Headquarters: Los Angeles, CA URL: https://vxi.com/ Location: Remote Join Us as a Technical Support Advisor!  Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team!  What You’ll Be Doing:  Customer Service Excellence:  Handle customer inquiries via phone, delivering tailored solutions to technical issues.  Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.  Technical Support & Troubleshooting:  Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs.  Use multiple systems to research and deliver efficient, real-time solutions.  Adaptability in Communication:  Connect with a diverse range of customers by adjusting your communication style to meet their needs.  Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.  Team Collaboration:  Collaborate with fellow advisors to share expertise, solve problems, and achieve team goals.  What We’re Looking For:  Customer Service Focus:  Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).  Technical Enthusiasm:  A solid understanding of iOS, macOS, smartphones, tablets, or PCs—and a passion for troubleshooting.  Resilience Under Pressure:  Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.  Learning & Growth Mindset:  Open to feedback and coaching, with a drive to continuously improve and excel.  What You Bring:  Proven experience in customer support or technical assistance, ideally in a call center setting.  Strong verbal and written communication skills.  Problem-solving abilities with a flexible, adaptable approach to challenges.  Confidence in navigating multiple software tools and systems to resolve issues.  A self-motivated attitude with effective time management skills.  What You’ll Get:  Competitive Pay:  $17.31 per hour, with opportunities for performance-based incentives.  Comprehensive Benefits:  Full health insurance package, including medical, dental, and vision coverage.  Cell Phone Perks:  $25/month per line for unlimited phone, text, and data (restrictions may apply).  Training and Growth:  Paid training to set you up for success.  Career advancement opportunities with a globally renowned leader in technology innovation.  Referral Bonuses:  Earn ongoing bonuses for referring new employees through our Referral for Life Program.  Supportive, Inclusive Environment:  Thrive in a dynamic virtual work environment with a team that’s dedicated to your success.  Enjoy a culture that values diversity—we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.  Remote Work Requirements Private Workspace: A quiet, dedicated workspace with no distractions.  Ergonomics: A comfortable desk setup with all necessary equipment.  Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.  Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable. Why You’ll Love Working Here:  At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you’re driven by curiosity, passion, or technical expertise, you’ll find the perfect space to grow and succeed with us.  Ready to Take the Next Step?  Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences!  If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! To apply: https://weworkremotely.com/remote-jobs/vxi-global-solutions-us-remote-technical-support-advisor

Headquarters: Minsk, Minsk Region, Belarus URL: http://neo.gg DescriptionAs part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.We are on the lookout for a CRM Automation Manager to join our CRM Team.Role overviewAs a CRM Automation Manager, you’ll design and optimize automated communication journeys across the entire customer lifecycle. You’ll work across email, push, SMS, and in-app channels to create relevant and timely customer communication. You’ll use A/B testing, campaign analytics, and customer behaviour data to improve conversion and retention, identify growth opportunities, and develop new ideas for automated CRM flows.ResponsibilitiesAutomation Flows: Design, build, and optimize automated communication flows across the customer lifecycle, from registration to churn prevention and reactivation.Onboarding Journeys: Develop onboarding and welcome journeys across email, push, SMS, and in-app channels.Reactivation: Create and manage reactivation campaigns and automated flows for different stages of the customer lifecycle.A/B Testing: Run A/B tests to improve funnel conversion rates and reactivation performance.Analytics & Reporting: Analyze campaign results, build dashboards, and automate reporting and trigger logic.Insights & Growth: Analyze customer behavior and conversion data to identify insights, develop growth hypotheses, and improve CRM performance.RequirementsExperience: 2+ years of experience in CRM automation or marketing automation.CRM Automation: Hands-on experience with trigger-based lifecycle campaigns, including welcome flows, deposit conversion, churn prevention, and reactivation.Automation Systems: Strong understanding of event-driven logic, customer segmentation, and CRM automation platforms such as Smartico, FastTrack, Customer.io, Optimove, or similar.Analytics: Strong analytical skills and practical experience with Looker, Tableau, or similar BI tools.Cross-Functional Collaboration: Ability to work closely with Product, Analytics, Content, and Design teams to coordinate and deliver CRM campaigns.BenefitsRemote work opportunity.Flexible working schedule.Interesting product.Learning opportunities.Career growth prospects. To apply: https://weworkremotely.com/remote-jobs/neo-group-crm-automation-manager

