Headquarters: USA - Remote Manager, Customer SupportAbout the RolePosit’s Customer Support team is the primary point of contact for customers experiencing issues with Posit software. Because our products encompass both SaaS solutions and tools deployed by customers in their own local environments, our engineers support customers through a range of services, from billing questions to in-depth inquiries about Linux functionality. Regardless of the issue, we strive to transform a moment of frustration into a positive experience that impresses every customer with our kindness, empathy, and technical expertise.We seek a Manager, Customer Support to help us lead, guide, and improve our support experience. Working on this team will provide you with the opportunity to enhance customer experience, inform product improvements based on feedback from customer interactions, and lead a creative and collaborative team of talented support engineers.A Bit About YouProven experience managing a Global Support organizationGood understanding of Self-Service strategies and their implementationExperience with AI solutions in Support‘s daily activities and processesCustomer experience-focusedExperience in cross-functional work and communication, focusing on improving customer experience and product qualityThings you’ll own:Guide day-to-day support functionsCoach engineers on their career developmentImprove Support processes for the benefit of the customer and the teamFoster a collaborative and open team cultureIncrease automation and deflection based on analysis of ticketsMonitor and improve KPIsFacilitate knowledge sharing and trainingThings you’ll assist with:Setting direction for the entire team and fostering a culture of psychological safety, technical excellence, and continuous improvement.Creating team-wide processes that allow us to scale by identifying, clarifying, and completing projects and customer engagements, and sharing knowledge across the team. Communicating with other teams across the company to ensure they are aware of what Support is doing and planning, and vice versa.Broad TimelineBy the end of your first month, you would…Meet the rest of the Support team and a meaningful fraction of the rest of the company.Understand our Pro Products, offerings, and processes.Get to know your direct reports, their career aspirations and values, and understand what motivates them at Posit.Develop hypotheses on operational improvements that could increase our efficiency.By the end of your fourth month, you would…Be comfortable directing and managing your part of the team to handle support tickets and process improvements Identify 1-2 opportunities for meaningful improvement to Support team processes and grow the team's effectiveness, efficiency, and/or impact, and begin implementing them.Develop relationships with people on other teams across the company to be more effective as a leader.Posit offers competitive compensation with extensive human-first, people-focused benefits to prioritize your personal and financial well-being. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This hiring range reflects base salary and assumes that the job will be performed in the United States.Hiring Range$132,700—$175,120 USDWorking at Posit:We welcome all talented colleagues and are committed to a culture that represents diversity in all its forms.We prioritize giving ourselves “focus time” to get deep work done. We minimize meetings and attempt to operate asynchronously.We are a learning organization and take mentorship and career growth seriously. We hope to learn from you and we anticipate that you will also deepen your skills, influence, and leadership as a result of working at Posit.We operate under a unique sustainable business model: We have over 50% of our engineering dedicated to creating free and open source software.  We are profitable and we plan to be around decades from now.Posit is a Public Benefit Corporation (PBC) and a Certified B Corporation®, which means our open-source mission is codified into our charter. As a result, our corporate decisions balance the community's interests, customers, employees, and shareholders. Hear more about why we think this matters here.Notable:We offer competitive compensation with extensive human-first, people-focused benefits to prioritize your personal and financial well-being. These benefits apply to full-time positions only.100% of medical, dental, and vision insurance premiums are covered for employees and their families! Fertility and gender-affirming healthcare is included in all of our plans.Supplemental mental health and wellness benefits are available via Ginger even if you don’t opt in to our insurance plans, including Ginger for teen family members.Posit's gender-neutral paid parental leave policy covers all new parents, including foster and adoptive parents.All full-time employees are eligible for 401k enrollment starting on day one.After six months of employment, Posit provides a substantial yearly match to employee 401K contributions.An annual profit-sharing bonus for employees recognizes our team’s contributions to company performance across the year.We are a 100% distributed team. You are also welcome to come into our Boston office. We offer a $400 monthly reimbursement for coworking space rental if you prefer to work away from home. Our Lifestyle Savings Account offers an initial deposit of $1800 and then an additional quarterly stipend of $375 to cover the costs of professional development, wellness, financial health, charitable giving, and remote work support.We provide a flexible environment with a generous vacation policy that encourages a minimum of four weeks PTO per year plus 15 paid company holidays.Are you excited about this role but not sure if your experience aligns with every qualification in the job description? That’s okay. We know multiple perspectives are essential for a thriving organization and we'd still love to hear from you! Posit is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities, and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.Posit Software, PBC participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.E-Verify Participation Notice (English/Spanish)Right to Work Notice (English/Spanish)#LI-REMOTE  To apply: https://weworkremotely.com/remote-jobs/posit-manager-customer-support

