Headquarters: URL: http://sell-morehomes.com We're a fast-growing operations consultancy helping real estate agents across North America acquire more clients using AI, paid ads, systems, and leverage. We've helped 60+ agents build predictable, scalable businesses — and we're growing fast enough that the founder can no longer own client success alone. That's where you come in. The Role You'll be the main point of contact for every active client in the program. Your job is simple to say, hard to do: keep clients getting results, feeling supported, and renewing. You're not a note-taker. You're not a scheduler. You're the person who sees a client's leads drop before they do, gets on a call before they panic, and coordinates with the team to fix it before it becomes a problem. What You'll Own Onboard new clients — kickoff calls, collecting assets, setting expectations and KPIs Run weekly/bi-weekly check-in calls and proactively review performance dashboards Coordinate with media buyers, tech support, and VAs to keep campaigns running Lead renewal and upsell conversations — you'll be accountable for retention, not just relationships Maintain SOPs, keep CRM updated, and collect testimonials and case studies Compensation Base: $36,000 CAD/year Performance bonuses tied to net retention and upsells influenced Target OTE: $100,000+ once ramped Full-time | Remote | EST hours | Flexible schedule You're the Right Fit If: You have 2+ years in account management, client success, or agency operations and you've had real conversations — the kind where a client is frustrated or considering leaving and you turned it around. You understand digital marketing well enough to spot when something's off, even if you're not the one fixing it. You think in systems, you communicate proactively, and you don't wait to be told there's a problem. Tools you should know or be ready to learn fast: Go High Level, Meta Ads Manager, Zoom. This Is NOT the Right Role If: You need heavy direction to manage your day. You're uncomfortable having direct conversations with clients. You treat "client success" as admin work. You wait until the last minute to gather information or flag issues. How to Apply Apply here: https://form.jotform.com/260504845071251 A short video application is required and non-negotiable. In your video, tell us about a time a client was at risk of churning and what you did about it. No video = no review. To apply: https://weworkremotely.com/remote-jobs/sell-more-homes-client-success-manager-real-estate-coaching-remote

About Symmetry SystemsSymmetry Systems is the Data+AI Security company. Our data security posture management platform is engineered specifically to address modern data security and privacy challenges at scale from the data out, providing organizations the ability to innovate with confidence. With total visibility into what data you have, where it lives, who can access it, and how it's being used, Symmetry safeguards your organization's data from misuse, insider threats, and cybercriminals, as well as unintended exposure of sensitive IP and personal information through use of generative AI technologies.Position OverviewAs a Forward Deployed Engineer, you will sit at the intersection of customer outcomes, product, and go to market. You will be involved with deployments and pilots, turn ambiguous “we need to secure our data and AI” problems into concrete solutions, and help shape what we build next based on what you see in the field.We are looking for talent across the experience spectrum. Your level is determined based on your technical depth, autonomy, and scope of influence demonstrated during the interview process.\nWhat you will doOwn outcomes for high stakes customer engagementsLead technical discovery to map a customer’s data and identity reality, including key data stores, flows, access patterns, and risk hotspots.Drive successful pilots and proofs of concept from blank slate to measurable value, including success criteria, implementation plans, and executive ready outcomes.Deploy, integrate, and make it realDesign and implement secure deployments across cloud, on-prem, and hybrid environments, including AWS, Azure, GCP, and on premise patterns.Integrate Symmetry into customer ecosystems such as identity systems, data platforms, and security tooling, leaning on existing integrations and building new ones when needed. Take advantage of AI tooling (such as Claude code) to expedite integrations.Translate data security posture and identity risk signals into prioritized remediation plans, including least privilege, dormant access reduction, and anomalous activity response.Be the technical closer without being salesyPartner with Sales to run technical workshops, threat and risk reviews, and architecture sessions that build trust and momentum.Handle the hard questions about how this works in real environments and about long term outcome arcs.What success looks like in the first 6 to 12 monthsMultiple enterprise pilots convert to production expansions because customers can clearly prove improved visibility, reduced risk, and operational fit.The team moves faster because your templates, playbooks, and mentorship raise overall execution quality.Qualifications1 - 5 or more years of experience in roles such as Forward Deployed Engineer, Solutions Architect, hands on Sales Engineer, Customer Engineer, Security Engineer, or similar, with deep technical delivery rather than presentation only responsibilities.Ability to lead technical engagements with enterprise customers across security, data, platform, and executive stakeholders.Fluency across AWS, Azure, and GCP, including IAM concepts, networking fundamentals, logging and audit patterns, and deploying production grade services.Comfort working with modern data ecosystems and the realities of data sprawl across warehouses, lakes, object stores, and SaaS platforms.Strong debugging and systems thinking skills, with the ability to isolate root cause from ambiguous symptoms