Customer Support Specialist | Remote   Our company is fully dedicated to delivering exceptional products and services to our clients, and to achieve this, we are seeking a Customer Support Specialist to join our remote team and provide high-quality support to our customers. This fully remote role is ideal for individuals who are passionate about helping others, communicating clearly, and delivering positive customer experiences in a fast-paced digital environment. In this position, you will act as a key point of contact, assisting customers with inquiries, resolving issues, and ensuring every interaction is handled professionally and efficiently. Your language skills, attention to detail, and customer-first mindset will play an important role in building trust and maintaining strong relationships.   Key Responsibilities   1) Customer Communication Respond to customer inquiries via email, chat, or phone.Provide accurate information about products, services, and processesMaintain clear, professional, and empathetic communication 2) Issue Resolution Assist customers with troubleshooting and resolving common issuesIdentify root causes and guide customers through solutionsEscalate complex or sensitive cases to appropriate teams 3) Case Management Document all customer interactions in CRM or support systemsTrack open cases and follow up to ensure timely resolutionMaintain accurate and up-to-date customer records 4) Quality and Service Standards Ensure all responses meet company quality and communication standardsHandle complaints with professionalism and empathySupport continuous improvement by identifying recurring issues 5) Team Collaboration Work closely with internal teams to resolve customer concernsParticipate in training sessions and team meetingsStay updated on product changes, policies, and procedures   Required Skills and Qualifications Fluency in English (written and spoken)Strong communication and interpersonal abilitiesCustomer-focused mindset with empathy and patienceAbility to handle multiple tasks in a fast-paced environmentBasic computer skills and familiarity with digital toolsProblem-solving skills and attention to detailAbility to work independently in a remote settingPrevious customer support experience is a plus   Technical Requirements Reliable high-speed internet connectionPersonal computer or laptop with updated operating systemQuiet and professional workspaceFamiliarity with email, chat tools, and CRM systems (preferred)   What We Offer Competitive compensationFlexible remote working scheduleTraining and onboarding supportOpportunities for career growth in customer supportPerformance-based incentivesSupportive and collaborative remote team environment   Keywords Customer support • Remote work • Customer service • CRM systems • Communication skills • Problem-solving • Multilingual support • Work from home • Customer experience • Service representative        

Join our growing team as a Remote Computer User Support Specialist who will provide technical assistance and user support across our digital platforms. This role is ideal for individuals who enjoy troubleshooting, helping users resolve issues, and working in a structured remote environment. In this position, you will assist users with technical concerns, guide them through solutions, and ensure systems are functioning effectively. Your ability to communicate clearly and solve problems efficiently will support smooth day-to-day operations.   What You’ll Be Doing: Respond to user support requests via email, chat, or ticketing systems Troubleshoot basic hardware, software, and system-related issues Guide users through step-by-step solutions in a clear and professional manner Assist with account setup, access issues, and password resets Document support cases, resolutions, and system updates Escalate complex issues to higher-level technical teams when required Maintain and update support documentation or knowledge bases Identify recurring issues and report trends for improvement   What We’re Looking For: Basic understanding of computer systems and troubleshooting Strong problem-solving and analytical skills Clear written and verbal communication abilities Ability to explain technical concepts in simple terms Comfortable using support tools or ticketing systems (training provided if needed) Ability to manage multiple requests and prioritize tasks Self-motivated and able to work independently Previous IT or support experience is a plus but not required   Tools & Work Environment: Remote support and troubleshooting tools Email, chat, and video communication platforms Internal documentation and knowledge base systems   Benefits: Competitive compensation Flexible remote working schedule Training and onboarding support Opportunities for career growth in IT support Performance-based incentives Supportive and collaborative remote team Access to learning and development resources   Why Join: This role offers hands-on experience in technical support and remote user assistance. You will develop practical skills in troubleshooting, communication, and system support, creating a strong foundation for growth in IT and technical operations.

