self-driven, curious, down-to-earth group of people who know how to balance moving quickly while maintaining a high bar for quality. Every team member at Skedda embodies our six core virtues: 

1. We are a community
2. Quality is at our core
3. Take ownership
4. Create momentum every day
5. Tackle hard problems
6. Be curious

We’re growing fast with a lot of new opportunities ahead! To learn more about Skedda, please visit https://www.skedda.com/blog/skedda-mission-vision-virtues. 

Our Client is a cutting-edge digital marketing agency specializing in performance-driven advertising. They partner with eCommerce brands to create engaging and impactful ad campaigns that deliver exceptional results. Their team is fully remote and globally diverse, united by a shared passion for creativity and innovation.

If you’re passionate about client success, digital strategy, and building lasting relationships, Our Client offers a collaborative and fast-paced environment where your impact is felt every day.

As a Client Success Manager, you will serve as the primary point of contact for your assigned clients, ensuring their needs are met through ongoing communication and strategic support. 

You will lead weekly client check-ins, provide campaign updates, and work with internal media buyers and designers to deliver high-quality marketing outcomes. 

You’ll also identify upsell opportunities and maintain a proactive approach to client retention and satisfaction.

Key Requirements:

• Manage client relationships through weekly virtual meetings and ongoing communication via slack.

• Provide high-touch support, campaign updates, and actionable insights to help clients achieve their marketing goals.

• Foster client relationships, ensuring all clients are satisfied, comfortable and educated on any topic we are working on.

• Identify upsell opportunities and introduce new offerings that align with client needs and business objectives.

• Serve as the liaison between clients and internal teams (media buyers and designers) to manage requests and ensure deliverables are executed effectively.

• Use ClickUp to log and track detailed deliverables from intake through to completion.

• Maintain clear and timely documentation of performance metrics, deliverables, and meeting outcomes.

• Monitor campaign performance using tools like Google Ads, Google Analytics, and general reporting/dashboard platforms, ensuring campaigns meet or exceed expectations.

• Partner with internal teams to delegate tasks for optimizations, creative updates, or strategy shifts based on performance.

• Ensure clients receive timely and insightful reports, with data interpreted in a way that supports decision-making.

• Collaborate with leadership and sales to communicate evolving client needs, introduce new services, and support renewals.

• Proactively identify and resolve issues that impact client satisfaction, providing follow-up and closure in a timely and professional manner.

• Support a high standard of service that drives retention and long-term client success.

Your Perfect if you have:

• Exceptional English, relationship-building and communication skills, both verbal and written.

• Expensive experience in running Google Ads or reporting in detail on Google Ads

• Ability to collaborate cross-functionally with media buyers and designers to meet client objectives.

• Strategic, detail-oriented mindset with strong time management skills.

• Extroverted, thrives on calls and communicating with clients.

• Confident leading client calls via video with a polished and professional presence.

• Customer-first approach to solving problems and driving success.

• Proficiency with project management tools (ClickUp), Google Suite, and reporting dashboards.

• Crisis management and aversion skills.

• Great negotiating and people management skills.

• Bachelor’s degree in Marketing, Communications, Social Sciences, Business, or a related field.

• 2–3 years of experience in account management, client services, or a similar role in a digital marketing environment.

• Proven track record of managing client relationships, marketing campaigns, and delivering results.

• Experience with project management software, CRM platforms, and video conferencing tools.

• Experience in a fast-paced, high-growth digital agency or marketing organization is a plus.

• Ability to simplify technical or data-heavy topics into actionable insights for clients.

• Strong understanding of digital marketing strategy, campaign lifecycle, and KPIs. (is a big benefit but not a requirement)

 You’ll Excel in this role if you:

• Thrive in a client-facing environment and enjoy building long-term relationships.

• Get energized from talking to people and building meaningful connections.

• Are highly organized, detail-oriented, and comfortable managing competing priorities.

• Have a strategic mindset and love translating data into clear next steps.

• Enjoy collaborating across departments to bring creative marketing ideas to life.

• Are passionate about helping clients grow through smart, data-informed marketing.

At Shakepay, we’re on a mission to usher in the Bitcoin golden age. We’re reimagining financial services to give every Canadian their fair shake.

Our culture is built around doing work that matters, winning as a team, and celebrating success. If you're the kind of person who values growth, shipping fast, and sharing your ideas openly with a group of like-minded people, come and build with us!

About Shakepay

Since 2015, we’ve been building the Shakepay app to make buying and earning bitcoin fast, easy, and secure. In 2022, we launched the Shakepay Card, allowing shakers to earn bitcoin rewards when they shop. Today, more than one million Canadians use Shakepay to grow their bitcoin savings and take control of their financial future. 

