Headquarters: Krakow, Poland Do you have Full Stack experience where you feel comfortable working with different OOP programming languages?Are you an advocate for clean code who thrives in a collaborative, Agile environment where you have the freedom to influence the entire stack from database to DevOps?Great, then please read on as we have a role for you.Our client is currently the UK market leader in providing digital solutions to the health and social care sector. Their platform revolutionizes how vital information is recorded, analyzed, and shared, ensuring a better life for everyone involved in the care process.They are currently in an era of unprecedented growth which is enabling them to expand their technology department. Despite our market-leading status, we remain hungry for innovation and are looking for individuals with the passion and drive to contribute to a mission-driven development team.The Engineering Culture:They deliver incrementally in sprints using a SCRUM framework. Every team member has a voice in planning, stand-ups, and retrospectives.The process favors pair-programming, thorough code reviews, and automated testing. They value clean code over over-engineering.They believe in being "truly" full-stack. Beyond front-to-back development, the engineers share responsibility for AWS Infrastructure, DevOps, and CI/CD pipelines.The systems handle thousands of requests per minute and manage hundreds of millions of records. They design with a scalability-first mindset.Your tasks will include:Design, develop, and maintain features across the entire stack, ensuring seamless integration between the frontend and backend.Architect scalable solutions capable of handling high-volume traffic and massive datasets.Engage in pair-programming and contribute to a culture of continuous peer feedback through code reviews.Take an active role in managing AWS infrastructure and optimizing CI/CD workflows (dependent on experience level).Constantly review and improve the product, offering proactive suggestions to enhance user experience and system performance.Opportunities to broaden your skill set into requirements gathering, research, and project management.To be a good fit for the Full Stack Developer role, you will have:3+ years of commercial experience in full stack development.Experience with Javascript or Typescript on the frontend with experience in either Vue.js, React or AngularExperience with 2 of the following languages or ability to switch to another language : Java, C#, Python, Ruby, Golang or any OOP languageExperience in a cloud environmentA drive to learn new technologies and a "right tool for the job" approach.You take pride in your work and enjoy working in a team where ideas are shared and challenged constructively.A genuine desire to work on a product that has a tangible, positive impact on society.Reasons to join:Work in a no blame culture where the team will work together to find solutionsAvailable to work remotelyHealthy work life balance Exposure to a wide range of technologiesTraining opportunities to expand your skillset and gain certificationsWork in a team where they value knowledge sharingSounds interesting?  Send us your CV by applying to this pageThe provision of personal data by you is fully voluntary and the basis for their processing is your consent. We have prepared some necessary information, you can find in document: "Information regarding the processing of your personal data". There you will find how your Personal Data is being processed and what your rights are in connection to this.The personal data will be processed by Sowelo Consulting spółka z ograniczoną odpowiedzialnością with its registered seat in Cracow (LLC) registered in National Court Register (KRS) under no. 0000671136, our Employees and Subcontractors (jointly referred to as the Company)./ October 1, 2025, Sowelo Consulting spółka z ograniczoną odpowiedzialnością spółka komandytowa ( limited partnership with KRS no. 0000680493 ) merged with Sowelo Consulting spółka z ograniczoną odpowiedzialnością ( limited liability company with KRS no. 0000671136 ). As of the merger date, all existing rights and obligations of the limited partnership were transferred to the limited liability company, based on the principle of general succession. /Sowelo Consulting sp. z o.o. (LLC) is entered in the register of employment agencies under the number: 35288Our candidate selection process relies entirely on human judgment. We explicitly avoid using automated screening algorithms or AI-driven scoring systems for any part of the assessment. Every single profile is reviewed personally by our experienced recruiters, ensuring a thorough and unbiased consideration of your fit.IT Recruitment Poland | Executive Search | Recruitment Process Outsourcing To apply: https://weworkremotely.com/remote-jobs/sowelo-consulting-full-stack-developer

