Headquarters: India, United States URL: http://snapscale.com Key Responsibilities  1.Troubleshoot and resolve WordPress website issues via Zoho ticketing system  2.Diagnose and resolve WordPress plugin conflicts and theme issues  3.Troubleshoot third-party API integrations (e.g., Cycle, Blueprint via Apient)  4.Communicate ticket status updates and completion to internal team  Skills Requirements 1.Proficiency in WordPress and PHP development. 2.Working knowledge of CSS and HTML for website customization and maintenance. 3.Experience with WooCommerce and eCommerce website setup and management. 4.Familiarity with Cornerstone Page Builder (preferred; training can be provided). 5.Strong communication skills and the ability to work collaboratively in a team environment.  HAVE  •Ticket completion rate, average ticket resolution time, team communication responsiveness  To apply: https://weworkremotely.com/remote-jobs/snapscale-wp-dev-remote

Headquarters: London URL: http://aethos.com Who We Are:   Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just ” having a job”. Everyone who works at Aethos can make a personal impact on the community and company - great ideas can come from anywhere.   We are a young and dynamic hospitality company that understands the value of time with friends and loved ones. We make a conscious choice towards sustainability and well-being, and the luxury of time and space. We stand for freedom from the stresses and anxieties of modern life. We want to be the first choice for anyone who seeks respite and refuge from the boring, the stressful, and the unsustainable. That‘s why we define hospitality differently: while all of our decisions should be made with the community and needs of our guests in mind, we always thrive to create a community that we want to be part of and that improves the world around us. We invite you to be part of our story.   Role Overview: We are looking for a UK based Customer Journey & CRM Manager (Fixed Term Contract for a Maternity Cover) to lead the execution and optimisation of Aethos’ guest communication strategy across our portfolio of hotels and clubs. This role is responsible for managing the end-to-end guest communication journey, ensuring guests receive timely, relevant, and brand-aligned communications throughout their lifecycle, from pre-arrival through post-stay engagement. The ideal candidate combines strong CRM and lifecycle marketing expertise with excellent copywriting and creative skills. They will be responsible for creating and managing brand-level newsletters, overseeing automated guest communications, ensuring data quality and segmentation standards, and working closely with local hotel teams to maintain consistency across all guest-facing communications. Experience within hospitality is considered a strong advantage. This is a maternity cover position with an initial fixed-term contract. Given Aethos’ continued growth, there may be an opportunity for the role to be extended beyond the maternity cover period, subject to business needs and performance. The position can be hybrid or fully remote. Reporting Structure Reports to: Group Director of Brand Marketing Direct Reports: NA Key collaborators: Brand Marketing Team, Corporate Operational Team, Revenue Management & Commercial team, GMs & Local Marketing teams, Local FO and Reservation Managers, CRM & MarTech partners Key Responsibilities CRM & Guest Journey Management Manage and optimise guest communication journeys across the portfolio. Oversee lifecycle automations and guest communication workflows. Ensure all automated communications are accurate, relevant, brand-aligned, and commercially effective. Monitor guest journey performance and continuously identify opportunities for improvement. Work closely with CRM, booking engine, PMS, and platform partners to ensure systems and integrations function correctly. Newsletter & Content Ownership Own the creation and execution of all brand-level newsletters. Write compelling and engaging copy for CRM communications. Create newsletter layouts and supporting creative assets using approved brand templates and tools. Ensure all communications maintain a high standard of content quality, accuracy, and brand consistency. Manage editorial calendars and campaign scheduling. CRM Governance & Local Team Support Oversee CRM activity across all properties. Review and approve local newsletters (hotels and membership) and ensure local teams follow segmentation best practices and audience selection guidelines. Support hotel teams with campaign planning, audience targeting, and CRM execution. Act as the main point of contact for CRM-related questions across the portfolio (hotels and membership). Reporting & Performance Analysis Produce monthly CRM performance reports for the portfolio. Monitor KPIs including open rates, click-through rates, conversion, database growth, and revenue contribution. Analyse campaign performance and provide actionable recommendations. Ensure reporting standards are consistent across all properties. Maintain high standards of database health and data quality. Requirements Must be available for an immediate start 3–5+ years of experience in CRM, lifecycle marketing, email marketing, or customer journey management. Strong English copywriting and content creation skills. Any additional language from our core markets (Italian, Spanish, Portuguese, or German) is considered a plus. Comfortable creating newsletter layouts and basic creative assets. Hands-on experience with CRM, email marketing, and marketing automation platforms. Strong understanding of audience segmentation, automation workflows, customer journeys, and campaign management. Experience working with CRM integrations, data flows, and guest or customer databases. Analytical mindset with strong reporting and performance analysis capabilities. Excellent organisational, project management, and stakeholder management skills. Ability to balance strategic thinking with hands-on execution in a fast-paced environment. Hospitality experience is considered an advantage. £33,000 - £45,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. To apply: https://weworkremotely.com/remote-jobs/aethos-customer-journey-and-crm-manager-uk-fixed-term-contract-for-a-maternity-cover

