Deadline Date: Monday 22 June 2026Requirement: Cyber Operations Management System (COMS) DemonstrationLocation: OffsiteNote: Please refer to your Subcontract Agreement, article 6.4.1.a, which states “Off-Site Discount: 5% (this discount is applicable to all requirements, and applies when the assigned personnel are permitted to work Off-Site, such as at- home)". Please be sure to price this discount in your overall price proposal when submitting bids against off-site RFQsPeriod of Performance: EDC + 4 months. Estimated start date: 15 July 2026 (tentative)Required Start Date: 15 July 2026 (tentative)Required Security Clearance: NATO SECRET SECTION 1 – INTRODUCTION1.1 BackgroundThe NATO Communications and Information Agency (NCIA) is dedicated to acquiring, deploying, and defending communication systems for NATO's political decision-makers and Commands. It operates on the frontlines against cyber-attacks, collaborating closely with governments and industry to prevent future debilitating attacks. The NCI Agency plays a crucial role in maintaining NATO's technological edge and ensuring the collective defence and crisis management capabilities of the Alliance. In pursuit of this mission, NCIA requires specialized advisory services to enhance its interim workforce capacity.The Cyber Operations Management System (COMS) demonstration is a high priority task which aims at:Building a mock-up environment on the NATO Software Factory to replicate the functionalities that exist in the operational version of COMS today.Capturing the requirements and demonstrating to industry the functionalities of the current capabilities by demonstrating on the mock-up environment.COMS operates on the NCSC NROP and NCSC NSOP CIS and is accessible from NATO-wide stakeholders from their respective low-side and high-side environments. COMS supports Cyber Incident Response and Defensive Cyber Operations and is therefore a critical component of the NATO Cyber Security Centre (NCSC) today and the NATO Integrated Cyber Defence Centre (NICC) tomorrow.1.2 Scope of WorkThe purpose of this Statement of Work (SOW) is to acquire contractor support to build a mock-up environment of the current COMS NR and COMS NS. Based on the mock-up of the environment, the contractor shall identify and capture the requirements of what COMS is able to deliver today in a video demo to be presented at a planned industry engagement day.SECTION 2 – PERFORMANCE REQUIREMENTS2.1 Deliverable D1: Mock-up of COMS NR/NS Environment on the NATO Software FactoryThe contractor shall build a mock-up environment that simulates what is doable today on COMS NR and COMS NS, including the relation between Atlassian JIRA, Atlassian Confluence, and all plugins currently installed on the production environment. It will notably replicate all Jira processes supporting the execution of the DEFEND branch missions, as well as all other supporting Jira processes (including but not limited to 'STAGIL assets' projects). It will also replicate the mechanism allowing low-side workflows tracking from the high-side with the associated hand-over/take-over mechanism, the dynamic wiki page publications based on Jira issues changes, and the use of dynamic page templates (scaffolding/reporting-based).Acceptance Criteria D1All existing processes at the first day of Contract Award on COMS (Jira) NR and COMS (Jira) NS are replicated on the mock-up environment. All data-types used for any of these processes have corresponding mock-up data implemented that will allow at least 10 different instances of each process to be run without using the same data twice. Any Confluence space and pages used in support of these processes must also exist on the mock-up environment, including dynamic elements, labelling, and all plugins as on production. The simulation of the Data diode and the replication mechanism must be implemented.Due Date: 60 days from Base Period EDCPayment Milestone: 40% of contract value. After deliverable completion and signed Delivery Acceptance Sheet (DAS).2.2 Deliverable D2: Identification and Documentation of the COMS RequirementsBased on the mock-up environment established in D1, the contractor shall identify and capture the functional and non-functional requirements of what COMS is able to deliver today into a NATO AQAP conforming format that is readable and unambiguously understandable by a third-party company having no prior knowledge of NCSC, NCIA, or NATO. The requirements shall be organized in logical groups to facilitate the production of a video in D3. The requirements shall be written such that a third party could recreate, using one or multiple technical capabilities, a solution that would satisfy the identified requirements. The requirements will be captured within the COMS Confluence environment until final review is agreed. The final deliverable will be in Word document format.Acceptance Criteria D2The requirements shall meet the following principles: each must be unique, testable, verifiable, unambiguous, traceable, and necessary in accordance with the relevant NATO AQAP.Due Date: 45 days from Base Period