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Showing 10 of 2565 jobs

Senior AI Engineer

Company: PHC Global
Location: USA
Published: 2025-10-24

PHC Global was founded in 2020 by Dr. Charity Dean with the mission to build a commercial-grade global biosecurity intelligence platform operating across commercial, defense, and civilian enterprises. This effort was born from the recognition that technological advancements in machine learning and artificial intelligence could generate this entirely new capability at speed and scale to detect major global biorisks such as new disease outbreaks and bioterrorism threats.

PHC Global’s software platform provides anticipatory and predictive intelligence of global biorisks through its proprietary data, AI/ML tools, and unparalleled public health expertise, effectively replacing a significant amount of human vigilance and manual data gathering in order to give organizations easy-to-understand, actionable recommendations. 

PHC’s world-class team includes experts in technology, machine learning, epidemiology, and global security. We are a tight-knit team passionately committed to making the world safer from biological risks and face challenges with our core values of humility, optimism, and integrity.

Job Title: Senior AI Engineer
Location: Remote
Type: Full-Time

Summary statement

We are seeking a Senior Machine Learning Engineer who loves solving complex challenges and
making a difference. You’ll join a diverse team of epidemiologists, engineers, data scientists,
front-line disease controllers, and national security practitioners. We are deploying technology to
deliver biothreat intelligence to more rapidly detect, characterize, and attribute emerging
biological threats, including naturally occurring and biologically engineered threats.

You’ll own the vision for expanding our AI capabilities, refine our AI architecture, and develop
forecasting and anomaly-detection models that directly inform critical health and defense
decisions. We value bias toward action, collaboration, continuous learning, empathy, and
making a real-world impact.

Responsibilities

  • Develop and refine approaches to anomaly detection, correlation, forecasting, and
    modeling/simulation for biological threats
  • Explore both traditional and novel techniques to reveal hidden patterns, potentially with
    some of the following techniques:
    • Use statistical models like ARIMA and Prophet to establish clear baselines for
      trend and seasonality
    • Experiment with deep learning models like LSTMs or TCNs to pick up on subtle
      changes in time series data
    • Detect anomalies that could indicate emerging disease clusters
    • Quantify uncertainty so our partners can make confident, risk-aware decisions
  • Develop RAG and Agentic AI systems for Biological Threat Detection
    • Fine-tune, test, and deploy large language models (LLMs)
    • Design and implement retrieval-augmented generation (RAG) pipelines for
      domain-specific applications
    • Design and implement agentic AI systems to flexibly orchestrate threat-specific
      AI/ML tool chains
    • Optimize prompts and perform context engineering to improve model accuracy
      and performance
    • Use evaluation frameworks to benchmark model accuracy and performance
  • Build pipelines to ingest, clean, and validate structured and unstructured data sources
    (sequencing files, sensor feeds, lab reports, case and hospitalization data), ensuring
    high-quality inputs for models
  • Containerize models and services with Docker and Kubernetes, automate deployment,
    and monitor model performance
  • Collaborate with Epidemiologists to build domain specific LLM prompts
  • Work directly with customers to understand their problem space, deploy AI/ML tools, and
    iterate with them to ensure their mission needs are met
  • Expect to interact with customers to provide engineering solutions with potential travel to
    on-site interactions with the customer

Experience & Qualifications

  • Bachelor’s or Master’s in Data Science, Computer Science, Statistics, or related field
  • 3+ years building, working with, and shipping ML models in production
  • 5+ years general software development experience
  • Strong understanding and experience in data modeling, algorithms, and data
    transformation techniques
  • Strong Python skills
  • Solid foundation in statistics, probability, and time-series analysis
  • Experience with relational and vector databases
  • Familiarity with AWS and/or GCP
  • Comfortable with Docker, Kubernetes, Git, CI/CD pipelines, and RESTful APIs
  • Experience with RAG architecture and LLM integrations
  • Curious, proactive, and collaborative
  • Excellent communicator, able to explain technical concepts to diverse audiences
  • Willingness to embrace moving fast, being insatiably curious, embracing uncertainty and
    having a personal desire to improve other peoples’ lives
  • Security clearance-eligible

WHO WE ARE

The team supports remote-first employment and candidates from anywhere in the US are
welcome to apply. PHC Global is an equal opportunity employer, drug-free workplace, and
complies with ADA regulations as applicable. All applicants are considered for all positions
without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national
origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic
information, marital status, ethnicity, alienage or any other protected classification, in
accordance with applicable federal, state, and local laws.

