Job Overview:The VP of Field Operations for the West Coast of the United States plays a critical role in leading and optimizing practice operations, ensuring sustainable growth, and driving operational excellence across all regions. This position focuses on strategic relationship-building, team leadership, and implementing best practices. By setting a high standard in operations and growth management, the VP of Field Operations will ensure that Specialty1 Partners' practices meet business objectives, enhance productivity, and foster a culture of continuous improvement.  About Us:Specialty1 Partners is a practice services organization committed to providing non-clinical, business support services to the nation's leading specialty dental practices. The company was founded in 2019 by four endodontists who wanted to provide unique and differentiated support to specialty dental practices. Originally focusing on support for endodontics practices (under the Endo1 brand), Specialty1 Partners quickly expanded its support to periodontics and oral surgery practices.Since its founding, Specialty1 Partners has grown rapidly to become one of the largest private owners of specialty dental practices in the U.S. Headquartered in Houston, TX, Specialty1 Partners is led by its founders and a management team focused on ongoing growth and delivering best-in-class services across its network of practices. Specialty1 Partners currently has over 225 locations across 28 states Primary Responsibilities: Develop and execute a quarterly practice visit plan, attend bi-weekly site visits to engage with practices, and lead direct reports by example to maximize the growth and practices financial performance. Build strong and trusting relationships with partner and associate doctors, sharing Specialty1 Partners' vision and strategic goals, and addressing escalated doctor issues in partnership with the SVP of Operations. Oversee onboarding and off-boarding processes for associates, including growth planning, associate-to-partner model design, and ensuring practice support during transitions that foster a rapid ramp in production Coordinate and resolve payroll issues with SVP, HR, and Payroll teams. Mentor and develop Regional Directors of Operations (RDOs) through regular 1:1s, with individual development plans (IDPs) for growth. Realign and expand the RDO team as needed to drive organic and M&A growth and manage regional budgets effectively. Conduct monthly operational reviews (MORs) with RDOs to create and monitor SMART action plans that support EBITDA optimization. Prepare quarterly business reviews (QBRs) for SVP, COO, and Finance, covering achievements, challenges, and growth strategies. Identify and resolve operational inefficiencies in practices, improving production and margins.  This includes ensuring doctors are working their contracted hours and optimizing scheduling templates to meet capacity utilization requirements and provide immediate access for patients. Collaborate with corporate support department heads on strategic initiatives like doctor recruiting, marketing, practice transitions, procurement, technology, compliance, and FP&A. Ensure compliance with policies and SOPs in partnership with the regional compliance team. Focus on associate doctor retention by fostering engagement and supporting onboarding of the CLT associate mentorship program. Lead and measure the outcomes of strategic initiatives, refining processes for impact.   Implement best practices across the various PMS systems for Scheduling, Insurance verification, payment collections and end-of-day reconciliations in support of revenue cycle standard operating procedure. Develop and present business cases for regional growth opportunities, securing approvals through the SVP of Operations. Knowledge of call center and telephone configurations to ensure patients are being seen in the most immediate manner. Communicate KPI practice performance so that everyone is aligned with the budget expectations and performance.  Knowledge of Excel and pivot tables is an important skill set to aid in this effort. Cascade change management and communications to RDO and practice administrators with focus on best practice operations and standardization. Drive new practice openings, relocations, lease renewals, and major equipment acquisitions, maintaining alignment with the SVP.  Requirements: Bachelor's degree in business administration, Healthcare Management, or a related field. Minimum of 7 years of experience in operations management within a healthcare or dental support environment. Proven track record of leadership in multi-location management. Strong leadership abilities, with experience in developing teams, mentoring, and setting clear objectives. Expertise in operational planning, process optimization, and change management. Excellent communication and relationship-building skills, with the ability to influence and engage partners and staff. Data-driven mindset with strong analytical skills for KPI monitoring and reporting.   Using excel and advanced features like pivot tables and power point to present information. Familiarity with HRIS systems (e.g., UKG), Smartsheet, and other workflow tools. Familiarity with call center and telephone routing and configurations to ensure immediate access to scheduling an appointment with doctor is not delayed awaiting returns of voice mail (ie., Ring Central) Why Join Us?This is a unique opportunity to lead and shape the operational success of practices within a growing company dedicated to excellence in patient care and practice management. Specialty1 Partners offers a dynamic environment with the chance to make a meaningful impact and contribute to our long-term success. Benefits:Strong Annual Performance-Based Bonus PlanBCBS High Deductible & PPO Medical Insurance Options VSP Vision Coverage   BCBS PPO Dental Insurance   Complimentary Life Insurance Policy   Short-term & Long-Term Disability   Pet Insurance Coverage  401(k) plan HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off   Diverse and Inclusive Work Environment We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range: $150,000 USD - $200,000 USD Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/ Specialty1 Partners and all its affiliates participate in the federal government’s E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire’s completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.e-verify.gov and click on the Employees Link to learn more.Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.  

