Customer Service Representative Consumer Electronics (Remote Greece)
Are you passionate about delivering exceptional customer service? Do you want to be part of an exciting project in the consumer electronics sector? Look no further!
Our client, a leader in the consumer electronics industry, is looking for dynamic, customer-centric professionals to join their remote team. If you're a native Italian speaker with excellent communication skills in English, we want to hear from you! This is an excellent opportunity to be part of a growing company that offers a fantastic work environment and plenty of room for personal and professional growth.
Key Responsibilities:
Provide outstanding customer service via phone, email, and chat, addressing customer inquiries and concerns with professionalism and empathy.
Assist customers with product-related issues, troubleshooting, and warranty claims for consumer electronics.
Provide clear and accurate information about products and services to help customers make informed purchasing decisions.
Resolve customer complaints effectively and efficiently, ensuring a positive customer experience.
Collaborate with team members to identify and escalate issues when necessary to maintain the highest service standards.
Participate in regular training and feedback sessions to enhance product knowledge and improve customer service techniques.
Required Skills & Qualifications:
Language Skills:
Italian (C2) Native-level fluency.
English (B2) Intermediate communication skills.
Strong verbal and written communication skills.
Customer-focused with a passion for providing excellent service.
Problem-solving abilities and a proactive attitude.
Ability to work well in a team environment while taking ownership of individual responsibilities.
Prior experience in customer service or a related field is a plus, but not mandatory.
EU Citizenship, Full-purpose or Specific-purpose work permit card, or Certificate of Protection (refugees) is required.
Salary & Benefits:
Base Monthly Salary: 1,045 (Gross)
Monthly Performance Bonus: Up to 150 (Based on your performance)
Training: 11 full working days of paid, remote training by certified instructors.
Additional Benefits:
Health care benefits and numerous other discounts for products and services.
Professional growth and development opportunities within a global, innovative company.
Free online Greek language courses to enhance your cultural experience and language skills.
Access to state-of-the-art premises with great working environment, including relaxing break areas.
Be part of a company certified as a Great Place to Work, promoting diversity and inclusion.
Special events, community involvement, and social responsibility initiatives to participate in.
Why This Job Stands Out:
Remote Work: Work from the comfort of your own home in Greece, while staying connected with a dynamic, collaborative team.
Training & Development: Full paid training and continuous learning opportunities, ensuring you are always growing in your role.
Company Culture: Join a company that values diversity, inclusion, and work-life balance.
Performance Bonuses: An opportunity to earn additional income based on your excellent work.
Important Information:
Documents Accepted: EU Citizenship, Full-purpose & Specific-purpose work permit card, Certificate of Protection (refugees).
Application Deadline: 12.09.2025
Hiring Process: After submitting your application, you'll be asked to complete a language proficiency test to assess your Dutch and English skills.
Ready to Join Us?
If you're ready to bring your customer service skills to an exciting new project in the consumer electronics world, apply today! We are excited to meet you.

We are looking for

The Open Home Foundation is seeking a passionate technical writer, based in Europe, to join our Home Assistant department as a full-time Technical Writer. This team is responsible for the open development, maintenance, and enhancement of the Home Assistant platform; supporting new functionality aligned with our roadmap and enabling the wider community to contribute and innovate easily.

In this role, you will focus on creating and maintaining clear, accurate, and user-friendly documentation. You will work closely with engineers, product teams, and community contributors to ensure new features and integrations are well-documented, while also improving existing documentation and reviewing contributions from the community.

What you are going to do

• Write and maintain technical documentation for Home Assistant, including user guides, tutorials, installation steps, and integration documentation.

• Apply and reinforce documentation standards for style, terminology, and structure to keep content consistent across the project.

• Update existing documentation to reflect changes in features, interfaces, and best practices.

• Collaborate with engineers, product teams at the Open Home Foundation and the community to gather information and ensure accuracy.

• Support community contributors in writing and improving documentation.

• Review and edit content for clarity, consistency, and style.

• Incorporate user-reported issues and community feedback to improve documentation.

• Set up and maintain your own Home Assistant test environment to try out features, integrations, and hardware in order to produce accurate and practical documentation.

What you need to have

• 3+ years of technical writing experience with topic-oriented writing for software products.

• Proven ability to produce clear, structured, and user-focused content.

• Excellent organizational and time management skills.

• Strong experience working effectively in a remote, asynchronous environment where written communication drives collaboration.

• Strong problem-solving abilities, attention to detail, and ability to work independently.

• Affinity with developer tooling commonly used for documentation at the Open Home Foundation, such as Visual Studio Code, git, and GitHub.

• Professional Fluency in English: Excellent written and verbal communication skills in English.

• European Residency: You must be currently based and eligible to work within Europe.

It would be great if you also have

• Familiarity with terminology work.

• A passion for smart homes and automation.

• Experience with Home Assistant as a user or contributor.

