Application Deadline: 17 July 2026Department: Legal & ComplianceLocation: TampaDescriptionWe are looking for a A KYC (Know Your Customer) Analyst who is a compliance professional responsible for verifying the identities of clients, assessing their financial risk, and ensuring that a financial institution adheres to anti-money laundering (AML) and regulatory requirements.Location: remote from the US. Preferably, Florida, but not a must.Key ResponsibilitiesCustomer Due Diligence (CDD) & Enhanced Due Diligence (EDD): Performing thorough investigations on new and existing clients to verify identity, ownership structures, and business activities. This includes executing EDD for high-risk clients.Risk Assessment & Screening: Conducting background checks, including screening against sanctions lists, Politically Exposed Persons (PEPs), and adverse media to identify potential financial crime risks.Documentation & Reporting: Gathering and reviewing supporting documentation (passports, incorporation papers, financial statements) to ensure compliance with internal policies and external laws. Analysts document their findings and report suspicious activities to compliance officers or regulatory bodies.Stakeholder Collaboration: Acting as a subject matter expert to provide guidance to Front Office, Sales, or Relationship Management teams regarding compliance requirements, onboarding status, and documentation needs.Policy Development: Helping improve internal controls, workflows, and automated reporting systems to increase the efficiency and accuracy of the onboarding process.RequirementsTechnical Knowledge: Strong understanding of AML/KYC regulations (e.g., BSA, USA Patriot Act, OFAC, FINRA) and financial crime risk frameworks.Analytical Abilities: High attention to detail and the ability to interpret complex financial data to identify anomalies or trends.Communication: Excellent verbal and written skills, as the role involves liaising with clients, internal teams, and management regarding sensitive compliance matters.Research Expertise: Proficient in using external databases, company registries, and research tools (e.g., World-Check, Dow Jones, Dun & Bradstreet) to verify client information.Education & Experience: Bachelor's degree in Finance, Business, or Accounting, often with 2–5 years of relevant experience in compliance or financial services. Certifications such as the Certified Anti-Money Laundering Specialist (CAMS) are preferred.

Headquarters: Delaware, USA URL: https://qase.io/ Hey there! Qase is a modern, all-in-one test-management platform used by QA engineers to ship better software, faster. Customers love us for two things: our clean product and a support experience that consistently scores 95% CSAT and 4.7/5 on G2 (https://www.g2.com/products/qase/reviews). To keep that bar high and be ready for any increase in volumes, we’re adding a Technical Customer Support Specialist to the team. You’ll own frontline conversations, spot patterns, and have the freedom to fix what’s broken without a five-layer approval chain. (For example, one of our reps produced a library of FAQ articles, cutting average chat handle time by 15%.) WHAT YOU’LL ACTUALLY BE DOING HANDLE INBOUND Resolve about 20-30 chats per day in Intercom; escalate bugs to the Engineering team and capture improvement or feature requests from customers. When required, hop on Zoom/Meet calls (approx. 3–5 a week) when “show-and-tell” beats back-and-forth typing. Keep our enterprise customers smiling with quick, thorough, empathetic responses. CONTENT & COMMUNITY Expand our public knowledge base (https://help.qase.io) and occasionally contribute to our blog (https://qase.io/blog) Occasionally, engage on our public roadmap (https://qase.canny.io/), G2, and other communication channels as the friendly face of Qase. BE AN INTERNAL LIAISON Distill customer feedback into clear Jira tickets and Canny posts so Product knows what to tackle next; focusing on what matters amid the noise is something we value. Be a product expert and work with Sales to answer questions and assist their efforts. Handle tricky escalations with grace; de-escalate tense conversations before they turn into fire drills :) QUALIFICATIONS MUST-HAVES 2+ years in B2B SaaS customer support (L1/L2). C1-level written and spoken English. Pro at root-cause discovery — separate what users say from what’s actually wrong. Good judgment when the playbook runs out. Curiosity for how things work; you enjoy digging into a customer’s setup. Able to operate autonomously; no one will constantly watch over your shoulder. Quickly learn a new tool/software. Calm, diplomatic communicator, especially when conversations get heated. You value detail and are not sloppy. Hands-on with tools like: Canny, Jira, Notion, Intercom (or equivalents). NICE-TO-HAVES Basic comfort with REST APIs, browser dev-tools. Hands-on background in technical troubleshooting is a strong advantage — you’ll regularly dive into unfamiliar tools and customer environments, separate knowns from unknowns, and build a testable hypothesis to pinpoint the root cause. AI AT QASE We lean on AI to improve replies, classify tickets, and automate repetitive chores so we can focus on interesting work. If you’ve used ChatGPT, custom prompts, or other tools to speed up support, tell us! Recording a quick 1–2-minute Loom video about how you applied AI ideas is a plus — but is not mandatory to apply. SUCCESS METRICS Maintain ≥95% CSAT score. Increase self-serve deflection by adding at least two high-value help articles per month. Initiate and drive a process improvement that directly impacts the team’s efficiency. WORKING HOURS We run a rotating shift schedule that covers 24 hours, so you’ll occasionally work a night shift (12 a.m. to 9 a.m IST) roughly once every three months. Shifts rotate monthly. Weekends are normally off (Saturday and Sunday), but you may need to swap a day or two if someone is unavailable. LEAVE POLICY You will be entitled to 28 calendar days of vacation per year (equivalent to 20 business days). Thanks for reading this far – looking forward to your application! To apply: https://weworkremotely.com/remote-jobs/qase-technical-customer-support-specialist