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.Position Summary:The Order-to-Cash (O2C) Reference Data Analyst is responsible for analyzing, coordinating, and managing data that supports O2C processes outside of the standard Master Data scope. This role ensures data accuracy, supports operational efficiency, and drives data-driven decision-making across O2C functions while partnering with cross-functional teams to meet business and customer needKey Responsibilities: Coordinate, analyze, and manage reference data across O2C processes including demand capture, customer shelf life, order filtering, resolution cockpit, claims & deductions, and returns/refusals Maintain and support Customer Material Info Record (CMIR) data and related systems Own and manage key systems and tools, including the Hybris B2B Customer Portal (training and catalog management), Sample Order Team room (training, approvals, and product setup), and Notice Distribution System (NDS) for data quality, analysis, and cleansing initiatives Develop custom reports and dashboards using tools such as Power BI, Excel, and Power Query to support business insights and decision-making Lead and support continuous improvement initiatives focused on operational efficiency and process optimization Manage communication regarding critical incidents and business impacts Collaborate with cross-functional teams (Sales, Logistics, Quality, Customer Service, etc.) to ensure alignment with business and customer needs Identify issues, analyze root causes, and escalate based on defined criteria Drive a continuous improvement mindset and contribute to achieving organizational KPIsExperience and Education Requirements: Bachelor’s degree preferred 2+ years of experience in Supply Chain or related areas (e.g., Order Management, Logistics, Inventory, Demand Planning) Strong analytical skills with ability to interpret and leverage data for decision-making Experience with reporting and analytics tools (Power BI, Excel, Power Query) Proficiency in Microsoft Office (Excel, Word, Outlook) Experience with SAP, BW, and Business Objects preferred Strong communication, problem-solving, and organizational skills Ability to manage multiple priorities in a fast-paced environment and work independently APICS certification (or progress toward certification) is a plusThe approximate pay range for this position is $70,000.00 to $80,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com).It is our business imperative to remain a very inclusive workplace.To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.This position is not eligible for Visa Sponsorship.Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.Job Requisition: 401880#Salaried

Posted 12:07:05 PM. Biologist Remote | Flexible / Project-BasedQuick SnapshotJoin an ongoing pipeline of…See this and similar jobs on LinkedIn.

