About the RoleMost product managers learn about customers secondhand, through tickets, surveys, and sales calls. This role is different.At Brilliant Harvest, our customers are heavy equipment dealerships. Their customers are farmers and construction equipment operators. Growth Product Manager owns the product surface that turns a newly signed dealer into an active, self-sufficient one and then into a reference customer. That means building the features, flows, and feedback loops that drive activation and retention, informed by being in the field with the people actually using the product.This is a growth role, but customer success is in its DNA. You'll work closely with our CS team but your job is to take what that world surfaces and turn it into product decisions that scale.\nKey ResponsibilitiesOwn the Growth LoopDefine and own product growth metrics: activation rates, feature adoption, time-to-value, and retention across the dealer base.Identify where dealers stall in the product journey and build solutions, whether that's a better onboarding flow, an in-app prompt, or a new feature that removes a blocker.Design and run experiments to improve adoption. Prioritize ruthlessly based on what moves the metrics.Work with Engineering, Design, and Technical Product Managers to ship growth features fast and learn from them.Customer Understanding & Feedback LoopYou genuinely understand customer success not as a concept, but as something you've lived. You've been in the field. You've sat with customers through the messy middle, after the deal is signed and before they're actually running on their own.Understand the dealership business model, including key metrics, operational pressures, and day-to-day workflows. Additionally, maintain a deep understanding of the end user—such as farmers and operators—to ensure the platform effectively addresses their needs.Translate what you hear in the field into structured product insight. Not a running list of complaints, real signal that drives roadmap decisions.Be the connective tissue between what CS experiences with customers and what the engineering team builds. Close that loop.Product-Led Customer Enablement Design onboarding, education, and activation experiences as core product features to accelerate time-to-value, reduce user friction, and minimize support dependency.Collaborate cross-functionally with CS to identify and resolve process bottlenecks, decreasing implementation risk and shortening iteration cycles.Capture customer victories and transform them into actionable product insights, ensuring that users continuously inform the roadmap to prioritize high-value impact.Product CommunicationWrite product updates and dealer-facing communications that actually land,  the kind a service writer would read and understand.Make sure customer feedback has a home in the product process, not just a running channel somewhere.Qualifications & Skills3–5 years in product management, with experience owning growth, activation, or retention metrics — ideally in a B2B SaaS environment.Background in customer success, account management, or field enablement, you've been in front of customers through the hard parts, not just analyzed them from a distance.B2B2C experience: you understand what it means to drive value at two layers of a customer relationship simultaneously.Familiarity with how equipment dealerships operate is a strong plus, service departments, parts counters, the way things actually work on the floor.Proven ability to influence without authority, cross-functionally, and with customers who didn't ask for change.Comfortable with ambiguity. You define the problem, find the signal, and decide what to build — without waiting to be told.Strong communicator, written and verbal. You can present to a shop floor crew or a leadership team and adjust accordingly.Data-literate. You know how to set up a metric, interpret results, and change course based on what you learn.Willing and able to travel up to 10% — dealerships, farm sites, wherever the customers are.What Will Set You Apart?You've worked in or adjacent to a CS team and felt the frustration of watching the same product gaps create the same customer problems — and you want to be the person who fixes them upstream.You've driven adoption of a new tool or process inside a business that didn't ask for change — and it stuck.Why Join Us?Be part of a high-performing team led by Remi Schmaltz, an entrepreneur with decades of experience launching and growing agriculture businesses. Remote-first role with a flexible work environment.A front-row seat to how AI is changing the way equipment dealers, farmers, and contractors work.A collaborative culture that values growth, learning, and impact.Competitive compensation, ESOP, and benefits.\n

Max Retail is a cutting-edge technology platform enabling independent retailers and brands to sell their excess inventory online effortlessly. Our mission is to become the largest supply chain that holds no inventory, providing a seamless connection between supply and global demand. We empower our partners with the tools they need to thrive in an increasingly competitive market. Do you want to get into the retail space that we are disrupting? We are looking for someone to bring the energy to help take Max Retail to new heights. We will work with you to make you successful in this role. What You’ll Do:Contribute to the expansion of Customer Support and Experience while also remaining highly flexible in a startup environmentUnderstand Max Retail’s performance expectations and effectively communicate them to our sellersProvide support to Max Retail customers via phone, email, live chat, etcManage orders and customers on partner channels and on Max Retail’s platform Maintain a positive attitude while resolving product and service incidents efficientlyFollow up with customers on inventory, orders, and shipments as necessaryCreate shipping labels and manage return process Maintain customer records by updating account informationEnsure timely resolution of all mattersAssist in optimizing the customer experience department including people, products, processes and technologies to deliver business and operational objectivesProvide thoughtful insight to customer concerns and work with the company to improve processesWork weekends and holidays on a rotating basisWho You Are:You work with efficiency. You understand productivity metrics and are able to hold yourself accountable to assisting sellers with attention to detail and efficiencyExcellent written and verbal communication skillsCommunicator. You listen well and understand the needs of our sellers and our business. You express your ideas clearly and communicate persuasively to produce positive results.Comfortable stepping out of your comfort zone to support the teamYou are adaptable and can think on your feet when faced with new challenges, or tough conversations Highly organized and strong time management skillsYou rebound quickly. Handling difficult customer issues is a challenging job! You approach every day with a positive attitude and rebound quickly. Don’t take things personally. Patience when assisting sellers who are not tech savvy Maintain a positive, empathetic, and professional attitude toward all customers at all timesAbility to multitask while maintaining attention to detailAbility to learn new systems quickly Comfortable with using multiple systems at once \n\n

