Headquarters: New York, NY; Remote, US (Hub cities) Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including:  TIME 100 Most Influential Companies (2023, 2026) Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) Fast Company Most Innovative Companies (2020, 2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Maven is looking for a commercially-minded and strategic Client Success Manager to join our Client Success team, to own relationships with our employer accounts.  The Client Success Manager will be the main point of contact for employer accounts introduced through Maven’s channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness.  You’ll translate member outcomes into quantifiable business value for clients, orchestrate cross-functional motions with Sales, Renewals, Product, and Analytics, and build the strategic account plans that protect and grow Maven’s revenue. This is not a reactive support role,  it’s a commercial position that requires equal parts relationship depth, analytical rigor, and business acumen. This person will be on the front lines as a trusted advisor to our clients and a key partner to our channel partnership teams.  As Client Success Manager at Maven, you will: Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement  Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio Assist in building and maintaining account plans, tracking renewal milestones, and identifying opportunities for growth. Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans. Identify potential opportunities for client expansion and collaborate with Sales to build business cases and handoffs. Partner with Sales and Renewals teams to ensure smooth account transitions and handoffs, contributing to clear narratives and data-supported recommendations. Support client enrollment and engagement initiatives that drive measurable business outcomes, such as employee utilization, satisfaction, or program adoption. Participate in Quarterly Business Reviews and other client-facing presentations, sharing data insights and supporting renewal or expansion discussions. Consult clients on program optimization using Maven’s expertise, benchmark data, and program resources, ensuring measurable business impact. Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate. Collaborate with cross-functional teams (product, engineering, analytics, marketing) to support client projects, timelines, and deliverables. Manage client inquiries, issues, and escalations, coordinating with partner teams as needed to resolve challenges. Share client insights internally to help improve products, processes, and marketing initiatives. Recommend improvements to client workflows or processes, supporting scalable solutions to enhance outcomes. What we’re looking for you to bring: 5+ years of experience in account management, customer success, or client services within digital health, healthcare, benefits, or SaaS companies, with demonstrated ability to manage client relationships and contribute to commercial outcomes. Experience working with enterprise employer clients through channel/payer partners (5,000+ employees) preferred. Proven ability to support and execute marketing or engagement strategies that drive measurable client outcomes. Passion for healthcare and supporting organizational change. Collaborate with internal teams to deliver a seamless experience for clients, providing insights that inform product, process, or market improvements. History of contributing to client retention, renewal management, and account growth opportunities. Ability to build and maintain relationships with multiple stakeholders (HR, Benefits, Finance), navigating client environments effectively. Experience partnering with Sales or Renewals teams to support commercial opportunities and account growth. Strong interpersonal, verbal, written, and presentation skills, with the ability to communicate clearly and influence internal and external stakeholders. Ability to prioritize and manage multiple tasks while ensuring deadlines and deliverables are met. Analytical skills and strategic thinking – able to translate data and client performance into actionable insights in collaboration with clients. Experience supporting the full lifecycle of customer success post-sales (implementation, adoption, product training, renewals, and account management). Comfort operating in a growing and evolving environment, adaptable to changing processes and ambiguity. Willingness to travel occasionally (up to 20%) for client meetings and participate in our NYC office when needed. Helpful experiences and skills (not required, can be learned on the job): Experience at a digital health company in health, wellness, or family health space. Experience with managing high volume of clients is preferred Experience supporting health benefit programs for employer or payer clients. Experience with Salesforce, Gainsight, Looker, and Microsoft Office suite. The base salary range for this role is $106,000 - 120,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and  Seattle, WA.  For those based in NewYork, San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days. This role requires active work authorization in the US.At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics. Whole-self care through wellness partnerships Hybrid work, in office meals, and work together days  16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) Annual professional development stipend and access to a personal career coach through Maven for Mavens 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.  Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.  To apply: https://weworkremotely.com/remote-jobs/maven-clinic-client-success-manager

