OUR MISSION 

At Rhythm, we are on a mission to revolutionize cardiac care through advanced remote monitoring solutions. As a leader in the remote healthcare space with nearly 200,000 patients, our fast-growing tech company leverages cutting-edge technology and expert clinical care to provide exceptional, real-time cardiac monitoring. Our goal is to harness the power of health data, optimizing it for the benefit of all humanity. We believe that by empowering our clinicians, patients, and partners with quality data, we can enhance patient care, expand physician capacity to care, and improve quality of life. Recognized by Deloitte's Technology Fast 500, we are committed to driving progress and expanding access to high-quality care for all patients, regardless of location. Join us as we mobilize the world's health data to create tangible outcomes and a healthier future for everyone. 

POSITION DESCRIPTION 

A Rhythm Remote Device Clinician remotely monitors patients with cardiac implantable electronic devices (CIEDs) utilizing Rhythm's proprietary software. This specialist employs knowledge of cardiac electrophysiology and biomedical engineering concepts to assess the technical function of the patient's CIED, analyze and interpret device and patient diagnostics, and perform accurate clinical documentation as determined by Rhythm's best practice standards. 

Rhythm offers full-time employees a robust compensation and benefits package, including Health and Prescription coverage, Dental, Vision, 401k Retirement Savings with company match for full-time employees, Paid Time Off and more. 

KEY RESPONSIBILITIES 

• Integrate a knowledge base from physiology, pathophysiology, and cardiac device function to perform competent evaluations, diagnostic reviews, and overall analysis through remote monitoring. 
• Recognize abnormal functions of pacemakers, defibrillators, ILRs, and CRT devices, and recommend strategies to address and correct issues. 
• Communicate with Rhythm's clinical team and providers regarding CIED function and diagnostic data through accurate, professional, and standardized documentation. 
• Maintain confidentiality of sensitive information and adhere to all Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) standards/protocols. 
• Support and contribute to Rhythm's patient-centered care philosophy: Every team member is a caregiver whose role is to meet the needs of the patient. 

QUALIFICATIONS 

• Bachelor's or associate degree required OR experience in a related field—nursing, medicine, electronics, or engineering. 
• Successful completion of a cardiac device rhythm management course or equivalent experience. 
• 2+ years of recent implanted cardiac device management experience with knowledge of all manufacturer programmers. 
• 3+ years cardiology experience, cardiac electrophysiology preferred. 
• Experience with interrogating and interpreting device diagnostics for all four major manufacturers (Medtronic, Abbott/St. Jude, Boston Scientific, Biotronik). 
• Cardiac rhythm management industry training and experience preferred. 
• Certified Rhythm Analysis Technician (CRAT) required prior to employment commencement date. 
• Additional preferred certifications—Certified Cardiographic Technician (CCT), Registered Cardiac Electrophysiology Specialist (RCES), International Board of Heart Rhythm Examiners (IBHRE) Certifications (CCDS, CEPS, CDRMS) also preferred, prior to employment date.  
• Proficiency with collaboration applications and software (Microsoft Office Suite, Teams). 

HIGHLIGHTS 

Schedule: This role includes two 8 hour shifts on Saturday and Sunday, providing on-call alert coverage, along with routine assignment completion. You will work three weekdays, with two days off between Monday-Friday. You may choose the two days you'd like off, as long as approved by your manager. 

• Compensation: Average yearly salary compensation from $70,000 to $90,000 depending on location and experience, plus individual performance bonuses. 
• Employment: This is a full-time position with benefits. If you are interested in part-time work, we have contract roles available. 
• Fully Remote: You'll need access to a quiet working environment, high speed internet. We'll provide you with a computer and additional monitor to support your work. 

About MashginMashgin powers the world's best checkout experience for over 40 million users. Customers just place their items on our kiosks and our AI rings up their entire order in less than a second. With Mashgin, lines are now optional.
Mashgin's technology powers over 1 billion transactions at your favorite locations, including over half of all US professional sports teams, 4,000 convenience stores, major airports, universities, and more.
We’re not just building cutting-edge AI—we’re creating real-world impact and unforgettable experiences. Backed by a well-funded Series B, we’re also one of the rare AI startups that’s already profitable.
Our secret? A culture of extreme ownership, autonomy, and customer obsession. At Mashgin, you’re not just an employee—you’re an owner. We might do things differently than most startups… but then again, most startups aren’t profitable with an army of raving fans behind them.
Position SummaryAs the Head of Human Resources, you will be a strategic partner to the executive and leadership team and a key architect of Mashgin’s people and culture strategy. You will lead the development, implementation and administration of best practices, policies and strategies in the HR function while also owning the operational execution of day-to-day items. You will oversee all aspects of HR including onboarding new hires, offboarding, employee engagement, performance management, and legal compliance. We expect you to not only do the requirements, but also lead conversations and give strategic suggestions on how to improve the function.  This role requires someone who thrives in the fast-paced and dynamic nature of a startup environment.

