The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Position Overview

The Senior Writer & Content Manager leads CHAI's content strategy and execution, serving as a key bridge between technical program teams and external audiences. This senior management position is responsible for developing compelling narratives that effectively communicate CHAI's impact, innovations, and thought leadership in the global health landscape. The role requires strategic vision, exceptional writing skills, and the ability to translate complex health concepts into powerful stories that advance organizational goals.

About the Content Team: We are building a small team within the larger Communications department that aims to communicate big ideas and strong points of view to move the needle on select transformational goals. The team identifies broad themes that align with CHAI and CEO priority platforms and collaborates with country and program teams to translate technical insights into compelling narratives across multiple content formats.

Location: This position is flexible to being based in one of CHAI's program countries subject to country leadership approval and/or the ability to obtain work authorisation. Prior experience working in one or more low or middle-income country settings, with a deep understanding of the global health landscape and development sector is required. See where we work here.

Strategic Leadership & Content Direction

• Develop and execute CHAI's overall content strategy in coordination with the Communications Director, ensuring alignment with CHAI's strategic priorities and thought leadership goals
• Cultivate a high-level view of the organization to identify strategic content opportunities that showcase CHAI's impact and expertise
• Lead the planning and creation of major content initiatives, including flagship reports, thought leadership pieces, and high-visibility communications
• Manage the editorial/content calendar and workflow, ensuring timely execution of all content priorities
• Measure content performance and adjust strategy based on analytics and stakeholder feedback

Content Development & Quality Assurance

• Write and edit thought leadership pieces for CHAI leaders and key reports/white papers that position the organization as an authoritative voice in global health
• Edit content for strategic messaging and organizational voice, maintaining consistency and quality across all materials (internal & external)
• Develop compelling narratives that translate technical achievements into accessible stories for donors, partners, internal staff, and the public
• Lead content approval processes with internal and external stakeholders, ensuring content accuracy and alignment with strategic priorities
• Develop a suite of templates for low- and medium-priority content
• Lead Annual Report development and production, including managing overall project timeline, coordination, and budget planning as well as overseeing content collection and review

Team & Cross-Organizational Collaboration

• Supervise and mentor content team member [Technical Writer & Content Producer]
• Coordinate with technical program and country teams to identify content opportunities and develop narratives that showcase their work
• Collaborate with the policy, advocacy, and communications group to amplify CHAI's thought leadership across relevant networks
• Build strong relationships with organizational leaders to understand technical work and communicate it effectively to internal and external audiences
• Provide training to program and country teams to engage with Content team
• Partner with the analytics manager to track content performance and optimize strategy

Administrative duties

• Manage contracts with freelance writers and other vendors as needed
• Develop and maintain content governance frameworks and approval workflows
• Maintain quality assurance processes and content review protocols
• Manage content team schedules, workload distribution, and capacity planning

Required experience & skills

• Degree in journalism, communications, public health, or related field
• 7-10 years of progressive experience in strategic communications, content development, or related field
• Exceptional writing and editing skills with demonstrated ability to create compelling narratives
• Previous journalism, editorial, or equivalent experience producing high-quality written content
• Prior experience working in one or more low or middle-income country settings, with a deep understanding of the global health landscape and development sector
• Proven ability to translate technical concepts for broader audiences
• Strong project management experience with demonstrated success managing complex, multi-stakeholder initiatives
• Experience supervising staff and developing team capabilities

Leadership & strategic skills

• Strategic thinking ability with capacity to align content development with organizational goals
• Excellent interpersonal and relationship-building skills, particularly with senior leaders and technical experts
• Sound editorial judgment and attention to detail
• Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment
• Demonstrated track record of innovation in communications and content strategy

Technical knowledge

• Understanding of digital content best practices and content distribution channels
• Familiarity with content performance metrics and analytics
• Knowledge of global health issues, international development, and/or public health

Personal qualities

• Collaborative leadership style that builds trust across the organization
• Excellent judgment and discretion when handling sensitive information
• Adaptability and willingness to pivot strategies based on organizational needs
• Comfort working in a fast-paced, global organization with multiple priorities
• Fluency in additional languages such as Swahili, Portuguese, French, Spanish or other languages native in our countries of operation is highly desirable
• Willingness to travel internationally as needed

#jobreference3 #region1 #region2 #region3 #region4

About Calo

Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.