COMPENSATION AND BENEFITS
Total compensation includes salary and stock option grants. The salary range for this position is
between $170,000 and $220,000 and individual pay is determined by job-related skills,
experience, and relevant education or training. PHC offers a comprehensive benefits package
including medical, dental and vision insurance, wellbeing offerings, 401K, unlimited PTO, paid
holidays, and a work from home stipend. PHC covers 100% of medical premiums for employees
and 50% of medical premiums for dependents.

PHC Global is proud to be an Equal Opportunity Employer.

Sales Engineer

Company:
Location: Remote
Published: 2025-10-24

\nResponsibilitiesBridge the gap between Sales and bloXroute’s technical products and services Act as a technical contact for prospective and existing usersWork closely with the Engineering and Support teams to provide technical integration and implementation solutions for usersCollect feedback that can help with enhancing product development Develop and analyze product metrics to understand performance, user engagement, and opportunities for improvementRequirementsBachelor’s degree in Computer Science or related field 3+ years of relevant experience Deep understanding of blockchain technology and DeFi Exceptional communication and collaboration skills with the ability to present complex information in a clear and concise manner Fluent in both English and MandarinStrong problem solving skills and the ability to work with a distributed team in a fast-paced environment \n
Interviews Chat: DevOps Engineer

Company:
Location: Remote
Published: 2025-10-24

Headquarters: Warsaw, Poland URL: https://www.interviews.chat About Interviews Chat Interviews Chat is an AI platform that helps people ace their job interviews. Our Interview Copilot listens to live meetings (Zoom, Google Meet, Teams, etc.) and provides real-time answers and suggestions, while Interview Prep generates tailored practice questions. We’re scaling fast, trusted by thousands of professionals worldwide, and building new products (Chrome extension, mobile app, desktop app) to reach even more users. The Role We’re looking for a DevOps Engineer to take ownership of our infrastructure and CI/CD pipelines as we grow. You’ll ensure our apps (Next.js/React, Node.js, Vercel serverless functions, Electron, Chrome extension, mobile) run reliably and securely, with scalable infrastructure to support rapid growth. What You’ll Do Manage and optimize our cloud deployments (Vercel, AWS, DigitalOcean). Design and maintain CI/CD pipelines for web, extension, desktop, and mobile apps. Monitor and improve system performance, reliability, and cost efficiency. Implement security best practices and ensure compliance with data regulations. Automate infrastructure with IaC (Terraform, Pulumi, or similar). Collaborate closely with developers to streamline deployments. What We’re Looking For Ideally 3+ years of experience in DevOps or related engineering roles (backend, infrastructure, SRE etc.), but we value skills and ownership more than years on paper. Strong experience with CI/CD and cloud platforms (AWS, GCP, Vercel, or similar). Familiarity with serverless functions and modern deployment workflows. Knowledge of monitoring tools (Datadog, Grafana, Prometheus, or similar). Bonus: experience with Electron, Chrome extensions, or mobile CI/CD. Self-starter who enjoys owning infrastructure end-to-end. What We Offer Fully remote role with flexible hours. Competitive salary (based on experience). Direct influence on scaling a fast-growing AI startup. No bureaucracy, you’ll own infrastructure decisions. Opportunity to shape the DevOps culture from the ground up. To apply: https://weworkremotely.com/remote-jobs/interviews-chat-devops-engineer
Human Resources & Payroll Generalist

Company: Fossil Distance Learning Program
Location: USA
Published: 2025-10-24

Job Title:
Human Resources & Payroll Generalist

Annual Salary:

Starting at $86,500

Work Calendar:
12-Month Work Calendar
Monday - Friday
8:00 AM to 5:00 PM

Location:
Remote Office

Position Type:
Full-Time
Exempt

Job Definition: Under the general supervision of Distance Learning Solutions, Inc., the employee performs a variety of administrative and professional tasks in support of the organization’s Human Resources and Payroll functions.

Reports to: Director of Business Operations, Distance Learning Solutions, Inc.