We’re regulated across all Canadian provinces and territories, and backed by renowned venture capitalists with a funding of $44M. We have a passionate, loyal, and growing community, and we’re looking for people who want to help us build something truly special.

As Head of Design, you will define and drive the long-term design strategy that shapes how millions of Canadians interact with Shakepay. You’ll lead a high-performing design team, strengthen Shakepay’s design culture, and ensure our products set the standard for clarity, trust, and delight in financial services. This is a senior leadership role where you’ll influence company strategy, champion design excellence, and guide your team to consistently deliver experiences that build confidence and drive engagement.

• Define Shakepay’s design vision and strategy: Establish a long-term roadmap for product design, ensuring it aligns with business goals and customer needs.
• Elevate design as a strategic function: Partner with Product, Engineering, Marketing, and Executive leadership to shape product direction.
• Cultivate a high-performing design team: Strengthen design culture by fostering creativity, collaboration, and a relentless pursuit of excellence - helping push boundaries and deliver consistently delightful experiences.
• Champion customer-centricity at scale: Oversee user research and insights programs, embedding data-driven design decisions into product development.
• Mature design systems and operations: Drive the evolution of frameworks, tooling, and processes that allow design to scale efficiently and consistently across products.
• Ensure design quality: Set high standards for UI, UX, and product storytelling, ensuring every touchpoint strengthens trust in Shakepay.

• Proven experience: 10+ years in product design, with at least 3 years leading design teams in high-growth consumer tech or fintech companies.
• Strategic influence: You’ve partnered directly with executives and senior leaders to shape product direction.
• Operational excellence: Experienced in building design systems, frameworks, and DesignOps practices that enable teams to ship faster while maintaining quality.
• Customer obsession: You believe design starts with listening. You know how to balance customer insights with product strategy to guide high-impact decisions.
• Mentor and multiplier: You inspire, coach, and grow your team - setting clear expectations and holding teams accountable to high standards.
• Cross-functional collaborator: You thrive in close partnership with Product, Engineering, Marketing, and Operations, ensuring design is fully integrated into decision-making and execution.
• Entrepreneurial mindset: Comfortable with ambiguity and complexity, you know how to chart a path forward, make tough calls, and rally teams around a bold vision.
• Clear communicator: You excel at distilling complex ideas into crisp narratives that resonate with stakeholders, from designers and engineers to executives.
• A genuine interest in Bitcoin and cryptocurrency: Experience working on cryptocurrency or FinTech products is preferred.

Why join us?

• Help shape the future of money: Be part of a team that's revolutionizing financial services in Canada, one sat at a time.
• Impact millions: As cryptocurrency continues to gain traction, our potential for growth is massive. You can help us bring Shakepay and Bitcoin to all Canadians.
• Grow your career: We’re growing, and so can you! We have programs in place to encourage continuous learning, growth, and development.
• Ideas, not titles: We want the best ideas to make their way through, no matter where they come from.

Perks and benefits

• 🤝 Be an owner - Every employee has stock options as part of their total compensation 
• 🥅 Reach your goals - Yearly salary assessments 
• 🦷 Health & wellness :  Access to comprehensive health and dental coverage, including health and wellness spending accounts. 
• 🌎 Remote-friendly: Work from anywhere in Canada, with optional access to our office spaces in Montreal and Toronto.
• 🆙 Level Up: A $2,000 annual budget for courses, certifications, and training to support your career growth.
• 🌴 Time off: 20 days of vacation per year. And if you use all your vacation, we give you a $1,000 bonus.
• 🐣 Parental leave: Enjoy a parental leave top up to 100% of your salary for 18 weeks.
• 🙌 Have fun together: quarterly team-specific or company-wide offsite to connect with each other  

We understand that potential can be just as valuable as experience. If you're eager to learn, grow, and contribute to the mission but worry that you may not have the “right” experience, we still want you to apply. We encourage applications from everyone, regardless of background and life experience. We’re firm believers that a little bit of slope makes up for a lot of y-intercept.

About BiOptimizers
At BiOptimizers, our mission is to move people from baseline health to peak biological performance. Rooted in scientific rigor, we design supplements and experiences that empower individuals to excel. Our remote-first team collaborates cross-functionally, blending innovation with results to magnify human potential.

Role Overview

As a Copywriter - eCommerce & DTC Marketing, you will support the core marketing team supporting the Direct-to-Consumer (DTC) and eCommerce functions.

The ideal candidate should have a strong history of creating effective copy for different digital channels. They should excel in performance marketing, retention strategies, and promotional campaigns.

Experience in the health and wellness industry, particularly in supplements, holds great value.

Key Responsibilities

• Performance Marketing Copy: Write engaging ads that boost conversions on social media, like Facebook, Instagram, and TikTok. Also, optimize for Google Ads and display ads. Focus on driving customer acquisition and boosting ROI.