You Will Be

Partnering with executive leadership to develop and execute strategies that support business growth and operational excellence

Acting as a trusted advisor and coach to senior leaders on all people-related matters including change management, performance management and employee relationship issues

Responsible for establishing, updating and enforcing company policies

Maintaining up to date digital files and records for employees in Rippling

Reporting quarterly on key People Operations metrics such as attrition, engagement, and hiring, and recommend actions based on the data

Ensuring compliance with all federal, state, and local employment laws including immigration and updating policies and handbooks as needed

Championing Mashgin’s company values into all People programs and processes, holding the teams accountable and ensuring they are alive in our day-to-day interactions

Maintaining High Integrity: Known for fairness, discretion, and trustworthiness when the stakes are high

Minimum Qualifications

8+ years of HR leadership experience in high-growth SaaS or technology startup companies

Proven track record of success in a high-growth, fast-paced tech startup environment with direct experience scaling a company from ~70 to 250+ employees

Knowledge of employment laws and regulations nationwide across multiple states 

Proven ability to influence and build relationships with senior executives and cross-functional teams as well as employees and peers at all levels of the organization

High level of integrity and ability to use good judgment

Excellent communication, coaching, and conflict resolution skills

Have proficiency in establishing, implementing, and enforcing company policies

Ability to maintain high degrees of integrity handling sensitive and confidential information daily

Anticipate and act fast: Stay close to the business to identify challenges early, diagnose root causes, and deliver lasting solutions that adapt as priorities shift

Ability to speak to numbers and data.  While the perfect candidate can analyze and influence, the expectation is that the right candidate can at least communicate with data

Preferred Qualifications

Experience with Rippling HRIS System

Certification in HR (e.g., SHRM-SCP, SPHR, CIPD) a plus

At least 3 years of leading a large portion or all of HR / People functions

What We Offer

An opportunity to work on a small, multidisciplinary team with the potential to break new ground in many different industries

Excellent health, dental and vision insurance for you and your dependents

401k plan

Flexible PTO policy

Catered lunch in office with fully stocked snacks and beverages

Pet insurance for your fur babies

Voluntary life insurance plan

Competitive salary and options in a small, rapidly scaling company

Mashgin is proud to be an equal opportunity employer. Individuals seeking employment at Mashgin are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 
Notice on fraudulent jobsWe have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, claiming to represent Mashgin. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers. These job postings and offers are not authorized by Mashgin, and Mashgin is not responsible for fraudulent offers or requests for personal information or payments. Mashgin will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process. Candidates who have questions about the validity of Mashgin job postings or offers should consult the job postings on our mashgin.com career site. If you think you've been scammed, please reference this site for more information.

Company Description

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

Job Description

The Team and Job Summary

We are seeking a temporary Staff Accountant to join our finance team. Your primary responsibility will be working with a congenial finance team to support a growing business. We are looking for professionals with strong analytical and excel skills as well as experience with multi-currencies who are excited about digging into and taking ownership of the accounting surrounding individual entities.

Working with the accounting team, the Staff Accountant will be responsible for the day-to-day accounting, month-end financial close, Balance Sheet and P&L analysis.  The ideal candidate would have 2 to 5 years of experience in accounting with strong excel skills, would be dedicated, detail oriented; an independent thinker and problem solver that is driven to succeed with the ability to manage multiple projects, prioritize tasks and achieve deadlines.

Job Responsibilities

• Responsible for the accounting activity of both foreign and domestic subsidiaries.
• Analyze transactions and record related month end journal entries such as prepaids, payroll, and leases.
• Reconcile accounts on a monthly basis.
• Work with staff responsible for accounts payable, accounts receivable, etc.
• Assist local team with maintaining statutory books and work with 3rd party vendors to make sure entity is in compliance with local law.
• Participate in ad hoc projects.
• Additional duties as assigned.