EDCPayment Milestone: 20% of contract value. After deliverable completion and signed DAS.2.3 Deliverable D3: Creation of a Video Demonstrating the Identified Requirements in D2The contractor shall produce a recorded video introducing what COMS is today, and going through the different requirements captured in D2. The requirements document shall identify the timestamp in the video at which each requirement is being presented. The video in D3 and the requirements in D2 will be made available to industry as part of pre-solicitation industry engagements.The video shall be securely hosted by the contractor. A copy shall be delivered to NCIA. The video shall remain available on the contractor-hosted platform, and as per D4, for a duration of contract end plus 2 months.Acceptance Criteria D3The video shall be endorsed by NCIA. Minimum resolution: 1920x1080p using H.264/AVC encoding. Supporting audio shall be a minimum of 44 kHz. The narrator must have STANAG 6001 Speaking skills of level 4 minimum. The content of the material shall meet or exceed ISO 40180, and cover all requirements identified and endorsed in D2.Due Date: 70 days from Base Period EDCPayment Milestone: 20% of contract value. After deliverable completion and signed DAS.2.4 Deliverable D4: Demonstration of the COMS Mock-up EnvironmentThe contractor shall present a live demo of the COMS mock-up environment as part of an industry engagement day organized by NCIA. The demo will take place online. The live demo shall cover the points of the video in D3, with an authorized level of interaction (questions from industry). The Q&A session may be organized at the end of or during the demo, as best determined by the contractor.NCIA is responsible for inviting industry and setting the date of the demo. The contractor shall ensure availability and full working condition of the environment at the time of the demo. Depending on the risk of non-availability, an alternate date may be set by common agreement between NCIA and the contractor. NCIA will be present during the demo to answer questions.Acceptance Criteria D4The live demo occurred and all invited industry members who confirmed attendance were able to attend. No disruption of video or audio of more than 5 seconds, and no dropping of participant connections caused by the contractor, occurred.Due Date: 100 days from Base Period EDCPayment Milestone: 20% of contract value. After deliverable completion and signed DAS.SECTION 3 – CONTRACTOR QUALIFICATIONS3.1 Contractor Experience[See Requirements]3.2 Personnel RequirementsThe Contractor shall determine and provide the appropriate number and composition of personnel — possessing the necessary qualifications, skills, and experience — to successfully fulfil all requirements of this effort, taking into consideration the very tight delivery timeline. NCIA expects 3 persons to work on this SOW to meet the deadlines. The Contractor shall ensure that the proposed team is capable of delivering high-quality, timely, and fully compliant deliverables as specified in this SOW.Only the company's project manager must hold a NATO SECRET security clearance, necessary to access the production environment. Other contractor staff must be authorized at NATO RESTRICTED level.The work shall be executed fully at the contractor's facilities.SECTION 4 – PROJECT MILESTONES AND DELIVERABLESDeliverable D1: Mock-up of COMS NR/NS environment on the NATO Software Factory. Due: 60 days from Base Period EDC. Payment: 40% of contract value.Deliverable D2: Identification and documentation of the COMS requirements. Due: 45 days from Base Period EDC. Payment: 20% of contract value.Deliverable D3: Creation of a video demonstrating the identified requirements in D2. Due: 70 days from Base Period EDC. Payment: 20% of contract value.Deliverable D4: Demonstration to selected industry members of the COMS mock-up environment. Due: 100 days from Base Period EDC. Payment: 20% of contract value.Payment is dependent upon successful acceptance of each deliverable and the signed Delivery Acceptance Sheet (DAS). Invoices shall be accompanied by the DAS, signed by the contractor and the NCIA POC.SECTION 5 – COORDINATION AND REPORTINGReporting mechanisms will be defined during the kick-off meeting.SECTION 6 – SCHEDULEThe Task Order will be effective immediately after contract signature. The estimated starting date is 15 July 2026 (tentative), with a period of performance of EDC + 4 months.SECTION 7 – TRAVELThere is no travel expected. Exceptionally, if any travel is required, costs are considered to be included in the overall contract price and will not be reimbursed separately.SECTION 8 – PURCHASER-FURNISHED INFORMATION AND RESOURCESNCIA to fund the access to the NATO Software Factory.NCIA to deliver the laptops necessary to access the NATO Software Factory (maximum 3 laptops).NCIA to provide technical support (1 hour per working day) to assist the contractor in delivering on scope, time, schedule, and expected quality.3. CONTRACTOR QUALIFICATIONSRequired Experience and SkillsExcellent knowledge (5+ years) of Atlassian JIRA Datacenter