Role Overview

We're seeking an experienced and passionate Staff Software Engineer to design, develop, and maintain reliable, secure, and well-tested backend systems. As a Staff Software Engineer, you will write clean, production-ready code, help shape the architecture, and lead by example in code reviews and best practices. You will work closely with the Product team and fellow engineers as part of the platform team to release new features, enhance performance, maintain the codebase, and ensure its security. A significant advantage if you enjoy mentoring and tackling challenging edge cases.

Main Responsibilities

• Write clean, testable, and production-ready code that handles edge cases, performance, and security.
• Propose and execute architectural decisions.
• Own feature development end-to-end — from idea to production
• Write unit and higher-level tests, follow the testing pyramid, and use quality metrics to spot gaps
• Create well-scoped PRs with clear descriptions, review others’ code for quality, coverage, and acceptance criteria
• Mentor engineers and lead code reviews, sharing best practices and fostering growth
• Proactively identify opportunities to simplify code and improve technical design and workflows
• Monitor system health, own incidents, and ensure CI/CD and deployment readiness
• Communicate clearly with technical and non-technical teams, keeping Jira and project tracking up to date
• Propose tools and processes that boost team productivity and participate in retrospectives to drive improvement
• Encourage experimentation, cross-functional collaboration, and open discussion in team meetings
• Support hiring efforts by interviewing candidates and providing thoughtful, fair assessments

Ideal Candidate

• Must have 5+ years of backend experience, including 4+ years working with Node.js and TypeScript in production environments
   
• Must have strong experience building serverless systems, microservices, and event-driven architectures at scale
   
• Must have deep knowledge of AWS services such as Lambda, Cognito, S3, DynamoDB, SQS, SNS, and CloudFormation
   
• Must have a solid understanding of NoSQL (especially DynamoDB) and working experience with SQL databases
   
• Must be well-versed in TDD, clean architecture, CI/CD pipelines, and modern testing practices
   
• Must be familiar with REST and GraphQL APIs, performance monitoring, and secure coding standards
   
• Must be able to make architectural decisions, mentor engineers, and lead by example through code reviews and knowledge-sharing
   
• Must be proactive, collaborative, and able to navigate ambiguity in cross-functional, distributed teams
   
• Startup or fast-paced team experience is a plus
   
• Strong communication skills, with the ability to work across disciplines and contribute to a healthy, high-performing team culture

Data Theorem is an exciting company focused on creating a more secure world for data. Rooted in a strong Engineer first culture, every employee has an impact on product and direction. We are searching for exceptional talent pursuing an opportunity to grow and take ownership of the projects that resonate most with them.

As a Senior Python Backend Engineer, you will be responsible for implementing web services, libraries and tools in Python, in order to automate the security analysis of mobile, cloud and web applications, at scale. We help thousands of Developers and Security Engineers discover, understand, and fix security and privacy issues affecting their applications.

You will:

• Implement web services using Python, and deploy them to Google Cloud using modern technologies such as Cloud Functions and Cloud Run.

• Collaborate with the Design team and the Front-end team to build new customer-facing UIs and flows for security analysis and automation.

• Be an active member of the Data Theorem's Engineering team, which is spread across the United States, England, France, and Canada.

• Contribute to our scanning platform, which is able to scan millions of mobile, web, and cloud assets every day to validate their security.

We’re looking for someone who has:

• 4+ years of Software Engineering experience.

• Significant experience implementing web services and APIs in Python.

• Familiarity with modern practices and tools for developing in Python (testing frameworks, type annotations, etc.).

• Bonus points: experience with Google Cloud, Cloud Run, PostgreSQL, or Firestore.

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries. 

With Cloud at its core, the Engineering (Tech) Team is responsible for all Feedzai product development. Together with Product Management and Data Science, we build the next generation of tools to catch fraud in real-time with a machine learning first approach. Formed by engineers and managed by engineers, at Feedzai, you will find one of the most talented teams out there, from junior to senior engineers.

We are fast-paced and provide a safe, open, and collaborative environment that encourages us to lean in, try new things and discover our potential with continuous learning for everyone.  

While building the best value for our customers, you will work with a wide range of technical challenges. Such as building distributed systems that need to operate 24/7 and ultra-low latencies, solving UI/UX problems to help fraud analysts to fight fraud more efficiently. In addition, designing extensive databases from relational, NoSQL and graphs, validate and develop new data science techniques and algorithms. 

You:

Feedzai Platform Engineering Compute team is responsible for the overall cloud platform architecture that supports the cloud services provided to our customers and internal developers. As part of this team you'll work with other platform engineers with a deep understanding of Feedzai cloud products and environments in developing the automation, tooling and platforms that support Feedzai top notch cloud service, and by doing so, contributing to a faster and more nimble product delivery.

