Headquarters: Portugal Co-founded by Peter Duncan, ex-UK Chief Scout and BBC Blue Peter man, and Alex Pazderski, an avid hiker and acclaimed expedition kayaker, we are among the best experts in organizing walking & cycling holidays and adventure trips for independently-minded people. Starting in 2009, by developing several pioneering trekking itineraries in the Balkans, we now offer 800+ self-guided walking holidays and cycling tours as well as a range of meticulously curated small group and privately guided tours, family and discovery trips. Having 50+ field offices/representatives worldwide, we can serve our customers anywhere they go, providing 24/7 support.The RoleIn this role, you’ll research destinations, design walking, hiking and cycling routes, select accommodations, and ensure every detail of our trips meets our standards of authenticity, sustainability, and independence. Your expertise in adventure travel, logistics, and route planning will play a key role in delivering seamless experiences for our clients.Key responsibilities and accountabilities Trip Creation & Development: Research, design, and refine self-guided hiking and cycling itineraries that are engaging, well-paced, and aligned with our brand. Develop each route within a set timeframe and pass the finalised version to the Operations team. Route Planning: Map and verify routes, considering terrain, difficulty levels, transport options, and key points of interest. Accommodation & Supplier Coordination: Identify and collaborate with local hotels, guesthouses, transfer providers, and other partners to ensure high-quality experiences. Maintain strong relationships with existing suppliers while sourcing new, reliable partners. Stay updated on local events, weather, and potential travel disruptions. Trip Pricing & Margins: Calculate pricing and ensure healthy profit margins by negotiating supplier rates, considering operational costs, and aligning with the company's pricing strategy. Trip Documentation: Prepare detailed trip notes, maps, GPX files, and travel guides to enhance the client experience. Quality Control: Gather and analyse feedback from travellers and local partners to continually improve itineraries. Cross-Team Collaboration: Work closely with the respective Destination Manager. Assist the Product Team by updating itineraries, pricing, and descriptions in our systems. Support Adventure Sales Specialists with customer inquiries related to their trips. Sustainability & Authenticity: Ensure all trips align with our commitment to responsible travel and showcase local cultures and off-the-beaten-path experiences. Pre-departure checks: Verify transport schedules and inform Ops/DMs or customers directly of any disruptions. Emergency handling: Manage emergency calls and logs while clients are on the ground, providing real-time solutions for unforeseen issues such as supplier errors, accommodation closures, or travel disruptions. Passion for adventure travel and active tourism, particularly hiking and cycling Proven experience in designing, managing, or operating self-guided walking or cycling holidays Proficiency in route mapping tools Exceptional organisational skills and keen attention to detail Very good English proficiency (both written and spoken) Excellent communication skills (email, phone, and written content) Ability to multitask and work under pressure while maintaining accuracy Availability to travel when needed to verify routes, inspect accommodations, and maintain supplier relationships. Self-motivated and able to work independently while collaborating with a remote team Strong problem-solving skills and adaptability in a fast-paced environment Friendly, professional demeanour with a high level of personal integrity Commitment to responsible travel and sustainability, aligning with our company values Remote position with flexible working hoursFreelance contractor agreement with competitive compensationOpportunities for professional growth in a rapidly expanding adventure travel companyOutstanding learning and development opportunities, including training on our internal tools and trip design processesCollaborative, multinational team with a passion for responsible and adventure travelThe deadline for applications is 16 November 2025. To apply: https://weworkremotely.com/remote-jobs/the-natural-adventure-adventure-travel-product-specialist