About The OpportunityThis Tier 1 Support Technician role is a remote position based in the Philippines.At Netrix Global, the Tier 1 Support Technician will be responsible for intaking customer calls and emails, conducting initial assessments of incidents and service requests, opening and documenting tickets in our ITSM tool, and escalating cases per customer procedures. The role also involves working with vendors to open tickets on behalf of customers, while providing timely and accurate responses to all incoming requests. The goal is to ensure an excellent customer experience, facilitate fast problem resolution, and help eliminate recurring issues.How You Will Make An ImpactService DeliveryProvide first-level technical support for Netrix customers by responding to incoming calls, emails, and system-generated alerts. Accurately document incidents and service requests in the ITSM tool, including troubleshooting steps performed and their outcomes. Monitor critical infrastructure alerts through remote monitoring systems and escalate issues appropriately when higher-level support is needed. Maintain accurate documentation within the ITSM system and leverage the Knowledge Base for incident resolution. Deliver exceptional customer service by keeping customers informed of incident progress, planned changes, or outages. Ensure tickets are routed to the right resource and resolved quickly and efficiently, meeting SLA requirements. Follow customer-specific processes and Standard Operating Procedures (SOPs). Complete end-of-shift checklists and turnover reports. Process ImprovementParticipate in continuous improvement initiatives for the Service Desk and contribute to Knowledge Base documentation. Acquire and maintain knowledge of ITIL best practices for incident management. Contribute to team projects that improve efficiency and quality of support delivery. Accept and apply feedback from management and quality assurance programs. CommunicationKeep customers and internal teams informed about issue trends, critical incidents, and escalations. Collaborate closely with Netrix engineers and other technical teams to resolve complex issues. Build effective relationships with customers, educating them on system operations and applications as needed. Contribute positively to team culture by maintaining an open mindset, positive attitude, and team camaraderie. MiscellaneousWork alternate schedules, including holidays, weekends, and off-shift hours, as required. Be available for overtime when needed to cover open shifts, absences, or time off. Use personal mobile devices for multi-factor authentication (MFA) when accessing Netrix systems. What You Will Bring To The TableRequired:Minimum 2 years of experience working with ticketing systems (e.g., ServiceNow, Jira, Cherwell, Footprints). Experience with remote monitoring and network monitoring tools (e.g., LogicMonitor, ConnectWise Command, N-Able). Strong customer service attitude and interpersonal skills. Excellent written and verbal communication skills in English. Proven ability to manage multiple tasks effectively and efficiently. Strong teamwork skills with demonstrated ability to collaborate in fast-paced environments. Flexible, self-motivated, and highly organized. Preferred:Basic knowledge of network protocols and configurations. Advanced understanding of operating systems, business applications, printing, and networking. Strong troubleshooting and problem-diagnosis skills. Ability to quickly adapt to changing environments. Location: Philippines, RemoteSchedule/Shift: Sunday through Thursday 5 am - 2 pm Philippines timeAbout UsAt Netrix Global, our values are the philosophies and principles that guide us. They support our vision, help us achieve our goals, and keep us committed to a common purpose.We own the outcomes, win together, make an impact, enjoy the journey, and respect everyone.Netrix Global’s mission is clear: to provide the people, processes, and technology needed to run and scale modern, data-driven, always-on, and secure businesses. Our broad capabilities allow us to deliver comprehensive solutions that address even today’s most complex business challenges, offering an integrated, optimized, and forward-looking approach.We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal sectors. Netrix is consistently ranked on the CRN VAR500 list of top system integrators in the country.At Netrix, we are dedicated to solving business problems with innovative technology solutions. We focus on the end-user experience and remain committed to customer satisfaction.What You Can Expect From UsWe offer a competitive compensation package, comprehensive group benefits for you and your family, flexibility and time off when you need it, and a casual work environment.All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other protected characteristic. Our hiring, promotion, and compensation processes are based on merit, skills, and qualifications to ensure fairness and equity. As part of this commitment, we provide reasonable accommodations for individuals with disabilities. If you need an accommodation, please contact us at NetrixHR@Netrixglobal.For more information about Netrix Global, visit www.netrixglobal.com.