Headquarters: Minnesota URL: https://www.steuartnutrition.com/ About us Steuart Nutrition is a GMP-certified contract manufacturer making powders, liquids, capsules and stick packs for growing wellness brands. We run on Extreme Ownership, clear communication and fast turnaround, and we want a developer who works the same way. The role We're hiring a remote developer to own the customization of our training app. You'll learn the platform quickly, then build what our teams need to train and onboard people. Over time you'll also take on other internal tools and automations. AI-assisted development is central to how we work, so we want someone who uses AI tools to write and ship better code faster. What you'll do Learn our training app inside and out, then customize and extend it Build features, integrations and automations with AI coding tools like Claude, Cursor, Copilot and Grok Turn rough requests from the plant and office teams into working solutions Document your work so others can use it and maintain it Give regular, clear progress updates What we're looking for 3+ years of professional software development Strong, proven skill with AI-assisted coding: you know how to prompt, check and fix AI-generated code A track record of quickly learning unfamiliar platforms and codebases Experience with APIs, web apps and integrations (JavaScript/TypeScript or Python preferred) Excellent written English and consistent communication Able to overlap at least 4 hours a day with US Eastern Time Bonus: experience with LMS or training platforms, or with manufacturing or regulated industries To apply: https://weworkremotely.com/remote-jobs/steuart-nutrition-software-developer-ai-coding

Headquarters: Tampa, Florida USA URL: https://www.elementalclaims.com We are looking for a confident, highly fluent English-speaking Appointment Setter to join our public adjusting firm. We work with homeowners throughout the United States who may need assistance filing and navigating property insurance claims. Your primary responsibility will be communicating with potential clients who have already responded to our outreach. You will use our proven system to answer text messages, qualify interested homeowners, make calls when necessary, and schedule appointments for our field representatives/public adjusters. What you'll be doing: • Responding to homeowners who engage with our outreach regarding potential property insurance claims• Speaking with homeowners who may need assistance filing an insurance claim for damage to their property• Calling interested or potentially interested homeowners when needed• Following our existing scripts and proven appointment-setting system• Answering basic questions and handling objections naturally• Qualifying potential clients and identifying homeowners who may have a valid reason to file a property insurance claim• Scheduling qualified appointments for our field representatives/public adjusters• Updating leads and appointments inside our CRM Who we're looking for: Near native American spoken English is REQUIRED. We are specifically looking for someone who is extremely comfortable communicating with American customers and understands U.S. conversational culture. You should be able to have a natural conversation rather than simply read from a script. You do NOT need to live in the United States. Experience working with U.S. customers is strongly preferred. Previous experience in appointment setting, outbound sales, call centers, roofing, insurance, public adjusting, real estate, home improvement, or other U.S. home-service industries is a major plus. You should be: • Confident on the phone• Persuasive without being overly aggressive• Comfortable handling objections• Reliable and consistent• Comfortable using a CRM and learning new software• Able to follow a system while still sounding natural• Available during U.S. business hours Compensation: This position offers a $1,000 monthly base salary plus performance-based commission. In addition to the base salary, you will earn $200 for every lead that results in a signed client. Our performance expectation is approximately 10 signed clients per month. At that level, compensation would be: • Base Salary: $1,000/month• 10 Signed Clients × $200: $2,000 commission• Expected Total Monthly Compensation: $3,000 There is no set limit on commission—the more qualified leads you convert into signed clients, the more you can earn. We provide the leads, systems, scripts, and workflow. Your responsibility is to communicate with homeowners, identify and qualify potential clients who may need assistance with a property insurance claim, and consistently generate quality appointments that our in-person representatives will work to convert into signed clients. IMPORTANT — Please include the following with your application: Along with your résumé and a brief description of your relevant experience, please submit a 2–4 minute audio or video recording speaking in English. In your recording: Introduce yourself. Tell us where you're currently located. Describe your previous sales, appointment-setting, insurance, or U.S. customer-service experience. Tell us about the types of American customers you've communicated with. Explain why you believe you'd be successful in this position. APPLICATIONS SENT WITHOUT A VOICE OR VIDEO RECORDING WILL NOT BE CONSIDERED Please speak naturally. Do not read a prepared script. We are evaluating communication ability, confidence, conversational English, and overall customer-facing presence. Candidates who perform well will be invited to a short interview. We're looking for people who want to become long-term members of our team. As our operation grows, there will be opportunities for our strongest performers to take on additional responsibilities. To apply: https://weworkremotely.com/remote-jobs/elemental-claims-llc-appointment-setter-inside-sales