Your Day to Day:

• Build and maintain Kubernetes Operators, including deployment, monitoring and operations by the team.
• Engage in development tasks using Go, or similar languages.
• Automate all aspects of the cloud infrastructure and incident response;
• Contribute to the self-healing capabilities of applications in our enterprise environments.
• Develop playbooks associated with actionable alerts to streamline response procedures.
• Container orchestration with Kubernetes;
• Maintain and improve the product deployment pipeline;
• Participate in incident response, root cause investigation and resolution;
• Maintain and enhance our Infrastructure as Code (IaC) to efficiently manage end-to-end lifecycle operations (monitoring, alerting, security, cost optimization, configuration, backup, etc.) in production environments.
• Utilize your experience and problem solving skills to help prevent and investigate production issues.
• Experience working with Generative AI (GenAI) tools is a plus.

You Have & You Know-How:

• A bachelor's degree in Computer Science, Information Systems, or the equivalent combination of education, experience, and training.
• Programming skills in languages such as Go, Python, or similar.
• 4+ years of professional experience
• Hands-on experience with Container Technologies and Orchestration (e.g., Docker, Kubernetes).
• Familiarity with CI/CD pipelines with Jenkins, Gitlab, or similar and GitOps tools such as FluxCD or Argo CD.
• Knowledge or experience working with Cloud Providers, with a preference for AWS or GCP Cloud.
• Knowledge or experience in utilizing monitoring and observability stacks like Grafana and Prometheus.
• Knowledge or experience in Infrastructure-as-Code (IaC) practices and knowledge or experience in tools like Terraform and Crossplane.
• Self-driven, motivated, with a strong work ethic, and a passion for creative problem-solving.

Preferred/Valued Qualifications and Skills: 

• Excellent communication skills both written and verbal;
• Kubernetes, Cloud and programming certifications or equivalent are valued;
  
  

The Product Team builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategising, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today. Join Us!

 #LI-Remote #LI-MG3

Your First 30-Days at Feedzai:

You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!

Life at Feedzai Instagram

Feedzai Culture

Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Feedzai does not accept unsolicited resumes from recruiters or employment agencies. 

Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.

Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit and business management tools to help them succeed. Moniepoint processed $182 billion in 2023, and currently processes the majority of the POS transactions in Nigeria.

About the role

Engineering at Moniepoint is an inspired, customer-focused community, dedicated to crafting solutions that redefine our industry. Our infrastructure runs on some of the cool tools that excite infrastructure engineers - kubernetes, docker etc. 

We also make business decisions based on the large stream of data we receive daily, so we work daily with big data, perform data analytics and build models to make sense of the noise and give our customers the best experience. 

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

What You'll Be Doing

• Collaborate with cross-functional teams (product, design, QA) to define, design, and ship high-impact features.
• Design scalable architecture and implement performant backend services using Java and Spring Boot.
• Write clean, maintainable, and well-documented code with a strong focus on reliability and testability.
• Integrate third-party services and APIs while ensuring robust error handling and graceful degradation.
• Continuously improve system performance and developer experience through automation and refactoring.
• Debug complex issues across the stack and proactively identify opportunities for technical improvement.
• Participate in code reviews, architecture discussions, and share best practices with the team.
• Document technical decisions, systems, and processes for future team reference and transparency.

What We're Looking For

• BS/MS in Computer Science, Engineering, or a related technical field.
• At least 5+ years of professional experience in software engineering, with a strong focus on backend systems.
• Expertise in Java and Spring Boot; solid understanding of modern backend architecture and best practices.
• Experience building and scaling web services, APIs, and distributed systems.
• Familiarity with Agile development methodologies and CI/CD pipelines.
• Proficient with relational databases and ORM frameworks (e.g., Hibernate).
• Exposure to frontend frameworks like AngularJS or React is a plus.
• Strong debugging skills and a methodical approach to problem-solving.
• Excellent communication skills and a team-first attitude.

Our Tech Stack

As part of our engineering team, you’ll work with modern technologies and tools that enable us to build scalable, reliable, and high-performing systems. Some of the technologies you’ll be hands-on with include

• Java (latest versions): Powering our core backend systems with a focus on performance and maintainability.
• Spring & Spring Boot: Building modular, production-grade microservices with robust dependency management.
• Docker & Kubernetes: Containerized deployments and orchestration for consistent, scalable environments across dev, staging, and production.
• PostgreSQL & DynamoDB: A combination of relational and NoSQL databases to handle structured data and dynamic scaling needs.
• Elasticsearch: For fast, flexible full-text search and analytics across large datasets.
• AWS Cloud Infrastructure: Deploying and managing microservices using a cloud-native architecture that supports global scalability.

