Principal Care Management (PCM) Care Coordinator POSITION DESCRIPTION: MTC Care is the nation's leading telemedicine provider of behavioral health care to skilled nursing, assisted living and independent living facilities seeks, an experienced full time PCM Care Coordinator.The Care Coordinator is to perform remote monitoring and principal care management for patients under the supervision of the medical team.This is a remote position that requires ongoing tracking and monitoring of patient data communication across members of the medical team and engagement with patients and family members reporting out clinical summaries. ESSENTIAL FUNCTIONS:Assist clinicians with gathering medical information for patients in-between visits utilizing different electronic health record systems.Report any medical concerns monthly for patients such as falls, medication, behavioral concerns and recent hospitalizations.Completion of PCM as assigned and as needed to ensure all interventions are completed each month with approximately 15 patients per day.Report any issues directly to the ancillary program manager and/or Chief Clinical Officer when applicable.Aid with additional employee trainings as necessary/provide support to newer employees that may need additional assistance via "shadowing."KNOWLEDGE, SKILLS AND ABILITIES:High level of organizational skills and proven follow up abilityRequires both basic knowledge of medical terminology, attention to detail, and excellent written and verbal communication skillsThorough understanding of healthcare technologies including but, not limited to:  using Electronic Health Record Systems, Microsoft Outlook, Microsoft Excel and internet/cloud based applicationsMust be able to communicate with facility staff, colleagues, and medical team members effectively and professionally.                                                           EDUCATION, LICENSING, EXPERIENCE:Minimum High School Diploma requiredMust have quiet space free of distractions with internet at home for remote setting  This job description is not all inclusive and there may be other tasks and responsibilities that you will perform as required. 

Everyone's racing to build AI. Workera exists for the 8 billion people who have to work alongside it.While the world's attention is on creating new tools, someone has to solve the other side of the equation: the humans. The workforce is going through the biggest transformation in a generation and most organizations are navigating it blind, without the data to understand what their people can actually do, where the gaps are, or how to close them fast enough.That's what we build. Workera's skills intelligence platform is the critical infrastructure for the AI era. It's the layer that lets organizations understand, mobilize, manage, and develop their talent with precision. Trusted by the Fortune 500 and powered by proprietary AI agents, we're the company helping the world's largest organizations not just survive the transition to AI, but lead it.The Customer Success Associate is the execution engine of our Customer organization and the primary day-to-day partner to customers for onboarding through program delivery. This is a customer-facing execution role (distinct from quota-carrying Account Management and strategic advisory roles). You own how enterprise programs get delivered—working directly with customer stakeholders to ensure deployments run on time, on spec, and with a consistently high-quality experience from launch through adoption. You turn strategy into reality and scale that execution through systems and AI.WHY THIS ROLE EXISTSWe are evolving our Customer organization from high-touch, manual execution to AI-enabled, scalable delivery. As we grow into supporting 10s to 100s of enterprise customers, we need a repeatable, reliable execution layer that ensures every program launches successfully and operates without friction.The Customer Associate role exists to build and operate that layer—working directly with customers to bring structure to ambiguity, ensure consistent delivery, and enable scale without proportional headcount growth.YOUR TEAMThe Customer

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday.Smartsheet is building the next generation of AI-powered work management through SmartAssist, our intelligent agent platform. As we scale from early demos to production-grade agents, quality is the critical frontier and we are looking for a Agent Quality Engineer to own it.This is not a QA role. It's a deeply technical, high-autonomy position at the intersection of LLM evaluation, prompt and context engineering, and retrieval-augmented generation. You will diagnose why our agents fail, design the systems that catch regressions, and drive measurable improvements across our orchestrator and subagent fleet.You will work closely with our Agent Engineering and AI Platform teams, embedded in a team that has already shipped evaluation infrastructure on Databricks/MLflow and is building toward a mature Agent Development Lifecycle (ADLC).You Will:- Own agent quality end-to-end: diagnosis, improvement, and validation across SmartAssist's orchestrator and subagents- Identify failure modes across quality dimensions factual accuracy, completeness, tone, actionability, and latency and prioritize what to fix- Drive quality improvements through prompt engineering,