and communicate clearly while unblocking teams.Ability to write code or scripts when needed, for example in Python, Go, or TypeScript, and to reason deeply about APIs and integrations.Ability to set direction in ambiguous situations, make tradeoffs, and keep customers and internal teams aligned.Strong relationship skills and executive presence with calm, clear communication and high trust under pressure.Nice to HavesExperience in data security, DSPM, cloud security posture management, identity governance, or Zero Trust initiatives, especially those involving data object level controls.Familiarity with security operations workflows such as alerting, investigations, audit evidence generation, and incident response.A track record of building repeatable deployment playbooks or scalable post sales motions.How we workCustomer empathy is treated as a technical skill. We win by understanding real world environments and constraints rather than forcing rigid templates.Outcomes matter more than activity. We focus on measurable security and governance improvements, not just installation.Field learnings directly shape the product. What you see in real deployments influences what we build next.Perks and BenefitsFlexible Work: Our workforce embraces flexibility, whether working from home or at our global locations. We encourage you to tailor your work style to suit your productivity.Equipment and Software: We provide a liberal expense policy for acquiring the tools you need to excel in your role.Training and Growth: Access exceptional technical, leadership, and organizational training opportunities tailored to your development needs.Recognition: We celebrate our employees' accomplishments through blog features, product showcases, and conference talks.Cutting-Edge Work: Be at the forefront of innovation in generative AI and ML applications within data security, and see your contributions used and valued by many.\nSymmetry Systems is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Senior Site Civil Engineer, Land Developmentms consultants, inc.Akron, Ohio; Cleveland, Ohio; Columbus, Ohio, Youngstown, Ohioms consultants is seeking a Senior Site Civil Engineer to join our growing Land Development team. This is an exciting opportunity to work on a wide variety of impactful projects within a collaborative and multidisciplinary environment.Our team supports a diverse portfolio of projects, including single-family and multi-family residential communities, commercial developments, municipal facilities, industrial sites, and urban redevelopment initiatives. You’ll have the opportunity to contribute to meaningful projects while working alongside experienced professionals across multiple disciplines.\nWhat You'll Do:Design and develop engineering plans for retail, commercial, residential, and municipal projects Perform site grading, storm sewer design, and stormwater management calculations Support projects from initial due diligence through construction completion Collaborate with internal teams and coordinate project execution across disciplinesWhat You'll Bring:Education and ExperienceBachelor of Science in Civil Engineering (BSCE) from an ABET-accredited program, or equivalent experience Professional Engineer (PE) license required Experience with site development documentation and permitting processes preferredKnowledge and SkillsProficiency in AutoCAD Civil 3D Experience with PondPack and HydroCAD (or similar hydrology/hydraulics software such as Hydraflow) preferred\nWhy Choose ms consultants?  We are proud to be an award-winning engineering, architecture, planning and environmental consulting firm, annually ranking within ENR’s Top 500 Design Firms. We partner with a variety of public and private clients and take pride in the many relationships we have formed by providing quality design solutions since 1963. We are dedicated to helping these clients achieve their goals through integrated, innovative solutions, and outstanding customer service.As a member of the ms team, we consider your needs as a professional and as an individual outside of work. We offer a career path which provides opportunities for advancement at any level of your career and costs for licensure, certifications, and further education. To support yourself and your family, we offer a robust benefits package with options for health coverage, in addition to life insurance, disability, long-term care, and more. Our comprehensive 401(k) plan with company matching contributions sets you up for the future, from hire to retire. Wherever you are in your personal and professional journey, ms has you covered.We know work-life balance is important and offer paid time off and flexible work schedules for when you need it, in addition to company paid holiday. Our focus on work-life balance also includes a hybrid work option, giving you the flexibility to work in the office and at home. We’re also able to offer full-time remote work for select position, depending on the role and work requirement.Our Mission:  By investing in our people, we create comprehensive solutions for communities and clients.Our Vision:  Our vision is to shape a better tomorrow.Our Values:  We are accountable. We foster collaboration. We stand for inclusion. We are committed to excellence. We are passionate about our work.The ms Commitment to Diversity, Equity, & Inclusionms is a company that actively promotes anti-racist values and fosters an environment of diversity, equity, and inclusion. This means working together to speak out and take action against all forms of racism, bias, and discrimination, not only in our company but in our community and everyday lives. Read more about ms DEI here.ms consultants, inc. is an Equal Opportunity/Affirmative Action employer. ms fully supports and maintains compliance with all state, federal, and local regulations. ms does not discriminate against applicants or employees on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, or genetic information.