Headquarters: Remote - US About IEMIndustrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale.Position SummaryThe Senior Product Engineer is a key member of the Product Engineering team, responsible for providing technical leadership and engineering support for medium voltage power distribution products throughout all phases of product development, qualification, and manufacturing. This role ensures product integrity, compliance with industry standards, and successful lifecycle management. This position does not have direct supervisory responsibilities but will provide technical guidance and leadership to cross-functional teams and junior engineers. Key Responsibilities The MV Product Engineer position with include but not be limited to the following functions:Primary point of contact (POC) and subject matter experts (SME) for medium and/or low voltage power distribution products.Focus on testing and qualifying new products and processes, supporting the transition of those products and processes into manufacturingAssist in the coordination and management of new product introduction schedules and activities, and cross-product issues throughout the product life cycle.Develop, maintain, and finalize engineering documentation for production and commercial use.Collaborate with internal teams (Sales, Marketing, Operations, Engineering) to align product engineering activities with business objectives.Work with suppliers for product maintenance activities including product obsolescence and redesign. Coordinate action plans with internal teams to support product maintenance needs.Provide engineering leadership and technical support across the entire product lifecycle, including continuous improvement initiatives.Develop training materials for internal teams and customers on product features and applications. Qualifications Bachelor’s degree in Electrical Engineering, or Mechanical Engineering, or a related technical field.Minimum 2–5 years of experience in power distribution equipment or a closely related industry.Competency with medium voltage switchgear products design and manufacturing, including knowledge of industry standards (UL 1558, 1008 and ANSI C37.20 and NEC/CEC).Ability to manage multiple priorities and adapt to changing business needs.Skilled in collaboration and problem-solving in ambiguous situations.Demonstrated success collaborating with multi-disciplinary teams.Highly effective written and verbal communication.Proficiency with Microsoft Office, CAD tools and ERP systems.Strong organizational skills and attention to detail.  Workplace ConditionsOffice and manufacturing floor environment; occasional travel to supplier sites, customer locations and IEM locations may be required.Ability to work in a fast-paced, collaborative setting. Compensation The salary range for this role is $95,000 -$182,000 per year, based on location, experience, and qualifications.  LocationThis position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.  Why Join IEMAt IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.Learn more about IEM at https://www.iemfg.comWe offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careersRecruiting ScamsBeware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contactNon-Discrimination StatementIEM does not discriminate against any applicant based on any characteristic protected by law.PrivacyInformation collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy. To apply: https://weworkremotely.com/remote-jobs/industrial-electric-manufacturing-senior-product-engineer

Headquarters: Remote - India About Kernel:https://kerneldao.com/At Kernel, our vision is to redefine the restaking and decentralized finance landscape by building an interconnected ecosystem that seamlessly bridges security, liquidity, and rewards. By empowering stakers, developers, and protocols, Kernel strives to be the backbone of decentralized economic security on the BNB Chain and beyond.With an unwavering commitment to innovation, we aim to capture emerging opportunities in the $100B+ market of liquid restaking, tokenized CeDeFi, and real-world assets (RWAs). Our journey has only begun, and we’re excited to share how we’ll achieve this vision with a clear and actionable roadmap.Kernel Dao is leading the restaking revolution with three key products - Kelp LRT, Kernel, and Gain. Unified by $KERNEL governance token. Our Vision:The Kernel ecosystem is built around three core pillars:Restaking Infrastructure: Offering a robust, secure, and scalable foundation for restaking across major L1 chains.Liquid Restaking Tokens (LRT): Providing flexible and composable liquid restaking solutions for Ethereum and other assets.Tokenized Yields: Bridging DeFi, CeFi, and traditional finance through innovative yield tokenization, unlocking new financial possibilities.Kernel ecosystem has already garnered $2.2B+ in TVL across its expanding ecosystem, showcasing its robust growth and value proposition. With support for high-impact tokens like BNBx, SolvBTC, SlisBNB, asBNB and more, Kernel offers unparalleled opportunities for users to maximize returns on their staked assets.  ResponsibilitiesData Analysis: Assist in the management and analysis of operational and financial data to identify trends, provide actionable insights, and aid decision-making. Experience with tools such as Excel, and Python for data analysis is preferred.Communication: Work cross-functionally with teams to gather, understand, and document business requirements. The ability to effectively communicate complex information in a clear and concise manner is essential.Conduct a detailed analysis of key trends and growth drivers for the DeFi products. Assist leadership in formulating a launch strategy for each chainSet up and monitor KPIs for Stader Labs on each chainFormulate and execute data-driven growth strategies to expand product penetration on each chain. Essential Skills & Experience2-5 years of experience after undergraduate schoolCandidates must be from Tier 1 startups/Web3/Blockchain/Crypto domain.Inclination towards Tech and DeFi is a plus. Bonus pointsExcitement/ hunger to learn about the crypto spaceExperience in Blockchain or Cryptocurrency protocolBenefitsCompetitive CTC on par with the market along with ESOPs/TokensOpportunity to work with a global, world-class mission-driven teamRemote work, flexible work hours. To apply: https://weworkremotely.com/remote-jobs/kernel-dao-product-analyst

