Har du erfarenhet av tredjepartsrevisioner och är intresserad av att arbeta som underleverantör för att förstärka upp vårt befintliga revisionsteam, vill vi gärna komma i kontakt med dig.

Category: IT Services Location: Technical Support Delivery Provide technical support for SaaS and related products, resolving a wide range of customer issues within SLAs.

Headquarters: USA URL: https://superplane.com We are hiring a product engineer to join SuperPlane and own meaningful projects end to end. This is a remote role. We currently work across GMT+2 to GMT-3 and welcome candidates in that range. At SuperPlane, we don't split engineering into frontend and backend. Everyone is a well-rounded builder who moves across the stack, makes product and technical calls, asks for help when needed, and delivers features from start to finish. You might spend one day building an API endpoint or workflow engine improvement, and the next day polishing a React surface that users touch every day. We're looking for someone at a mid-level to senior level: you've shipped real products, you can work independently, and you're ready to grow fast in a high-trust, high-pace environment. You don't need to have done everything before, but you need to learn quickly and take ownership of what you build.   What We Are Looking For You are genuinely full-stack. Your workflow is AI-driven and you know how to stay fast without getting sloppy. You have strong backend experience in a systems-oriented language. While we use Go, we don't expect you to be an expert already, just to ramp up fast. You have solid systems judgment. APIs, data models, reliability, and trade-offs matter to you. You're comfortable with TypeScript and React -- the modern frontend stack. You are comfortable with cloud-native tooling and modern software delivery. You want ownership, not a narrow lane. You want an early-stage company where the pace is high, the standards are high, and the upside is big.   How To Apply We care more about proof of work than polished applications, and we want to see how you show up in open source. Before you apply, submit at least one pull request to superplanehq/superplane. It can be small and it does not need to be merged. When you apply, send your GitHub username and a link to your pull request. We verify both, and applications missing either field will not move forward.   Why You'll Love Working at SuperPlane Build a frontier product used by engineers across the globe. Meaningful equity and real ownership. Small team, fast feedback loops. Remote role that lets you focus and create. To apply: https://weworkremotely.com/remote-jobs/superplane-product-engineer-1

Headquarters: Dircksenstraße 47, 10178 Berlin, Germany URL: https://hygraph.com How will you make an impact? As a Senior Full Stack Engineer, you'll work at the intersection of engineering and product to shape how our users build with Hygraph. You'll ship features that solve real customer problems, contribute to our CMS core, extend our platform capabilities, and help bring AI-powered features to life. You won't wait for perfect specs or pixel-perfect designs. You'll use your judgment, collaborate closely with product managers, designers, and customers, and move fast using modern AI-assisted development tools. This role is for someone who sees engineering as a team sport, takes ownership without waiting for permission, and thrives in an environment where initiative matters more than instructions.   What you will be working on: Core CMS development: Evolve the GraphQL-native CMS powering enterprise teams worldwide, improving performance, reliability, and developer experience. CMS extensions and integrations: Develop and maintain extensions that expand what customers can do with Hygraph. AI-powered features: Contribute to our AI roadmap by building intelligent capabilities into the product. Customer-facing improvements: Use monitoring data, customer feedback, and your product instinct to identify and fix problems before they're reported proactively.   Some of your tasks and responsibilities: Collaborate in a cross-functional, autonomous team to deliver features and continuous improvements, often working from rough prototypes or early concepts rather than polished designs. Translate business needs into technical solutions by working closely with the Product team. Occasionally, participate in customer conversations to validate that what you're building actually solves their problems. Comfortable using modern AI-assisted development tools (Cursor, Claude, Codex, or similar) to accelerate development. Proactively identify issues through monitoring and observability data. Then fix them, don't just flag them. Contribute to architectural decisions that keep our platform scalable, reliable, and maintainable. Share what you know, learn from others, and help your teammates grow. Engineering here is collaborative. We win together.   Expectations timeline 1 Month You'll complete onboarding covering our product, tech stack, infrastructure, and vision. You'll meet people across the company, get familiar with our codebase, and ship your first contributions. You'll start building context on how our customers use Hygraph and what matters most to them.   3 Months You'll be delivering features and improvements to production with confidence. You'll have a solid understanding of Hygraph's product and architecture, and you'll be contributing ideas, not just code. You'll have built working relationships with your team lead, PMs, designers, and fellow engineers through regular 1:1s, operational reviews, and day-to-day collaboration.   