Headquarters: Manila, 00, Philippines URL: http://wingmangroup.com.au Job descriptionAbout the RoleWe're looking for a highly organized and customer-focused CRM Administrator & Technical Support professional to join our growing team.This role is primarily responsible for managing customer relationships, memberships, CRM administration, and customer enquiries during the overnight shift. You'll be the main point of contact for members, ensuring they receive exceptional support while maintaining accurate CRM records.In addition to CRM responsibilities, you'll provide basic first-line technical support for a small number of member enquiries each night. Most technical issues are straightforward and involve guiding members through login issues, access concerns, or simple troubleshooting. Training will be provided on our client's systems.If you enjoy customer service, have excellent attention to detail, and are comfortable learning basic technical troubleshooting, we'd love to hear from you.What You'll DoCRM & Customer Support (Primary Responsibilities)Respond to member enquiries via phone, email, and messaging platformsManage new member onboarding and account setupProcess membership cancellations, changes, and offboarding requestsMaintain accurate customer information within the CRMFollow up on customer reviews and feedbackAssist members with bookings, memberships, and general enquiriesDeliver outstanding customer service with professionalism and empathyTechnical Support (Secondary Responsibilities)Provide first-level troubleshooting for common member issuesAssist members with access, login, and system-related enquiriesUse remote support tools (such as TeamViewer) when requiredEscalate unresolved issues to the appropriate teamCoordinate with on-site staff when physical assistance is neededPrepare weekly overnight support reportsWhat We're Looking ForRequired QualificationsMinimum 2 years of CRM Administration, Customer Service, or Customer Support experienceExcellent written and spoken English communication skillsStrong attention to detail and data accuracyExperience handling customer enquiries across multiple communication channelsComfortable working independently during overnight shiftsStrong problem-solving and organizational skillsReliable internet connection and suitable home office setupPreferred QualificationsExperience in a membership, subscription, SaaS, hospitality, fitness, or service-based businessExperience using CRM systems (HubSpot, Salesforce, Zoho, Microsoft Dynamics, or similar)Basic technical support or IT Helpdesk experienceExperience using remote support software (TeamViewer, AnyDesk, Remote Desktop, etc.)Job TypeFull-timeRemoteIndependent Contractor (ICA)ShiftNight Shift (6:00 PM – 2:00 AM AEST)Job requirementsTechnical Requirements:Equipment is self-providedComputer:RAM: 8GBHDDISDD: 512 GBPU/Processor: Intel Core i5 or AMD Ryzen 5 (12th generation or newest)Operating System: Windows 11 Home or ProPower Backup: Power station, Powerbank, UPS, and etc.Extra Display: Secondary/External MonitorAudio & Video: Noise-Cancelling Headset + Web CamInternet Speed: 40-50 Mbps minimum bandwidth speed for both Download and Uploads.Contractor Perks & Rewards:20 Paid Time OffReferral Bonus - 70 AUD per successful referral to the Wingman platform (paid at 1st month mark with a client contract)Annual Trip - connect with the broader Wingman community in personDedicated Support Contact (CSM) - someone to help you succeed and stay connectedAccess to a Network = collaborate with follow contractors and onshore specialistsOpportunities to Upskill - optional sessions, peer learning, and developmental pathwaysMore Work, More Opportunity - potential for additional contracts, Statements of Work, or expanded workloadsHigh-Impact Projects - work alongside top-tier Australian partners on meaningful assignmentsFlexibility First - deliver your work in your way, with full autonomy on how you achieve outcomesAdvisory Support - HR, Tax, and setup guidance available to make contracting seamless100% Work-From-Home Contracts - all engagements designed for remote deliveryPre-engagement requirements for Independent Contractors:BiR as you are a contractor (Required to submit any contributions required by the government.)NBI or Police ClearanceAny Government-issued 10Note: If you think you have the skills and experience we are looking for but are short on technical requirements, don’t hesitate to reach out to us to discuss the matter.RemotePhilippines40 - 40 hours per weekFull-time, Fixed-termAll done!Your application has been successfully submitted!Other jobsYou've already applied for this jobWe appreciate your interest in this position. Unfortunately, you have already applied for this job. To apply: https://weworkremotely.com/remote-jobs/wingman-group-pty-crm-administrator-technical-support-night-shift

Headquarters: Poland Remote URL: http://beigene.com BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.General Description:Ensuring the “fit for purpose “of the Medical Inquiry Management and CRM technology infrastructure, this role will serve as valuable and trusted partner to business.This role will act as a key bridge between Medical Affairs, Insights & Analytics functions, other IT teams, as well as external partners, ensuring that the Medical Affairs platforms are fit-for-purpose, compliant, and continuously optimized to support high-quality scientific exchange with healthcare professionals (HCPs).It will address Medical Inquiry and CRM technology issues by managing the 1st, 2nd and 3rd line support to users and supporting teams, as well as soliciting system requirements for the evolution of the infrastructure from all relevant stakeholders.This individual will take these requirements and work with the relevant internal and external teams to implement in the Medical Inquiry Management and/or CRM infrastructure.This role combines requirement analysis, and operational support to enhance the intake, processing, and insights generation with regard to scientific engagement across various channels.ScopeMedical Information (Inquiry) ManagementGlobal (ex-China)Medical CRMEurope and New MarketsSystem Analysis & Requirements ManagementPartner with the various Medical Affairs teams, Insights & Analytics functions, other IT teams, and cross-functional stakeholders to gather, define, and prioritize requirementsTranslate business needs into clear functional specifications and user storiesDrive end-to-end requirements lifecycle, from discovery and documentation to implementationMedical Inquiry System ManagementSupport and optimize platforms managing:Inquiry intake (multi-channel: CRM, email, call center, field)Case processing and fulfilment workflowsResponse delivery and documentationEnsure systems are aligned with business processes and user needsContribute to roadmap planning and system enhancementsMedical CRM Application ManagementIntake / discovery of requirements from relevant stakeholders, as well as build business cases in support of prioritization of these requirementsManage the process of design, build, implementation, testing, deployment and training for the European / New Markets Medical user communityCreate and maintain the