Qualifications

Required Qualifications

• Bachelor’s degree in accounting or finance with a minor in accounting is required.
• Must have 2 to 5 years of relevant accounting experience.
• Proficient with Microsoft Suite is mandatory with strong emphasis on Excel.
• Superior attention to detail with demonstrated ability to work in a fast-paced environment while managing numerous deadlines.
• Excellent verbal and written communication skills.
• Proven ability to maintain confidential and sensitive information.

Additional Information

Some of the Benefits We Have Include

J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.

• Our flexible work environment allows employees to work remotely, when needed
• Flexible Time Off policy
• Medical, Dental, and Vision Insurance
• 401k Match
• Commuter Benefit

A reasonable estimate of the salary range for this role is $32.00 - $35.00/hr. Any offered salary range is based on a wide array of factors including but not limited to skillset, experience, training, location, scope of role, management responsibility, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

Please explore what we’re all about at www.jsheld.com.

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. 

J.S. Held is an equal opportunity employer. Qualified applicants are considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you are an individual with a disability and would like to request a reasonable accommodation during the recruitment process, please email jobs@jsheld.com. Include "Applicant Accommodation" in the subject line, along with your request and contact information.

All your information will be kept confidential according to EEO guidelines.

At Prometeo Talent, our mission is to connect exceptional talent with innovative industry leaders.
Today, we’re partnering with our client — a U.S.-based company in an accelerated growth phase, specialized in Customer Experience and Digital Operations, with a strong collaborative and performance-driven culture.

Our Proposal

Are you an experienced Service or Operations leader passionate about elevating customer experience and driving operational excellence?
We’re looking for a Director of Service to lead and scale service delivery operations, enhance process efficiency, and develop high-performing teams in a fast-growing organization.

This role combines strategic leadership, operational execution, and data-driven decision-making, with a focus on building the foundation for the company’s global service delivery.

Key Responsibilities

• Execute the operational strategy and manage performance across all service areas.
• Lead Client Services, QA, and Billing teams (currently ~50 members, scaling to 100).
• Design and optimize workflows, processes, and operational playbooks.
• Ensure service quality and consistency by improving key CX metrics (CSAT / NPS).
• Coach and mentor supervisors and managers, promoting leadership growth and accountability.
• Collaborate cross-functionally with Data, Product, and Operations to identify efficiencies and continuous improvement opportunities.

🧩 Requirements

• 10+ years in Service / Operations Management (CX, BPO, or similar industries).
• Proven experience leading large teams (100+ members) and multiple supervisors.
• Advanced English for executive communication and cross-functional collaboration.

💡 Nice to Have

• Experience designing playbooks, mentoring programs, or leadership development initiatives
• Six Sigma / Lean certifications or equivalent process-improvement background.
• Exposure to QA and Billing operations.
• Background in consumer-facing service environments.

🗓️ About the Position

• 100% Remote (coverage from 8:00 AM to 6:00 PM CT, U.S.).
•  Full-time contractor position.
• U.S. holidays off.
• Reports directly to the Global Operations Director.

🌱 What’s in it for you

• A high-impact leadership role in a fast-scaling global project.
• Collaborative, agile, and people-centered culture.
• Real opportunities for professional growth and strategic influence.

📩 If you’re ready to lead high-performing teams and shape the future of Service Operations in a global company, we’d love to meet you.

Headquarters: Toronto, Canada URL: https://starvoxent.com Responsibilities: Collaborating interdepartmentally to align campaign launches and strategies Providing ongoing reporting on campaign performance across multiple stakeholders and internal teams Measuring, expanding and evaluating relevant media KPIs Building and planning out media buys for various ad platforms and overseeing the day-to-day execution of media, including paid social (Facebook/Instagram/TikTok/Snapchat), paid search (Google & Bing), programmatic, OTT, and Native Managing the overall budget for digital paid media Working with internal and external parties on establishing and refining creative strategies Integrating media buys with new and existing SaaS platforms (i.e. Segment, Marketing Evolution) Exploring and testing new and existing revenue streams Maintaining knowledge of industry best practices and new technologies   Skills and Training: Facebook Paid Ads Google Ads Paid Social Media Advertising   Requirements: 3+ years of experience in digital media buying (paid social / paid search), preferably with a focus on performance marketing. Bachelor's Degree in Marketing, Communications or related field Strong written and verbal communication skills Strong analytical skills are imperative Must work collaboratively with internal and external partners Positive disposition with the ability to work under tight deadlines and deliver quality work Detail, accuracy, and mathematical competency are a must Good working knowledge of Microsoft Word and Excel, and/or Google Sheets and Google Docs Ability to understand and execute across all forms of digital-display, programmatic, video, and mobile Solid personal organizational skills Driven desire to develop and excel in media career Ability to balance assignments while maintaining a flexible approach Based on Eastern Time or Central Standard Time   About the position: Full-time, ideally based on EST or CST. To apply: https://weworkremotely.com/remote-jobs/starvox-entertainment-digital-media-buyer-remote-1