Our company is fully dedicated to delivering exceptional products and services to our clients, and to achieve this, we actively seek detail-oriented candidates who excel in data entry and accuracy. If you thrive in a remote work environment and value the opportunity to work independently, we offer an exciting and rewarding opportunity that aligns with your strengths. This is a fully remote position offering flexibility, training, and opportunities for professional growth. If you enjoy organized work, paying attention to details, and working independently, this role may be a great fit for you.   What You'll Do: Data Entry Enter and update information in company databases and spreadsheetsTransfer data from documents and digital sources into company systemsMaintain accurate and organized recordsEnsure information is entered correctly and on time Data Review Check data for accuracy and completenessIdentify and correct errors or duplicate recordsPerform routine quality checksFollow company data entry standards and procedures Administrative Support Organize digital files and documentsAssist with preparing simple reports and summariesSupport data-related requests from internal teamsKeep records updated and easily accessible Data Security Handle sensitive information with confidentialityFollow company policies for data protectionMaintain secure and accurate recordsEnsure compliance with internal procedures   Requirements: Strong attention to detailGood typing and computer skillsExperience with Microsoft Excel, Google Sheets, or similar toolsAbility to work independently and manage time effectivelyStrong organizational skillsReliable internet connection and personal computerGood written communication skillsPrevious data entry or administrative experience is a plus   What We Offer: Competitive payFlexible remote work scheduleFull training and onboardingCareer development opportunitiesPerformance-based incentivesSupportive and collaborative team environmentWork-from-home flexibility   We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace.   Keywords: Data Entry • Remote Work • Administrative Support • Spreadsheet Skills • Data Accuracy • Record Management • Data Validation • Attention to Detail • Time Management • Work From Home • Information Processing • Digital Records • Microsoft Excel • Google Sheets • Career Development    

Join our dedicated team and play a vital role in supporting our people and workplace culture. As a Remote Human Resources Assistant, you will help ensure smooth HR operations by assisting with employee records, recruitment coordination, onboarding activities, and administrative support. Working remotely, you will contribute to creating a positive employee experience while maintaining accuracy, confidentiality, and professionalism in all HR processes. Your attention to detail, strong organizational skills, and commitment to supporting both employees and management will have a meaningful impact on the success and growth of our organization.     Key Responsibilities (Daily and Ongoing): Maintain and update employee records across HR systems, ensuring accuracy and completenessSupport onboarding and offboarding processes, including documentation and schedulingPrepare HR documents such as contracts, letters, and internal communicationsRespond to basic HR inquiries and route requests to appropriate team membersEnsure compliance with HR policies, documentation standards, and data privacy requirementsOrganize and maintain digital HR files using standardized naming and filing structuresMonitor HR workflows, identify gaps or delays, and escalate issues when neededMaintain HR trackers and provide updates on task status and pending itemsAssist with audit preparation by ensuring documentation is complete and accessible   Performance Standards: High accuracy when handling employee data and documentationStrict confidentiality and responsible handling of sensitive informationConsistent productivity and timely completion of assigned tasksClear, professional communication and timely updatesStrong organization across files, trackers, and documentation     Requirements: Proficiency with Google Sheets and/or Microsoft Excel, including data entry and formattingStrong attention to detail and ability to follow structured workflows and HR proceduresClear written communication skills with a professional toneAbility to handle confidential information responsiblyReliable internet connection and ability to work independently in a remote environmentEntry-level candidates are encouraged to apply; training and guidance will be provided     Benefits: Competitive compensation aligned with experience and performanceFlexible working schedule within a fully remote environmentStructured onboarding, training, and ongoing professional developmentOpportunities for career growth within HR and people operationsSupportive remote team culture with regular feedback and collaboration     Career Development and Progression: This role provides a strong foundation in Human Resources and people operations, offering hands-on experience in employee data management, onboarding coordination, compliance processes, and administrative support. High-performing individuals may progress into roles such as HR Coordinator, Talent Acquisition Assistant, HR Generalist, or People Operations Specialist, depending on performance and business needs.  