Headquarters: Remote (United States) The RoleAs a Senior Technical Product Manager at PAXAFE, you will own and drive the development of PAXAFE's core product modules and AI-powered intelligence capabilities. You'll be responsible for evolving our 4 flagship modules — Lane Qualification, Data-Agnostic Visibility Command Center, Temperature Release, and Insights (Performance & Risk Monitoring) — while pioneering the integration of LLM and agentic workflows that transform how pharmaceutical supply chain teams interact with and act on supply chain intelligence.Your primary customers will be pharmaceutical logistics teams, quality assurance managers, supply chain operations leaders, and cold chain specialists who rely on PAXAFE’s CONTXT platform to make critical decisions about temperature-sensitive shipments. You'll also work closely with PAXAFE's internal teams (Solutions Engineers, Data Scientists, ML Engineers, Customer Success) to ensure our AI capabilities deliver measurable value and seamless user experiences.This is a strategic, high-ownership position that requires vision, leadership, and technical fluency. You will define product roadmaps, drive execution, and collaborate with design, engineering, and data science teams to deliver AI-native features that automate decisions, surface insights proactively, and enable natural language interaction with complex supply chain data. You'll be at the forefront of applying cutting-edge LLM and agentic AI technologies to solve real-world pharmaceutical logistics challenges.Key ResponsibilitiesProduct Module Ownership & Development·       Own the product strategy and roadmap for PAXAFE's 4 core modules: (1) Lane Qualification — carrier, packaging and route performance & risk evaluation and lane qualification workflows, (2) Data-Agnostic Visibility Command Center — operational dashboards and real-time shipment monitoring, (3) Temperature Release — intelligent temperature-release workflows and GxP compliance automation, (4) Insights — analytics & trend analysis, performance & risk monitoring·       Define and prioritize features that deliver measurable customer value, focusing on minimizing scope and maximizing impact for pharmaceutical supply chain operations·       Gather insights through direct customer engagement with pharmaceutical logistics teams, QA managers, and supply chain operations to understand workflows, pain points, and decision-making processes.·       Translate complex pharmaceutical logistics requirements (real-time visibility, GxP compliance, temperature excursions, carrier performance, lane qualification criteria) into intuitive product features that simplify rather than complicate user workflows.·       Collaborate with engineering teams to deliver scalable, technically feasible solutions that process diverse data from IoT providers (Sensitech, ELPRO, Controlant, Tive) and 3PL systems (UPS, FedEx, DHL, World Courier, Kuehne+Nagel).·       Balance the needs of multiple user personas across the 4 modules — operations teams monitoring shipments in real-time, QA teams making release decisions, analysts reviewing performance trends, and supply chain leaders qualifying new lanes.LLM & Agentic Intelligence Integration·       Pioneer the integration of Large Language Models (LLMs) and agentic AI workflows across PAXAFE's product modules to enable natural language queries, automated insights, and autonomous decision-making.·       Design and ship AI-powered features such as: conversational interfaces for supply chain data ("Show me all shipments at risk in the Northeast corridor this week"), automated root cause analysis for temperature excursions, predictive recommendations for lane qualifications, intelligent alerting that surfaces the right information at the right time, and AI-generated performance summaries.·       Define agentic workflows that automate complex multi-step processes: autonomous temperature-release decisions based on contextualized data and compliance rules, proactive risk mitigation actions triggered by predictive models, automated compliance documentation generation, intelligent alert routing and escalation, and self-healing integration workflows.·       Partner with data science and ML teams to leverage PAXAFE's semantic data layer and ontology as the foundation for accurate, context-aware LLM responses and agent actions.·       Stay ahead of emerging trends in LLMs, agentic AI, RAG (Retrieval-Augmented Generation) architectures, prompt engineering, and their practical applications in enterprise B2B workflows.·       Define success metrics for AI feature adoption, accuracy, and business impact (e.g., time saved, decisions automated, errors prevented, manual processes eliminated).·       Ensure AI capabilities enhance rather than replace human judgment — designing systems that augment decision-making with transparency, explainability, and user control.Cross-Functional Leadership & Execution·       Work closely with Solutions Engineers to understand implementation challenges and ensure product features reduce integration complexity and accelerate customer time-to-value.·       Collaborate with Design to create intuitive, consumer-grade user experiences for complex pharmaceutical supply chain workflows — making AI-powered insights accessible and actionable for users of varying technical backgrounds.