Headquarters: Japan あらゆるアイデアをデプロイするプロダクトづくりの難しい部分を簡単にし、誰もがプロダクトの作り手になれる。これがテイラーが実現したい世界です。誰しもが自分のアイディアを簡単に具現化でき、ビジネスとエンジニアリングの境界を取り払い、多様な専門知識と技術を統合できる世界を目指しています。"プロダクトづくりを民主化する"このミッションに共感してくださる方をお待ちしています。Tailor Platformとはわたしたちは、業務システムを高速に構築できるプラットフォーム「Tailor Platform」を提供することで、より多くの人がプロダクトの作り手になることを支援しています。Tailor Platformを一行でいうと"Headless ERP for Enterprises"、エンタープライズ企業（当社では3,000人以上の大企業と定義しています）で使われる基幹システムをHeadless形式で提供するプロダクトです。いわゆるERPシステム（基幹システム。受発注や在庫、会計、組織などを統合的に管理するビジネスアプリケーション群）において、システムの柔軟性・拡張性を飛躍的に高めた「Headless ERP」を世界で初めてローンチし、日本の大企業および米国の中堅〜大企業へ向けて展開しています。▼参考記事Tailor Platformというプロダクトの狙いわたしたちを取り巻く環境中堅〜大企業において、世界的に、「オールインワン型」のパッケージシステムから、何十もの「特定のユースケースに秀でたBest of Breed型」のクラウドSaaSを組み合わせてデジタル化を進めるトレンドが加速しています。その中で、全社的な基盤を担う基幹システムの役割が大きく変化しており、目まぐるしく変化するビジネス環境・テクノロジー環境に合わせて素早く変更できることと、外部のソフトウェアと簡単にかつ深くインテグレーションできる、API化されたシステムであることが必要とされてきています。当社は、Headless ERPというコンセプトのパイオニアとして、企業活動を革新する次世代のビジネスアプリケーション基盤を構築していきます。すでに、ERPの業界リーダーであるSAPベースのシステムの大手企業におけるリプレイスや、従業員数3万人を超える大手企業において実績を構築しています。業務内容当社のプロダクトの企画・開発・運用において「プロダクトのCEO」として技術・UX・ビジネスを統合した製品マネジメントを行う特定のユースケースを持つ業務アプリケーション、または、アプリケーションの共通基盤となるTailor コアプラットフォームのいずれかの製品を担当していただきますCEO、CTO、Tech Lead、エンジニアやUXデザイナーと協業し、プロダクトおよびマイクロサービスの要件定義を行い、さらに開発プロジェクト全体に責任を持って推進する予め障害となりそうなリスクを予見し、プロジェクトが円滑に進行するよう先回りして課題を整理しプロジェクトメンバーの力を使って解決する「良いモノを計画」→「開発・リリース」→「お客さまの反応を得て学習」→「さらに良いモノを計画」というサイクルを作るため、プロダクトマネジメント面で組織とプロセスを改善する必須要件プロダクト開発を推進した経験プロダクト開発の優先度を設定するスキル関係者を巻き込み・動かすためのコミュニケーションスキル歓迎条件ソフトウェアエンジニアの経験新規事業、プロジェクトの立ち上げなどをリードした経験がある方アジャイル開発の経験、ソフトウェア開発サイクルの理解マイクロサービスアーキテクチャでのプロジェクト進行の経験B2Bソフトウェア（パッケージ、SaaS）の開発経験外部のベンダーやパートナー企業を巻き込んだプロダクト開発の経験データモデル、Web APIの設計、開発経験顧客の課題を発見・分析するスキル（データ分析、ユーザーインタビューなど）カスタマージャーニーマップ、UXデザイン、お客様視点に立ったプロダクトの設計、開発をした経験ビジネス以上の英語力求める人物像知的好奇心を高めることが好きな方 当事者意識を持ち、セルフスターター志向で物事を推し進めていける方 オープンマインドで建設的なフィードバックができる方賃金500万円〜2000万円当社は、年齢や年次にかかわらず担っていただく役割（ミッション）の大きさとその成果によって報酬を決定するミッショングレード制を採用しています。 入社時のグレードは選考によって決定させて頂き、その後のグレードは原則として半期に1回の評価によって決定させていただきます。勤務時間フレックスタイム制（コアタイムなし・フレキシブルタイムなし）昇給・賞与給与改定：年2回 　半期に1回評価を実施 　定期的にCEOまたはCTOとの1on1を実施諸手当希望PC、モニター等の貸与 交通費支給（出社日数に応じて経費精算） 各種社会保険完備休日・休暇完全週休2日制（祝祭日、年末年始 等） 有給休暇、慶弔休暇、リフレッシュ休暇、Sick Leave 入社時に有給休暇付与（初年度10日）福利厚生各種社会保険完備 テイラーのワークルール・福利厚生についてご紹介 To apply: https://weworkremotely.com/remote-jobs/tailor-product-manager

Headquarters: Japan あらゆるアイデアをデプロイするプロダクトづくりの難しい部分を簡単にし、誰もがプロダクトの作り手になれる。これがテイラーが実現したい世界です。誰しもが自分のアイディアを簡単に具現化でき、ビジネスとエンジニアリングの境界を取り払い、多様な専門知識と技術を統合できる世界を目指しています。"プロダクトづくりを民主化する"このミッションに共感してくださる方をお待ちしています。Tailor Platformとはわたしたちは、業務システムを高速に構築できるプラットフォーム「Tailor Platform」を提供することで、より多くの人がプロダクトの作り手になることを支援しています。Tailor Platformを一行でいうと"Headless ERP for Enterprises"、エンタープライズ企業（当社では3,000人以上の大企業と定義しています）で使われる基幹システムをHeadless形式で提供するプロダクトです。いわゆるERPシステム（基幹システム。受発注や在庫、会計、組織などを統合的に管理するビジネスアプリケーション群）において、システムの柔軟性・拡張性を飛躍的に高めた「Headless ERP」を世界で初めてローンチし、日本の大企業および米国の中堅〜大企業へ向けて展開しています。▼参考記事Tailor Platformというプロダクトの狙いわたしたちを取り巻く環境中堅〜大企業において、世界的に、「オールインワン型」のパッケージシステムから、何十もの「特定のユースケースに秀でたBest of Breed型」のクラウドSaaSを組み合わせてデジタル化を進めるトレンドが加速しています。その中で、全社的な基盤を担う基幹システムの役割が大きく変化しており、目まぐるしく変化するビジネス環境・テクノロジー環境に合わせて素早く変更できることと、外部のソフトウェアと簡単にかつ深くインテグレーションできる、API化されたシステムであることが必要とされてきています。当社は、Headless ERPというコンセプトのパイオニアとして、企業活動を革新する次世代のビジネスアプリケーション基盤を構築していきます。すでに、ERPの業界リーダーであるSAPベースのシステムの大手企業におけるリプレイスや、従業員数3万人を超える大手企業において実績を構築しています。【具体的な職務内容】プロトタイプ作成とユーザーテストの実施 プロダクトの要件定義 プロダクトにおける情報設計とユーザーフローの設計 Adobe XD、Figmaなどを使ったプロダクトのUIデザイン デザインシステムの構築、運用 プロダクトマネージャー、エンジニアとの協働および意思決定への関与必須要件Webアプリケーションのデザイン、運用経験エンジニアとの協業経験デザインシステムへの理解、関心HTML、CSSを使ったコーディングの経験リモートワークでのデザインが可能な方チームでの成果を達成できる方ポートフォリオの提出が可能な方歓迎条件デザインシステムの構築、運用経験JavaScriptを使ったUIの実装経験BtoBサービスのデザイン経験顧客のフィードバックを受けながら機能改善した経験デザイン組織のマネジメント経験求める人物像知的好奇心を高めることが好きな方 当事者意識を持ち、セルフスターター志向で物事を推し進めていける方 オープンマインドで建設的なフィードバックができる方賃金800万円〜2000万円当社は、年齢や年次にかかわらず担っていただく役割（ミッション）の大きさとその成果によって報酬を決定するミッショングレード制を採用しています。 入社時のグレードは選考によって決定させて頂き、その後のグレードは原則として半期に1回の評価によって決定させていただきます。勤務時間フレックスタイム制（コアタイムなし・フレキシブルタイムなし）昇給・賞与給与改定：年2回 　半期に1回評価を実施 　定期的にCEOまたはCTOとの1on1を実施諸手当希望PC、モニター等の貸与 交通費支給（出社日数に応じて経費精算） 各種社会保険完備休日・休暇完全週休2日制（祝祭日、年末年始 等） 有給休暇、慶弔休暇、リフレッシュ休暇、Sick Leave 入社時に有給休暇付与（初年度10日）福利厚生各種社会保険完備 テイラーのワークルール・福利厚生についてご紹介 To apply: https://weworkremotely.com/remote-jobs/tailor-product-designer