Actively seeking a Remote Administrative Assistant to support daily operations by managing essential administrative tasks and maintaining well-organized systems. This fully remote role is ideal for individuals who are detail-oriented, dependable, and comfortable working within structured digital processes. In this position, you will contribute to operational efficiency by handling data management, coordinating tasks, and supporting general administrative workflows. Your ability to stay organized and complete routine tasks accurately will help ensure smooth and consistent team operations.   Key Responsibilities: Perform data entry and maintain accurate records across internal systems Update spreadsheets, trackers, and documentation on a regular basis Organize digital files to ensure easy access and consistency Assist with scheduling, task coordination, and administrative processes Monitor assigned tasks and follow up to ensure timely completion Support internal teams by maintaining clear and up-to-date information Identify and flag missing or inconsistent data for correction Maintain clear, professional written communication   Requirements: Strong attention to detail and accuracy Good organizational and time management skills Ability to follow structured workflows and instructions Basic proficiency in Google Sheets or Microsoft Excel Clear written communication skills Ability to handle repetitive tasks with consistency Self-motivated and able to work independently in a remote environment No prior experience required — training will be provided   Tools & Work Environment: Google Sheets / Microsoft Excel Internal tracking and documentation systems Email and communication platforms Remote collaboration tools (chat and video conferencing)   Benefits: Competitive entry-level compensation Flexible remote work schedule Structured onboarding and training Opportunities for career growth in administration and operations Performance-based incentives Supportive and collaborative remote team culture Access to learning resources and skill development tools   Why Join Us? This role provides a strong foundation in administrative support and digital operations. You will gain hands-on experience in data management, task coordination, and workflow organization—valuable skills that can support long-term career growth across multiple fields.    

RoleIf you’d like us to consider you for future roles at VENDED, send us your CV and a few details. We’ll review every submission and keep strong matches on file:Engineering, Hardware & FirmwareSoftware (iOS, Web Dev, API's)Field Service & InstallationsSales & Customer SuccessWe’ll only contact you about relevant roles. You can ask us to remove your data at any time.

Australian English Voice ActorApply here: Application Form LinkWe are seeking talented Australian English Voice Actors to perform scripted content for commercial, educational, entertainment, and AI-driven projects. The ideal candidate has strong vocal versatility and can deliver authentic, engaging performances.ResponsibilitiesPerform voice acting roles in Australian English.Deliver recordings with appropriate emotion, tone, and character.Interpret scripts and creative direction effectively.Participate in revisions and retakes as needed.Maintain audio quality standards and project timelines.RequirementsNative Australian English speaker.Strong acting and vocal performance skills.Excellent pronunciation and diction.Ability to take direction and adapt performance style.Access to a suitable recording environment.Nice to HaveProfessional voice-over, acting, or broadcasting experience.Experience in gaming, animation, commercials, or audiobooks.Knowledge of audio editing and recording software.Apply here: Application Form Link

Australian English Voice ActorApply here: Application Form LinkWe are seeking talented Australian English Voice Actors to perform scripted content for commercial, educational, entertainment, and AI-driven projects. The ideal candidate has strong vocal versatility and can deliver authentic, engaging performances.ResponsibilitiesPerform voice acting roles in Australian English.Deliver recordings with appropriate emotion, tone, and character.Interpret scripts and creative direction effectively.Participate in revisions and retakes as needed.Maintain audio quality standards and project timelines.RequirementsNative Australian English speaker.Strong acting and vocal performance skills.Excellent pronunciation and diction.Ability to take direction and adapt performance style.Access to a suitable recording environment.Nice to HaveProfessional voice-over, acting, or broadcasting experience.Experience in gaming, animation, commercials, or audiobooks.Knowledge of audio editing and recording software.Apply here: Application Form Link