Job Characteristics: The Human Resources & Payroll Generalist is responsible for administering the daily operations of the Human Resources department while ensuring the accurate and timely processing of monthly payroll through the HRIS. This role encompasses a wide range of responsibilities, including full-cycle recruiting, onboarding and offboarding, employee relations, benefits administration, payroll processing, and maintaining compliance with federal, state, and local employment laws as well as company policies. The Generalist serves as a key point of contact for employees, addressing questions and concerns while fostering a positive and supportive workplace culture. High-level or escalated HR issues are managed in partnership with the Director of Business Operations. This is a fully remote, work-from-home position, and the individual selected must maintain a secure, professional, and reliable home office environment equipped to handle all functions of the role.

Primary Functions:
  • Human Resources:
  • Oversee HR information management across the organization, ensuring accurate employee records and personnel files.
  • Manage the talent acquisition process, including recruitment, interviewing, hiring, onboarding, and orientation of new staff.
  • Prepare and update job descriptions in collaboration with department leaders.
  • Conduct position and pay research, support compensation decisions, and assist with administering the company’s pay structure, including preparation of total compensation statements for employees.
  • Support employee performance management processes, including evaluations, documentation, and coaching.
  • Coordinate employee training and development initiatives to support both onboarding and ongoing professional growth.
  • Coordinate employee recognition efforts, ensuring consistent acknowledgment of staff contributions.
  • Act as the primary point of contact for employees regarding HR and payroll needs, including benefits, leaves of absence, policies, payroll questions, and employee relations.
  • Provide guidance on employee relations issues, investigating and documenting concerns as assigned, and escalating high-level matters to the Director of Business Operations when appropriate.
  • Administer employee benefits programs and leave of absence processes, including annual open enrollment.
  • Ensure compliance with federal, state, and local employment laws and regulations; recommend, update, and communicate HR policies, procedures, and the employee handbook to reflect current requirements and best practices.
  • Coordinate and prepare mandatory government filings and compliance reporting, including but not limited to EEO, ACA, and other state/federal employment reports.
  • Maintain accurate and compliant employee record retention in accordance with federal and state laws; prepare for and support internal and external audits.
  • Develop, present, and distribute company-wide communications, ensuring clarity and consistency of messaging.
  • Maintain current knowledge of HR best practices, payroll regulations, and employment law.
  • Serve as the organization’s Safety Coordinator, ensuring OSHA and other regulatory compliance including maintaining safety training records, documentation, and track mandatory compliance training for all staff.
  • Promote a positive and respectful workplace culture that supports the company’s mission and values.
  • Maintain integrity, security, and functionality of the HRIS, serving as the system administrator for HR and payroll data.
  • Payroll:
  • Administer monthly payroll processing in HRIS with accuracy and timeliness, ensuring all wages, salaries, bonuses, overtime, deductions, and adjustments are processed correctly.
  • Maintain up-to-date payroll records and employee information in the HRIS, including new hires, terminations, pay rate changes, garnishments, and tax withholdings.
  • Reconcile payroll data to ensure accuracy prior to submission and coordinate with Finance to resolve discrepancies.
  • Prepare and reconcile payroll reports for management, auditors, and government agencies; partner with Finance on quarterly and year-end reporting, tax filings, and reconciliations.
  • Monitor compliance with wage and hour laws, payroll tax regulations, ACA reporting requirements, and filing deadlines.
  • Serve as the primary liaison with the company’s HRIS representative, troubleshooting and resolving payroll and system issues.
  • Recommend and implement payroll process improvements to enhance efficiency, accuracy, and compliance.
(These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required.)   Knowledge of
  1. Federal, state, and local employment laws and regulations, including FLSA, FMLA, ADA, EEO, and ACA.
  2. Oregon-specific employment laws and compliance requirements.
  3. Human Resources best practices across recruitment, onboarding, performance management, and employee relations.
  4. Payroll administration, benefits programs, and reporting requirements.
  5. HRIS, payroll, and applicant tracking systems (ATS).
Ability to
  1. Develop, interpret, and implement HR policies, procedures, and processes.
  2. Accurately administer payroll and benefits while ensuring compliance with deadlines.
  3. Manage employee relations matters with professionalism and escalate appropriately.
  4. Coordinate and lead recruiting, onboarding, and training efforts.
  5. Communicate complex HR and payroll information clearly to employees and leadership.
  6. Maintain organized HR and payroll records in accordance with retention laws.
Additional Knowledge, Skills, and Abilities
  • Strong interpersonal and communication skills (verbal, written, and public speaking).
  • Ability to build trust, maintain confidentiality, and act with integrity.
  • Organizational and time management skills with attention to detail.
  • Problem-solving, critical thinking, and conflict resolution skills.
  • Flexibility, adaptability, and resilience in managing multiple priorities.
  • Proficiency in HRIS, ATS, and payroll systems, with the ability to learn new technology quickly.
Qualifications:
Minimum Requirements:

Education/Licensure/Certification:
  • Bachelor’s degree in Human Resources, Business Administration, Management, or a related field; or an equivalent combination of education and experience.
  • SHRM-CP or SHRM-SCP, or other HR certification is highly desired.
Experience:
  • Minimum of 3 years of professional experience in Human Resources, Payroll, or a related administrative function.
Other minimum qualifications:
  • Demonstrated knowledge of federal and state employment laws, regulations, and compliance requirements.
  • Experience administering payroll through an HRIS (ADP, Paycom, Paychex, or similar system).
  • Strong interpersonal, organizational, and communication skills with the ability to maintain confidentiality and handle sensitive information.
  • Must have a dedicated workspace free from distractions with consistent and reliable high-speed internet access for teleconferencing.
  • Able to adequately meet legal requirements for performing this position.
  • Ability to pass required background checks.
  • Employees must live in Oregon, Washington, Idaho, or Arizona.
Salary and Benefits:
  1. Full time, salary exempt position.
  2. Distance Learning Solutions, Inc. will pay 100% family premium for family Major Medical, Dental, Vision, and Life Insurance.
  3. Distance Learning Solutions, Inc. is not a PERS employer but does contribute a % of salary to the 401(k) Profit Sharing Plan.  
Physical Requirements and Environmental Conditions:
This job requires sitting or standing at a workstation for most of the day. 
  • Location: Remote Office
  • Frequency of travel:  Occasional travel may be required to various sites for meetings, trainings, and conferences; assigned locations will vary and may require overnight stays.
  • Light physical activities and efforts required for working in an office environment.

Physical Requirements during the work day may include:
1.         In an eight-hour day, employees may:
a. Stand/Walk                           4-8 hours
b. Drive                        3-5 hours
c. Sit                                         4-8 hours
2.         Employee may use hands for repetitive:
a. Single grasping
b. Pushing and pulling
c. Fine manipulation
3.         Employee may use feet for repetitive movement as in operating foot controls.
4.         Employee may need to:
a. Bend occasionally
b. Squat occasionally
c. Climb stairs occasionally
d. Lift occasionally
5. Lifting: Medium Work - Lifting 50 pounds rarely, 25 pounds occasionally, with frequent sitting and frequent standing/walking. 

(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.)

AAP/EEO Statement 

Distance Learning Solutions, Inc. adheres to all federal, state, and local laws regarding equal employment opportunity that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information and any other legally protected status. It is also illegal to discriminate against a person because the person complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit.
We provide equal opportunities for all employees and applicants for employment without regard to any service, past, present, or future, in the uniformed services of the United States. It is the responsibility of everyone in management to ensure that equal consideration be given to all applicants and employees in personnel actions, which include recruiting and hiring, selection for training, promotion, demotion, discipline, rates of pay or other compensation, transfer, layoff, recalls, and terminations.
Reasonable accommodation is available to an employee with a disability when the disability affects the performance of job functions. We make our employment decisions based on the merits of the situation in accordance with defined criteria, not the disability of the individual. 

Qualified individuals with disabilities are entitled to equal pay and other forms of compensation (or changes in compensation), as well as job assignments, classifications, organizational structures, position descriptions, lines of progression, and seniority lists. 

We make all types of leaves of absence available to all employees on an equal basis. Distance Learning Solutions, Inc. is also committed to not discriminating against any qualified employee or applicant because the person is related to or associated with a person with a disability. 

Distance Learning Solutions, Inc. will follow any state or local law that gives more protection to a person with a disability than the ADA gives. Distance Learning Solutions, Inc. is committed to taking all other actions that are necessary to ensure equal employment opportunities for persons with disabilities in accordance with the ADA and any other applicable federal, state, and local laws.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. 
 