Headquarters: Foster City, CA, United States Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.Why join Coupa? Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of a Sr Director, Product Management at Coupa:This role sits at the heart of Coupa’s next phase of growth. You will directly shape how the Supplier Network scales—aligning supplier success, buyer trust, and monetization into a single, durable marketplace strategy that supports Coupa’s long-term platform vision.Coupa is scaling one of the world’s largest B2B supplier networks, connecting millions of buyers and suppliers globally. We’re hiring a Senior Director of Product Growth to lead growth strategy and execution across our Supplier Network & Marketplace—with direct accountability for supplier activation, engagement, monetization, and network liquidity. This is a senior, high-impact product leadership role. You will own growth at the system level: defining strategy, shaping the roadmap and partnering deeply with Engineering, Design, Data, Sales, Marketing, and Finance to drive durable revenue and marketplace outcomes. If you’ve led growth for marketplaces, networks, or enterprise platforms—and know how to scale PLG without eroding trust—this role was built for you. What You’ll Be Responsible ForSupplier Network Growth & StrategyOwn the end-to-end growth strategy for Coupa’s Supplier Network, spanning supplier acquisition, activation, engagement, retention, and monetization across multiple revenue streams. Define and scale network and marketplace growth loops that increase buyer demand, supplier participation, and transaction velocity. Set clear north star metrics and success frameworks aligned to Coupa’s long-term platform and revenue goals (FY27+).Marketplace MonetizationLead product strategy for supplier monetization, including subscriptions, premium visibility, marketplace access, sourcing events, APIs, and future growth surfaces. Partner with Pricing, Finance, and GTM to evolve monetization models that are scalable, defensible, and aligned with supplier value. Ensure monetization strengthens—not compromises—buyer trust and marketplace integrityProduct-Led Growth at Enterprise ScaleDrive PLG motions across complex, enterprise procurement workflows. Establish disciplined experimentation practices focused on business impact, not vanity metrics. Balance short-term wins with long-term platform health and second-order marketplace effects. Senior Cross-Functional LeadershipLead and grow senior PMs and managers working across growth, marketplace, and supplier experience. Serve as a trusted partner to Engineering, Data, Design, Sales, Marketing, and Customer Success. Influence executive stakeholders with clear narratives, data-backed decisions, and strong product judgment.What Success Looks LikeWithin 6–12 months, you will: Launch and scale new growth initiatives that materially improve supplier activation, engagement, and monetization. Establish Coupa’s Supplier Network growth model as a repeatable, measurable engine. Be recognized as a senior product leader who brings clarity, momentum, and results in a complex enterprise environment. Help evolve Coupa from feature-led delivery to outcome-driven, growth-oriented execution across the marketplaceWhat We’re Looking ForRequired Experience 10–15+ years of product management experience, with senior leadership ownership of growth, monetization, or marketplace products. Proven experience scaling B2B SaaS platforms, networks, or two-sided marketplaces. Track record of driving meaningful revenue and adoption outcomes, not just engagement metrics. Experience operating effectively in large, matrixed organizations. Skills & Leadership Profile Strategic systems thinker with strong marketplace intuition. Deep comfort using data to guide decisions while staying grounded in user needs. Excellent communicator who can align executives, product teams, and GTM partners. Builder mindset: comfortable with ambiguity, accountability, and high expectations. Nice to Have Experience with procurement, payments, fintech, or enterprise platforms. Prior ownership of PLG motions in enterprise or networked productsThe estimated pay range for this role is $208,000 - $270,000The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.#LI-Remote#LI-TC1Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted.By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy. To apply: https://weworkremotely.com/remote-jobs/coupa-software-sr-director-product-management-11051

