Headquarters: Remote Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.We're looking for a technical, hands-on, and infrastructure-minded Engineering Manager to lead our Notifications team within the Growth organization. Notifications is a full-stack team owning the platform and infrastructure that powers every notification Discord sends, the orchestration layer that optimizes notifications globally across types, the in-app notifications center, and the user-facing settings and client experience. You will lead a team of full-stack engineers operating business-critical systems that fan out to hundreds of millions of users while shipping the re-engagement surfaces that bring them back. This role reports to the Senior Engineering Manager of Growth. What You'll Be Doing Lead a team of full-stack engineers building and operating the notifications platform — Elixir services, Python backends, pubsub pipelines, and the Kubernetes infrastructure underneath them Set technical direction for notifications infrastructure and ensure systems scale reliably as volume and complexity grow Partner with Product, Design, Data Science, and Marketing to define and execute the notifications roadmap Use experimentation and metrics to drive continuous improvement in notification engagement, retention, and long-term user trust Build a high-performing team through hiring, coaching, and instilling engineering best practices Partner with platform consumers across Discord to evolve the primitives other teams depend on to reach our users Partner with engineering leadership on strategic planning and organizational improvement What you should have 5+ years of experience as a Software Engineer, with significant time building and operating backend or infrastructure systems at scale 2+ years of experience as an Engineering Manager Comfort owning production systems built on technologies like Elixir, Python, pubsub/streaming pipelines, and Kubernetes, with strong intuition for reliability, throughput, and cost at scale Experience collaborating closely with product managers, designers, data scientists, and other engineers to define and ship solutions A track record of growing engineers and helping team members succeed Strong ownership mindset — you stay close to the technical decisions your team makes and can discuss them in depth with anyone at Discord Ability to drive a culture of 80/20 thinking, fast iteration, and high-quality delivery Bonus points Experience leading teams that own shared platforms or primitives consumed by other engineering teams Experience shipping push notifications or other re-engagement systems at consumer scale, including familiarity with deliverability, throttling, and policy considerations Full-stack experience across both frontend and backend development Strong track record of driving measurable impact through experimentation and data-driven decision making Demonstrated success driving engagement and long-term retention through messaging or re-engagement surfaces You understand the gaming industry You're a Discord user and understand the core features and flow of Discord communications The US base salary range for this full-time position is $248,000 to $341,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE. To apply: https://weworkremotely.com/remote-jobs/discord-engineering-manager-notifications

Headquarters: Remote (USA) PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.  PagerDuty is seeking an Account Manager to join our diverse, customer-focused team! As an Account Manager, you will serve as the primary point of contact for a portfolio of existing SaaS customers, partnering closely with cross-functional teams to deliver exceptional customer outcomes. You will maintain and grow customer relationships, drive product adoption, manage renewals, and identify strategic expansion opportunities that deliver measurable business value. This is an exciting opportunity to blend customer success and sales expertise to help customers realize the full potential of PagerDuty’s platform while driving revenue growth. The ideal candidate is a proactive relationship builder with strong commercial acumen, a passion for data-driven customer management, and experience with SaaS products and AI-driven insights. KEY RESPONSIBILITIES Own a portfolio of existing customers to ensure adoption, value realization, and retention. Develop and execute account plans that drive renewals, mitigate churn risk, and uncover expansion opportunities. Present and negotiate renewal proposals, structure multi-year options, and manage contract value through strategic account management. Monitor customer health using usage analytics, telemetry, and business insights to identify and address risks early. Collaborate cross-functionally with Legal, Sales Operations, and Renewals teams to ensure smooth contracting, forecasting, and reporting processes. Maintain strong product knowledge and deliver consultative guidance to drive configuration optimization and feature adoption. BASIC QUALIFICATIONS 7+ years of combined customer-facing experience, including Account Management, Customer Success, or Renewals. 4+ years of proven success managing renewals and growth within a SaaS environment. Experience using Salesforce (SFDC) and analytics tools such as Gainsight, Tableau, or Looker. Bachelor’s degree or equivalent experience. PREFERRED QUALIFICATIONS Demonstrated ability to leverage data analytics and health metrics to manage and retain customer accounts. Prior enterprise sales expertise leveraging MEDDPICC & Value Selling. Experience working with enterprise software customers or in a DevOps environment. Strong understanding of AI-powered tools and how they can be leveraged to drive efficiency and insight. Proven history of achieving revenue and retention goals through consultative account management. Self-starter with strong collaboration, negotiation, and problem-solving skills. The base salary range for this position is $105,000.00 - $125,400.00 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western AustraliaCanada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, YukonUnited States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, WyomingCandidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include: Competitive salary Comprehensive benefits package  Flexible work arrangements Company equity* ESPP (Employee Stock Purchase Program)* Retirement or pension plan* Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* Paid volunteer time off: 20 hours per year Company-wide hack weeks Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.  Go behind-the-scenes on our careers site and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program. To apply: https://weworkremotely.com/remote-jobs/pagerduty-account-manager-dc