Medical CRM related roster, territory, and user assignments for the Medical CRM user-communityContribute to roadmap planning and system enhancementsOperational Support & Continuous ImprovementCoordinate across 1st, 2nd, and 3rd line support to ensure system reliability and user satisfactionAnalyze system usage, performance, and inquiry trends to identify improvement opportunitiesLead or support process optimization initiatives (e.g., turnaround times, automation, workflow efficiency)Maintain training materials and support user enablementStakeholder EngagementAct as a trusted advisor to Medical Affairs, Insights & Analytics functions, other IT teams, as well external vendorsFacilitate workshops, requirement sessions, and solution design discussionsCommunicate effectively across technical and non-technical audiencesBuild strong partnerships to ensure alignment and deliveryCompliance & QualityEnsure adherence to:GxP validation processesData privacy regulations (e.g., personal data in inquiries)Medical and regulatory standardsSupport validation documentation and system auditsEnsure systems enable accurate and compliant medical responsesCross-functional CollaborationCollaborate across technology, data science, and business teams to deliver scalable solutions.Translate requirements into reusable technical components and platform capabilities, avoiding one-off builds.Provide input into roadmaps and platform evolution based on hands-on experience and delivery learnings.Experience Required: Bachelors DegreeMedical Affairs - Medical Inquiry ManagementMedical Affairs – Scientific Engagement ManagementGxP System Validation processesSFDC Service CloudSupervisory Responsibilities:  NoQualifications:Business Acumen & Leadership:Strong collaboration skills with stakeholders, and cross-functional teams.Experience working on Medical Affairs initiatives that drive measurable business impact.Excellent communication and storytelling skills.Domain Expertise7+ years experienceExperience in pharmaceutical or healthcare industry.Exposure to commercial, medical, or patient data ecosystems.Travel:  Estimated 10%, primarily for key planning sessions, workshops, or major launch initiatives.Salary Range Switzerland: 148,600.00 CHF - 185,700.00 CHFSalary Range Poland: 276,000.00 PLN - 345,000.00 PLNGlobal CompetenciesWhen we exhibit our values of Patients First, Driving Excellence, Bold Ingenuity, and Collaborative Spirit, through our twelve global competencies below, we help get more affordable medicines to more patients around the world.Fosters TeamworkProvides and Solicits Honest and Actionable FeedbackSelf-AwarenessActs InclusivelyDemonstrates InitiativeEntrepreneurial MindsetContinuous LearningEmbraces ChangeResults-OrientedAnalytical Thinking/Data AnalysisFinancial ExcellenceCommunicates with ClarityWe are proud to be an equal opportunity employer. BeOne does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. To apply: https://weworkremotely.com/remote-jobs/beigene-senior-manager-crm-medical-affairs-eu-nm

Headquarters: US URL: http://jobgether.com This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Mobile UX Designer based in United States. This role offers the opportunity to shape engaging mobile experiences that improve how employees connect, communicate, and interact with digital tools.You will design intuitive iOS and Android experiences that support users in diverse, real-world working environments.The position combines user-centered design, product strategy, and close collaboration with engineering teams.You will influence both new product concepts and the evolution of existing mobile experiences.Your work will help create scalable, accessible, and impactful solutions used by large global organizations.This is an opportunity for a thoughtful UX leader who enjoys solving complex problems and turning user needs into elegant digital experiences. Accountabilities: The Senior Mobile UX Designer will own the design and improvement of mobile user experiences, working closely with product and engineering teams to deliver high-quality, scalable solutions. The role requires strong design expertise, user advocacy, and the ability to balance business goals, technical considerations, and user needs. Design intuitive, user-focused mobile experiences across iOS and Android from early concepts through final implementation. Partner with Product Managers to define product requirements, refine user flows, and establish clear acceptance criteria. Collaborate with Engineering teams to understand technical constraints, platform capabilities, and implementation trade-offs. Lead UX efforts for both new mobile features and improvements to existing experiences. Create wireframes, prototypes, user flows, and high-fidelity designs that communicate product vision effectively. Explore and design AI-enabled experiences, including intelligent workflows and personalized user interactions. Contribute to the development and evolution of a scalable mobile design system through reusable patterns and components. Advocate for users through research, feedback analysis, and data-informed design decisions. Design experiences optimized for real-world conditions, including limited connectivity and short user sessions. Work cross-functionally to ensure consistent, high-quality mobile experiences from concept to delivery. Requirements: The ideal candidate is an experienced UX/Product Designer with a strong background in native mobile applications and a passion for creating simple, effective, and user-friendly experiences. Success in this role requires strong collaboration skills, independent ownership, and the ability to navigate complex product challenges. 5+ years of experience in UX or Product Design, with a focus on native mobile applications. Proven experience designing and delivering high-quality mobile experiences. Strong understanding of mobile UX principles, patterns, and iOS/Android platform guidelines. Experience collaborating closely with Product Managers, Engineers, and cross-functional stakeholders. Ability to work independently, manage priorities, and proactively drive design initiatives. Strong communication and collaboration skills with both technical and non-technical teams. Experience balancing user needs, business objectives, and technical limitations. Proficiency with design tools such as Figma. Experience designing for employee communication, enterprise software, or frontline workers is a plus. Experience creating AI-powered experiences, data-informed designs, or intelligent workflows is a plus. Benefits: Competitive contract compensation range of $50 - $80 per hour. Contract engagement expected to continue through February 2027. Fully remote work environment. Opportunity to contribute to impactful mobile products used at scale. Collaboration with experienced product, design, and engineering teams. Supportive and inclusive work culture focused on innovation and professional growth. Access to company benefits and wellness programs where applicable. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. To apply: https://weworkremotely.com/remote-jobs/jobgether-senior-mobile-ux-designer