Headquarters: Remote (United States) About ArizeAI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence.We’re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.The RoleWe're looking for a Design Engineer to build ambitious interfaces at the frontier of AI development, evaluation, and observability. You'll design, prototype, and ship experiences that help AI teams understand, troubleshoot, and improve the systems powering their next-generation applications.Here's what makes this role different: Modern AI work is no longer purely human-driven. Arize Phoenix is a platform used by AI teams and AI agents such as Claude Code. You won't just craft great UX. You'll pioneer great AX (Agent Experience)—product surfaces that are delightful for people and interoperable, safe, and legible for agents.What You’ll Work OnProduct & Interface DesignDesign and build compelling product experiences for Arize Phoenix across UI-driven and programmatic workflowsCreate interactive visualizations for embeddings, traces, evaluation runs, and agent/tool workflowsDevelop reusable components and templates for our design system, from concept to productionAgent Experience (AX)Build Agent Experience primitives: interaction contracts, human-in-the-loop workflows, and agent-friendly UI surfacesEnable agents to query, navigate, trigger evaluationsShape the patterns that define how humans and AI agents collaborate within a shared workspacePrototyping & ExplorationPrototype new AI features and UI patterns for visualizing performance, surfacing anomalies, and explaining AI behavior—especially for multi-step agent systemsUse AI-assisted UI generation to accelerate prototyping while maintaining craft, accessibility, and consistencyPush the boundaries of what's possible when your users include both humans and machinesYou Might Be a Great Fit If You Have strong frontend engineering skills (React, TypeScript) paired with design sensibilityThink deeply about interaction design, information architecture, and developer experienceAre curious about AI systems and eager to learn how agents, evaluations, and observability workEnjoy prototyping quickly and iterating toward polishCare about accessibility, performance, and craftThrive in open-source communities and async collaborationWhy ArizeArize Phoenix is becoming the shared workspace where AI teams investigate issues and make decisions—while agents run evaluations, triage failures, and propose fixes alongside them. We're not just building tools for AI development. We're building the environment where humans and AI agents work together.This is a rare opportunity to define the design language for a new category of product experience. If you're excited about designing for users that include both people and AI systems, we'd love to talk.The estimated annual salary and variable compensation for this role is between $145,000 - $185,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces. More About ArizeArize’s mission is to make the world’s AI work—and work for people.Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale.Learn more about what we're doing here:https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/Diversity & Inclusion @ ArizeOur company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good cultureRegularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AICulturally conscious events such as LGBTQ trivia during pride monthWe have an active Lady Arizers subgroup To apply: https://weworkremotely.com/remote-jobs/arize-ai-open-source-design-engineer

Headquarters: Remote / San Francisco / New York / Salt Lake City Databento is a fast-growing startup that provides modern APIs for financial market data, making it dramatically easier for firms of all sizes to access and use market data. As a Series A company, we’ve raised $37.8M to date and grown revenue by over 400% YoY. We’re looking for a hands-on marketer to join our early marketing team.This is a junior-to-mid-level role focused on product marketing, positioning, messaging, and activation, with a strong emphasis on copywriting. You’ll work across projects from concept through launch and execute directly. As a small, fast-growing team, this role offers room to grow laterally and help shape the marketing function at Databento.We offer health, dental, disability, and life insurance benefits, as well as 401(k) matching for full-time employees. We accommodate 100% remote work, with teammates living around the globe and paid in their local currency.ResponsibilitiesWrite and review landing pages, activation flows, and sales copy to drive engagement and conversion.Drive product marketing initiatives, including positioning, messaging, and launch campaigns.Plan and execute content and social distribution (blogs, LinkedIn, X/Twitter, founder amplification).Collaborate with product, sales, and growth teams on experiments, campaigns, and activation strategies.Track and measure performance using analytics, dashboards, and CRM tools.Support cross-functional initiatives to optimize user acquisition, engagement, and conversion.RequirementsBachelor's degree.At least 2 years of experience in one or more marketing disciplines, especially brand marketing, experiential marketing, marketing design, or content strategy.Portfolio demonstrating strong brand-focused or content work.Experience marketing to technical audiences (engineers, finance professionals, scientists).Experience supporting product launches, sales copy, experiments, activation flows, or conversion optimization.Experience creating content and social distribution (blogs, LinkedIn, X/Twitter, founder amplification).Familiarity with marketing ops and analytics (CRM, dashboards, funnel tracking).Familiarity with marketing design tools (e.g., Canva, Figma).Strong copywriting skills.Notice about phishing scamsBe cautious of phishing scams impersonating Databento that offer fake job interviews and request purchases. Official emails come only from @databento.com or us.greenhouse-mail.io (our ATS). Any other domains (e.g., databento-careers.com, databento.online) are fraudulent.