Headquarters: New York, NY URL: https://animalz.co We are looking for a freelance developmental editor to review B2B SaaS content written by our in-house and freelance writers. You’ll focus on long-form content, from SEO/AEO/GEO to thought leadership, though editors are occasionally called upon to review copy for LinkedIn, landing pages, or other formats.  Editors at Animalz play a key role in ensuring the work we deliver meets our internal bar for quality and helps our clients meet their business goals. You sit between writers and copyeditors, and while you should be able to edit prose at the line level, your primary focus is editing for substance. Does the piece of content you’re editing effectively execute the brief? Is it aligned with the client’s business goals and tailored for their audience? Is it structurally and logically sound?  To ensure each piece of content we deliver answers these questions, you’ll review content and provide writers with actionable feedback, from big-picture guidance down to inline edits. You’ll be dedicated to a specific pool of customers so you can get deeply familiar with their business and brand and provide feedback that takes into account their holistic strategy, not just each individual piece.  Requirements Experience writing and editing diverse forms of content for B2B tech, especially long-form content (blog posts, ebooks, guides, etc.)  Working knowledge of SEO and AEO/GEO best practices. You don’t need to be an expert, but you should know the basics Ability to deliver actionable feedback. You can communicate why changes should be made, balancing candor with respect Ability to quickly get up to speed on new industries, companies, and products Knowledge of and interest in the B2B tech industry and content marketing trends and best practices Available 5-10 hours per week (schedule varies; you’ll be expected to deliver edits within 1 business day of receiving an assignment) Nice to Have:  Experience working in-house at a B2B tech company Experience developing and executing content strategies  Experience as a manager, mentor, or coach for writers (formal or informal)  Working Arrangements Location: Fully remote (Americas or EMEA)  Employment type: Freelancer Rate: $65/hour To apply: https://weworkremotely.com/remote-jobs/animalz-developmental-content-editor

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Headquarters: Remote - US About Glean:   Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.   At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.   Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.   If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.  About the Role:   Glean is seeking an Enterprise Account Executive for a high-impact sales role focused on driving new business and expanding relationships within large enterprise accounts. AEs at Glean are responsible for landing and managing multi-million dollar, often global, accounts by leveraging Glean’s differentiated AI technology and foundational knowledge graph to deliver tangible business outcomes for customers.   You will: Source and close net new logos within a given territory Have the ability to navigate complex organizational structures and identify executive sponsors and champions Research and understand the business objectives of your customers and have the ability to perform a value drive sales cycle Collaborate with internal partners to move deals forward and ensure customer success  You will consistently deliver ARR revenue targets and drive success through a metric based approach Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings Provide timely and insightful input back to other corporate functions Create ROI and business justification reports based off of a data driven approach Run tight POCs based off of business success criteria About you: 6+ years of closing experience in Sales with a track record of being a top performer Ability to learn, pitch and demonstrate a highly technical product and have the ability to adapt in a fast growing and changing environment  Have clear examples of closing complex deals and selling into complex organizations Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory  Previous experience building relationships and selling face to face to C level executives Knowledge of best of breed softwares and a technical understanding of integrations, APIs, infrastructure management, security and analytics Experience selling technical SaaS and cloud based software solutions Basic understanding of search infrastructure is a plus You have previous experience working with multiple teammates including SEs, BDRs, PMs, Executives & Engineers Experience with target account selling, solution selling, and using MEDDIC and Challenger (or similar) methodologies is a plus. Location: This role is remote (must be based in Chicago) Compensation and Benefits:   The OTE range for this role is $250,000 - $300,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.   We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.   We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.   #LI-REMOTE  AI-First Mindset at Glean:   At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.   Global Data Privacy Notice for Job Candidates and Applicants:   Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement. By clicking “Submit Application,” I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement, and I agree to the terms.   To apply: https://weworkremotely.com/remote-jobs/glean-enterprise-account-executive-chicago