CEO of longstanding, respected and growing hospitality company seeks a highly proactive, tech-savvy Executive Assistant to organize his full days and stewardship of his business. This is a hands-on, collaborative role supporting a kinetic executive who ensures his clients get high-touch service from him directly, including daily field visits. He needs an assistant who will continually anticipate needs, balancecompeting priorities, and ensure nothing falls through the cracks.This candidate must be exceptionally organized, responsive, and resourceful. You should know what is coming next, remind the CEO of his commitments each morning and as the day unfolds, and keep projects moving forward without oversight. Also: strong communication skills, diplomacy, excellent follow-through, and the desire to build a long-term partnership.Requirements•4+ years of experience supporting a founder, CEO, or senior executive in a fast-moving environment• Exceptional organizational and project management skills• Advanced proficiency with Microsoft Outlook, calendars, email management, and productivity tools• Strong technology skills with the ability to quickly learn new platforms and systems• Excellent written and verbal communication skills• Highly responsive during working hours and facility operating in a real-time environments• Proven ability to manage multiple priorities simultaneously without missing details• Strong follow-up skills and commitment to closing loops on outstanding items• Professional, confident, and comfortable working with a direct communication style• Demonstrated longevity and stability in previous positionsResponsibilities• Own and manage the CEO’s calendar, including client visits, internal meetings, travel, and establishing priorities• Prepare the CEO’s daily and longer-term agendas, reminders, meeting materials, and key priorities• Manage follow-ups from client visits and ensure commitments are communicated, assigned, and completed• Track sample requests from initiation through delivery with associated status updates• Maintain visibility on all active projects, deadlines, and commitments• Surface issues, delays, or potential conflicts before they become probl• Act as a communication hub between the CEO and internal teams• Prioritize incoming requests and help ensure the CEO remains focused on the highest-value activities• Manage travel arrangements and logistics as needed• Draft correspondence, coordinate meetings, and support day-to-day executive operations• Build systems and processes that improve efficiency, communication, and accountability across the organization• Maintain strong client-facing professionalism and support key relationship management effortsM-F 8am-5pm $90K-$120K/year (based on experience) + health benefits and 401(k)Palm Beach Gardens, FL - Remote (but must be in area)

INNERGY is transforming the woodworking industry with purpose built, cloud based ERP software designed exclusively for custom manufacturers. Our platform helps businesses operate smarter, faster, and more efficiently while seamlessly connecting design, production, and delivery for teams creating architectural millwork, cabinetry, and casework.What truly sets INNERGY apart is our people. Founded in 2016, we are a globally distributed team of 200 plus professionals united by deep software expertise and a shared passion for solving meaningful, real world problems. We value collaboration, creativity, and ownership, and we are intentional about building not only powerful products, but also a culture where people feel supported, heard, and inspired to do their best work.With strong momentum and the recent acquisition of Microvellum, a trusted leader in design to manufacturing solutions for the woodworking industry, INNERGY is entering an exciting new phase of growth. This combination expands our capabilities, deepens our industry impact, and accelerates our vision of delivering a truly connected, end to end platform for custom manufacturers.As we scale thoughtfully and bring together top talent and new perspectives, this is a unique opportunity to join a company where your work will have visible impact, your ideas will help shape decisions, and your contributions will play a meaningful role in defining the future of a fast evolving product, team, and industry.Job DescriptionAs Education Specialist, your primary responsibility is to build and lead education initiatives that acquire customers, enhance user adoption, engagement, and proficiency with INNERGY’s solutions. This role blends strategy, program design and delivery excellence. You’ll design scalable training programs, coordinate events, and serve as a public ambassador for INNERGY, leading speaking engagements that elevate our brand and customer community.At INNERGY, we operate in a dynamic, entrepreneurial environment where adaptability is key. We wear many hats and support multiple initiatives as we continue to evolve. Success in this role requires strong organizational skills, a customer-focused mindset, and the ability to manage both strategic and tactical elements of our education programs.Duties & Responsibilities include: Education Development & ExecutionDevelop and deliver educational content, including webinars, workshops, video tutorials, documentation, and interactive training materials to improve customer onboarding and retention. Facilitate live and virtual training sessions tailored to different user roles and experience levels. Partner with Customer Success, Sales, and Product teams to identify customer pain points and create targeted education initiatives. Perform simple video editing to support training materials and education initiatives. Strategic