About OctoHorizonOctoHorizon is an independent high-frequency trading (HFT) firm focused on developing advanced algorithmic strategies for digital asset markets. Our approach combines rigorous quantitative research with low-latency engineering to identify and capture short-lived market inefficiencies.We are a globally distributed, fully remote team built on principles of autonomy, technical excellence, and continuous iteration. Engineers at OctoHorizon work at the intersection of performance, infrastructure, and algorithmic trading — with direct and measurable impact on production systems and trading results.Role OverviewWe are seeking an exceptional C++ Software Engineer to design and implement high-performance systems that underpin our trading infrastructure. In this role, you will be responsible for building and optimizing real-time systems that handle market data, order execution, and strategy deployment with minimal latency and maximum reliability.This is a hands-on engineering role with end-to-end ownership of critical components in a live trading environment. The ideal candidate has deep expertise in modern C++ and a strong understanding of system-level performance.ResponsibilitiesDesign, develop, and maintain high-performance, low-latency trading systems in C++.Implement core infrastructure for market data ingestion, order routing, risk checks, and strategy execution.Profile, benchmark, and optimize code to meet stringent latency and throughput requirements.Collaborate with quantitative researchers and infrastructure engineers to support deployment of real-time strategies.Build robust, fault-tolerant systems capable of operating reliably under varying market conditions.Maintain clean, well-tested code and contribute to architectural decisions across the stack.Take full ownership of components from design through production support.Minimum Qualifications3+ years of professional software engineering experience, with a focus on performance-critical systems.Expert-level proficiency in modern C++ (C++17 or newer), including templates, memory management, and concurrency.Strong understanding of systems programming concepts (CPU architecture, networking, threading, I/O, etc.).Experience with Linux systems development, including debugging and performance tuning tools.Demonstrated ability to write clean, efficient, and maintainable code in production environments.Strong problem-solving skills and attention to detail.Comfortable working independently in a fast-paced, fully remote team environment.Preferred QualificationsPrior experience in high-frequency trading, low-latency systems, or real-time financial infrastructure.Experience implementing market data handlers, matching engines, or order gateways.Familiarity with exchange protocols (FIX, WebSocket, REST) and crypto-native APIs.Background in mathematics, physics, computer science, or a related technical field.Experience with performance benchmarking and micro-optimization at the hardware level (e.g., cache-aware design, CPU pinning, instruction pipelining).What We OfferFully remote role – work from anywhere with a reliable internet connection.High-impact engineering – direct influence on production trading and strategy performance.Flat team structure – rapid decision-making, no bureaucracy.Access to cutting-edge infrastructure – hardware, datasets, and profiling tools.Competitive compensation – including base salary and performance-based bonuses.Engineering autonomy – full ownership of systems and architectural direction.