6 Months By now, you'll be making significant contributions to both the product and the team. You'll bring fresh perspectives from your experience and help raise the bar across performance, architecture, and how we work. You'll be someone the team relies on. Not because you do everything, but because you make everyone around you better. Job requirements What we expect from you: Significant experience (typically 6+ years) building and owning production systems, with strong full-stack skills in JavaScript/TypeScript and deep backend expertise, scalability, and performance fundamentals (ideally Node.js). Experience building user interfaces, ideally with React. Experience developing well-tested APIs with GraphQL. Solid knowledge of relational databases (especially PostgreSQL), including schema design and query optimization. Active use of AI-assisted development tools (Claude, Cursor, Codex, or similar) in your workflow. Familiarity with cloud-native development (AWS, GCP). Experience with monitoring and observability tooling (New Relic, Datadog, or similar). Openness and experience with on-call and operational work (investigations, incident response, etc.). Ability to work with ambiguity: rough prototypes, evolving requirements, and imperfect information. You use judgment and experience to fill the gaps. Strong product sense. You think about why you're building something, not just how. You care about the customer experience, not just the code.   Bonus points Experience with Golang. Knowledge of infrastructure as code tooling (Pulumi, Terraform). Experience working directly with customers or in customer-facing roles. Familiarity with headless CMS platforms or content infrastructure.   The Process Intro call with People Team Interview with the Hiring Manager Technical Interview C-Level Call and Reference Check (optional) Job Offer   The response time after application, screening applications, and setting up the first intro call is usually within 1-2 weeks. You could expect some alterations when necessary.   About us Hygraph is a dynamic Berlin-based startup and a GraphQL-native, API-first headless CMS built for teams delivering complex, composable digital experiences. Hygraph is on a mission to eliminate complexity for global teams and help them scale content without friction. Our platform empowers you to create, deliver, and distribute content faster and at scale. We’re a team committed to shaping the future of AI-powered content platforms. Trusted by over 50,000 teams worldwide, Hygraph powers structured content across websites, applications, product experiences, and AI-enabled systems.   As AI reshapes how digital experiences are created and operated, Hygraph is helping organizations build on structured, trusted content foundations that enable human-first, AI-accelerated experiences at scale. You will be part of a remote-first, globally distributed team committed to working collaboratively, transparently, and passionately. We believe in a remote-first approach where everyone is encouraged to do their best from wherever they are and work together with transparency, accountability, and ownership. We learn continuously through feedback and have a yearly learning budget to attend training and conferences.   Hygraph is an equal-opportunity employer committed to hiring people with diverse backgrounds. We believe that diversity, unique experiences, qualities, and different cultures enrich our workspace's productivity and promote innovation and creativity.   Note: We are fortunate to receive a large number of applications for our roles. To manage this effectively and give each application the attention it deserves, we use AI-assisted tools to help assess certain screening questions and handle application elements. This helps us ensure a consistent and timely review process. All final hiring decisions are made exclusively by our human recruitment team. To apply: https://weworkremotely.com/remote-jobs/hygraph-senior-fullstack-engineer-f-m-d-berlin-i-germany-emea-i-remote

Headquarters: Remote - US Company Description At Amwell, we’re transforming healthcare for all—powered by technology and inspired by people. Here, your ideas don’t just matter—they drive real change, improving lives on a global scale. We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry’s biggest pain points and are on a mission to enable greater access to more convenient, affordable, and effective care. We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions – today and in the future. We offer programs spanning the full care continuum, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network. For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology’s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all.Brief Overview  We're seeking a Lead FP&A Analyst to serve as a central figure in our financial planning, reporting, and Adaptive system administrations. This is a high-visibility role supporting consolidation, executive and Board-level reporting, and revenue forecasting for a publicly traded company. Our team is made up of agile, business-minded multi-taskers who move quickly and take ownership. The ideal candidate is systems-savvy and thrives in a fast-paced environment where priorities shift and sound judgment matters — especially on numbers that reach the Board Core Responsibilities  Consolidation & Reporting - Lead and own the preparation of consolidation and management reporting, including Board of Directors, Audit Committee, and executive presentation packages, ensuring accuracy, clarity, and executive-readiness. - Partner with Accounting and External Reporting to ensure consolidated results are accurate and consistent across everything presented internally and externally, aligned to the quarterly close and filing cadence. - Translate complex financial data into concise, decision-ready narratives and presentations for senior leadership and the Board. Forecasting & Analysis - Lead the revenue forecasting process and variance analysis, partnering with business stakeholders to build and refine models that inform strategic decisions. - Own recurring forecast cycles (monthly pacing, quarterly forecasts), identifying risks and opportunities and recommending corrective action. - Support the quarterly close process, including tie-outs between planning and accounting systems. Systems & Automation - Administer Adaptive Planning, including models, dimensions, versions, and security roles; build, maintain, and improve financial models and reporting processes across planning and ERP systems such as Workday Adaptive Planning and NetSuite. - Drive automation and systems improvements, identifying opportunities to streamline recurring reporting and close-cycle workflows. - Partner cross-functionally with Accounting, Systems, and business teams to ensure data integrity and alignment. Qualifications - 6+ years of FP&A, corporate finance, or related experience, ideally at a publicly traded company. - Demonstrated experience with consolidation reporting and Board / Audit Committee reporting. - Strong revenue forecasting and financial modeling background. - Advanced proficiency in Excel (complex modeling, large datasets) and PowerPoint (executive-level presentations). - Systems-savvy with the ability to learn and optimize planning and ERP platforms; experience with Workday Adaptive Planning and/or NetSuite a strong plus. - Business acumen with the ability to multitask, prioritize, and move quickly with limited direction while maintaining accuracy on executive-facing deliverables. - Excellent communication skills, translating technical detail into plain-language insight for varied audiences.   Preferred Qualifications - Experience in a SaaS, healthcare, or telehealth environment. - Familiarity with automation tools (VBA, Python, SQL, Power BI) and AI-enabled workflows. - Track record of process improvement and cross-system integration. Do Well. Live Well. At Amwell.  Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.   Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.     We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.   Benefits  Flexible Personal Time Off (Vacation time) 401K match Competitive healthcare, dental and vision insurance plans Paid Parental Leave (Maternity and Paternity leave) Employee Stock Purchase Program Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program Free Subscription to the Calm App Tuition Assistance Program Pet Insurance  Salaried, Exempt Roles The typical base salary range for this position is $117,360 - $143,440.  The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors.  In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission, and the above range may not be an accurate representation of total compensation. Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.   Fraud Prevention Notice As part of Amwell's commitment to maintaining a secure and trusted hiring process, Amwell uses fraud detection capabilities within its hiring platform to help identify potentially suspicious, fraudulent, or unauthorized activity during the recruitment process. These tools are designed to help protect candidates, Amwell, and the integrity of the hiring process by identifying indicators that may be associated with impersonation, account misuse, or other forms of recruiting fraud. Information generated through fraud detection is reviewed by authorized personnel and is not used as the sole basis for hiring decisions. Personal information collected or processed in connection with fraud detection will be handled in accordance with applicable data protection laws and Amwell's Applicant Privacy Notice. Identity Verification Notice As part of Amwell's commitment to maintaining a secure and trusted hiring process, candidates for this role are required to complete an identity verification step through Greenhouse Identity Verification powered by CLEAR during the interview process.  Identity verification is used solely to confirm a candidate's identity and help prevent fraud and impersonation within the hiring process. It is not a background check and does not independently determine hiring decisions.  Because this role has been designated as requiring identity verification, completion of the verification process is a condition of continuing in the recruitment process. Candidates who do not complete the identity verification process will not be eligible to advance to subsequent stages of consideration for this role.  Personal information collected as part of the identity verification process will be handled in accordance with applicable privacy laws and Amwell's Applicant Privacy Notice.  https://business.amwell.com/company/privacy-notice-US-applicants    Privacy Notice  To apply: https://weworkremotely.com/remote-jobs/amwell-lead-fp-a-analyst

Headquarters: Remote, US GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.An overview of this role As Area Vice President, you'll lead GitLab's Financial Services sales organization and shape how we win new customers, expand existing relationships, and deliver predictable growth. You'll build and develop a team of Regional Sales Directors who lead Enterprise and Commercial Account Executives, helping financial services customers improve how they build, secure, and deliver software with GitLab's DevSecOps platform. Reporting to the Vice President of Sales, AMER, you'll set the strategy for the area while staying close to customers, leaders, and day-to-day execution. This is an opportunity to build a high-performing sales organization, strengthen key customer and partner relationships, and work across GitLab to create lasting customer value. What you'll do Establish and deliver a