Application Support Specialist
Company:
Location: Remote
Published: 2026-06-24
Global Travel Collection (GTC), part of Internova Travel Group, is the most influential collection of international luxury travel advisors. More than 1,700 GTC advisors are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. GTC’s combined global reach and leverage translate into value, recognition and preferential treatment for its world traveler clients. Click here for more information about Global Travel Collection. Travel Technologies Application Support Specialist role provides all levels of GDS and technical product support to our advisors and internal departments requiring assistance to resolve issues that could affect multiple points of the support structure. The specialist will be required to support all GTC business divisions & assist our Independent Contractors (Advisors) that specialize in Corporate Travel, Luxury Leisure and Entertainment. As the GDS & booking tools are a central part of the business, collaboration between all departments is essential to ensure processes are working efficiently. Processes identified should always be documented and implemented to reduce issues that arise from undefined practices, or changes in industry standards. The specialist will be primarily responsible for managing Travelport solutions including but not limited toSupport queries raised to the GDS Help Desk (Service desk)Bespoke advisor workImplement new pccsProjects as governed by the businessGrowing the Smart Button portfolio.Enhancing team knowledge on TravelportGeneral Team ResponsibilitiesAssist with GDS related questions (Formats, workflow, processes and configurations)Manage the GDS Help Desk emails.Manage all new advisors onboarding and offboarding (Agency implementations)Set up new corporate clients (create profiles-Sabre/Client Base/Umbrella Faces)Support Implementation of new client OBTs/BTA cardsCreate bespoke solutions (processes/scripts) as required by the business to support internal or Advisor needs.Support new product developments and rollouts that encroach on the GDS.GDS Software installation & supportSupport GDS Hotel rate code loading and ongoing maintenanceSet up / troubleshoot bespoke itinerary configurations (TripCase / Navitas Itin-X)Manage/Support all processes that flow into/out of the GDS (this includes Advisor processes front end, through to our back-offices (Dolphin/Agresso Net Suite)Identify and share changes and updates related to the GDS with operational leaders.Set up / Support Sabre Red apps and scripts.Set up / Support Galileo Navitas products. Scriptwriting (Smart buttons-Travelport, Workflows-Sabre, Smartflows-Amadeus Support Compleat (mid-office) updates where required.Support GDS audits as and when required.Support questions and troubleshoot for all GDS & GDS Tools Evaluate and escalate where training needs are identified (Advisors). Evaluate and escalate issues to IT and other operational teams where necessary.Keep up to date with all changes to procedures/processes within the Travel Technologies team and other operational teams.Ensure that all internal process documents are kept up to date.Identify and share improvements suggestions to processes and procedures within the operations team / wider UK teams to enhance advisor and internal team processes. RequirementsAdvanced knowledge of the travel industry is essential.3 -5 years’ experience (fully proficient) working with Travelport (back end) Travelport script knowledge essential - Smart Buttons preferablyThrives in a fast-paced environment and can easily adapt to the rapidly changing priorities of the business.Demonstrates a positive & "just own it" attitude that leads to creative problem solving and solutions (attention to detail is key)Ability to move projects and share updates in a timely manner with the project owner.Ability to manage multiple projects/tasks simultaneously and prioritize own workload.Excellent oral and written communication skills are essential.Must have exceptional customer service skills.Flexibility to support the needs of the businessGDS AND GDS TOOLSTravelport, Sabre and AmadeusMid office tool - CompleatRoomServiceProfile tools - Umbrella Faces, Client Base and EmbarkOnline Booking Tools - Atriis and ConcurDolphin Res Module and Back OfficeAgresso NetSuite and Advisor OSPayment Solutions - Conferma and ApexxReporting tools - Magnatech and Power BI Hybrid/OnsiteThe salary range on this job posting/advertising has been developed to give applicants a range based on the local market where the candidate would be working. Many factors, such as years of experience, budget etc. are considered when determining the starting rate of pay. This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Prospective Employee Privacy Policy (if this is a remote role, leave on the very bottom of the Qualifications box; otherwise, remove entirely.
