- Are a freak who can’t stand when things aren’t perfect?

- Do you accept Wingdings as the objectively best font?

- Do you thrive in a high-stress environment filled with political infighting, bureaucracy, and corporate nonsense?

If so, then we are the place for you, except you might hate how nice of a company we have - filled with happy, generally competent people that don’t put up with jerks. Frankly, it makes me sick how nice everyone is.

We are remote full time, have very flexible hours, people are judged by their output, not by how much they suck up to the boss, and turnover is super low because the company believes that happy employees = happy customers = happy bank account. Simply disgusting, if you ask me.

--Is this a real job ad?--

Yup! Amazingly enough, we actually paid money to post this on a bunch of different job sites. And it’s not even a pyramid scheme! Plus, get this: the owner just started paying our 70ish employees with money instead of Pizza Hut coupons - we’re big time, people.

Our careers page is actually worth checking out to learn more about how insane we are (sidenote: it won a web design award in 1993 - we’re a pretty big deal):

http://www.jlstradingco.com/careers/

And check out our reviews on Google, Glassdoor, or Indeed to see that it’s not just the founder’s mother who says we’re cool.

--What do you guys do?--

We do a lot of different things these days including selling awesome consumer products (these are just a small sampling): 

- Bad Parking Cards (https://amz.run/5Eya)

- Beverage Barricades (https://amz.run/6kip)

- Child Chucker (https://amz.run/9EUz)

Running this Amazon Pay-Per-Click agency: PPCFarm.com (we’re really, really good at PPC)

And we will soon be launching a SaaS product for inventory management.

We are doing our best to grow rapidly every year, and it’s our intention to continue that for as long as possible, which means we need good people to help us keep up with the growth.

--What is your company like?--

1. You Can Be Yourself. You don’t have to put on a fake, professional face. You can just be yourself. You can talk smack to the CEO (highly encouraged), and no one will think anything of it. You don't have to dress up, or use formal language, or pretend to be something you're not - you can just be you.

2. Major Opportunities for Career Growth. We are not trying to just be a small business. We plan to be doing $100 million annually in the next few years. We promote quickly once we identify talent. It doesn’t matter what your credentials are – it matters what you get done.

3. Full Time Remote/Flexible Hours. You will be working from home in your pajamas, on your schedule. And we don’t care if you work 10 hour days 4 days a week or 6 hours a day and catch up over the weekend. So long as you get a lot of work done, we’re happy campers.

4. Complete Work/Life Balance. If you’re routinely working more than 45ish hours, you’re gonna get a friendly talking-to. We want you to be operating at 100% capacity, which means that you need to rest.

5. Strongly Anti-BS. Anybody in the company can (and is expected to) tell the CEO when he is wrong. There are no bureaucratic or BS rules getting in the way of getting work done.

6. No Micro-Management. Once you’re trained and have demonstrated you know your stuff, we are pretty hands-off. In fact, if you need external management to stay on-task and motivated, we probably aren’t the place for you.

7. No Toxic/Incompetent People Allowed. We try very hard to screen out mean or stupid people before they get in, but in case they slip through, we fire them quickly. You will never have to interact with someone who is an obvious idiot or straight up malicious. No toxic or incompetent people at work - could it really be? [Yes]

8. Supportive Environment. We don’t operate via intense stress or unreasonable top-down deadlines. Everyone wants you to be successful – internal politics are at a minimum here.

9. Lots of Raises. We do our absolute best to get ahead of things and give raises preemptively, so you don't have to ask for one. It's not unusual at all for someone to receive 2+ raises per year.

10. We’ll Invest in Your Training. We want you and everyone to get better constantly. You’ll be learning new things all the time, and are strongly encouraged to invest time every day to learn new things, improve your system/work process, and just generally try to make your life easier.

11. 4-6+ Weeks Vacation. We 100% want you to recharge, so having plenty of time off is absolutely worth it.

12. Paid Maternity/Paternity Leave. We’ve even started letting people skip meetings during labor!

13. Self-Funded So We Can Do What’s Right for Us. We don’t have to answer to anyone but ourselves, so we can make the right decision for the long-term health of the company vs trying to get big too fast or cut corners to appease some selfish investor.

--What are your company’s values?--

See here: http://www.jlstradingco.com/careers/

Yes, those are legitimately our values. The careers page is definitely worth checking out - it’s not just normal corporate BS. We promise you’ll learn a lot about us.

--OK, so I’ve read like 8 dang pages about you guys. Will you tell me what the actual job is?--

No.

--Wait... What?--

OK fine. Super short version:

Learning how to be a great designer from the ground up. We’re gonna teach you everything you need to know, and don’t care at all what your previous background is.

Here is a bulleted list of responsibilities:

- Go through our apprenticeship training program

- Discover how we think about design from First Principles

- Learn the tools of the trade

- Practice, get feedback, iterate and repeat endlessly until you are an amazing designer (it takes LOTS of reps to get good at this stuff)

--Do I need experience?--

We expect you to have a minimum of 70 years of experience (120+ preferred).

Oh, you haven't lived two lifetimes eating and breathing business 24/7/365? Who TF do you think you are, reading this job description? You absolute buffoon.

Oh, you haven't been directly involved in at least two (preferably three) World Wars? You're not even qualified to operate our coffee machine, you sentient potato.

Oh, you didn't observe the Big Bang as it happened? Get out of here, you pirated copy of Windows 95.

I might throw up from your arrogance. The hubris to think that you, an absolute fool, could apply for an entry-level position... sickening. I’m literally shaking right now.

Also, no you don't need any experience.

We want special people, and don’t give AF what their background is. Most of our best people did nothing remotely related to their current roles, so if you've never done anything like this before, don't sweat it. We hire 100x more for potential than existing knowledge.

The Big Bang requirement still stands though.

--Do I need a college degree?--

You just need to be awesome.

--Are there any geographic restrictions?--

As long as you are in a country that doesn’t have active sanctions from the US government, we are interested. Our founder isn’t known for respecting the government much, but they have all the guns, so…

--What is this apprentice program you speak of?--

More info here: Apprenticeship Program. This program is specifically for designers, but the general apprentice program is quite relevant and basically the same (though with different content).

--I’ve never designed before--

Great! If you are smart and motivated and capable of self-learning, then we can likely teach you whatever you need to know. We don’t care if you have never designed before - we care about your potential.

--I’ve been a designer for a long time--

Great! Though we have to warn you that we will likely want to still build your knowledge from First Principles. We will teach you things that aren’t necessarily taught in design school (much to our chagrin), and we have certain ways of doing things that aren’t necessarily standard in the industry. We think they’re good, but they take some getting used to.

--What type of things will I be designing?--

Graphic design for sure, but also potentially:  marketing material, packaging, products (industrial design), web stuff, and whatever else needs designing.

We believe that design is a master skill with principles that transcend mediums, so we’ll teach you that base, and you can likely choose to specialize as you learn more of what you do and don’t like.

--What are some more specific things that need designing?--

Amazing listing images, social media ads, Standard Operating Procedures, random product inserts, some way for the CEO to stop being a crazy person, product packaging, silly postcards to people, products, etc.

--This sounds pretty good, though I’m still skeptical that this isn’t a pyramid scheme.--

You sound just like the tax authorities!

--That doesn’t resolve any of my fears, but what do I need to do to apply?--

Please submit your information on the following page to apply. We promise to respond within 5-10 business days even if our answer is No.

There will be multiple steps in this process, FYI, including a long written application, interviews with potentially a few different people, and paid work test(s). Hiring the right people is really hard and very expensive if we do it poorly, so we have to front-load the process. I'm sorry about that and thank you for sticking with us.

Once you’re in our pipeline though, I would anticipate giving you a final answer within a few weeks, depending on how it goes. We definitely don’t want to string you along, and as long as you do what we ask, we promise to tell you “yes” or “no”, and to not just ghost you (like everybody I match with on Tinder).

Thank you for your time and interest, and I hope we can work together soon!

ZeroFox is at the forefront of digital security, offering cutting-edge Digital Risk Protection, Threat Intelligence, and External Attack Surface Management solutions. We are on the lookout for a dynamic and skilled Senior Product Manager who will play a pivotal role in shaping and driving the vision for our products.

This position demands a strategic thinker with a deep understanding of both the cybersecurity landscape and customer needs. As the Senior Product Manager, you will effectively lead the product lifecycle, from conceptualizing innovative ideas to launching high-impact solutions that empower our clients to navigate the evolving digital threat landscape.

Key Responsibilities:

• Product Strategy: Develop and implement a robust product strategy that aligns with ZeroFox’s mission and addresses key market challenges
• Collaboration: Work alongside engineering, sales, and marketing teams, fostering a culture of cross-functional collaboration to ensure a successful product delivery
• User Advocacy: Gather insights through user research to guide product development, ensuring that your solutions meet customer expectations and drive satisfaction
• Roadmap Management: Maintain and communicate a clear product roadmap to stakeholders while prioritizing features based on business impact and customer needs
• Performance Measurement: Establish metrics to assess product performance, using these insights to iterate and enhance solutions continuously
• Industry Expertise: Stay current with industry trends, competitor offerings, and emerging threats to inform product innovation

Requirements

• Bachelor's degree in a relevant field; advanced degree preferred
• 5+ years of experience in product management, specifically in the cybersecurity or technology space
• Strong analytical skills and experience in data-driven decision-making
• Exceptional communication and leadership abilities
• Proficiency in Agile methodologies and tools
• Experience with B2B product offerings, particularly in SaaS
• Keen interest and understanding of cybersecurity challenges and trends

Benefits

• Competitive compensation

• Community-driven culture with employee events
• Generous time off 
• Comprehensive private insurance and EAP
• Fun, modern workspace 
• Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture

About us

ZeroFox is on a mission to make the internet safer for all. Innovation is at our core – we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It’s a great time to join us in the Fox Den – with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we’re growing like never before. If you’re looking for a mission-oriented, customer-focused, collaborative team and ready to take the fight to the adversary, apply to join us in the Den today.

Equal Opportunity

We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.

ZeroFox is on a mission to make the internet safer for all. Innovation is at our core – we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It’s a great time to join us in the Fox Den – with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we’re growing like never before. If you’re looking for a mission-oriented, customer-focused, collaborative team and ready to take the fight to the adversary, apply to join us in the Den today.

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent.

Clipboard is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc).
We are a YC Top Company with a global, remote team of 700+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year.
We are looking for your help to keep growing so we can serve more professionals and workplaces.
To learn more about us, take a look at our website here.

About the Role

An indispensable component of Clipboard’s marketplace is its healthcare facility customers. The Account Manager ensures the continued success of the partnership between Clipboard and its facility partners, working to deliver an optimal experience at every level of clients’ organizations. The job encompasses being a resource to facilities when issues arise, liaising with corporate-level contacts, and keeping abreast of a litany of important business metrics for each facility. 

If you’re an avid problem solver, great communicator, and diligent executor, Clipboard is the place for you to continue growing and honing your skills. You’ll be an awesome resource for our customers while continuing to sharpen your business acumen.

This role is primarily remote, with occasional local travel (about 35–60%) to meet with nearby healthcare facilities. 

Responsibilities:

• Own a book of business, routinely speaking with assigned accounts, solving issues as they arise, and helping customers stay current on invoices 

• Establish credibility and trust with providers and healthcare executives by demonstrating strong business adamant and understanding of clinical workflows in order to build meaningful relationships

• Clearly articulate the value proposition our products to clinical and non-clinical stakeholders and educate on the products’ workflows

• Capture feedback from prospects on their needs, wants, and pains, and share that feedback with product teams to develop our offering

• Work cross functionally with different teams internally to execute excellently on various trials and initiatives we perform with existing customers

Beyond the basics, what will make you successful:

• Extreme Ownership: the buck stops with you, no matter what anyone else did or did not do. You're self-reliant, and can get things done in the chaos that is an early-stage startup scaling quickly

• Extreme Curiosity: you ask "why" 3-5 times in a row for the same problem, digging and digging and not being satisfied until you truly understand the root cause

• Scrappiness: you look for ways through problems and refuse to let obstacles derail your progress. You bring solutions instead of asking ‘what should I do?’

• Fast Paced: You thrive on moving quickly and are highly adaptable to a market that evolves quickly

Qualifications

• Relationship management experience not required but strongly preferred

• Ability to travel 35-60% of the time to local healthcare facilities in your area (Travel and lodging expenses will be covered) 

• Excellent verbal and written communication skills

• Willingness to try / lack of fear

• Bachelor's Degree

Benefits:

• Do great work that matters for customers who could really use your help

• Competitive pay

• Unlimited PTO

• Fully Remote

Estimated annual on-target earnings: $110,000 - $150,000 USD, with an estimated base salary range of $100,000 - $125,000 USD. Each candidate's compensation offer within this range will be based on multiple factors including, but not limited to, relevant education, qualifications, certifications, experience, and geographic location.

We are looking for a Growth Lead to work remotely anywhere in the Philippines for a Singapore-based client of OTA. For this job, we only process candidates that are based in the Philippines and have legal authorization to work in the Philippines.

About the OTA Client

This is a supply-chain technology company that helps global brands and retailers source smarter and sell better. Operating across APAC, the U.S., and Europe, their mission is to make international sourcing simple, data-driven, and dependable. 

They combine an AI-driven procurement platform with managed services to streamline cross-border trade. The platform covers product specifications, supplier vetting, production management, quality control, compliance, and end-to-end logistics giving businesses one clear workflow from idea to inventory. This enables faster launches, cost savings, and consistent quality.

They typically serve DTC brands, retailers, importers, and private-label agencies across categories such as home & living, beauty, fitness, pet, and consumer accessories.

Company Culture

The team is remote-first and globally distributed, with a culture built on:

• Customer obsession and measurable outcomes (focusing on lead time, cost, and quality improvements)
• Integrity and fairness, ensuring transparency and accountability in every partnership
• High ownership with low ego, where team members take initiative, share credit, and act like owners
• One global team, working across time zones with empathy, clarity, and respect
• Speed with standards, moving quickly while maintaining compliance, quality, and safety

Job Overview

As a Growth Lead, you will be responsible for driving customer engagement, optimizing account development, and expanding product adoption. 

Your role will focus on managing the end-to-end customer journeyfrom initial lead engagement to strategic account growthby leveraging our tech platform, data-driven insights, and deep category expertise. 

You will play a pivotal role in strong customer relationships, tailoring product recommendations, and executing strategic upselling and cross-selling initiatives to maximize customer value.

The Growth Lead will also ensure seamless service delivery and long-term growth partnerships with B2B clients. 

This is a mid-level role (5-7 years of relevant experience), ideal for candidates with strong backgrounds in B2B solutions, account growth, customer success, and logistics.

Key Responsibilities

Thorough Customer Insight and Product Recommendations

• Manage the full customer journey, covering quotation, merchandising, account
• management, clarifications handling, sampling, bulk orders, cross-selling, and upselling
• to ensure seamless service delivery.
• Gain a deep understanding of customers business models, market positioning, and
• target audience to tailor solutions effectively.
• Leverage our tech platform and product database to tailor product recommendations and
• quotations that align with each customers strategic goals and market trends.
• Provide personalized consultations on product selection, pricing, and merchandising
• strategies to maximize customer satisfaction and profitability.

Proactive Account Development, Supplier Onboarding, and Strategic Upselling

• Regularly engage with customers through strategic check-ins, customer visits, and business updates to maintain a pulse on their evolving needs and identify new opportunities.
• Proactively identify and suggest complementary products and emerging market trends that align with customers portfolios, creating upselling and cross-selling pathways.
• Onboard relevant suppliers to meet quotation requirements and diversify the product portfolio.
• Develop customized sourcing strategies to introduce new categories or product lines, thereby expanding our footprint within the customers operations.

Lead Cultivation and Strategic Relationship Building

• Actively engage with new leads acquired through founder referrals, product-led channels, events, and partnerships to build trust and rapport.
• Develop a strategic approach to onboarding new leads, focusing on their unique needs and ensuring a smooth transition into our ecosystem.
• Collaborate with internal teams to ensure new leads receive comprehensive support and progress to facilitate quick conversion and long-term retention.

Data-Driven Growth, Performance Optimization, and Category Knowledge Development

• Utilize data analytics to track customer behavior, order patterns, and sourcing requests, identifying opportunities for improving conversion rates and order values.
• Implement feedback mechanisms to capture customer insights, using this data to refine product offerings and sourcing strategies for enhanced customer satisfaction.
• Stay updated on the latest trends and designs, integrating these insights into customer pitching to enhance conversion rates and create compelling sourcing propositions.
• Work closely with the tech and product teams to identify platform enhancements that could streamline the sourcing process and improve the overall customer experience.

Cross-Functional Collaboration and Knowledge Sharing

• Act as a liaison between the Growth team and other departments (e.g., Product, Tech) to ensure customer feedback and market insights are integrated into product development and operational processes.
• Enhance sourcing efficiency: Develop and share category knowledge and best practices within the team to foster a learning environment, helping to systemize and standardize sourcing processes on S-cube for efficient account servicing.
• Participate in cross-functional projects aimed at expanding our market presence, such as developing new sourcing categories or refining the self-serve UX for inbound leads.

Qualifications

• 5-7 years relevant experience in growth, account management, or similar customer-facing functions, ideally within the sourcing, procurement, logistics, or e-commerce space.
• Strong understanding of B2B solutions and procurement-related workflows.
• Proven ability to manage the full customer lifecyclefrom initial quotation to repeat bulk orders.
• Excellent skills in relationship-building, negotiation, upselling, and cross-selling.
• Strong communication skills with the ability to engage both C-level and operational stakeholders.
• Proactive, adaptable, and able to thrive in a fast-paced, growth-driven environment.

GC AI is currently an AI platform for in-house lawyers to 10x themselves. Using the latest LLMs, we are building AI agents that can use company knowledge, leverage external sources, and connect with internal tools to provide better and faster legal advice to the rest of the company. Thousands of weekly active users tell us they “cannot imagine their lives without GC AI” - which has led us to 95% retention and a NPS of 75.