Headquarters: About usB2B payments are a multi-trillion-dollar industry and, as the industry pushes further into digitization and faster settlement, fraud has become a massive problem — to the tune of $43B in annual losses.Walrus is the leader in B2B payment verification, with clients that include some of the biggest names in investment management. Our DoubleCheck platform combines advanced authentication, proprietary technology, AI, and novel UX to collect and confirm payment details. DoubleCheck has defined a new category: verifying the safe transfer of financial information and assets.DoubleCheck’s NPS is over 80, NDR last year was 122%, our renewal rate is effectively 100%, and nearly all growth has come via inbound and organic leads. That growth has been exponential, and as a consequence, our financial position is strong, including recent quarters of cash flow positivity. Now we plan to pour fuel on the fire.Walrus is led by PhD computer scientists and security researchers, with decades of experience in engineering, cybersecurity, and cryptography, and many research accomplishments at Harvard, Stanford, MIT, the University of Chicago, Columbia, UTexas, and NYU. We’re backed by one of the world's leading fintech VC funds, as well as founders and former executives of Twitter, Google Maps, Databricks, and Kayak.The roleThis role would be perfect for a former founder who has “get things done” traits, is comfortable with ambiguity, knows how to identify high-value projects, and can inspire or manage a team to accomplish those things. In more detail, you will:Own the specs and drive the roadmap for our flagship product, DoubleCheck.Contribute to strategy based on deep understanding of customer needs, market trends, and long-term company vision.Collaborate closely with developers to scope, prioritize, and ship new features.Determine or contribute to intuitive flows for new kinds of authentication, payments, reputation, and more. Manage team processes to ensure high velocity of execution.Make decisions based on business priorities (both long-term growth and immediate needs) and available resources.Define metrics, goals, and indicators to measure the team’s effectiveness.Handle technical conversations with customers about product capabilities and requirements.Represent DoubleCheck at industry events, conferences, and to the press.About youYou are comfortable with the idea that strategic choices should be data-driven, using evidence rather than opinion. At the same time, you understand when there isn’t enough data, and you are comfortable making a choice based on judgment. You have:Owner, driver, and doer mindset. You have a bias toward action. You want to get things done, and you are willing to do them yourself.Independent problem-solving ability. You can apply first-principles thinking to clarify ambiguous situations and solve new problems.Experience either as a former founder OR several years of product manager/lead with product line responsibility.Strong UX sensibilities and ability to sketch wireframes, as needed.Excellent written and verbal communication skills, particularly in technical contexts.Comfort operating in a fast-paced startup environment with high autonomy.Technical background or ability to engage deeply in technical discussions.History of bridging product and engineering functions, particularly in early-stage companies.What it’s like to work with usWe’re a tight-knit, early-stage team that’s focused on building a product that our customers love. We have a strong company culture based on collaboration, ownership, and mentoring. We meet sparingly and efficiently. We understand our innate biases and celebrate diversity. We have a low-ego workplace, where we provide the tools for everyone to do their best work. You will work closely with the leadership team, and have room for extensive growth within the company.Remote work is welcomed, but candidates who wish can report to work in NYC (and receive relocation assistance).Walrus offers competitive compensation and benefits, including salary, equity, paid medical insurance, dental, vision, company contribution to wellness, good coverage for dependents, parental leave, retirement, relocation assistance, and unlimited PTO.We believe talent comes from all backgrounds and walks of life, and are committed to providing a comfortable environment for everyone to work.The base pay for this position is $130k–$210k (depending on location and experience). There is additionally a substantial equity component, not included in these figures. This information is provided per the New York City Human Rights Law. To apply: https://weworkremotely.com/remote-jobs/walrus-product-lead

