Headquarters: Warsaw, Masovian Voivodeship, Poland We're looking for an experienced full-stack developer who excels at using AI-assisted development tools (Cursor IDE) to rapidly build and deploy features. You'll own projects end-to-end, work independently with AI pair programming, and help scale our development across multiple products.What You'll DoBuild full-stack features using Next.js, React, TypeScript, Prisma, PostgreSQLUse Cursor IDE and AI assistants to accelerate developmentDesign database schemas and optimize queriesIntegrate third-party APIs (Stripe, Supabase, music services)Develop admin dashboards and complex UIsOwn projects from requirements to deployment 5+ years full-stack development experienceExpert in TypeScript, React, Next.js, Node.js, PostgreSQLProven experience with Cursor IDE or similar AI coding assistantsExperience with Prisma, Supabase Auth, StripeSelf-directed, fast learner, excellent problem-solverStrong communication and documentation skillsTech StackNext.js 14+, React, TypeScript, Prisma, PostgreSQL (Supabase), Stripe, Vercel, Cursor IDE Work at the cutting edge of AI-assisted developmentOwn projects and make technical decisionsFast-paced, high-impact environmentFully remote with flexible hoursCompetitive compensation + equityHow to ApplySend your resume, GitHub profile, and examples of AI-assisted development work. Include a brief note about your experience with Cursor or similar tools. To apply: https://weworkremotely.com/remote-jobs/creatunity-llc-senior-full-stack-developer-ai-assisted-development-remote

Headquarters: Remote - Canada, USA About UsAda is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless.Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI agent management technology to accelerate businesses’ AI maturity to keep them ahead of the curve. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them.Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands like Square, YETI, Canva, and Monday.com, saving millions of hours of human effort. Backed with over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service.At Ada, we see growth as a reflection of each individual owner’s personal growth. That’s why our values are rooted in driving progress and continuous improvement. If you’re ambitious and eager to grow, Ada could be the place for you.Learn more at www.ada.cx.The RoleWe’re looking for a Senior Product Designer to join the Training Team, responsible for the AI Manager experience within Ada’s Dashboard. You’ll help shape how AI Managers train, evaluate, and deploy their company’s AI Agent across channels like chat, voice, and email.OutcomesStreamline the path to value — Design workflows that make it easy to set up and tailor the AI Agent, accelerating the time from launch to meaningful impact.Design how the AI Agent improves over time — Create intuitive ways for customers to identify gaps, test changes, and refine their Agent’s behavior with confidence.Make complex systems feel approachable — Help AI Managers understand what their Agent is doing, why it’s behaving a certain way, and how to guide it—without needing deep AI expertise.Balance structure and flexibility — Build experiences that blend no-code configuration with adaptive AI behavior, giving users power and precision without adding friction.Collaborate directly with customers and internal teams — Run discovery with developers, CX leaders, and end users to gather insights, validate ideas, and iterate quickly.Lead with insight — Translate ambiguous problems into clear flows, conceptual models, and thoughtful interactions that inform strategy and drive decisions.About You5+ years of product design experience, including end-to-end work on complex, systems-driven products.Strong interaction and visual design skills — You’re precise, thoughtful, and care deeply about both form and function.Systems thinker — You design for how things work, not just how they look, and think in terms of patterns, behaviors, and modularity.Comfortable in ambiguity — You know how to explore the unknown, define problem spaces, and find signals in noise.Customer-obsessed mindset — You relentlessly advocate for the end user, designing for trust, clarity, and control—especially in moments of uncertainty or failure. You seek out real customer signals and let them guide your decisions.Collaborative communicator — You work fluidly with cross-functional teams and know how to bring people along through narrative, visuals, and clear rationale.Outcome-driven — You measure success by the clarity of the experience, the quality of the system, and the impact on the customer.Bonus points if you have:Experience designing for AI/ML-powered systems or reasoning-based experiencesA thoughtful perspective on how people and AI can collaborate to solve complex problemsWe’re a team of curious, focused builders who care about the deep why and always finding ways to improve. If this role excites you—even if your experience doesn’t line up exactly with every requirement—we’d still love to hear from you.