·       Partner with Engineering to translate product requirements into scalable technical solutions, balancing innovation with delivery speed and system reliability.·       Coordinate with Data Science and ML teams to ensure model outputs are properly integrated into product experiences and that feedback loops improve model performance over time.·       Document product requirements, user stories, AI model behaviors, and integration patterns to enable consistency and scalability across customer deployments.·       Champion a customer-obsessed, data-first culture where AI enhances rather than replaces human judgment, and where complex problems are solved through thoughtful product design.·       Present product vision, roadmaps, and progress to customers, executives, and stakeholders, translating complex AI capabilities into clear business value and ROI.·       Comfortable speaking directly with operational leadership at pharmaceutical companies to shape solutions, gather feedback, and ensure product-market fit.Who We're Looking ForExperience·       5+ years in product management (or related technical role), with at least 2 years building AI/ML-powered B2B/SaaS products or data-intensive applications.·       Proven track record shipping highly successful and innovative products with your fingerprints all over them — and you're deeply proud of what you've accomplished. History of successfully launching and iterating on SaaS and/or B2B products.·       Strong technical fluency with AI/ML concepts, LLMs, agentic workflows, and their practical applications in enterprise software. You don't need to write production code, but you can hold your own in technical conversations with data scientists and ML engineers.·       Experience building products that leverage LLMs, conversational AI, or autonomous agent systems. You understand the capabilities and limitations of these technologies and know how to apply them to solve real business problems.·       Deep understanding of how to design AI-powered features that enhance user productivity and deliver measurable outcomes rather than creating "AI for AI's sake" — you focus on business value and user adoption.·       Prior experience collaborating with data science, ML engineering, software engineering, and design teams to ship products in a B2B/SaaS environment.·       Ability to establish credibility quickly with technical teams and business stakeholders. You gather, interpret, and prioritize feedback from quantitative data, qualitative user research, and direct customer engagement.·       Excellent communication skills — comfortable presenting to customers, executives, engineers, and internal stakeholders, translating complex AI capabilities into clear business value and user benefits.·       Vision & execution. You craft a coherent product vision, strategy and roadmap and have a "driver" personality to get things done.·       A great collaborator, biased toward action and an excellent simplifier - constantly pushing toward clarity and delivery.·       Passionate about building businesses, not features. Focused on minimizing scope and maximizing value for customers.·       Customer obsessed. You take on complex product challenges and simplify them to avoid making them our users' and partners' problems.·       Entrepreneurial experience building and leading products, including ownership and optimization of business performance metrics.Bonus Qualifications·       Experience in pharmaceutical logistics, cold chain management, life sciences supply chain, or GxP-regulated environments.·       Familiarity with IoT device integration, telemetry processing, and real-time data streaming architectures.·       Knowledge of temperature-controlled logistics, thermal packaging, temperature excursion management, or pharmaceutical quality requirements (GDP, GMP compliance).·       Experience with iPaaS platforms (Prismatic preferred), Supabase, PostgreSQL, or similar data infrastructure.·       Hands-on experience with prompt engineering, RAG architectures, or building LLM-powered applications.·       Understanding of pharmaceutical compliance frameworks (GDP, GMP) and their impact on product requirements and workflows.·       Previous experience building analytics products, operational dashboards, real-time monitoring systems, or business intelligence tools.·       Background in enterprise SaaS products serving regulated industries (healthcare, pharma, finance, logistics).What Success Looks LikeFirst 30 Days:·       Master PAXAFE's 4 product modules (Command Center, Automated Temp. Release, Insights, Lane Qualification), customer workflows, and core data flows across the CONTXT platform·       Complete customer and internal user interviews to deeply understand current pain points, feature requests, and AI/automation opportunities·       Identify quick wins for AI-powered enhancements that can deliver immediate value to customers·       Build strong relationships with Engineering, Data Science, Solutions, Design, and Customer Success teamsFirst 90 Days:·       Own and deliver at least one high-impact AI feature or module enhancement that demonstrates measurable customer value (e.g., time saved, errors reduced, decisions automated)·       Define success metrics for AI feature adoption, accuracy, and business impact across the 4 modules·       Create a comprehensive AI/LLM integration roadmap for the next 12 months with clear prioritization and customer-validated initiatives·       Establish yourself as the product thought leader on AI capabilities within PAXAFEFirst 6 Months:·       Ship multiple AI-powered features across the 4 modules that demonstrably improve customer workflows, reduce manual effort, and enable faster decision-making·       Launch at least one agentic workflow that automates a multi-step process previously requiring human intervention (e.g., autonomous temperature-release decisions, intelligent alert routing)·       Establish PAXAFE as an AI innovation leader in pharmaceutical cold chain through customer presentations, case studies, webinars, or industry content·       Define and execute product roadmaps for all 4 modules with clear prioritization, customer-validated feature sets, and measurable success criteria·       Mentor product and cross-functional team members on AI product management and technical product leadership best practices·       Build deep relationships with key customers and gather insights that drive product strategyWhy You'll Love Working Here·       High-impact mission: Every project directly supports safe, compliant delivery of the world’s most important products worldwide (e.g. vaccines, life-saving therapies, food, etc.)