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Jobs Listing
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Showing 10 of 8441 jobs
Customer Support
Company: Location: Remote Published: 2026-06-05
Customer Support Specialist (Arabic) | Remote  At our organization, we are committed to delivering exceptional service and support to our valued customers. We take pride in creating positive customer experiences through clear communication, professionalism, and timely assistance. As we continue to grow, we are looking for dedicated and customer-focused Arabic-speaking Customer Support Representatives to join our team. In this role, you will serve as a key point of contact for our customers, assisting with inquiries, resolving issues, and ensuring a high standard of service across all interactions. We are seeking dependable individuals with strong communication skills, attention to detail, and a passion for helping others succeed.  Key Responsibilities  1) Customer Communication Respond to customer inquiries via email, chat, or phone in Arabic (and English if required) Provide accurate information about products, services, and processes Maintain clear, professional, and empathetic communication 2) Issue Resolution Assist customers with troubleshooting and resolving common issues Identify root causes and guide customers through solutions Escalate complex or sensitive cases to appropriate teams 3) Case Management Document all customer interactions in CRM or support systems Track open cases and follow up to ensure timely resolution Maintain accurate and up-to-date customer records 4) Quality and Service Standards Ensure all responses meet company quality and communication standards Handle complaints with professionalism and empathy Support continuous improvement by identifying recurring issues 5) Team Collaboration Work closely with internal teams to resolve customer concerns Participate in training sessions and team meetings Stay updated on product changes, policies, and procedures  Required Skills and Qualifications Fluency in Arabic (written and spoken) and good English skills Strong communication and interpersonal abilities Customer-focused mindset with empathy and patience Ability to handle multiple tasks in a fast-paced environment Basic computer skills and familiarity with digital tools Problem-solving skills and attention to detail Ability to work independently in a remote setting Previous customer support experience is a plus  Technical Requirements Reliable high-speed internet connection Personal computer or laptop with updated operating system Quiet and professional workspace Familiarity with email, chat tools, and CRM systems (preferred)  What We Offer Competitive compensation Flexible remote working schedule Training and onboarding support Opportunities for career growth in customer support Performance-based incentives Supportive and collaborative remote team environment  Keywords Customer support ⢠Arabic speaker ⢠Remote work ⢠Customer service ⢠CRM systems ⢠Communication skills ⢠Problem-solving ⢠Multilingual support ⢠Work from home ⢠Customer experience ⢠Service representative  Â
Forecast Analyst
Company: Location: Remote Published: 2026-06-05
OverviewREI Co-op is united in finding better ways to work. The goal is to help people find and enjoy the outdoors. When you work for the co-op, you do your best work. You also get support to live your best life. You help shape the future of the outdoors for people and the planet.This job helps REI succeed through examination, accurate forecasting, vendor relations, and managing product inventory to meet financial goals. Responsible for keeping solid business relationships and communication with Merchandising Product and Replenishment teams, vendor partners, and cross-divisional colleagues. Provides detailed and accurate business insights to support growth for Retail stores and Digital businesses. Models and acts according to REIâs guiding values and mission.Responsibilities And QualificationsResponsibilities:BusinessOwns creation of seasonal forecasts for product demand based on research and input from Merchant Product partnersPartner with the Category Planning Manager (CPM) to reconcile category forecasts with seasonal financial plans. Ensure goals are achievable and present the plan to department leadership.Examines and acts on product trends and performance with a forward-looking mindset to deliver salesAbility to apply sound financial actions to a product strategy to deliver growthManages product inventory flow in-season & pre-season to achieve performance goalsInitiates and manages purchase ordersDrives vendor accountability for delivery accuracy and timeliness and negotiates to achieve profitability goalsManages markdown planning and product end-of-lifecycle recommendationsTeamUses proven communication skills to engage and challenge others for the achievement of business goals.Provides insights and feedback to Merchant Product & Planning partners to influence better Assortment PlanningProvides ad-hoc examination and reporting to support business needs as a category specialistPartners with Merchandising Data Specialist & Assistant Category Merchant to manage open ordersPartners with Replenishment Analyst on funding & prioritizing In Season item reactionsSelfPursue self-development through work with your Manager, training and networking with other FAsDevelop change management skills to thrive in an expanding work environmentTake part in in cross-functional project opportunities to gain co-op wide perspectiveQualifications:Minimum 2 years merchandising experienceBachelorâs DegreeFamiliarity and interest in REI products, activities and servicesPC proficiency in Microsoft Windows, Office: Excel, Word, Outlook, ExplorerExperience with product trend and inventory examination forecasting acquisition allocation and management for multiple stores and digital salesKnowledge and effective execution of merchandising math methods; open to buy, initial mark-up, gross margin, markdowns, shrink, damages, inventory turnoverUses excellent communication skills, business sense, creative thinking, and good judgment to solve problems or find business opportunities.ClosingAt REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity â that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.Pay TransparencyWe are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.Pay Range$74,400.00 - $119,100.00 per year
Associate
Company: Location: Remote Published: 2026-06-05
I'm not posting a job ad.I'm looking for people.Over the years I've built two businesses in the Adelaide property space. One focused on protecting buyers through thorough inspections, the other on guiding them through one of the biggest decisions of their life. Both operate on the same foundation: honesty, craft, and doing right by the client, even when it's uncomfortable.If you work in property, construction or operations and that resonates with you genuinely, not just on paper, I'd love to connect.I'm open to conversations with trades, property professionals, and operations-minded people who care about the work as much as the outcome.No formal vacancy. No closing date. Just a conversation.Send me a message or drop a comment below.