Headquarters: Remote This position is responsible for representing Digital Direction as the main operations contact for our existing and new customer base.  The position offers virtual office (remote).  Principal Duties and Responsibilities:Minimum of 10+ years Telecom operations experience in customer serviceCandidate should be self-managed and drivenResponsible for the operational daily management of telecommunications including; Customer inventoryOrder managementContract management and administrationTrouble tickets- high-level of product knowledge needed to trouble shoot with the customer and carriers for quick resolutionEscalationsBilling issuesProject coordination of customer moves, adds, change, and disconnect orders Voice and data migrationsAbility to maintain positive customer and internal relationshipsMust have superior skills in communication and issue resolution Candidate must possess a high understanding of Telecom contracts Background in managing legacy telco products including; POTS, PBX, DSL, ISDN BRI and PRI, MPLS, SONET, DS1, DS3, Digitally Trunked T1, and Centrex. Background in managing and ordering SD-WAN, SIP, UCaaS, CCaaS, and other Cloud technologiesAbility to understand, analyze and explain Telco USOCs on CSRs You must be able to review telecom order packages, submit to carrier, then manage project through installationImplement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, as well as other telecommunications companies Build inventory records utilizing CSRs Review of Daily Responsibilities:Manage and support Customers – New Orders, MAC Orders, Move Orders, Complex Orders and Disconnect Orders, Billing Ticket resolution, Trouble Ticket Resolution, Escalate and Monitor Outages, Project Manage All orders through completion. Review of Qualifications:10+ years of high-level experience in a related field operations within a telecommunications companyMust have excellent customer service skills and interpersonal skillsMust have advanced level skills in MS Office with a focus on ExcelAbility to work under pressure and to multi-taskProactive, self-motivated, and determined attitudeCustomer focused with an eagerness to engage when issues are encountered To apply: https://weworkremotely.com/remote-jobs/digital-direction-telecommunication-customer-support-specialist

Headquarters: Remote-US Manifest is hiring a highly qualified, Senior+ backend software engineer responsible for designing and scaling new and existing web services and ETL architecture to support hundreds of thousands of transactions per second. This role will drive high-performance, resilient system designs in a fast-paced, data-intensive environment.The impact you will have:Architect and build robust, fault-tolerant web and ETL services that scale to high throughput.Act as a key communicator, bridging gaps between teams, clarifying technical concepts, and ensuring alignment across projects.Identify and implement improvements in system performance and processes, ensuring the company remains competitive in a fast-paced market.Design and build new features for the Manifest platform to be used by critical organizations around the world.As a Senior Backend Engineer - Product & Platform:Architect and implement scalable web services and ETL pipelinesDesign high-performance systems that efficiently handle 10K's+ transactions/secCollaborate with engineering teams to optimize existing systems and integrate new technologiesDevelop robust monitoring, testing, and deployment strategies for mission-critical servicesDefine and maintain the high standards of our engineering culture. As a part of a high performing engineering team, you’ll help recruit and onboard your colleaguesWork closely with product management, designers, and other engineersResolve issues together quickly and collaborativelyCommunicate internally and externally on what we’re building and why it’s specialAs an experienced Backend Engineer you bring the following skills and experience to the team:8+ years of experience in software engineering, with a focus on web services and ETL systemsProven track record scaling high-volume, data-intensive systemsExpertise in distributed systems, microservices, and cloud architecturesFamiliarity with containerization, orchestration, and CI/CD pipelinesHigh proficiency in our primary stack (Typescript, Mongo, Go, Python) is not strictly required, but you should be familiar enough to be able to quickly spin up on languages applicable to your role.Previous experience with commercial software products (SaaS and on-prem) that support 3rd party/external customers.Experience working in early stage technology (B2B SaaS) startupsStrong communication skills and the ability to work effectively in a collaborative environmentBonus but not required:Strong experience with MongoDB in particular and other data stores as wellExperience with or general familiarity with AI/ML, LLMs, & model tuningBackground or experience in infosec, red teaming, or broader cybersecurity conceptsExperience with other FOSS and Commercial SDLC security and DevSecOps tooling including SCA, DAST, SAST, etc.The benefits of working at Manifest include: Help organizations get new-found visibility into their software, and be more secure! Fully remote work (with potential for hybrid co-working) Unlimited PTO (which we take seriously) Medical/dental/vision insurance coverage for you and your dependents paid at 100%! Competitive salary & meaningful stock options 401(k) and retirement options️ Help get in at the ground floor of a well-funded, early stage startup! Additional benefits to come (retirement, holiday gifts, etc.) To apply: https://weworkremotely.com/remote-jobs/manifest-cyber-public-senior-backend-application-engineer-product-platform