#LI-NS1Benefits & PerksAt Ada, you’ll not only build extraordinary products but also thrive in an environment designed for your success. We prioritize your well-being, growth, and work-life balance. Here’s what we offer:Benefits Unlimited Vacation: Recharge when you need to. Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance. Wellness Account: Empowering you to invest in your overall well-being and lifestyle. Employee & Family Assistance Plan: Resources to support you and your loved ones.Perks Flexible Work Schedule: Balance your work and personal life. Remote-First, In-Person Friendly: Options to work from home or at our local hub. Learning & Development Budget: Invest in your long-term growth goals and skills. Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience. Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry. Hands-On with LLMs: Enhance your expertise in leveraging large language models. A Thriving Industry: Join the forefront of innovation in AI, shaping the future of technology.The above Benefits and Perks only apply to full-time, permanent employees.Thank you for your interest in joining us at Ada. Due to the high volume of applications, we will only contact candidates whose qualifications match closely to the requirements of the position. We appreciate the time you have invested in learning more about us. To apply: https://weworkremotely.com/remote-jobs/ada-senior-product-designer-ai-manager-experience

Headquarters: Remote, United States Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind?We're looking for a technical product thinker to join our Acquisitions Team as a Product Manager for Acquisitions Decisioning.In this role, you will own the "brain" of our customer acquisition engine, managing the critical logic that assesses risk, verifies identity, and determines credit lines the moment someone hits "submit" on their credit application. The Impact You’ll Make You’ll drive forward our mission of empowering people to unlock financial progress by continuously refining our real-time decisioning infrastructure. You will bridge the gap between complex credit policies and technical execution to build a scalable, secure, and efficient decisioning platform. Your work will enable the Credit team to deploy new models with speed, reduce data costs without sacrificing accuracy, and ensure we scale safely by keeping fraud at bay. The Team & EnvironmentYou’ll be part of a fast-paced, cross-functional team focused on optimizing the backend systems that drive our business growth. As the subject matter expert for our decisioning logic, you will operate with a high level of agency to drive alignment across Credit, Fraud, and Engineering. This role offers the opportunity to own high-stakes technical challenges, requiring you to prioritize based on data to balance risk management with a seamless user experience.As Product Manager, Acquisitions Decisioning you will:Define and execute the product roadmap for our post-application decisioning engine, translating high-level strategic goals into detailed technical requirements and user stories.Partner with the Data, Credit, and Engineering teams to operationalize complex underwriting models, ensuring business logic is correctly translated into platform features that balance risk separation with speed-to-market.Optimize our portfolio of third-party data integrations to balance approval accuracy with unit economics and data costs.Collaborate with Fraud Operations to implement real-time defenses against synthetic fraud and identity theft attacks.Monitor the health of the decisioning platform to ensure high availability, low latency, and accurate error handling while maintaining a seamless customer experience.Minimum Qualifications3+ years of product management experience, with a focus on backend decisioning systems.Technical proficiency and the ability to have in-depth conversations with engineers about system architecture, APIs, and implementation trade-offs.Proficiency using SQL to query data, investigate decision logs, and analyze funnel performance.Proven track record of managing complex projects with dependencies across multiple different teams.Experience designing and running A/B tests.Strong analytical skills and experience using data to drive decisions and measure success.Preferred QualificationsExperience working in fintech, lending, or financial services.Experience managing platform products that rely heavily on data exchange and API integrations rather than user interfaces.Operational experience preventing or managing fraud.Familiarity with credit bureau data or other identity verification services.CompensationAnnual full-time base salary range: $115,000 - $127,000Additional compensation in the form(s) of participation in our annual incentive program and equity are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment.  About Mission Lane:Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. It all started with a realization:  nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do.In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status. Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law.  Applicants can initiate an accommodation request by contacting peopleexperience@missionlane.com.Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.Application Integrity:Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We're looking for team members who share our dedication to transparency and truth. Please verify that the information in your application is accurate and complete. Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment. To apply: https://weworkremotely.com/remote-jobs/mission-lane-product-manager-acquisitions-decisioning