Care Coordinator
Company: Location: Remote Published: 2026-06-05
About The RoleAs a Care Coordinator, you will be at the forefront of our mission to make therapy accessible for all. You will be our customers' initial contact and provide primary support for clients seeking care, working with external partners and healthcare systems to ensure clients are connected and maintain the required support through their care journey.Successful candidates communicate effectively, think critically to resolve issues, are eager to learn, are open to feedback, and champion the SonderMind brand in a fully remote environment. This is an excellent opportunity for those with care coordination experience, recent college graduates, or people seeking a meaningful career change in a high-growth organization.In this role you will act as the first point of contact for clients seeking care through SonderMind or payor partners. Manage intake, provider matching, and client account completion from initial outreach through appointment scheduling. This fast-paced, high-volume team is well-suited for individuals who enjoy critical thinking, empathetic client interactions, and navigating technical systems to deliver a strong client experience.What Youâll DoProvide primary support for clients seeking care to manage their mental and behavioral health wellness. Utilize a variety of technologies to ensure the client is connected with the appropriate therapist and maintains the required support through an episode of care. Utilize a consultative approach to assist with identifying the correct provider for care. Manage inbound and outbound calls and other forms of communication while applying standard guidelines to address or route messages to the appropriate care team member for follow-up when necessary. Interact with external partners and healthcare systems to ensure access to care. Conduct outreach to referred clients and provide personalized onboarding services and assistance with all aspects of getting into care. Assist with care coordination tasks such as appointment scheduling and facilitating communication with providers and other care team members. And other responsibilities and ad-hoc projects from time to time based on business needs. What does success look like?Within two weeks, fully understand our client journey and be able to support the client onboarding experience and share the benefits of choosing SonderMind to achieve their mental health goals. Within three weeks, understand SonderMind's technology platform and how to provide support for SonderMind clients. Within one month, fully support new client requests and inquiries via phone, email, and form submissions. Ongoing ability to effectively answer questions and requests from our new clients and effectively hit defined goals and targets. Ongoing ability to adapt to the change in workflow and job tasks. Ongoing proactive identification of problems and asking questions to clarify and help solve problems. Who You AreStrong desire to assist clients and provide support to those seeking mental health careAbility to work with people in vulnerable situations (in states of crisis, or going through difficult times)Strong communication skills, both written and verbal and able to communicate professionallyMotivated and eager to learn, ability to adapt to new technologies, processes, and workflowsStrong problem-solving skills and attention to detailFlexibility to work in a fast-paced, dynamic environmentGoal-oriented with a strong drive to achieve resultsTeam-work oriented; always willing and ready to help assist other team members. Eagerness to engage with internal team members and other departments professionallyOpenness to feedback and a commitment to personal and professional developmentAbility to use and exhaust all resources when met with unique challengesEqual OpportunitySonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.Our BenefitsThe base salary range for this role is $21.64/hr. In addition to base compensation, this role is also eligible for a variable bonus and equity.As leaders in redesigning behavioral health, we walk the walk with our employees' benefits. We want the experience of working at SonderMind to accelerate peopleâs careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their lives and work.Our benefits include:A commitment to fostering flexible hybrid workA generous PTO policy with a minimum of three weeks off per yearFree therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA optionsEmployer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it. Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition, which allows between 8-16 weeks of paid leave)401K retirement plan with 100% matching which immediately vests on up to 4% of base salary Company paid holidays Supplemental life insurance, pet insurance coverage, commuter benefits and more!Application DeadlineThis position will be an ongoing recruitment process and will be open until filled.AI & Our Hiring ProcessAt SonderMind, we use technology, including AI-assisted tools, to support our recruiting process. These tools help us operate efficiently and provide a consistent, timely experience for every candidate. They may assist our team with activities such as scheduling interviews, taking notes and transcriptions, organizing candidate information, and coordinating outreach. In the course of using these tools, we may process the personal and professional information you share with us as part of your application.All hiring decisions at SonderMind, including whether to advance, reject, or extend an offer to a candidate, are made by members of our recruiting and hiring teams. We do not rely on automated systems to make these decisions about candidates.We are committed to a fair and equitable process. If you have questions about the technologies used in our recruiting process, would like to request an alternative method of engagement, need an accommodation, or would like a member of our team to review a decision about your candidacy, please contact us at talent@sondermind.com.Equal Opportunity SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
