Who We Are

Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative solutions and world class services to Federal Government clients. 

Our employees have voted us as a 'Best Place to Work' 9 times and we are an INC 5000 recipient for being one of the fastest growing businesses in the United States.

Our Values: People First, Servant Leadership, Deliver and Inspire Excellence, Do the right thing! 

What You’ll Do

IronArch Technology is seeking an Engineering Manager to join the Consular Appointment Management Platform (CAMP) program at the U.S. Department of State. CAMP is a mission-critical modernization effort that will unify consular scheduling worldwide, improving how American citizens and foreign nationals access essential services. 

This is a hybrid role that blends hands-on engineering contributions with people leadership responsibilities. On the project, you will work directly as a senior engineer — designing, coding, and delivering secure, scalable solutions. At the same time, you will manage and mentor engineers within IronArch, helping grow talent and guide career development, whether those reports are directly staffed on CAMP, or not. You will be the prime partner to the Technical Lead: while the Tech Lead sets architectural direction, you will drive delivery execution, build team capacity, and create an environment where engineers thrive. 

On the people management side, you will also be responsible for managing 3–5 engineers. This includes checking on how their work is going, fostering professional development, providing technical mentorship, and meeting regularly with them. Some team members may support initiatives beyond the one you are staffed to, requiring adaptive leadership and resource management across a matrixed environment. 

Key Responsibilities 

• Contribute directly as a hands-on engineer — designing, building, and reviewing secure, cloud-native code in CAMP’s AWS-based architecture. 
• Partner with the Technical Lead to ensure architecture translates into timely, high-quality delivery. 
• Ensure best practices are followed for DevSecOps, automated testing, Section 508 accessibility, and OWASP security standards. 
• Drive Agile delivery practices (sprint planning, retrospectives, backlog refinement) to ensure alignment and velocity. 
• Serve as a bridge across functions — coordinating with product, design, DevOps, and QA teams. 
• Foster a collaborative, inclusive team culture, ensuring engineers have what they need to succeed. 

Leadership and Team Development 

• Manage and mentor 3–5 direct reports. 
• Provide career guidance, technical oversight, and workload balancing across team members who may support additional contracts. 

•  Public Trust Clearance or higher (ability to obtain and maintain required background investigation) .

Preferred Experience

• 8+ years of professional software engineering experience, including 2+ years leading engineers. 
• Proven ability to deliver as an IC while managing people. 
• Strong knowledge of cloud-native environments (AWS preferred), CI/CD pipelines, and secure coding practices. 
• Experience with federal IT compliance (ATO, accessibility, cybersecurity) is highly desirable. 
• Demonstrated success building team culture and mentoring engineers. 
• Current authorization to work with the Department of State or other federal agency. 
• Familiarity with multiple stacks: React, Next.js, Node.js, Go, PostgreSQL, Kubernetes, CI/CD. 
• Prior experience in large-scale federal IT modernization programs. 

 (#LI-remote) Remote with up to 10% travel required.  

Why IronArch Technology?

• Awarded Best Place to Work 9 times!
• Competitive compensation and market-leading bonus opportunities
• Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch. For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses
• Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time
• 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting
• 20 days of PTO accumulated per calendar year
• 11paid holidays
• Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves
• Sabbatical programs
• Company-paid short- and long-term disability
• Company-paid life insurance
• Voluntary life, accidental and indemnity income replacement benefits
• Professional development reimbursement
• Health club reimbursement
• Matching donation program and annual philanthropic activities 
• Pet insurance
• And more!

Apply today to learn why IronArch Technology has been recognized as “Best Place to Work” for 9 years!

IronArch Technology is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

In alignment with applicable state and local pay transparency laws, IronArch includes a salary range in our job descriptions to support equity and transparency in our hiring process. The compensation range provided reflects what we reasonably expect to offer for this role, with the final offer determined by a variety of factors including skills, experience, and scope of responsibilities.  

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

We are seeking a Mid to Senior Level Python Developer to join our DevOps team, contributing to the design, development, and optimization of automation tools, backend microservices, and infrastructure integrations. This role combines advanced Python programming with a strong understanding of DevOps principles, enabling our team to deliver scalable, resilient, and secure solutions for internal operations and production environments.

Key Responsibilities

• Develop clean, efficient, and maintainable Python code for automation scripts, APIs, and backend systems.
• Collaborate closely with DevOps and cloud engineers to integrate code with CI/CD pipelines and infrastructure deployment tools.
• Design and optimize internal tooling to improve deployment speeds, monitoring capabilities, and system resilience.
• Implement best practices for testing, code review, and documentation in line with team standards.
• Troubleshoot production issues, identify root causes, and deploy effective long-term fixes.
• Work with cloud platforms (AWS, Azure, or GCP) to connect applications with infrastructure.
• Mentor junior developers and contribute to knowledge sharing within the team.