Company DescriptionWHO ARE WE?Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.Job DescriptionWHAT’S THE JOB?At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.As an office Cleaner, you will ensure the over-all cleanliness of our facilities to the highest level.Schedule: Sunday, Monday, Tuesday 4:30pm-1:00am and Friday, Saturday 5:30pm-2:00amYour work will include:Maintaining the floors, washrooms and garbage bins of the facilityCleaning and sanitizing that includes washrooms, common and play areasReplenishing any used or missing supplies (toilet rolls, hand towels, hand soap)Dusting all visible surfaces within reach which includes phone booths, counter tops, pillars, lighting fixtures, window ledges. QualificationsWHO ARE WE LOOKING FOR?A great attitude!Floor care experience an asset (able to scrub, buff and polish floors)A minimum of 6 months' cleaning experience Must be comfortable standing for a long period of timeMust be comfortable using cleaning products Able to communicate with supervisor, Client and general publicAble to lift up to 25 lbsMust be 19 years or olderA clear criminal background check is required for this role. Must have own transportation. Additional InformationWHAT’S IN IT FOR YOU?Be part of an industry that's more important than ever!Career advancement opportunities. Whereas other companies are downsizing, we are growing!Be #1 on day 1 by joining an industry leader. Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.#IND1

Key Responsibilities Manage and organize email and inbox, including sorting, flagging, responding, and following up on correspondence Maintain and coordinate calendars, scheduling appointments and meetings, and sending reminders Handle inbound and outbound calls professionally and courteously Prepare, format, and maintain documents, spreadsheets, and reports Provide general administrative support and complete ad hoc tasks as assignedMinimum QualificationsAbout the RoleWe are looking for a reliable, detail-oriented General Virtual Assistant to provide remote administrative and communication support. The ideal candidate is organized, proactive, and comfortable managing day-to-day operations independently while working U.S. business hours.Qualifications At least 1 year of relevant work experience, with a background in remote work or a BPO setting Excellent English communication skills, both written and verbal Proficient with Microsoft Office (Word, Excel, Outlook) and Google Workspace (Gmail, Docs, Sheets, Calendar) Strong organizational skills and attention to detail Ability to work independently and manage multiple prioritiesEquipment & Work Setup Must have their own equipment, including a reliable computer or laptop and headset Stable, high-speed internet connection A quiet, professional work environment free from distractions Remote position Willing and able to work U.S. business hours

Provide live chat support and troubleshooting to clients in group chats, SMS, emails, etc.Address inquiries, concerns, and tech issues related to the POS system, hardware, and morePrioritize both speed and quality of responses while aiming for effective resolutionsHandle phone calls when necessary to ensure comprehensive client supportAct as a liaison between clients and our internal teams, effectively conveying client needsCollaborate with cross-functional teams to address and resolve client concernsContinuously improve template messages for efficiency and consistencyHelp create one-page guides, tutorial videos, and other materials to address common inquiries and enhance client self-service optionsUtilize client feedback to suggest improvements to our products and servicesUpdate trackers to maintain accurate records of client interactions, resolutions, as well as KPIsDisseminate product updates and important information in client group chatsAssist in onboarding potential new accounts referred by existing clients or related contactsIdentify upselling opportunities and contribute to customer expansion effortsMinimum QualificationsExperience in business, communications, customer support, or a related fieldStrong written and verbal communication skillsPrevious experience in customer support, success, or a related role is preferredComfortable using live chat platforms and phone calls to engage with clientsDetail-oriented with a commitment to providing top-notch client experiencesAbility to manage multiple client interactions simultaneouslyProblem-solving skills and the ability to address client concerns effectivelyProficient in using technology tools and softwareEnthusiasm for working in a dynamic and fast-paced startup environmentHigh degree of patience, empathy, and warmthAdaptable and able to learn systems and processes quicklyInitiative-driven with a sincere passion for helping MSMEs