Headquarters: URL: http://essa-africa.org POST TITLE: Consultancy: Design and Implementation of ACSL Impact Studies PERIOD OF APPOINTMENT: 2026-2030 LOCATION: Sub-Saharan Africa   Applicants must have the right to work in their location.  REPORTING TO: Senior Research, Evaluation and Impact Manager  SALARY: Competitive - dependent on experience    ABOUT ESSA Education Sub Saharan Africa (ESSA) improves education using evidence and data from Africa in research, advocacy and programme design.   We take a systems approach by identifying challenges and co-designing solutions in partnership with local education researchers, education leaders, policymakers, funders and employers to improve education outcomes for young people. Our research generates actionable insights that inform decisions, policies and practice and strengthen education systems.   ESSA’s values are at the heart of everything we do, and they are: •    Evidence-driven: We are driven by data and evidence to find what works best, building an evidence alliance for education in sub-Saharan Africa. •    Solutions-focused: We seek the highest impact for young people and educators in sub-Saharan Africa with the cost-effective funds we invest.  •    Strengthening Trust: We strive to create supportive environments, building trust with the communities we work with. •    Always learning: Everyone’s opinion is valuable; we develop solutions through teamwork.  To find out more about ESSA, visit essa-africa.org.  ABOUT THE ROLE Background and Context The African Centre for School Leadership (ACSL) was established in 2021 to transform school leadership systems across Africa. The Centre’s mission is to collaborate with governments and regional institutions to provide high-quality, contextualised professional development services, conduct research, and offer policy advice to enhance school leadership, teaching, and student outcomes. By developing school leaders and improving educational practices, ACSL seeks to foster positive changes in the education sector, enhancing learning environments, student well-being, and overall academic quality at national and Pan-African levels. Further details about ACSL can be found on the ACSL website (African Centre for School Leadership).   ACSL functions as a coalition of regional and in-country partners implementing donor-funded projects, and four key Pan-African organisations coordinate it: the Association for the Development of Education in Africa (ADEA), Education Sub-Saharan Africa (ESSA), the Forum of African Women Educationalists (FAWE), and VVOB – Education for Development. In partnership with the Mastercard Foundation, ACSL launched the Foundation Phase Project (2023-2024), which spanned Rwanda, Kenya, and Ghana. This initiative focused on two central themes: the intersection of gender and school leadership and the emerging Ubuntu leadership model. These areas guided the Centre's work in promoting inclusive, innovative, and collaborative school leadership practices across the continent.    ACSL is actively engaged in implementing the Leaders in Teaching (LIT) LEAD pillar across Tanzania, Malawi, Liberia, and Sierra Leone. This initiative focuses on strengthening the leadership capacities of secondary school leaders to foster more effective teaching and learning environments. By 2030, the programme aims to benefit over 14,493 secondary schools, including both public and non-state institutions, in LIT expansion countries and throughout the Pan-African region.     Through targeted School Leadership Professional Development (SLPD), school leaders will be better equipped to support teachers and drive improvements in student learning outcomes. The initiative is expected to affect approximately 4,853,564 students enrolled in secondary education.    The initiatives of ACSL-LIT-Lead concentrate on four key areas:       1. Supporting the development and reform of evidence-based policies and frameworks for school leadership.      2. Supporting the delivery of professional development programmes for school leaders.      3. Researching to generate insights on school leadership effectiveness.       4. Promoting communication and advocacy to disseminate lessons and enhance sector coordination.   ACSL aims to improve learning outcomes and reduce gender and equity disparities in education through enhanced school leadership practices.  Purpose of the Consultancy  The Centre seeks to engage an African-led consortium of institutions to provide coordinated technical leadership, methodological rigour, and independent analysis to support the design, implementation, synthesis, and cross-study learning across six potential studies. Further details on the studies can be found: ACSL Impact Studies - Concept Note. The purpose of this engagement is for the consortium of institutions to:  Provide independent technical lead for the design and implementation of the ACSL’s six impact studies.  Ensure methodological coherence, quality assurance, and alignment with ACSL’s Theory of Change and the outcomes of the ADEA Triennale in 2025 (See the detailed concept note referenced above for more information; pages 35 to 44).   Apply contribution-focused, mixed-methods, and Afrocentric analytical approaches across the portfolio.  Generate high-quality evidence products to inform learning, policy influence, and the sustainability of the Centre.  Required Qualifications and Experience  Given the multi-country scope, cross-cutting thematic focus, and technical complexity of the six interrelated studies, ACSL strongly encourages applications from qualified consortia of organisations rather than single entities. Applicants are therefore encouraged to form consortia that strategically combine complementary expertise.    ACSL requires the consortium to be African-led. The lead institution must be legally registered and headquartered in Africa, with demonstrated experience leading multi-country evaluation portfolios on the continent.     The consortium model should clearly demonstrate:  Defined and complementary roles among partners.  Clear governance and coordination arrangements.  Mechanisms for quality assurance and methodological coherence across studies.  Efficient financial management and accountability structures.  Designation of a lead institution responsible for overall portfolio coordination and primary contractual engagement.    