Job DetailsDescriptionWE MAKE PEOPLE SMILE Magic Memories is a company that delights and amazes guests on the simple but universal concept of making people smile, and has driven that concept into its product, service, and innovation philosophy.Magic Memories is a global leader in capturing and delivering cherished memories for guests at leading tourist attractions and entertainment venues. We combine cutting-edge technology with exceptional guest service to create personalized photo and video experiences that make people smile. Our innovative approach and commitment to excellence have made us a trusted partner for attractions worldwide.About The RoleWe are seeking a motivated and versatile Level 1/2 Technical Support Specialist to join our dynamic team. This role is crucial in ensuring the smooth operation of our technical systems for both internal staff and external partners. The ideal candidate will be a proactive problem-solver with a passion for technology, capable of providing excellent customer service, assisting in the development and deployment of new products and systems, and maintaining optimal uptime and performance for our on-site installations.Key ResponsibilitiesProvide Level 1 and 2 technical support for internal users and external partners on our hardware, software, and network systems, including specialized photo capture and retail solutions.Troubleshoot and resolve technical issues received via phone, email, or ticketing system, escalating complex problems as needed.Assist in the full lifecycle of new products and systems, from testing and configuration to deployment and installation at partner sites.Ensure optimal on-site system uptime and performance through proactive monitoring, routine maintenance, and troubleshooting.Primarily work from home-based, but will require availability to travel to partner locations.Provide remote and on-site support as required.Create and maintain comprehensivesupport documentation and ensure adherence to security protocols.The Technical RequirementsLevel 1:0-2 years of experience in a technical support or IT helpdesk role.Basic understanding of computer hardware, Windows OS, and networking.Ability to learn new technologies quickly and follow documented procedures.Level 2 (preferred)2+ years of experience in a technical support role with demonstrated L2 tasks.Basic understanding of Debian Based Linux Distributions.Strong troubleshooting across hardware (PCs, POS, peripherals), software (Windows OS, proprietary apps), and network environments (LAN/WAN, TCP/IP).Experience with remote support tools and ticketing systems (e.g., Zendesk, ConnectWise, NinjaOne).Familiarity with system deployment, imaging, and configuration.Desirable (Both Levels)Experience with photography equipment, POS systems, or retail technology.IT certifications (e.g., CompTIA A+, Network+).Familiarity with cloud systems.Experience working in the tourism or entertainment industry.Excellent communication, customer service, and problem-solving skills.Ability to work effectively both independently and as part of a team.Adaptable and able to thrive in a fast-paced, evolving environment.Valid driver's license; willingness to travel.The Non-Technical RequirementsMust be a self-starter and self-motivated to prioritize and initiate action against tickets and/or to escalate to the appropriate internal teamAdvanced analytical skills and problem-solving skillsWork efficiently and expediently to minimize outagesDemonstrable ability to design and implement highly effective technical procedures (and documentation thereof) to help deliver best practices, consistency, and repeatabilityThe ability to remain calm, open-minded, and professional in an occasionally stressfuland a demanding work environment with a wide variety of personalitiesAcumen to perform remote support with internal customers when applicableExcellent communication skills, both written and verbalComfort with consistent chat platform usage (Slack)Strong personal confidence with a drive to make a positive impactOrganization and tenacity to see issues through to resolutionWorking within agreed-upon timelines and deadlines; delivering excellent results with a clear timeline in placeTeam-focused; a willingness to partner, teach, document, and learnWhy join Magic Memories?Be part of a fun, innovative, and global company.Opportunities for growth in a dynamic industry.Work with cutting-edge technology in tourism & entertainment.Supportive team and the chance to make a real impact!Hiring Immediately**Job Type: Full TimeClassification: Non - ExemptCompensation: $24 - 26/hr.At Magic Memories you will be a part of a retail team that will capture fun, interactive moments of guests at diverse attractions. These are published via both print and digital formats into storytelling products and then sold to our guests.We offer a fun job with great opportunities to expand your retail and leadership experience with a company that encourages growth and advancement! We offer competitive wages and incentives too!Magic Memories is a company that delights and amazes guests on the simple but universal concept of making people smile, and has driven that concept into its product, service, and innovation philosophy of capturing, creating, and sharing memories worldwide. For over 20 years our company has offered retail professionals with great opportunities that encourage growth and advancement in our expanding enterprise.EQUAL EMPLOYMENT OPPORTUNITY– Magic Memories is dedicated to providing equal opportunities to all individuals regardless of race, color, religion, ethnic or national origin, gender, age, disability, sexual orientation, gender identity, gender expression, veteran’s status, or any other factor that is a prohibited consideration under applicable law.