Experience RequirementsMid Level
Data Scientist

Company: Resend
Location: Americas, Europe
Published: 2025-10-24

Email is unlike any other medium in the world. With just an address, anyone can talk to anyone, no matter their location, status, or class. It’s democratized access, it’s a sacred privilege, and it’s worth protecting at all costs.

Resend is building the most accessible email platform for developers. As we’ve grown to over 15K customers and continue to onboard thousands of new users every day, the pressure of maintaining a safe place for good senders continues to build up.

As the first Data Scientist on our Trust & Safety squad, you will wear many investigative hats— identifying abuse patterns, designing purpose build data sets, and developing models that prevent harmful users and enable good senders and scale.

In this role, you will…

  • Facilitate a novel, zero-friction approach to email sending

  • Investigate the root-causes of anomalies and gang attacks

  • Analyze signal effectiveness: precision, recall, drift, overlap, etc

  • Consult with data engineering to shape purpose-built data pipelines

  • Deeply understand and stay up to date on email abuse vectors and trends

  • Build dashboards and alerts for real-time visibility into behavior and policy violations

  • Build machine learning models to prevent abuse at scale with zero false-positive budget

Who You Are..

  • Fluent in SQL and Python (Javascript is a plus)

  • Completed a relevant scientific or mathematical degree

  • Proven ability to productize algorithms for real-time systems

  • You thrive in ambiguity and can build frameworks out of thin air

  • Great communicator that can explain complicated models to non-data folks

  • +2 years of professional experience in relevant role working with massive data sets

Learn more about how we work in Trust and Safety:

  • https://resend.com/philosophy

  • Trust & Safety investment blog post

  • https://resend.com/handbook/success/what-is-our-philosophy-for-anti-abuse

  • https://resend.com/handbook/engineering/what-is-our-tech-stack

About Resend

We are building the modern email sending platform for developers- we care deeply about quality, creating for everyone and building in the open. What started as an open source project in 2022, now onboard nearly thousands of users every day sending billions of emails.

Our fully remote team of over 25 humans spans 7 countries.. and counting. We’re backed by a16z, Y Combinator, Basecase and other top investors.

Read about how we work, how we hire, and what we value here.

Delivery Manager

Company: Oversee
Location: Poland
Published: 2025-10-24

At Oversee, we are reimagining how corporate travel is managed.

Our cutting-edge technology and machine learning solutions replace the outdated, manual processes that slow companies down — unlocking cost savings, efficiency, and smarter decisions.

We bring together travel analytics and actionable insights, giving global enterprises a clear view of their spend and the tools to continuously improve their programs.

We’re growing fast, with exponential YoY revenue growth and partnerships with some of the world’s largest Fortune 500 companies.

If you are looking for a dynamic, fast-paced, and positive environment — and want to help solve a $17B global problem — Oversee is the place to build, grow, and make an impact.

Why join us?

As a Delivery Manager, you’ll be part of the team that makes our products come to life — coordinating between product, engineering, and client-facing teams to ensure every integration, configuration, and rollout happens smoothly.

If you love organizing chaos, working in a technical environment, and seeing projects move from idea to delivery — this is the place for you.

Come shape the future of business travel with us!

This is a remote role in Poland.

What you’ll do:

  • Manage and coordinate delivery projects, from configuration to post-launch hypercare;
  • Act as the bridge between Product, Engineering, and Account Management, keeping everyone aligned on timelines, priorities, and next steps;
  • Support existing client expansions (e.g. adding new features or regions) and smaller internal implementation efforts;
  • Maintain project documentation — ensuring Jira boards, trackers, and notes are always up to date;
  • Identify risks and escalate blockers early, keeping delivery timelines on track;
  • Help ensure that every project — no matter how small — delivers a great experience to our clients and internal stakeholders.

About you:

  • 3–4 years of experience in project or implementation management;
  • Travel tech or TMC background is a must — you understand GDS/NDC systems, airline workflows, and travel terminology;
  • Comfortable working in a technical environment — able to follow discussions about APIs, data flows, or configurations (no coding required);
  • Proficient with project management tools like Jira, Monday.com, or Wrike;
  • Highly organized, detail-oriented, and able to manage multiple priorities simultaneously;
  • Strong communicator — written and verbal — with a collaborative, no-ego attitude;
  • Proactive and resourceful — takes ownership, follows up, and doesn’t let things slip;
  • Fluent in English (our working language).



We are proud to be an equal opportunity workplace.

We provide employment opportunities without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status.



About the company

Join us on our mission to reinvent how companies manage travel.

At Oversee, we’re leading the way in travel spend optimization, transforming how business travel is managed for companies around the world.

Our AI-powered technology combines the latest in price assurance, advanced travel analytics, AI Agents and reporting tools to give organizations a complete view of their travel spend. The result? Teams can save money, move faster, and deliver a smoother travel experience for their people.

We’re not just building software — we’re revolutionizing an industry and shaping the future of business travel.

SEO Analyst

Company: Granicus LAC
Location: Costa Rica
Published: 2025-10-24

The Company

Serving the People Who Serve the People

 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

 

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

Job Summary

The SEO Analyst is a customer-facing role that focuses on providing expertise and strategic consulting to Simpleview’s search engine optimization (SEO) clients. They focus on growing traffic and conversions through SEO and conversion rate optimization (CRO), strong content recommendations that are implemented by our team of writers, and site navigation, but may also occasionally provide guidance in paid media and other digital marketing campaigns. SEO Analysts support their clients by understanding their digital marketing objectives, conducting research and analysis, monitoring performance and providing recommendations to improve website traffic and meet client goals. The SEO Analyst accurately understands the client’s goals and objectives and effectively communicates that information to others within the organization. This full time, permanent, remote position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be elegible for consideration.

What Your Impact Will Look Like
  • Account Management and Customer Service
  • Manages SEO, CRO, and content services for all assigned accounts, to include meeting all service level agreements.
  • Conducts phone and face-to-face consultation, reporting, and training with clients. Delivers presentations.
  • Educates clients about SEO and CRO, and content including best practices. Provides recommendations for better results.
  • Manages client communications and scope changes during project execution. Provides professional feedback and guidance when unreasonable demands are made.
  • Reviews and responds to clients without delay and with complete answers.
  • Assists customers with technical implementations.
  • Creates and maintains positive client relationships and high level of client satisfaction.
  • Identifies and communicates upsell and cross-sell opportunities.
  • SEO Research and Analysis
  • Conducts thorough on-page optimization and site health checks.
  • Analyzes data trends and organic performance, develops strategic SEO plans and conducts SEO activities to attain high visibility on search engines.
  • Implements creative ways to improve organic results and works closely in a consultative role with the clients and SEO team.
  • Explains SEO performance issues to clients in ways that are clear, understandable, and valuable.
  • Report Creation and Presentation:
  • Utilizes Google Analytics, Search Console, SEMRush, and other platforms to review SEO performance and provide descriptive, predictive and prescriptive analyses.
  • Provides complete and correct monthly and quarterly reports by the 10th business day of the following month. Ensures delivery of all reports at least 48 hours prior to client call.
  • Conveys analysis and recommendations in the report that are useful and unique to the client.
  • Ticket Completion
  • Properly executes and produces all contracted items within an SEO project’s stated scope of work.
  • Thoroughly reads, understands, and completes assigned tickets quickly without compromising quality.
  • Creates and submits detailed tickets to SEO Specialists, developers or other departments for support when necessary.
  • Reviews tickets when complete and checks for accuracy before closing the ticket.
  • Self-manages ticket queue and assigns tickets as necessary for issues that arise, including new page optimizations.
  • Develops and executes annual SEO Account Plan items on time and paces accounts appropriately.
  • Conversion Rate Optimization
  • Ideates and executes data-driven A/B tests and optimization strategies for client websites.
  • Utilizes Growthbook, Google Analytics, and Google BigQuery for reporting. Analyzes test results and data to make informed decisions to meet client website goals.
  • Works with client to implement winning strategies across client’s website.
  • Content Recommendations
  • Hosts an initial onboarding call to include a member of Simpleview’s content team to present the offering and answer any questions prior to recommendations being implemented.
  • Communicates with clients to understand their highest needs and goals to develop content recommendations to publish live on the site.
  • Conducts thorough keyword research to ideate, present, and ticket out content according to engagement level.
  • Plans, presents, and tickets out content recommendations within the confines of engagement deliverables.
  • Technical SEO
  • Applies common SEO tools with confidence, including Google Analytics, Google Tag Manager, Google Keyword Planner, Google Search Console, SEMrush and Growthbook to assess SEO performance.
  • Assists with the creation and implementation of meta, H1s, and on-page optimizations.
  • Reviews tickets including site health scans and takes appropriate action for internal or external communication. Items include broken links, duplicate content, and crawl errors, among others.
  • Professional Knowledge
  • Displays up-to-date knowledge of SEO and digital marketing techniques, trends, and developments.
You Will Love This Job If You Have
  • Demonstrates a strong background with Google Analytics and other digital SEO tools like Google Search Console, SEMRush, Mouseflow, Screaming Frog and MOZ, among others.
  • Develops and executes search engine optimization initiatives to drive incremental search traffic.
  • Exercises critical thinking to conduct thorough analysis that results in actionable insights.
  • Is passionate about SEO and remains knowledgeable about trends and best practices.
  • Communicates clearly, effectively and persuasively in both written and verbal forms.
  • Exercises good judgment to take smart action and solve problems, does not require constant oversight, does more than the bare minimum and performs under pressure.
  • Maintains high standards and provides work that is professionally composed and free of error.
About Us

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

 

Security and Privacy Requirements

  • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
  • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

 

The Team

  • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

 

The Culture

  • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey.
  • A few culture highlights include – Employee Resource Groups to encourage diverse voices
  • Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs.
  • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
  • We bring in special guests from time to time to discuss issues that impact our employeepopulation

The Impact

  • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
The BenefitsAt Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance. Here’s what you can expect as a Costa Rica-based team member:

Flexibility & Balance

  • Flexible Time Off – Take the time you need to rest, recharge, and live your life.
  • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
  • Work From Home Reimbursement – Support a productive home office environment.
Health & Wellness
  • Private health, vision, dental and life insurance – Comprehensive coverage for you and your family.
  • On-Demand Mental Health Support – Access to Headspace and other wellness tools.
Family
  • Paid Parental Leave - For both birthing and non-birthing parents.
Growth & Recognition
  • Online Learning Platforms – Fuel your professional development.
  • Competitive Salary & Bonuses – Your contributions are valued and rewarded.
Customer Support Technician

Company: Odilo
Location: Mexico
Published: 2025-10-24

We are ODILO: a fast-growing edtech company with a mission to democratize access to high-quality education and provide educational technology solutions to help our users reach their full potential.

Through our solutions, we provide access to millions of digital content items from the world's best providers and, using educational technology and Artificial Intelligence, enabling any organization to create its own unlimited learning ecosystem.

Odilo partners with hundreds of institutions worldwide  including governments, schools, libraries, universities, companies, and startups to provide access to its Unlimited Learning Ecosystem. Through these collaborations, millions of users in over 50 countries enjoy truly personalized and continuous learning experiences.

Our team is truly international (19+ nationalities) with the best talent across the education, media, content, and technology sectors.

As a Customer Support Technician, you will report directly to the Head of Support Team and be part of the Customer Service at ODILO. Your primary responsibilities will be in the Digital Library and Learning Ecosystems areas.

We are working on achieving a critical mission: Creating equality in education by making the highest quality digital content seamless, accessible, and affordable to all.

Help everyone reach their full potential by providing personalized and intelligent unlimited learning experiences during their whole life.

What you will do at ODILO

  • Provide first-level technical assistance via email, chat, phone, and ticketing systems to users and clients.
  • Execute and resolve simple support tickets following established procedures.
  • Deliver clear, accurate, and empathetic responses to user inquiries, ensuring a positive customer experience.
  • Identify and document recurring issues, escalating incidents appropriately to higher support levels.
  • Respect service-level targets for first response and collaborate with teammates to ensure timely resolution.
  • Contribute to the knowledge base by documenting resolutions and frequently asked questions under supervision.

The ideal candidate will bring:

  • Bachelor's Degree in Information and Communication Technologies (ICT), IT Systems, or related fields.
  • Fluent level of English (spoken and written).
  • A tech-savvy mindset — passionate about technology, digital tools, and continuous learning.
  • Good communication and interpersonal skills, with empathy and attention to detail.
  • Basic understanding of web platforms and online applications.
  • Strong problem-solving ability and good organizational skills.
  • Team player with a customer-oriented attitude and the ability to follow processes precisely.

What would make us happy:

  • Basic knowledge of software troubleshooting, digital ecosystems, or cloud-based applications.
  • Previous experience in remote work environments or international support teams.
  • Experience or interest in Digital Content Management, Learning Platforms, or Library Systems.
  • Familiarity with helpdesk tools such as Zendesk, Jira, Confluence, or similar.
  • English level B2

What we offer:

Working at Odilo is about being part of a lifelong learning culture, where everyone has the chance to take on challenges and participate in the growth of the company.

But we also offer:

  • A unique and challenging job in an informal, creative and ambitious work environment.
  • Access to unlimited ebooks and learning materials through our digital library, physical learning spaces in our offices, and knowledge collaboration through book clubs.
  • Work 100% remote.
  • A salary commensurate with qualifications and experience.


…And more! 

Sounds like a mission made for you? Then we need to talk!

-------------------------------------------------------------------------------------

*ODILO is an entity committed to Diversity and Inclusion, which is why it accepts the presentation of candidatures without bias.

Business Operations Manager

Company:
Location: Remote
Published: 2025-10-24

Alpen Labs is a New York-based startup founded in 2022 by four MIT alumni. Our mission is to build universal rails for money by creating a scalable, private and programmable Bitcoin ecosystem. We're achieving this through cutting-edge innovations in zero-knowledge cryptography and offchain solutions, without compromising Bitcoin's fundamental principles.This endeavor is not just about technological advancement but a step towards a more resilient, free, and prosperous global society. Our current team consists of engineers and researchers from companies like Blockstream Research, Palantir, and Nethermind. We invite passionate individuals to join us in navigating this complex, yet rewarding journey towards redefining financial sovereignty.🌏 Alpen Labs is a fully remote company with team members across North America, Europe, Asia, and beyond. We believe great work can happen anywhere and we’re building a culture that supports deep focus, high trust, and flexibility across time zones.---### About the RoleWe’re looking for someone who blends financial acumen with operational drive — a hands-on operator who can partner with Operations Team, COO & Leadership to run the business side of Alpen Labs as we scale from Seed to Series A.You’ll bring the discipline of finance and the adaptability of a startup generalist to build scalable systems for decision-making, reporting, and growth.**Key Responsibilities****Finance & Strategy**- Partner with the COO and founders to build Alpen’s financial foundation through Series A: forecasting, burn modelling, and investor reporting.- Own day-to-day finance ops — payments, expenses, payroll, vendor management, and compliance across multiple jurisdictions.- Develop the company’s first integrated financial model and help define operating metrics (runway, CAC, headcount efficiency, etc.).- Work with external accountants and legal partners to ensure accurate, compliant financial reporting.
Thai Audio Reviewer Help Improve AI Conversations

Company:
Location: Remote
Published: 2025-10-24

AI is learning to better understand how Thai is spoken in different regions. In this project, you’ll help improve Thai language accuracy by reviewing and correcting short audio clips. Your work will help make AI tools sound more natural and authentic for Thai speakers everywhere.What you’ll do▷ Listen to short Thai audio clips and check if the transcription matches the speech▷ Fix any mistakes you find▷ Work flexibly - no fixed schedule! Aim for 10 cases per day in your first week, then increase as you get comfortable▷ You can do more cases on weekends if you’re busy during the weekWho we’re looking for▷ Native Thai speakers living in Thailand▷ Experience with labeling or query evaluation is a plus▷ Able to understand English instructions well▷ Detail-oriented, logical, and familiar with Thai culture▷ Can work 6–8 hours a day during the project periodProject details▷ Dates: 22 Oct – 1 Dec 2025▷ Pay: $15 per valid audio hourImportant: Please apply only if you can commit to the full project .Kindly fill out this short Survey for Thai Transcription ProjectThis role is a project-based opportunity with CrowdGen, where you will join as an Independent Contractor. If selected, you’ll receive an email from CrowdGen to create your account, reset your password, complete the setup, and proceed with your application.\n\n$15 - $15 an hour\n
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