Headquarters: EMEA Remote About Customer.io Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, I'm Matt Lane, Manager of Account Management at Customer.io, and I'm looking for an Account Manager to join our EMEA team. This is a revenue ownership role — you'll manage a portfolio of mid-market and enterprise accounts, driving renewals, identifying expansion opportunities, and building the kind of relationships that make customers want to grow with us. You'll be part of a tight-knit EMEA team and a key commercial voice for the accounts you own. This role is open to candidates based in the UK or Ireland only. What we value Commercial ownership — you treat your book of business like it's yours, because it is Forecasting discipline and data-driven decision-making, not gut feel Multi-threaded relationships — you build trust across the org, not just with one champion Expansion through value, not feature gates or mechanical levers Close partnership with Customer Success — you see CS as a collaborator, not a handoff What you'll do Own the full commercial strategy for a portfolio of mid-market and enterprise accounts — renewals, expansion, and churn mitigation Drive growth by helping customers adopt Customer.io more strategically, identifying new use cases and articulating ROI clearly Forecast renewal and expansion pipeline accurately with a clear, repeatable methodology Build multi-threaded relationships from day-to-day operators to Directors and VPs, becoming a trusted commercial advisor Partner closely with Customer Success on account health and with Sales on expansion deals Engage Legal and Finance on complex renewals and collaborate cross-functionally to move deals forward What we're looking for 3+ years in Account Management, Sales, or a related SaaS commercial role with direct ownership of a revenue number (5+ years preferred) Experience managing $5m ARR, predominantly in the MM space Proven ability to grow customer spend outside of overages or true-ups — genuine expansion through adoption and value articulation A forecasting methodology you can walk through clearly — it doesn't need to be a named framework, just logic you own Comfortable pulling usage data, tracking health scores, and building your own dashboards Strong communicator — clear and persuasive with both technical and non-technical stakeholders Based in the UK or Ireland Compensation & Benefits We believe in transparency. Starting salary for this role is $80,500 base + $34,500 variable = $115,000 OTE USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with a Recruiter 45-minute video call with the Hiring Manager Take-Home Assignment 1-hour Assignment Review Call with the team All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.   To apply: https://weworkremotely.com/remote-jobs/customer-io-account-manager-emea

Headquarters: Remote Nigeria, Lagos BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role Identify, generate, qualify, and close new business for customers and prospects in a defined territory.  Responsible for managing the full sales lifecycle, building the go-to-market plan (including direct and indirect business).  What You’ll Do Develop new and existing accounts within defined territory Complete and maintain a territory sales plan which outlines a road map to success Responsible for meeting or exceeding your monthly, quarterly, and annual quota by proactively prospecting for All Product Lines and opportunities with new and existing customers Responsible for sales forecasting, lead generation, prospecting, and account management through the close cycle Maintain accurate Whitespace data on customer and focus prospect accounts Partner closely with Vice President, SE’s, PAM’s and wider POD to deliver strategic goals Algin with Channel team and Channel Partners to deliver value to our customers and BeyondTrust wherever possible Align with SDR team to proactively cover your total addressable market (focus and non-focus territory accounts) Attend corporate trade shows and events Maintain sales pipeline activity in Salesforce Schedule and conduct product demonstrations and detailed presentations to prospects, customers and partners. SE support is available Lead RFP responses for your accounts What You’ll Bring Bachelor’s degree or equivalent work experience 2 - 4+ years customer-facing sales experience with security, PAM, Identity Management, or IT related software  Proven track record of meeting or exceeding sales quota Established network and relationships with senior IT professionals Excellent communication and influencing skills Ability to travel within a defined region (approx. 25%) Nice To Have Completed sales training (MEDDICC, Command the Message, Sandler, SPIN, DISC, TAS, Miller) Better Together Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together. About Us BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders. BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners. Learn more at www.beyondtrust.com.  #LI-BG1 To apply: https://weworkremotely.com/remote-jobs/beyondtrust-account-executive-ii