administration.Excellent knowledge (5+ years) of Atlassian Confluence Datacenter administration.Prior experience working on the NCIA COMS Environment.Excellent knowledge in scripting languages (e.g., Bash, Python) for automation and customization tasks.Excellent knowledge in deploying solutions on Microsoft Azure environments.Excellent knowledge of Java, Groovy, and ScriptRunner.Strong experience in dynamic content management and integration between Atlassian JIRA and Confluence.Strong experience in managing metadata in Atlassian Confluence, Office and PDF documents, and Microsoft SharePoint.Strong understanding of the inner workings of Atlassian JIRA and Confluence instances, including at database level.Experience with the management of Linux servers (preferably RedHat).NATO SECRET security clearance required for the project manager. NATO RESTRICTED authorization required for all other contractor personnel.

Gritter Francona is seeking an IT Asset Management Program Manager to support a federal Information Technology Asset Management (ITAM) program. This role will serve as the primary client-facing lead and will oversee the successful delivery of program management support for an enterprise ITAM effort focused on strengthening asset accountability, lifecycle management, governance, reporting, and operational visibility.The Program Manager will coordinate directly with government program leadership, manage project execution, monitor schedules and deliverables, oversee risk and issue management, and ensure clear communication across stakeholders. The ideal candidate has experience leading federal IT programs, managing complex deliverables, and supporting structured governance, compliance, and reporting activities in a mission-focused environment.Serve as the primary client-facing lead for day-to-day program execution and coordination with government stakeholders.Manage delivery of program management support activities, including project planning, schedule management, risk and issue tracking, status reporting, and stakeholder communications.Oversee development, maintenance, and delivery of key project artifacts, including project management plans, work breakdown structures, program schedules, risk registers, communication plans, status reports, and meeting materials.Coordinate across project team members to ensure deliverables are accurate, timely, complete, and aligned with client expectations.Monitor project performance against approved plans, milestones, and deliverable schedules; identify deviations and recommend corrective actions.Lead recurring meetings, briefings, and working sessions with government and contractor stakeholders.Support ITAM governance, policy, strategic planning, and program management activities across hardware asset management and software asset management workstreams.Maintain visibility into program risks, issues, dependencies, action items, and decision points.Ensure project documentation is organized, accessible, and maintained in accordance with client requirements.Support audit readiness, compliance reviews, data calls, and leadership reporting as needed.Promote consistent communication, accountability, and transparency across the project team.Required QualificationsBachelor’s degree.Minimum of 8 years of relevant experience.Experience managing federal IT, program management, or management consulting projects.Experience leading client-facing project delivery, including schedule, risk, issue, action item, and deliverable management.Strong written and verbal communication skills, including the ability to prepare executive-level briefings, reports, and project documentation.Experience coordinating cross-functional teams and managing multiple concurrent priorities.Ability to work effectively with government stakeholders, technical teams, analysts, and subject matter experts.Proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, and Project.U.S. citizenship required.Preferred QualificationsPMP certification.Lean Six Sigma experience.Experience supporting IT Asset Management, Hardware Asset Management, Software Asset Management, IT governance, IT service management, or enterprise IT operations.Experience supporting Department of Veterans Affairs or other federal civilian agency programs.Familiarity with federal IT governance, compliance, audit readiness, and reporting requirements.Experience developing or managing project management plans, integrated schedules, risk registers, stakeholder communication plans, and monthly status reports.Experience working in remote delivery environments with geographically dispersed teams.Health Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Short Term & Long Term DisabilityTraining & Development