Headquarters: USA About usB2B payments are a multi-trillion-dollar industry and, as the industry pushes further into digitization and faster settlement, fraud has become a massive problem — to the tune of $43B in annual losses.Walrus is the leader in B2B payment verification, with clients that include some of the biggest names in investment management. Our DoubleCheck platform combines advanced authentication, proprietary technology, AI, and novel UX to collect and confirm payment details. DoubleCheck has defined a new category: verifying the safe transfer of financial information and assets.DoubleCheck’s NPS is over 80, NDR last year was 122%, our renewal rate is effectively 100%, and nearly all growth has come via inbound and organic leads. That growth has been exponential, and as a consequence, our financial position is strong, including recent quarters of cash flow positivity. Now we plan to pour fuel on the fire.Walrus is led by PhD computer scientists and security researchers, with decades of experience in engineering, cybersecurity, and cryptography, and many research accomplishments at Harvard, Stanford, MIT, the University of Chicago, Columbia, UTexas, and NYU. We’re backed by one of the world's leading fintech VC funds, as well as founders and former executives of Twitter, Google Maps, Databricks, and Kayak.The roleYou will be part of the core team at Walrus, working on our flagship product, and reporting to the head of engineering. It’s still early days here, and a product role means impact well beyond writing specs. It includes sketching wireframes, developing the product roadmap, formulating strategy, meeting prospective customers, and helping current ones. In more detail, you will:Determine intuitive flows for new kinds of authentication, payments, reputation, and more. Contribute to product strategy based on deep understanding of customer needs, market trends, and company vision.Collaborate closely with developers to scope, prioritize, and ship new features.Create clear product specifications for both internal and external audiences.Handle technical conversations with customers about product capabilities and requirements.Represent DoubleCheck at industry events, conferences, and to the press.About youYou are someone who cares a lot about designing software in a thoughtful way, taking into account business, customer, and user needs. You are comfortable with the idea that product design should be data-driven, using evidence rather than opinion. At the same time, you understand when there isn’t enough data, and you are comfortable making a choice based on taste. You have:Strong UX sensibilities and ability to sketch wireframes, as neededProven track record of shipping features that drive business value3+ years of product management experience with full product line responsibility, ideally in B2B SaaSExcellent written and verbal communication skills, particularly in technical contextsExperience gathering and synthesizing customer feedback to inform product decisionsComfort operating in a fast-paced startup environment with high autonomyTechnical background or ability to engage deeply in technical discussionsExperience managing technical roadmaps and resource allocation across multiple workstreamsHistory of bridging product and engineering functions, particularly in early-stage companiesWhat it’s like to work with usWe’re a tight-knit, early-stage team that’s focused on building a product that our customers love. We have a strong company culture based on collaboration, ownership, and mentoring. We meet sparingly and efficiently. We understand our innate biases and celebrate diversity. We have a low-ego workplace, where we provide the tools for everyone to do their best work. You will work closely with the leadership team, and have room for extensive growth within the company.Remote work is welcomed, but candidates who wish can report to work in NYC (and receive relocation assistance).Walrus offers competitive compensation and benefits, including salary, equity, paid medical insurance, dental, vision, company contribution to wellness, good coverage for dependents, parental leave, retirement, relocation assistance, and unlimited PTO.We believe talent comes from all backgrounds and walks of life, and are committed to providing a comfortable environment for everyone to work.The base pay for this position is $115k–$195k (depending on location and experience). There is additionally a substantial equity component, not included in these figures. This information is provided per the New York City Human Rights Law. To apply: https://weworkremotely.com/remote-jobs/walrus-senior-product-manager