Headquarters: APAC - Remote; Europe - Remote About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.   Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.   Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Job Summary The role seeks a skilled researcher with a background in security or risk control. You will be responsible for analyzing blockchain data, leading forensic investigations into crypto-related crimes (theft, scams, market manipulation), and studying vulnerabilities within blockchain protocols and smart contracts. Main Responsibilities Data Analysis: Analyze blockchain data to identify and flag abnormal cases. Forensics & Investigation: Trace and lead forensic investigations into real-world crypto theft, scams, and market manipulation. Security Research: Study vulnerabilities and security issues related to blockchain protocols and smart contracts. Reporting: Write high-quality industry or academic research reports and papers. System Optimization: Collaborate with development teams to improve blockchain data collection and threat identification. Incident Response: Partner with internal and external stakeholders to handle accident/incident responses.   Key Requirements Education: Bachelor’s, Master’s, or Ph.D. in Blockchain Security, Computer Science, Data Science, or a related field. Publication Record: A strong track record of publications in top-level industry or academic conferences is highly valued. Programming: Proficiency in languages used for blockchain analytics (e.g., SQL, Python, JavaScript). Tools: Hands-on experience with blockchain monitoring/forensic tools and analytics platforms. Domain Knowledge: Deep understanding of blockchain protocols, smart contracts, consensus mechanisms, and cryptography. Soft Skills: Effective communication and strong collaboration abilities. Why Join UsAt Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include:- Study Growth Fund: We support your professional development and continuous learning.- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path. To apply: https://weworkremotely.com/remote-jobs/bybit-blockchain-risk-control-research-intern

Headquarters: Remote (North America) About Hightouch Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works. Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible. Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart. At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.  About The Role At its core, the AI Strategy Consultant role centers around driving marketing strategy and transformation in enterprise organizations. Today, most marketing communications are planned weeks in advance on a calendar based on dates and internal priorities. Each email, push, campaign takes 3-5 people and dozens of steps to create. Our customers come to us looking to transform the way they do marketing: using AI agents to rapidly learn about consumer preferences and deliver highly effective marketing and product experiences to each customer 1:1. As an AI Strategy Consultant, you are the trusted technical–strategic partner for our AI Decisioning customers. You own the bridge between what the product can do and what the customer’s business needs — from discovery through go‑live and expansion. You’ll work with as a part of a driven and creative team of ML + product engineers, product designers, and other Strategy Consultants to deploy new use cases with the largest customer-facing brands in the world. Your mission is to uncover the most impactful use cases for our customers, understand the insights that are derived from the decision engine, and recommend to our customers new campaigns or adjustments to achieve greater outcomes. You’ll immerse yourself in our customer’s marketing organization. You’ll partner with customer teams and explore the data, and plunge into the product landscape to help us scale. The problems you’ll work on require a curious and analytical approach, sharp product intuition, and the ability to use insight to improve decisions. No two days are the same, but you can expect to: Own all phases of AI Decisioning use case delivery working alongside Hightouch engineers, customer executives, marketers, and IT stakeholders Run design sessions with customers to decide on and document use case requirements and improvements Champion delivery & project management excellence through development of process playbooks and best practices Proactively identify, escalate, and mitigate potential project risks Build relationships with key stakeholders at Hightouch customers Participate in driving the AI Decisioning product strategy What We're Looking For Ability to travel 10 - 25% required Experience working with Martech tools/CEMs/CDPs/etc. Strong discovery and interpersonal skills Intellectual curiosity, high ambition, and humility Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy Bonus If You Have Experience with programming, scripting or statistical packages (e.g. Python, R, Matlab, SQL) We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. We focus on impact and potential for growth more than years of experience. The salary range for this position is $170,000-$200,000 (80/20 split variable) USD per year.E-Verify Statement Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants. E-Verify NoticeE-Verify Notice (Spanish)Right to Work NoticeRight to Work Notice (Spanish) To apply: https://weworkremotely.com/remote-jobs/hightouch-ai-strategy-consultant

Headquarters: Remote, East Coast USA Joining Collibra Public Sector LLC (CPS) Collibra Public Sector LLC (CPS) is a DCSA-cleared entity operating under an approved Proxy Agreement (PA) and Affiliated Operations Plan (AOP) as a FOCI-mitigated subsidiary.  The Director, Facility Security Officer (FSO) will serve as the principal security advisor to CPS’s Government Security Committee (GSC) and the company's primary interface with the Defense Counterintelligence and Security Agency (DCSA) and other cognizant security authorities. Additionally, the Director will be responsible for developing, implementing, and ensuring compliance with our Insider Threat Program and be the designated FSO and Insider Threat Security Officer (ITPSO). This is a foundational leadership role within CPS.  The Director will own the ongoing execution and maturation of CPS’s policies in accordance with the National Industrial Security Program. The Director will ensure full compliance with the PA and AOP between CPS and the parent company.  