--Databento, Inc. provides equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. We comply with federal, state, and local nondiscrimination laws in every location where we operate. This policy applies to all terms and conditions of employment, including recruiting, hiring, promotion, termination, layoff, recall, transfer, leave, compensation, and training. Pursuant to applicable laws, we consider qualified applicants with arrest or conviction records. If you need an accommodation, please let us know.Our recruiting data suggests that underrepresented applicants often downplay their skills. Even if your experience doesn’t exactly match the qualifications listed, we still want to hear from you. Please apply!  To apply: https://weworkremotely.com/remote-jobs/databento-product-marketing-specialist

Headquarters: Brazil Paired is a leading staffing and recruiting agency that connects talented individuals with fantastic remote job opportunities. Our mission is to match qualified professionals with dynamic companies, allowing for a productive and fulfilling work experience from anywhere in the world.We are currently looking for an Amazon Product Researcher to join our team remotely. In this role, you will leverage your analytical skills and knowledge of the e-commerce landscape to conduct thorough product research, gather marketplace insights, and provide strategic recommendations for our clients.Responsibilities: Conduct in-depth research on products within the Amazon marketplace including trends, pricing, and competition. Analyze product performance data and market trends to identify opportunities for growth. Compile detailed reports summarizing findings and insights to guide decision-making. Work closely with the marketing and sales teams to align product strategies with market needs. Stay updated on Amazon policies, marketplace dynamics, and industry best practices. Requirements: Experience with Amazon Seller Central or related e-commerce platforms. Strong analytical skills and proficiency in data analysis tools. Excellent written and verbal communication skills. Detail-oriented with the ability to manage multiple projects simultaneously. Ability to work independently and collaboratively in a remote team environment. Experience with Amazon Seller Central or related e-commerce platforms. Strong analytical skills and proficiency in data analysis tools. Excellent written and verbal communication skills. Detail-oriented with the ability to manage multiple projects simultaneously. Ability to work independently and collaboratively in a remote team environment. USD salary Flexible hours Remote work To apply: https://weworkremotely.com/remote-jobs/paired-amazon-product-researcher-for-us-based-company-remote

Headquarters: Malaysia Kaya works with global clients to improve AI models and language systems.For this project, we are supporting a client in enhancing their AI model’s ability to understand e-commerce product content across Mandarin (Traditional Chinese) and English.We are seeking detail-oriented bilingual translation reviewers to review and improve machine-translated product titles and product descriptions/attributes. Your work will directly contribute to improving the quality and accuracy of the client’s AI model.This is a translation and review task, all tasks are text-based. Professional profiency in Mandarin (Traditional Chinese writing) and EnglishStrong attention to detail and ability to meet deadlinesHave a strong communication and team work Bonus points:Experience in translation, localisation or linguistic reviewFamiliarity with e-commerce product contentWhat You'll do?Review machine-translated e-commerce content for accuracy, clarity, and natural English usage Translate and improve product titles and descriptions where required Apply quality labels accurately based on provided criteria Follow project guidelines and reference materials consistentlyProject Details: Commitment: Up to 40-48 hours per week Project duration: Start from February to March 2026 Timelines may change; updates will be communicated in advance. Become a part in improving AI-driven product understanding Earn additional income remotely!Growth opportunities - with consistent and reliable work, you'll get invited to more projects! To apply: https://weworkremotely.com/remote-jobs/chemin-product-translation-reviewer-mandarin-english