What we can offer you

• Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, paid leave plus other benefits.

What to expect in the hiring process

Our interview process is designed to be thoughtful, transparent, and candidate-friendly, allowing you to showcase your strengths while getting to know us better:

• Initial Conversation: A brief introductory call with our recruiter to learn more about your background, career goals, and to share insights about the role and our team.
• Technical Assessment: A practical, take-home coding exercise that reflects real-world challenges. You'll have ample time to complete this in your own environment
• Deep Dive Technical Interview: A focused session with our Engineering Team, where we'll explore system design, architecture, and problem-solving approaches.
• Final Interview: A combined technical and behavioural conversation with a member of our Executive Team, aimed at understanding your alignment with our values, vision, and culture

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Location: LATAM (Remote supporting US-based teams)
Job Type: Contractor (Full-Time, Remote)
Project: Data Platform Modernization Healthcare Sector
Time Zone: Aligned with GMT-3 (Argentina)
English Level: B2/C1

At Darwoft, we build software that drives real change. But were more than just tech were people first. With a remote-first culture and a highly collaborative team spread across LATAM, we partner with global companies to co-create reliable, scalable, and impactful digital products.

Were currently working with a leading US-based healthtech platform, in a major transformation of their data pipeline ecosystem migrating legacy SQL logic into modern, scalable cloud-based infrastructure using DBT, Spark, Argo, and AWS.

In this role, you will be at the core of a strategic data transformation initiative: converting monolithic SQL Server logic into a modular, testable DBT architecture, while integrating Spark for performance and Argo for orchestration. You will work with cutting-edge lakehouse formats like Apache Hudi, Parquet, and Iceberg, and enable real-time analytics through ElasticSearch integration.

If you're passionate about modern data engineering and want to work in a data-driven, cloud-native, healthcare-focused environment, this is the role for you.

• Translate legacy T-SQL logic into modular, scalable DBT models powered by Spark SQL
• Build reusable and performant data transformation pipelines
• Develop testing frameworks to ensure data accuracy and integrity in DBT workflows
• Design and orchestrate workflows using Argo Workflows and CI/CD pipelines with Argo CD
• Manage mock data and reference datasets (e.g., ICD-10, CPT), ensuring version control and governance
• Implement efficient storage/query strategies using Apache Hudi, Parquet, and Iceberg
• Integrate ElasticSearch for analytics by building APIs and pipelines to support indexing and querying
• Collaborate with DevOps teams to optimize S3 usage, enforce data security, and ensure compliance
• Work in Agile squads and participate in planning, estimation, and sprint reviews

• Strong experience with DBT for data modeling, testing, and deployment
• Hands-on proficiency in Spark SQL, including performance tuning
• Solid programming skills in Python for automation and data manipulation
• Familiarity with Jinja templating for building reusable DBT components
• Practical experience with data lake formats: Apache Hudi, Parquet, Iceberg
• Expertise in Argo Workflows and CI/CD integration with Argo CD
• Deep understanding of AWS S3 data storage, performance tuning, and cost optimization
• Strong command of ElasticSearch for indexing structured/unstructured data
• Knowledge of ICD-10, CPT, and other healthcare data standards
• Ability to work cross-functionally in Agile environments

• Experience with Docker, Kubernetes, and container orchestration
• Familiarity with cloud-native data tools: AWS Glue, Databricks, EMR, or GCP equivalents
• Prior work on CI/CD automation for data engineering workflows
• Knowledge of data compliance standards: HIPAA, SOC2, etc.
• Contributions to open-source projects in DBT, Spark, or data engineering frameworks

• Contractor agreement with payment in USD
• 100% remote work
• Argentinas public holidays
• English classes
• Referral program
• Access to learning platforms

Explore this and other opportunities at:
www.darwoft.com/careers

Company overview:

Blue Orange Digital is a boutique data & AI consultancy that delivers enterprise-grade results. We design and build modern data platforms, analytics, and ML/AI Agent solutions for mid‑market and enterprise clients across Private Equity, Financial Services, Healthcare, and Retail.

Our teams work with technologies like Databricks, Snowflake, dbt, and the broader Microsoft ecosystem to turn messy, real-world data into trustworthy, actionable insight.

We’re a builder‑led, client‑first culture that prizes ownership, clear communication, and shipping high‑impact work.