The FSO reports to the CPS General Manager and operates under the oversight of the GSC. This role requires independence and a thorough understanding of the obligations that govern FOCI-mitigated entities, facility clearances, and personnel clearances. The Director, Facility Security Officer is responsible for  FOCI Compliance and Proxy Agreement Execution Serve as principal advisor to the GSC on all matters related to the PA compliance and any other applicable matters. Maintain and enforce all obligations under the approved PA and APO, including visit controls, the Electronic Communications Plan, and the Technology Control Plan. Serve as the primary point of contact with DCSA for all matters related to facility clearances, annual compliance reporting, and all FOCI mitigation oversight. Review and approve all affiliate contacts, visits and communications between CPS and the parent company in accordance with the approved visit controls procedures. Develop and maintain a FOCI mitigation instrument (Security Control Agreement, Special Security Agreement, or equivalent) in coordination with outside counsel on FOCI mitigation matters and any open compliance questions. Establish and maintain all required DSS/DCSA-mandated records, plans, and programs. Personnel Security Administer personnel security clearance processing end-to-end via JPAS/DISS, including nominations, investigations, and visit certifications. Advise employees and managers on clearance eligibility, adjudicative guidelines, and ongoing reporting obligations. Maintain a current and accurate roster of cleared personnel and access authorizations. Insider Threat & Security Education Lead Collibra's Insider Threat Program, including a multi-disciplinary hub and reporting mechanisms. Develop and deliver annual and ongoing security education and awareness training for cleared and uncleared personnel. Conduct self-inspection programs and prepare for DCSA facility reviews and annual compliance audits. Governance & Stakeholder Management Serve as a trusted advisor to the General Manager and the GSC senior leadership on all security and compliance matters related to the government business. Partner with independent legal counsel on export control compliance, including ITAR/EAR obligations as they intersect with CPSs products and services. Support contract compliance and bid activities requiring security documentation or clearance certifications. Coordinate incident investigations involving potential unauthorized disclosure, fraud, or insider threat, and ensure prompt reporting to GSC and DCSA as required. You Have 8+ years of experience as a Facility Security Officer or in a substantially similar industrial security role within a cleared defense contractor environment. Deep working knowledge of the NISPOM (32 CFR Part 117), DAAPM/Risk Management Framework, and DCSA oversight processes. Demonstrated experience managing or supporting FOCI mitigation instruments (PA, Security Control Agreement (SCA), Special Security Agreement (SSA), or equivalent). Experience with proxy-agreement structures specifically is strongly preferred. Proficiency with JPAS, DISS, and eQIP/SF-86 processing. Active U.S. Government security clearance (Top Secret required); ability to obtain and maintain clearance at the level required for the role. Demonstrated ability to operate independently and to enforce compliance boundaries with affiliate and parent company personnel. This role requires someone who is genuinely comfortable saying no when the rules require it. Bachelor's degree in a related field, or equivalent combination of education and experience. Experience in a FOCI-mitigated environment at a commercial software or technology company, particularly one with active DSCA oversight.  Demonstrated proficiency in leveraging AI tools (e.g., Claude, Gemini, ChatGPT, Copilot) to solve real-world business challenges, drive measurable outcomes, or streamline workflows. Familiarity with ITAR/EAR export control compliance as applied to software and SaaS products. Industrial Security Professional (ISP) or similar certification. Experience managing COMSEC accounts or working in a multi-facility environment. You are A compliance enforcer who leads with credibility, you've built a reputation for holding firm on security boundaries, even when it creates friction with senior stakeholders or affiliate personnel, and you do so with professionalism and clear regulatory grounding. Independently operating and self-directing, you're comfortable owning a program end-to-end without a security team beneath you, proactively identifying gaps, drafting policies, and driving decisions without waiting for organizational scaffolding to be built around you. Deeply fluent in FOCI mitigation frameworks, you're familiar with applying Proxy Agreement or Security Control Agreement structures to day-to-day operational decisions, including managing visit controls, affiliate communications, and annual DCSA reporting obligations. A trusted cross-functional partner, you work naturally alongside legal counsel, General Managers, and executive governance bodies like a GSC, translating dense regulatory requirements into clear guidance that non-security stakeholders can act on. Familiar with applying export control frameworks to technology products, you understand how ITAR and EAR obligations intersect with software or SaaS environments and can partner with counsel to ensure compliance without blocking the business from operating effectively. Measures of Success Within your first month, you will immerse yourself in CPS's existing Proxy Agreement, Affiliated Operations Plan, and all DCSA-mandated records, establish relationships with the Government Security Committee and key stakeholders, and conduct a comprehensive gap assessment of current FOCI compliance posture and personnel