Headquarters: Remote RahmenArbeitsbeginn: ab sofort / Vollzeit (40 Std.) / Bewerbungsschluss: 17.02.2026 / Arbeitsort: RemoteDas sind wir:Schritte können mehr, als wir denken: Sie beeinflussen, wie wir uns fühlen, bewegen und leben. Deshalb machen wir Schuhe, die so minimal wie möglich sind und unseren Füßen ihre natürliche Freiheit zurückgeben. Denn eigentlich sind wir fürs Barfußgehen gemacht. Was im Jahr 2015 mit der Suche nach passenden Kinderschuhen begann, wurde zur Mission: so wenig Schuh wie möglich, so viel wie nötig. Gefertigt aus natürlichen Materialien und unter fairen Bedingungen – für ein ganzheitliches, freies Laufgefühl.  Schritte, die wir in Wildlingen machen, bringen uns wieder ein Stück uns selbst näher und lassen uns spüren, wofür wir und unsere Füße gemacht sind. Bewusste Bewegungen, die Faszination der Natur, die Kraft des Moments – Wilding our lives with every step.Du als Teil von Wildling:Als Product Owner CRM (w/m/d - all genders welcome!) verantwortest du die Weiterentwicklung von Wildlings CRM entlang der gesamten Customer Journey. Du stellst sicher, dass unsere CR-Strategie wirksam umgesetzt wird – mit dem Ziel, Orientierung, Wiederkauf und langfristige Kundenbindung zu stärken. Du übernimmst die fachliche Führung des CRM-Streams, arbeitest mit Creative Strategists sowie unseren Analyst:innen zusammen und gestaltest CRM als zentralen Bestandteil der Markenerfahrung.Diese Aufgaben erwarten dich:Du übernimmst die fachliche Verantwortung für den CRM- / Customer-Relations-Stream und entwickelst ihn kontinuierlich weiterDu übersetzt die CRM-Strategie in konkrete CRM-Journeys, Kampagnen und Systeme entlang des Customer Lifecycles – von Onboarding bis Retention und WinbackDu entwickelst und pflegst eine klare Segmentierungs- und Progressionslogik auf Basis von Kunden-, Kauf- und VerhaltensdatenDu konzipierst und optimierst CRM-Kampagnen, Automationen und markenprägende Kommunikationsmomente über E-Mail, WhatsApp und SMSDu sorgst für eine markenkonforme, konsistente und wertschätzende CRM-Kommunikation über alle relevanten Touchpoints hinwegDu arbeitest datenbasiert mit Shopify-Daten, CRM-KPIs, Surveys und Kundenfeedback und leitest daraus konkrete Optimierungen abDu arbeitest eng mit Creative Strategists, Analyst:innen sowie Entwickler:innen zusammen und verbindest Marke, Daten und TechnikDamit bereicherst du uns:CRM & Lifecycle: Mehrjährige Erfahrung im CRM-, Lifecycle- und Retention-Marketing (idealerweise E-Com/D2C) mit ganzheitlichem Blick auf den Kundenlebenszyklus.Channels & Journeys: Sehr starke Hands-on-Erfahrung in E-Mail sowie WhatsApp-/SMS-Marketing und der Entwicklung performanter, markenkonformer, kanalübergreifender Journeys.Klaviyo: Tiefgehende operative Expertise von Setup und Strategie über Flows, Segmentierung und QA bis Reporting und Optimierung.Data & Tech: Datengetriebene Arbeitsweise, stark in Analyse, Testing und Optimierung; sehr gutes Verständnis von Shopify, CRM-Daten, Integrationen und Datenhygiene.Arbeitsweise & Mindset: Strukturierte, eigenverantwortliche Arbeitsweise mit hohem Markenverständnis, Ownership, Neugier und sicherer Kommunikation auf Deutsch und EnglischLeadership Erfahrung (optional): Wenn du Erfahrung in der fachlichen und /oder disziplinarischen Führung von Teams mitbringst ist das ein Plus, aber kein VoraussetzungSo arbeiten wir und das erwartet dich bei uns:So arbeiten wir:Wir gestalten gemeinsam – deine Ideen zählen von Anfang anLernende Organisation: neugierig, mutig & offen für VeränderungWertschätzende Zusammenarbeit mit Raum für persönliche EntwicklungRemote-first mit viel Flexibilität in Ort & ZeitEnge Zusammenarbeit über Tools wie Slack & AsanaRegelmäßiger persönlicher Austausch in Co-Working Spaces & Team-Treffen4 gemeinsame Team-Events pro JahrUnsere Benefits:Flexible Arbeitszeiten & hohe Vereinbarkeit von Job, Familie & FreizeitOptionales Dienstfahrrad für dich und deine FamilieMitarbeitendenrabatt auf unsere ProdukteFirmenfitness-AngeboteIndividuelle WeiterbildungsmöglichkeitenOptionales SabbaticalWorkation bis zu 180 Tage/JahrPME Familienservice (Kinderbetreuung, Pflege, Beratung & Gesundheitsprävention)BahnCard25So geht es weiter:Wir freuen uns insbesondere über Bewerbungen, die zu unseren Bemühungen, die Vielfalt bei Wildling zu stärken, beitragen. Wenn du dich in der Beschreibung wiederfindet und Lust hast bei uns mitzumachen dann freuen wir uns über folgende Infos von dir:Deinen Lebenslauf, bitte ohne Foto und GeburtsdatumAnstelle eines klassischen Motivationsschreibens, möchten wir dich bitten uns über die Beantwortung der 2 Fragen in der Bewerbungsmaske einen ersten Einblick hinsichtlich deiner Motivation und Expertise zu gebenDeine Gehaltsvorstellung und deinen frühestmöglichen StartterminAlle Informationen zu unserem Recruiting-Prozess findest du hier. Wenn du Fragen hast, dann melde dich gerne bei unserem Recruiting-Team unter jobs@wildling.shoes, wir helfen dir gerne weiter.Wir freuen uns auf deine Bewerbung! To apply: https://weworkremotely.com/remote-jobs/wildling-shoes-product-owner-crm-w-m-d-all-genders-welcome

Headquarters: San Francisco, CA URL: http://bit.ly/3kLhMdk About Contra Labs Contra Labs sits at the intersection of human creativity and AI. We partner with leading AI labs and product companies to improve their tools across design, video, development, and beyond. Our research is grounded in how top creatives actually work, studying the patterns behind what gets created, what gets chosen, and what resonates. We believe human input will always be at the center of net new creation, and our mission is to help shape technology so human creativity can be amplified to create what today is unimaginable.   By joining the Contra Labs network you gain access to paid projects with some of the most innovative companies building the next generation of creative and AI-powered tools.   How It Works This is an application to join the network and be eligible for roles as they arise. Projects are staffed on an as-needed basis, we have an immediate need for talented graphic designers with ongoing availability. Once you are accepted, we'll reach out with details and timeline.   To Join the Network Portfolio review - We'll assess your personal portfolio and Contra profile for strength in graphic and visual design. Video interview - You'll record a brief video sharing more about your experience and your approach to graphic design. Skills assessment - If accepted, you'll complete a short assessment aligned to the types of tasks you'd work on (e.g., evaluating AI-generated graphic design outputs, providing structured feedback on composition and visual quality). What You May Work On Evaluate AI-generated graphic design outputs across formats including illustrations, layouts, infographics, and print-ready assets Provide clear, structured feedback on