sofatutor GmbH: CRO Specialist (all genders)
Company: Location: Remote Published: 2026-06-05
Headquarters: Berlin
URL: https://jobs.sofatutor.com/
Design and run A/B tests that directly impact subscription growth for one of Europe's leading EdTech platforms – 1M+ users, real experiments, measurable results.We’re looking for a Conversion Rate Optimization (CRO) Specialist (gn) to join our Product Growth Team and help drive one of sofatutor’s most important goals: turning more parents into customers who trust us to support their children’s learning journey. In this role, your work will have a direct and measurable impact on the company’s success. By designing and running smart, strategic A/B tests, you’ll help increase user acquisition, activation, and retention across our subscription-based learning products. You’ll collaborate closely with designers, developers, data analysts, and senior leadership to uncover high-potential growth opportunities and turn insights into real results. 100% remote (EMEA) | ⏳ 32-40h/weekYour Tasks:Define and implement growth experiments across the funnel — from hypothesis to launch and evaluation.Maintain a clear pipeline of experiments based on impact, effort, and learning value.Collaborate closely with design, engineering, and key stakeholders to translate testing concepts into high-quality experiments.Leverage analytics, user research, competitor insights, and best practices to identify opportunities and build strong hypotheses.Share experiment results, insights, and learnings transparently with the team and stakeholders to drive alignment and continuous improvement.What you bring to the table:A minimum of 2 – 4+ years of experience in conversion rate optimization (CRO), website optimization, or growth-focused roles.A strong track record of designing and executing experiments that resulted in measurable business outcomes (e.g., increased conversion rates, revenue uplift).Experience working in high-velocity testing environments and a drive to continuously improve experimentation speed without sacrificing quality or learning value.Advanced analytical capabilities with hands-on experience interpreting quantitative data from platforms such as GA4, Amplitude, or Power BI.Strong conceptual thinking, with the ability to structure and prioritize experiments around strategic growth objectives.Proficiency in Figma or equivalent design tool is essential, with the ability to independently produce high-fidelity, multi-variant test concepts.Excellent communication skills in English, with the ability to present insights and strategies clearly to stakeholders across functions and seniority levels.Experience with A/B testing tools (e.g., Convert) and familiarity with complementary insight tools (e.g., Hotjar).Preferred qualifications (not required): German language skills to better understand customer needs in DACH markets.What we offer: Flexible Work: Flexible hours, remote-first, up to 180 days/year from EU if not located in Germany Team Events: Regular meetups – online and in Berlin. Extra Time Off: 2 paid volunteering days + Dec 24 & 31 offAt sofatutor, we are committed to continuously developing an inclusive work environment that supports your growth - regardless of gender, marital status, sexual orientation, religious beliefs, age, disability, education, or ethnicity. We’d love for you to join us in shaping this together!
To apply: https://weworkremotely.com/remote-jobs/sofatutor-gmbh-cro-specialist-all-genders
Newhouse is a leading independent marketing and communications agency that serves the entertainment industry and various brands in the automotive, finance, and DTC verticals.We are looking for a freelance Influencer Marketing Coordinator with superior communication skills, keen attention to detail, and a desire to build valuable working experience with a select portfolio of clients who are also household names.Job Responsibilities include:Campaign development: Work with the strategy team to ideate and develop engaging influencer campaigns Creator Discovery: Generate thoughtful target lists of influencers based on campaign KPIsContent Briefs: Craft detailed creator briefs around key program objectives and creative goalsContract negotiation: Assist with negotiating and executing contracts with influencersOnboarding: Onboard and oversee creators as they plug into the overall marketing program Communication: Serve as the main point of contact for creators, maintaining daily communication with them and their repsMonitor: Ensure that creator content meets brand standards Trends: Stay up to date on social media and creator trends Budgeting: Assist with managing campaign budgets to ensure profitabilityOn-Site: Cover in-person creator events QualificationsEducational Background: Bachelorâs degree in Marketing, Business, or a related field. Professional Experience: At least 1 year of experience with a brand or agency in a similar capacitySkills: Strong analytical skills, proficient in data analysis tools, and excellent at presentation software like Google SlidesCommunication Skills: Exceptional communication skills, with the ability to articulate campaign goals and objectives
In today's digital age, misinformation has become more widespread than ever before. With the rise of social media platforms and online news outlets, it has become increasingly difficult to differentiate between what is true and what is false. This makes critical thinking skills more important than ever, especially when it comes to consuming information and making decisions based on that information.