INNERGY is transforming the woodworking industry with purpose built, cloud based ERP software designed exclusively for custom manufacturers. Our platform helps businesses operate smarter, faster, and more efficiently while seamlessly connecting design, production, and delivery for teams creating architectural millwork, cabinetry, and casework.What truly sets INNERGY apart is our people. Founded in 2016, we are a globally distributed team of 200 plus professionals united by deep software expertise and a shared passion for solving meaningful, real world problems. We value collaboration, creativity, and ownership, and we are intentional about building not only powerful products, but also a culture where people feel supported, heard, and inspired to do their best work.With strong momentum and the recent acquisition of Microvellum, a trusted leader in design to manufacturing solutions for the woodworking industry, INNERGY is entering an exciting new phase of growth. This combination expands our capabilities, deepens our industry impact, and accelerates our vision of delivering a truly connected, end to end platform for custom manufacturers.As we scale thoughtfully and bring together top talent and new perspectives, this is a unique opportunity to join a company where your work will have visible impact, your ideas will help shape decisions, and your contributions will play a meaningful role in defining the future of a fast evolving product, team, and industry.Job DescriptionThe Customer Success Manager (CSM) is responsible for helping Microvellum and INNERGY Engineering customers realize the full value of their investment. Acting as a trusted advisor, the CSM builds strong customer relationships, drives product adoption, supports long-term business outcomes, and works proactively to maximize customer retention and growth.This role partners closely with Professional Services, Technical Support, Sales, and Product to ensure customers have a seamless experience throughout their lifecycle. Success is measured by customer satisfaction, product adoption, renewals, expansion opportunities, and the ability to create raving fans.What You'll DoServe as the primary post-implementation relationship owner for a portfolio of Microvellum and INNERGY Engineering customers.Develop trusted advisor relationships with executive sponsors, administrators, engineers, and end users.Drive customer adoption through strategic business reviews, success planning, training recommendations, and proactive engagement.Monitor customer health, identify risks, and develop action plans to improve customer outcomes and retention.Partner with Technical Support and Professional Services to coordinate issue resolution and advocate for customer needs.Identify opportunities for additional training, consulting, products, and services that help customers maximize their investment.Collaborate with Sales on renewal and expansion opportunities while ensuring a seamless customer experience.Capture customer feedback and partner with Product to influence future enhancements.Maintain accurate customer health metrics, account plans, and activity within CRM.Champion the voice of the customer across the organization.What Success Looks LikeHigh customer retention and renewal rates.Strong adoption of Microvellum and INNERGY Engineering solutions.Excellent customer satisfaction (CSAT) and relationship health.Accurate forecasting of customer risk and growth opportunities.Consistent executive engagement and strategic account planning.Customers who become advocates for Microvellum, INNERGY Engineering, and INNERGY.Qualifications3+ years of Customer Success, Account Management, Professional Services, or related SaaS experience.Experience managing a portfolio of B2B customers.Strong consultative communication and relationship-building skills.Ability to manage multiple customer priorities in a fast-paced environment.Excellent problem-solving and project coordination abilities.Experience with CRM platforms such as HubSpot, Salesforce, or similar.Bachelor's degree or equivalent experience preferred.Preferred QualificationsExperience in woodworking, millwork, cabinetry, manufacturing, CAD/CAM, ERP, engineering software, or construction technology.Knowledge of Microvellum, INNERGY Engineering, or similar manufacturing and engineering software solutions.Experience conducting executive business reviews and customer success planning.Background partnering with implementation or technical teams.Additional InformationAll your information will be kept confidential according to EEO guidelines.Accessibility & Work EnvironmentINNERGY is committed to fostering an inclusive and accessible workplace. We support reasonable adjustments for individuals with disabilities in accordance with applicable laws. If you require any accommodations during the recruitment process or in your role, please let us know.This role is primarily computer-based and may involve extended periods of screen time and frequent communication through digital tools. Work may be performed remotely or in an office setting, depending on the role and location. We prioritize employee wellbeing, flexibility, and a safe, supportive work environment across all regions.Equal Opportunity EmployerINNERGY is an Equal Opportunity Employer that values diversity at every level of the organization. We are committed to creating a workplace free from discrimination and harassment. All qualified applicants will be considered without regard to race, color, religion, sex, age, sexual orientation, pregnancy, gender identity or expression, national origin, disability, veteran status, or any other protected characteristic under applicable law.Location Eligibility NoticeThis is a U.S.-based remote role. Due to current regulatory requirements, we are only able to consider candidates residing in certain U.S. states.Eligible states include, but are not limited to: Texas, Florida, Missouri, Arizona, Indiana, North Carolina, and Wisconsin.At this time, candidates located in California, Colorado, New York, Illinois, Washington, or other states with active pay transparency requirements are not eligible for consideration.