Collibra: CPS Account Program Manager
Company:
Location: Remote
Published: 2026-09-18
Headquarters: Remote, USA
Joining Collibra’s CPS Account Program Manager team
The Account Program Manager (APM) serves as the strategic partner and relationship manager for Collibra Public Sector’s Federal customers. This role is integral to ensuring customer satisfaction, driving adoption, and delivering value from Collibra’s solutions while collaborating closely with our Services and other GTM teams to create a seamless and resilient customer journey. This role directly influences retention, advocacy, and long-term account success.
In this role, you will bridge the gap between customer mission needs and our software solutions, coordinating the technical team towards delivering successful implementation, adoption, and value. The APMs primary responsibility is to partner closely with sales, services, support, customer engineering, and product teams to proactively safeguard account health, revenue, and customer satisfaction, by proactively identifying and mitigating risk, preventing and managing escalations, and assessing customer health.
Account Program Managers at Collibra Public Sector are responsible for
Relationship building and management
Serve as the primary point of contact for assigned federal accounts, building trusted relationships with key stakeholders, system integrators and partners.
Establish long-term relationships within assigned government customers while developing an understanding of the client’s strategic goals and overall impact on business results.
Understand customers' business objectives, technical needs, and success criteria, aligning Collibra’s services to meet their goals.
Support renewals and expansion by demonstrating technical value and best practices.
Understand customer mission objectives and map them to product capabilities.
Advocacy and operational readiness
Provide guidance during onboarding, deployment, upgrades, and ongoing operations.
Coordinate technical discussions, architecture reviews, and solution design sessions.
Assist with documentation, technical presentations, and briefings for government stakeholders.
Coordinate product functionality and roadmap meetings between product customers and the customer.
Planning and project management
Coordinate Support, Services and Customer Engineering on customer projects and initiatives by providing project leadership and guidance based on customer overall objectives.
Align services delivery with customer’s business needs by ensuring successful project execution and implementations are delivered on time, within scope, and aligned to customer goals.
Drive customer alignment on goals, success criteria, and acceptance milestones.
Track project progress and provide regular status updates to customers and internal leadership.
Understand the customer’s high-level business challenges while functioning as an advisory resource for “Best Practices” in driving adoption of Collibra’s solutions.
Manage scope, risks, issues, and dependencies across multiple concurrent projects.
Deliver reports for customers as required based on business objectives.
Health assessment and risk prevention
Identify and track key customer risk indicators (usage, sentiment, support volume, executive engagement, compliance).
Lead the effort with Sales and the technical teams to identify customer risk, performance issues, and opportunities for optimization.
Help customers avoid and/or mitigate issues with proactive guidance based on extensive customer experience.
Advocate for customer needs internally, influencing product roadmap and prioritization.
Escalation prevention and management
Act as point of contact for managing escalations, coordinating cross-functional resolution with Support, Product, and Engineering.
Provide clear and constructive product feedback to Collibra’s Product Management teams based on customer use-cases and requirements.
Be a customer advocate to ensure that escalations are resolved in a timely fashion.
You have
5+ years of experience in a technical customer-facing role (TAM, Solutions Engineer, Systems Engineer, or similar)
Experience supporting U.S. federal government customers (civilian, DoD, or IC)
Strong understanding of enterprise software, SaaS, or cloud-based solutions
Ability to explain complex technical concepts to both technical and non-technical audiences
Experience working in regulated or high-security environments
Excellent communication, organization, and stakeholder management skills
Experience deploying enterprise solutions
Knowledge of government hierarchy and operations
Strong business insight and problem-solving skills with the ability to influence internal and external stakeholders at all levels
Familiarity with compliance frameworks such as FedRAMP, NIST 800-53
Experience with cloud platforms (AWS, Azure, or GCP), especially GovCloud or equivalent
Experience working with system integrators
Knowledge of government hierarchy and operations
A solid technical background in data management
Active or eligible U.S. Government security clearance
Because this role supports the U.S. government business, it is required that this candidate be a U.S. citizen who resides on U.S. soil
You are
Exceptional in communication, presentation and interpersonal skills including the ability to communicate effectively and build relationships within government entities
Fast learner with the ability to explain complex technical concepts to a variety of audiences
Excellent in communication, organization, and stakeholder management skills
Measures of success
Within the first 30 days
Understand your customers objectives and ongoing efforts
Identify account risks and project blockers
Attend account team meetings for assigned accounts
Within the first 60 days
Develop a Success Plan for each assigned customer based on their objectives and ongoing efforts
Develop a remediation plan for customers at risk collaborating with the sales and technical teams
Participate in account team meetings for assigned accounts
Identify key customer contacts at all levels
Within the first 90 days
Begin to execute the Success Plan for each assigned customer
Begin to execute the remediation plan for customers at risk collaborating with the sales and technical teams
Lead account team meetings for assigned accounts
Begin to develop a relationship with key customer contacts at all levels
Compensation for this role
The standard base salary range for this position is $104,000 - $130,000 per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.
