Role Description

Mercor is seeking native Spanish speakers who are also marketing professionals based in Latin America or Spain. This role combines your marketing expertise across a wide variety of different subjects with language mastery, helping train cutting-edge AI models in the marketing domain.

You will leverage your background in marketing, alongside your bilingual communication skills, to create accurate, culturally nuanced, and technically precise content that reflects real-world marketing usage in Latin America.

Role Responsibilities

• Marketing Content Development: Translate, adapt, and synthesize complex calculations, analytics, and practices in marketing in Latin America or Spain.
• Bilingual Communication: Write fluently in both Spanish and English, ensuring correct marketing terminology and nuanced expression across languages.
• Domain Expertise: Provide cultural insights specific to Latin American or Spanish marketing, reflecting cultural norms and media habits that drive marketing effectiveness.
• Collaboration: Work closely with reviewers and peers to refine content, validate accuracy, and align outputs with marketing standard practices in Latin America or Spain.

Qualifications

• Language Skills: Native-level fluency in Spanish with strong written and spoken English.
• Education: Degree in marketing, communications, advertising, or a similar field.
• Experience: 2–6+ years of experience in marketing in Latin America or Spain.
• Analytical Abilities: Excellent writing, analytical, and communication skills.
• Nice to Haves:
• Experience with assessment and rubric development is a plus.
• Familiarity with generative AI models or machine learning concepts is a bonus, but not required.

Requirements

• This is a remote and asynchronous role — work on your own schedule.
• Expect to contribute at least 20 hours per week.
• Expect a commitment of around 2 months.
• You’ll be working in a structured project environment with clear goals and tools.

Application and Onboarding Process

• Submit your resume.
• Complete an AI-led interview to assess language ability and professional experience. This should take around 15 minutes.
• If selected, you’ll take a follow-up AI-led interview to assess your professional background.
• You’ll then complete a paid work trial to determine if this type of work is suited for you.
• After that, you’ll receive feedback and be onboarded to the project.

Mercor is seeking detail-oriented writing experts to contribute to a high-impact AI research project with a leading lab. Freelancers will author prompt–golden answer pairs that train and evaluate advanced language models. This is a short-term, flexible opportunity for professionals with strong academic backgrounds and a knack for instructional clarity. Ideal for those who enjoy distilling complex concepts into well-crafted text. * * * ### **Job Details:** - **Design and Optimize Prompts**: Create detailed prompts with multiple constraints and instructions. - **Define and Document Evaluation Standards**: Establish high-level expectations for correct responses in general consumer contexts, and develop comprehensive rubric. - **Conduct Model Testing and Grading**: Run prompts through models and assess preliminary outputs against expectations. - **Support Benchmarking and Quality Assurance**: Collaborate in QA review processes to ensure prompt tasks and rubrics meet rigor, maintaining consistency and reliability before integration into official benchmarks. ### **Minimum Qualifications:** - BS or BA from a reputable institution completed or in progress - Strong writing and critical thinking skills. - Ability to work independently and meet deadlines. - Significant familiarity with ChatGPT or similar tools for personal decision-making or hobbies / general interests. - US or Canada based. ### **Preferred Qualifications:** - Experience in teaching or research. ### **Application & Onboarding Process:** - Complete an AI-led interview, this should take around 15 minutes. - Complete a 45-minute written assessment that will guide you through writing rubrics. - If selected, you will be invited to work on the project. ### **More Details About This Role:** - This is a **remote and asynchronous** role — work on your own schedule. - Expect to contribute at least **20 hours per week**. - Expect a commitment of around 1 month. - You’ll be working in a structured project environment with clear goals and tools. * * * ### **About** [**Mercor**](https://mercor.com/)**:** - Our team is based in San Francisco, CA - We [specialize](https://www.forbes.com/sites/johnwerner/2024/03/20/this-ai-startup-wants-to-create-jobs-not-take-them-away/) in recruiting experts for top AI labs - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey

About Teamified

Teamified works with top enterprises and digital native businesses in Australia helping them build their remote teams in India, Philippines and Sri Lanka. We pride ourselves with hiring great teams to work on exciting game changing technology. Teamified currently has 200+ engineers, testers, product managers etc. working across 20+ partners. We focus on uplifting the way organisations build and manage their remote teams through great working relationships, trust, integrity, culture and hiring processes. Additional to this we are building our own technology product offerings. We strive to deliver the best outcomes for our customers, our partners and our people.