Headquarters: Remote - Canada: Select locations Role DescriptionWe’re looking for a Video Content Design Intern to support the creation and maintenance of customer-facing educational videos. In this role, you’ll work closely with content designers, multimedia partners, and cross-functional stakeholders to help update, organize, and publish video tutorials and learning content across Dropbox’s education platforms.You’ll contribute to projects that keep our video library accurate, easy to navigate, and helpful at scale. This is a hands-on opportunity to learn how educational content is planned, produced, reviewed, and maintained for a global audience. You’ll gain experience working within established production workflows while developing your video editing, visual storytelling, and project coordination skills.In our Virtual First work culture, you’ll connect with with Dropboxers virtually and in-person to build the foundation of a strong professional network. As a Summer intern, you will also have the opportunity to attend our Emerging Talent Summit, where participants from our intern and early-career programs come together in person to build lasting relationships, explore learning and development opportunities, and prepare for their career journey ahead.For Summer 2026, we offer two start dates culminating in a 12-week internship:May 26 - August 14, 2026June 30 - Sep 18, 2026ResponsibilitiesSupport the creation, updating, and publishing of educational video and multimedia contentAssist with scripting, editing, organizing, and preparing learning assets for multiple platforms and distribution surfacesLearn and follow established production workflows, templates, and best practicesHelp maintain and organize a centralized library of customer education content, including updates and review cyclesParticipate in content reviews and incorporate feedback from cross-functional stakeholdersSupport content quality, consistency, and scalability initiatives, including basic audits to identify outdated or duplicate assetsAssist with tracking content performance and engagement, contributing to insights that inform future improvementsRequirementsCurrently pursuing a degree or a recent graduate in Multimedia, Communications, Film, Design, Marketing, Education, or a related field completed by Spring 2028Interest in content creation, visual storytelling, and digital mediaBasic experience creating video or digital content through coursework, personal projects, or internshipsFamiliarity with video or social platforms such as YouTube, Instagram, TikTok, or similarUnderstanding of how titles, thumbnails, and descriptions influence video engagementCuriosity about how AI tools or automation can support content creation workflowsStrong attention to detail, clear communication skills, and ability to learn and follow established guidelinesPreferred QualificationsExperience editing video using tools such as Adobe Premiere Pro, including basic cuts, audio cleanup, and exportingExperience creating screen recordings or instructional videos using tools like Loom or similarFamiliarity with preparing content for review and publicationComfort using collaboration and project management tools Interest in contributing ideas to improve video clarity, engagement, or organizationCompensationCompensationCanada Pay Range$1—$1 CAD To apply: https://weworkremotely.com/remote-jobs/dropbox-cx-video-content-design-intern-summer-2026

Headquarters: Canada StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.About the Team:We’re hiring an Engineering Manager to lead our Infrastructure / DevOps team, responsible for the delivery, operational health, and execution of infrastructure work that supports critical production systems across the organization.This role requires a strong technical foundation to guide decisions and support the team, but success is driven by effective prioritization, clear direction, and people leadership—rather than individual contribution.What You'll Be Doing:Lead, coach, and support a team of Infrastructure / DevOps engineers, fostering growth, sustainable workloads, and long-term engagementOwn planning and delivery for the team, ensuring priorities are clear, commitments are met, and ownership is well-definedBe accountable for system reliability, incident response practices, and post-incident follow-ups that drive measurable improvements over timeProvide technical oversight by reviewing designs, guiding architectural decisions, and helping the team navigate trade-offsEnsure documentation, runbooks, and operational standards are consistently maintained and evolvedAct as the primary point of accountability when partnering with cross-functional teams, enabling infrastructure work that supports the broader organizationWhat You'll Bring to the Table:Experience managing engineers in a people leadership roleA background in Infrastructure, DevOps, or Site Reliability EngineeringHands-on experience operating production systems in AWSStrong working knowledge of Linux, Kubernetes, and containerized systemsExperience with infrastructure as code, with Terraform requiredComfort leading teams through incidents and operational challenges with a focus on learning and improvement StackAdapter's Enjoy:Highly competitive salaryRetirement/ 401K/ Pension Savings globallyCompetitive Paid time off packages including birthday's off!Access to a comprehensive mental health care programHealth benefits from day one of employmentWork from home reimbursementsOptional global WeWork membership for those who want a change from their home office and hubs in London and TorontoRobust training and onboarding programCoverage and support of personal development initiatives (conferences, courses, books etc)Access to StackAdapt programmatic courses and certifications to support continuous learningAn awesome parental leave programA friendly, welcoming, and supportive cultureOur social and team events!StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know. We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: Ad Age Best Places to Work 2024G2 Top Software and Top Marketing and Advertising Product for 2024Campaign’s Best Places to Work 2023 for the UK2024 Best Workplaces for Women and in Canada by Great Place to Work®#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising To learn more about our privacy practices, please see our . #LI-REMOTE To apply: https://weworkremotely.com/remote-jobs/stackadapt-engineering-manager-i-ii-infrastructure-devops