Headquarters: San Diego, CA URL: https://jobelephant.com Remote (United States) - Full Time   Are you a detail-oriented and self-motivated individual with a knack for data entry? Join our fast-growing recruitment advertising agency, Jobelephant.com, and embark on a fulfilling career as a Remote Data Entry Specialist. This is not just a job; it's a chance to thrive in a dynamic, fully-remote environment that values your unique skills and encourages professional development. Position: Remote Data Entry Specialist Location: Remote  Preferred Hiring Terms: Full-Time Employee Pay Rate: Starting at $21 per hour Shift: Flexible 8-hour shift during regular business hours (Monday - Friday, 6 AM - 6 PM Pacific Time) Why Work With Us? Exciting Growth Opportunities: Be part of a fast-growing agency and take advantage of the chance to learn, adapt, and grow within a small, fully-remote company. Independence and Flexibility: Showcase your ability to work independently and thrive in a fast-paced environment with flexible working hours. Valued Contributions: Your attention to detail, analytical skills, and self-motivation are crucial to our success. Your contributions make a significant impact. Diverse and Entrepreneurial Environment: Join a company that embraces diversity and encourages an entrepreneurial spirit. Your unique skills are celebrated here.   Responsibilities: Posting, editing, and managing a high volume of job advertisements on various online job boards. Quality checking online job advertisements for completion and accuracy. Communicating with job boards to resolve issues and errors. Qualifications: 1 year of data entry experience (3+ years preferred). Typing speed of at least 60 WPM (80+ WPM preferred). High-speed internet available in an adequate workspace. Strong data entry skills (speed and accuracy). Ability to process large volumes of tasks in a fast-paced environment while maintaining accuracy. Strong computer and web navigation skills. Basic experience working with online databases. Excellent attention to detail and organization. Exceptional research and problem-solving skills. Self-motivated with the ability to work under minimal supervision independently and as a team. Quick learner with the flexibility to adjust to ever-evolving procedures/tasks. Ability to take responsibility for prioritizing multiple tasks to ensure all are completed in a timely manner. Ability to follow and clarify written instructions. Excellent written and verbal communication and interpersonal skills. Disciplined, reliable, punctual, and dedicated. Benefits: Medical and Dental Insurance. 401K. Paid Holidays and Paid Time Off.   .     To apply: https://weworkremotely.com/remote-jobs/jobelephant-com-remote-data-entry-specialist

As a Project Manager specializing in Dynamics 365, you will be responsible for leading implementation and enhancement projects related to Microsoft Dynamics 365 solutions within our organization. Your role involves collaborating with clients and internal teams to ensure seamless integration and customization of the platform to meet business requirements.

Key Responsibilities:

• Manage the end-to-end project lifecycle for Dynamics 365 implementations, from initiation through deployment and post-implementation support.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications for Dynamics 365.
• Develop project plans, timelines, and budgets, ensuring adherence to deadlines and resource allocations.
• Coordinate activities among cross-functional teams including developers, functional consultants, and other involved parties.
• Monitor project progress, identify risks and issues, and implement mitigation strategies as needed.
• Facilitate meetings with stakeholders to provide project updates and gather feedback throughout the project lifecycle.
• Ensure thorough documentation of processes, configurations, and project deliverables.
• Lead training sessions and workshops for end-users to ensure successful adoption of Dynamics 365 solutions.

Requirements

• 5+ years of project management experience, specifically with Microsoft Dynamics 365.
• Proven track record of successfully managing Dynamics 365 implementation projects.
• Strong understanding of Dynamics 365 modules, including CRM, ERP, and related solutions.
• Excellent communication, leadership, and interpersonal skills to effectively engage with stakeholders at all levels.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Knowledge of project management methodologies (Agile, Waterfall) and tools (e.g., MS Project, JIRA).
• Project Management Professional (PMP) certification is preferred.
• Bachelor's degree in business, information technology, or a related field.

Connecting human answers to business questions is what SAGO is all about. We provide knowledge seekers with the tools, facilities, services, and global access capabilities for everything they need to get closer to their audiences. We are passionate about engaging with our industry colleagues by empowering researchers with resources to be successful today and the thought leadership to be most relevant tomorrow. We're a team of innovators, strategists, and problem-solvers dedicated to helping our clients connect human answers to business questions. With a culture that values collaboration, creativity, and personal growth, we're looking for a German & Spanisch-speaking Project Manager ready to join us in making a real impact. 

As a Project Manager you will build client relationships, provide a white glove experience and shepherd a research study through operational execution.  You collaborate with Recruiting Operations and Sales to consult opportunities for growing client accounts. With a background in project management, qualitative methodologies, you will work with internal and external partners to ensure efficiency and an excellent client experience. 

This position is based in Barcelona but can also be filled remotely from another location in Spain.