Additionally, the consortium team collectively should demonstrate:  Proven experience in school leadership and/or education systems evaluation, preferably in Africa.  Strong expertise in school leadership, professional development, and policy reform.  Demonstrated use of mixed-methods, contribution analysis, and systems evaluation.  Experience with gender-transformative and equity-focused research.  Strong understanding of Afrocentric and contextually grounded leadership models.  Ability to manage multi-country, multi-study evaluation portfolios.  Excellent analytical writing and knowledge translation skills.  Scope of Work ACSL expects the consortium of institutions to possess complementary expertise, where each member leads or co-leads specific studies aligned with its demonstrated core strengths. The consortium must collectively demonstrate the capacity to deliver all six studies and present a clear framework for executing them as a coherent portfolio, including defined approaches to sequencing, methodological alignment, cross-study learning integration, and quality assurance.     Applicants are advised that the methodology presented in the concept note is indicative and may be used as a guiding framework.     Study Coverage:  1. Study 1: School leadership practice, data use, and learner outcomes (Tanzania).  2. Study 2: Gender, equity, and social inclusion in school leadership (Pan Africa & Tanzania).  3. Study 3: Policy and institutionalisation of school leadership professional development (Pan Africa & Tanzania).  4. Study 4: Effectiveness of school leadership professional development (Pan Africa & Tanzania).  5. Study 5: Research capacity, blended learning trajectories, and evidence use (Pan Africa & Tanzania).  6. Study 6: Collaboration, networks, and formative assessment for ACSL Centre establishment (Pan Africa & Tanzania).    Key Tasks and Responsibilities  The consortium will be expected to undertake the following tasks: 1. Inception and Design Review ACSL programme documentation, Theories of Change, and study concept notes.  Review evaluation questions and contribution pathways across the six studies.  Develop and/or validate study designs, sampling strategies, and data collection tools.  Ensure Afrocentric, gender-responsive, and context-sensitive frameworks are embedded across studies. Define clear leadership and technical responsibilities among consortium members for specific studies, while establishing mechanisms for portfolio-level coordination and coherence  2. Methodological Implementation Support Lead the longitudinal, mixed-methods, and contribution-based evaluation approaches through designated lead institutions within the consortium.  Embark on network mapping, policy analysis, institutional readiness assessment, and professional development effectiveness analysis.  Ensure ethical standards, data protection, and safeguarding protocols are applied.  Provide technical oversight to fieldwork coordination (working with partners).  3. Data Analysis and Synthesis Analyse quantitative and qualitative data across studies under coordinated leadership arrangements within the consortium.  Conduct cross-study triangulation and synthesis.  Generate contribution narratives explaining how ACSL interventions influence observed outcomes.  Support intersectional analysis (gender, location, disability etc.).  Establish internal quality assurance processes to ensure methodological consistency across consortium-led studies.  4. Learning, Adaptation, and Knowledge Translation Produce learning briefs and adaptive management insights.  Support policy dialogue processes and learning convenings.  Collaborate with ACSL to translate findings into policy briefs, practice notes, and advocacy-ready products.  Ensure structured cross-learning between consortium members to inform adaptive programme refinement.  5. Portfolio-Level Integration Ensure coherence and complementarity across the six studies.  Produce an integrated impact and learning synthesis.  Share how the six study outputs will feed into a unified portfolio-wide evidence and learning framework to inform ACSL learning, policy dialogue, and programme adaptation.  Key Deliverables  The institution/firm/consortium will be responsible for delivering, at minimum, the following deliverables:  Inception and Integrated Portfolio Evaluation Design Report covering all six studies, including the overarching evaluation framework, cross-study analytical approach, and synthesis strategy.  Study-Specific Technical Reports and Case Studies (as per agreed scope).  Mid-term Learning and Adaptive Management briefs.  Final Integrated Impact, Learning, and Contribution Synthesis Report.  Policy, Practice, and Centre Products, including briefs and a roadmap for the ACSL Centre.  Duration and Level of Effort The consultancy is expected to run over a multi-year period (2026–2030), aligned with the timing of the six studies (as indicated in the ACSL Impact Study Concept Note).  Level of effort will be phased and agreed during inception, with peaks during design, midline reviews, and final synthesis with clear allocation of responsibilities across consortium members.    Reporting and Coordination The institution/firm/consortium that is awarded the contract will report to the Senior Research Evaluation and Impact Manager at ESSA, with a dotted line to the ACSL Head of Research.  Work will be coordinated closely with ACSL partners (ADEA, ESSA, FAWE, VVOB, Education for Development) and national stakeholders.  Agreed timelines for progress updates and learning check-ins will be required.  The consortium must demonstrate a clear internal governance structure to ensure effective coordination and accountability.  Ethical Considerations The consortium must:  Adhere to ethical research standards.  Ensure informed consent and confidentiality.  Apply safeguarding and data protection protocols.  Demonstrate sensitivity to power dynamics and institutional contexts.    Application and Selection Criteria Interested consortia/firms should submit:  Technical proposal outlining approach, methodology, and work plan.  Team composition and CVs.  Relevant organisational and team experience.  Financial proposal (must be submitted using the provided ACSL Budget Template: ACSL Impact Studies - Budget Template). Proposals not aligned with the template may be considered non-responsive. Please consult the Budget Guidance Note for guidance on completing the budget template: ACSL Impact Studies - Budget Guidance Note. Samples of similar assignments. Selection will be based on technical quality, relevance of experience, methodological robustness, and value for money.  