Headquarters: Remote, California We are looking for a Chief of Staff–style operator to serve as the President’s right hand and help run, maintain, and continuously evolve the Product, Engineering & Design operating model and cadence.  This role will turn strategy into a durable execution system. You will own the connective tissue across the President’s leadership cadence: preparing the right inputs, creating clarity on decisions and tradeoffs, ensuring commitments are followed through, surfacing risks early, and improving the operating model as the organization changes. You will work across Product, Engineering, Design, Commercial, Finance, People, and your peers in Business Operations, partnering with senior leaders who do not report to you and influencing through judgment, trust, and clarity. The successful candidate will combine executive judgment, operational rigor, business acumen, comfort with ambiguity, strong written and verbal communication, and the ability to move fluidly between strategic questions and the execution details required to make the system work.  AI fluency is an important part of this role. You will use approved enterprise AI tools, including tools such as ChatGPT, Gemini, Claude, Glean, Cursor, or comparable platforms, to automate repeatable operating work, synthesize information across functions, improve leadership preparation, surface risks and dependencies, and accelerate strategic-initiative delivery. This role reports to the VP of Operations at Squarespace and is based remotely in California or locally at our New York City headquarters.  You’ll Get To…  Run the President's operating cadence. Own end-to-end orchestration of the leadership rhythm: staff meetings, WBRs, MBRs, and QBRs, finance and portfolio reviews, priority updates, and annual operating-plan inputs. Ensure each ritual has a clear purpose, owner, input, output, decision authority, and downstream cascade. Drive decision quality. Synthesize diverse inputs into concise narratives that make priorities, risks, options, tradeoffs, and recommended decisions clear to the President and leadership team. Document decisions in the room, assign owners and deadlines, track commitments, and escalate unresolved issues with context and a proposed path forward. Improve execution velocity. Identify alignment and execution risks before they surface as leadership surprises, and facilitate resolution across Product, Engineering, Design, Commercial, Customer Operations, Finance, People, and Business Operations, connecting planning, performance, financial, organizational, and roadmap inputs. Use AI and advanced tooling to make decisions faster and better-informed. Evolve the operating model. Treat the operating system as a living thing. Establish health measures such as decision latency, action closure, cascade reach, pre-read quality, participation, recurring issue themes, and use them to assess whether rituals, artifacts, and escalation paths are producing the right outcomes. Recommend and implement changes to cadence, governance, templates, roles, and channels as strategy and priorities evolve, codifying what works so the model is easy for leaders to understand and operate. Lead high-priority strategic initiatives. Drive complex, ambiguous, cross-functional work on behalf of the President, from framing and workplan through decision, implementation, and follow-through, including emerging problems that don't yet have a clear owner. Support annual strategy, goals, headcount, and budget processes by connecting them to the department's operating rhythm. Represent the President and build transparency. Stand in for the President in meetings, events, and discussions, exercising the remit of the position. Navigate difficult conversations and cross-functional tradeoffs without relying on formal authority. Support two-way access to the President through Town Halls, Roundtables, Office Hours, and written follow-up, using sound judgment about what should be broadly communicated, selectively shared, or handled privately. Serve as a trusted thought partner to the President and senior leadership team, offering an independent perspective and respectfully challenging assumptions when needed. Who We’re Looking For Significant experience in Chief of Staff, Product Operations, Business Operations, Strategy & Operations, or management consulting A track record of owning an operating model, leadership cadence, or portfolio of complex cross-functional initiatives, preferably in tech companies Knowledge of the product / software development lifecycle Demonstrated proficiency with enterprise AI tools, such as ChatGPT, Gemini, Claude, Glean, Cursor, or comparable approved tools, and experience integrating them into daily workflows to automate repeatable tasks, optimize processes, improve synthesis, and accelerate project delivery. Exceptional written communication: you can turn a large volume of input into a concise, decision-ready narrative tailored to the audience Strong business and financial acumen, with the ability to understand metrics, forecasts, resource tradeoffs, product or portfolio performance, and organizational implications. Strong executive presence and facilitation skills; you can create clarity and momentum in high-stakes or ambiguous settings. Demonstrated ability to influence senior stakeholders, build consensus, resolve conflict, and push for decisions without formal authority. High judgment and