Headquarters: Delhi Senior DevOps EngineerLocation: 100% Remote About the RoleWIN is building modern, scalable technology platforms that power our nationwide home services network. We are looking for a highly skilled DevOps Engineer who enjoys automating, troubleshooting, and optimizing systems to establish the foundation of our cloud infrastructure and DevOps practices.You will work closely with our engineering team to design secure, scalable systems, build automated CI/CD pipelines, and ensure smooth and reliable operations across all environments. What You’ll DoDesign, implement, and maintain CI/CD pipelines for automated build, test, and deploymentManage and optimize AWS infrastructure (EC2, ECS, S3, RDS, Lambda, IAM, SQS, Route53, Load Balancers, etc.)Build and maintain containerized environments using Docker and KubernetesAutomate provisioning, scaling, and configuration using Terraform, Ansible, or CloudFormationEstablish monitoring, logging, and alerting systems (Prometheus, Grafana, ELK, Datadog)Ensure high availability, performance, and security of all systemsDrive automation, documentation, and best practices for deployment and release processesCollaborate closely with software engineers to ensure reliable and efficient releasesLead disaster recovery planning, data backups, and failover strategies What You Bring5+ years in a DevOps, Infrastructure, or Systems Engineering role with proven hands-on experienceDeep expertise in AWS (EC2, ECS, S3, RDS, Lambda, IAM, CloudWatch)Strong experience with Docker and Kubernetes (deployment, scaling, monitoring)Proficiency in CI/CD tools (GitHub Actions, Jenkins, GitLab CI, or CircleCI)Expertise in infrastructure-as-code (Terraform, Ansible, or CloudFormation)Solid Linux administration and scripting skills (bash, python)Familiarity with networking, load balancers, DNS, and security best practicesExcellent troubleshooting and problem-solving skillsBonus: experience with GCP or Azure About WINWIN is a leading player in the $250 billion home services industry, recognized for its national scale, strong brand, and culture of innovation. Founded in 1993, WIN has built one of the largest and most trusted networks in the country. Over the past several years, we have been transforming our business through significant investments in technology, systems, and data to strengthen our operations and enhance the experience for our network and customers.Our technology team is central to this transformation, building modern platforms, scalable infrastructure, and intelligent systems that position WIN for the next decade of growth. Joining WIN means being part of a team that is shaping the future of home services through engineering excellence, automation, and innovation at scale. What We Offer100% remote flexibilityA collaborative culture focused on learning, impact, and growthThe opportunity to build and shape DevOps foundations from the ground-upProfessional development and long-term growth opportunities#LI-REMOTE To apply: https://weworkremotely.com/remote-jobs/win-home-inspection-devops-engineer

Headquarters: Remote, United States     On this journey for over 12 years, Qventus is leading the transformation of healthcare. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise. Our success in rapid scale across the globe is backed by some of the world's leading investors. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the ability to directly impact the lives of patients. We’re inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations. #LI-JB1   We’re looking for a Senior/Lead Product Manager to own the strategy, roadmap, and development for our Agentic AI platform. You will help advance our AI Operational Assistant Studio which allows rapid development of agentic AI solutions. You will be the product management partner for our agentic AI engineering team. The scope of this role is expansive, as we build toward our “Platform as a Service” vision. Responsibilities Set strategy, determine roadmap, and manage prioritization for our platform capabilities, working closely with our agentic AI engineering team Work cross-functionally across the company to facilitate the end-to-end product lifecycle for development of platform capabilities Enhance and expand our AI voice & conversational AI capability suite Build toward a direct Platform-as-a-Service offering for our customers to be able to extend our solutions over time Requirements and Qualifications Mastery of navigating enterprise SaaS platform capabilities through the full product lifecycle, with a track record of rapidly shipping impactful products is required. Required minimum of at least 5 years of experience in product management, with a proven track record of shipping impactful enterprise SaaS products. Technical background in hands-on engineering, data, or analytics required. Experience working with large