Headquarters: United States At Yugabyte, we are on a mission to become the default transactional database for enterprises building cloud-native applications. YugabyteDB is our PostgreSQL-compatible distributed database for cloud-native apps. Resilient, scalable, and flexible, it runs on any cloud and enables developers to become instantly productive using well-known APIs.We are looking for talented and driven people to join us on our ambitious mission and help us build a lasting and impactful company.The transactional database market is estimated to grow to $64B by 2025. YugabyteDB is cloud-native by design, has on-demand horizontal scalability, and supports geographical distribution of data using built-in replication. This means that we are well-positioned to meet market demand for geo-distributed, high-scale, high-performance workloads.Join the Database Revolution at Yugabyte.Modern applications need a cloud-native database that eliminates tradeoffs and silos. YugabyteDB retains the power and familiarity of PostgreSQL by pairing its trusted API with a precision-engineered, distributed, cloud-native architecture. Even better, it’s 100% open source. Many of the world's leading enterprises are migrating from legacy RDBMSs (like Oracle, SQL Server, and DB2) to YugabyteDB, to meet their mission-critical app demands.Senior Director of Product ManagementAs a Senior Director of Product Management, you'll play a pivotal role in shaping the future of YugabyteDB’s Cloud offerings - Yugabyte Aeon.You'll lead the roadmap, development, and enhancement of Aeon’s features, ensuring they meet the evolving needs of our customers and the broader market. Your work will directly impact the user experience, distribution, partnerships, and growth of YugabyteDB Aeon, reinforcing YugabyteDB leadership in the distributed database space. What You'll DoLead Cloud Product Development: Drive Cloud features, our commercial portfolio (pricing, plans, BYOC offering),  deepening our Cloud ecosystem integration, expanding our distribution through CSP marketplacesCustomer-Centric Innovation: Engage with customers to gather feedback, understand pain points, and identify opportunities for product improvement.Cross-Functional Collaboration: Work closely with engineering, marketing, sales, and support teams to align product strategies and ensure successful feature rollouts.Market Analysis: Stay abreast of industry trends, competitor offerings, and emerging technologies to inform product decisions.Data-Driven Decision Making: Utilize analytics and user feedback to prioritize features and enhancements that deliver maximum value.What Will You Need to HaveData systems SaaS Experience: You’ve taken database, or similar infrastructure data systems, to market as a SaaS platform; have a deep understanding of the ins and outs of working with CSPs technical and commercial ecosystemTechnical Expertise: Strong background in computer science or a related field, with a deep understanding of databases, storage systems, and distributed architectures.Product Management Experience: Proven track record in product management, with experience in both inbound (product development) and outbound (go-to-market) activities.Exceptional Communication Skills: Ability to articulate complex technical concepts to diverse audiences, including customers, engineers, and executives.Impactful Leadership: Demonstrated success in leading the development of substantial features or products that have significantly impacted customers and/or business outcomes.Customer Focus: A strong commitment to understanding and addressing customer needs, ensuring that product decisions are aligned with user requirements. Extra Great If You HaveExperience with PostgreSQL/SQL databases Previous experience working on products for developers and operators alikeWe feel strongly about equal pay for equal work, and transparency in compensation is one way to help achieve that. The cash compensation for this role is market competitive, with a range of $255,000–$300,000 USD OTE. As well as equity (when applicable), and benefits including health plans, retirement plans, and unlimited paid time off (PTO). The pay range for this position is a general guideline only and not a guarantee of compensation or salary. The actual pay will vary based on factors including experience, qualifications, and skill level.Due to the Proclamation, “Restriction on Entry of Certain Nonimmigrant Workers”, which went into effect on September 21, 2025, at this time we are no longer able to sponsor new H-1B visa petitions filed after September 21, 2025 for new hires. We are still able to consider candidates who require H-1B extensions, changes of employer, or other types of work authorization.#LI-RemoteEqual Employment Opportunity Statement:As an equal opportunity employer, Yugabyte is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws.  To review Yugabyte's Privacy Policy please visit Yugabyte Privacy Notice. To apply: https://weworkremotely.com/remote-jobs/yugabytedb-senior-director-product-management

Headquarters: Cheyenne, WY URL: https://remotetalentcloud.com/ ========== IMPORTANT! Please use this link to apply:➡️ https://remotetalentcloud.com/apply/ ========== Description: As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include: Responding to customer inquiries via phone, email, and/or chat Providing fast, friendly, and professional assistance Troubleshooting product and service issues to find optimal solutions Maintaining detailed and accurate records of customer interactions Staying up to date on client products, services, and policies to provide accurate information Collaborating with teammates and sharing feedback to continuously improve the customer experience Requirements: We’re looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have: This is a fully remote position, but you must be located within the United States Fluent in speaking, writing, and reading the English language A reliable Internet connection and computer A positive, professional attitude and a passion for helping others The ability to work independently in a distraction-free home office Previous customer support experience is a plus, but not required Why Apply: Fully remote: work from anywhere within the United States Full-time and part-time available Competitive hourly pay from $20/hr How to Apply: Please use this link to apply: https://remotetalentcloud.com/apply/ To apply: https://weworkremotely.com/remote-jobs/remote-talent-cloud-remote-customer-support-20-hr-united-states-4

Headquarters: Remote URL: https://rankbreeze.com/ Role Overview: We’re looking for a motivated Customer Success Manager to help our growing team scale our product support.   Monthly salary range: $2000 - $2500 USD.   You’ll be key in supporting new & existing customers with your product expertise and ensuring their property listings perform optimally.   If you enjoy helping customers learn software products, coordinating between teams, managing timelines, and constantly improving processes, this role is for you!   This position is ideal for someone who’s tech-savvy, thrives in fast-paced environments, and is passionate about delivering high-quality service experiences.   This role is set as a long-term independent contractor position.   Key Responsibilities include, but are not limited to: Scalable Customer Onboarding & Success: Guide new customers through a seamless onboarding process with our software platform, setting them up for success. Ongoing Customer Support: Act as the main point of contact for customers, addressing questions about software and services as the product expert, while maintaining high customer satisfaction. Project Coordination: Coordinate bug reports and feature requests between operations, support, and development teams. Manage timelines and coordinate efforts between teams of writers, editors, and customers to ensure smooth execution of services. Service Management: Oversee ongoing professional services for listing optimization to ensure client satisfaction and maximum revenue generation. Process Improvement: Identify ways to improve project workflows and service processes, contributing to overall efficiency and customer success. Performance Monitoring: Regularly analyze and report on customer performance metrics, ensuring consistent improvements and identifying growth opportunities. Smart Support Optimization: Utilize AI to enhance response efficiency without losing the personal touch that drives customer satisfaction. We’re Looking For Someone Who Has/Is: Minimum 1 year in customer service, ideally in a startup or technology environment. Familiarity with Airbnb and the vacation rental market. Tech-savvy, proficient in using support software and quick to learn new tools and systems. Forward-thinking, intuitive, and action-oriented. Detail-oriented, highly organized, with strong project management skills and the ability to manage multiple priorities simultaneously. Strong problem-solving abilities and a customer-focused mindset Personable with exceptional communication skills (written, verbal, and in video). Able to thrive in a fast-paced, demanding startup environment. Fluent in English. Why Rankbreeze? Be part of a growing Canadian tech company with a global reach. Work in a flexible, remote environment. Enjoy continuous opportunities for professional growth. Benefits of Joining Our Team Growth opportunities Remote work environment Collaborative and fun team Public holidays off Vacation accommodation benefits How to Apply: Apply directly through our job board linked here: https://jobs.cvviz.com/rankbreeze/job_80105_Customer_Success_Manager_(Tech_Startup) Answer all the questions within the job posting. Include the word “banana” as part of your response in a fun & unique way. This helps us understand that you’ve read this section before applying. Submit your resume, a cover letter explaining your interest and suitability for the role, and any relevant work samples or references. Submit pre-interview answers here: https://www.videoask.com/fcw4rxyq4  We’d love to hear from you! Join Rankbreeze and help our team unlock their full potential. To apply: https://weworkremotely.com/remote-jobs/rankbreeze-customer-success-manager-tech-startup