Leadership & RepresentationServe as a public facing representative for INNERGY’s education programs, delivering presentations and workshops regionally. Partner with Product Marketing on product launches and go to market priorities. Event Planning & LogisticsPlan and execute customer education events, including user conferences, training workshops, and webinars. Manage event logistics such as hotel contracts, scheduling, speaker coordination, obtaining and organizing presentation assets, technology setup, registration, rehearsals, scripting, slide decks, and post-event wrap-up. Assist in executing online events, including video organization, registration creation, Zoom meeting and CVENT webinar setup, and full virtual event execution. Collaborate with marketing to create campaigns that drive attendance and engagement in education events. Customer Engagement & SuccessAct as a trusted advisor and thought leader by proactively identifying customer education needs and providing relevant learning solutions. Work closely with Customer Success Managers to track the impact of education programs on customer satisfaction and retention. Implement strategies to increase product adoption through self-service learning resources and guided training. Analyze usage data and customer feedback to continuously refine and optimize education offerings. Execute post-event surveys via SurveyMonkey and analyze feedback to improve future education programs. QualificationsExperience delivering technical or software training, ideally within manufacturing, design, CAD/CAM, or SaaS industries. Strong presentation and communication skills - comfortable speaking to both small and large groups in person or virtually. Understanding of woodworking, cabinetry, or millwork manufacturing processes is highly valued. Proficiency with BricsCAD, Microvellum Toolbox, or related design/manufacturing software preferred. Excellent interpersonal skills with the ability to build relationships and engage customers at all levels. Organized and adaptable, able to manage multiple customer engagements and travel schedules. Experience with virtual delivery platforms (Teams, Zoom, or equivalent). Willingness to travel frequently across Australia and occasionally internationally for customer visits and company events. Self-starter with a growth mindset and a passion for continuous learning and innovation. Additional InformationAll your information will be kept confidential according to EEO guidelines.Accessibility & Work EnvironmentINNERGY is committed to fostering an inclusive and accessible workplace. We support reasonable adjustments for individuals with disabilities in accordance with applicable laws. If you require any accommodations during the recruitment process or in your role, please let us know.This role is primarily computer-based and may involve extended periods of screen time and frequent communication through digital tools. Work may be performed remotely or in an office setting, depending on the role and location. We prioritize employee wellbeing, flexibility, and a safe, supportive work environment across all regions.Equal Opportunity EmployerINNERGY is an Equal Opportunity Employer that values diversity at every level of the organization. We are committed to creating a workplace free from discrimination and harassment. All qualified applicants will be considered without regard to race, color, religion, sex, age, sexual orientation, pregnancy, gender identity or expression, national origin, disability, veteran status, or any other protected characteristic under applicable law.Location Eligibility NoticeThis is a U.S.-based remote role. Due to current regulatory requirements, we are only able to consider candidates residing in certain U.S. states.Eligible states include, but are not limited to: Texas, Florida, Missouri, Arizona, Indiana, North Carolina, and Wisconsin.At this time, candidates located in California, Colorado, New York, Illinois, Washington, or other states with active pay transparency requirements are not eligible for consideration.

Full TimePermanentDiscounted staff accommodation availableGood overall package including Holiday, Pension and a great work/life balance.28 days holiday incl. Bank Holidays pro rataView Role ProfileTo apply, please email a CV and a covering letter to Luke Woods at luke@muncaster.co.uk

Job Overview:The VP of Field Operations for the Northeast United States plays a critical role in leading and optimizing practice operations, ensuring sustainable growth, and driving operational excellence across all regions. This position focuses on strategic relationship-building, team leadership, and implementing best practices. By setting a high standard in operations and growth management, the VP of Field Operations will ensure that Specialty1 Partners' practices meet business objectives, enhance productivity, and foster a culture of continuous improvement.  