composition, color theory, typography, visual balance, and overall design craft Help define creative benchmarks and taste standards for what great graphic design looks like in the next generation of AI-powered tools Contribute to research on how convergence (shared best practices) and divergence (individual taste and creative direction) shape graphic design quality What We're Looking For Strong portfolio showcasing high-quality graphic design work across a range of formats and mediums, shared via your Contra profile Deep understanding of design fundamentals including composition, color, typography, and layout Ability to articulate creative feedback on graphic design clearly and constructively Comfort working in fast-paced, experimental environments (experience with AI or design tools is a plus) To apply: https://weworkremotely.com/remote-jobs/contra-graphic-designer-contra-labs-network

We are looking for a Senior UX/UI Designer who can independently own product design across web and mobile — from discovery and UX logic to visual execution and launch support.Role OverviewAs a Senior UX/UI Designer, you will design end-to-end product experiences and be responsible not only for visuals, but also for UX logic, clarity and overall user experience quality.Responsibilities:Product Design & UX OwnershipDesign user flows and interfaces for web and mobile applications.Create intuitive, scalable UX for complex product scenarios.Own design from early discovery to developer hand-off and post-release improvements.Produce high-quality UI layouts, interaction states, and responsive designs. UX Artefacts & PrototypingCreate and maintain:- Customer Journey Maps (CJM)- User Maps / User FlowsBuild interactive prototypes to validate concepts and flows.Support product discovery and decision-making with UX artefacts.Launch & Communication SupportSupport landing pages for product releases together with product and marketing teams.Create designs for internal presentations to demonstrate concepts, progress, and results.Ensure consistency between product design and release communication materials.Collaboration & Senior ContributionWork closely with Product Managers and Engineers throughout the product lifecycle.Participate in design reviews and provide feedback to other designers.Influence product decisions through UX reasoning and user-centered thinking5+ years of experience as a UX/UI Designer on digital products.Strong experience designing web and mobile applications.Proven ability to independently own design from concept to release.Strong skills in UX, UI, interaction design, and prototyping.Experience creating CJM, User Maps, and user flows.Ability to work with text as part of design, not as a separate role.Experience supporting launches and working with landing pages.Strong communication skills and experience in cross-functional teams.English B2/C1.Nice to Have Experience in fintech, Web3, or other complex products.Experience with data-heavy or transactional interfaces.Experience contributing to or building design systems.Background in high-growth or international product teams.Experience working remotely.Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 28 vacation days +  8 company holidays + 5 personal days per yearRecognition programs: structured performance reviews and team awards. Team culture: retreats in international locations (for example, company apartments in Cyprus).