Position overview:

Blue Orange is seeking to expand our Team of expert consultants with an experienced Machine Learning Engineer to address a set of expanding opportunities in the next several months. The ideal candidate will possess a deep passion for machine learning, AI tech and innovative data solutions with proficiency in advanced machine learning techniques, strong skills in programming languages such as Python, expertise around data analytics and feature engineering, experience working with some of the main ML and D frameworks, a proven track record of working with cloud-native solutions in at least 1 of the main clouds (AWS, GCP, Azure, or Snowflake, etc.), MLOps and LLMs, and strong proficiency in the end-to-end ML/AI cycle, from ideation to production. The candidate will play a crucial role in driving our machine-learning initiatives forward. The candidate will have excellent communication skills to collaborate with technical and non-technical stakeholders effectively.

At Blue Orange, you'll have the opportunity to work on cutting-edge projects, leveraging modern machine-learning and AI techniques to deliver tangible business outcomes and drive innovation in our data-driven solutions.

Note: Please submit your resume in English, as all application materials must be in English for review and consideration.

Responsibilities:

• Collaborate with cross-functional teams to understand business requirements and design to productionize Gen AI solutions into practical product driven applications.
• Design and implement application integrations to leverage newly build GenAI Products.
• Build solutions that improve delivery speed and scalability of product pipelines.
• Leverage managed and serverless cloud offerings to create performant and scalable cloud native application solutions and data pipelines.
• Experiment with retrieval-augmented generation (RAG) approaches to improve the relevance and coherence of AI-generated outputs.
• Work closely with GenAI engineers and researchers to integrate prompt engineering and RAG components into production systems and ensure seamless deployment.
• Stay up to date with the latest advancements in prompt engineering, RAG, data science, machine learning, and AI technologies, and explore innovative approaches to enhance Gen AI capabilities.

Requirements:

• Experience with NLP and LLM-based technologies and frameworks.
• Proficiency in programming languages such as Python and JavaScript is preferred.
• Proven track record of successful delivery of software engineering projects.
• Ability to think and learn on your feet, and the ability to quickly become proficient with new technologies in a fast-paced environment.
• Understanding and passion for Test Driven Design.
• Familiarity with ETL concepts and best practices.
• Experience with prompt engineering and RAG techniques preferred.
• Excellent problem-solving skills, critical thinking abilities, and attention to detail.
• Effective communication skills and the ability to collaborate effectively in a team environment.
• Passion for AI and a desire to contribute to the advancement of Gen AI technologies.
• Strong problem-solving and analytical skills.
• Self-driven and autonomous.
• Excellent verbal and written communication skills.
• Team player.
• Eagerness to learn and adapt in a fast-paced environment.
• 5+ years of industry experience as a hands-on practitioner of software engineering and proven experience with cloud offerings.
• 3+ years of experience with cloud platforms such as AWS.
• Experience with Docker preferred.
• Bachelor's degree or higher in Computer Science or a related field.

Preferred qualifications:

• Advanced degree in a relevant field.
• Publications in relevant AI/ML communities and journals.
• Experience fine-tuning OpenSource LLMs and deploying them.
• MLFlow, etc., a plus.

Benefits:

• Fully remote
• Flexible Schedule
• Unlimited Paid Time Off (PTO)
• Paid parental/bereavement leave
• Worldwide recognized clients to build skills for an excellent resume
• Top-notch team to learn and grow with

Salary: USD $7,454 - $9,486 (monthly salary range)

Background checks may be required for certain positions/projects.

Blue Orange Digital is an equal opportunity employer.

Hiring only in: CA

Work Truck Solutions' culture combines strong leadership, collaboration, and fun, with incredible growth opportunities for our employees in a fast-paced work environment providing employee engagement, recognition, and development.   Our software company is committed to innovation in the rapidly changing commercial vehicle market space. Our vision and culture allow employees to be recognized as thought leaders and thrive in their careers.

In addition to the job responsibilities and requirements, the following values are essential to be a successful member of our team:

Curiosity: you seek knowledge, ask questions, and look for answers; you’re proactive and engaged

Perseverance: you hit a snag; you know this is your moment to figure things out and to shine

Innovation: you want to make things better, solve the puzzle, create something new

Flexibility: there’s a new opportunity; you’re ready to flip the script, grow and adapt

The Opportunity: Customer Success Manager 

We are seeking a proactive, strategically-minded Account Success Manager to join our team and serve as the trusted business advisor for our key automotive dealer accounts. This role is essential for driving customer value, maximizing product adoption, and ensuring high levels of customer retention and revenue expansion.