security rosters. Within your third month, you will take full ownership of DCSA communications and annual compliance reporting, implement or strengthen visit controls and the Electronic Communications and Technology Control Plans, and launch a refreshed security education and awareness training program for cleared and uncleared personnel. Within your sixth month, you will have matured the Insider Threat Program into a fully operational multi-disciplinary hub with established reporting mechanisms, completed a self-inspection cycle in preparation for DCSA facility reviews, and embedded yourself as a trusted advisor to the GSC on all security, ITAR/EAR, and FOCI mitigation matters, setting the long-term compliance foundation for CPS's growth in the public sector. Compensation for this role The standard base salary range for this position is $184,000.00 - $230,000.00  per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location. In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.  Benefits at Collibra Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra’s benefits. We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra. At Collibra, we’re proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form. To apply: https://weworkremotely.com/remote-jobs/collibra-director-facility-security-officer

Headquarters: Türkiye, Remote  The salary range for this role is $3,333 - $6,000 per month (Gross in USD) About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping! About the Role:  We are seeking a talented and motivated AI Engineer II who is best in class, with a high IQ and a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with strong prospects for continued growth and increased ownership. As an AI Engineer II on the Applied AI team, you will take on end-to-end ownership of complex platforms and systems that power Sezzle's AI-driven capabilities. Your work will span initiatives such as building AI-powered platforms from scratch, developing intelligent automation and orchestration systems, and embedding proprietary AI solutions directly into customer-facing products, internal tools, and operational workflows. You will operate in highly ambiguous problem spaces, working closely with product, engineering, and operations teams to identify opportunities where AI can drive meaningful impact — whether that's enhancing the customer experience, improving decision-making, or automating complex workflows. This role is ideal for engineers ready to move beyond scoped execution and into leading solutions: shaping architecture, driving implementation, and ensuring that what is built is reliable, scalable, and genuinely useful for both external users and internal teams. What You'll Do: Lead the design, development, and ownership of AI-powered internal platforms and systems, including initiatives built from the ground up. Own end-to-end delivery of complex projects, from problem discovery and system design through production rollout and iteration. Design and implement AI-driven features, intelligent automation, and orchestration systems that enhance customer experiences and compound productivity across teams. Embed AI capabilities into customer-facing products, internal tools, and operational workflows, ensuring solutions integrate naturally and deliver measurable value. Build full-stack systems spanning backend services, APIs, data layers, and frontend interfaces. Translate ambiguous business and operational problems into scalable, maintainable, AI-enabled technical solutions. Apply strong systems thinking to ensure reliability, performance, security, permissions, and auditability across platforms. Collaborate closely with engineers, teams, and stakeholders across the company to identify high-impact opportunities and drive adoption. Participate in production support and incident response for owned systems, helping define and uphold reliability and operational best practices. Mentor AI team members through code reviews, design feedback, and hands-on guidance, raising the overall quality bar of the team. What We Look for: 3–5 years of professional experience in software engineering, AI engineering, platform engineering, or related roles. Hands-on experience designing, building, and shipping AI-powered systems into production environments. Strong proficiency in Python, SQL, and frontend frameworks such as React. Proven experience designing and owning production-grade full-stack systems. Experience working with distributed systems, internal platforms, or complex data workflows. Demonstrated experience working with Claude or equivalent large language model tools is required; candidates must be comfortable leveraging AI to enhance productivity, research, and communication. Ability to operate effectively in ambiguous problem spaces and drive solutions with minimal direction. Preferred Qualifications: Experience building AI-first platforms or internal products from scratch, including early architectural decisions. Strong foundation in core machine learning and data science principles, including supervised/unsupervised learning, feature engineering, model evaluation, and statistical inference. Experience with transformer architectures (BERT, GPT, etc.) and understanding of attention mechanisms, tokenization, and fine-tuning strategies for domain-specific applications. Experience developing AI-assisted or agentic systems that interact with tools, data, or workflows. Familiarity with embeddings and vector representations, including text embeddings, similarity search, and integration with vector databases (Pinecone, Weaviate, pgvector, or similar). Experience with NLP techniques including text classification, named entity recognition, semantic search, and information extraction. Familiarity with cloud-native development using AWS. Understanding of prompt engineering, retrieval-augmented generation (RAG), and LLM application patterns. Experience with containerized systems and orchestration tools such as Docker and Kubernetes. Exposure to CI/CD pipelines and modern development workflows (e.g., GitLab). Experience with Golang is a plus (or willingness to learn). About You: You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed. You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking. You earn trust - you listen attentively, speak candidly, and treat others respectfully. What Makes Working at Sezzle Awesome: At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.  #Li-remote #full-time To apply: https://weworkremotely.com/remote-jobs/sezzle-ai-engineer-ii-remote-1