Headquarters: Seattle, WA URL: https://downhomesolutions.com Ready to make a real difference in the world helping not for profits make loans to community based projects and people in need?  DownHome Solutions seeks to fill a full-time, remote, technical support role. Candidates should be available to work in the East Coast time zone at 8am, and will join our small, fully remote, support team located across the country. Our staff supports nonprofit organizations around the US and the world that make social-good loans to people in need, like small business loans, payday loan alternatives, and first-time home buyer loans. Please note: This is a US based role only Who you are: The ideal candidate will be friendly, flexible, and experienced with lending. Familiarity with technology is required; technical support experience, and experience in microfinance or community lending is preferred. Good candidates should also have strong critical thinking and problem solving abilities. It is essential that candidates be customer-focused: our clients nationwide depend on our personable, patient, and courteous software support online and over the phone.  Responsibilities: Develop a thorough working knowledge of the software platform and our customer base of community lenders Provide end-user support via Zoom, email, and other online support tools Troubleshoot reported issues and coordinate solutions with other support staff and the development team Perform manual software QA testing Participate in team meetings to advance customer support and software development Other tasks as assigned, we encourage you to find a fit for your skills. Most team members choose an additional specialty to grow into. For instance: sales and marketing, web design, data analytics, accounting, compliance, QA testing, etc.   Required Skills/Experience: Strong English communication, analytical, and technical skills with excellent time management Experience serving multicultural clients Excellent people skills and ability to collaborate in diverse, dynamic teams Computer skills, including proficiency in Google Suite, Excel, basic accounting. Bachelor's Degree in a related field or equivalent experience (preferably in business administration, accounting, finance, or community and economic development)   Desired Skills & Experience: Strong understanding of lending, loan origination, and loan servicing, particularly in the context of CDFI lending.  Loan servicing software experience is a plus Familiarity with federally funded programs relevant to the CDFI industry, such as the SBA Microloan Program, SBA Community Advantage program, EDA, USDA, CDBG, etc., including knowledge of reporting requirements Knowledge of Credit Bureau reporting, bankruptcy, and delinquency. Solid understanding of mathematical concepts related to interest, amortization, and loan servicing requirements Familiarity with accounting principles and various accounting applications like Quickbooks, Sage Intacct, etc. Spanish language proficiency, including banking vocabulary, would be a plus   Compensation and Benefits: Salary range $60k - $85k, based on skills and experience. Excellent benefits include paid holidays; paid time off; medical, dental, and vision coverage; retirement plan with employer match; a budget to set up your home office. We are also open to a part-time candidate available mornings in EST, compensation and benefits adjusted accordingly. Our team of software developers and support staff is fully remote and located around the globe. We keep in touch via video and Slack for a friendly and productive team experience. We are looking for kind and thoughtful people to join our team. We hope you’ll consider joining us in a role where you can do good in the world of community lending.   To Apply, follow these instructions precisely or we can’t consider your application! Send an email to: jobs@downhomesolutions.com Make the first word of your email subject line the password artichoke. This helps us reduce fake applications; we’d like to hire real people like you In the body of your email, answer the following questions: Do you currently live in a US State or Territory? Are you in Eastern time, or a time zone adjacent to Eastern time? Add a brief cover letter; why would you like to work with community lenders and why are you passionate about support? Attach your resume as a PDF We are an equal opportunity employer and we welcome you to apply!   To apply: https://weworkremotely.com/remote-jobs/downhome-solutions-customer-support-engineer-1

Headquarters: Remote URL: https://filestage.io/ About Filestage Filestage frees people from chaotic approval processes, making work more joyful and productive. From large enterprises to independent agencies, our review and approval platform helps teams share, discuss, and approve all their files, all in one place – including documents, designs, images, videos, and audio files. We're a fully remote team with people working in home offices, co-working spaces, and coffee shops all over the world. Together, we're on a mission to create a seamless approval process that helps people deliver their best work.  