You will own the long-term success of your assigned portfolio, moving beyond transactional support to focus on aligning our solutions with your customers' strategic business goals. The ideal candidate will possess a strong blend of business acumen, relationship management skills, and a passion for demonstrating product ROI.

Key Responsibilities

1. Strategic Account Management & Growth
 

• Develop and execute strategic account plans for your portfolio to drive product adoption, ensure long-term customer retention, and identify opportunities for revenue expansion (upsell/cross-sell).
• Proactively conduct regular Business Reviews (QBRs) with key stakeholders and decision-makers, focusing on achieving pre-defined success metrics and demonstrating Work Truck Solutions' return on investment (ROI).
• Act as the primary business partner for assigned dealers, actively soliciting and documenting customer feedback on product strategy and market trends to inform our internal roadmap.
• Proactively monitor account health and usage data to predict potential churn risks and implement targeted, data-driven action plans to mitigate them.
• Actively solicit and secure customer referrals and testimonials from satisfied, high-value accounts.

2. Customer Enablement & Value Realization

• Lead the full customer lifecycle post-sale, including ongoing value reinforcement, and proactive feature adoption campaigns.
• Serve as a product expert and consultant, coaching dealers on advanced use cases and configuration to directly solve specific business challenges (e.g., inventory management, lead generation).
• Create and deliver customized training and enablement sessions that focus on driving specific, measurable business outcomes for the dealer.
• Document all dealer interactions, success metrics, and next steps in the CRM to ensure a comprehensive account history that facilitates seamless internal support and strategic account planning.

3. Cross-Functional Collaboration & Process Improvement

• Act as the 'Voice of the Customer' internally, collaborating closely with other departments
• Escalate high-priority technical issues to the appropriate support or technical teams for rapid resolution, maintaining ownership of the customer communication throughout the process.
• Work cooperatively with internal teams to propose and document automation and process improvements that enhance the overall customer experience and internal efficiency.

Required Experience and Qualifications

• 3+ years of experience in Customer Success, Account Management, or a similar client-facing role where ownership of retention and/or expansion targets was a primary responsibility.
• Capable of providing excellent customer service and support in a positive, professional, empathetic, and customer-focused manner
• Demonstrated business acumen and ability to run strategic business reviews (QBRs) with senior-level decision-makers (include C-Suite and Ownership level)
• Proven ability to manage a portfolio of complex accounts, balancing competing priorities and driving outcomes aligned with business objectives.
• Exceptional verbal and written communication skills with the ability to articulate technical value to a non-technical audience.
• Strong analytical skills with the ability to interpret usage data and account health metrics to inform strategic decision-making.
• High proficiency in CRM software (e.g., Salesforce, HubSpot) for documentation and account health reporting.
• Intermediate understanding of Microsoft Excel/Word/Google Applications.

Preferred:

Associate's/Bachelor’s degree OR equivalent experience.

Experience in the Automotive or SaaS (Software as a Service) industry is a plus.

Benefits

• Meaningful work on world-class and industry-changing products
• Monday-Friday work week
• Excellent medical, dental, 401k and life insurance
• Employee options on voluntary vision, LTD and FSA coverage
• Paid Time Off (PTO) and paid holidays
• Flexible schedule
• A great culture
• Opportunity for next-level advancement in a fast-growing company

This position is remote; Work Truck Solutions is a completely remote workforce.

About WithMe, Inc.

WithMe, Inc. delivers convenient technology-powered amenities to clients and their guests. On the forefront of innovation, we're a remote first company that emphasizes a healthy work/life balance. We are profitable, operate in all 50 states, and have been ranked as one of the 5000 fastest-growing private companies in the United States for three consecutive years. Watch our employee video to learn more about working at WithMe and discover why we were named a top employer by the National Apartment Association!

Meet our brands:

PrintWithMe makes printing convenient for everyone, everywhere. We're an automated printing solution found nationwide in coffee shops, co-working spaces, and multifamily apartment building locations.

SipWithMe is specialty coffee made simple. Our mission is to provide an innovative and cost-effective automated coffee solution for multifamily, coworking, and other business verticals.

WithMe, Inc. is actively scaling with many of the National Multifamily Housing Council Top 50 managers and owners in the country, including Lincoln Property Company, Greystar, Fairfield, Avenue5, and many others.

WithMe is seeking a Client Success Manager to own and grow client relationships. In this high-impact, fully remote role, you’ll manage your own portfolio of clients from post-installation through ongoing contract renewal, delivering proactive communication, strategic insights, and consultative support. You will focus on retention and reducing churn while identifying opportunities to drive growth through GTM strategies, including upsell and cross-sell initiatives. This role requires working hours through 5:00 PM Pacific Time. 