Headquarters: Remote - USA About the Role Abnormal AI is looking for a Customer Analytics Manager to join our CS Operations team. This role owns the data models and analytics that let us understand, score, and grow our customer base — from health scoring and product usage/adoption to expansion opportunity sizing. You'll partner closely with Customer Success, Sales, and Product leadership to turn raw usage and configuration data into models and insights that drive proactive, revenue-relevant action. The ideal candidate is equally comfortable in the technical weeds of a data model and in a room with executives, translating complex analysis into a clear, actionable narrative. What you will do Build and maintain the customer health scoring model, ensuring it reflects risk, engagement, and satisfaction signals across the customer lifecycle. Develop and own data models for product usage and adoption, giving CS, Support, and leadership clear visibility into how customers engage with the platform. Conduct ad-hoc, deep-dive data analysis for CS leadership, Sales, and Product, translating findings into clear, actionable recommendations. Build and maintain product configuration metrics that surface how customers have deployed the platform relative to best practice. Identify and model upsell, cross-sell, and expansion addressable market opportunities within the existing customer base. Partner cross-functionally with CS Operations, Sales, Product, and Data teams to keep analytics infrastructure and definitions consistent and trusted. Present insights and recommendations to CS leadership in a clear, decision-ready format.   Must Haves 5+ years of experience in analytics, data science, or business intelligence, ideally supporting a Customer Success or Revenue org at a SaaS company. Advanced SQL skills and hands-on experience building data models in a modern data warehouse (e.g., Snowflake, Databricks, BigQuery). Proficiency with BI/visualization tools such as Sigma, Tableau, or Looker. Proven experience building and maintaining customer health score models that drive proactive action across CS teams. Experience building product usage/adoption or product configuration metrics from raw product telemetry or usage data. Track record of identifying and sizing upsell, cross-sell, or expansion opportunities within an existing customer base. Nice to Have Experience with Customer Success tools such as Gainsight, Gong, or Pendo. Hands-on experience building AI-powered workflows (e.g., Glean agents, Claude skills) to automate analysis. BS/BA degree in a quantitative field (Statistics, Economics, Computer Science, or related). #LI-ME1Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location.In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.Base salary range:$107,100—$154,000 USDAI and our hiring processAbnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and identify areas for the interviewer to explore. They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here. To apply: https://weworkremotely.com/remote-jobs/abnormal-customer-analytics-manager

Headquarters: Remote - United Kingdom Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. We are searching for a strategic community management and operations expert to join the International Community team and help grow outside of the US. As an integral part of the Product organization, the International Community team plays a key role in helping team realize its mission: bringing community and belonging to everyone in the world. As the Strategic Community Specialist, you will be at the forefront of jumpstarting and fostering local communities. You will be an expert of the French market, proficient in English, and focused on proactive initiatives to build bridges with local volunteer moderators and innovate, iterate, refine, and scale our international consumer playbook. The insights derived from your relationships and experiments will help accelerate our growth in France. This is a rare opportunity to join a new team at one of the most influential consumer products on the internet. If developing and proving out a community relations and growth playbook in close tandem with Product that unlocks the next hundreds of millions of global users excites you, then you’ve found the right place! Responsibilities: Gain a deep understanding of the market and specialized knowledge to identify user and moderator pain points, competitors, and market opportunities. Cultivate, recruit, educate, and grow a local community of moderators (i.e., the volunteers who are developing, maintaining, and crafting the culture of local communities) and implement a conversion funnel to onboard external creators and local users to turn them into active moderators. Be a public face with our local volunteer moderators to build trust and drive engagement in local communities, mediating conflicts and helping drive solutions. Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas and programs, and persuading internal teams to align on new plans. Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook. Be obsessive about achieving aggressive goals and outcomes. Run reports, build dashboards, analyze data, set KPIs, and execute impactful community initiatives: leverage data to uncover community and moderator insights that will influence the direction of your market pod. Work cross-functionally with Product, Community, Engineering, Marketing, Safety, and BD teams. What We Can Expect From You: 5+ years of community development, project management, growth, operations, or product consulting experience with a track record of community-led projects that have driven business impact. Deep knowledge and understanding French culture, including current events, politics, customs, traditions, language, topics of interest, taboos, etc. Nuanced comprehension of the digital landscape and the cultural intricacies inherent within it. This includes awareness of internet culture specific to France, as well as a deep appreciation for the diverse cultural facets shaping contemporary French society. Succinct and persuasive communicator: collaborate effectively across internal teams, local users, moderators, partners, content creators, influencers, etc. Results-obsessed: outstanding execution and high attention to detail Deep interest in developing and driving projects, framing issues and seeking solutions, testing hypotheses, and iterating on process improvements. Proficiency in English and based in the UK or Ireland   In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know. To apply: https://weworkremotely.com/remote-jobs/reddit-community-manager-french-speaker-contract

Headquarters: Remote, United States About Hightouch Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works. Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible. Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart. At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.The Role Most AI-generated emails still look like AI-generated emails. Off-brand color, clunky layouts, the same five templates on a loop. Brands that care about their identity have stayed on the sidelines because the output hasn't met their bar. We're changing that. Hightouch's Agentic Marketing Platform is the system enterprise marketers are using to plan, generate, and ship lifecycle campaigns with their data, their guidelines, and their voice. Our customers include Domino's, Chime, Spotify, Ramp, Whoop, and Grammarly. They are not going to settle for slop, and neither are we. We're hiring an AI Creative Designer to be the human who proves what's possible. You'll collaborate alongside our Solutions Engineering team on enterprise customer calls, translate brand guidelines into agentic workflows that actually produce on-brand email and lifecycle creative, and ship the work that makes the case. You will be the most influential creative voice in the room, both for our customers and for our product. You will define how the most recognizable brands in the world build email with AI, and you will watch the work you direct ship to millions of inboxes. What You’ll Do Lead creative on enterprise engagements. Partner directly with our customers' lifecycle and marketing teams to accelerate the adoption of our Agentic Marketing Platform through on-brand email systems that deliver immediate impact. Understand each brand's identity, engagement goals, and constraints. Build the agentic workflows, prompts, reference libraries, and guardrails that produce work the brand is proud to send. Set the creative bar. When a customer asks "can your platform make an email that looks like this," you're the person who makes it look like that. You'll produce the creative work that turns curiosity into conviction and proves what's possible. Drive performance, not just aesthetics. Partner with customers on A/B tests, iterate on creative based on results, and build the playbook for what drives opens, clicks, and conversions, and reliably lands in the inbox, when AI is in the loop. Shape the product. As the creative voice closest to product and engineering, you'll spot friction, refine workflows, and help shape model behavior to directly influence what we build next! Define the playbook. Document patterns that work, share them with the team, and build the body of knowledge that lets us scale taste across every customer we onboard. What You Bring A portfolio that does the talking. Real lifecycle programs, real email campaigns, real product launches. Ideally with AI integrated into the workflow, but the bar is craft. If your work is exceptional, we want to see it. (Applications without a portfolio link will not be reviewed.) Deep email design experience. You've designed hundreds of emails across lifecycle programs (onboarding, nurture, retention, win-back) and you have sharp opinions about layout, hierarchy, and what renders well across clients and devices. Comfortable getting into the code and build of an email is a plus. Deep AI fluency. You don't need us to teach you what's new. You're already testing the latest image and generative models the week they drop, you're stringing them together in node based UIs, you have strong opinions about which ones get which jobs, and you know how to push them past their defaults to hit a specific look. Enterprise client instincts. You've worked directly with sophisticated marketing teams, in-house, agency, or consultancy, and you know how to navigate brand reviews, legal, and the politics of getting work approved. Lifecycle marketing literacy. You understand the difference between an email that wins a design award and one that hits an engagement or revenue target, and you can hold both standards at once. Taste. This is the hardest one to write a bullet for, so we'll just say it: you have it, your portfolio shows it, and you can articulate