The Contractual Bookkeeper will be handling various accounting tasks related to document organization, bookkeeping, and digital file management of the company. The individual will also be responsible for updating manual books and assisting with various financial tasks during the contractual engagement.Key ResponsibilitiesManage electronic files on cloud storage platforms like Google Drive, organizing them in a logical manner to facilitate easy retrieval and access for authorized personnel.Assist in tracking expenses and ensuring that all receipts and invoices are recorded appropriately for proper financial recordkeeping.Handles the updating of the manual books of accounts.Organize and maintain physical and electronic filing systems for financial documents, including invoices, receipts, and financial reports.Recording transactions in QBO. Engagement Period: 4-6 monthsMinimum QualificationsMinimum Qualifications:Proven experience in accounting, bookkeeping, and document management.Familiarity with cloud storage platforms such as Google Drive, Microsoft OneDrive, or similar.Proficiency in manual bookkeeping and financial record maintenance.Strong attention to detail and organizational skills.Excellent data entry accuracy and efficiency.Ability to maintain confidentiality and handle sensitive information with discretion.Amenable to work on a contractual basis for 4 to 6 months

Tax ManagerSan Juan, PR | HybridSalary: $100,000 - $110,000+ Benefits PackageWell-established local public accounting firm is seeking a Tax Manager to lead its tax department and oversee compliance operations for individual and corporate clients.Key Responsibilities:Supervise preparation and review of corporate, individual, and related tax returns.Ensure compliance with Puerto Rico and federal tax regulations.Lead the tax team by assigning work, monitoring deadlines, and managing workflow.Provide mentorship and technical guidance to junior and senior staff.Maintain direct communication with clients regarding tax matters and planning opportunities.Review financial reports and supporting tax documentation for accuracy.Identify tax planning and optimization opportunities for clients.Stay current with changes in Puerto Rico and federal tax laws.Support department goals, productivity targets, and process improvements.Qualifications:Bachelor’s degree in Accounting required.Active CPA license required.Minimum 5 years of tax compliance and consulting experience in public accounting.Prior experience in a local public accounting firm highly preferred.Experience managing Puerto Rico and federal tax returns.Leadership experience supervising staff.Fully bilingual in English and Spanish.For confidential consideration, please apply directly or message me for additional details.

Posted 1:31:43 PM. About EmpassionEmpassion is one of the most impactful and exciting start ups in health care. We are…See this and similar jobs on LinkedIn.

CG HEALTH LTD (CG PHARMACY)About Us | A leading regional player in the retail insurance sector, Coralisle Group Ltd., with over 600 employees and offices in Bermuda, the Bahamas, Barbados, the British Virgin Islands, the Cayman Islands, Turks & Caicos Islands, Anguilla, Antigua and Barbuda, Montserrat, Dominica, St. Lucia, St. Vincent, Saint Maarten, Grenada, Trinidad and Tobago, Guyana, Curacao, Aruba, Jamaica and Belize, we offer a complete range of premier financial and insurance services to our individual and corporate clients. We know that our products make a real difference to our clients and their families.The Role | Reporting to the Pharmacist Operations Manager and the Head Pharmacy Technician of CG Health, you will be required to work independently in a dynamic fast-paced environment while being responsible for daily and on-going technician and store duties. Other duties and responsibilities include:Perform all the duties of a Pharmacy Technician in an efficient and professional mannerPossess an in-depth knowledge of all prescription and over the counter (OTC) productsReceive medicine orders, complete data entry and prepare prescriptions while maintaining efficient workflow managementAccurate technical completion of Monitored Dosage System packsInventory management, including monitoring inventory levels, rotation of stock and checking expiry datesResolve customer queries in an efficient and customer-first mannerDevelop positive and professional relationships with all customers and vendorsInsurance billing of prescription claims to insurance companies, tracking and clearing insurance payments and resolving discrepanciesEffective stock-management and procurement of pharmaceuticals and Pharmacy supplies from overseas and local wholesalers in a timely mannerThe Person | To be the ideal candidate you must have:Successful completion of Pharmacy Technician Degree from an accredited programA minimum of 3 years’ retail pharmacy technician experienceKnowledge of all laws and regulations governing pharmacy in BermudaComprehensive knowledge of Rx30, including Bermuda insurance billingsExperience with Monitored Dosage System PacksAbility to handle a fast-paced dispensary operationAbility to work as part of a team and to take directions from other staff membersAbility to work 12-hour shifts, weekends & public holidays and be available for after-hours deliveries. Hours of work may change to meet the changing demands of services requiredAbility to lift heavy loadsProficient in Microsoft Office Suite, retail pharmacy software and POS systemsExcellent verbal and written communication skills with a history of outstanding customer serviceThe Benefits | We value our employees and offer a supportive and inclusive work environment. We provide opportunities for professional growth and development, competitive compensation, and a comprehensive benefits package.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.