BusPlanner is hiring an Events Coordinator to support our Events team with the logistics, planning, and marketing behind our presence at conferences, trade shows, webinars, and user events across North America. This is a fully remote role based in Pakistan, ideal for someone who is exceptionally organized, an excellent communicator, and energized by keeping many moving parts on track at once.You'll work closely with our Events Team Lead as the operational backbone of our event calendar, owning timelines, coordinating vendors and registrations, and helping promote each event before, during, and after it happens. When our events run flawlessly, it's because someone like you made sure every detail was handled.This role is based in Pakistan but works Eastern Time (EST) business hours to stay closely aligned with our North American Events team. You should be comfortable working a North American schedule, which falls during the evening and overnight in Pakistan. No travel is required; this is a behind-the-scenes role that keeps our events running from anywhere.Why BusPlanner?BusPlanner is a leading North American tech company that provides all-in-one transportation management software to K-12 school districts. Across our customer base, we enable hundreds of transportation directors to save thousands of dollars every year by running all facets of their operations through our intuitive, easy-to-use platform.BusPlanner's product suite is trusted by school districts across North America and is rapidly expanding in the US market, having won contracts with some of the largest school districts in the country including Miami-Dade (Florida), Gwinnett County (Georgia), and Guilford (North Carolina), among many others. BusPlanner has a long history of serving the education market and is well positioned to further penetrate the US market in the coming years.BusPlanner's leadership team consists of seasoned entrepreneurs with significant experience building and growing successful software businesses, including (i) FieldEdge, a leading provider of software for the field services market, which the team grew more than 5x and sold to a mega-cap private equity fund, and (ii) AutoLeap, a leader in the auto repair software market that has raised more than $50 million from some of the most reputable VC firms in Silicon Valley.As a successful Events Coordinator, you will:Coordinate the logistics for conferences, trade shows, VIP dinners, webinars, and user events, including venues, hotels, catering, travel, shipping, and on-site materials.Own the event calendar and project timelines, building run-of-show schedules, task lists, and deadlines, and keeping every workstream on track.Manage attendee workflows, including invitations, registrations, RSVPs, and guest lists, keeping all data clean and current.Liaise with vendors, venues, and partners across time zones, gathering quotes, tracking deliverables, and confirming details.Coordinate booth materials, signage, giveaways, and shipping so nothing is missing on event day.Support event marketing by drafting and scheduling email invitations, helping build registration and landing pages, promoting on social channels, and managing post-event follow-up.Track budgets, process invoices, and reconcile event expenses.Capture and report event metrics such as attendance and leads, and ensure leads flow into our CRM.Provide responsive remote support before and during live events, anticipating needs before they become problems.You Should Apply If:You are exceptionally organized: you keep many events, deadlines, and details on track at once without ever dropping a ball. This is the single most important quality we are hiring for.You are a strong communicator: your written and verbal English is clear, professional, and proactive.You move with urgency: you prioritize quickly and keep work progressing under deadline pressure.You take ownership: you follow up proactively and close loops without being chased.You are tech-savvy: you are confident in Microsoft Office (especially PowerPoint, Excel, and Word) and comfortable using AI tools like Claude to work faster and produce better results.You Should Not Apply If:You prefer a slow pace or rigid, step-by-step processes with little variety from day to day.You are uncomfortable juggling multiple events and competing deadlines at the same time.You struggle to communicate clearly in writing with colleagues across time zones.You are not comfortable taking ownership, following up proactively, or working with some ambiguity.You are not interested in learning about a new industry like K-12 student transportation.You are unable to work Eastern Time (EST) hours from Pakistan, which means an evening and overnight schedule.2+ years in events coordination, marketing coordination, project coordination, or a comparable role.A high degree of organization and meticulous attention to detail, with a proven ability to manage multiple events and deadlines simultaneously.Excellent written and verbal English communication skills.Strong proficiency with Microsoft Office, especially PowerPoint, Excel, and Word.Familiarity with AI tools like Claude, and the initiative to use them in day-to-day work.Ability to work Eastern Time (EST) business hours while based in Pakistan, staying aligned with a North American team.Experience supporting trade shows, conferences, or large-scale events is a plus.Familiarity with CRM and marketing tools such as Outreach and webinar platforms is a plus.

