Customer Support Technician Helpdesk Offboardings & Access
Company: Location: Remote Published: 2026-06-26
Who We ArePixel Machinery is a Boston-based technology consultancy that helps organizations build efficient, flexible, and scalable IT ecosystems. We believe IT should be intelligently automated to enhance security, productivity, and cost-effectivenessâwithout compromising control or oversight. Achieving this requires deep technical expertise, strategic planning, and precise execution. With experience spanning software development, systems administration, and business operations, we design solutions that empower our clients to operate with confidence and agility.SummaryAs a Customer Support Technician on our Help Desk team, you will own the technical offboarding and access-deprovisioning lifecycle across our client organizationsânonprofits, tech startups, and small/medium businesses. When someone leaves a company, you are the person who makes sure their access is removed quickly, completely, and accurately. Technical offboardings are time-sensitive, security-critical work, and owning them end to end is the core of this role.Alongside that ownership, you'll provide tier-1 help desk supportâonboardings, access and license requests, and general IT troubleshootingâand help keep our support queues moving at pace. This is a high-volume, fast-moving role built for someone who thrives on operational speed and gets satisfaction from a clean, well-run queue.Who You AreYou move fast and stay accurate -- you're comfortable working through high ticket volume (think 30 tickets a day, not 5) without losing precisionYou have razor-sharp attention to detail, especially where access, security, and data are concerned. You understand that a single missed de-provisioning step is a real risk, not a rounding errorYou're process-oriented and dependable: you follow checklists and protocols carefully, and you document your work so the next person can trust itYou can prioritize under pressure and keep a cool head when the queue fills up and new tickets keep landingYou're empathetic, patient, and communicate clearly and gracefully across multiple channelsYou're early in your IT/support career, technically curious, and eager to growWhat you'll own (primary responsibilities)Own the offboarding and termination process end to end: de-provision user accounts and revoke access across IAM platforms (Okta, JumpCloud, and similar) and SaaS tools, reclaim licenses, and confirm that access removal is complete and timelyTreat every offboarding as a security and compliance event: meet client SLAs for de-provisioning, keep accurate and auditable records, and ensure nothing is left active behind a departing userLive coordination with client contacts during high-touch or sensitive offboardings: communicate in real time with client HR and security as needed in preparation for and throughout the offboarding processBe the point person for the offboarding queue: monitor it, triage it, and keep it clearâthis queue should never be an afterthoughtCoordinate handoffs with other teams (for example, hardware return logistics) without owning the hardware/fulfillment queues yourselfImprove the playbook: refine and document offboarding workflows, checklists, and best practices as you goSupporting helpdesk work (secondary responsibilities)Process IT onboardings and provision new-user accounts and accessHandle systems access and SaaS license requestsProvide light tier-1 software/hardware troubleshootingMonitor and triage general support queues during core work hours while meeting client SLAsBuild and maintain good professional rapport with end usersDiligently uphold client and internal protocols for IT security and access managementCollaborate with other internal teams on escalated issues and cross-functional projectsPixel Machinery is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by federal, state, or local laws.The base salary range for this position is $60,000-72,000 per year.RequirementsBased in Pacific Time Zone1-2 years in a help desk, IT support, or fast-paced operations role, or strong aptitude and a clear eagerness to grow into oneComfort working at high volume and pace, with strong prioritization and time-management skillsA detail-driven, process-oriented mindset, particularly around access and securityExcellent written and verbal communicationFamiliarity with the following, or the ability to ramp quickly:Jira Service Management (or a similar help desk ticketing system)Slack, Teams, or equivalentGoogle Workspace & Microsoft 365Mac & Windows OSOkta, JumpCloud, or other IAM/identity solutionsMDM and RMM tools (a plus)Commitment to continuous learning, with the ability to quickly absorb and retain new information and apply it to decision-makingBenefitsHealth, Dental, Vision Insurance401k with company matchingGenerous Paid Time OffWork From HomeTraining & Development
Data Engineers
Company: Location: Remote Published: 2026-06-26
At EY, weâre all in to shape your future with confidence.Weâll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.At EY, youâll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And weâre counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.EY Malta supports leading organisations, including financial services clients, in delivering large-scale data transformation programmes.As a Data Engineer, you will play a key role in designing, building and optimizing robust and scalable data pipelines and modern cloud-based data platforms. These platforms will enable trusted, high-quality data across the organization, for reporting, analytics and operational decision-making.You will work as part of a multidisciplinary team spanning data engineering, architecture, data governance and business domains to contribute to complex, high-impact engagements across regulated and data-intensive environments.Key Responsibilities Design, build and maintain scalable data pipelines Ensure data quality, governance and auditability Work with stakeholders to deliver data-driven solutions Optimise data flows and ETL processes Support cloud-based data platform developmentSkills And Attributes Bachelorâs and/or masterâs degree in computer science, engineering, mathematics, or another relevant subject 3+ years of experience in data engineering, data platforms or ETL development Strong proficiency in SQL and relational databases Experience with ETL tools and data pipeline development Experience with Python or another scripting language Knowledge of data modelling and data warehousing concepts Experience with cloud platforms such as Microsoft Fabric and Azure Databricks Familiarity with data governance, data quality and lineage concepts Ability to work with structured and unstructured data across modern and legacy platforms Strong problem-solving and communication skillsCertifications (optional) Microsoft certifications on Data Engineering / Fabric Databricks certification Snowflake certificationWhat We OfferAt EY, weâll develop you with future-focused skills and equip you with world-class experiences. Weâll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.Are you ready to shape your future with confidence? Apply today.EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Medical Editor
Company: Location: Remote Published: 2026-06-26
Under the direction of the Editorial Director, the Medical Editor is primarily responsible for ensuring the overall editorial quality of medical communications content by providing medical editing for accuracy, clarity, consistency, grammar, and style.
Senior Manager, Global Procurement - Strategic Programs
Company: Location: Remote Published: 2026-06-26
ABOUT GLOBAL PROCUREMENT:The Global Procurement function at Avery Dennison is evolving to become a Value Creator function, Following are our team fundamentals.
Senior Android Engineer - Brazil
Company: Location: Remote Published: 2026-06-26
Picture this: A white-labeled flagship mobile app with tens of millions of users, built to help healthcare organizations deliver smarter services with integrated fintech capabilities.
Level 3 Noc Team Lead - Systems Administration & Operations
Company: Location: Remote Published: 2026-06-26
What success looks like in this role: The Level 3 NOC Lead provides technical leadership, operational oversight, and escalation management within a 24×7 Network Operations Center.
Remote Math Tutor (Grades 5-8)
Company: Location: Remote Published: 2026-06-26
Job type: Part-Time (less than 20hrs/week) Location: Remote Intended Start Date: As soon as possible Who we are:Think Academy US (www.
Business Development Manager
Company: Location: Remote Published: 2026-06-26
• Source and close new publisher and commercial partner relationships • Own the full Business Development lifecycle from prospecting through to signed, live deals • Build and manage a consistent and healthy revenue pipeline • Drive new business revenue month-on-month against clear targets • Work closely with internal teams to ensure smooth onboarding and activation • Maintain accurate commercial records, forecasts, and pipeline reporting • Stay informed on affiliate, media, and iGaming market trends • Ensure all partnerships align with Confido’s compliance and quality standards
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