language models and agentic AI. Proven track record of collaboration across all functions in an enterprise SaaS healthcare technology business (engineering, professional services, clinical operations, etc.). Ability and desire to span altitudes from vision/evangelism to “getting into the weeds” with high attention to detail and strong organizational skills. Willingness to “roll up your sleeves” and pitch in / fill in gaps when a team needs help Compensation for this role is based on market data and takes into account a variety of factors, including location, skills, qualifications, and prior relevant experience. Salary is just one part of the total rewards package at Qventus. We also offer a range of benefits and perks, including Open Paid Time Off, paid parental leave, professional development, wellness and technology stipends, a generous employee referral bonus, and employee stock option awards. Salary Range $160,000—$200,000 USD   Qventus values diversity in its workforce and proudly upholds the principles of Equal Opportunity Employment . We welcome all qualified applicants and ensure fair consideration for employment without discrimination based on any legally protected characteristics, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers. Qventus participates in the  E-Verify program as required by law and is committed to providing reasonable accommodations to individuals with disabilities in compliance with Americans with Disabilities Act (ADA). In compliance with the California Consumer Privacy Act (CCPA), Qventus provides transparency into how applicant data is processed during the application process. Candidate information will be treated in accordance with our candidate privacy notice. *Benefits and perks are subject to plan documents and may change at the company's discretion. *Employment is contingent upon the satisfactory completion of our pre-employment background investigation and drug test. To apply: https://weworkremotely.com/remote-jobs/qventus-senior-lead-product-manager-agentic-ai-platform

Headquarters: Delhi About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users  with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.   Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.   Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.   About the Role Our dynamic team is committed to delivering top-notch customer experiences and innovative solutions. We are seeking a dedicated Product Solution Engineer to join our team and bridge the gap between our development and support teams, ensuring seamless resolution of customer issues.   Key Responsibilities  - Act as the primary point of contact for customer issues related to courses, communities, client Portal, credentials and collab  on our Creator Platform - Handle customer tickets promptly, ensuring timely and effective resolution. - Collaborate closely with development and support teams to diagnose, troubleshoot, and resolve issues. - Provide clear and concise communication to customers regarding the status and resolution of their issues. - Maintain detailed records of customer interactions and resolutions in our ticketing system. - Participate in agile development processes, contributing to sprint planning, stand-ups, and retrospectives. - Utilize your knowledge of APIs, databases, and UI technologies to analyze and resolve technical problems. - Develop and maintain documentation for troubleshooting processes and solutions.   Requirements  - Proven experience in a technical support or product solution role, preferably within a SaaS environment. - Proficiency in agile methodology and experience working in agile teams. - Basic knowledge of APIs, databases, and UI technologies such as Vue.js, MongoDB, and RESTful APIs. - Strong problem-solving skills and the ability to think analytically. - Excellent communication and interpersonal skills.- Ability to work independently and manage multiple priorities in a fast-paced environment.    Preferred Qualifications  - Experience with additional programming languages or frameworks. - Familiarity with other customer support tools and ticketing systems. - Previous experience in a customer-facing role.   Why Should You Join Us? At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.    Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.   EEO Statement: At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. To apply: https://weworkremotely.com/remote-jobs/highlevel-product-solutions-engineer-creator-platform