Headquarters: San Francisco Bay Area or New York (Remote) Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.Ad Operations and Sales Analytics support Discord's ads business, partnering with Sales, Product, Engineering, Data Science, and other cross-functional teams to deliver high-quality campaign executions, impactful data insights, and go-to-market strategy across our advertising products. As an Ad Operations Manager, you will play a crucial part in scaling our Ads business. You'll improve the efficiency and scale of campaign execution while contributing to deep-dive analyses that drive business growth and inform go-to-market strategy. You'll provide valuable feedback to Product and Engineering teams, directly impacting Discord's advertising capabilities while removing friction from customers' experience with our platform. What You'll Be Doing Ensuring ad campaigns are implemented and launched on time and to specification — including campaign parameters such as dates, targeting, tracking, impression/reach goals, geographies, and budget — working closely with Account Executives and Account Managers to align setups with client objectives Providing hands-on technical support to key customers and Ad Sales partners, and owning the processes and escalation path (in partnership with Engineering) for issues related to platform integration and use Partnering with Account Managers and technical teams to optimize campaign outcomes and maximize client ROI, including troubleshooting and A/B testing of messaging, creative, and targeting Synthesizing campaign performance insights for internal stakeholders and clients — performance, trends, ROI, and actionable recommendations Building and scaling automations and tooling (including AI/LLM-based workflows) that reduce manual effort and increase leverage across the team Serving as the operational engine for multiple revenue-driving functions across the Discord Business Organization What you should have 3–5+ years of experience in digital advertising, ad operations, or related roles Hands-on experience using AI tools (e.g., LLM-based workflows, scripting/automation) to drive measurable efficiency gains in a professional environment Comfort working with data and light scripting — SQL required; Python or similar strongly preferred — to build or maintain internal tooling and reporting pipelines Demonstrated knowledge of a broad variety of ad technologies, campaign operation methodologies, and ad tracking/measurement solutions Experience partnering with Engineering and/or Product on technical escalations, platform integrations, or API-level troubleshooting Successful track record working directly with clients — understanding needs and delivering value Strong analytical proficiency: ability to query and interpret data, generate insights, and make data-driven decisions Familiarity with market trends and KPIs such as viewability, brand safety, yield analysis, and audience extension Excellent communication and collaboration skills in a fast-changing, cross-functional environment Bonus Points Experience designing or building internal automation/tooling (bots, pipelines, dashboards) that scaled a team's operations Team player with a sense of humor, humility, curiosity, and empathy This position is US-based and can be based in New York (remote) or San Francisco but if you live in the Bay Area, you’re welcome to work from our beautiful SF office.  The US base salary range for this full-time position is $192,000.00 to $216,000.00 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE. To apply: https://weworkremotely.com/remote-jobs/discord-advertising-operations-manager

Headquarters: Remote Join Vonage and help us innovate cloud communications for businesses worldwide!Primary Role:  Responsible for leading the technical design and development of projects, guiding the engineering team, ensuring code quality, and aligning solutions with business goals and technical standards. Collaborate with project managers and business stakeholders to understand business requirements and translate them into technical solutions for the development team. Implement A/B Tests in Adobe Target based on the requirements.    Education and Experience: Degree in Computer Science, Engineering, or equivalent practical experience 10+ years of hands-on AEM development experience, with a strong foundation in Java, Sling, OSGi, JCR, and Apache Web Server 5+ years of experience leading AEM architecture and delivery teams in client-facing applications.    Proven Skills and Abilities : Lead the design and implementation of AEM-based architectures to support digital marketing strategies. Collaborate with cross-functional teams to integrate AEM solutions with existing systems. Design caching and security strategies (Dispatcher, firewall, CDN) Define strategies to support multi-site and multi-language web applications by fully leveraging the capabilities of Adobe Experience Manager (AEM). Create and manage A/B and multivariate tests with Audience Segmentation from 6sense using Adobe Target. Leverage A4T to enhance analytics data captured by A/B Tests. Demonstrate experience in integrating with third-party applications ( SalesForce, OneTrust, 6sense, ) and Adobe products (Target,  Launch,  Analytics and CJA ) with AEM. Experienced in provisioning access using Adobe Admin Console,  using Adobe Support as needed and handling production deployments using Adobe Cloud Manager.  Deep understanding and experience in working with Adobe Suite of products including Adobe Experience Manager, Adobe Target, Adobe Launch, Adobe Analytics and Customer Journey Analytics.  Extensive hands-on experience in full-stack development, with a strong ability in both system and application design. Develop and oversee OSGI bundles, AEM templates, HTL/Sightly components and services, AEM launches, workflows, localization features, AEM Mobile and Forms applications and the AEM DAM. Strong hands- on experience of Components, Templates, Taxonomy, metadata management, Forward and Reverse Replication, Workflows, Content Publishing and unpublishing, Tagging, Deployment(Maven) and Content migration/ planning. Experience working with Single Page Application (SPA) frameworks such as Vue.js and React, along with comprehensive knowledge of Adobe Experience Manager (AEM) and its backend frameworks of OSGI, Sling, Sightly etc.  Provide expert guidance on AEM system engineering and support engineering best practices providing future-proof solutions.  Deep understanding of system architecture including high availability, disaster recovery, caching, CDN, and persistence layers. Work closely with the Marketing team to understand their needs and translate them into effective technical solutions. Proven track record of launching complex, enterprise-level platforms using AEM Cloud Service or AEM 6.5 Provide on-going technical support to business as well as a team of AEM engineers, functional SMEs, and business analysis across the organization. Exceptional communication and interpersonal skills — capable of engaging both executive stakeholders and engineering teams. Familiarity with Agile development methodologies (Scrum, Kanban) and test-driven development practices.   #LI-CK1There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.  Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.  To apply: https://weworkremotely.com/remote-jobs/vonage-aem-and-adobe-target-architect

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