Headquarters: Hong Kong / Taiwan, Taipei Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.ResponsibilitiesProduct Planning & Lifecycle Management: Responsible for the end-to-end product lifecycle of Customer Service (CS) management systems, specifically focusing on Quality Assurance (QA), Performance Management, Learning & Training systems, and Notification Centers.Multi-Channel Support Optimization: Maintain and enhance multi-channel service tools (Ticketing System, Email, Whistleblowing, Outbound), ensuring stability and operational efficiency for global CS teams.Efficiency & Intelligence: Leverage AI and automation to upgrade traditional management workflows. Examples include AI-assisted QA scoring, automated performance reporting, and smart task distribution.Stakeholder Collaboration: Partner closely with CS Management, QA, Training, and Compliance teams to identify operational bottlenecks and translate complex business requirements into scalable product solutions.Data-Driven Iteration: Monitor key usage metrics of internal tools (e.g., system adoption rate, processing time) and utilize data insights to drive continuous product optimization and reduce administrative overhead.RequirementsBachelor’s degree or above; 3-5 years of product management experience, preferably in CRM, SaaS, B2B internal tools, or Contact Center systems.Domain Knowledge: Familiarity with CS operations workflows (QA, Training, Performance) or ticketing systems (e.g., Zendesk, Salesforce) is a strong plus.Logical & System Thinking: Strong ability to design complex workflows and permission systems. Capable of handling intricate logic behind backend management consoles.Communication: Excellent communication skills to align with multiple internal stakeholders (Operations, Legal, Compliance, Dev) in a fast-paced global environment.Data & AI Sensitivity: Proficiency in data analysis and a good understanding of how to apply LLM/AI to internal operational scenarios.Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. To apply: https://weworkremotely.com/remote-jobs/binance-product-manager-cs-internal-tools-operations

Headquarters: United States of America At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! This role will be pivotal in driving the development and enhancement of our AI-driven features, ensuring they align with our users' needs and our company's strategic goals. The ideal candidate will have a strong background in AI technologies, a deep understanding of user-centric product design, and experience in launching AI products. This is an unprecedented opportunity to be directly responsible for the next critical milestone in our growth journey .The Role:Lead cross-functional teams to conceptualize, design, and deliver innovative AI solutions.Collaborate with engineering, design, and data science teams to translate AI capabilities into user-friendly features.Conduct market research and user feedback sessions to identify emerging trends and opportunities.Define and track key performance metrics to measure the success of AI initiatives.Foster a culture of continuous improvement and innovation within the AI Product team.Build close stakeholder relationships with Growth, Product Marketing, Lifecycle Marketing, and other teams to drive monetization.Work with our Analytics team to identify high leverage opportunities and build a portfolio of quick wins vs. big bets.Own and shape our long-term product strategy.Work directly with leaders and execs to share learnings and pitch ideas for how to take our product activation and engagement to the next level.Qualifications:Minimum of 5 years of experience as a Product Manager, preferably in SAAS.Previously led a team of engineers and designers; owned a roadmap, managed sprints, and drove the team towards achieving measured goals.Previous experience owning and driving critical business metrics.Experience running and analyzing experiments.Relentless attention to detail, ability to troubleshoot metrics and issues if needed.Outstanding communication skills (verbal and written).Growth mindset: you see challenges as opportunities.Ownership mindset: the buck stops with you.Analytical mindset: you use metrics to inform decision-making and don't confuse correlation with causation.First principles thinking: you start with why and work backwards from the end goal.You find joy, have fun and can be yourself! We love our jobs and want team members who love theirs too.Desirable:Worked on AI product/platformPrevious experience in a B2B SaaS company. #LI-Remote#LI-CDGUnsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.Privacy NoticeClickUp collects and processes personal data in accordance with applicable data protection laws.If you are a European Job Applicant, see our privacy policy for further details.If you are a Philippine Job Applicant, see our and our Philippine Data Privacy Notice for further details.Visa SponsorshipPlease note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.Fraud AlertClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. To apply: https://weworkremotely.com/remote-jobs/clickup-staff-product-manager-ai

