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Headquarters: Remote - US About Faire Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.Note: This is a remote role open to candidates located in Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin.About this role Our Engineering organization owns the software that makes our marketplace work. The Platform group empowers teams across Faire: Product Engineering, Data Science, Product Management, Strategy, Analytics, Finance, etc. Enabling these functions to do their best work without concern about underlying infrastructure. We enable product engineering teams to build and operate software with unmatched speed and quality. We care about good engineering practices, excellent developer experience, security, testability, ease of maintenance, and scaling to serve millions of users. We value best practices to achieve excellent availability and performance. This role is for a highly experienced technical leader in the data space, whose influence spans multiple Platform and Product groups. Within the Platform group: The Data Infrastructure team builds and operates a secure, reliable, cost-efficient, opinionated platform for data ingestion, storage, compute, orchestration, and governance.  The Analytics Platform team builds efficient data warehousing capabilities, foundational data assets, and tools to accelerate data-driven analytics. Its mandate is to reduce time from data to insights. The teams also own relationships with relevant technology infrastructure vendors. Additionally, this role would influence and interact with all data and analytics related functions at Faire. The product analytics engineering (PAE) function enables domain-specific AE capabilities, working closely with Data Science, Strategy & Analytics, Finance. The data science (DS) function leads modeling development and evaluation, raising effectiveness and efficiency of key product features. We’re looking for: An experienced technical leader with data and analytics background to work alongside and lead / influence across multiple teams and departments. Define technology strategy, roadmaps, architecture patterns and guidance. Striking the right balance of technical leadership and hands-on development. What you’ll do Plan and execute on technology projects that scale with Faire’s growth; lead architecture development with a focus on data integrity, security, performance, scale, reliability, monitoring/alerting. Engage with team planning and prioritization, balancing urgent and near-term needs with long-term goals. Provide technical guidance and mentorship on the most difficult open-ended problems we face. Including cost-efficient compute and storage, ETL and ELT pipelines, data ingest and warehousing, monitoring, alerting, and cost tracking for workloads, design practices for foundational assets, data security, privacy, and governance. Qualifications Experience designing, developing, and operating data streaming, batch, ETL/ELT, orchestration, storage, compute, workflow systems at scale. Experience defining architecture patterns and building reliable, scalable data pipelines, orchestration of data movement, querying, transformation, and frameworks for analytics engineering workflows. Strong SQL and Python skills and experience. Data warehousing experience at Petabyte scale. Snowflake, Airflow, Spark experience especially valuable. Understanding of performance, capacity, cost trade-offs in data processing systems. Experience in guiding technical and product teams on such trade-offs. Experience diagnosing, mitigating, and permanently addressing data system production issues at scale. Experience rolling out patterns for workload performance and cost optimization. Experience operating in a growth stage company, with a data function consisting of multiple teams and over 60 people. Enabling teams to operate in a self-serve model. Excellent communication, leadership, and influencing skills. A bachelor's degree in Computer Science/Software Engineering or equivalent industry experience. Select technologies we use and teach: AWS, Snowflake, Airflow, Spark, Python, Kotlin. Salary Range California & New York: the pay range for this role is $276,000 to $379,500 per year. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. Faire uses Artificial Intelligence (AI) to screen and select applicants for this position. This job posting is for an existing vacancy.Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.  Why you’ll love working at Faire Move fast: You'll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly. Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day. Best in class: Our team is full of sharp, kind, and generous colleagues who care about their craft and about helping you grow in yours. Real rewards. Competitive pay, equity, and comprehensive benefits designed to support your life inside and outside of work. Belonging: We're intentional about building an environment where every Faire employee has equal access to opportunities, growth, and success. Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog. Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.  To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form) Privacy For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy) To apply: https://weworkremotely.com/remote-jobs/faire-senior-staff-data-engineer-platform-data-and-analytics