<h1 style="text-align: center;">Upstream Rehabilitation is looking for a Senior IT Business Analyst to join our team!</h1> <p> </p> <p><strong>Title: Senior Business Analyst</strong></p> <p><strong>Location: Remote</strong></p> <p> </p> <p><strong>Build Your Career with Us!</strong></p> <p>Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion. We are committed to providing exceptional care and remarkable experiences. We strive to provide an inclusive work environment where our differences are celebrated for their value to our communities, patients, and teammates. With a network of over 1,200 clinics coast-to-coast<strong> </strong>across 26 brand partners, and over 8,000 employees, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and a focus on patient care.</p> <p><strong>The Role:</strong></p> <p>Join Upstream Rehabilitation and help drive meaningful impact for both associates and patients.</p> <p>As a Senior Business Analyst, you’ll lead cross-functional initiatives across the Software Development Life Cycle, partnering with business and IT stakeholders to define requirements, align priorities, and deliver solutions that create measurable value. You’ll play a key role in driving clarity, managing change, and supporting successful implementation.</p> <p>In this role, you’ll also help strengthen best practices and foster collaboration across teams, all while supporting Upstream’s mission, vision, and values.</p> <p><strong>What You’ll Do:</strong></p> <ul> <li>Lead end-to-end requirements for complex, cross-functional initiatives from discovery and scope definition to delivery.</li> <li>Partner with business, product, engineering, QA and project leaders to align on approach, milestones, risks and success metrics.</li> <li>Facilitate stakeholder workshops to analyze current processes, identify gaps and design improved future-state workflows.</li> <li>Create and manage clear, actionable deliverables (user stories, acceptance criteria, process flows, data mapping, business rules).</li> <li>Own requirements across the SDLC, ensuring traceability and effectively managing evolving scope and priorities.</li> <li>Collaborate with technical teams to evaluate solutions and ensure alignment with business goals and compliance needs.</li> <li>Support QA and UAT to validate outcomes, resolve defects, and ensure high-quality releases.</li> <li>Communicate status, risks, and decisions to stakeholders and leadership with clarity and consistency.</li> <li>Drive implementation readiness, documentation, and adoption while mentoring others and elevating BA best practices.</li> <li>Other projects and duties as assigned.</li> </ul> <p><strong>Who You Are:</strong></p> <ul> <li>Bachelor’s degree (or equivalent experience) in Business, Information Systems, Healthcare Administration or a related field.</li> <li>5+ years of experience delivering complex initiatives as a Business Analyst/Sr. Business Analyst across the SDLC (Agile and/or Waterfall).</li> <li>Proven ability to lead discovery, define requirements, and produce clear, actionable deliverables (user stories, process flows, acceptance criteria).</li> <li>Experience partnering cross-functionally with business, product, engineering, and QA to manage scope, ensure traceability, and drive delivery.</li> <li>Strong understanding of systems, integrations, and data flows, with the ability to connect technical solutions to business outcomes.</li> <li>Confident communicator and facilitator who can align stakeholders and translate between business and technical teams.</li> <li>Analytical, organized, and self-directed; able to manage competing priorities and deliver results.</li> </ul> <p><strong>Nice to Haves:</strong></p> <ul> <li>Experience leading large, cross-functional software initiatives end-to-end, including integrations and multi-system impacts.</li> <li>Strong background in process improvement, including current/future state analysis, process mapping, and gap analysis.</li> <li>Experience partnering closely with engineering and QA to support sprint/release planning, UAT, and defect resolution.</li> <li>Healthcare experience, including knowledge of revenue cycle, billing standards, payer rules, or clinic workflows.</li> <li>Working knowledge of SQL and reporting/analytics tools (e.g., Power BI) to support data-driven decisions.</li> <li>CBAP (IIBA), PMI-PBA, CSPO, SAFe POPM, or similar certification.</li> </ul> <p><strong>Benefits Offerings</strong></p> <ul> <li>100% employer paid medical health insurance premium option available</li> <li>Dental and Vision insurance</li> <li>401(k) with company match</li> <li>Generous PTO and paid holidays</li> <li>Supportive team and leadership invested in your success</li> </ul> <p><strong>A Better Place to Build Your Career</strong></p> <p>Upstream Rehabilitation offers entry-level candidates and career professionals the opportunity to serve in corporate and non-clinician roles, both remotely and in our physical therapy clinics and corporate offices across the country. We dedicate resources to continuous education and improvement through in-house Leadership Development Programs and outside training. We are committed to ensuring our employees have the skills needed for long-term success. Upstream’s corporate employees are integral in ensuring our company’s success.  You’ll be part of a fantastic group of employees who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many candidates choose to grow their careers with Upstream.</p> <p>Salary Range: $99,750 - $114,000/year</p> <p><em>Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic</em></p> <p><em>Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process.</em> </p> <p>#LI-Remote</p> <p> </p><div class="content-conclusion"><p><em>Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates.  Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.</em></p></div>