Headquarters: Remote - Colombia Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.. Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!  Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .See yourself at Twilio Join the team as Twilio’s next Business Intelligence Analyst. About the job This position is needed to provide actionable insights into strategic operations initiatives through the application of your expertise in quantitative analysis, technical systems, and leadership in analytics.  Twilio’s Customer Experience Ops Customer Intelligence team is looking for a curious and action-oriented analyst with a passion for using data to influence decision making and deliver product insights. The ideal candidate is comfortable navigating complex problems, determining the right data to focus on and is able to derive insights and recommendations based on disparate data. This role interacts with stakeholders at all levels throughout the organization and helps inform product, compliance, and delivery strategy. Responsibilities In this role, you’ll: Work with technical program managers to inject data into decision making and planning to increase confidence in strategic business outcomes via defining OKRs, designing and building insight generating reports and dashboards, and partnering cross functionally to source and process product data. Leverage SQL programming skills and data visualization tools to communicate product insights and recommendations to stakeholders at all levels. Standardize, maintain, and document metrics, models, datasets, and dashboards leveraging tools such as Tableau, Confluence, Acryl, and code. Source, identify, and leverage data and insights for time-critical and strategic decision making. Partner with leaders to successfully roll out and enable the adoption of dashboards and metrics. Work closely with product leadership to monitor and improve product performance while collaborating with business leaders to drive exceptional product offerings. Measure and analyze product value and value proposition through metrics.   Collaborate with data producers and consumers during the product development lifecycle to ensure consistent data quality and availability for reporting post launch.  Own and foster stakeholder partnerships by acting as a trusted advisor. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3-5 years of professional experience performing quantitative analysis, building dashboards and reports, working with business partners to convert ambiguous, messy data into tangible and actionable results that influence product and business impacting decisions in a fast paced industry. Ability to think strategically and initiate, refine, and complete projects with minimal guidance in an often ambiguous environment.  Excellent verbal and written communication skills.  Proficient level experience writing, developing, and performing data deep dives and writing complex queries in SQL and SQL-like relational data languages  Minimum 2 years Tableau experience developing and managing dashboards is required. Demonstrated ability in building reports, metrics, dashboards, etc. for analytics projects that often require data preparation processes such as data extraction, cleansing, mapping, loading and operationalizing workflows in production.   Desired: Familiarity or hands-on experience utilizing Generative AI tools (e.g., Gemini, GitHub Copilot, ChatGPT) to optimize SQL query writing, data analysis workflows, and documentation is a plus. Experience in telephony, email, messaging, social media, or other electronic communications is a plus.  Experience or familiarity with data warehousing and/or ETL processes, and distributed computing technologies (Hive/Presto/Spark/Zeppelin) is a plus. Experience in BI reporting tools like Looker is a plus. Experience with unstructured data is a plus.  Location This role will be Remote, and based in Colombia Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. To apply: https://weworkremotely.com/remote-jobs/twilio-business-intelligence-analyst-2

Headquarters: Remote - Germany Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. RoleWe are looking for an Account Executive, Enterprise Germany to join our team. This is a remote role, reporting to the Regional Director in the Enterprise department. In this role, you will drive the strategic expansion of an existing enterprise account portfolio by identifying and winning new use cases across Zscaler's Zero Trust platform — from cloud-native security to AI workload protection. You engage C-level and senior stakeholders through highly professional, structured sales engagements, turning current customers into broad platform adopters and long-term strategic partners. Operating within a clearly defined, metrics-driven sales process, you translate Zscaler's transformational technology into measurable business outcomes to scale that impact systematically. What you'll do (Role Expectations) Own a defined portfolio of enterprise accounts (5000–40,000 employees), developing and executing multi-year account plans that drive platform adoption, revenue growth, and long-term strategic partnership across the full customer lifecycle Orchestrate tightly aligned, role-specific collaboration across Sales Engineering, Solution Architecture, Value Consulting, Transformation Architecture, Marketing, and BDRs — ensuring every customer interaction reflects a coherent, high-quality One-Team engagement throughout the entire sales cycle Drive disciplined, creative pipeline development on a weekly cadence — proactively identifying new use case opportunities within existing accounts through outbound initiatives, executive networking, and structured whitespace analysis, with clear, trackable pipeline metrics as the baseline for accountability Apply a structured, stage-gated sales methodology with clearly defined exit criteria per stage — ensuring maximum business predictability, crisp opportunity qualification, and full ownership of forecast integrity from early pipeline through close Lead meticulously prepared, insight-driven customer engagements that make Zscaler's platform value tangible and measurable — building deep executive relationships, co-creating joint growth plans, and positioning customers as committed, long-term platform partners Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. true ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking for (Minimum Qualifications) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain At least 5 years of sales experience with a revenue quota, specifically selling to Enterprise accounts in Germany, with experience selling SaaS or enterprise software solutions History of a consistent track record of over-achievement and a strong understanding of how to leverage and scale through channel partnerships Demonstrated willingness to be coached and the discipline to follow a proven sales process from start to finish Bachelor's/Master’s degree in Business or a related field of study What Will Make You Stand Out (Preferred Qualifications) Experience leveraging AI-driven customer intelligence tools or predictive sales analytics to identify expansion opportunities, conduct deep account research, and optimize territory management Proven ability to lead 'team sales' by effectively utilizing internal resources, partners, and team members to achieve success Experience selling security technology within complex multi-year contracts #LI-Hybrid #LI-MM5 Zscaler’s salary ranges are benchmarked and determined by role and level. The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for this position across all Germany locations. Individual pay placement within this range is determined based on objective, gender-neutral criteria including job-related skills, relevant experience, and education or training. The base salary range listed for this full-time position excludes commission/bonus/equity (if applicable) and benefits. Base Pay Range€82.250—€117.500 EURAt Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. To apply: https://weworkremotely.com/remote-jobs/zscaler-account-executive-enterprise-expansion