discretion when handling sensitive organizational, people, financial, and strategic information. Comfort operating in ambiguity, switching between strategic altitude and detailed execution, and taking ownership of problems that cross organizational boundaries. A continuous-improvement mindset: you distinguish between process and content, challenge ineffective routines, and make change practical and durable. A bias toward action, paired with the judgment to know when to decide, when to seek input, and when to escalate. What Success Looks Like In the first 6–12 months, you will: Implement a dependable operating rhythm in which leadership forums are well-prepared, decision-oriented, and followed through. Improve the quality and consistency of pre-reads, decision logs, action tracking, portfolio updates, and quarterly communications. Make it easy to see what changed, what matters now, what decisions are needed, who owns the next step, and where risk is accumulating. Establish a small number of reliable AI-enabled workflows that reduce manual preparation and reporting effort, improve the timeliness and quality of leadership inputs, and make follow-through more visible. Increase the organization’s ability to reuse knowledge, detect recurring issues, and move from raw information to clear decisions without adding unnecessary process. Build strong working relationships and trust with the President and his leaders across the department and company, leading with tact, discretion and respect. Help the President and leadership team make faster, clearer, better-informed decisions without adding unnecessary processes or meetings. Leave the system more scalable and more resilient than you found it. Benefits & Perks A choice between medical plans with an option for 100% covered premiums including medical, dental, and vision Supplemental Life and Disability Insurance plans Fertility and adoption benefits Headspace mindfulness app subscription Global Employee Assistance Program Retirement benefits with employer match Flexible paid time off 12 weeks paid parental leave and family care leave Pretax commuter benefit Education reimbursement Employee donation match to community organizations 7 Global Employee Resource Groups (ERGs) Dog-friendly workplace Free lunch and snacks Private rooftop Hack week twice per year US Cash Compensation Range: $178,500 - $350,000 USD The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary. About Squarespace Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.  Our Commitment  Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-Remote #LI-HybridThank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.   Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.   If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy. To apply: https://weworkremotely.com/remote-jobs/squarespace-senior-staff-operations-manager-office-of-the-president-ped

Headquarters: Remote - US Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.. Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!  Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .See yourself at Twilio Join the team as Twilio’s next Account Executive 3 - New Business. About the job This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies in the Financial Services vertical. New Business Account Executives are experts in the CPaaS ecosystem and Twilio’s product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams. Responsibilities In this role, you’ll: Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value) Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions. Work with customers across assigned verticals (Financial Services)  to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform, designing a solution for their specific use cases. Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business. Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution. Balance competing priorities and manage multiple projects and deals at the same time.  Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans.  Act as the voice of the customer to Twilio’s product and carrier relations teams.   Demonstrate a strong understanding of the CPaaS industry - staying up to date on  key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization.  Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce.  Stay current with industry changes and collaborate with your team and peers to learn and share best practices Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Possess a total of 5+ years of full cycle sales experience, with a minimum of 1 year managing or leading quantitative highly analytical products or solutions for their customers. Directly selling technical SaaS or CPaaS Experience outbound prospecting into install base, greenfield prospecting into new accounts, and executing strong QBR strategy for territory penetration Technical solutions selling experience working with real customers, listening to them, and solving problems Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships Analytical account development strategy based on using data to find opportunities and prove value Demonstrated track record of managing business forecasts and financial models  Entrepreneurial mindset with appetite to define process and build programs Record of delivering market driven results, especially to scale and enterprise customers Excellent verbal and written communication skills (English) Bachelor’s Degree or equivalent years of experienc Desired: Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms. Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. Software, SaaS, CPaas or PaaS selling experience  Location This role will be remote, and based in the United States. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $86,152 - $107,690. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $90,936 - $113,670. Based in the San Francisco Bay area, California: $95,720- $119,650. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until September 20th, 2026, but may change based on business needs.   Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. To apply: https://weworkremotely.com/remote-jobs/twilio-account-executive-3