ACSL Pre-application Information Webinar Interested institutions/consortium/firms are requested to carefully review all the provided documents, including the Frequently Asked Questions (FAQs). If, after reviewing the documents, you require further clarification, please submit your queries: ACSL Impact Studies - Enquiries Form. All questions must be submitted by 11 May 2026 at 0900 hrs GMT.    ACSL will host an information webinar to provide additional clarification on the Impact Study and respond to submitted queries. Details of the webinar are provided below.    Date: 15th May 2026  Time: 1000hrs – 1200hrs GMT | 1300hrs – 1500hrs EAT    To attend, please register via this link: Zoom registration link.   How to apply Applicants are encouraged to submit their applications after the information session.   Please ensure that all your application documents are saved using your given name and surname. For example, Firstname.Surname Technical Proposal. The closing date for applications is 20th July 2026 at 0900hrs GMT  Expected start date The consortium engagement is expected to commence in October 2026, subject to contracting and finalisation of scope.  Equality & Diversity The importance of equality, diversity, and inclusion (EDI) underpins our mission and values at ESSA. We prioritise inclusion and celebrate the breadth of knowledge and experience working across diverse cultures brings to the organisation.   EDI at ESSA is embodied in the current composition of our Board of Trustees and our workforce, which strongly reflects the communities we work in, and we actively encourage applications from people of all backgrounds and cultures. To apply: https://weworkremotely.com/remote-jobs/education-sub-saharan-africa-consultancy-design-and-implementation-of-acsl-impact-studies

Headquarters: Remote-Friendly, United States; San Francisco, CA | New York City, NY | Washington, DC URL: http://anthropic.com About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.About the role As a Safeguards Enforcement Analyst on the user well-being team, you'll build and execute enforcement workflows that keep our products safe, with a focus on detecting and mitigating potential harm. Your initial focus will be on how Anthropic handles age. A core part of this work is making sure our consumer products reach the right audiences, including the detection signals, verification paths, and appeals workflows that keep underage users off surfaces not designed for them. Claude also reaches younger users through third-party developers building on our API, and you'll be the enforcement partner that sales and platform teams rely on when those customers need guidance on deploying age-appropriately. This position may expand into broader areas of user well-being enforcement over time. Safety is core to our mission, and you'll help shape policy enforcement so that our users can safely interact with and build on top of our products in a harmless, helpful, and honest way. Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature. There is also an on-call responsibility across the Policy and Enforcement teams. Key responsibilities Design and architect automated enforcement systems and review workflows that scale effectively while maintaining high accuracy Partner with Engineering and Data Science teams to optimize detection models for policy violations and automated enforcement systems Review flagged content to drive enforcement and policy improvements Enforce usage policies with a focus on detecting and mitigating potential harmful use of AI systems Work with Legal, Public Policy, and Privacy stakeholders to keep our age assurance approach proportionate, privacy-preserving, and responsive to an evolving regulatory landscape Support the Safeguards policy design team by providing detailed feedback on policy gaps based on real enforcement scenarios Keep up to date with emerging AI policy enforcement best practices, and use these to inform our decision-making and workflows Responsible for Anthropic's layered age assurance approach - self-declaration, behavioral signals, verification, and ban appeals - to keep our first-party consumer products safe Adjacent user well-being enforcement where age is a key factor in how policy is applied such as sexual content and illicit substances Minimum qualifications Experience in trust and safety, online child safety, age assurance, privacy, product policy, or a related field Subject matter expertise in one or more of: age assurance or age verification systems, age-appropriate design, child online safety, privacy-preserving verification methods, or content classification for young people Experience driving cross-functional initiatives with Product, Engineering, Legal, and Policy partners — especially where safety, privacy, and usability tradeoffs need to be navigated together Experience navigating evolving regulatory landscapes and enforcement best practices with regards to age assurance (including frameworks like the UK AADC, COPPA, and the DSA), CSAM/CSEM, NCII, and digital well-being A thoughtful perspective on the privacy/safety tradeoffs inherent in age verification — including when less invasive approaches are the right call Strong written communication skills, with experience producing clear briefs and recommendations for technical and non-technical stakeholders Comfort using data (SQL or similar tools) to measure what's working and inform decisions Excellent judgment and the ability to collaborate with team members while navigating rapidly evolving priorities and workstreams Preferred qualifications Experience building or operating age-gating flows, age estimation signals, underage account detection, or appeals workflows Experience advising or partnering with third-party platforms on deploying safely to younger users Experience working with or evaluating third-party age verification providers A deep interest in AI safety and responsible technology development Experience writing effective prompts for generative AI systems in a content review or enforcement context The annual compensation range for this role is listed below.  For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.Annual Salary:$245,000 - $285,000 USDLogistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process. To apply: https://weworkremotely.com/remote-jobs/anthropic-safeguards-enforcement-analyst-age-appropriate-design