Required Qualifications

• 3–7+ years of professional experience developing in Python.
• Experience with at least one Python web framework (FastAPI, Flask, Djan).
• Strong understanding of RESTful APIs, microservices architecture, and modern software development practices.
• Familiarity with DevOps tools and workflows (Docker, Kubernetes, GitLab CI/CD).
• Proficiency in writing unit tests and implementing automated testing strategies (pytest, unittest).
• Experience working with cloud services (AWS Lambda, S3, EC2, Azure Functions).
• Solid grasp of Linux/Unix or Windows environments and shell scripting (bash, PowerShell).

Nice-to-Have Skills

• Exposure to infrastructure-as-code tools (Terraform, Ansible, Packer).
• Experience with observability tools and libraries (Prometheus, Grafana, Otel) or async frameworks (Celery, asyncio).
• Background in data parsing, ETL pipelines, or distributed systems.
• Performance tuning and optimization for large-scale applications.

Soft Skills

• Strong problem-solving abilities and creative thinking under pressure.
• Excellent communication skills with both technical and non-technical stakeholders.
• Ability to work independently while contributing to team goals.
• Product-oriented mindset and comfortable collaborating across teams.
• Mentorship mindset and willingness to share knowledge.

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.  

• Competitive, above-average compensation
• Global tourist: With us, you can also work from abroad from time to time
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers
• A modern environment in which the "you" is part of it
• Open feedback culture, flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. 

For our client, we are looking for a Principal / Lead Software Engineer (Vue.js / TypeScript / GraphQL) to join a fast-growing European SaaS company that develops a browser-based video communication platform. Their solution powers webinars, virtual meetings, demos, and online training all directly in the browser, without downloads or installations.

You'll act as a technical and strategic partner to customers, bridging product capabilities with customer needs. This is a customer-facing, high-impact role that combines technical leadership, pre-sales solution design, and hands-on engineering. You'll collaborate closely with Sales, Product, and Engineering teams to create proof-of-concept implementations, lead technical conversations, and ensure that clients get the most value from the platform.

• 5+ years of experience in Solutions Engineering, Sales Engineering, or a similar technical role
• Proven Tech Lead / Principal Engineer experience
• Strong knowledge of APIs, webhooks, and SaaS integrations
• Expert-level skills in Vue.js and TypeScript
• Strong command of GraphQL and general web technologies (REST, JavaScript, etc.)
• Excellent communication and stakeholder management skills
• Fluency in English

Nice to have:

• Experience working in startup or scale-up SaaS environments
• Familiarity with automation platforms (Zapier, Make, etc.)
• Experience building internal tools or contributing to technical content

• Lead technical discovery sessions with prospects and customers
• Design scalable integration solutions using APIs and webhooks
• Support sales cycles with demos, documentation, and expert insights
• Build prototypes or internal tools to demonstrate platform capabilities
• Collaborate with Product and Engineering to prioritize feature requests
• Provide mentorship and technical leadership to Solutions Engineers and other team members

• 100% remote work (Europe or Ukraine)
• B2B contract with a competitive rate
• Opportunity to shape the technical direction of a fast-growing SaaS platform
• Work in a collaborative, transparent, and international team
• Freedom to experiment, innovate, and directly impact product growth

If you are ready to take on this strategic and impactful role, we look forward to receiving your CV and getting to know you better.

Our client, a leading organization in the education and training industry, is seeking a motivated and detail-oriented B2B Customer Support professional to join their growing team. This role will play a crucial part in managing customer support operations behind the scenes, handling user management, order processing, data entry, and inbox monitoring. The ideal candidate is organized, proactive, and comfortable working across multiple platforms to ensure seamless processes and exceptional client communication.

Location: Fully-Remote (Work from Home), 9 AM – 5 PM EST

Customer Support Inbox Management

• Monitor and triage the customer support inbox, ensuring timely responses to inbound requests.

• Process orders and transactions efficiently while maintaining accuracy and organization.

Data Entry & User Management

• Perform accurate data entry, including setting up new users and updating existing customer details.

• Maintain up-to-date templates and ensure all information is correctly recorded for smooth fulfillment.

Cross-Brand Support

• Support multiple brands within the organization, ensuring alignment and consistency across customer support operations.

Ticket Management

• Use Zendesk and similar tools to manage tickets, track progress, and ensure all customer inquiries are addressed promptly.

Backend Administrative Support

• Assist with backend processes such as organizing templates, distributing materials, and managing incoming requests to enhance operational efficiency.