Headquarters: San Francisco, California; USA, Remote Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.What's the opportunity?  We are seeking a Senior LATAM Partner Manager to join our team. In this role, you will be responsible for developing, managing, and growing relationships with key partners in the Latin American (LATAM) region. The ideal candidate will have a deep understanding of the LATAM market, proven partner management experience, and a strong ability to drive business growth through collaboration with external partners. As a LATAM Partner Manager, you will work closely with cross-functional teams including Sales, Marketing, Product, and Customer Success to execute strategies that expand our partner ecosystem, drive revenue growth, and improve market presence across LATAM. What will I be doing?  Manage Partner Relationship: Build and maintain strong, long-lasting relationships with existing and potential partners in LATAM. Act as the main point of contact for all partner-related inquiries, fostering trust and open communication. Collaborate with partners to identify new business opportunities and expand existing partnerships. Negotiate, close, and manage partnership agreements that align with business goals. Market Expansion and Partner Acquisition: Identify and recruit new partners across LATAM, focusing on those that align with the company's strategic objectives and pipeline goals. Support the onboarding process of new partners and ensure they have the tools and knowledge needed for success. Develop go-to-market strategies for new partner launches and promotions in the region. Performance Monitoring and Optimization: Track partner performance, including sales targets, growth metrics, and overall contribution to business success. Run weekly forecasts with partners to drive accountability and performance.  Analyze market trends and partner performance data to recommend areas for improvement and new opportunities. Implement joint business plans with partners to drive revenue growth, increase market share, and deliver measurable results. Cross-Functional Collaboration: Work with internal teams such as product to provide feedback on PMF in region. Partner closely with sales of opportunity transfer, progress and overall pipeline forecasting and health.  Coordinate with marketing to develop co-branded campaigns and materials that support partners and enhance brand visibility. Reporting and Analytics: Provide regular updates on partner performance, KPIs, and sales metrics to senior management. Regional Expertise: Stay current on trends, regulations, and industry best practices specific to the LATAM market. Leverage local market knowledge to help shape partnership strategies and support the company’s regional growth objectives. Understand cultural nuances, business practices, and economic conditions in various LATAM countries to adapt the partnership approach. What skills do I need?  8+ years of experience in partner management, business development, or sales, with a strong focus on LATAM markets. Experience running channel sales or direct sales is a big plus.  Proven track record of driving revenue growth and building successful partnerships in LATAM. Experience in B2B SaaS or AI environments. Strong negotiation, communication, and interpersonal skills. Fluency in Portuguese is required (both written and verbal), Spanish is a plus; English proficiency required. Ability to manage multiple projects simultaneously and meet deadlines. Analytical mindset with the ability to work with data and generate actionable insights. Benefits  We are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us!  Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews - great work is rewarded! Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated. Flexible paid time off policy Paid Parental Leave Program 401k plan & match In-office bicycle storage Fun events for employees, friends, and family! *Proof of eligibility to work in the United States is required. The OTE range for candidates within the San Francisco Bay Area is $192,000-$260,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).   #LI-HybridPolicies  Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.   Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. To apply: https://weworkremotely.com/remote-jobs/fin-senior-partnerships-manager-latam

Headquarters: Remote • Canada, France, Spain, Germany, UK About Upsun (formerly Platform.sh)  Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get: Predictable performance, even at scale Secure, compliant environments by default  Real-time observability and profiling built in Cloning, configuration, and provisioning in seconds  AI-ready features that plug directly into your stack The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation. Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work. Our values:  We make a positive impact. We aim for the stars. We care for each other.  Impact of an IT Systems Engineer As an IT Systems Engineer you take the identity plane from working to well-run: automated, governed, and consistent, so access is correct by default, and our auditors find evidence rather than surprises. Reporting to the IT Director, you play a pivotal role in a growing internal IT department, driving the internal systems layer around identity—from our SaaS estate to Google Workspace. You are the person who makes identity quietly reliable: predictable, documented, and automated, while remaining flexible enough to support the wider IT function as our scaling remote organization evolves. What to expect Identity and access management: Own Okta as the backbone of how people get access, managing the app catalog (SSO integrations for new SaaS tools), policy management (MFA, device trust), and directory hygiene (Universal Directory, group management, breakglass access). Run identity day to day, refine our SSO and SCIM integrations, and keep joiner, mover, and leaver flows accurate from our HR system.   