• Email & Retention Marketing: Create engaging email campaigns. Include a welcome series, abandoned cart reminders, post-purchase messages, and loyalty program updates. This helps maximize customer lifetime value.

• SMS Marketing: Write concise, action-oriented SMS campaigns that drive engagement and conversions

• Promotional Campaigns: Craft compelling copy for seasonal promotions, product launches, flash sales, and limited-time offers across all marketing channels.

• Product Descriptions: Write persuasive product descriptions that highlight benefits, address customer pain points, and drive purchasing decisions.

• Landing Page Copy: Create optimized landing page copy that aligns with campaign objectives and maximizes conversion rates

• A/B Testing: test copy variations and course-correct based on performance data

• Brand Voice: Keep a steady brand voice and message at all customer touchpoints. Adjust the tone for different channels and audiences.

Required Qualifications

• 5+ years of copywriting experience with a focus on eCommerce and DTC brands

• Proven expertise in performance marketing copy with demonstrable results in ROAS improvement

• Strong background in retention marketing, including email marketing automation and customer lifecycle campaigns

• Experience with SMS marketing campaigns and best practices for mobile-first copy

• A portfolio demonstrating successful promotional campaigns that drove significant revenue growth

• Strong grasp of consumer psychology and persuasion techniques. Insights from behavioral science are a bonus.

• Data-driven mindset with the ability to interpret analytics and adjust copy strategy accordingly

• Experience with A/B testing methodologies and conversion rate optimization

Preferred Qualifications

• Health and wellness industry experience, particularly in dietary supplements, vitamins, or nutraceuticals

• A general understanding of FDA regulations and compliance requirements for health-related marketing claims

• Experience writing for subscription-based business models

• Knowledge of SEO best practices for eCommerce content

• Experience with user-generated content campaigns and influencer marketing copy

Additional Skills

• DTC Marketing- Proven ability to drive customer acquisition, retention, and revenue growth through direct-to-consumer (DTC) marketing strategies across digital channel

• Customer Journey Mapping: Understanding the full customer lifecycle from awareness to advocacy

• Conversion Copywriting: Expertise in direct response copywriting principles and frameworks (AIDA, PAS, etc.)

• Multi-Channel Integration: Create a consistent message across email, SMS, social media, and web.

• Personalization & Segmentation: Experience crafting targeted messages for different customer segments

• Mobile Optimization: Understanding of mobile-first copy requirements and character limitations

Compensation

• Annual Salary Range: $70,000-$85,000 USD
  

Compensation is determined based on experience, role classification, and location. Currency and payment method will be confirmed during the offer process.

To Apply:

Please send your resume or CV, a cover letter, and a link to your portfolio.

This is a fully remote position. BiOptimizers has a globally distributed team and supports flexible work arrangements across time zones.

With team members across many countries and time zone differences of up to 16 hours, we’ve established a standard collaboration window from 9:00 AM – 5:00 PM EST.

This is not a required work schedule, but a shared time frame for meetings and team syncs. At BiOptimizers, we support flexibility — team members are encouraged to work the hours that best suit them, as long as they:

• Attend required meetings

• Communicate effectively across time zones

• Deliver work by agreed-upon deadlines
  

BiOptimizers is committed to diversity and inclusion and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by applicable law.

• Develop strong thought leadership and understanding of the Regional landscape, including consumer needs, competitive specs, and emerging macro + cultural trends
• Collaborate with Activations, Brand and Comms teams to develop impactful coordinated channel mix strategies for campaigns and programs
• Possess deep customer and product knowledge; inform decisions by conducting market research in collaboration with the Marketing Insights team
• Collaborate with Global Product Marketing to ensure product market fit and clear product positioning; leverage to develop nuanced regional marketing growth strategies
• Collaborate with the Director of Global Integrated Marketing to set program goals and measure success
• Track campaign performance, document regional insights and takeaways, and make recommendations for ongoing improvement and optimization
• Strong program manager; accountable for the end-to-end execution of all assigned projects

• 8+ years of deep consumer marketing, brand marketing, and/or strategy experience
• Possess a strong product growth and/or launch portfolio; proven track record developing and implementing successful integrated marketing or go-to-market strategies
• Solid understanding of coordinated (owned + paid) channel mix approaches that drive user acquisition, consideration, product usage, and advocacy
• Strong grasp of quantitative test designs
• Strives to balance both creative excellence with high quantitative performance
• Understands user journey mapping
• Outstanding organization and project management skills
• Excellent collaboration skills; proven track record leading through influence
• A self-starter with a bias for action
• Ability to lead multiple projects concurrently and thrive in a fast-paced environment across different time zones and cultures
• Tech industry experience preferred

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-REMOTE

Req ID: R2909

Hiring Ranges: