Desktop Support TechnicianLocation: RemoteCompany: Pathway CommunicationsHourly pay rate - CAD$18 - $19About Pathway CommunicationsPathway has been a pioneer in IT Managed Services. Starting out as one of the first ISPs in Canada in 1995, we are now a leading Canadian technology management firm with a global reach. Our clients rely on us as their sole source for high-quality IT solutions â from hybrid cloud services to service desk, telephony and security. We were the first company in Canada to construct a Tier III certified data center and maintain a complete set of certifications including SOC 2 Type II, PCI, and ISO 27001.Pathway Communications is looking for an Onsite Desktop Support Technician to join our team in our Toronto Downtown office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.Responsibilities:Technical Support:⢠Respond to and resolve technical issues reported by users via phone, email, or in-person.⢠Diagnose and troubleshoot hardware, software, and network-related issues.⢠Provide technical support for desktop, laptop, printers, and mobile devices.⢠Assist with software installations, updates, and configurations.Incident Management:⢠Log, track, and close tickets in the service desk system, ensuring all details are accurately documented.⢠Escalate unresolved issues to the appropriate teams as per service-level agreements (SLAs).⢠Follow up with users to ensure issues are resolved to their satisfaction.On-Site Support:⢠Provide hands-on support for technical problems that cannot be resolved remotely for issues relating to system (Windows-based and Mac) and related applications.⢠Set up and configure hardware and software for new employees.⢠Maintain and troubleshoot AV (Audio -visual) systems for meetings and conferences.User Training and Documentation: ⢠Educate end-users on best practices, system functionality, and self-help tools.⢠Create and update documentation, including FAQs and user guides.System Maintenance:⢠Troubleshooting issues relating to the system (Windows-based and Mac) and related applications.⢠Perform routine hardware maintenance and upgrades.Technical Skills:⢠Knowledge of Active Directory, VPNs, remote desktop tools, and ticketing systems (e.g., ServiceNow, Jira).⢠Basic understanding of ITIL practices is preferred.⢠Use of ITSMs (ticketing systems like ServiceNow or Remedy)Soft Skills:⢠Excellent communication and interpersonal skills.⢠Strong analytical and problem-solving abilities.⢠Ability to work independently and as part of a team.Work Conditions:⢠Full-time on-site role with occasional extended hours during critical incidents.⢠Must be willing to work in variable, rotating shifts including evenings, weekends, and public holidays.⢠CPIC clearance and strict adherence to PCI standards⢠Physical ability to lift and carry equipment weighing up to 20kg.Key Performance Indicators (KPIs)⢠First Call Resolution Rate.⢠Average Time to Resolve Tickets⢠Customer Satisfaction Scores (CSAT).⢠SLA Compliance Rates.Â
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.Responsibilities[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]Example: Determine and develop user requirements for systems in production, to ensure maximum usabilityQualifications[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]Example: Excellent verbal and written communication skasdills
Executive Assistant
Company: Location: Remote Published: 2026-06-19
Posted 12:10:07 PM. Executive AssistantChaosTrack | Remote (US) | Full-TimeAbout ChaosTrackChaosTrack is an AI-poweredâ¦See this and similar jobs on LinkedIn.
Customer Support Specialist
Company: Location: Remote Published: 2026-06-19
Posted 8:54:56 AM. Location: US RemoteWho We AreMedicine moves too slow. At Velsera, we are changing that.Velsera wasâ¦See this and similar jobs on LinkedIn.
Data Entry Clerk Virtual Assistant
Company: Location: Remote Published: 2026-06-19
Posted 10:49:27 AM. About The CompanyEvolution Sports Group is a dynamic and innovative organization dedicated toâ¦See this and similar jobs on LinkedIn.
Social Media Content Editor
Company: Location: Remote Published: 2026-06-19
Please note: a portfolio or work samples are required to be considered. Applications that include relevant, social-first examples reflecting the kind of editing this role calls for will be prioritized.About the roleThe Narrative Refinery is a boutique social media strategy and content production agency working with a roster of small but design-conscious brands. From July 20 to early August, the agency owner is on-site at a major international sporting event and needs a skilled social-first designer to own content editing for four clients during that window.This starts as a part-time, project-based contract with a defined budget and scope. For the right person, there's a real opportunity to grow into an ongoing part-time role as the agency owner's go-to editor beyond this initial window.Before the window begins, you'll have an onboarding call in early July with the agency owner to walk through the brands, briefs, file systems, and exact scope, so you're fully set up before the agency owner travels.Shot lists and brand materials will be handed over before the project begins. Photographers deliver the raw assets. Your job is to turn that raw footage and photography into polished, on-brand, postable content, both graphics and short-form video, ready to be captioned and scheduled.If you're a fast, proactive editor who loves social-first work and can match a brand's look without hand-holding, this is for you.Who you areProactive and self-directed. You take a brief and run with it rather than waiting for step-by-step directionExperienced specifically in social-first content, not just general graphic design. You understand the difference between a brochure and a ReelComfortable with fast turnarounds and juggling several brands at once without dropping qualitySkilled in both graphic design and video editingAble to study a brand's past content and documents and produce new assets that fit seamlesslyReliable with communication and deadlines, especially with the agency owner working in a different time zone and largely in the fieldWhat you'll doEdit raw photo and video assets into finished, postable content for Instagram, TikTok, and FacebookProduce both static/carousel graphics and short-form video (Reels, TikToks, Stories)Match each client's existing branding, guidelines, and content style by reviewing their past posts and brand documentsWork to provided shot lists and content briefs, with quick turnarounds across multiple brandsDeliver organized, clearly labeled final files ready for captioning and schedulingFlag questions early and manage your own time across a steady editing loadThe clients you'll be editing forYou'll be editing for four boutique, design-conscious small businesses, each with its own established look, voice, and audience. The work spans beauty, lifestyle, retail, and local services, from polished and premium to warm and community-focused. You'll move fluidly between very different aesthetics, sometimes in the same week, so range and adaptability matter more here than any single signature style.The scope and how the work flowsThis is a focused, time-boxed engagement, not a full month of output. During the window, you'll be editing a defined batch of content across the four clients, a steady but manageable mix of feed posts, Stories, and short-form video for Instagram, Facebook, and TikTok. The exact volume and priorities will be set together during onboarding so the load is clear and realistic before anything begins.A good portion of the work can be templatized to keep output efficient and consistent, and you'll receive clear briefs that lay out copy, inspiration, and each brand's look and feel. Your job is to match that brief to the right images and video delivered by the photographers after each shoot.Why this role is worth your timeThis isn't faceless overflow work. You'll be the editing engine behind a tight, well-run agency with clear systems, organized briefs, and clients who care about their content. You'll get clean shot lists, brand documents, and direction up front, not vague asks and mystery deliverables. For a designer who wants steady, interesting social-first work across varied brands, with a real path to an ongoing role, this is a strong foundation.What success looks likeRaw assets come back from the photographers and get turned around into finished, on-brand content within the agreed windowEach client's content looks like it was made by someone who knows the brand, not a strangerEditing can be handed off and trusted to be handled, keeping the agency owner focused in the fieldFiles come back organized, correctly named, and ready to caption and schedule with no reworkHow we'll work togetherYou'll receive brand kits, past content, shot lists, and briefs beforehandWork is delivered through shared drives with a clear folder and naming structureThe agency owner will be reachable for questions but largely in the field and in a different time zone, so proactive communication and good judgment matterTurnarounds are quick but defined. You'll always know what's due and whenLogistics at a glanceLocation: fully remoteStructure: part-time, project-based, defined budget, with potential to extend into an ongoing part-time roleOnboarding: a call in early July to align on brands, briefs, and scope before the window beginsRole Timeline: concentrated work from approximately July 18 to August 8, 2026Time commitment: ~15-20 hours per weekSoftware: work in the tools that let you hit the brief; Adobe Creative Suite, CapCut, and Canva are all in active useA few things that will make you stand outA portfolio that shows range across multiple brand aesthetics, not one signature style applied to everythingExamples of short-form video you've edited from raw footage, not just templated motion graphicsEvidence you can match an existing brand rather than impose your own
Warsaw, the capital city of Poland, and Honduras, a country in Central America, may seem worlds apart geographically and culturally. However, they both share a common concern - the need for job opportunities to support their economies and improve the lives of their citizens.
Warsaw, the vibrant capital city of Poland, is not just a hub of culture and history, but also a burgeoning center for business and innovation. As Google continues to expand its presence globally, Warsaw has emerged as a key location for the tech giant's operations, offering exciting opportunities for job seekers and businesses alike.
Warsaw, the capital city of Poland, is a vibrant hub of business and economic activity. With a growing number of companies setting up offices in Warsaw, the job market in the city is thriving. One such company that has made its mark in Warsaw is Apple.
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