·       PAXAFE has entered an exciting growth phase which provides for [and requires] a great deal of autonomy & leadership at every role & every level·       AI innovation playground: Work at the cutting edge of LLM and agentic AI applications in enterprise B2B software. Shape how pharmaceutical companies leverage AI to transform their supply chains. You'll be building AI products that solve real problems, not demos.·       Startup ownership: Join a cohesive, collaborative team where your ideas shape the future of our platform·       Remote-first flexibility: Work from anywhere (Central / Eastern US preferred)·       Cutting-edge tech stack: Work with the latest AI/ML technologies alongside modern infrastructure. Technologies include: LLMs & Agentic AI | Azure | Python | Prismatic | Supabase | PostgreSQL | LavinMQ | Inngest | IoT | shadcn | Linear | Figma.·       Growth opportunity: Step into a foundational technical leadership role with direct visibility to PAXAFE's executive team and Fortune 500 pharmaceutical customers. Shape the product direction at a high-growth startup.·       Comprehensive benefits: Competitive base salary, equity participation, five weeks PTO, and full healthcare coverageOur Core Values·       Create Magic: Deliver products that exceed customer expectations and solve real problems elegantly·       Own With Pride: Take ownership of outcomes and deliver with excellence·       Navigate With Intent: Make strategic decisions with clarity and purpose·       Think Deep, Act Fast: Balance thorough analysis with rapid execution·       Enjoy the Journey: Celebrate wins and maintain perspective·       X-hibit Teamwork: Collaborate across functions and support each other's success·       Tackle With Empathy: Understand customer and team needs deeply before proposing solutionsReady to build the future of AI-powered pharmaceutical supply chain intelligence?If you're ready to join a company that's pioneering LLM and agentic AI applications in pharmaceutical cold chain logistics — creating products that save lives while pushing the boundaries of what's possible with AI — then we want to hear from you! Apply today and let's build this together.Please include:·       Your resume highlighting product management experience with AI/ML products or data-intensive B2B/SaaS platforms·       A brief description of an AI-powered feature or product you've shipped and its measurable impact·       Any experience with pharmaceutical, cold chain, life sciences, or logistics domains·       Your vision for how LLMs and agentic AI can transform enterprise supply chain operations To apply: https://weworkremotely.com/remote-jobs/paxafe-senior-technical-product-manager

Headquarters: United States Join a Global Team Making a Lasting Impact with Lumivero Are you ready to be part of a team that’s changing the world? At Lumivero, we develop powerful data-intelligence software that empowers users to answer their most pressing questions. Our trusted research, decision-making, and organizational tools help academic and corporate professionals create impactful insights from their most complex data – enabling them to work more efficiently and make informed, confident decisions. The Customer Support Representative is the first point of contact for our members. With every interaction, you're not just supporting software, you're supporting people. You’ll help solve problems, answer questions, and ensure our members feel valued and cared for. Our ideal candidate is a curious investigator, a technical problem-solver, and a great listener. You’ll use your communication skills, product knowledge, and creativity to support our members and show them that behind our great software are amazing people who genuinely care.Key ResponsibilitiesRespond to member inquiries with clear, professional communication and correct grammar. Guide members through product usage with accurate, concise instructions. Ensure timely follow-up on open tickets, especially when awaiting member responses. Collaborate with members and engineering to identify, reproduce, and troubleshoot software issues. Participate in internal product testing as needed. Assist Sales and Success Managers in identifying and resolving product-related issues. Develop and maintain strong knowledge of all product features and functionalities. Contribute to both internal and external knowledge bases to improve self-service support. Monitor and analyze support trends to identify opportunities for product improvements or process changes. Generate creative ideas to reduce ticket volume and enhance the support experience. Create helpful content (e.g., FAQs) for students, site supervisors, and faculty. Quickly identify and act on potential compliance or critical issues. Proactively monitor ticket patterns and identify possible account risk factors. Pinpoint root causes of recurring issues and work closely with the Success team to mitigate risks. Escalate urgent matters following established procedures to appropriate internal teams. Required Skills and ExperienceProblem Solver; Multi-tasker 2+ year experience working in a Technical Customer Support or Software Support role  Excellent communication, organization skills, and time management skills.  