Customer Support Specialist | Remote   Our company is fully dedicated to delivering exceptional products and services to our clients, and to achieve this, we are seeking a Customer Support Specialist to join our remote team and provide high-quality support to our customers. This fully remote role is ideal for individuals who are passionate about helping others, communicating clearly, and delivering positive customer experiences in a fast-paced digital environment. In this position, you will act as a key point of contact, assisting customers with inquiries, resolving issues, and ensuring every interaction is handled professionally and efficiently. Your language skills, attention to detail, and customer-first mindset will play an important role in building trust and maintaining strong relationships.   Key Responsibilities   1) Customer Communication Respond to customer inquiries via email, chat, or phone.Provide accurate information about products, services, and processesMaintain clear, professional, and empathetic communication 2) Issue Resolution Assist customers with troubleshooting and resolving common issuesIdentify root causes and guide customers through solutionsEscalate complex or sensitive cases to appropriate teams 3) Case Management Document all customer interactions in CRM or support systemsTrack open cases and follow up to ensure timely resolutionMaintain accurate and up-to-date customer records 4) Quality and Service Standards Ensure all responses meet company quality and communication standardsHandle complaints with professionalism and empathySupport continuous improvement by identifying recurring issues 5) Team Collaboration Work closely with internal teams to resolve customer concernsParticipate in training sessions and team meetingsStay updated on product changes, policies, and procedures   Required Skills and Qualifications Fluency in English (written and spoken)Strong communication and interpersonal abilitiesCustomer-focused mindset with empathy and patienceAbility to handle multiple tasks in a fast-paced environmentBasic computer skills and familiarity with digital toolsProblem-solving skills and attention to detailAbility to work independently in a remote settingPrevious customer support experience is a plus   Technical Requirements Reliable high-speed internet connectionPersonal computer or laptop with updated operating systemQuiet and professional workspaceFamiliarity with email, chat tools, and CRM systems (preferred)   What We Offer Competitive compensationFlexible remote working scheduleTraining and onboarding supportOpportunities for career growth in customer supportPerformance-based incentivesSupportive and collaborative remote team environment   Keywords Customer support • Remote work • Customer service • CRM systems • Communication skills • Problem-solving • Multilingual support • Work from home • Customer experience • Service representative        