Headquarters: Remote , Remote A little about usInspired by how developers organize their work, GitBook is a hub for documentation for high-performing teams.GitBook is a fully remote company with a team distributed between Europe, North America, and Asia. As a small team, we’re all generalists and constantly picking up new challenges. When it comes to code, we’re looking to work with experienced people who can pick a problem and solve it.We use TypeScript and build scalable systems so we can continuously make progress on a solid foundation. We don’t expect you to have a background in everything we use, but we do expect experience building scalable infrastructure and backend solutions.Some things we’re proud of: We have close to 40,000 sign-ups per month and over 100k Monthly Active Users Profitable Used by over 2M users and thousands of teams such as Adobe, Netflix, Apple, Snyk, and Google Backed by top partners such as P9 Capital, Notion Capital and Fly VC️ Amazing in over 15 countries across North America, Europe and Asia What will you be doing?You'll help us in our challenging mission to craft rewarding relationships between our product and our users.You'll participate in crafting a strong product driven engineering culture that places a heavy emphasis on product thinking throughout the entire development lifecycle to maximize user impact.You'll grow GitBook's impact on millions of users by solving technical product challenges of high scope and complexity .You'll leverage a product driven approach to crafting our unique, highly scalable solutions for complex systems with a serverless philosophy that drives our application.You'll own the implementation of new features from concept to production, including proposal, discussion, and execution.You'll contribute to the definition and be the advocate of our internal standards for style, maintainability and best practices.You'll provide mentorship for engineers to help them grow in their technical responsibilities and remove blockers.‍ What environment will you be working on?TypescriptNodeCloudflare (Workers, WAF, CDN, SSL for SaaS)Google Cloud (Cloud Run, etc)GitHub, SlackHere's our stackshare.io page to learn more about our stack.How we workEngineering works to continuously delivering value, focusing on shipping as a team. We use agile processes that work for us and experiment frequently. Our process runs on two week async "cycles" that emphasize leadership through ownership and operating in the open.We leverage Kanban mechanisms that prioritize throughput, velocity, and impact to help us succeed in our mission to foster rewarding relationships between our product and our users. As a product focused organization, Engineering works in tandem with Product, Design, and Support to participate in crafting value throughout the entire product delivery process.You will be valued forYour product-oriented mindset You are driven by creating values for our users, and not solely by solving hard tech problems. You have experience owning a project from concept to production, with a focus on the end user and final impact. You approach engineering with an empathy driven mindset that keeps a broader context when executing.Your teamwork You understand that value is created and delivered to users. You help the team operate openly and transparently, elevating the quality of documentation and our rigour. You grow through experimentation and lead with compassion, improving the organization and your teammates.Your technical experience You have experience working with TypeScript, React, NodeJS, and serverless architecture.Your engineering skills You have a solid understanding of how web applications are built and delivered to users. You are comfortable with topics such as performance optimisation, data synchronisation, and caching. Your experience in application monitoring and debugging will also be valued and it will be an added plus if you have experience with server-less infrastructure. What's next?First, we will take the time to review your application, and we will get back to you within a week, regardless of our decision. We know that your time is valuable so we work to move the process along quickly and keep it casual. We're not believers in "gotcha" questions or checking for skills you'll never actually use as an engineer at GitBook.Here's what our process will look like:Discovery Call (30 min) with our People Team to look for healthy alignmentTechnical interview (60 min) with members of the engineering team to learn more about projects you've built and challenges you've faced building them.Technical interview (60 min) with Samy, our CTO, to learn more about your experience and technical skillsFinal meet & greet with CEO (30 min) join GitBookYou will be joining during a pivotal moment for GitBook. We've enjoyed great success since we were founded, and now we're taking conscious steps to take our company to the next level. That means you will have the opportunity to build, positively impact the trajectory of the company and enjoy the benefits of helping grow our company 20x. Every single team member is a value addition to our culture, so it's important for us to state our cultural principles: Keep it simple Transparency‍️ Care (Give a sh*t) Bias towards impactful actionCome make your mark on building the future of work with us. To apply: https://weworkremotely.com/remote-jobs/gitbook-product-engineer