About Us:Specialty1 Partners is a practice services organization committed to providing non-clinical, business support services to the nation's leading specialty dental practices. The company was founded in 2019 by four endodontists who wanted to provide unique and differentiated support to specialty dental practices. Originally focusing on support for endodontics practices (under the Endo1 brand), Specialty1 Partners quickly expanded its support to periodontics and oral surgery practices.Since its founding, Specialty1 Partners has grown rapidly to become one of the largest private owners of specialty dental practices in the U.S. Headquartered in Houston, TX, Specialty1 Partners is led by its founders and a management team focused on ongoing growth and delivering best-in-class services across its network of practices. Specialty1 Partners currently has over 225 locations across 28 states Primary Responsibilities: Develop and execute a quarterly practice visit plan, attend bi-weekly site visits to engage with practices, and lead direct reports by example to maximize the growth and practices financial performance. Build strong and trusting relationships with partner and associate doctors, sharing Specialty1 Partners' vision and strategic goals, and addressing escalated doctor issues in partnership with the SVP of Operations. Oversee onboarding and off-boarding processes for associates, including growth planning, associate-to-partner model design, and ensuring practice support during transitions that foster a rapid ramp in production Coordinate and resolve payroll issues with SVP, HR, and Payroll teams. Mentor and develop Regional Directors of Operations (RDOs) through regular 1:1s, with individual development plans (IDPs) for growth. Realign and expand the RDO team as needed to drive organic and M&A growth and manage regional budgets effectively. Conduct monthly operational reviews (MORs) with RDOs to create and monitor SMART action plans that support EBITDA optimization. Prepare quarterly business reviews (QBRs) for SVP, COO, and Finance, covering achievements, challenges, and growth strategies. Identify and resolve operational inefficiencies in practices, improving production and margins.  This includes ensuring doctors are working their contracted hours and optimizing scheduling templates to meet capacity utilization requirements and provide immediate access for patients. Collaborate with corporate support department heads on strategic initiatives like doctor recruiting, marketing, practice transitions, procurement, technology, compliance, and FP&A. Ensure compliance with policies and SOPs in partnership with the regional compliance team. Focus on associate doctor retention by fostering engagement and supporting onboarding of the CLT associate mentorship program. Lead and measure the outcomes of strategic initiatives, refining processes for impact.   Implement best practices across the various PMS systems for Scheduling, Insurance verification, payment collections and end-of-day reconciliations in support of revenue cycle standard operating procedure. Develop and present business cases for regional growth opportunities, securing approvals through the SVP of Operations. Knowledge of call center and telephone configurations to ensure patients are being seen in the most immediate manner. Communicate KPI practice performance so that everyone is aligned with the budget expectations and performance.  Knowledge of Excel and pivot tables is an important skill set to aid in this effort. Cascade change management and communications to RDO and practice administrators with focus on best practice operations and standardization. Drive new practice openings, relocations, lease renewals, and major equipment acquisitions, maintaining alignment with the SVP.  Requirements: Bachelor's degree in business administration, Healthcare Management, or a related field. Minimum of 7 years of experience in operations management within a healthcare or dental support environment. Proven track record of leadership in multi-location management. Strong leadership abilities, with experience in developing teams, mentoring, and setting clear objectives. Expertise in operational planning, process optimization, and change management. Excellent communication and relationship-building skills, with the ability to influence and engage partners and staff. Data-driven mindset with strong analytical skills for KPI monitoring and reporting.   Using excel and advanced features like pivot tables and power point to present information. Familiarity with HRIS systems (e.g., UKG), Smartsheet, and other workflow tools. Familiarity with call center and telephone routing and configurations to ensure immediate access to scheduling an appointment with doctor is not delayed awaiting returns of voice mail (ie., Ring Central) Why Join Us?This is a unique opportunity to lead and shape the operational success of practices within a growing company dedicated to excellence in patient care and practice management. Specialty1 Partners offers a dynamic environment with the chance to make a meaningful impact and contribute to our long-term success. Benefits:Strong Annual Performance-Based Bonus PlanBCBS High Deductible & PPO Medical Insurance Options VSP Vision Coverage   Principal PPO Dental Insurance   Complimentary Life Insurance Policy   Short-term & Long-Term Disability   Pet Insurance Coverage  401(k) plan HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off   Diverse and Inclusive Work Environment We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range: $150,000 USD - $200,000 USD Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/ Specialty1 Partners and all its affiliates participate in the federal government’s E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire’s completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.e-verify.gov and click on the Employees Link to learn more.Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.  