Headquarters: GA URL: https://www.jpcoinc.com/ As a Copyeditor at J & P, you will play a crucial role in ensuring all our written content is clear, consistent, and of the highest quality. From marketing materials to project documentation, your work will directly impact how we communicate with our clients, partners, and the broader public. The ideal candidate will have a keen eye for detail, a strong command of grammar, and a passion for producing polished and professional content. Key Responsibilities: - Edit and proofread a variety of documents, including website copy, marketing materials, technical documents, project proposals, press releases, and social media posts.- Ensure all content is clear, concise, and grammatically correct, while maintaining the company's brand voice and tone.- Collaborate with the marketing and project teams to ensure all written content aligns with company goals and messaging.- Fact-check and verify technical content for accuracy, ensuring compliance with industry standards and regulations.- Improve the readability and flow of documents, ensuring they are tailored to the intended audience.- Maintain consistency in style, format, and terminology across all written materials.- Assist in developing style guides, templates, and editorial guidelines for internal use.- Support ongoing content creation by providing feedback and suggestions for improvement during the drafting process. ustomer needs.  To apply: https://weworkremotely.com/remote-jobs/j-p-co-inc-copyeditor

Headquarters: USA URL: https://creditwellnessllc.com About Us We are a financial services start up focusing on improving consumer credit profiles. We are currently seeking KPI driven sales representatives looking to earn up to 90K while working remotely. We offer comprehensive training and continuous sales coaching to help you meet your financial goals. During our training period we offer a guaranteed training stipend while our trainees are acclimating to the position (*see weekly pay below). If you are a seasoned sales professional looking for the autonomy of a remote position combined with great compensation, we want to hear from you! Compensation This role is 100% commission based. We also offer competitive, performance based bonuses regularly. Training Period - During the first 5 weeks of contracted work we offer a guaranteed training stipend of $1000 (US) or the higher commission. Team members receive whichever amount is greater. Post Training Period:  Average first year OTE: 40K-60K (US) Annually Top Rep first year OTE:70K-90K (US) Annually*The above is the average pay you can expect, however, there is unlimited earning potential for those who are financially motivated top performers looking to exceed sales targets. What will you be doing? Educating inbound callers on their credit standing by providing consultations with the goal of enrolling them in one of our services should they be a good fit. We are looking for team members who are: Tech savvy with the ability to navigate digital tools such as SLACK, CRM software, google sheets, etc. Our team uses these digital tools daily. Growth oriented and always looking to learn and acquire new skills.  Autonomous self starters who can work independently and efficiently.  Team players with the ability to implement feedback from their sales coaches.  Patient and professional with clients. Finances can be a difficult topic for some clients to discuss. We are looking for individuals who showcase empathy and professionalism especially under pressure! Financially motivated individuals who can meet and exceed sales targets. Outgoing with outstanding rapport building and active listening skills. Can you carry a conversation with anyone? This may be for you!     You will need: Home office or a quiet place to work.Strong internet connection.Desktop or laptop(*Please Note: Devices such as Chromebooks, IPADs and laptops with 8G’s of RAM and under will have issues supporting our system)SchedulingTraining: The schedule for the first four weeks of our training period is 10 AM - 6 PM EST.*The first week of training is mandatory for all new trainees. If a day is missed you may be asked to restart the first week of training. Post Training: We are currently seeking representatives to work on the following schedule: Tuesday - Saturday(Or) Sunday - ThursdayShift hours to be discussed with our hiring manager based on our company's needs at the time of hire. Shifts are as follows: 7:30 AM - 3:30 PM    EST8:30 AM - 4:30 PM    EST9:30 AM - 5:30 PM    EST10:30 AM - 6:30 PM  EST11:30 AM - 7:30 PM  EST12:30 PM - 8:30 PM  EST1:30 PM - 9:30 PM    EST2:30 PM - 10:30 PM  EST3:00 PM - 11:00 PM  EST   To apply: https://weworkremotely.com/remote-jobs/credit-wellness-llc-inside-sales-account-executive