Experience

• 5+ years of experience in customer support, preferably in a B2B environment.

• Previous experience using ticket management systems (such as Zendesk) is highly valued.

• Background in client-facing roles, handling customer inquiries and service-related communications.

Skills

• Excellent written and verbal communication skills in English, with a professional and empathetic tone.

• Advanced Excel proficiency, including pivot tables and data manipulation functions.

• Strong organizational and time management abilities, with attention to detail and accuracy.

• Tech-savvy and comfortable learning new platforms quickly (training provided).

• Analytical mindset with strong problem-solving and critical-thinking skills.

• Eager to learn, adaptable, and proactive in improving systems and workflows.

• Efficient Inbox Management: Customer requests are handled promptly and accurately.

• Smooth Administrative Operations: Data and user management processes run seamlessly.

• Cross-Brand Collaboration: Support efforts are aligned across all company brands.

• Professional Growth: The role evolves into a broader strategic or account management path over time.

This is an exciting opportunity for a B2B Customer Support professional to take ownership of key operational processes and play a vital role in ensuring client satisfaction. If you are detail-oriented, proactive, and ready to grow within a collaborative environment, this position offers a clear path toward professional development and long-term success. Apply now!

• Fill in the application form

• Record a video showcasing your skill sets

If you enjoy researching, learning and understanding and then writing about new software or online services this job will give you the ability to work your own hours from home with a forward thinking progressive team. 

You'll need 

• good software skills,
• typing speed,
• desire to learn new software skills,
• be able to write several articles per week on a variety of different topics 
• experience or understanding about remote work in accounting, bookkeeping and office administration
• ability to receive a writing brief and understand the key marketing objectives
• ability to work independently

Working Conditions

You'll have a large amount of past content to work with to create blogs with images and links and using relevant keywords. SEO is an important part of this work so any knowledge or understanding of SEO topics you have should be included in your resume and/or cover letter.

A great aspect of this job is that you'll learn about the very tools that help make employees and job seekers more valuable in light of the recent changes in most of our working lives. The team you'll work with have been working online remotely for over a decade so they have a lot of valuable knowledge and experience to share.

Ideal knowledge

Knowledge about bookkeeping and WordPress is preferable but not essential as training and support is available for the right candidate. These skills are preferable: 

• Google Docs
• WordPress blog

Review the software used by remote workers and include any information about your experience using any of these programs.

Income 

The income for this week is $200-$400 per week and may increase depending on your capabilities and performance.

• Primary communication conduit between operations and customers regarding shipping dates, and supply issues.
• Aligning customer program expectations including lead times and service levels with operational capabilities, ensuring compliance, and working cross-functionality to address gaps.
• Partner with sales to increase selling time and streamline operational tasks.
• Track and report on the status of large, complex orders with high SKU counts.
• Support continuous improvement initiatives in communication and escalation processes.
• Maintain accurate documentation of customer interactions and resolutions.

• Improves customer satisfaction and retention through timely, clear communication.
• Provide structured feedback to operations based on customer expectations.
• Strengthens alignment between commercial and operations teams.
• Collaborate cross-functionally with Sales, Operations, Channel, and IT to ensure alignment to strategic objectives.
• Track all program effectiveness and recommend changes and improvements.

• Bachelor's degree in supply chain management, business, mathematics, statistics, or a related field. 
• 3+ Years Experience in demand planning, supply chain management, or a similar role.
• Experience using data to solve problems and implement solutions with large National Distributors. 
• Proficient in using Microsoft Excel, data visualization tools, and other relevant software applications and planning systems.
• Strong analytical skills with an understanding of financial metrics and analytic tools such as PowerBI and Snowflake.
• Customer-focused, can-do mindset with a passion for problem-solving and commitment to continuous improvement.
• Strong leadership abilities with experience working cross-functionally with Sales, Operations, Supply Chain & Customer Service
• Experience navigating complex businesses, large product portfolios & high SKU count while exercising attention to detail. 
• Strong Ability to drive inferences. 
• Professional, proactive, and solution-oriented communication style. High sense of urgency and personal accountability. 
• Ability to balance customer advocacy with company priorities. 
• Willingness To Travel Up To 10%

Hey there! Are you ready to kickstart your career in digital marketing with an exciting opportunity at Learnrithm Ai? We're a dynamic software development company that's all about innovation and growth, and we're on the hunt for a Digital Marketing Intern to join our vibrant team. With a team size of 51-200 passionate professionals, you'll be diving headfirst into a creative and supportive environment where your ideas and efforts truly matter. You'll have the chance to learn from the best in the industry and get hands-on experience with real-world projects. If you're eager to enhance your skills, explore new strategies, and make a tangible impact, this is the place for you. Join us in shaping the future of technology and marketing while having fun along the way. Can't wait to see what you bring to the table!