Headquarters: Canada URL: https://castr.com Sales Development Representative (SDR) Castr — Live Streaming and Video TechnologyFull-time | Remote | Base salary + uncapped commission | Immediate start About Castr Castr is a global live-streaming and video technology platform built for production agencies, broadcasters, corporate media teams, event companies, and organizations running business-critical video workflows. Our platform helps customers deliver live video, video on demand, OTT content, secure streaming experiences, and digital events to audiences around the world. We are expanding our outbound sales function and looking for confident, resilient, and commercially driven Sales Development Representatives to generate qualified new-business opportunities for our sales team. Compensation Competitive location-based base salary, determined by experience and local market rates Uncapped performance-based commission Clear monthly targets and commission criteria Additional earning potential for consistently exceeding targets This is a newly created outbound role, and the commission structure is designed to strongly reward qualified appointments and genuine sales opportunities. The Role This is a full-time, telephone-led outbound sales role focused on prospecting, lead generation and appointment setting. You will identify suitable businesses, reach relevant decision-makers, uncover potential requirements and create a consistent flow of qualified sales appointments. We are looking for genuine sales hunters: people who enjoy opening new doors, are motivated by results and earnings, and are comfortable speaking with businesses across the UK, Europe and North America. This is not a role for someone whose primary approach is sending automated LinkedIn messages or mass email campaigns. Email and LinkedIn may support your outreach, but the telephone will be your main sales channel. You must be comfortable picking up the phone, starting conversations, handling objections and continuing after rejection. Your objective is straightforward: Generate qualified appointments and create new sales opportunities every day. Key Responsibilities Make a high volume of outbound calls to prospective customers Identify and contact relevant business decision-makers Generate qualified appointments for the sales team Research target companies, industries and accounts Uncover prospects’ live-streaming, video, digital-content and event requirements Identify upcoming events, active projects, contract-renewal dates and purchasing timescales Introduce Castr’s live-streaming, video-on-demand, OTT, CDN, monetisation and security capabilities Qualify each opportunity before arranging a sales meeting Follow up consistently with prospects by telephone Use email and LinkedIn to support telephone outreach where appropriate Maintain accurate records of calls, conversations, follow-ups and booked meetings Support the wider sales team with account research and pipeline development Work towards agreed targets for calls, conversations and qualified appointments Share feedback on objections, customer requirements, competitor activity and market trends Who We Are Looking For You may be a strong fit if you: Have strong sales-hunting instincts and enjoy finding new business Are motivated by targets, results and uncapped earning potential Are confident making high-volume outbound calls Are comfortable speaking with senior business decision-makers Can communicate clearly, confidently and professionally Are resilient, persistent and able to handle rejection Are comfortable following up with prospects multiple times Can quickly learn new products and technical concepts Are organised and able to manage a busy daily workload Can work independently and remain productive in a remote environment Are comfortable working flexible hours to reach prospects in different time zones Are available to start quickly Previous experience in live streaming or video technology is not required. We are more interested in confidence, work ethic, commercial instincts, resilience and the ability to learn quickly. Relevant Experience Strong candidates may come from backgrounds such as: Appointment setting Telesales Sales development Business development Lead generation Recruitment Fundraising Events or hospitality sales Media or advertising sales Membership or subscription sales Customer retention Other high-volume telephone-based sales roles An interest in technology, live events, video production, media, marketing or digital content would be beneficial, but it is not essential. Sales Tools and Technology Experience with CRM systems, sales-engagement tools or prospecting platforms would be beneficial. At Castr, we believe technology should support the sales process, not replace genuine conversations with potential customers. Remote-Working Requirements This is a full-time, work-from-home position. You must have: Your own reliable computer A professional-quality headset A quiet and suitable place to work A stable and reliable internet connection The role will involve contacting prospects across the UK, Europe and North America. Some later working hours may be required to reach North American companies. Working schedules will be agreed in advance. This is not a quiet or routine 9-to-5 role. It is suited to people who want to perform, earn and progress. Career Progression Strong performers will have opportunities to progress into positions such as: Senior Sales Development Representative Business Development Representative Account Executive Progression will be based on performance, consistency, attitude and the ability to create genuine sales opportunities. What Success Looks Like Success in this role means: Consistently achieving outbound activity targets Booking qualified appointments for the sales team Speaking with relevant decision-makers and influencers Identifying businesses with genuine requirements and realistic buying timescales Providing accurate qualification information for every meeting Following up consistently and professionally Contributing directly to Castr’s sales pipeline and revenue growth Appointment quality is just as important as appointment volume. A qualified meeting should involve a relevant decision-maker or significant influencer from a suitable organisation with a genuine or potential requirement for live streaming, video on demand, OTT, digital events or related video technology. Interview Process The interview process may include: An initial screening interview A short telephone-based sales exercise A final interview with the Castr sales leadership team Candidates may be asked to demonstrate how they would open a cold call, qualify a prospect and respond to common objections. To apply: https://weworkremotely.com/remote-jobs/castr-sales-development-representative-sdr