strategy to win new customers, expand existing accounts with purpose, and create a shared vision for long-term growth. Drive customer success and predictable year-over-year annual recurring revenue growth for GitLab. Recruit, develop, and retain a diverse and effective sales organization of Regional Sales Directors and Strategic Account Executives. Build and maintain key customer relationships, and develop strategies that expand GitLab's customer base in Financial Services. Provide detailed and accurate sales forecasts, manage the overall sales process, and set clear metrics for sales funnel management. Lead at both the strategic and operational levels, translating priorities into consistent execution. Partner with Marketing, Channel, Alliances, Product, Engineering, and other teams to support customer outcomes and growth. What you'll bring Progressive second-line leadership experience leading teams in strategic sales. Repeatable success recruiting, hiring, developing, and retaining leaders and individual contributors in a high-performing enterprise sales organization. Deep experience selling into accounts in core Financial Services markets. Consistent overachievement against an annual quota.  Progressive experience in software sales, preferably with development tools or open source software. A proven record of working closely with channel partners and cross-functional peers to support growth. High integrity, initiative, sound judgment, and the ability to communicate and present clearly to a range of audiences. The ability to adapt, work independently, collaborate effectively, manage an ambitious workload, and learn and use GitLab. A bachelor's degree and the ability to travel as needed in line with GitLab's travel policy. About the team The Financial Services Sales team helps customers use GitLab to improve how they build, secure, and deliver software. You'll lead through Regional Sales Directors and Strategic Account Executives, working across GitLab to build lasting customer relationships, support customer success, and deliver predictable growth.   Remote-GlobalHow GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off  Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. To apply: https://weworkremotely.com/remote-jobs/gitlab-area-vice-president-financial-services

Headquarters: Remote in Buenos Aires EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are.What started as a bold vision has grown into a platform that connects some of the world’s largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities, and building the infrastructure that allows payments to move further, faster, and smarter.We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage. As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what’s possible, and help connect businesses and consumers across borders.Let’s build what’s next — together. At EBANX’s Product team you don’t just create features. You develop user-centered solutions that transform the experience of millions of consumers and global companies. Every product decision you make has a real impact on the future of digital payments, combining strategic vision, innovation, and collaboration to make our work truly Out Of The Ordinary. As a Group Product Manager you will lead the strategy, vision, and execution of EBANX's payment solutions. This is a leadership role that sits at the intersection of product strategy, commercial growth, and team development. You will own the product direction for South Cone LatAm payments end-to-end, while simultaneously building and nurturing a high-performing team of product managers. You will be accountable for translating EBANX's strategic ambitions into a clear, executable product roadmap — driving adoption, expanding market share, and ensuring our payment solutions remain best-in-class for global merchants. This role demands a leader who can operate at altitude when setting vision, and get into the details when it matters. What your day-to-day will look like Product Strategy & Vision Define and own the multi-year product strategy for our payment solutions, aligned with EBANX's global ambitions and local market dynamics; Translate business objectives into a compelling, prioritized roadmap that balances short-term commercial wins with long-term platform investments; Act as the executive voice of the South Cone LatAm payments product across the organization — from C-level alignment to cross-functional execution; Identify emerging market trends, regulatory shifts, and competitive movements to proactively shape product direction; Team Leadership & Development Lead, mentor, and grow a team of Product Managers, fostering a culture of ownership, curiosity, and customer obsession; Set clear expectations, provide ongoing coaching, and drive career development for each team member; Establish effective product practices across the team — discovery, delivery, go-to-market, and performance monitoring; Create clarity on roles, responsibilities, and decision-making frameworks to enable the team to operate with autonomy; Commercial Impact & Cross-functional Alignment Partner closely with commercial, operations, finance, legal, compliance, marketing, and engineering to build scalable, compliant, high-impact solutions; Drive go-to-market strategy for new payment methods and features — including pricing, positioning, enablement, and performance tracking; Be the connective tissue between merchant feedback, local market insight, and global product direction; Own key performance metrics (TPV, revenue, cost of payment, margins) and drive continuous improvement across the payment funnel; Discovery & Delivery Excellence Champion a rigorous discovery process across the team — competitive analysis, customer research, data-driven insights, and