Mindbloom is the leading consumer psychedelic therapy brand. We're always looking for top talent in marketing, product, design, and engineering to join our elite team and advance our mission. You'll be surrounded by ambitious people at the top of their craft; iron sharpens iron.Former founders are encouraged to apply. We love bringing founder energy onto the team, and Bloomineers have graduated to our alumni network to start companies of their own. Think of us as a startup bootcamp: you'll learn to build and run a company at scale, and there's no better place to do it.If the following resonates with you, we'd love to connect when a role matching your skills and interests opens up.Mindbloom 🧠We’re on a mission to end America’s mental health crisis. Founded in 2018, Mindbloom is the #1 trusted brand in psychedelic therapy.Today, we’re the first and largest national provider of ketamine therapy for depression, anxiety, and PTSD. Our product is the most clinically effective and premium client experience by far, all while being affordable to everyday Americans, 100% from the comfort and convenience of home.Every day, we hear stories of transformation from clients like Leslie, “I suffered from crippling anxiety, depression, and became treatment-resistant. I tried Mindbloom out of literal desperation. Ketamine therapy has changed my life – perhaps even saved it”.800,000+ sessions to date38 states reaching 86% of Americans2 largest peer-reviewed studies in psychedelic medicine historyTomorrow, Mindbloom will offer the next generation of psychedelic medicines, including MDMA and psilocybin.Do The Best Work Of Your Life ✨The team that you build is the company you build.Mindbloom is an intense, mission-obsessed, and fun environment. We might take our work a little too seriously, but never ourselves. Clients come first, and we hold a high bar for talent and performance. If you’re looking to play on Easy mode, this is not for you. All Bloomineers are voracious learners, fiercely committed to becoming the best in their craft. Relentless drive is the baseline because lives are on the line, and anything less than excellence is failure.Our Founder and CEO, Dylan Beynon, is a 3X founder building world-positive companies (1 exit and 2 category leaders with hundreds of millions raised)Our Medical Director, Dr. Leonardo Vando, is a pioneer in psychedelic therapyOur seasoned leadership team comes from household-name startupsWe’re backed by Tier 1 investors including Kleiner Perkins, 8VC, and Founders Fund. We’re the market leader, we’re growing fast, and we’re playing pro ball.Build In A Conscious Company Culture 🧘🏽♀️🧘♀We don’t just transform our clients’ lives – we transform our Bloomineers’ lives too, through a culture of freedom and responsibility.Remote-first from foundingAsynchronous-orientedWriting-basedMindbloom won the Tony Hsieh Award for our innovative culture and was named one of LinkedIn’s Top 50 Startups.Our Core ValuesPractice Intellectual Honesty: You seek and speak the truth directly and possess high courage and low egoMake Exceptional Decisions: You use the case-appropriate level of rigor, data, and speedCultivate Wholeness: You bring your authentic self and practice positivityFocus: You simplify, practice deep work, and say no oftenIf you’re passionate about psychedelic therapies and fired up about doing the best work of your life while serving others, then let’s transform some lives together. 🚀Sound Like You? 🎧Mission-Obsessed: You have experienced altered states of consciousnessAI-First: You harness AI like a superpower, blazing new trails, building faster, and expanding what’s possibleWorld-Class: You're fiercely committed to becoming the best at your craft; constantly reading, learning, and connecting High Agency: You think clearly from first principles, bias to action, and challenge the status quo Benefits 🤝Psychedelic Therapy: 90% off Mindbloom for you and 40% off for your familyFully Remote: More freedom, flexibility, and deep work than you’ve ever experiencedCulture: Annual company retreat and department offsitesTime Off: Take what you need vacation and parental leave policyInsurance: Medical, dental, and vision insuranceRetirement: Employer-sponsored 401k plan