What You'll Do:

• Manage client relationships, conduct QBRs, and deliver performance insights
• Establish regular communication with clients to ensure satisfaction and retention
• Drive identification and successful conversion of upsell and cross-sell opportunities
• Track client metrics and KPIs using Salesforce
• Collaborate with internal teams to resolve issues and advocate for client needs
• Represent WithMe at client meetings and industry events

What You'll Bring:

• 3–5+ years in client success and account management
• Strong communication and presentation skills
• Experience using Salesforce and analyzing client data
• Proven ability to drive retention and identify revenue opportunities
• Experience in a fast-paced or startup environment is a strong plus
• SaaS sales experience is a strong plus
• Multi-family experience is a strong plus
• Ability to work until 5 pm PT

Why WithMe Inc.?

• 100% remote work environment
• Employee equity and a chance to shape the future of an innovative company
• Comprehensive health, dental, vision, 401k with match, and more
• Unlimited vacation and a supportive, forward-thinking team

Join us to drive results in a supportive, growth-oriented team. Apply now to make an impact with WithMe!

Full compensation packages are based on position location as well as candidate experience and qualifications.

This position will also qualify for annual bonus opportunity.

The Perks & Benefits for Full-Time Employees

By working at WithMe, Inc., you’ll be at the forefront of scaling a high growth, early stage company that's driving innovation.

• The majority of our roles offer a 100% remote work environment although some may require residence in a specific geographic location/region
• You’ll get some skin in the game with employee equity
• We stand behind our core values: Performance, Customer Obsession, Candor & Transparency and Respect
• There’s transparent communication from the top down
• You’ll have a collaborative, smart, and forward-thinking team to share ideas with
• You’ll have direct, meaningful impact as we scale
• There are fun and inspiring in-person team event opportunities 

And we’ve got you covered on all of the most important benefits: 

• Comprehensive health, dental and vision coverage
• Retirement plan with company match
• Life and disability plans
• FSA and HSA accounts
• Annual training and education allowance 
• Flexible vacation for full-time salaried exempt employees and competitive paid time off for hourly nonexempt employees 

Notice of Recording

WithMe, Inc. informs you that to maintain transparency and accuracy, all interviews may be audio and/or video recorded. This practice aims to improve our selection and evaluation procedures. Interviewees will be asked for consent to record. If declined, they can still participate, but it may limit comprehensive evaluation and/or add additional steps to the interview process. We appreciate your understanding and cooperation. Our commitment to transparency and excellence in our interview processes remains a priority.

Equal Opportunity Employer

WithMe, Inc. firmly believes in the importance of diversity and cares deeply about creating a more equitable world. We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sexual orientation, gender, gender identity, national origin, protected veteran status, disability status, or any other protected status under applicable laws.

California Consumer Privacy Act (CCPA) Notice:

As part of our recruitment process, WithMe, Inc. collects and processes personal data relating to job applicants. We are committed to handling your personal information in a transparent, secure, and lawful manner. This data may include information you provide during the application process (e.g., contact details, work history, and references) as well as any additional information necessary to evaluate your candidacy.

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. These rights include the right to know what personal data is being collected, to request deletion of your data, and to opt out of the sale of your data. WithMe, Inc. does not sell any personal data of applicants or employees.

For more information about your rights and how we handle personal information, please refer to our Privacy Policy.

Company Profile

In the mid-1980s, WinAir’s founders, Bert and Helen Vergeer, recognized the inefficiencies in aviation maintenance, which relied heavily on paper-based processes. Their vision led to the development of AV-BASE, one of the first digital aviation record-keeping and inventory management systems. Today, WinAir is a fully browser-based solution, used in more than 30 countries. As it celebrates over 35 years in operation, WinAir remains the longest-standing aviation management software provider, continuously innovating to support clients worldwide. With a legacy built on reliability, adaptability, and industry expertise, WinAir continues to shape the future of aviation maintenance management.

Vision Statement

To be the global standard in aviation software—powering safe, efficient, and connected operations through innovation, dependability, and passion.

Mission Statement

We deliver intuitive, reliable aviation software that empowers operators and maintenance teams to work smarter. By combining deep industry knowledge with cutting-edge technology, we streamline operations, ensure compliance, and help our clients keep aircraft flying safely and efficiently.