Strong ability to work with precision and attention to detail. Preferred Skills and ExperienceExperience with academic work habits and requirements Experience with data privacy regulations HIPAA and GDPR preferred. Salesforce CRM experience.BenefitsAnnual base salary is $40,000 - $42,000, depending on qualifications. An annual performance-based bonus to recognize personal excellence. Annual tech stipend to get what you need to do your best work.Flexible, remote first work environment and a diverse, global team. Opportunities for career advancement as Lumivero grows.Help Transform Our World with Powerful Insights – Join Our Team! At Lumivero, we believe in the power of research and informed problem-solving. Our data-intelligence software helps professionals in academia and business collect, organize, and analyze structured and unstructured data to identify risks, opportunities, themes, and patterns. Lumivero empowers them to do it all smarter, better, and faster! Our diverse, global team is made up of experts in their fields and dedicated professionals building best-in-field software. We’re passionate about the customers we serve, the products we create, and the problems we solve. Lumivero is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.   Lumivero is an E-Verify Employer. You can review the E-Verify Poster.  Lumivero is committed to supporting individuals requiring accommodation in the application process.   To apply: https://weworkremotely.com/remote-jobs/lumivero-customer-support-representative

Headquarters: Remote (Europe) Restream is on a mission to craft top-quality tools for video content creators. We’re looking for a Senior Product Manager to lead one of Restream’s products. You’ll work in a small team, building high-quality features from idea to production.What you’ll doGuide product direction, define requirements, and ensure high-quality deliveryFind simple, elegant solutions to complex product problemsExplore and design product ideas visually — from concept to prototypeGet insights from creators and businesses to understand needs, validate ideas, and iterate based on feedbackSet metrics, track performance, and use data to make better decisionsCollaborate with design and engineering to build the product well, and with support, marketing, and sales to launch product updates effectivelyWhat we’re looking for5+ years of product management or product design experience in a SaaS companyProven track record in building, releasing, and scaling global consumer productsPassion for design and attention to small detailsAbility to move fast, shift focus, and adapt in dynamic environmentHighly collaborative and results oriented personExperience with live video, streaming, or podcasting is a plusBack in 2015, Restream was founded in Ukraine with a passion for helping creators be seen and heard. As the #1 multistreaming solution, we deliver over 200,000 hours of live content every day. We’re diverse team across 15 countries and 22 nationalities — building tools that power the future of live video. We believe that a small, driven, and focused team can impact millions of lives.What We OfferA startup environment and a flat company structureWork closely with founders and team to build and grow the productOpportunity to make an impact on the evolution of the productAbility to create something that influences people’s livesEquity packages for you to truly be a part of the Restream journeyThe hardware and software you need to get your job done To apply: https://weworkremotely.com/remote-jobs/restream-senior-product-manager

We are hiring a contract-based Senior Frontend Developer for the garden3d creative collective with a focus on West Coast candidates.                                                                                                                                                                                                     Original job posting linkAbout garden3dWe are worker owned creative collective, innovating on everything from brands and IRL communities to IoT devices and cross platform apps. We share profit, open source everything, spin out new businesses, and invest in exciting ideas through financial and/or in-kind contributions.Our client roster includes Google, Stripe, Figma, Hinge, Black Socialists in America, ACLU, Pratt, Parsons, Mozilla, The Nobel Prize, MIT, Gnosis, Etsy & Gagosian.We’re the software team behind innovative products like The Light Phone & Mill, and we operate a global, decentralized community space collective called Index Space.We think of our garden3d as collective for creative people, prioritizing a happy, talented, and diverse studio culture. We work on projects that bring value to our world, and we balance deep care for the work we do with a genuine curiosity about life outside of our jobs.Who we’re looking for:We're looking for a Senior Frontend Developer who excels at building pixel-perfect websites using modern frontend frameworks. You'll collaborate with our team to build elegant, performant, and visually stunning web experiences. Your work will span a diverse range of client projects, from immersive brand websites to complex web applications, all requiring a keen eye for detail and technical excellence.This hiring effort will focus on Front-End Developers based in the U.S. West Coast. Candidates in the Pacific Time zone are preferred (LA/SF proximity is a plus). We are also open to candidates located in the Mountain Time zone.In this role, you’ll work on a variety of client projects to find cost-effective, high-quality, pragmatic solutions to complex problems. Responsibilities will include:Collaborating with Technical Lead to meet clients' development needsBuilding and maintaining high-performance web applications with modern frontend frameworks and toolsImplementing responsive, accessible, and pixel-perfect user interfaces based on design specificationsIntegrating frontend applications with headless CMS platforms, APIs, and third-party servicesOptimizing application performance, including bundle size, load times, and runtime efficiencyArchitecting scalable component libraries and design systems for consistency across projectsWriting clear documentation