We've raised our Series A and have over half a million users across 500+ companies, including AB InBev, LG, Havas, GroupM, and Emirates. So if you're looking for a fast-growing startup in a booming market, you've found it! ⭐ This role is fully remote and we are open to candidates who are based in a European time zone. What you’ll be working on as our Support Enablement Manager Support doesn't have to be reactive. In this role, you're the person who changes that. As Support Enablement Manager, you run customer support, but at the same time design and implement the tools, processes, and frameworks that  deliver outstanding customer support — efficiently, consistently, and at scale. You'll reduce ticket volume, drive automation, and transform Support from a cost centre into a genuine revenue driver. You sit at the intersection of customers, product, and commercial teams, turning frontline insight into business impact. You deliver support that customers actually love. You handle and resolve customer inquiries with speed, accuracy, and care — running 1st and 2nd level support yourself, while coordinating 3rd level support in collaboration with our wider teams. You set the bar for what great support looks like at Filestage. You make support a strategic asset. You collect and structure feedback from every support interaction, spotting recurring friction points in the user journey and turning them into actionable insights for Product, Marketing, and Customer Success. You flag dissatisfaction signals to the CS team early, and surface upsell opportunities for Account Management — so nothing valuable gets lost in the ticket queue. You build the systems that scale. Instead of just solving tickets, you identify and eliminate their root causes. You empower customers through a world-class Help Center and AI-driven support ensuring that when a human touch is required, it is a high-value interaction that moves the needle for the customer. You create the playbook everyone runs from. You build and maintain world-class SOPs that serve as the foundation for both customer self-service and the operational onboarding of new team members globally. When someone joins the team or a customer searches for an answer, your work is what they find. You turn data into decisions. You manage the support tech stack and data tagging architecture to ensure complete visibility into support quality and efficiency. You analyse trends, build improvement strategies, and monitor their impact — always asking what's working, what isn't, and what to do next.   Life at Filestage We believe people are more productive when they can choose their own schedule. So we’re proud to offer fully-remote roles that give you the perfect balance between work and life. Here are some of the benefits you can look forward to at Filestage: Work from where you're happiest and enjoy a flexible schedule. We've been fully remote from the start, giving you the opportunity to meet people all over the world and broaden your horizons. Meet up in real life. We all travel together at least once a year at our team retreat to have fun and get to know each other. Enjoy a strong team culture. We're a group of knowledge seekers, reflective thinkers, clear communicators, goal owners, problem solvers, and team players. These are the values we strive for to help us achieve our mission. Join a happy team. We've been rated five stars on Glassdoor by our lovely team. Create a workspace that suits you. You'll get a €1,500 budget for hardware, as well as €500 for your home office — including a computer, webcam, or standing desk. Get 38 days of holiday. Plenty of time for city breaks, summer escapes, and everything in between. You'll also get a half day on your birthday to celebrate! Volunteer/Charity Day. Enjoy a dedicated day to support a cause close to your heart. Continue to grow and develop your career. After six months, you'll get a personal development budget to invest in yourself. ️ Make your voice heard. We trust our team members to make the best decisions to achieve their goals — no micromanagers here. Say goodbye to pointless meetings. Flat hierarchies, fast iterations, and no bullshit meetings.   Job requirements What you’ll bring to the role You're passionate about shipping value to the customer. You enjoy communicating and interacting with the customer directly or providing assets to them that enable them to use our product with ease and to its fullest.  You're a systems thinker. You love building processes that scale. You've designed SOPs, managed knowledge bases, and built support frameworks that reduce manual work and increase consistency — and you get genuine satisfaction from seeing them actually used.  You're comfortable with automation and AI tools. You've worked with support tech stacks, chatbots, or AI-driven ticket deflection tools before. You know how to feed a system the right information and measure whether it's working.  You're analytically minded. You use data to drive decisions — not instinct alone. You're comfortable with tagging architectures, support metrics, and building dashboards or reports that surface meaningful trends.  You connect the dots between support and the wider business. You understand that a support ticket is more than a problem to solve — it's a signal. You have a knack for identifying patterns, translating them into insights, and getting the right information to the right team. ️ You communicate clearly and confidently. Whether you're writing an SOP, briefing Product on a recurring issue, or helping a frustrated customer, you adapt your communication style to your audience and always land the message.  You're a natural collaborator. You work fluidly across Customer Success, Product, Engineering, and Account Management. You know how to influence without authority and build relationships that get things done.  You genuinely care about customers. Empathy isn't just a buzzword for you — it shows up in how you write help content, how you handle a tricky ticket, and how you think about the customer journey from end to end. To apply: https://weworkremotely.com/remote-jobs/filestage-support-enablement-manager