Social Media Video Editor
Company:
Location: Remote
Published: 2026-06-24
Adoreal is a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry.Our Marketing Team supports leading practices' growth through brand, website/SEO, paid media, and social media. Video is central to how our practices win attention and book consultations, and we are scaling our content output across a portfolio of practices.We are hiring a full-time video editor to own short-form video production across our practice portfolio. You will take raw surgeon footage, before-and-after assets, and treatment b-roll and turn it into scroll-stopping Reels, TikToks, and YouTube Shorts at real volume. You will use a modern, AI-assisted workflow to move fast without making the work look generic. This role is a fit for someone who is genuinely quick, treats AI tools as part of their daily process, and has an eye for what makes people stop scrolling.While we are a remote-first company, we are currently only able to hire candidates located in the following U.S. states: CA, CO, FL, GA, IL, OK, OR, PA, RI, TX, UT, and WA. We hope to expand to additional states in the future.What You Will Do Edit 10+ publish-ready short-form videos per week across multiple practice brands Build strong hooks, clean captions, sharp pacing, and sound design that hold attention and drive bookings Edit before-and-after content with care for tasteful framing, patient consent, and platform compliance, so the work performs and survives Meta and TikTok review Stay on-brand across distinct practice style systems, including fonts, color, and tone of voice Repurpose long-form footage such as consults, webinars, and podcasts into packs of short clips Use AI tools to compress turnaround time while keeping output original and high quality Collaborate async with our social, content, and design teams, taking a brief and revision notes without heavy oversightRequirements A short-form portfolio that proves your hooks, pacing, and captioning Genuine speed. You can speak to your weekly output, not just one hero video Daily, fluent use of AI video tools as part of a real workflow, not as a novelty Strong written and spoken English and the ability to overlap US working hours at times Self-direction. You work from a brief and a brand kit, flag issues early, and hit deadlinesBonus points Experience editing aesthetics, plastic surgery, medical, beauty, or wellness content A background editing for multiple brands or inside an agency, where staying on-style across accounts matters Motion graphics skills in After Effects for surgeon explainers, lower-thirds, and treatment animations Color grading skill, with attention to natural, flattering skin tones Strong instinct for current TikTok and Reels formats, trends, and audioHow To ApplySend us: A link to your short-form reel or portfolio, with vertical 9 by 16 examples A short note on how many publish-ready short-form videos you typically ship in a week, working solo A few lines on your current tool stack, including AI tools, how you utilize each, and where each tool saves you time Whether you have edited aesthetics, medical, or beauty content, and if so, how you handled sensitive or before-and-after footageBenefitsAt Adoreal, we believe in supporting our team's well-being and growth through comprehensive benefits and a collaborative, people-first culture. As a globally remote company, we prioritize flexibility, inclusivity, and teamwork rooted in the Adoreal principles.Benefits & Perks:Healthcare coverage for you and your familyPaid time off (PTO) and paid holidaysPerformance-based bonuses and company equity opportunitiesFully remote work environment with flexible schedulesCollaborative and thriving team culture guided by Adoreal's core valuesWhy Adoreal?Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles:We do what is best for the company, not what is best for individuals of the companyâwe take pride in our work, but not in pride itselfâthe success of Adoreal is more important than our egos. We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded. We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders. We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders. We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence. We do not bow up and knock downâwe care about our teammates and treat all of them with respect, regardless of their level within the company. We are steadfast in our pursuit to better our company, our colleagues, and ourselves. When we hire, we only hire people who bleed our principles and who will hopefully be our replacement one day. At this time, Adoreal is not offering visa sponsorship for this position. Candidates must have current and valid authorization to work in the country where they are applying. We comply with all applicable employment and immigration laws, including U.S. regulations, and encourage applicants to verify their work authorization status before applying.â¨â¨Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds.Accommodations for disabilities are available upon request throughout the recruitment process.*We are not working with search firms for this role, thank you*