for code maintenance and usageParticipating in project team meetings, including Sprint Planning, daily standups, and retrospectivesParticipating in code reviews, providing constructive feedback to teammates and ensuring adherence to best practicesThe person we’re looking for is happy, relaxed and easy to get along with. They’re flexible on anything except conceits that will lower their usually outstanding work quality. They work “smart”, by carefully managing their workflow and staggering features that have dependencies intelligently — they prefer deep work but are OK coming up to the surface now and then for top level / strategic conversations.We believe people with backgrounds or interests in design, art, music, food or fashion tend to have a well rounded sense of design & quality — so a variety of hobbies or side projects is a big nice to have!Must Have Competencies:We’re always pitching for new and exciting technology niches. Some of the areas below are relevant to us!8+ years writing highly performant frontend code, an obsession for 95+ Lighthouse scoresExpert level experience with Typescript, and one of Next.js, Nuxt, Svelte, VueExtensive experience with headless CMS like Sanity, Contentful, Prismic or moreFluency in industry standard PaaS like Vercel, Netlify, Firebase, etcFluency in eCommerce technologies like Shopify (headless & liquid), Stripe, Swell and othersExperience building accessible, responsive interfaces with attention to performance optimization and SEO best practicesStrong understanding of modern CSS methodologies (Tailwind, CSS Modules, etc) and animation librariesExperience with state management solutions (Redux, Zustand, Pinia) and API integration patternsProficiency with testing frameworks (Jest, Playwright, Cypress) and commitment to writing maintainable, well-documented codeExperience with design systems and component libraries, working closely with designers to ensure pixel-perfect implementationsReal-time & performance optimization: experience with WebSockets for live data updates, caching strategies (Redis, CDN-level caching), CDN configuration and optimization (Cloudflare, Fastly), and image optimization techniques including proxies and delivery networksNice to Have Competencies:We’re always pitching for new and exciting technology niches. Some of the areas below are relevant to us!WebGL & Canvas expertise: experience building interactive graphics, animations, and visualizations using WebGL, Three.js, or native Canvas APIData visualization: creating compelling, interactive data visualizations with libraries like Mapbox, D3.js, Chart.js, or similar toolsFull-stack development experience: comfortable working across the entire stack, from frontend to backend and database layersPostgreSQL expertise: strong experience with database design, query optimization, and managing complex relational data structuresGraphQL & API design: building and maintaining GraphQL or REST APIs with a focus on performance and developer experienceReal-time technologies: experience with WebSockets, Server-Sent Events, or similar technologies for building live, interactive featuresAuthentication & security: implementing secure authentication flows (OAuth, JWT) and following security best practicesClient-facing experience: working directly with customers to gather requirements and provide technical solutionsProduct management experience: defining product roadmaps and collaborating closely with stakeholdersEngineering management experience: leading teams, setting technical direction, and mentoring developersCompensationOur pay scale ranges from $100/hr to $130/hr pending seniority (& team leadership experience), and our projects are rarely less than 8 full time weeks at 40 hours per week.We prefer long standing relationships with highly accountable and communicative team members, so we encourage candidates to expect longer term engagements.How we interview:Our interview process starts with a call where you get to meet a few members of our team. From there we’ll ask appropriate candidates to take part in a technical exercise which helps illustrate skill level and comfort.‍How we work:We believe that there’s a better balance between the poles of freelancing & full time, and for that reason Sanctuary works differently to most shops:Transparency & Ownership: We release out Profit & Loss statements to the community each year, open source our best ideas, and talk business & money with everyone in the company. We’re proud to run our business with integrity, and for that reason we share everything with our team & community.**150% Carbon Negative:** Our studio offsets 150% of the carbon we use to do business each year, dated back to our founding in 2015. We turn down work that is not in-line with our morals, and we encourage our peers to do the same. We have been certified climate neutral since 2021.**Strong Morals:** Since our founding, we've turned down somewhere between $1mm - $2mm of work that didn't meet our moral standards. (Most of that was DTC brands that can't show a valid sustainability initiative).Async & Decentralized: We use tools optimized for calm, thoughtful communication, and opt for async whenever possible. We fight hard to maintain our focus time.Remote Friendly: Our company is fluent in remote work, making our workplace more decentralized, and democratized in the process.Ideas & Products: In our spare studio time, we work to build our own open source or internal products to diversify & bolster our income. We create amazing technology products for our clients, so why not for the studio?Important RemindersKindly submit a complete and thoughtful application, including relevant links that help verify your work experience and identity. Applications with missing or insufficient information will not move forward in the review process. Our team carefully reviews every complete submission, and we truly appreciate the time and effort you put into applying.Quick tip! For this job posting, sharing websites or portfolios you’ve built is definitely a plus!