Headquarters: Lisboa,Remote As Odds Scanner's Senior Product Designer, you'll play a key role in crafting engaging, intuitive, user-focused experiences for our Odds Scanner digital ecosystem of brands and products. You'll contribute to shape the company's global experience design output, inspiring fellow designers, collaborating with other teams and ensuring that business objectives intersect with user needs and technology feasibility.You'll bring sharp user-centered thinking and exceptional craft output, helping to develop projects from brief to end user, and delivering work that is pixel perfect, effective and truly remarkable. You'll inspire and collaborate with a growing design team of five product designers, helping the team to develop and excel on each project.Help to improve the overall quality of the team's design output.Ensure cohesive and user-friendly experiences throughout our product's ecosystem.Own the end-to-end design workflow, from concept to delivery, utilizing sitemaps, wireframes, prototypes, and high-fidelity designs.Validate ideas with end users.Establish and maintain a design system that ensures consistency and scalability across our products ecosystem.Transform data into actionable insights that highlight design opportunities.Refine the Product Design Team's expertise in UX, UI, Visual Design, and Design Systems by contributing to the team's growth.Work with development teams to bring design and design systems to life.Stay current with design trends and best practices, proactively implementing improvements in the team's design process.Extensive knowledge of User Experience Design (UX), User Interface Design (UI), Human-Computer Interaction (HCI), product design, design systems, and visual design.Sharp problem-solving ability and exceptional execution skills.Capability to elevate design briefs to deliver innovative and effective solutions.Strong attention to detail with a commitment to pixel-perfect precision.Ability to innovate by establishing new design concepts.Vast experience working on websites, landing pages, mobile apps, and web applications.Proficiency in using the latest design and prototyping tools.Strong presentation skills to effectively communicate ideas and concepts.Excellent communication skills in English, both written and spoken, with the ability to articulate design decisions and rationale.A strong online portfolio showcasing selected work (only candidates who submit a digital portfolio will be considered).40 days of paid holidays of your choosing (take only the bank holidays you want!);Flexible working hours;Competitive salary based on experience with great opportunities to grow;Work from home (WFH) allowance, to cover WFH costs;Other benefits and allowances such as Gym, Private Health Insurance and Education;Clear short to medium-term objectives that will lead to a clear career path;Fully remote To apply: https://weworkremotely.com/remote-jobs/odds-scanner-group-senior-product-designer

Headquarters: Zagreb,Pula,Croatia,Remote We are on the lookout for a Product Owner to shape future of Asset Integrity Software! Are you passionate about building world-class software solutions that make a real impact? At Cenosco, we develop cutting-edge asset integrity management software used by global industry leaders. As a Product Owner, you’ll be at the heart of our innovation, driving the vision, strategy, and development of our products to deliver maximum value to our customers. As a Product Owner you’ll be responsible for managing stakeholders, defining product requirements, prioritizing work, and inspecting the deliverables of the team to ensure impeccable features and functionality of the product or specific product area. You’ll be the one to incorporate feature requests into product roadmap and plan ahead future releases. You can become the pioneer of the best PO practices. You will actively influence and shape how things supposed to be done! Create processes, procedures and lead the change. Show us the best practices and implement it to the whole organization! You say, we follow. What You will doSharing knowledge, best practices and