Headquarters: Philippines At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! The Senior Manager of Customer Support Operations is a high-impact leader responsible for enhancing performance, achieving operational excellence, and ensuring organizational scalability across various support teams and channels. This role acts as the link between strategic leadership and frontline execution, ensuring that every process, project, and personnel initiative directly contributes to business outcomes and customer success.Key Responsibilities1. Operational ManagementOversee and optimize daily queue health in multiple channels, ensuring efficient ticket handling and resolutions across all support channels.Consistently meet and exceed SLAs, response times, and service quality benchmarks.Conduct rigorous daily validation of queue utilization and task management to ensure accountability and adherence.Lead comprehensive weekly operational audits, producing actionable insights and data-driven recommendations for continuous improvement.Champion the implementation of automation, AI, and workflow enhancements to reduce friction and increase speed to resolution.2. Performance ManagementManage a team of 3-4 managers, managing teams of 10-15 representatives, ensuring alignment in coaching, accountability, and results.Maintain and audit Coaching logs and Scorecards to drive team excellence.Develop and implement tailored improvement plans based on KPI trends and individual performance gaps.Lead decisive performance and behavioral conversations to address challenges and foster high performance.3. People LeadershipInspire and empower managers and their teams through impactful 1:1s, mentoring, and leadership calibrationCollaborate with senior management and cross-departmental leaders to align on strategy and calibration.Build a culture of ownership, obsession, and operational discipline, where excellence and accountability are part of the day-to-day expectations.Provide visible and proactive support in team channels, ensuring swift resolution of escalations and manager-tagged issues.Invest in leadership bench strength by developing future leaders through structured coaching.4. Project & Strategic ExecutionSpearhead or contribute to high-impact cross-functional projects that elevate operational efficiency and customer satisfaction.Establish and maintain a disciplined weekly cadence of project updates and reporting to leadership.Partner with Quality Excellence and other support teams to drive advancements in quality, automation, and team enablement.Identify and execute strategic initiatives that position the team as a benchmark for excellence within the organization.Expectations of ExcellenceRelentless Ownership: Extreme accountability and execution at the highest level.Obsession: Mastery, continuous improvement, and setting the highest standards for excellence.Effectiveness: Delivering high-impact results, driving innovation, and solving the right problems as a team.AI-forward Mindset: Embraces and leverages artificial intelligence tools and strategies to enhance efficiency, innovation, and decision-making within the team.Minimum Requirements10+ years in customer-facing people management5+ years at a senior manager/director levelProven experience managing up, presenting to leadership, and executing on strategic initiatives.Strong understanding of support operations and case management across multiple channels (chat, email, and phone).Track record of leading teams to meet, exceed, and increase target KPIs.Excellent communicator and collaborator with cross-functional teams, including Product, Marketing, Sales, and Professional Services.Proven ability to lead customer-facing teams and drive success in SaaS/cloud environments; must bring hands-on technical expertise combined with strong leadership capabilities.Experience with advanced AI tools and their application in customer support operations.Preferred RequirementsCertification in project management methodologies (e.g., PMP, Agile, or Scrum).Advanced degree in Business Administration, Management, or a related field.Proven track record of implementing automation solutions to improve operational efficiency.Familiarity with customer support platforms like Zendesk, Salesforce, or similar tools.Experience in scaling support operations in a high-growth SaaS environment.Proficiency in Google Sheets, Tableau, and working with APIs to analyze and visualize data effectively.Critical MetricsCustomer Support SLA for all key channels (email, chat, etc.)Productivity - Solves per HourInternal Quality Scores - Business Critical, Customer Critical, Compliance Critical, and Non-CriticalCustomer Satisfaction (CSAT)Customer Effort Score (CES)Employee Engagement ScoreOverall Team Responsiveness: First Response Time, Escalations Response Time#LI-Remote#LI-GP2Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.Privacy NoticeClickUp collects and processes personal data in accordance with applicable data protection laws.If you are a European Job Applicant, see our privacy policy for further details.If you are a Philippine Job Applicant, see our and our Philippine Data Privacy Notice for further details.Visa SponsorshipPlease note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.Fraud AlertClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. To apply: https://weworkremotely.com/remote-jobs/clickup-senior-manager-customer-support