stakeholder input; Oversee full product lifecycle management from ideation and discovery through to delivery, launch, and iteration; Ensure the team maintains a healthy balance between discovery work, backlog quality, and delivery execution; Define and evolve product metrics frameworks to measure success and inform iteration at both team and portfolio level. What you need to shine in this role Proven track record leading product teams in payments, fintech, or high-growth tech environments — with measurable business impact; Deep knowledge of the payments ecosystem in Argentina and/or Latin America: acquirers, issuers, schemes, APMs, PSPs, settlement, FX, and regulatory landscape; Strong people leadership skills — experience hiring, coaching, and developing product managers; Exceptional business acumen: able to connect product strategy to revenue, unit economics, and market positioning; Demonstrated ability to influence and align senior stakeholders across commercial, engineering, legal, and operations; Strong track record of operating in global and multicultural organizations; Hands-on experience across the full product lifecycle: discovery, roadmap prioritization, delivery, go-to-market, and performance tracking; Excellent communication skills in English and Spanish. Portuguese is a plus.    EBANX offers: Performance Bonus: Annual bonus program based on company results. Meal Allowance: Monthly allowance to support your meals. EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth. EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning. Language Classes: Language classes to support your personal and professional development. Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance. Well-being Program: Access to activities and resources that promote physical and mental health.   Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together. An Out Of The Ordinary career is waiting for you here! To apply: https://weworkremotely.com/remote-jobs/ebanx-group-product-manager-argentina

Headquarters: Remote, Canada; Remote, United Kingdom; Remote, US GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.An overview of this role As an AI Transformation Owner at GitLab, you'll shape your function's AI strategy and build the solutions that deliver it. You are the person responsible for identifying where AI can fundamentally change how your org operates, partnering with your Executive Sponsor to align on the biggest challenges, and driving measurable outcomes against them. Think of this as a product management role where the product is your org's way of working. You'll manage the full lifecycle: understanding how work flows today, deciding where AI should reshape it, prioritising what gets built and in what order, and ensuring what ships actually gets adopted. You'll also prototype solutions, configure agents, and prove what's possible before pulling in engineering support to scale it. You will work closely with an AI Engineer who sits within the Enterprise AI team. Together you form a partnership: you bring the business context, process intelligence, and strategic prioritisation. They bring the technical depth, production-grade delivery, and architecture decisions. You'll build working solutions at the no-code and low-code layer, and partner with the AI Engineer on the right approach, tooling, and structure.   What you'll do Strategy & Prioritisation Own your function's AI strategy, aligned with your Executive Sponsor and business priorities. Understand which metrics matter to the org, identify what will move the needle, define how you'll measure impact, and track progress over time. Map how work flows across your function end-to-end, including the handoffs upstream and downstream to other orgs. Identify where the real constraints are, not just the ones your team can see. Focus on the 100x problems: where could leveraging AI in a workflow let your org execute it orders of magnitude faster, or at 100x more volume than before? Manage intake of AI requests, ideas, and pain points from across the function, including via your Champion network. Ensure every team member has a clear route to surface what they need, rather than building independently. Prioritise strategically against business outcomes and executive guidance. Hold the line on priorities - we cannot change direction every two weeks - and ensure the AI Engineer's time is spent on the highest-impact work. Adoption & Change Management Reimagine, not just automate. Challenge your org to think beyond injecting AI into existing workflows. Work with Enterprise AI to spot opportunities to fundamentally rethink how work gets done. Drive adoption and change management together with the AI Engineer. The best AI solution is worthless if nobody uses it. Create the channels, rituals, and feedback loops that make AI visible in your function: shared spaces for teams to show what they've built, regular office hours, onboarding for new hires, and celebration of wins. Own the rollout and iteration needed to make AI initiatives stick. Coordinate with Enterprise AI to ensure your function benefits from patterns, tools, and learnings emerging across other parts of the business. Build and bridge the Champion network in your function. Champions are the peer community that extends your reach beyond what you and the AI Engineer can deliver directly. From early in the role, identify and recruit Champions across sub-teams (5-10% time, formally agreed with their manager), run a regular Champion sync, host demos to the wider function, and act as their bridge to Enterprise AI. Champions are not your reports: you coordinate them, you don't manage them. Without this network, your reach is capped. Hands-On Building & Agent Operations Build AI agents using