latest trends in SaaS product management Lead the product roadmap. Plan releases, set expectations, and prioritize the backlog Collaborate closely with engineers to provide daily direction and ensure smooth development Work cross-functionally to align with customer support, marketing, and leadership for seamless cooperation Be the face of the product and act as the primary contact for internal and external stakeholders Champion customer needs to translate their vision into continuous product improvements What You will need5+ years of professional experience as a Product Owner or Product Manager in IT (SaaS)Proven ability to lead processes in Agile environmentsSolid experience in writing and evaluation of structured product requirements and plansStrong communication skills, creativity, and a high-level work ethics and integrityHands-on experience with PO tools like Productive, Azure DevOps, Product Board, YouTrack or similarSolid experience in writing clear and structured product requirementsBonus points forKnowledge of Oil & Gas domainProduct Owner certificationExperience working with internationally distributed productsWhy You will love working with UsWork in a fast-growing and interesting industryFlexible work that best fits your needs and the roleCompetitive compensation with some nice additional perksTop-notch offices and equipmentContinuous improvement and learning opportunities to grow your careerTeam activities, not the usual one just to look nice on social media but what our team choose and ask forA great team of engaged passionate and helpful people To apply: https://weworkremotely.com/remote-jobs/cenosco-product-owner

Headquarters: Remote,Tutzing,Remote UK,Büro UK,Remote Niederlande,Büro Niederlande,Metropolregion München,München This is a vacancy for a hybrid or on-site role at our HQ in Tutzing. We encourage applications from all qualified candidates, regardless of gender identity. As we continuously expand and improve our Data Platform, we are seeking a Senior Product Designer (m/f/x) to join our Product & Engineering department. This department is responsible for the design, development and growth of our Data Platform, our Data Network and connected Data Products. In this role, you will be responsible for identifying and optimizing key user journeys and for defining and implementing a consistent design system. As our first Product Designer you will be educating our development teams on how to leverage user research and validate and test designs. Ready to make an impact? Identify opportunities to enhance and simplify key user experiences and improve the time to value for our users.Create and maintain a consistent design system for all products and ensure its implementation over time.Visualize the vision of our unified data platform.Collaborate with Product Management, conduct user research, and design sprints.Create and validate high-fidelity designs and prototypes.Collaborate with engineering to ensure seamless implementation.Grow a team of UX/UI designers.7+ years in product design, with proficiency in design thinking and design sprints.High proficiency in creating designs and prototypes in Figma.Ability to empathize with technical users and designing experiences for a highly technical product.Experience improving frameworks and existing systems.Experience introducing new patterns or standards adopted by others in previous roles.Track record of proactively identifying and driving initiatives that strengthen the team.Clear communication style.Proficiency in English, German skills are nice to have.Opportunity to work flexibly from home30 vacation days per yearModern offices in Germany, the Netherlands, and the UKLocation-specific benefits packages (your recruiter will be happy to provide more details during your first chat)Company-sponsored business travelFor this role, we are open to working with specialists based in Germany, the Netherlands, or the UK. Whether you prefer working on-site at our offices in Tutzing, Rotterdam, or Leeds, or remotely from a location within one of these countries, we’re happy to accommodate your preferred working style.If you’re excited about this role but don’t meet every qualification, we encourage you to apply! Lobster is an equal opportunity employer. We are committed to fostering a diverse and inclusive environment where empathy and respect guide our interactions. To apply: https://weworkremotely.com/remote-jobs/lobster-senior-product-designer