Headquarters: Nantes, France URL: https://crisp.chat The RoleWe’re looking for a Technical Customer Support Specialist to join our team! In this role, you’ll be the first point of contact for our customers, helping them via chat and email (no phone calls). You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.This position is fully remote. However, if you’re based near Nantes, you’re welcome to work from our office occasionally.What We’re Looking For Fluency in English and French is mandatory: English is our primary working language, so strong written and verbal communication skills are essential. We're also looking to expand coverage for our French-speaking customers. Bonus points for additional languages spoken Technical knowledge: You don’t need to be a developer, but a solid understanding of tech concepts (e.g., HTML/CSS) is required. This isn’t a “learn on the job” role so come prepared! Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations simultaneously, providing clear and efficient responses in a fast-paced environment. Prior experience with live chat tools is a strong plus. Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products work and have experience using or supporting B2B and customer support tools (e.g., help desks, CRMs, or ticketing systems). Team spirit: Empathy, kindness, understanding, active listening, and a collaborative mindset are essential. You’ll fit right in if you value teamwork and fostering a positive work environment. Excellent communication and problem-solving skills. Bonus: proficiency in a any additionnal european language. What Makes Crisp Special? Everyone does support: Even our developers contribute to customer support, keeping everyone connected to our users’ needs. Meaningful meetings only: We keep meetings purposeful and minimal so you can focus on meaningful work. No personal KPIs: We trust you to do great work without micromanagement or performance pressure. Contract Details In France: If you’re based in France, you’ll be hired under a standard employment contract (CDI). Outside France: If you live outside of France, the position will be under a full time freelance service contract. You’ll need to have an independent contractor status in your country and be able to issue invoices. Who Can Apply? Must be located within the EU timezone. Immediate availability is a plus. Fluent in both French & English Compensation & Perks The compensation range for this role is around 30k€/35K€ gross per year, depending on the profile Join a diverse and inclusive remote-first team that values work-life balance and flexibility To apply, please send us your resume along with a brief note explaining why you’d like to join the Crisp team.Contact us at jobs@crisp.chat for additional information about this position. To apply: https://weworkremotely.com/remote-jobs/crisp-technical-customer-support-specialist-eu-timezone-1

Headquarters: Nantes, France URL: https://crisp.chat The RoleWe’re looking for a Technical Customer Support Specialist to join our team! In this role, you’ll be the first point of contact for our customers, helping them via chat and email (no phone calls). You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.This position is fully remote. However, if you’re based near Nantes, you’re welcome to work from our office occasionally.What We’re Looking For Fluency in English and French is mandatory: English is our primary working language, so strong written and verbal communication skills are essential. We're also looking to expand coverage for our French-speaking customers. Bonus points for additional languages spoken Technical knowledge: You don’t need to be a developer, but a solid understanding of tech concepts (e.g., HTML/CSS) is required. This isn’t a “learn on the job” role so come prepared! Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations simultaneously, providing clear and efficient responses in a fast-paced environment. Prior experience with live chat tools is a strong plus. Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products work and have experience using or supporting B2B and customer support tools (e.g., help desks, CRMs, or ticketing systems). Team spirit: Empathy, kindness, understanding, active listening, and a collaborative mindset are essential. You’ll fit right in if you value teamwork and fostering a positive work environment. Excellent communication and problem-solving skills. Bonus: proficiency in a any additionnal european language. What Makes Crisp Special? Everyone does support: Even our developers contribute to customer support, keeping everyone connected to our users’ needs. Meaningful meetings only: We keep meetings purposeful and minimal so you can focus on meaningful work. No personal KPIs: We trust you to do great work without micromanagement or performance pressure. Contract Details In France: If you’re based in France, you’ll be hired under a standard employment contract (CDI). Outside France: If you live outside of France, the position will be under a full time freelance service contract. You’ll need to have an independent contractor status in your country and be able to issue invoices. Who Can Apply? Must be located within the EU timezone. Immediate availability is a plus. Fluent in both French & English Compensation & Perks The compensation range for this role is around 30k€/35K€ gross per year, depending on the profile Join a diverse and inclusive remote-first team that values work-life balance and flexibility To apply, please send us your resume along with a brief note explaining why you’d like to join the Crisp team.Contact us at jobs@crisp.chat for additional information about this position. To apply: https://weworkremotely.com/remote-jobs/crisp-technical-customer-support-specialist-french-english-eu-timezone