• Experience using GitHub for content management and reviews.

• Affinity with open-source development philosophy.

• Experience contributing to open-source projects, ideally including Home Assistant or related projects.

• Awareness of how modern AI tools can be used to improve workflows or team efficiency.

What we offer you

The Open Home Foundation is a fully remote organization that uses Remote to employ people from all over the world. You will be a normal salaried employee in your country.

This is a full-time position for 40 hours per week. Because we are a fully remote company, there is no fixed schedule. For the purpose of team communication, we do try to ensure at least 3 hours of overlap in the workday. You will report to the Home Assistant Lead, who is based in the Netherlands.

Core to the establishment of the Open Home Foundation was the well-being of the people building the future of the smart home. We will provide all the benefits required by the country you reside in. However, we also want to make sure all our employees, regardless of country of origin, get at least a minimal set of benefits, including:

• Five weeks (twenty-five days) of paid time off.

• Fourteen days of paid sick leave if your country/laws treat them as unpaid.

• Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth. We will provide the missing days if your country/laws do not provide such compensation.

• A budget for your work hardware once you start. After three years, you may keep this equipment for personal use.

• An annual smart home budget to ensure you keep up-to-date with the latest that smart homes offer.

• A 50% contribution to your internet connection fee at your home workspace.

• One day every two weeks to work on your personal projects.

• If you are currently working on Home Assistant-related side projects, you can spend work time maintaining them.

When first offering a position to a new member, the Open Home Foundation aims to provide a total compensation package that matches the 75th percentile for the new hire's role, seniority, and local market rates. For a Technical Writer in our primary operating countries, the approximate yearly compensation will be the following:

• Netherlands: 63.000 EUR

• UK: 55.000 GBP

• Spain: 48.000 EUR

• Portugal: 46.000 EUR

• Other countries: Compensation can be discussed during the first interview.

These figures may be adjusted based on experience, qualifications, and work hours.

About us

The Open Home Foundation is a non-profit organization based in Switzerland, with the objective of fighting for the fundamental principles of privacy, choice, and sustainability for smart homes. It does this by supporting the development of open-source projects, and open connectivity and communication standards.

A big part of this is Home Assistant, the biggest open-source project in number of contributors, but the Open Home Foundation also owns or collaborates with other projects important to promoting privacy, choice, and sustainability in the smart home, like:

• Open hardware tools (e.g., ESPHome, ESP Web Tools).

• Open standards (e.g., Python Matter Server, Z-Wave JS, ZigPy, BTHome, Improv Wi-Fi).

• Open voice (e.g., Rhasspy, Wyoming Protocol, Piper).

• Music Assistant.

The recruitment process

1. Apply for the role.

2. Our HR team will review your application with the hiring manager.

3. Interview with HR.

4. Technical assessment.

5. Interview with the team & manager

6. Offer.

7. Join our team!

Position: Customer Support Representative (German)

Location: Hybrid, Qormi, Malta (office) AND remote from anywhere in Malta

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Respond to customer inquiries via email on all topics related to the online marketplace, by maintaining a positive, empathetic, and professional attitude towards the customers
• Follow communication procedures and policies
• Evaluate and make decisions in accordance with defined policies and guidelines.

REQUIREMENTS:

• Native / fluent in German both verbal and written. Good command in English
• Flexible and able to make quick decisions in a dynamic environment
• Conscientious and reliable
• Attention to detail
• Empathic with genuine desire to help
• Ideally interested in marketplaces, shared economy and new technologies
• Previous experience in content moderation, customer care and/or online business will be considered as an advantage.

BENEFITS:

• Competitive salary and benefit package
• Extra days of vacation on top of common allowance
• Free fruit, tea and coffee if you prefer working in the office
• Ability to work from home when working late shifts and weekends
• Free day transport to the office from certain areas within Malta
• Team performance bonus and working from home allowance
• Corporate discounts for gym memberships, shops and taxis
• Private Health Insurance, eye care tests, health and well-being professional support
• Comprehensive training and constant feedback
• Relocation support for international applicants.

To apply for this position and to explore many other exciting opportunities, visit and apply through our career page: https://www.careers-page.com/toptalent-2

iGaming.com is an international Media Group with 14 years of consecutive outstanding performance offering business growth through affiliate marketing.  