Our Values

1. Curiosity – A drive to explore, learn, and innovate by asking questions and seeking better solutions.

2. Collaboration – Working together openly and respectfully to achieve shared goals and create stronger outcomes.

3. Dependability – Being reliable, consistent, and accountable in delivering on promises and responsibilities.

4. Efficiency – Maximizing productivity and resources by working smart, staying organized, and reducing waste.

5. Passion – Bringing energy, enthusiasm, and dedication to everything we do, inspiring others through commitment.

Reporting to the Director of Sales and Marketing, the Marketing Specialist is responsible for developing, executing, and monitoring marketing programs for WinAir, from initial concept through to completion. This role involves overseeing marketing activities across various channels and supporting lead generation efforts by leveraging social media platforms and other digital marketing tools. The Marketing Specialist will work closely with the Sales & Marketing team to research market trends, analyze data, and provide insights to help define and refine marketing strategies aimed at reaching target audiences and enhancing the company’s presence in the aviation management software industry. This position is designed to offer growth opportunities, with career progression based on the individual’s skills, capabilities, business demand, and available roles. The Marketing Specialist will also assist with other duties as assigned to support the overall growth of the company.

Responsibilities

Strategic Planning & Analysis

• Assist with the development and implementation of the annual marketing plan, including defined campaign milestones and reporting frameworks.

• Support the tracking and management of the marketing budget, allocating resources effectively across tools, events, and channels.

• Conduct competitive analysis, comparing key players in the aviation SaaS space to WinAir’s offerings. Provide summaries that highlight product and positioning gaps, feature strengths, and pricing differences.

• Monitor campaign effectiveness by tracking key performance indicators (KPIs) such as:

  • Email open and click-through rates

  • Landing page conversions

  • MQL to SQL conversion rates

  • Website traffic and engagement

• Assist with the analysis of lost leads, helping to identify common drop-off points or objections and offering recommendations to improve lead nurturing and conversion outcomes.

Website & Lead Portal Management

• Maintain and update website content, ensuring messaging is current, consistent, and aligned with campaign goals.

• Collaborate on UX improvements and development of new site features, with a focus on lead generation and clarity of product information.

• Assist in building or improving a lead portal that integrates with CRM tools and supports automated intake and tracking of inquiries.

Campaign & Content Development

• Support end-to-end execution of digital campaigns (email, social, PPC, event marketing).

• Write and edit marketing content such as blogs, case studies, product one-pagers, and sales tools.

• Ensure messaging across materials speaks to buyer needs and highlights WinAir’s core advantages.

Digital Engagement & Social Media

• Manage and grow WinAir’s social media presence, focusing on consistent posting and community interaction.

• Use tools such as HubSpot, Google Analytics, and SEMrush to report on campaign outcomes and recommend refinements.

• Coordinate with sales to ensure campaign follow-up aligns with pipeline goals.

Training & Experience

• 5+ years of marketing experience in a B2B or SaaS setting, preferably with a technical or aviation-related product.

• Diploma or degree in Marketing, Business, Communications, or a related field.

Skills & Aptitudes

• Strong writing and communication skills, coupled with analytical thinking.

• Familiarity with tools such as HubSpot, Mailchimp, WordPress, Canva, and Google Analytics.

• Ability to track performance and spot inefficiencies across the funnel.

• Comfortable working on multiple projects with changing priorities in a collaborative environment.

• Passion and understanding of technical product marketing or Saas marketing.

• In depth knowledge of Aviation industry

• Ability to generate fresh ideas for campaigns and strategies to enhance brand visibility.

• Knowledge of social media platforms, SEO, PPC, and digital marketing best practices.

• Proven ability to work effectively in a team-oriented environment, collaborating with sales, product, and creative teams.

Environment & Physical

• Candidate must reside in Ontario, Canada

• Work in a fast-paced environment with changing priorities

• Be able to work remotely and on-site upon request

• Be able to sit for prolonged periods

Why Work for Us?

We offer a competitive compensation package based on experience and a proven track record of success relative to the deliverables of the role. Benefits offered at WinAir include extended healthcare, dental, EAP, RRSP matching, etc.

We are also proud to offer a flexible work schedule, including "Summer Friday hours" maximizing good work-life balance, different social committee events, and quarterly Town Hall meetings to foster teamwork and a strong, long-lasting work relationship.

Do you want to hear more about what we can offer? Why not check out our website and see what is available? We are hiring for different roles and would love to hear from qualified individuals like yourself!

To Apply

Please submit your resume, a detailed cover letter explaining your experience, knowledge, and ability towards this career path—and why we need to speak with you—as well as a portfolio showcasing previous marketing campaigns or related work.

Thank you in advance for your interest. Only those candidates selected for an interview will be contacted. If you require any accommodation at any point of recruitment process, please let us know.