• Assist in developing and implementing digital marketing strategies across various online platforms.
• Create engaging content for social media channels to boost brand presence and engagement.
• Monitor and analyze website traffic and user engagement metrics using tools like Google Analytics.
• Collaborate with the design team to create visually appealing and effective digital marketing materials.
• Support the marketing team in organizing and executing online events and webinars.

• Currently pursuing a degree in Marketing, Business, or a related field.
• Strong written and verbal communication skills.
• Familiarity with social media platforms and digital marketing tools.
• Creative thinker with an eye for detail.
• Ability to work collaboratively in a fast-paced environment.

Join Learnrithm Ai as a Digital Marketing Intern. Dive into the dynamic world of software development with a vibrant team. Boost your career while having fun!

Job Title: Support Specialist

Location: Remote; must live in the California region

Employment Type: Full-Time

Reports To:  Impact Director

About Us:

Amira Learning accelerates literacy outcomes by delivering the latest reading and neuroscience with AI. As the leader in third-generation edtech, Amira listens to students read out loud, assesses mastery, helps teachers supplement instruction and delivers 1:1 tutoring. Validated by independent university and SEA efficacy research, Amira is the only AI literacy platform proven to achieve gains surpassing 1:1 human tutoring, consistently delivering effect sizes over 0.4.

Rooted in over thirty years of research, Amira is the first, foremost, and only proven Intelligent Assistant for teachers and AI Reading Tutor for students. The platform serves as a school district’s Intelligent Growth Engine, driving instructional coherence by unifying assessment, instruction, and tutoring around the chosen curriculum.

Unlike any other edtech tool, Amira continuously identifies each student’s skill gaps and collaborates with teachers to build lesson plans aligned with district curricula, pulling directly from the district’s high-quality instructional materials. Teachers can finally differentiate instruction with evidence and ease, and students get the 1:1 practice they specifically need, whether they are excelling or working below grade level. 

Trusted by more than 2,000 districts and working in partnership with twelve state education agencies, Amira is helping 3.5 million students worldwide become motivated and masterful readers. 

Mission:
To provide rapid, accurate, and empathetic technical support to assigned districts, ensuring the seamless technical operation of the Amira platform. The Support Specialist serves as the primary technical liaison, building trust with district IT departments and removing all technology-related barriers to success.

Essential Functions:

• Technical Issue Resolution: Act as the frontline problem-solver for all inbound technical support requests from the pod's assigned districts, managing tickets from initial triage to final resolution.

• Technical Onboarding: Own and manage the technical aspects of implementation, including student information system (SIS) integration, rostering, and Single Sign-On (SSO) configuration.

• IT Partnership Management: Build and maintain strong, proactive relationships with key technical contacts within district IT departments.

• Proactive System Monitoring: Monitor system performance and logs for assigned districts to proactively identify and address potential technical issues before they impact users.

• Knowledge Management: Document technical issues, solutions, and district-specific configurations in the internal knowledge base to improve team efficiency and scalability.

Qualifications (Education and Experience):

• 2-4 years of experience in a technical support, IT help desk, or similar role, preferably in a SaaS or EdTech company.

• Strong troubleshooting and problem-solving skills.

• Experience with ticketing systems (e.g., Salesforce, Jira) and remote support tools.

• Familiarity with school district IT environments, including SIS platforms (e.g., PowerSchool, Infinite Campus) and rostering standards (e.g., OneRoster, Clever).

• Excellent written and verbal communication skills, with an ability to explain complex technical concepts to non-technical users.

• There will be some travel associated with this role

Key Performance Indicators (KPIs):

• Time-to-Resolution (TTR) for support tickets.

• Customer Satisfaction (CSAT) on support interactions

• Portfolio-level Customer Health Score

• Service Level Agreement (SLA) adherence.

Benefits:

• Competitive Salary

• Medical, dental, and vision benefits

• 401(k) with company matching

• Flexible time off

• Stock option ownership

• Cutting-edge work

• The opportunity to help children around the world reach their full potential

Commitment to Diversity:

Amira Learning serves a diverse group of students and educators across the United States and internationally. We believe every student should have access to a high-quality education and that it takes a diverse group of people with a wide range of experiences to develop and deliver a product that meets that goal. We are proud to be an equal opportunity employer.

The posted salary range reflects the minimum and maximum base salary the company reasonably expects to pay for this role. Salary ranges are determined by role, level, and location. Individual pay is based on location, job-related skills, experience, and relevant education or training. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, pregnancy, genetic information, marital status, military service, or any other status protected by law.