About our Client:

Our Client helps teams improve performance and wellbeing by turning survey and timesheet data into actionable insights using cutting-edge AI technology. They are building an intelligent engine that detects signals, recommends actions, and automates workflows across safety, engagement, and productivity. They offer startup excitement with established business stability. They’re at an exciting inflection point - transitioning from agency support to a fully internal engineering team while scaling revenue growth. They are investing heavily in AI-driven development workflows - specifically leveraging the BMAD Method (Breakthrough Method for Agile AI-Driven Development) and similar frameworks to optimize our development processes through specialized AI agents for planning, architecture, and implementation.

About the Role:

We're looking for a Product Manager who thrives in high-ownership environments and is excited about AI-enhanced product development workflows. Working closely with our engineering team and reporting to the CTO, you'll drive product strategy and execution while managing complex stakeholder relationships. You'll help integrate AI/LLM capabilities (Claude, Gemini) into our product strategy and work directly with our engineering and design teams to ship solutions that matter to our customers.

This role is perfect for a product manager who wants to shape the future of workplace insights while leveraging AI tooling to drive product innovation and enhance team productivity across multiple priorities and stakeholders.

Key Responsibilities:

● Drive AI-enhanced product strategy: Lead product roadmap development leveraging AI planning agents and context-engineered development processes to optimize product decisions and customer insights

● Master stakeholder orchestration: Coordinate seamlessly between engineering, design, sales, customer success, and executive leadership to align on priorities, manage expectations, and drive product delivery

● Champion customer-centric discovery: Conduct customer interviews, analyze feedback data, and translate insights into actionable product requirements using AI-assisted analysis and pattern recognition

● Juggle multiple high-impact initiatives: Manage competing priorities across feature development, technical debt, customer escalations, and strategic initiatives while maintaining clear communication and team momentum

● Lead AI tooling adoption: Drive the adoption and utilization of AI tools to enhance product capabilities, improve customer insights, and optimize team productivity

● Facilitate agile excellence: Lead sprint planning, standups, retrospectives, and cross-functional collaboration while maintaining team focus and delivery momentum

● Communicate with precision: Create compelling product narratives, roadmaps, and updates for diverse audiences from technical teams to executive stakeholders

● Analyze and optimize: Use data analytics, customer feedback, and AI-enhanced insights to measure product success, identify improvement opportunities, and iterate on features

Requirements

Qualifications and Skills:

● 3-5 years of product management experience in B2B software or SaaS environments with proven track record of driving product growth

● Stakeholder management mastery: Proven ability to manage complex stakeholder relationships, drive alignment across multiple teams, and navigate competing priorities effectively

● Project orchestration excellence: Strong organizational abilities with experience managing multiple concurrent priorities, deadlines, and cross-functional initiatives

● Customer-facing expertise: Direct experience conducting customer interviews, gathering feedback, and translating customer needs into product requirements and roadmap decisions

● AI tooling enthusiasm: Interest in leveraging AI tools to drive product innovation, enhance customer insights, and improve team efficiency and productivity

● Communication excellence: Outstanding written and verbal communication skills with ability to tailor messaging effectively to technical teams, customers, and executives

● Analytical mindset with ability to make data-driven decisions while balancing quantitative insights with qualitative customer feedback

● Comfortable with technical concepts and able to work effectively with engineering teams on complex product requirements

Nice to have:

● HR tech experience: Background in HR technology, workforce analytics, employee engagement platforms, or professional services software