Headquarters: Philippines At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! At ClickUp, our highest priority is our customers. Our goal is to provide them with not only the best customer success in the industry but also an unparalleled customer experience. As a part of our team, you will play a crucial role in helping our customers unleash their potential and elevate productivity standards.In this position, you will work with our global consulting team to execute strategic initiatives in partnership with a Strategic Services Consultant. Initiatives will span across project management, discovery, configuration, support, end-user training, and more. Working under the direction of a Strategic Services Consultant, you will implement solutions that enable customers to unlock the true value of their ClickUp investment. In addition to partnering with a Strategic Services Consultant on their accounts, you will also manage a small book of business yourself. This will be your time to shine, leading projects and taking our customer's ClickUp experience to the next level.The Role:Collaborate closely with Strategic Services Consultants to execute strategic projects and initiatives for our customers.Manage a small book of business yourself, with a focus on implementations and longer term strategic delivery.Assist in the creation, end-to-end configuration, and optimization of a customer's ClickUp Workspace.Participate in customer calls, document meetings, and record current state customer processes.Create roadmaps to ensure our customer's are continuously receiving value.Collaborate with cross-functional teams to escalate and resolve complex technical challenges when necessary.Provide initial support for customer inquiries via email or the ClickUp platform.Act as product expert and maintain a strong understanding of the platform's functionality and capabilities.Provide exceptional customer service and build strong, long-lasting relationships.Conduct remote training sessions to educate clients on platform functionality, best practices, and configured workflows. Qualifications:3+ years prior experience in a consulting role, preferably with large strategic customers.Strong technical aptitude with experience in configuring, implementing, and customizing SaaS platforms.Fluency in English is required, both spoken and written.Demonstrated ability to work effectively and autonomously with global customers across different time zones.Demonstrated customer-centric approach with a strong focus on delivering exceptional customer service.Excellent problem-solving and troubleshooting skills.Outstanding written and verbal communication skills.Strong organizational skills with the ability to manage multiple priorities and meet deadlines.Self-motivated, proactive, and able to work independently.Preferred experience in SaaS PPM software or collaborative work management (CWM).#LI-Remote #LI-NMRUnsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.Privacy NoticeClickUp collects and processes personal data in accordance with applicable data protection laws.If you are a European Job Applicant, see our privacy policy for further details.If you are a Philippine Job Applicant, see our and our Philippine Data Privacy Notice for further details.Visa SponsorshipPlease note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.Fraud AlertClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. To apply: https://weworkremotely.com/remote-jobs/clickup-product-specialist-professional-services

Headquarters: United States of America At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! Role Overview:We are seeking a highly skilled and innovative Staff AI Engineer – AI Product to join our ClickUp Engineering team. In this role, you will drive the development of intelligent, user-facing features that leverage the latest advancements in AI and large language models (LLMs). You will work closely with product, design, and engineering teams to deliver seamless, impactful AI-powered experiences that delight our users and differentiate ClickUp in the productivity space. This is a product-focused engineering role requiring deep expertise in AI, LLMs, and building scalable, production-ready applications.Key Responsibilities:Lead the design, development, and deployment of AI-powered features and products that directly impact ClickUp users.Collaborate with