Headquarters: Toronto URL: https://cloverlabs.ai/ Clover is building fast-moving growth systems for brands using AI-powered content, SEO strategy, and social execution. We’re looking for a Campaign Manager to own day-to-day client campaign execution across SEO-optimized content and TikTok/UGC-style content. This is a hands-on role for someone who understands how content performs, knows how to work with clients, and is excited about using AI tools to move faster without compromising quality. You’ll manage a changing portfolio of client accounts, coordinate content production, keep campaigns moving, communicate clearly with clients, and make sure execution stays aligned with strategy. This role is ideal for someone with 1-2 years of experience in campaign management, client-facing work, content creation, or a fast-moving agency/startup environment. What You’ll Do Own day-to-day campaign execution for a portfolio of client accounts. Translate client strategy into clear content plans, briefs, timelines, and execution steps. Coordinate SEO-optimized content and TikTok/UGC-style content production. Work closely with content creators and internal team members to keep delivery on track. Communicate with clients through async updates, calls, and follow-ups. Run monthly and/or biweekly client calls with clear agendas and next steps. Track blockers, risks, approvals, delays, and client feedback before they become bigger issues. Maintain clean account documentation in Notion and internal tools. QA content before it goes live to ensure it matches the client’s strategy, tone, and goals. Use AI tools to improve speed, quality, ideation, and campaign execution. Join daily team huddles and stay closely aligned with a fast-moving remote team. What We’re Looking For 1-2 years of experience in a client-facing, campaign management, customer success, agency, or content-related role. Strong understanding of SEO content and how content should be structured to perform. Experience creating or managing TikTok, UGC, or short-form social content. Experience using AI tools for content creation, ideation, editing, or workflow acceleration. Strong written communication skills, especially for client updates and async communication. High attention to detail and strong organizational habits. Comfortable managing multiple clients, priorities, and moving pieces at once. Able to follow a strategy while spotting when something needs to change. Proactive, fast-moving, and comfortable in a startup environment. Able to work EST hours, regardless of location. Nice to Have Agency experience. Experience working with brands across multiple industries. Familiarity with tools like Notion, Slack, ChatGPT/Codex, Claude/Claude Code, Higgsfield, or similar AI/content tools. Experience briefing creators, reviewing content, or managing content calendars. You’ll Be Successful If Clients always know what’s happening, what’s next, and what needs their attention. Campaigns move forward without constant reminders or last-minute scrambles. Content is aligned with strategy, brand voice, and performance goals. Internal documentation is clean enough that someone else could quickly understand account status. You catch risks early and communicate them clearly. You use AI thoughtfully to improve execution, not just generate generic content. How to Apply Send your CV to recruitement@tryredrover.com with the subject line: Campaign Manager Application - [Your Name] To apply: https://weworkremotely.com/remote-jobs/clover-labs-ai-campaign-manager-seo-ai-content

Headquarters: Toronto URL: https://cloverlabs.ai/ Clover is building fast-moving growth systems for brands using AI-powered content, SEO strategy, and social execution. We’re looking for a Campaign Manager to own day-to-day client campaign execution across SEO-optimized content and TikTok/UGC-style content. This is a hands-on role for someone who understands how content performs, knows how to work with clients, and is excited about using AI tools to move faster without compromising quality. You’ll manage a changing portfolio of client accounts, coordinate content production, keep campaigns moving, communicate clearly with clients, and make sure execution stays aligned with strategy. This role is ideal for someone with 1-2 years of experience in campaign management, client-facing work, content creation, or a fast-moving agency/startup environment. What You’ll Do Own day-to-day campaign execution for a portfolio of client accounts. Translate client strategy into clear content plans, briefs, timelines, and execution steps. Coordinate SEO-optimized content and TikTok/UGC-style content production. Work closely with content creators and internal team members to keep delivery on track. Communicate with clients through async updates, calls, and follow-ups. Run monthly and/or biweekly client calls with clear agendas and next steps. Track blockers, risks, approvals, delays, and client feedback before they become bigger issues. Maintain clean account documentation in Notion and internal tools. QA content before it goes live to ensure it matches the client’s strategy, tone, and goals. Use AI tools to improve speed, quality, ideation, and campaign execution. Join daily team huddles and stay closely aligned with a fast-moving remote team. What We’re Looking For 1-2 years of experience in a client-facing, campaign management, customer success, agency, or content-related role. Strong understanding of SEO content and how content should be structured to perform. Experience creating or managing TikTok, UGC, or short-form social content. Experience using AI tools for content creation, ideation, editing, or workflow acceleration. Strong written communication skills, especially for client updates and async communication. High attention to detail and strong organizational habits. Comfortable managing multiple clients, priorities, and moving pieces at once. Able to follow a strategy while spotting when something needs to change. Proactive, fast-moving, and comfortable in a startup environment. Able to work EST hours, regardless of location. Nice to Have Agency experience. Experience working with brands across multiple industries. Familiarity with tools like Notion, Slack, ChatGPT/Codex, Claude/Claude Code, Higgsfield, or similar AI/content tools. Experience briefing creators, reviewing content, or managing content calendars. You’ll Be Successful If Clients always know what’s happening, what’s next, and what needs their attention. Campaigns move forward without constant reminders or last-minute scrambles. Content is aligned with strategy, brand voice, and performance goals. Internal documentation is clean enough that someone else could quickly understand account status. You catch risks early and communicate them clearly. You use AI thoughtfully to improve execution, not just generate generic content. How to Apply Send your CV to recruitment@tryredrover.com with the subject line: Campaign Manager Application - [Your Name] To apply: https://weworkremotely.com/remote-jobs/clover-labs-ai-campaign-manager-seo-ai-content