Join our growing team as a Remote Computer User Support Specialist who will provide technical assistance and user support across our digital platforms. This role is ideal for individuals who enjoy troubleshooting, helping users resolve issues, and working in a structured remote environment. In this position, you will assist users with technical concerns, guide them through solutions, and ensure systems are functioning effectively. Your ability to communicate clearly and solve problems efficiently will support smooth day-to-day operations.   What You’ll Be Doing: Respond to user support requests via email, chat, or ticketing systems Troubleshoot basic hardware, software, and system-related issues Guide users through step-by-step solutions in a clear and professional manner Assist with account setup, access issues, and password resets Document support cases, resolutions, and system updates Escalate complex issues to higher-level technical teams when required Maintain and update support documentation or knowledge bases Identify recurring issues and report trends for improvement   What We’re Looking For: Basic understanding of computer systems and troubleshooting Strong problem-solving and analytical skills Clear written and verbal communication abilities Ability to explain technical concepts in simple terms Comfortable using support tools or ticketing systems (training provided if needed) Ability to manage multiple requests and prioritize tasks Self-motivated and able to work independently Previous IT or support experience is a plus but not required   Tools & Work Environment: Remote support and troubleshooting tools Email, chat, and video communication platforms Internal documentation and knowledge base systems   Benefits: Competitive compensation Flexible remote working schedule Training and onboarding support Opportunities for career growth in IT support Performance-based incentives Supportive and collaborative remote team Access to learning and development resources   Why Join: This role offers hands-on experience in technical support and remote user assistance. You will develop practical skills in troubleshooting, communication, and system support, creating a strong foundation for growth in IT and technical operations.

Our company is fully dedicated to delivering exceptional products and services to our clients, and to achieve this, we actively seek detail-oriented candidates who excel in data entry and accuracy. If you thrive in a remote work environment and value the opportunity to work independently, we offer an exciting and rewarding opportunity that aligns with your strengths. This is a fully remote position offering flexibility, training, and opportunities for professional growth. If you enjoy organized work, paying attention to details, and working independently, this role may be a great fit for you.   What You'll Do: Data Entry Enter and update information in company databases and spreadsheetsTransfer data from documents and digital sources into company systemsMaintain accurate and organized recordsEnsure information is entered correctly and on time Data Review Check data for accuracy and completenessIdentify and correct errors or duplicate recordsPerform routine quality checksFollow company data entry standards and procedures Administrative Support Organize digital files and documentsAssist with preparing simple reports and summariesSupport data-related requests from internal teamsKeep records updated and easily accessible Data Security Handle sensitive information with confidentialityFollow company policies for data protectionMaintain secure and accurate recordsEnsure compliance with internal procedures   Requirements: Strong attention to detailGood typing and computer skillsExperience with Microsoft Excel, Google Sheets, or similar toolsAbility to work independently and manage time effectivelyStrong organizational skillsReliable internet connection and personal computerGood written communication skillsPrevious data entry or administrative experience is a plus   What We Offer: Competitive payFlexible remote work scheduleFull training and onboardingCareer development opportunitiesPerformance-based incentivesSupportive and collaborative team environmentWork-from-home flexibility   We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace.   Keywords: Data Entry • Remote Work • Administrative Support • Spreadsheet Skills • Data Accuracy • Record Management • Data Validation • Attention to Detail • Time Management • Work From Home • Information Processing • Digital Records • Microsoft Excel • Google Sheets • Career Development    

Join our dedicated team and play a vital role in supporting our people and workplace culture. As a Remote Human Resources Assistant, you will help ensure smooth HR operations by assisting with employee records, recruitment coordination, onboarding activities, and administrative support. Working remotely, you will contribute to creating a positive employee experience while maintaining accuracy, confidentiality, and professionalism in all HR processes. Your attention to detail, strong organizational skills, and commitment to supporting both employees and management will have a meaningful impact on the success and growth of our organization.     Key Responsibilities (Daily and Ongoing): Maintain and update employee records across HR systems, ensuring accuracy and completenessSupport onboarding and offboarding processes, including documentation and schedulingPrepare HR documents such as contracts, letters, and internal communicationsRespond to basic HR inquiries and route requests to appropriate team membersEnsure compliance with HR policies, documentation standards, and data privacy requirementsOrganize and maintain digital HR files using standardized naming and filing structuresMonitor HR workflows, identify gaps or delays, and escalate issues when neededMaintain HR trackers and provide updates on task status and pending itemsAssist with audit preparation by ensuring documentation is complete and accessible   Performance Standards: High accuracy when handling employee data and documentationStrict confidentiality and responsible handling of sensitive informationConsistent productivity and timely completion of assigned tasksClear, professional communication and timely updatesStrong organization across files, trackers, and documentation     Requirements: Proficiency with Google Sheets and/or Microsoft Excel, including data entry and formattingStrong attention to detail and ability to follow structured workflows and HR proceduresClear written communication skills with a professional toneAbility to handle confidential information responsiblyReliable internet connection and ability to work independently in a remote environmentEntry-level candidates are encouraged to apply; training and guidance will be provided     Benefits: Competitive compensation aligned with experience and performanceFlexible working schedule within a fully remote environmentStructured onboarding, training, and ongoing professional developmentOpportunities for career growth within HR and people operationsSupportive remote team culture with regular feedback and collaboration     Career Development and Progression: This role provides a strong foundation in Human Resources and people operations, offering hands-on experience in employee data management, onboarding coordination, compliance processes, and administrative support. High-performing individuals may progress into roles such as HR Coordinator, Talent Acquisition Assistant, HR Generalist, or People Operations Specialist, depending on performance and business needs.  