Headquarters: Delhi About UsHighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users  with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.Our PeopleWith over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.Our ImpactAs of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.Why This Role ExistsConversations is one of HighLevel’s most business-critical surfaces — it is where SMBs interact with leads and customers across SMS, WhatsApp, email, chat, social DMs, and AI-assisted messaging. It directly impacts time-to-first-response, customer satisfaction, retention, and expansion revenue for both agencies and their clients.As Staff Product Manager – Conversations, you will own the end-to-end product strategy for core conversation experiences and systems, with a sharp focus on: - Reducing Time-to-First-Response (TTP) - Improving CSAT and conversation quality - Driving expansion through deeper adoption, premium capabilities, and usage growthThis role exists to provide senior, hands-on product leadership across complex, cross-functional problem spaces — spanning UX, automation, AI, reliability, and scale — while partnering deeply with engineering, design, data, and go-to-market teams.Strategic PrioritiesDrive Faster Response & Engagement- Reduce TTP across channels through better routing, notifications, automation, and AI-assisted workflows.- Improve agent efficiency and response quality for SMBs and agencies at scale.Elevate Conversation Experience & CSAT- Own the quality bar for conversation UX, reliability, and clarity across inboxes, threads, and customer touchpoints.- Improve satisfaction for both end customers and internal users (agents, admins, agencies).Unlock Expansion & Monetization- Identify and deliver conversation-led expansion opportunities (premium channels, AI features, automation depth, usage-based growth).- Partner with pricing, growth, and GTM teams to translate engagement into revenue.Scale a Reliable, Extensible Conversations Platform- Ensure conversations scale reliably across millions of messages, multiple channels, and complex agency/sub-account setups.- Influence platform primitives (notifications, permissions, identity, workflows) to unblock Conversations innovation.Key Responsibilities- Own the product vision, roadmap, and success metrics for Conversations, aligned to TTP, CSAT, retention, and expansion goals.- Deeply understand user workflows across agencies, SMB operators, and agents — turning insights into high-impact product bets.- Lead complex, ambiguous initiatives that cut across Conversations, CRM, Workflows, AI, and Platform systems.- Define and track leading and lagging indicators (TTP, reply rate, resolution time, CSAT, adoption, expansion signals).- Partner closely with engineering to make pragmatic trade-offs across performance, reliability, UX, and speed.- Drive crisp problem definition, strong product discovery, and high-quality execution from concept to launch.- Influence cross-team roadmaps and priorities without formal authority — operating as a multiplier across pods.- Collaborate with Data to improve instrumentation, experimentation, and insight quality across Conversations.- Work closely with Support, Success, and Sales to close feedback loops and drive continuous improvement.- Serve as a mentor and thought partner to Senior PMs and PMs across adjacent surfaces.What Success Looks Like- Measurable reduction in TTP across key channels and segments.- Sustained improvements in CSAT and conversation quality, visible in user feedback and retention metrics.- Conversations becomes a key expansion lever, driving higher ARPU through adoption of premium features and usage growth.- Agencies and SMBs rely on HighLevel Conversations as their primary engagement hub.- Engineering teams experience clarity, focus, and velocity working on Conversations initiatives.- You are recognized internally as the go-to product leader for customer communication, engagement, and messaging strategy.Ideal Candidate Profile- 8–12+ years of product management experience, with proven success owning large, customer-facing B2B SaaS products.- Deep experience with messaging, inboxes, communications, CRM, or support tools.- Strong track record of moving core business metrics (activation, TTP, CSAT, retention, expansion).- Systems thinker,  comfortable working across UX, backend services, data models, and integrations.- Highly data-driven, with strong intuition for qualitative signals and customer empathy.- Comfortable operating at Staff-level scope: ambiguous problems, cross-team influence, and long-term bets.- Excellent written and async communication skills in a distributed environment.- Experience working closely with design and engineering on complex, high-scale systems.Bonus Points For- Experience with omnichannel messaging (SMS, WhatsApp, email, chat, social DMs).- Exposure to AI-assisted conversations, agent tooling, or automation systems.- Background in B2B2SMB or agency-led SaaS models.- Experience partnering on pricing, packaging, or usage-based monetization.- Familiarity with platform reliability, message delivery, or real-time systems.EEO StatementThe company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.#LI-Remote #LI-MP1We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. To apply: https://weworkremotely.com/remote-jobs/highlevel-staff-product-manager-conversations