Headquarters: Remote URL: http://onthegosystems.com WPML is the world's most popular multilingual plugin for WordPress. We power hundreds of thousands of paying customers. Our customers are agencies, store owners, publishers, and governments. We have been profitable for over a decade. We ship real software that real customers depend on. We are not a startup looking for product-market fit. We are a mature company that needs someone to own one of our most important numbers. The Job You own retention. Not coordinate it. Own it. That means: Churn rate, renewal rate, and net revenue retention are yours. You set the targets. You build the plan. You ship the work. You report the results. Our NPS program and our public-rating surfaces (Trustpilot, Capterra, G2) are metrics you move. They are not projects you status-report on. You lead the existing Retention team and shape its evolution. You coach the team. You get more from the people on it than they are getting from themselves today. The team's shape will evolve as your AI-amplified work scales. You work with Support, Engineering, and Product as your three core counterparts. Support is where today's churn signal lives. You constantly mine what is trending and what customers are struggling with right now. You will not request reports from Support. You will use our internal intelligence tools and look yourself. Engineering and Product are where you ship retention-critical fixes. You arrive with business cases that make prioritization obvious. You report to the CEO directly. No layers. No fancy slides. Only results. Who You Are You want to be doing the work, not just managing it. Your best weeks are the ones where you wrote the strategy, ran the analysis, drafted the comms, and shipped the experiment yourself. AI tools are part of your daily working stack. You use them to do more, not to escape doing. If you have been promoted away from doing the work and you miss it, this is the job. You have measurably moved a retention metric at a previous company. You can describe exactly how. Specific numbers. Specific actions. Specific results. You come from a self-serve B2B SaaS. SMB, prosumer, or developer tools. You know the difference between running a self-serve renewal motion and running an enterprise CSM team. You have done the former. You are data-fluent. You read funnels for fun. You can write SQL or instruct an analyst precisely. You decide. When you have 70% of the information, you commit and adjust. You do not escalate decisions back to your CEO that you were hired to make. You treat coordination as the cost of the work, not the substance of it. If your most recent experience is enterprise CSM with a dedicated book of accounts, this is not the role. What We Offer A real metric to move. The authority to move it. Direct, regular access to the CEO. No politics. No committees. An AI-amplified working culture. The CEO uses AI tools daily for analysis, drafting, and strategic work. You are expected to do the same. We invest in the tooling and the team norms that let a small operation punch above its weight. Competitive senior-leadership compensation. Specifics with HR. 100% remote since 2008. Strong async culture. Modest meeting load. Real flexibility on hours. Competent counterparts. Our engineering team ships. Our product team ships. Our support team is in daily contact with customers and produces real intelligence about what is breaking. You will not be the only person trying to make things happen. Direct access to customer intelligence. We have internal tools that let you probe support trends, ticket patterns, account behavior, and churn signals on demand. No reports to request. No meetings to schedule. The data is in front of you whenever you want to look. Generous time off. Education and conference budget. Hardware. A 17-year-old profitable company. Stability without bureaucracy. We’re excited to hear from people who enjoy building, improving, and making a real impact, and we look forward to learning more about you! To apply: https://weworkremotely.com/remote-jobs/onthegosystems-head-of-customer-success

About the CompanyWholeHeart Campaigns is a mission-driven organization that supports impactful campaigns and community-focused initiatives. The company values accuracy, professionalism, and collaboration while providing flexible remote opportunities for individuals seeking meaningful work-from-home positions.About the RoleWholeHeart Campaigns is seeking a detail-oriented Remote Data Entry Clerk to support data management and administrative operations. This role is ideal for individuals who enjoy organized, independent work and are comfortable working with digital records and spreadsheets.The position offers flexible scheduling and the opportunity to work remotely while contributing to the accuracy and efficiency of business operations.Key ResponsibilitiesData Entry & Record ManagementEnter and update information accurately within company systems and spreadsheets.Review data for completeness and accuracy.Identify and correct data entry errors when necessary.Maintain organized digital records and documentation.Data Quality & AccuracyVerify information before submission.Ensure consistency and accuracy across records and databases.Follow established procedures for data management.Maintain confidentiality when handling sensitive information.Administrative SupportOrganize electronic files and documentation.Complete assigned tasks within established timelines.Support general administrative and recordkeeping activities.Assist with data-related projects as needed.Required QualificationsCurrent authorization to work in the United States.Strong attention to detail and accuracy.Basic computer and internet navigation skills.Ability to work independently and manage time effectively.Strong organizational skills.Reliable and professional work ethic.Ability to maintain confidentiality of information.Preferred QualificationsExperience with data entry or administrative support.Familiarity with Microsoft Excel or similar spreadsheet software.Good typing and keyboard skills.Experience working in a remote environment.Competitive Hourly PayCompensation is based on experience, qualifications, and applicable company guidelines.Work Arrangement100% RemoteFlexible SchedulePart-Time OpportunityFreelance OpportunityWork From HomeBenefits of This OpportunityFlexible Working HoursRemote Work EnvironmentStructured and Organized WorkflowsIndependent Work SettingProfessional Growth OpportunitiesConsistent Project-Based AssignmentsEqual Opportunity Employment decisions are based on qualifications, merit, and business needs. We are committed to maintaining fair and consistent hiring practices.If you are organized, detail-oriented, and looking for a flexible remote opportunity, we encourage you to apply.