Actively seeking a Remote Administrative Assistant to support daily operations by managing essential administrative tasks and maintaining well-organized systems. This fully remote role is ideal for individuals who are detail-oriented, dependable, and comfortable working within structured digital processes. In this position, you will contribute to operational efficiency by handling data management, coordinating tasks, and supporting general administrative workflows. Your ability to stay organized and complete routine tasks accurately will help ensure smooth and consistent team operations.   Key Responsibilities: Perform data entry and maintain accurate records across internal systems Update spreadsheets, trackers, and documentation on a regular basis Organize digital files to ensure easy access and consistency Assist with scheduling, task coordination, and administrative processes Monitor assigned tasks and follow up to ensure timely completion Support internal teams by maintaining clear and up-to-date information Identify and flag missing or inconsistent data for correction Maintain clear, professional written communication   Requirements: Strong attention to detail and accuracy Good organizational and time management skills Ability to follow structured workflows and instructions Basic proficiency in Google Sheets or Microsoft Excel Clear written communication skills Ability to handle repetitive tasks with consistency Self-motivated and able to work independently in a remote environment No prior experience required — training will be provided   Tools & Work Environment: Google Sheets / Microsoft Excel Internal tracking and documentation systems Email and communication platforms Remote collaboration tools (chat and video conferencing)   Benefits: Competitive entry-level compensation Flexible remote work schedule Structured onboarding and training Opportunities for career growth in administration and operations Performance-based incentives Supportive and collaborative remote team culture Access to learning resources and skill development tools   Why Join Us? This role provides a strong foundation in administrative support and digital operations. You will gain hands-on experience in data management, task coordination, and workflow organization—valuable skills that can support long-term career growth across multiple fields.    

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Australian English Voice ActorApply here: Application Form LinkWe are seeking talented Australian English Voice Actors to perform scripted content for commercial, educational, entertainment, and AI-driven projects. The ideal candidate has strong vocal versatility and can deliver authentic, engaging performances.ResponsibilitiesPerform voice acting roles in Australian English.Deliver recordings with appropriate emotion, tone, and character.Interpret scripts and creative direction effectively.Participate in revisions and retakes as needed.Maintain audio quality standards and project timelines.RequirementsNative Australian English speaker.Strong acting and vocal performance skills.Excellent pronunciation and diction.Ability to take direction and adapt performance style.Access to a suitable recording environment.Nice to HaveProfessional voice-over, acting, or broadcasting experience.Experience in gaming, animation, commercials, or audiobooks.Knowledge of audio editing and recording software.Apply here: Application Form Link

Australian English Voice ActorApply here: Application Form LinkWe are seeking talented Australian English Voice Actors to perform scripted content for commercial, educational, entertainment, and AI-driven projects. The ideal candidate has strong vocal versatility and can deliver authentic, engaging performances.ResponsibilitiesPerform voice acting roles in Australian English.Deliver recordings with appropriate emotion, tone, and character.Interpret scripts and creative direction effectively.Participate in revisions and retakes as needed.Maintain audio quality standards and project timelines.RequirementsNative Australian English speaker.Strong acting and vocal performance skills.Excellent pronunciation and diction.Ability to take direction and adapt performance style.Access to a suitable recording environment.Nice to HaveProfessional voice-over, acting, or broadcasting experience.Experience in gaming, animation, commercials, or audiobooks.Knowledge of audio editing and recording software.Apply here: Application Form Link