product managers, designers, and engineers to identify opportunities for AI-driven innovation and translate user needs into technical solutions.Integrate and orchestrate multiple LLMs and AI models to deliver robust, context-aware, and personalized user experiences.Prototype, test, and iterate on new AI features, leveraging user feedback and data to drive continuous improvement.Ensure the reliability, scalability, and performance of AI-powered features in production environments.Stay at the forefront of AI research and product trends, incorporating the latest advancements into ClickUp’s product roadmap.Address AI privacy, security, and compliance challenges, ensuring responsible and ethical use of AI in user-facing applications.Mentor and guide other engineers in best practices for building AI-powered products.Qualifications:Proven experience building and shipping AI-powered features or products in a production environment.Deep understanding of LLMs and AI models, including their strengths, limitations, and integration strategies.Experience working with orchestration frameworks and integrating multiple AI models to deliver cohesive user experiences.Experience developing evaluation frameworks and metrics for AI features, with a focus on user impact and business value.Familiarity with AI privacy, security, and compliance best practices.5+ years of backend and/or full-stack engineering experience, with proficiency in Python, JavaScript/TypeScript, or similar languages.5+ years of experience with PostgresDB, MySQL, or other related DBs.5+ years of experience with Elasticsearch or other related technologies.Experience setting up production-ready observability and logging.Demonstrated ability to collaborate cross-functionally and translate product requirements into technical solutions.Passion for staying updated with the latest AI research and applying it to solve real-world user problems.Excellent communication and mentorship skills, with a track record of influencing product direction and engineering best practices.#LI-REMOTE#LI-AK2Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.Privacy NoticeClickUp collects and processes personal data in accordance with applicable data protection laws.If you are a European Job Applicant, see our privacy policy for further details.If you are a Philippine Job Applicant, see our and our Philippine Data Privacy Notice for further details.Visa SponsorshipPlease note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.Fraud AlertClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. To apply: https://weworkremotely.com/remote-jobs/clickup-staff-ai-engineer-ai-product

Headquarters: United States of America At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! Role Overview:We are seeking a highly skilled and innovative Senior AI Engineer – AI Product to join our ClickUp Engineering team. In this role, you will drive the development of intelligent, user-facing features that leverage the latest advancements in AI and large language models (LLMs). You will work closely with product, design, and engineering teams to deliver seamless, impactful AI-powered experiences that delight our users and differentiate ClickUp in the productivity space. This is a product-focused engineering role requiring deep expertise in AI, LLMs, and building scalable, production-ready applications.Key Responsibilities:Lead the design, development, and deployment of AI-powered features and products that directly impact ClickUp users.Collaborate with product managers, designers, and engineers to identify opportunities for AI-driven innovation and translate user needs into technical solutions.Integrate and orchestrate multiple LLMs and AI models to deliver robust, context-aware, and personalized user experiences.Prototype, test, and iterate on new AI features, leveraging user feedback and data to drive continuous improvement.Ensure the reliability, scalability, and performance of AI-powered features in production environments.Stay at the forefront of AI research and product trends, incorporating the latest advancements into ClickUp’s product roadmap.Address AI privacy, security, and compliance challenges, ensuring responsible and ethical use of AI in user-facing applications.Mentor and guide other engineers in best practices for building AI-powered products.Qualifications:Proven experience building and shipping AI-powered features or products in a production environment.Deep understanding of LLMs and AI models, including their strengths, limitations, and integration strategies.Experience working with orchestration frameworks and integrating multiple AI models to deliver cohesive user experiences.Experience developing evaluation frameworks and metrics for AI features, with a focus on user impact and business value.Familiarity with AI privacy, security, and compliance best practices.5+ years of backend and/or full-stack engineering experience, with proficiency in Python, JavaScript/TypeScript, or similar languages.5+ years of experience with PostgresDB, MySQL, or other related DBs.5+ years of experience with Elasticsearch or other related technologies.Experience setting up production-ready observability and logging.Demonstrated ability to collaborate cross-functionally and translate product requirements into technical solutions.Passion for staying updated with the latest AI research and applying it to solve real-world user problems.Excellent communication and mentorship skills, with a track record of influencing product direction and engineering best practices.