Your responsibilities:

• Manage and execute flawlessly between 7 to 12 research projects independently
• Build and maintain successful client relationships to deliver excellent client experience 
• Support in feasibility questions and make recommendations regarding projects
• Understand cost drivers and make recommendations to sales on pricing and feasibility
• Work within Sago systems throughout life cycle of project and follows appropriate SOP of the company
• Manage key elements of project as required by Account teams, Senior Project Managers and/or Operations Leadership 
• Create daily spreadsheets/quota sheets
• Work closely with client on project updates, schedule, logistic, fieldwork etc.
• Brief recruiters on projects and work closely with them to recruit the right respondent type for the project
• Works collaboratively with full teams – sales, recruitment (internal and external) and project management to collectively execute successful qualitative projects
• Setup and testing of project survey/screener 
• Close and audit invoicing and respondent honoraria payments 
• Manage projects according to compliance and GDPR standards  
• Understand and master using internal SAGO platform and SAGO Tools

Requirements

• Must have 3+ years of experience working in a market research environment or combined project management experience
• Fluent in German, English and Spanish
• Bachelors’ degree or equivalent experience preferred
• Client Focus
• Strong communication skills – written and oral
• Collaboration and Teamwork
• Ability to multi-task and flexibility
• Strong decision making and problem solving skills
• Effective written and verbal communication skills

Benefits

Comprehensive Benefits: Enjoy a variety of company benefits designed to support your well-being, professional growth, and work-life balance.

• Company-wide recognition program
• Coorperate benefits platform
• Private Health Insurance
• Gym Membership

Dynamic Global Environment: Join a dynamic, fast-growing, and global company where you can thrive in a dynamic and evolving professional landscape.

Multicultural Work Environment: Thrive in a pleasant multicultural working environment with a great team spirit, fostering collaboration and diversity.

Flat Hierarchies: Experience flat hierarchies and short decision paths, facilitating efficient communication and a collaborative work culture.

SAGO is committed to creating a diverse and inclusive environment, and proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.

About the company

Human answers to business questions - Just Sago.

Sago is the global research and data partner that connects human answers to business questions. Combining our legacy of impact, global reach, and innovative spirit, we enable our clients to solve business problems through extensive audience access and an adaptive range of qualitative and quantitative solutions. We help our clients understand what their customers want and demand — empowering them to make decisions with confidence. As a partner to our clients, their clients, and the industry, Sago seamlessly connects businesses to key insights.

Grubtech is where food meets technology, and possibilities become reality. We're the unified commerce engine revolutionizing how F&B and quick commerce enterprises connect, operate, and scale in today's digital-first world.

As the backbone behind leading F&B and grocery brands across 18 dynamic markets, we don't just provide technology - we craft experiences that transform how businesses engage with their customers. Our robust integration platform and cutting-edge tools empower enterprises to seamlessly manage omnichannel operations, turning complexity into competitive advantage.

From our headquarters in the vibrant UAE to our growing offices in Sri Lanka, Egypt, KSA, and Spain, we're building the future of commerce one innovation at a time. Our rapid expansion into new markets isn't just about growth - it's about bringing transformative technology to businesses ready to redefine what's possible in the digital marketplace.

At Grubtech, we believe that behind every great meal delivery, every smooth grocery order, and every satisfied customer is powerful technology working invisibly to make it all happen. Join us as we continue to shape the future of unified commerce, one market at a time.

Job Overview:

We are looking for a proactive and people-oriented Customer Success Specialist / Portuguese Speaker to join our fast-growing team! In this role, you will build and nurture long-term relationships with our customers, support their ongoing success with our platform, and help drive adoption and retention. Your fluency in Portuguese and ability to connect with people will be key to ensuring our customers are well-supported, informed, and empowered.

Key Responsibilities:

• New customer onboarding: Be the initial and main point of contact, ensuring a smooth transition and that customers are ready to use all the features of our platform.
• Relationship management: Establish and nurture strong relationships with our clients, understanding their needs and ensuring they achieve success with our solution.
• Success analysis: Monitor customer performance and use of the platform, identifying opportunities for improvement and anticipating potential problems.
• Problem solving: Act as a specialist on our platform, answering questions and assisting in resolving challenges.
• Feedback and improvement: Collect customer feedback and collaborate with the product and development teams to help shape the future of our tool.
  
  

Requirements:

• Bachelor's degree in business administration or a related field.
  
• Proficiency in English, Portuguese, and Spanish (mandatory).
• At least 1 year experience in Onboarding, Customer Success, or a similar role, preferably in the SaaS sector.
• Excellent communication and interpersonal skills.
• Ability to work autonomously and proactively.