Lifecycle and access automation: Automate provisioning and deprovisioning so access is granted and revoked automatically, not by hand. Build and maintain workflows with tools like Okta Workflows and n8n, manage access configuration as code, and keep SCIM provisioning in sync with our HR system.   Process and governance: Structure and harmonize clear procedures around the identity plane, so access requests, approvals, and reviews follow one consistent, documented path instead of ad hoc steps.   Internal IT systems and SaaS administration: Own our internal systems end to end. Integrate, secure, and validate our SaaS stack, administer Google Workspace as our core collaboration suite, connect our tools through Okta and our HR system, and own the application validation process.   Compliance engineering: Implement and evidence access controls for ISO 27001 and SOC 2 Type 2 with our Security team, ensuring access reviews and audit logs are a by-product of well-built systems, not a quarterly scramble.   Endpoint and device management (shared): Partner on administrating Jumpcloud our MDM across macOS, Windows, and Linux, sharing endpoint and device management with our IT Operations and Endpoint Manager so coverage scales with the team.   Where the team needs you: We are a small, growing IT team, so scope will flex over time. You are happy to pick up adjacent systems work and support across the wider IT function as our needs evolve. What you bring Identity expertise: Deep, hands-on experience with Okta or a comparable identity provider, including SSO, SCIM, lifecycle automation, and API-driven provisioning IT Experience: Typically 5 or more years in IT systems, identity, or access engineering, including time in a developer-heavy or engineering-led environment. Automation skills: You build automation with tools like Okta Workflows, n8n, or similar, you are comfortable with APIs and webhooks, and you script in Python or a comparable language. Process optimization: You bring order to environments that grew quickly. You write clear procedures, standardize how things are done, and leave systems better documented than you found them. SaaS-first operations: You have run and integrated a SaaS-based environment, where identity and APIs matter more than racks and networks. Compliance fluency: You have worked inside ISO 27001 or SOC 2, ideally Type 2 where evidence is continuous, and you understand what auditors actually need. Remote collaboration: You work well without close supervision in a fully remote team, and you communicate clearly with technical and non-technical colleagues alike Google Workspace administration: We are a Google shop, so hands-on Google Workspace administration is core to this role: users, groups, policies, and security settings. Working style: You are comfortable wearing several hats in a small IT team, picking up adjacent systems and endpoint work, and flexing as priorities shift. Bonus points Comfort managing configuration through Git-based workflows, or infrastructure as code with Terraform.   Professional proficiency in French.  Where we hire At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Canada, France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries.  How we hire We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.    You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment.  45 Minutes with Talent Acquisition  60 Minutes with Hiring Manager (Director, IT) 60 Minutes with Team (Senior Director, Site Reliability Engineering & Senior IT Manager) 45 Minutes with Executive (Senior Director, FP&A & IT) All roles require background checks. What we offer A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp. An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women. ️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution. A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives Benefits and perks - Make the most of what matters to you Flexible PTO Comprehensive healthcare coverage (UK, Canada, France, Spain) Company stock options Professional development budget Office equipment budget ‍️ Wellness budget Annual team gatherings Internet reimbursement Inclusive parental leave ️ Remote work travel program You belong here At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you. To apply: https://weworkremotely.com/remote-jobs/platform-sh-it-systems-engineer