Headquarters: Remote, United States At Squarespace, we empower our product teams to solve hard problems in ways that our customers love and strengthen our business. As Senior Director of Product for the Client Engagement Group (CEG), you will lead the product strategy and execution for Squarespace's customer engagement platform: the CRM, email campaigns, automations, and transactional communications that enable our merchants to build lasting customer relationships and grow their businesses on Squarespace. The Client Engagement Group sits at the center of Squarespace's growth strategy. Our marketing tools are a critical lever in increasing product attach, reducing merchant churn, and building a differentiated position in the service commerce landscape. You will own the vision for transforming our current communications offering into a unified customer engagement hub… one that competes with best-in-class tools while leveraging Squarespace's unique data and ecosystem advantages. You will report directly to the President of Squarespace and serve as a member of the Product leadership team. You will have the option of working on-site (hybrid) at our NYC headquarters or remotely within the U.S. You’ll Get To…  Define and drive the multi-year product vision and strategy for CEG - spanning CRM, email campaigns, automations, transactional communications, and emerging channels including SMS - with a clear line of sight to revenue growth and platform impact Own the Email Campaigns business line end-to-end: report on revenue performance, develop engagement and GTM strategies, and lead roadmap decisions in close partnership with commercial and marketing stakeholders Build toward a competitive, full-featured customer engagement platform by prioritizing investments in business CRM, transactional automations, flexible communication channels, and advanced segmentation that meet the sophisticated needs of today's service sellers Lead, grow, and mentor a team of product managers across multiple product lines, setting a high bar for hypothesis-driven development, roadmap rigor, and customer-centricity Partner with Engineering and Design functional leads to deliver outcomes across the team; step in to remove blockers and maintain velocity on high-priority initiatives Collaborate across the Squarespace ecosystem - with Commerce, Growth, Financial Solutions, and GTM - to ensure CEG products are deeply integrated into the broader platform Champion the use of Squarespace data and AI to create smarter automation flows, personalized outreach, and differentiated customer engagement experiences that competitors cannot easily replicate Shape the process, craft, and standards for senior product leadership at Squarespace Who We’re Looking For  12+ years of product management experience, with a meaningful portion spent building and scaling customer engagement, CRM, marketing, or communications products 5+ years leading and developing teams of product managers in complex, multi-product environments Deep familiarity with the customer engagement and email service provider landscape; informed perspective on what it takes to compete with and differentiate from best-in-class marketing and CRM tools Demonstrated ability to own a revenue-generating product line with accountability for business outcomes, not just product delivery Strong strategic instincts paired with a bias for execution; comfortable operating at the intersection of vision-setting and unblocking day-to-day team work Excellent communicator and cross-functional partner with the credibility to influence senior leadership and align stakeholders across product, engineering, commercial, and marketing functions Experience applying hypothesis-driven development and experimentation to accelerate product-market fit and grow adoption Benefits & Perks A choice between medical plans with an option for 100% covered premiums including medical, dental, and vision Supplemental Life and Disability Insurance plans Fertility and adoption benefits Headspace mindfulness app subscription Global Employee Assistance Program Retirement benefits with employer match Flexible paid time off 12 weeks paid parental leave and family care leave Pretax commuter benefit Education reimbursement Employee donation match to community organizations 7 Global Employee Resource Groups (ERGs) Dog-friendly workplace Free lunch and snacks Private rooftop Hack week twice per year US Cash Compensation Range Cash Compensation Range: $323,000 - $435,000 USD The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary. About Squarespace Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.  Our Commitment  Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-HybridThank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.   Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.   If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy. To apply: https://weworkremotely.com/remote-jobs/squarespace-senior-product-director-client-engagement-group