Position OverviewWe are seeking a reliable and detail-oriented Remote Scheduling Coordinator to support client coordination and scheduling activities. This entry-level role focuses on managing requests, organizing key details, and ensuring a smooth and efficient experience throughout the coordination process.This position is fully remote and well-suited for individuals who are organized, responsive, and comfortable working in a structured, client-focused environment.Key ResponsibilitiesCoordinate and manage scheduling requests using established processes and systemsGather and organize client information to support accurate service coordinationReview details for completeness and ensure all information is properly documentedCommunicate updates, confirmations, and follow-ups in a timely and professional mannerMaintain organized records of interactions and scheduling activitySupport a consistent and efficient coordination process from start to finishRequirementsStrong organizational and time management skillsClear and professional communication abilitiesAbility to work independently in a remote settingDetail-oriented with strong follow-throughComfortable using email, online platforms, and scheduling toolsWhat We OfferFully remote work environmentFlexible scheduling structureStructured onboarding and guided trainingOpportunities for increased responsibility based on performanceSupportive and collaborative team environmentWork EnvironmentThis is a remote position requiring a reliable internet connection and the ability to stay organized and productive in a virtual workspace.Apply TodayIf you enjoy organizing details, supporting client coordination, and working in a flexible remote environment, we encourage you to apply.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.POSITION OVERVIEW:The Associate Brand Manager (ABM), Innovation, supports the development and execution of innovation and renovation initiatives across the Nature’s Bounty, Osteo Bi-Flex, Nuun, GARD, and more.This role is responsible for driving data-informed decision making, leading product renovations, and partnering cross-functionally to execute innovation projects from concept through launch and supporting on post-launch optimization. The ABM plays a critical role in helping to analyze business performance for market trends and the portfolio, identifying growth opportunities, and accelerating speed-to-market through strong project management and collaboration.KEY RESPONSIBILITIES:Own ongoing performance tracking across innovation and renovation platforms (consumption, velocity).Analyze syndicated data (Cirana, Stackline), panel data, and internal sales data, social listening & external reports to identify trends and opportunities.Develop actionable insights to inform pipeline prioritization and renovation decisions.Monitor competitive landscape, innovation pipelines & performance, and category shifts.Support post-launch tracking and optimization recommendations (consumer feedback, ratings & reviews, repeat).Build executive-ready reports and dashboards for leadership updates.Lead renovation initiatives (formula, claims, packaging updates, flavor extensions) across brands.Drive execution of innovation projects through stage-gate process (brief development to launch readiness).Partner with R&D, Medical, Regulatory, Packaging, and Operations on product development decisions.Support concept development, claims & concept validation, and consumer research.Ensure projects are delivered on time, on budget, and aligned with brand strategy.Support development and execution of innovation marketing plans and launch strategies.Assist in creation of sales materials, customer presentations, and commercialization assets.Partner with Sales/Customer Development on launch planning and customer-specific needs.Track and manage innovation/renovation project timelines.EXPERIENCE AND EDUCATION REQUIREMENTS:At least 1- 3 year(s) of experience; inclusive of internships in brand management for a CPG Food, CPG Personal Product or OTC brand.Bachelor’s Degree is not required but is strongly preferred.Functional Skills: strong analytical skills, with the ability to translate market dynamics into actionable tactics.Strategic Skills: Collaborative/team player, strategic agility, proven ability to make complex decisions, dealing with ambiguity, ability to influence senior management on strategic decisions based on actionable insights.Strong proficiency in Excel, PowerPoint, Word. Ability to prioritize in a fast-paced environment.Energy & Drive: self-starter, independent thinker, action oriented, strong passion for results. Organizational Positioning Skills: Strong presentation skills & written communications, ability to interact successfully with senior management.Personal & Interpersonal Skills: Customer & consumer focus, skilled to build and foster effective peer relationships, proven ability to effectively collaborate across functional areas.Proficiency in Circana data analysis, marketing budget management, volume forecasting, project management and copy development is nice to have. The approximate pay range for this position is $105,000 to $135,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com).It is our business imperative to remain a very inclusive workplace.To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.This position is not eligible for Visa Sponsorship.Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.Job Requisition: 404321#Salaried