Headquarters: Valencia Lead and manage the technical support team.Supervise and improve customer service processes.Resolve complex incidents and ensure optimal response times.Coordinate with development teams to resolve technical issues.Implement strategies to improve customer satisfaction and loyalty.Analyse and report on support performance, including:Average response and resolution time (SLA and TTR).Volume and classification of support tickets.Customer satisfaction (CSAT, NPS, CES).Analysis of trends and recurring issues.Team workload and operational efficiency.Experience in managing technical support teams or customer service in technological environments.Leadership, problem solving and continuous improvement skills.Ability to work with metrics support and analysis tools (Zendesk, Freshdesk, Jira, Power BI, etc.).Upper-intermediate level of English.Knowledge in software, SaaS or technological solutions for logistics, transport or ports.⁠Upper-intermediate level of French.Stable job position.Flexible working hours.Day off on your birthday.Flexible remuneration.Hybrid/remote teleworking.Life and accident insurance.Subsidised health insurance.Continuous training.Possibility of internal promotion.Professional career plan.Other social benefits (loyalty trip, etc.).  To apply: https://weworkremotely.com/remote-jobs/prodevelop-customer-support-manager

Headquarters: Remote,Tutzing,Remote UK,Büro UK,Remote Niederlande,Büro Niederlande,Metropolregion München This is a vacancy for a hybrid or on-site role at our HQ in Tutzing. We encourage applications from all qualified candidates, regardless of gender identity. As we continuously expand and improve our Data Platform, we are seeking a Senior Product Manager (m/f/x) to join our Product & Engineering department. This department is responsible for the design, development, and growth of our Data Platform, Data Network, and connected Data Products. In this role, you will work closely with the CPO and cross-functional teams to execute on the product strategy and ensure alignment across product initiatives. You will lead product development cycles, ensure successful product outcomes, and advocate for the voice of the customer. Ready to make an impact?Defining and helping to evolve the product strategy for specific product areas, collaborating closely with the CPO and cross-functional teams. Conducting market research and competitive analysis to identify opportunities and ensure the product’s positioning aligns with customer needs. Developing and maintaining the product roadmap for your assigned areas with clear goals and timelines, aligning with Engineering Leads. Collaborating with Product Marketing to support product launches and ensure product messaging resonates with the target audience. Contributing to the improvement of the product management process by ensuring tools and processes are clearly defined and effectively implemented. Utilizing data and analytics to make informed decisions, prioritizing features, and optimizing the product lifecycle. Driving product launches and collaborating on go-to-market strategies with cross-functional teams.5+ years in Product Management, with experience in managing complex, technical products.Demonstrated ability to work cross-functionally to deliver products from concept to launch, aligning teams and stakeholders.Experience in technical infrastructure software products with on-premises deployment options. Experience with data integration is a plus.Proven track record of using data and insights to drive decision-making and improve products.Knowledge of modern software development methodologies, with experience collaborating effectively with engineering teams.Strong communication skills with the ability to present to and engage with stakeholders at all levels.Proficiency in English is required. German language skills are a plus.Opportunity to work flexibly from home30 vacation days per yearModern offices in Germany, the Netherlands, and the UKLocation-specific benefits packages (your recruiter will be happy to provide more details during your first chat)Company-sponsored business travelFor this role, we are open to working with specialists based in Germany, the Netherlands, or the UK. Whether you prefer working on-site at our offices in Tutzing, Rotterdam, or Leeds, or remotely from a location within one of these countries, we’re happy to accommodate your preferred working style.If you’re excited about this role but don’t meet every qualification, we encourage you to apply! Lobster is an equal opportunity employer. We are committed to fostering a diverse and inclusive environment where empathy and respect guide our interactions. To apply: https://weworkremotely.com/remote-jobs/lobster-senior-product-manager