Headquarters: Remote, North America About Upsun (formerly Platform.sh)  Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get: Predictable performance, even at scale Secure, compliant environments by default  Real-time observability and profiling built in Cloning, configuration, and provisioning in seconds  AI-ready features that plug directly into your stack The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation. Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work. Our values:  We make a positive impact. We aim for the stars. We care for each other.  Impact of a Director, Sales As our Director, Sales for Dispatch at Upsun, you play a key role in driving new customer growth and building the founding go-to-market team of our groundbreaking new product, Upsun Dispatch. Dispatch is a standalone platform where AI agents and human developers work together in structured workflows, bringing trust, control, and guardrails to the new AI-driven software development lifecycle (SDLC). You will help organizations discover the value of Dispatch by identifying early adopters, validating the product in the market, building trusted relationships, and guiding prospects from initial interest through long-term partnership- while building and leading the team that will scale this motion. Reporting to the CRO, you own the full go-to-market motion for Dispatch: personally driving the sales cycle in year one, from prospecting and qualification to closing and account expansion, while simultaneously leading a team of 4 to scale the motion as the product validates in market. Because this is a new product introduction, market validation is a core component of this role, and you will be hands-on in the field alongside your team, not just directing from above. You will collaborate closely with Product and Engineering to share market feedback, while also working alongside Marketing and Customer Success to deliver a seamless buyer experience.    What to expect Team Leadership & Development: Lead and coach a team of 4 as Dispatch scales, while remaining personally hands-on in deals, prospecting, and demos in year one to prove the model firsthand. Territory & Account Strategy: Design and own a tailored plan to achieve corporate objectives within new and existing client accounts, focusing on engineering teams grappling with AI code volume and SDLC bottlenecks. End-to-End Ownership of Full Sales Cycle: Manage the full sales cycle from prospecting through deal closure, including assessing buying intent and meticulously tracking customer and transactional data in Salesforce, while building repeatable process for your team to follow. Market Validation & Pioneer Selling: Act as the commercial pioneer for Upsun Dispatch. Gather critical customer feedback to validate the product-market fit, and work directly with our cross-functional “Dispatch" product team to iterate on features and go-to-market strategy. Dedicated Team Collaboration: Partner closely with your dedicated BDR for pipeline generation and your dedicated Solutions Architect for technical validation, ensuring effective coordination and support throughout the sales process. Product Demonstrations: Deliver compelling product demonstrations to prospective customers alongside your Solutions Architect. Showcase how Dispatch orchestrates handoffs between agents and humans, enforcing quality gates and integrating seamlessly with tools like GitHub, Linear, GitLab, and Jira. Market & Competitive Insight: Stay highly informed on the rapidly shifting AI landscape, competitor offerings, industry trends, and LLM advancements to strategically position Upsun Dispatch. Stakeholder Communication: Foster strong, clear communication with management, customers, partners, and internal teams, including pre-sales and onboarding staff, and actively participate in strategy and customer care initiatives. Forecasting & Deal Execution: Own forecasting and pipeline accountability for yourself and your team, Accurately forecast pipeline activity and successfully close new business by clearly differentiating Upsun Dispatch's structured, agentic workflows from competing, unstructured solutions. Regional Travel: Travel as needed to support sales efforts and deepen customer relationships. Occasional European travel may be required for events and opportunities with key decision makers. What you bring 10+ Years of Technology Sales Experience: Demonstrated success in technology-focused B2B sales environments, with substantial experience selling into the market. Experience taking new products to market (0-to-1) is highly desirable. People Leadership: Proven ability to hire, coach, and develop sales talent, with comfort operating as a player-coach in the early stages of a team's build-out. Technological Acumen & AI Interest: Quickly grasps new technological concepts, with a strong interest in AI/LLMs, developer tools, cloud platforms, and modern application architectures. You understand the shift in the SDLC brought by AI-generated code. Tenacity and Target-Driven: Tenacious in pursuit of sales targets, with a strong desire to consistently exceed expectations in an experimental and rapidly evolving product environment. Strong Value-Selling Approach: Passion for resolving customers' business challenges, using technology alongside self-direction and resourcefulness. You can articulate the value of governance and guardrails in an AI-accelerated world. Growth Mindset: Demonstrates a sustained commitment to continuous improvement. Actively pursues learning opportunities, solicits feedback proactively, and embraces coaching as a catalyst for performance acceleration. Pipeline Generation: Strong experience generating sales pipeline, identifying leads, and nurturing prospects through to contract signature. Communication and Interpersonal Skills: Excellent verbal and written communication abilities, with the confidence to engage effectively with both technical (Engineering Managers, CTOs) and business stakeholders at all seniority levels. Team Collaboration: A team player with a positive attitude, eager to collaborate within a diverse, global team setting, especially working in tight coordination with your dedicated BDR and Solutions Architect. Sales Methodologies: Demonstrable experience closing new clients using Solution Selling and Value-based selling techniques. Familiarity with MEDDIC / MEDDPICC is preferred. Self-Starter: Independent and proactive, able to initiate and drive opportunities forward while contributing to a global sales organization. CRM Proficiency: Experience using CRM tools, preferably Salesforce, to manage pipeline, forecasting, and customer relationships. Travel Requirements: Willingness to travel as required to meet business needs (approximately 25–30% of the time). Where we hire At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in the US. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in the US.  How we hire We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.    You can expect 5 video interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment.  45 Minutes with Talent Acquisition 60 Minutes with Hiring Manager (CRO)  60 Minutes with Team (Senior Director, Customer Solutions) 60 Minutes with Leadership Panel (Case Study + Q&A)  All roles require background checks. What we offer A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp. An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women. ️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution. A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives Benefits and perks - Make the most of what matters to you Flexible PTO Comprehensive healthcare coverage (UK, Canada, France, Spain, USA) Company stock options Professional development budget Office equipment budget ‍️ Wellness budget Annual team gatherings Internet reimbursement Inclusive parental leave ️ Remote work travel program You belong here At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you. To apply: https://weworkremotely.com/remote-jobs/platform-sh-director-sales

Headquarters: San Francisco, California; USA, Remote Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.What's the opportunity?  As a Mid-Market Account Executive, you will be a key member of the team leading the growth of our new business in Latin America. We’re building a world-class sales organization, and the road ahead is going to be very exciting.  In this role, you'll be a key player in driving Fin's growth and acquiring new clients within the LATAM region. You’ll have the chance to engage with top companies, generate new business opportunities, and make a significant impact on both regional and global business objectives. This is an opportunity to shape the future of our LATAM strategy, develop your career in a high-impact role, and play a key part in elevating the bar for success as we scale. What will I be doing?  Drive the acquisition of new clients and manage the full sales cycle (prospecting to closing) in the LATAM market Build and maintain a healthy sales pipeline, consistently prospecting to meet monthly and quarterly revenue goals Provide timely and accurate forecasts and clear visibility on revenue performance Stay updated on product knowledge and evolving processes Develop and deliver tailored product demos to address each client’s unique challenges and needs Take a consultative approach to sales, identifying and addressing customer pain points while positioning our solutions as trusted partners Focus on exceeding sales targets and demonstrating competitiveness. Engage in team development and mentoring. Represent the voice of the customer to cross-functional teams (Marketing, Product). Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team Adapt quickly to changes in market conditions, customer needs, and product updates Use creative problem-solving to overcome obstacles and close deals Leverage sales tools and CRM software to track leads, progress, and activities Negotiate contract terms to close deals while maintaining healthy margins Exhibit grit and determination to succeed, overcoming challenges and driving results. Willingness to travel within the country to support client needs and business objectives What skills do I need?  4+ years of experience as an Account Executive. 2+ years of SaaS experience selling similar products. Must be fluent in Portuguese; proficiency in Spanish is also a plus. Strong sales instincts and track record hitting and exceeding quota Exceptional written and verbal communication Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes Ability to close net new business in a competitive landscape Exhibits a growth mindset, intellectual curiosity, and ambition Benefits  We are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us!  Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews - great work is rewarded! Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated. Flexible paid time off policy Paid Parental Leave Program 401k plan & match In-office bicycle storage Fun events for employees, friends, and family! *Proof of eligibility to work in the United States is required. The OTE range for candidates within the San Francisco Bay Area is $226,000-$270,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).   #LI-HybridPolicies  Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.   Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. To apply: https://weworkremotely.com/remote-jobs/fin-account-executive-midmarket-latam

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