#LI-REMOTE#LI-AK2Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.Privacy NoticeClickUp collects and processes personal data in accordance with applicable data protection laws.If you are a European Job Applicant, see our privacy policy for further details.If you are a Philippine Job Applicant, see our and our Philippine Data Privacy Notice for further details.Visa SponsorshipPlease note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.Fraud AlertClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. To apply: https://weworkremotely.com/remote-jobs/clickup-senior-ai-engineer-ai-product

Headquarters: Remote Reports to: Tim Chaves Salary Range: $160–220k Location: Draper, UT or RemoteAbout the RoleAs an Enterprise Product Manager at Jump, you’ll lead the product strategy and execution for our largest enterprise customers—major broker-dealers, financial institutions, and wirehouses. You’ll work cross-functionally with design, engineering, and customer teams to ensure Jump is not only enterprise-ready, but enterprise-loved. You’ll define and deliver features that meet the complex requirements of large institutions while maintaining Jump’s speed, simplicity, and elegance.Deeply understand the workflows, compliance structures, and integration needs of enterprise firms.Define and prioritize enterprise features that strengthen Jump’s positioning and drive adoption across large organizations.Partner with sales, implementation, and customer success teams to translate enterprise feedback into clear, prioritized product requirements.Manage enterprise integrations (CRM, planning, compliance, data systems) to ensure secure, scalable performance.Drive execution from pilot to rollout—balancing speed with enterprise-grade reliability and predictability.Help build Jump into a career-making, exceptional place to work.About YouYou’re a world-class product manager with experience building for enterprise users in fast-moving SaaS environments. You thrive on complexity and clarity—able to turn ambiguous customer needs into elegant, scalable solutions.You love talking with enterprise customers and deeply understand how large financial institutions operate.You take 100% responsibility; passing blame is completely contrary to your character.You’re as comfortable discussing APIs and data flows as you are mapping user workflows across thousands of advisors.You have excellent stakeholder management skills and can navigate the needs of IT, compliance, and business leadership simultaneously.You understand what it means to work at an early-stage tech company and are energized by the opportunity to build structure where it doesn’t yet exist.You avoid meetings whenever possible (recognizing it’s not always possible).Your past managers have been devastated to lose you to your next thing—but you have such a strong relationship that they completely supported you anyway.What You’ve DoneSuccessfully launched and scaled products for enterprise customers, ideally in SaaS, fintech, or workflow automation.Managed integrations and compliance-heavy requirements within enterprise environments.Partnered closely with go-to-market teams to win and expand large enterprise deals.Continued a track record of success for 5–10 years in product management or adjacent roles.About JumpJump’s mission is to empower financial advisors and their clients to thrive in the age of AI. Jump’s primary product is an AI assistant helping financial advisors with their client meeting cycle and other workflows. Jump’s product is expanding to include many other advisor workflows, as well as into other finserv verticals.Jump leads its category in market share, customer satisfaction, and analyst rankings, and has grown rapidly. Jump customers include leading independent broker dealers such as LPL, Osaic, Raymond James, and Cetera, and leading RIAs including Focus Financial, Merit, Savant, Allworth, Sanctuary Wealth, Integrated Partners, and more.Jump was launched in 2023 by repeat entrepreneurs and is led by a team with backgrounds from Harvard, Stanford, Google, Snowflake, Bill.com, JPMorgan, Fidelity, Bain, Bain Capital Ventures, Auditboard, Nitrogen, and eMoney.Jump is a Series A company backed by top venture capital firms and industry strategics including Battery, Sorenson, Pelion, and Citi. Jump’s team values are High Velocity, World Class, and Direct + Kind + No Drama. Please consider joining us in our work to transform the client and advisor / rep experience in financial services by delivering cutting edge, practical, compliant AI technology to help those who help safeguard the financial future of everyday people everywhere To apply: https://weworkremotely.com/remote-jobs/jump-enterprise-product-manager