This is a once-in-a-generation opportunity to build for a $1T annual market. We have jaw-dropping product-market fit - growing our customer base from 0 to 500+ legal teams in a year and 3X ARR growth in the last 4 months. Join our Series A stage rocket ship backed by top investors like Sound Ventures, Fellows Fund, Guillermo Rauch and Worklife Ventures. GC AI is a small but mighty team of lawyers, engineers, sellers and doers. Here, you’ll have infinite room to grow and rethink how legal work gets done.

Come build the future with us.

As GC AI’s first Customer Support Manager, you’ll be building our support function from the ground up. This means more than just managing tickets — you’ll define the systems, processes, and culture that ensure every customer interaction reflects the speed, quality, and care we’re known for. You’ll serve as the voice of our customers, partnering closely with Product, Engineering, and Customer Success to turn issues into improvements and feedback into product innovation.

Your impact will be immediate and long-lasting: you’ll create scalable workflows, own key support metrics, and help transform support into a strategic advantage that drives retention, expansion, and customer trust. This is a rare opportunity to take ownership of a mission-critical function at a Series A rocket ship, shaping how hundreds (soon thousands) of legal teams experience the future of legal AI.

Our customers are at the center of everything we do. As the Customer Support Manager, you will ensure every customer support interaction reflects the quality, responsiveness, and care that GC AI is known for. Manage and grow the support org as we scale, own SLAs, and turn support into a strategic advantage for retention & expansion. Be the connective tissue across Product, Eng, and CS to close the loop from issue → fix → customer comms.

As our first Manager, Customer Support, you will:

• Be the voice of our customers, ensuring their needs shape product and process decisions.

• Build the systems and culture that turn support into a strategic advantage.

• Help transform customer feedback into improvements that make GC AI indispensable.
  

• Lead, mentor, and develop a small support team; define tiering (T1/T2/escalation), on-call, and a growth plan—while fostering a culture of customer-obsession and continuous improvement.

• Own, build and optimize support processes, workflows, and tools to handle increasing customer volume with speed and quality.

• Track and report on key support metrics (response times, CSAT, NPS) and implement improvements.

• Partner with Product and Engineering to escalate, triage, and resolve customer issues effectively.

• Collaborate with Customer Success to ensure seamless customer experiences across the lifecycle.

• Design and maintain a customer knowledge base, FAQs, and self-service resources.

• Drive a culture of “getting 1% better every day” through regular training, coaching, and feedback.

• Represent customer needs in cross-functional discussions, ensuring their voice informs decisions.

• Build the foundation of support at GC AI — defining the processes, tools, and culture that will scale from hundreds to thousands of customers.

• Turn support into a strategic advantage by ensuring every customer interaction reinforces trust, drives adoption, and strengthens retention.

• Be the voice of the customer — translating feedback into actionable insights that directly shape product and engineering decisions.

• Elevate customer experience by setting and owning SLAs, creating knowledge resources, and driving continuous improvements in CSAT and NPS.

• Lay the groundwork for team growth by mentoring, hiring, and building a high-performing support org as GC AI scales.

• 2+ years of experience managing a customer support team in a high-growth startup. Comfortable with stepping in as a player coach as we build team infrastructure and size.

• 4+ years of experience as a customer support specialist or equivalent role.

• Strong track record of building and scaling customer support processes.

• Excellent problem-solving, organizational, and communication skills.

• Deep customer-obsession, with a passion for delivering outstanding experiences.

• Ability to thrive in a fast-paced, high-growth environment and manage competing priorities.

• Demonstrated commitment to continuous improvement and operational excellence.

• Experience leveraging AI or automation tools to scale customer support operations.

• Familiarity with modern support platforms (e.g., Zendesk, Intercom, HelpScout) and analytics tools.

• Background supporting B2B SaaS customers, ideally in enterprise or regulated industries.

• Experience creating support content, training programs, and customer-facing knowledge resources.

• Shape the future of a rapidly growing startup

• Direct collaboration with founding team

• Real influence on company strategy and direction

• A voice that matters - your ideas will be heard and implemented

Environment & Benefits

• Competitive salary, equity and healthcare

• We’re a hybrid company — many roles are remote-friendly, while some teams require meeting in person a couple of days a week in the Bay Area office.

• High-energy, joyful team environment

Career Development

• Mentorship and learning opportunities

• Clear path for growth in an expanding company

• Exposure to cutting-edge technologies and practices

• Freedom to innovate and own crucial systems