why something works. Why Hightouch? You'll be the creative center of gravity for a product that's actively defining a category. The brands you'll work with are the ones you already follow. The team you'll join, Product, Engineering, Solutions, Design, ships fast and treats craft as a non-negotiable. And the work you do will compound: every workflow you build, every customer you ship for, makes the next one easier. If you've been waiting for the moment to bet on AI in lifecycle marketing before it's obvious, this is it. Compensation $140,000-$180,000 USD per year, location-independent. Top of band is reserved for candidates with proven enterprise creative leadership and a portfolio that sets the bar. We also offer meaningful equity in the form of ISO options, with early exercise and a 10-year post-termination exercise window.E-Verify Statement Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants. E-Verify NoticeE-Verify Notice (Spanish)Right to Work NoticeRight to Work Notice (Spanish) To apply: https://weworkremotely.com/remote-jobs/hightouch-ai-creative-designer-email

Headquarters: San Francisco, CA, New York, NY, Portland, OR, or Remote within United States Arthur C. Clarke famously said that “any sufficiently advanced technology is indistinguishable from magic.” At Mercury, we aim to deliver a magical experience to our customers who rely on us for their banking* and financial workflows. But behind the magic lies a lot of rigor—internal audit is a key part of keeping Mercury safe, resilient, and worthy of our customers’ trust. As Mercury’s first Chief Audit Officer, you’ll lead the company’s independent assurance program that allows us to scale with confidence. You will serve as a strategic partner to the Board and Audit Committee, providing an objective, enterprise-wide view of our financial, operational, and technical resilience. This role is about finding the right balance between high-velocity innovation and the rigorous expectations of our partner banks and regulators. By moving toward data-driven, continuous monitoring, you will ensure our growth is anchored in integrity. You’ll drive a culture of audit readiness where excellence is the baseline and regulatory exams result in no surprises. Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Here are some of the things you will do: Own the Audit Vision — evolve the risk-based internal audit strategy and ensure alignment with the company’s growth, regulatory expectations, and emerging risks.  Provide Independent Assurance — deliver objective evaluations to the Board and Audit Committee(s) on the effectiveness of our risk management, internal controls, and governance. Ensure we Audit the Stack — own the audit universe; ensuring completeness of Audit coverage across Mercury. Oversee the audit program to ensure the plan includes the appropriate mix of technical and operational audits that dive deep into our business, automated movement of funds, and cloud infrastructure to ensure data integrity and security. Validate the "Magic" — ensure our audit program includes timely validation that new and existing product workflows and financial controls are operating exactly as intended, identifying potential friction before it impacts the customer. Bridge the Regulatory Gap — act as a key point of contact for our partner banks and regulators, providing them with the confidence that Mercury’s internal oversight is rigorous and proactive. Automate Oversight — design and implement continuous monitoring systems that replace manual checklists with real-time, data-driven audit insights. Champion SustainableRemediation — serve as the senior escalation point to partner with Engineering, Product, and Risk leads to ensure audit findings result in structural improvements, not just temporary fixes and that remediations are appropriately prioritized within the roadmaps, in line with risk.  There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of these experiences or attributes: Bring proven leadership in audit — you’ve built or scaled internal audit functions within high-growth banking or financial services, ideally at the intersection of traditional finance and fintech innovation. Have technical fluency — you are comfortable in a cloud-native, remote-first environment. You can discuss API integrity and automated controls as easily as you can discuss balance sheets and reconciliations. Navigate the regulatory landscape with confidence — you know what regulators expect, you’re comfortable engaging directly with them, and you can help Mercury anticipate and adapt to a changing environment. Maintain strong and effective independence — you have the fortitude to deliver difficult news and the diplomacy to ensure those insights lead to positive change. Communicate clearly and simply — whether you’re talking to the Board, regulators, engineers, or product teams, you cut through jargon and make risk concepts understandable and actionable. Balance protection with possibility — you know how to safeguard the company without slowing it down, and you see the audit function as a way to unlock and safeguard innovation, not stop it. Lead with curiosity and vision — you’re ambitious about where audit can go in a modern fintech, and you bring the curiosity to explore new ideas, new markets, and new ways of serving customers safely.  Inspire and develop others — you build strong teams, mentor future leaders, and foster a culture of accountability, transparency, and trust across the company.  The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $275,400 - $361,400 US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $247,900 - $325,250 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.   #LI-MZ1   To apply: https://weworkremotely.com/remote-jobs/mercury-chief-audit-officer