Headquarters: Manila Philippines Salary: To Be Announced Employment Type: Full-Time | Remote About the Role We are building our talent pool for skilled and service-oriented Customer Support Representatives who are passionate about providing exceptional support experiences. This opportunity is ideal for individuals who thrive in a fast-paced, remote environment and enjoy helping customers resolve issues efficiently and professionally. Key Responsibilities Respond to customer inquiries via email, chat, or phone in a timely and professional manner Provide accurate information and effective solutions to customer concerns Document interactions, feedback, and issues in the company's support system Escalate complex or unresolved cases to higher-level support when necessary Collaborate with internal teams to ensure a positive customer experience Maintain up-to-date knowledge of company products, services, and policies Contribute to the continuous improvement of customer service processes Qualifications At least 2 years of experience in a Customer Support, Customer Service, or Helpdesk role Strong written and verbal communication skills Excellent problem-solving and multitasking abilities Empathetic, patient, and customer-focused mindset Proficiency with customer support and productivity tools, such as: Helpdesk and ticketing systems (Zendesk, Freshdesk, Intercom, HubSpot, Salesforce Service Cloud) CRM platforms (Salesforce, Zoho, HubSpot CRM) Communication tools (Slack, Zoom, Microsoft Teams) Knowledge base or chat support tools (LiveChat, Front, Help Scout) Microsoft Office or Google Workspace applications Comfortable working independently in a fully remote environment Flexible and adaptable to changing priorities and customer needs To apply: https://weworkremotely.com/remote-jobs/virco-talent-talent-pooling-customer-support-representative

Headquarters: İstanbul, İstanbul, Turkey Are you passionate about pioneering technology that's reshaping financial landscapes?What if you had a chance be a part of a transformative industry without boundaries?Join our team as a Customer Support Consultant at a leading innovative financial technology platform and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited? Let’s see what it takes What you will do: Provide exceptional customer support in the blockchain sector via chats and emails Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers’ sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client’s products and services Communicate with developers and other departments of various IT companies What you need to succeed in this role: Excellent English and Russian language (at least C1 for both spoken and written) Experience in customer service Personal or professional experience in crypto is a must Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: A strong interest in innovative financial technologies or prior experience in financial industry or payment processing Experience with CRM systems Benefits and Perks: Flexible schedule Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.Who we are:SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!Visit our website: www.supportyourapp.comDISCLAIMERWe are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. To apply: https://weworkremotely.com/remote-jobs/supportyourapp-english-and-russian-customer-support-consultant-crypto-remote

Headquarters: Narva, Ida-Viru County, Estonia Are you passionate about pioneering technology that's reshaping financial landscapes?What if you had a chance be a part of a transformative industry without boundaries?Join our team as a Customer Support Consultant at a leading innovative financial technology platform and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited? Let’s see what it takes What you will do: Provide exceptional customer support in the blockchain sector via chats and emails Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers’ sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client’s products and services Communicate with developers and other departments of various IT companies What you need to succeed in this role: Excellent English and Russian language (at least C1 for both spoken and written) Experience in customer service Personal or professional experience in crypto is a must Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: A strong interest in innovative financial technologies or prior experience in financial industry or payment processing Experience with CRM systems Benefits and Perks: Flexible schedule Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.Who we are:SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!Visit our website: www.supportyourapp.comDISCLAIMERWe are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. To apply: https://weworkremotely.com/remote-jobs/supportyourapp-fluent-english-and-russian-customer-support-consultant-crypto-remote

Headquarters: Santiago, Santiago Metropolitan Region, Chile Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited? Let’s see what it takes What You Will Do: Communicate with hot leads and existing customers via calls Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers’ sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client’s products and services What you need to succeed in this role: Excellent Czech and English (B2) communication skills At least 6 months of experience in a customer support role Attention to details Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Customer service or sales experience Experience with CRM systems Benefits and Perks: Fixed schedule, Monday to Friday, 4 AM – 12 PM UTC-3 Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.Who are we?SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!Visit our website: www.supportyourapp.comDISCLAIMERWe are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice. To apply: https://weworkremotely.com/remote-jobs/supportyourapp-fluent-czech-customer-support-consultant-latam-remotely