● Technical skills: Software development background, technical product management experience, or strong technical aptitude for understanding system architecture and integrations

● Customer support experience: Direct customer support experience or demonstrated willingness to engage deeply with customer issues, feedback, and success metrics

● Experience with multi-tenant SaaS platforms, enterprise software, or B2B applications serving professional services firms

● Background in workplace psychology, employee wellbeing, or organizational development

● Familiarity with data analytics, business intelligence, reporting tools, or survey/feedback platforms

How we work:

● AI-enhanced product development: Learn and apply AI-assisted product management methodologies to increase productivity and customer insights

● Customer-centric approach: Regular customer interviews, feedback sessions, and data analysis drive all product decisions and strategy

● Data-informed decisions: Strong emphasis on metrics, customer insights, and AI-enhanced analytics to guide product strategy and feature prioritization

● Production-first mindset: Ship iteratively, monitor actively, optimize continuously, and maintain direct connection to customer impact

● Psychological safety: Safe to ask questions, take risks, challenge ideas, learn from mistakes, and drive bold product decisions

Benefits

• Flexibility in work hours and location, with a focus on managing energy rather than time.
• Access to online learning platforms and a budget for professional development
• A collaborative, no-silos environment, encouraging learning and growth across teams
• A dynamic social culture with team lunches, social events, and opportunities for creative input
• Health insurance
• Leave Benefits
• Provident Fund
• Gratuity

Affinity is a leading relationship intelligence platform that transforms how businesses manage and leverage their professional networks. Our innovative CRM solution empowers investment firms, consulting companies, and other relationship-driven organizations to unlock the full potential of their connections through AI-powered insights and automated relationship mapping. At Affinity, we're passionate about helping our clients build stronger relationships and drive better business outcomes through data-driven relationship intelligence. This position reports to the Director of Content Marketing and works closely with product marketing, field marketing, and demand generation teams.

Reporting to the Director of Content Marketing, you’ll run a tight editorial engine that drives awareness, search growth, and pipeline for an enterprise B2B audience. You’ll plan the calendar, build and repurpose content across formats, and use automation and AI to move fast—without sacrificing quality.

• Own the content program end to end, aligning content strategy to awareness metrics and overall marketing campaigns.: strategy, editorial calendar, production, publishing in Webflow, and distribution across email, social, and sales channels.
  
  
• Create high-quality assets (reports/guides, SEO posts, case studies, webinar decks/scripts, emails, social copy) aligned to enterprise buying stages.
  
  
• Scale with tech: set up light automations in Pardot (Engagement Studio, automation rules, scoring/grading), manage Salesforce Campaign hierarchy/UTMs, and build repeatable content templates in Webflow CMS.
  
  
• SEO as a habit: do topic/keyword research, plan clusters, brief writers (including AI), optimize on-page elements, and iterate based on performance.
  
  
• Write for humans and AI: structure content with clear headings, entity-rich summaries, TL;DRs, FAQs, and metadata that makes it easy for assistants/search to surface.
  
  
• Partner across GTM: collaborate with Product Marketing, Demand, Sales, and Customer Marketing on narratives, launches, and enablement.

The ideal candidate will be comfortable:

• driving awareness (being held accountable to a number), creating unique and memorable content in a variety of formats, and collaborating across all of Marketing, Sales and Product.
• building your own custom GPTs to automate portions of your workflow or aid in your own research
• drafting a storyboard for a new video, whipping up a social post, and writing a good ‘ole fashioned blog post.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Required

• 4+ years creating B2B tech content (SaaS preferred); you can explain complex ideas simply and persuasively.
  
  
• Impeccable communicator and editor: crisp prose, strong headlines, clean structure.
  
  
• Tech-savvy operator: hands-on with Webflow (or similar CMS); comfortable wiring Pardot automations and working inside Salesforce Campaigns; you use AI tools to draft, summarize, and repurpose.
  