• Craft engaging, informative content about online casinos and sports betting for Canadian audiences
• Write comprehensive game and operator reviews, comparison guides, advice articles, news pieces, and blog posts
• Collaborate with our Project Management and SEO Teams to bring content briefs to life
• Edit and optimize content directly in WordPress
• Support project managers with organizational tasks (reporting, feedback, etc.)
• Partner with cross-functional teams to identify content improvements across our sites
• Lead content projects and maintain our high-quality standards
• Review and polish outsourced content before publication
• Stay current with content marketing trends and industry best practices

• Native English fluency with exceptional writing skills
• 2+ years of professional marketing copywriting experience (gambling industry experience is a major plus!)
• Solid understanding of the igaming landscape, particularly online casinos (even better if you have an interest in sports!)
• WordPress experience and familiarity with web development processes
• Working knowledge of on-page SEO best practices
• Strong research skills and attention to detail
• Excellent communication and the ability to work independently
• Deadline-driven mindset with flexibility to adapt
• French language skills are a bonus

• Work/life balance: flexible working hours, remote work
• Flexibility: work from our Berlin/ Varna office, from home, or anywhere in the world
• Development: regular feedback, coaching, educational resources, career development opportunities
• Remuneration: attractive salary, remote working subsidy
• Culture: growing team, highly motivated professionals from different cultural backgrounds, regular team events
• Internationality: an international team consisting of various professionals and highly motivated personalities
• Additional benefits based on location

Ready to join our team? We're looking for someone who can balance creativity with commercial savvy while keeping Canadian players engaged and informed.

At Havenly Brands, we believe that everyone deserves a beautiful home they love. Founded and headquartered in Denver since 2014, we've grown into the #1 interior design service in the country. 

We believe home is a place for personal expression – a place that can inspire, comfort, delight, and work hard for you. We believe that a home should be livable, not precious; distinctive, not bland; beautiful, but attainable. That’s why we’re bringing together best-in-class home brands alongside innovative designer services to offer unprecedented access to personal, inspiring design. We’re building this generation’s premier destination for all things home.

Alongside our award winning design services, we proudly own and operate some of the best home furnishings brands in the business including Havenly, Interior Define, The Inside, St. Frank, The Citizenry, and Burrow. Our family of brands is growing and we’re looking for amazing people to join us on this journey!

Havenly is seeking a Director of Customer Experience (CX) to lead support strategy, operations, and innovation across our six-brand portfolio. Reporting to the VP of Operations, this leader will own the full customer journey, overseeing both onshore and offshore teams to deliver consistently exceptional service at scale.

The ideal candidate is a customer-obsessed operator who balances brand nuance with operational rigor. They thrive on improving satisfaction and loyalty while driving efficiency, scalability, and measurable business impact.

• Define and execute a holistic CX strategy across six distinct consumer brands, ensuring both consistency and brand-specific service differentiation.
• Champion a customer-first culture through strong leadership, coaching, and organizational alignment.
• Design and optimize multi-channel support strategies (email, phone, chat, SMS, social, emerging platforms) to meet customers wherever they are.
  
  

• Own customer service platforms, helpdesk operations, and automation initiatives to improve speed, quality, and cost-per-contact.
• Lead the deployment of AI-powered solutions that scale service delivery while preserving human connection and empathy.
• Oversee CX workforce strategy, including in-house team development, offshore resource management, and vendor partnerships.
  
  

• Partner with supply chain, product, marketing, and finance to streamline order management, enhance customer communications, and reduce avoidable contacts.
• Build and evolve Voice of Customer programs, leveraging CSAT, NPS, and qualitative insights to inform product, merchandising, and operational roadmaps.
• Influence cross-brand initiatives to balance customer delight with sustainable margins.
  
  

• Establish clear CX KPIs, dashboards, and reporting tools (e.g., Looker) to drive transparency and accountability.
• Lead CX forecasting and budgeting, aligning resources with projected contact volumes and business growth goals.
  Apply data-driven insights to prioritize initiatives, quantify ROI, and translate customer feedback into measurable improvements.

• Experienced CX leader with a track record in customer service, operations, or experience strategy within retail, ecommerce, or multi-brand environments.
• Skilled in leading large, geographically distributed teams (onshore and offshore) through growth and transformation.
  Data-driven operator with fluency in CX systems (e.g., Kustomer), order management platforms (NetSuite, Shopify, 3PL WMS), and analytics tools.
  Resilient and adaptable, able to lead through complexity, ambiguity, and change while keeping teams engaged and motivated.
  A collaborative leader who breaks down silos and builds strong cross-functional partnerships.
  Positive, empathetic, approachable, and able to balance high performance standards with humor, levity, and humanity.

This is a full‑time exempt remote position based in the United States. Preference will be given to candidates in the Denver, CO metro area.

The targeted compensation for this position starts at $120,000, dependent upon experience and location. Our total rewards package includes competitive compensation, generous PTO, volunteer days off, health benefits (medical, dental, vision and disability), 401(k) with match and paid parental leave. Additionally, we offer design services, furniture discounts and anniversary merchandise credits.

Havenly is an Equal Opportunity Employer. Our employment decisions are made without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other legally protected status.

Applicants must be currently authorized to work in the United States on a full‑time basis. As a company, our goal is to make everyone feel good at home, and that starts with our team. We celebrate our differences and encourage everyone to bring their true selves to work each day. Havenly is committed to cultivating a diverse and inclusive team and welcomes candidates of all backgrounds.