Headquarters: Ukraine OBRIO is an IT company with Ukrainian roots inside Genesis business ecosystem. We’re a Forbes-recognized lovemark brand with the highest eNPS in 2025. Our team consists of more than 300 talented professionals, whose ambitions and striving for success help us build the best products on the market. We have offices in Kyiv, Lviv and Warsaw. We are developing Nebula – the biggest brand in the spiritual niche: Nebula is #1 in its niche in terms of downloads and revenue targets;60 million users worldwide;Users from 50+ countries;4.8 - our average AppStore rating (with more than 215 thousand ratings). We are actively seeking a dynamic Growth Product Manager to join our team. In this role, you will be developing new positioning strategies for subscription web funnels. You will work closely with our marketing team to gain insights into our audience, market dynamics, and engagement channels, allowing you to create targeted strategies for diverse user segments. You will collaborate with your direct manager (Lead Product Manager) and four Growth Product Managers, each overseeing their own area of responsibility. Every Product Manager is supported by a dedicated cross-functional team that includes a Frontend and Backend Developer, UX Writer, UX/UI Designers, QA Engineers, as well as specialists from the Marketing and Analytics teams. This position is a perfect match for you if you excel in a fast-paced environment and enjoy seeing results of your work quickly. Why You’ll Thrive Here: Enhance your expertise: Develop skills in managing a high-load product with different monetization models (advertising/subscription/transactional);️ We prioritize automation of routine processes, allowing you to focus on high-impact initiatives. Leverage AI tools for analysis and hypothesis generation — we actively integrate modern technology into our workflow. Supporting your professional growth is our commitment: We provide access to a comprehensive corporate library (including Reforge membership), allocate an annual educational budget per employee, and nurture a networking culture with industry experts. You’ll also have the chance to explore horizontal growth opportunities, transitioning between products and broaden your expertise across domains. High degree of autonomy in decision-making: We set clear goals, but how you achieve them — the tools, methods, and solutions — is entirely up to you. We value your independent thinking and trust you to own the process. Your impact: Work closely with marketing, design, and technical teams, ensuring a seamless product cycle. Gather team insights and align them with the overall company strategy;Formulate, test, and validate numerous hypotheses to positively impact key metrics related to subscription monetization;Take charge of product development budgets and timelines, ensuring adherence and delivering exceptional results;Develop and maintain the product roadmap, outlining short and long-term goals for Nebula;Analyze competitors and market changes, communicating our bottlenecks in a timely manner;Continuously seek additional business growth points to fortify Nebula's market dominance. About you: At least 1 year of commercial experience in a similar role (we’re open to candidates of all levels — Junior, Middle, or Senior).Practical experience in generating ideas and working with monetization models;Experience managing 3 or more projects simultaneously and strong multitasking skills (this is a nice-to-have for Junior-level candidates);Practical experience with A/B testing;Experience working with analytical data using platforms such as Amplitude/Heap/Mixpanel or GA4, as well as Tableau;Understand product metrics and have practical experience in improving them through hypotheses;Understand statistics, probability and statistical significance of events;Flexible and capable of adapting to changing conditions;Knowledge about user acquisition, product marketing, and web development team dynamics. Nice-to-have: Experience with subscriptions and content;Experience with SQL, XML, JSON;Experience with Jira & Confluence. Our benefits: Work from the comfort of your home or from one of our offices in Kyiv, Lviv or Warsaw. The choice is yours!Enjoy 20 annual vacation days and unlimited sick leave, all covered by the company;Don't worry about getting the right equipment, we've got you covered if necessary;Stay healthy with access to a corporate doctor online, and health insurance options in Ukraine or a fixed amount towards insurance abroad after your probation period;Keep learning with our extensive corporate library, internal online meetings, and lectures;Grow your skills with our training compensation program;Take advantage of our supportive corporate culture, including assistance with relocation, advice on legal stay abroad, housing support, and help for third-country nationals;Have fun with our online events and team-building activities! Here's what our hiring journey looks like: Intro call with a Recruiter ️ Interview with Lead Product Manager ️ Skill Assessment ️ Final Talk with OBRIO's CPO ️ Job Offer. Let's team up and reach for the stars together! More about us on social media: Instagram, LinkedIn, TikTok. Discover our job openings, refer friends, and get an exclusive behind-the-scenes look at OBRIO by joining our Telegram. To apply: https://weworkremotely.com/remote-jobs/gen-tech-growth-product-manager-obrio

Headquarters: Wrocław, Lower Silesian Voivodeship, Poland Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited? Let’s see what it takes What you will do: Provide exceptional customer support via emails and chats Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers’ sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client’s products and services What you need to succeed in this role: Native Ukrainian and English B2 At least 2 years of experience in customer or technical support role within fintech industry Personal or professional experience with trading, investments or crypto Experience with CRM systems Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus:Familiarity with KYC & AML procedures, transaction monitoring, or crypto compliance is a plusBenefits and Perks: Flexible schedule Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.Who we are:SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!Visit our website: www.supportyourapp.comDISCLAIMERWe are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice. To apply: https://weworkremotely.com/remote-jobs/supportyourapp-fluent-ukrainian-customer-support-consultant-fintech-industry-remotely