In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.
Benefits at Collibra
Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra’s benefits.
We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.
At Collibra, we’re proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone.
With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.
To apply: https://weworkremotely.com/remote-jobs/collibra-cps-account-program-manager
UCM Practice Growth Systems: New Patient Appointment Conversion Specialist ($2,500–$3,000/mo Potential)
Company:
Location: Remote
Published: 2026-09-18
Headquarters: Southern California
URL: https://ucmpracticegrowthsystems.com/
New Patient Appointment Conversion Specialist ($2,500–$3,000/mo Potential) (Central or Eastern Time Zone Required)
Summary
NOTE: Applicants MUST read this entire job posting and complete all steps outlined below to be considered for this position.
Our Mission
At UCM Practice Growth Systems, we're a team on a mission. Dedicated to the glory of God, we aim to bring hope and healing to sick and suffering people through our partnership with upper cervical chiropractors.
Your Role in Our Mission
We are looking for a passionate, energetic, people-oriented person to serve as a patient booking specialist (New Patient Appointment Conversion Specialist ($2,500–$3,000/mo Potential).
Performance Bonuses for Booked Appointments Breakdown
Monthly Conversion Bonus*:
50-54% = $100
55–59% = $200
60–64% = $400
65–69% = $700
70%+ = $1,000
PLUS
$5 per booked appointment
*Show rate must remain above 75% to qualify for bonuses.
The mission of the Patient Booking Specialist is to convert inbound leads into scheduled appointments in the client’s calendar quickly, consistently, and at a high conversion rate, ensuring every lead is fully pursued and every client has the maximum opportunity to help more patients.
Team Member Success in the Patient Booking Specialist role is defined by consistently converting 60–70% of assigned leads into scheduled appointments placed directly into client calendars while responding rapidly, executing disciplined follow-up, and maintaining a show rate above 75%.
A successful specialist fully owns their assigned clients’ booking performance, manages their workload efficiently as capacity grows, and reliably produces a high volume of quality booked appointments that directly improve client results, retention, and trust in the UCM system.
If you love connecting with people who are sick and suffering and helping them find hope and healing—this role may be perfect for you.
Who We Are Looking For
High energy personality (energetic, relational, outgoing, warm)
Hungry, driven, and eager to grow within a results-oriented & impactful team
Colombia-based preferably in the Central or Eastern time zone
Experience in sales, appointment setting, & lead conversion
Positive experience with Chiropractic (UC experience is a strong plus)
Strong English communication skills, reliability, and ability to represent our brand professionally
Key Responsibilities
Respond to new patient inquiries quickly by phone, text, and email through our GHL CRM, ensuring every lead is contacted promptly and professionally.
Convert inbound leads into scheduled appointments directly in the client’s calendar using a proven communication process and structured follow-up system.
Execute disciplined follow-up, including multiple call attempts and text outreach, to ensure every lead is fully pursued.
Maintain accurate records in the CRM, including call outcomes, notes, and lead status, so every lead is properly tracked.
Provide weekly performance updates summarizing leads received, appointments booked, and follow-up progress for assigned clients.
Manage multiple client accounts simultaneously while maintaining strong performance, attention to detail, and responsiveness.
Follow established scripts, systems, and best practices while continuously improving communication and booking effectiveness.
Take full ownership of booking performance for assigned clients, helping them maximize the number of patients they are able to serve.
Bring energy, enthusiasm, and relational strength to every interaction
Compensation & Benefits
$18,000 base annual starting salary
Performance bonus on all booked appointments ($5/Booked Appointment) + $100-$1000/month bonus if conversion is over 50%
Upper Cervical Chiropractic Care 100% reimbursed after 90 days of employment
Major Medical Policy Health Insurance. We pay 50% of a Major Medical Policy Monthly Premiums after 90 days of employment.
Various Professional & Personal Development Training Opportunities immediately available
Paid time off after a 90-day probationary period
Complimentary Attendance in Financial Peace University after 90 days of employment
Monthly MRR Performance Bonuses after 365 Days of Employment
Opportunities for advancement in leadership and management
Work within a Christ-centered, mission-driven organization
Meet the UCM Team https://uppercervicalmarketing.com/upper-cervical-marketing-team/ and Explore Our Core Values at https://uppercervicalmarketing.com/about-us/
How to Apply
Are you ready to step into a role where your work truly matters? If you share our dedication to bringing hope and healing to sick and suffering people for the glory of God, click the “Apply Now” button to begin your application.
Hours: Full-time, remotePay: $1500/mo USD + $5 per booked appointment + up to $1000/month bonusJob Type: Full-time Expected hours: 40 per week (10 AM to 7 PM Eastern Time)Language: English (Required)
To apply: https://weworkremotely.com/remote-jobs/ucm-practice-growth-systems-new-patient-appointment-conversion-specialist-2-500-3-000-mo-potential