Headquarters: Mexico, Remote About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping! About the Role:  We are seeking a talented and motivated Chargeback Operations Intern who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. As a Chargeback Operations Intern, you will be responsible for analyzing and responding to card and ACH disputes filed against Sezzle. Working closely with our fraud/risk team and our customer disputes team, you will navigate issues on a case by case basis to determine the best course of action to help our customers get unstuck. Analysts will also make recommendations to our management on how to improve and scale our processes.  We are looking for a teammate who can work full-time Monday through Friday between 9:00 am - 5:30 pm - Central Time. This will be a paid internship. What You'll Do: Investigate disputed credit card, debit card, and ACH transactions and take suitable action to resolve those disputes within the allowed timeframes. Work cross functionally with relevant departments (fraud, disputes) to determine next steps on a case to case basis. Investigate individual transactions using internal policies and review methodologies to identify patterns or trends. Understand our systems and tools; investigate account patterns through data analysis. Collaborate with analysts, operations specialists, data scientists and engineering to improve our loss prevention mechanisms, processes and tools. Learn and maintain strong domain knowledge of the world of fraud including prevention techniques and technologies. Maintain or exceed established service level agreements (SLAs) for timely resolution of queued cases to minimize potential losses. Handle escalations from internal and external stakeholders in a professional and efficient manner. Demonstrated experience working with Claude or equivalent large language model tools is required; candidates must be comfortable leveraging AI to enhance productivity, research, and communication. What We Look For: Experience in analyzing data and comfortable making impactful decisions in a fast-paced and sometimes ambiguous environment Attention to detail and ability to multitask Excellent problem-solving and analytical skills Strong business judgment and communication skills Ability to self-start and work with minimal supervision after training About You: You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed. You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking. You earn trust - you listen attentively, speak candidly, and treat others respectfully. You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly. You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle. What Makes Working at Sezzle Awesome: At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.  Compensation: The salary for the Chargeback Operations Intern is $800 USD monthly as an independent contractor. #Full-time Pay Range$800—$800 USD To apply: https://weworkremotely.com/remote-jobs/sezzle-chargeback-operations-intern

Headquarters: Remote - Mexico Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.. Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!  Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .See yourself at Twilio Join the team as Twilio’s next Billing Operations Analyst.   Twilio is looking for a talented and results driven person who is passionate about work, savvy about billing and pricing from the business view not only financial and who lives the Twilio Magic They also have: Outstanding communication skills, both written and verbal, and ability to advocate for a position while maintaining a collaborative, and open-minded approach. You should be someone who is a champion of streamlining processes and sees projects through to completion. We are looking for someone who enjoys and thrives in a fast-paced environment, with zealous attention to detail, good judgment, and is dedicated to providing excellent customer service.   Responsibilities In this role you’ll: Maintain Revenue Team external customer email, responding to customer and other external queries in a timely manner and onboard customers to Twilio’s internal billing system and Financial ERP system, Gather and format large raw data sets to assist with customer billing reporting and queries. Participate in month end close, including: Managing and tracking recurring billing and managing approvals, tracking and application of customer credits. Analysis of revenue related balance sheet accounts, Ad hoc customer financial reporting. Assist and participate in the development and implementation of financial controls and process surrounding revenue and invoicing, Onboard customers to Twilio’s internal billing system and Financial ERP system. Participate in external and internal audits, as requested. Resolve queries customers are facing relating to their billing.  Independently investigate customer issues, searching internal resources, previous cases, Slack channels etc to understand issues and provide detailed analysis of customer issues to the Sales team. Manipulate and analyze large datasets in Excel.  Respond to the Sales team in a timely manner and communicate complicated issues via Slack, via SFDC, via calls. Excellent communication skills are required - occasional calls with customers or Senior Leaders may be required.  Work under pressure - high paced environment, quick turnaround times in order to comply with team SLA’s Collaborate with other teams in order to solve root problems to customer issues Help out on other teams within the Billing Ops group, as requested Participate in Month End close, as requested. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!   Required: Strong experience in the area of Billings / Revenue / Order to Cash. Demonstrated problem-solving, strong interpersonal and communication skills. Experience working with Oracle, Zuora and Salesforce is advantageous, although not essential. Solid experience working with large volume transactions with strong attention to detail. Advanced Excel user: able to handle very large raw data sets using pivots and other functions such as VLOOKUPS. 1-3 years experience in an Operations role. Periodic weekend work will also be essential for this role. Third level qualification in Accountancy, Finance or a Business related discipline or equivalent experience. Proficient Spanish and English.   Location This role will be remote, and based in  Mexico City Mexico. Travel    We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. To apply: https://weworkremotely.com/remote-jobs/twilio-billing-operations-analyst-1

Reports to: Vice President of National Accounts Direct Reports: None Position SummaryThe Customer Experience Coordinator (CEC) coordinates the launch and ongoing administrative support of National Accounts.

Senior Network ArchitectLocation: Remote – United States Job Type: Full-Time Position SummaryThe Senior Network Architect will serve as a technical subject matter expert responsible for designing, architecting, and leading complex enterprise network and security initiatives across on-premises, cloud, data center, and hybrid environments.

DescriptionGuesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations.

Director, Rebate Product ProgramAre you a strategic product leader with deep experience in rebate operations, PBM, or healthcare?

About Us:insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and transform the way finance and data teams operate.