  
• SEO-minded: confident with keyword research, briefs, on-page optimization, optimizing for search engines and "answer engines" or LLMs,  and measuring results.
  
  
• Enterprise B2B range: you’ve shipped guides/reports, SEO articles, case studies, webinar content, emails, and social that support awareness and pipeline.
  
  
• Nice-to-haves: basic HTML/CSS for Webflow tweaks; familiarity with CRMA/Looker, GA4, and an SEO platform (Ahrefs/Semrush).

Work Location: Remote, San Francisco or New York

For those located in San Francisco or New York, for this role we're embracing a hub-hybrid model, designed to balance flexibility with meaningful in-person collaboration. Team members within commuting distance are expected in-office 2–3 days per week, typically Tuesday through Thursday. We believe great things happen when people come together intentionally to connect, create, and build momentum as a team.

• We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients.
• Health Benefits: We cover both you and your dependents' healthcare, dental, and optical insurance premiums and offer flexible personal & sick days to support your well-being.
• Retirement Planning: We offer a pension plan through SmartPension to help you plan for your future.
• Learning & Development: We provide an annual education budget and a comprehensive L&D program.
• Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness.
• Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success.

A reasonable estimate of the current range is $79,000.00 - $133,000.00 USD Base.  Within the range, individual pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant.

About Affinity

With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed.

We use E-Verify

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Phoenix Offshore is an organization that connects U.S. businesses with Lebanese talent across various services, and in this case, we are recruiting Lebanese talent for a privately held & Lebanese-owned insurance agency headquartered in Washington, DC. As an all-lines insurance broker, they have been serving domestic and international communities with success since 1970. They offer a wide range of insurance products and risk management services, including Embassies & Diplomatic Missions, Commercial, Life and Disability, Employee Benefits, and Private Clients. Given that the agency is client-focused, customer experience is at the top of its priorities. The client's most valued asset is its people. Finding the right people is vital to providing a great customer service experience. Their human capital is their competitive advantage; it is what truly separates them from what the competition views as the industry standard for customer service. As recipients of the GOLD Stevie Award for Best in Customer Service, their standards for providing the best customer experience are extremely high. This position offers ample training and the opportunity to join an exceptional American firm that is expanding its international presence.

The Customer Service Representative provides customer service to clients, in addition to assisting and supporting the account management team with a wide range of responsibilities and tasks including:

• Provide administrative support to Account Executive and Account Manager.
• Assist Account Executives/Managers in coordinating all aspects of client activities.
• Provide exceptional customer service by communicating and responding to clients and carriers in a timely manner via phone or email.
• Handle multiple types of customer experience inquiries, resolve service concerns, document
customer requests, and complete changes to policies which do not require a license.
• Effectively manage claim inquiries and follow up.
• Contact insurance carriers for acknowledgement, status, and potential escalation for pending claims.
• Assist with billing retrieval and follow up with clients for payments and documentation.
• Assist with Mortgagee change requests.
• Assist with documentation for quotes received, policies issued and endorsements.
• Assist account management team with eligibility requests.
• Assist with billing audits and correcting errors by providing the necessary documentation.
• Enter and update client policy information in agency management system Epic.
• Update and organize client files and records.
• Data entry and research.
• Assist with projects as needed to support team and agency.

PLEASE READ: This is a full-time position with an expectation to be online and available from 8:30 AM to 5:30 PM EST (15:30 to 00:30 Beirut Time) Monday through Friday. This role has a salary of $1300/month.

• Highly fluent in both English and Arabic
• 2+ years of professional work experience
• 1-2 years of experience in customer service
• Excellent working knowledge of Microsoft Word, Excel, and PowerPoint.
• Self-motivated with the ability to work effectively as part of a team or on individually assigned tasks
• The ability to work in a fast-paced environment where time-management and
  prioritization skills are essential
• Detail-oriented and systematic in their working style
• Able to quickly learn new critical internal work management software
• Access to a high-functioning computer and exceptional internet connection