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About The OpportunityThis Tier 1 Support Technician role is a remote position based in the Philippines.At Netrix Global, the Tier 1 Support Technician will be responsible for intaking customer calls and emails, conducting initial assessments of incidents and service requests, opening and documenting tickets in our ITSM tool, and escalating cases per customer procedures. The role also involves working with vendors to open tickets on behalf of customers, while providing timely and accurate responses to all incoming requests. The goal is to ensure an excellent customer experience, facilitate fast problem resolution, and help eliminate recurring issues.How You Will Make An ImpactService DeliveryProvide first-level technical support for Netrix customers by responding to incoming calls, emails, and system-generated alerts. Accurately document incidents and service requests in the ITSM tool, including troubleshooting steps performed and their outcomes. Monitor critical infrastructure alerts through remote monitoring systems and escalate issues appropriately when higher-level support is needed. Maintain accurate documentation within the ITSM system and leverage the Knowledge Base for incident resolution. Deliver exceptional customer service by keeping customers informed of incident progress, planned changes, or outages. Ensure tickets are routed to the right resource and resolved quickly and efficiently, meeting SLA requirements. Follow customer-specific processes and Standard Operating Procedures (SOPs). Complete end-of-shift checklists and turnover reports. Process ImprovementParticipate in continuous improvement initiatives for the Service Desk and contribute to Knowledge Base documentation. Acquire and maintain knowledge of ITIL best practices for incident management. Contribute to team projects that improve efficiency and quality of support delivery. Accept and apply feedback from management and quality assurance programs. CommunicationKeep customers and internal teams informed about issue trends, critical incidents, and escalations. Collaborate closely with Netrix engineers and other technical teams to resolve complex issues. Build effective relationships with customers, educating them on system operations and applications as needed. Contribute positively to team culture by maintaining an open mindset, positive attitude, and team camaraderie. MiscellaneousWork alternate schedules, including holidays, weekends, and off-shift hours, as required. Be available for overtime when needed to cover open shifts, absences, or time off. Use personal mobile devices for multi-factor authentication (MFA) when accessing Netrix systems. What You Will Bring To The TableRequired:Minimum 2 years of experience working with ticketing systems (e.g., ServiceNow, Jira, Cherwell, Footprints). Experience with remote monitoring and network monitoring tools (e.g., LogicMonitor, ConnectWise Command, N-Able). Strong customer service attitude and interpersonal skills. Excellent written and verbal communication skills in English. Proven ability to manage multiple tasks effectively and efficiently. Strong teamwork skills with demonstrated ability to collaborate in fast-paced environments. Flexible, self-motivated, and highly organized. Preferred:Basic knowledge of network protocols and configurations. Advanced understanding of operating systems, business applications, printing, and networking. Strong troubleshooting and problem-diagnosis skills. Ability to quickly adapt to changing environments. Location: Philippines, RemoteSchedule/Shift: Sunday through Thursday 5 am - 2 pm Philippines timeAbout UsAt Netrix Global, our values are the philosophies and principles that guide us. They support our vision, help us achieve our goals, and keep us committed to a common purpose.We own the outcomes, win together, make an impact, enjoy the journey, and respect everyone.Netrix Global’s mission is clear: to provide the people, processes, and technology needed to run and scale modern, data-driven, always-on, and secure businesses. Our broad capabilities allow us to deliver comprehensive solutions that address even today’s most complex business challenges, offering an integrated, optimized, and forward-looking approach.We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal sectors. Netrix is consistently ranked on the CRN VAR500 list of top system integrators in the country.At Netrix, we are dedicated to solving business problems with innovative technology solutions. We focus on the end-user experience and remain committed to customer satisfaction.What You Can Expect From UsWe offer a competitive compensation package, comprehensive group benefits for you and your family, flexibility and time off when you need it, and a casual work environment.All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other protected characteristic. Our hiring, promotion, and compensation processes are based on merit, skills, and qualifications to ensure fairness and equity. As part of this commitment, we provide reasonable accommodations for individuals with disabilities. If you need an accommodation, please contact us at NetrixHR@Netrixglobal.For more information about Netrix Global, visit www.netrixglobal.com.