no-code and low-code platforms (e.g. Glean, Workato, similar tools). Go from idea to working prototype without waiting for engineering. Author and iterate on skills files that define how AI agents behave. Refine instructions based on real usage and share reusable skills across the function. Configure MCP servers and tools, giving agents access to the business systems they need. Partner with the AI Engineer on what to connect and how to do it securely. Own your function's fleet of agents. Some agents will be used directly by people in your org. Those that aren't, you own. Either way, you're accountable for their performance: tracking KPIs, running evaluations after model or data changes, and iterating based on what you learn. Expect to rebuild. AI tools and models evolve fast. The agent you built last month may need to be replaced, not patched. You should be comfortable sunsetting your own work when a better approach emerges, and helping your org stay current rather than attached to what exists today. What you'll bring Business & Strategic Deep knowledge of your function's operations. You understand how work moves through your org, where it gets stuck, and why. You can trace a process end-to-end and explain how it connects to the teams around it. Strategic prioritisation skills. You've managed competing demands before and can make hard calls about what matters most. You think in terms of business outcomes, not activity. A product management mindset. You naturally think about intake, backlog, iteration, and adoption. You're comfortable defining success metrics and holding yourself accountable to them. Strong communication and influence. You'll be the person saying "not yet" to some teams and "think bigger" to others. You need the credibility and interpersonal skills to make both of those conversations land. Cross-functional instincts. You default to understanding how your org's processes affect and are affected by the teams around you - not just optimising in isolation. Experience building peer networks or communities of practice. You've recruited and sustained volunteer contributors before, whether as a guild lead, champion programme owner, or community organiser. You know how to motivate people whose time you don't directly own. Hands-On & Technical Comfortable building with AI tools. You don't need to write production code, but you should be able to build a working agent, configure a skill, connect an MCP server, and troubleshoot when something isn't working. Think: power user, not software engineer. Ready to learn fast. Experience with or willingness to quickly pick up no-code/low-code AI platforms, prompt engineering, and agent configuration. You'll be trained on GitLab's specific tooling, but you should arrive ready to get your hands dirty. Strong conceptual understanding of AI capabilities - summarisation, classification, generation, automation, agentic workflows - and a commitment to staying current. The landscape shifts constantly. The tools you use today may be obsolete in weeks. You stay on top of new developments so that your org's AI strategy reflects what's actually possible, not what was possible six months ago. Ability to map data flows - structured and unstructured. Understand where agents need context, and figure out where humans should interface with automated workflows and at what steps. About the team You will partner closely with Enterprise AI within the Enterprise Technology & AI organisation, while remaining embedded in your own function. Enterprise AI provides the technical delivery capability, platforms, and patterns. You provide the business context, prioritisation, building at the no-code layer, and adoption muscle. Together, you form the core of your function's AI transformation.The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.United States Salary Range$152,800—$259,200 USDHow GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off  Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. To apply: https://weworkremotely.com/remote-jobs/gitlab-ai-transformation-owner-marketing

Headquarters: Remote - US Company Description At Amwell, we’re transforming healthcare for all—powered by technology and inspired by people. Here, your ideas don’t just matter—they drive real change, improving lives on a global scale. We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry’s biggest pain points and are on a mission to enable greater access to more convenient, affordable, and effective care. We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions – today and in the future. We offer programs spanning the full care continuum, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network. For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology’s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all.Brief Overview  We are looking for an experienced, passionate Customer Success Manager (CSM) with excellent relationship building & project management skills to join the team. The CSM will leverage deep customer relationships, key data insights, and a broad knowledge of Amwell’s products and processes to drive increased satisfaction, adoption, and customer retention. CSMs partner closely with customers in their assigned book of business throughout the customer lifecycle to: · Help them to maximize the benefits of their Amwell product portfolio · Work with them to define, track and achieve goals & KPIs · Proactively identify solutions & overcome barriers to satisfaction · Achieve greater product adoption & utilization · Advocate to ensure that all departments within Amwell are aligned to meet their needs Core Responsibilities  · Proactively build strong relationships with customer contacts at each level of the customer organization throughout the entire partnership · Understand and help measure customers’ individual business goals and KPIs to develop tailored proactive outreach as appropriate, including provider engagement, product consulting, use case optimization and proactive monitoring of support issues · Collaborate closely with Account Directors to provide Executive Business Reviews and ensure strategic alignment with the customer’s goals and Amwell experience · Partner closely with Implementation Managers during project phase to ensure a smooth post-go live transition · Move customers along the lifecycle from adoption to proficiency with the Amwell product suite, while continuing to foster growth of the product adoption. · Leverage expert knowledge of Amwell’s software, hardware, and clinical product offerings to help customers get the most from their contracted products, including advising customers on best practices, consulting on configuration options, and communicating new product features that could benefit the customer’s business · Proactively engage with key client stakeholders to understand pain points and best practices, provide personalized training where needed, and gather feedback on Amwell’s products · Collaborate with internal teams to design a roadmap of future product adoption for each customer, including migrations · Be a champion for documentation and alignment across internal & external stakeholders, a true customer-facing advocate with the skills and passion of a project manager · Maintain internal CRM (Gainsight) to track customer health and activity, proactively identify trends & potential risks, and to provide greater visibility to the internal organization about the customer and their needs · Act as a central point of communication for support ticket escalations, responding with a sense of urgency and owning external messaging for escalations, while partnering with the Customer Support internal liaison · In general, work cross-functionally with Account Management, Sales, Customer Support, Product, Professional Services, and Solution Design to drive a successful overall customer relationship Qualifications · A bachelor’s degree or equivalent · 4+ years of relevant experience in customer success in a SaaS environment · Experience working in healthcare technology · Excellent project management skills · A ‘customer first’ mindset and passion for delivering a delightful customer experience · Comfortable understanding and explaining software products to diverse audiences · Excellent verbal and written communication skills · Excellent project management skills, time management, and ability to remain calm and resilient in high pressure situations · High energy level, enthusiastic, and eager to do what is necessary to be successful · Gainsight and Salesforce proficiency preferred Do Well. Live Well. At Amwell.  Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.   Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.     We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.   Benefits  Flexible Personal Time Off (Vacation time) 401K match Competitive healthcare, dental and vision insurance plans Paid Parental Leave (Maternity and Paternity leave) Employee Stock Purchase Program Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program Free Subscription to the Calm App Tuition Assistance Program Pet Insurance  Salaried, Exempt Roles The typical base salary range for this position is $93,690 - $114,510.  The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors.  In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission, and the above range may not be an accurate representation of total compensation. Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed. Fraud Prevention Notice As part of Amwell's commitment to maintaining a secure and trusted hiring process, Amwell uses fraud detection capabilities within its hiring platform to help identify potentially suspicious, fraudulent, or unauthorized activity during the recruitment process. These tools are designed to help protect candidates, Amwell, and the integrity of the hiring process by identifying indicators that may be associated with impersonation, account misuse, or other forms of recruiting fraud. Information generated through fraud detection is reviewed by authorized personnel and is not used as the sole basis for hiring decisions. Personal information collected or processed in connection with fraud detection will be handled in accordance with applicable data protection laws and Amwell's Applicant Privacy Notice. Identity Verification Notice As part of Amwell's commitment to maintaining a secure and trusted hiring process, candidates for this role are required to complete an identity verification step through Greenhouse Identity Verification powered by CLEAR during the interview process.  Identity verification is used solely to confirm a candidate's identity and help prevent fraud and impersonation within the hiring process. It is not a background check and does not independently determine hiring decisions.  Because this role has been designated as requiring identity verification, completion of the verification process is a condition of continuing in the recruitment process. Candidates who do not complete the identity verification process will not be eligible to advance to subsequent stages of consideration for this role.  Personal information collected as part of the identity verification process will be handled in accordance with applicable privacy laws and Amwell's Applicant Privacy Notice.  https://business.amwell.com/company/privacy-notice-US-applicants    Privacy Notice  To apply: https://weworkremotely.com/remote-jobs/amwell-customer-success-manager

We are fully remote and would welcome applicants from South America, North America and Canada.