Headquarters: United States of America At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! About the RoleAs a Group Product Manager, you will lead a team of Product Managers to drive the vision, strategy, and execution for a portfolio of high-impact product areas within the core product. You will manage a team of 4-6 Product Managers at various levels. You can expect ~30% of your time dedicated to individual contributions within the core product, leading by example.Key ResponsibilitiesLead and mentor a team of Product Managers across multiple squads.Set product vision and strategy aligned with company goals.Own the group roadmap, balancing quick wins with long-term initiatives.Collaborate cross-functionally with engineering, design, analytics, GTM teams, and EPD leadership.Stay on top of metrics for all areasEstablish product rituals and processes to streamline operations across the organization.Conduct market research and analyze user feedback.Define and track key performance metrics.Foster a culture of ownership and continuous improvement.Build strong stakeholder relationships.Present strategy and results to executives.Contribute as an IC on a specific area of your team.Hire and onboard Product Managers to the product organization. Qualifications10+ years in Product Management, with 5+ years managing a team of Product Managers.Proven experience in building and scaling B2B SaaS products in high-growth environments.Strong analytical and data-driven decision-making skills.Excellent communication and stakeholder management abilities.Demonstrated ownership of business metrics and results.Comfortable with ambiguity, a fast pace, and high expectations.Experience in startups and/or at scale.High standards for product quality and user experience.Passionate about AI Nice to HaveExperience in leading AI-driven productsBackground in developer platforms or productivity tools.Familiarity with ClickUp’s product areas (e.g., Views, Tasks, Whiteboard, Mobile, Chrome extension). #LI-Remote#LI-MAVUnsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.Privacy NoticeClickUp collects and processes personal data in accordance with applicable data protection laws.If you are a European Job Applicant, see our privacy policy for further details.If you are a Philippine Job Applicant, see our and our Philippine Data Privacy Notice for further details.Visa SponsorshipPlease note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.Fraud AlertClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. To apply: https://weworkremotely.com/remote-jobs/clickup-group-product-manager

Headquarters: Remote (Europe) We believe everyone has a story worth sharing, and anyone can become an exceptional video creator with unlimited reach. We're on a mission to craft top-quality tools for video content creators.We are looking for a talented individual who shares our passion for high-quality design. As a Senior Product Designer, your main challenge will be to transform our design to the next level by setting new quality standards with a hands-on approach.What You'll DoFind elegant solutions to product and UX challenges with attention to detailContribute to the overall product and design direction of the companyCreate flows, prototypes, and high-fidelity visuals for your featuresCollaborate with product, engineering, and other teams during discovery, development, and launchContribute to our design systemHelp to grow our team and establish a design cultureWhat We Look ForExperience in designing applications, ideally in high-growth products with a strong design cultureDeep expertise in visual, UI, and interactionsExperience developing and supporting design systems across multiple productsExcellent written and verbal communication skillsBack in 2015, Restream was founded in Ukraine. We had a burning passion for helping creators to be seen and heard. As the #1 multistreaming solution, Restream inspires over 10 million people worldwide to share their stories through live video and follow their dreams. We believe that a small but highly driven and focused team can make a lasting impact in people's lives. What We OfferA startup environment and a flat company structureWork closely with founders and team to build and grow the productOpportunity to make an impact on the evolution of the productAbility to create something that influences people's livesThe tech you need to get your job done To apply: https://weworkremotely.com/remote-jobs/restream-senior-product-designer

Headquarters: United States of America At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! This role is an exciting opportunity to be instrumental in creating magical collaboration workflows within ClickUp. Your focus will be on enabling teams and organizations to work together more effectively, fostering clear communication, efficient coordination, and improved productivity. In this role, you'll have the opportunity to shape the collaboration experience in our product. Responsibilities:Conduct user research to gain deep insights into user behaviors, pain points, and needs in the collaboration space.Collaborate with cross-functional teams, including product managers, engineers, and researchers, to define product strategy and roadmap for the collaboration experience.Create wireframes, prototypes, and high-fidelity designs that effectively communicate design concepts and interaction models.Conduct usability testing and gather feedback from users to iterate and improve designs.Work closely with front-end developers to ensure the design vision is implemented to the highest standard.Requirements:Minimum of 5 years of experience in product design, with a focus on collaboration or communication products.Strong portfolio demonstrating a track record of successfully designing and launching impactful collaboration experiences.Proficient in design and prototyping tools such as Sketch, Figma, or Origami.Deep understanding of user-centered design principles and methodologies.Excellent collaboration and communication skills, with the ability to work effectively in cross-functional teams.Ability to think strategically and translate user insights into innovative design solutions.Strong attention to detail and a passion for creating exceptional user experiences. #LI-REMOTE#LI-CDGUnsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.Privacy NoticeClickUp collects and processes personal data in accordance with applicable data protection laws.If you are a European Job Applicant, see our privacy policy for further details.If you are a Philippine Job Applicant, see our and our Philippine Data Privacy Notice for further details.Visa SponsorshipPlease note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.Fraud AlertClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. To apply: https://weworkremotely.com/remote-jobs/clickup-senior-product-designer