Headquarters: Austin, TX / USA Remote / Canada Remote At Fullscript, we’re not just changing healthcare—we’re making it whole.We help 100,000+ healthcare practitioners support 10 million patients with a platform that delivers evidence-based health solutions, diagnostic support, and practitioner tools—all in one place.Healthcare today is disconnected. We’re fixing that. Fullscript makes it easier for practitioners to treat the whole person, not just symptoms, so patients get the support they need—when they need it.We’re building a better way—one where healthcare is connected, complete, and built for impact.The RoleFullscript’s diagnostics product is one of the most ambitious bets we’ve made, our first real expansion beyond supplements in the lifetime of the company. We’ve built a strong foundation, and now we’re looking for a Senior Product Manager to own and scale one of our most strategic features, Interpretations. Interpretations helps practitioners communicate lab results to their patients with clarity, confidence and clinical context. It’s already launched and showing some early traction, but it’s still in its infancy. We believe it could become the centrepiece of our diagnostic ecosystem, and we’re looking for someone to lead the charge. Why this role mattersInterpretations is more than a feature. It’s a wedge into a new era for Fullscript. One where we go from being a world-class supplement platform to a comprehensive operating system for healthcare. You’ll be joining the team that built labs from scratch. Now we’re bringing that momentum into the broader company and we need someone who can lead from the front, shape the story and make the product impossible to ignore. What You’ll Do:Own the end-to-end strategy and roadmap for the interpretations product. Deeply understand practitioner workflows, pain points and goals through constant conversations with our customer base. Identify and ship strategic pilots that expand the interpretations ecosystem. Shape and communicate a compelling product narrative to internal stakeholders, including sales, marketing and leadership so that they understand and advocate for your roadmap. Partner closely with design, engineering and clinical stakeholders, to ship fast, learn faster and iterate continuously.Collaborate with the broader product, design and engineering teams to build the connective tissue between Interpretations, Treatment Planning, and the broader Labs and Supplements features. What we’re looking for:0 - 1 product experience: You’ve owned an early stage product from idea through launch, iteration and scale. You’re comfortable with ambiguity, fast learning cycles and prioritize ruthlessly. Strategic Communicator: You can connect product work to business outcomes and bring others along. You’ve influenced cross-functional stakeholders and rallied teams around a vision. Customer Obsessed and Insights Driven: You spend time with users. You listen deeply, you build conviction not from opinions, but from patterns. Right a lot, because you listen a lot: You know when to hold strong and when to pivot. You’re humble, curious and never precious about your ideas. Speed-biased, without cutting corners: You care about the user experience, but you know when 80% is good enough to learn and iterate. Startup-trained: You’ve worked in early-stage environments ideally with experience balancing scrappy execution with structured scaling. (Bonus) Familiarity with the health-tech or diagnostics space, especially around lab results or clinical workflows. What we offer: Flexible PTO & competitive pay—rest fuels performance.RRSP match & stock options—invest in your future.Customizable benefits—flexible coverage, paramedical services, and an HSA.Fullscript discounts—save on wellness products.Continuous learning—training budget + company-wide initiatives.Wherever You Work Well—hybrid and remote flexibility.Why Fullscript?Great work happens when people are supported, challenged, and inspired. Here, you’ll be part of a team that:⬦ Values innovation—we push boundaries and always look for better ways.⬦ Supports growth—through learning, mentorship, and meaningful work.⬦ Cares about balance—with flexible work options and time off when you need it. Apply now—let’s build the future of healthcare, together.We kindly ask that all applications be submitted directly through our careers page. Due to the high volume of interest, we’re not able to respond to individual emails or messages about job postings. If your background aligns with what we’re looking for, a member of our team will reach out to you directly.Fullscript is an equal-opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request—email accommodations@fullscript.com for support.Before joining the team, all candidates who receive and accept an offer will complete a background check. We use AI tools to support parts of our hiring process, like screening and reviewing responses. Final decisions are always made by people. This process complies with privacy and employment laws across Canada and the U.S.------ MORE INFO: www.fullscript.com | www.rupahealth.com | Follow us on social media @fullscriptHQ IN THE NEWS: Fullscript acquires Rupa Health Let’s make healthcare whole To apply: https://weworkremotely.com/remote-jobs/fullscript-senior-product-manager-diagnostics