Headquarters: New York URL: https://www.uttr.com/ UTTR stands for "up & to the right." For us, it resonates on multiple dimensions - it's the trajectory we envision for our clients in their outcomes, our aspiration for agency growth, and the path we hope every team member carves for their own career.  ‍ As a Project Manager at UTTR, you will play a crucial role in our vibrant internal marketing team. You will be responsible for overseeing and executing marketing projects, ensuring they are delivered on time and within scope. This role requires strong organizational skills, attention to detail, and the ability to lead and motivate a team. ‍ Responsibilities:  Manage and oversee internal marketing projects using ClickUp.  Assign tasks and provide detailed briefs to team members on new projects and tasks.  Ensure all project deadlines are met and that the team is working efficiently and effectively.  Maintain organized project documentation and track progress regularly.  Coordinate and communicate with different departments to align on project goals and deliverables.  Identify potential delays and develop mitigation strategies to ensure project success.  Review work produced by the team to ensure it meets quality standards and project requirements. Review and provide feedback on copywriting and creatives, offering insights into what works and what doesn't in marketing campaigns.  Occasionally write or edit copy to ensure clarity and alignment with brand voice. Obtain final approval from stakeholders before project deliverables are released. Post approved content on social media platforms, ensuring consistency with brand guidelines. Continuously seek opportunities to improve project management processes. ‍ Qualifications:  Recent marketing or related field graduate. Proven experience in project management, preferably in a marketing or digital agency environment.  Proficiency in using project management tools, ClickUp is a plus.  Excellent organizational and multitasking skills.  Strong communication and leadership abilities.  Ability to work collaboratively with cross-functional teams.  Great eye for detail and detail-oriented with a proactive approach to problem-solving.  Familiarity with digital marketing concepts and practices is a plus.  ‍ Working Hours: We don’t care where you work, but you need to work EST, CST, MST or PST hours.    Why join UTTR? Global flexibility: we are a fully remote team. Work from anywhere, anytime. Flexible vacation: take time off when you need it. Cultural diversity: be part of a diverse team Recharge days: balance between work and life. Diverse tech clients: work with various startups to stay creatively challenged. To apply: https://weworkremotely.com/remote-jobs/uttr-project-manager

Headquarters: SummaryWe are seeking an elite, hands-on Senior Security Compliance Consultant (SOC 2 & GRC Specialist) to lead a critical, company-wide SOC 2 Type II audit readiness initiative. In this strategic engagement, you will perform comprehensive gap analyses, assess existing security controls, design robust compliance workflows, and drive cross-functional teams toward audit completion.The ideal candidate brings a proven track record in GRC frameworks, control mapping, evidence automation, and policy development. Utilizing automated compliance platforms such as Sprinto, you will build repeatable compliance processes, validate technical controls, and ensure a seamless audit experience across the entire organization.General Information (About the Client)Our client is a fast-scaling, cloud-native technology platform committed to maintaining enterprise-grade trust, security, and data privacy. To support their rapid commercial growth and enterprise sales pipeline, they are establishing a formal, highly disciplined security governance model.They operate a modern, cloud-first environment where compliance is treated not as a passive checklist, but as an active, automated operational advantage. By leveraging modern GRC platforms and fostering a security-conscious culture, they provide an empowering environment for compliance experts to drive real architectural and procedural improvements.Tasks and DeliverablesSOC 2 Readiness & Gap Analysis: Conduct a thorough assessment of existing technical and operational security controls, pinpointing compliance gaps and building an actionable remediation roadmap.Control Design & Implementation: Author, refine, and operationalize security controls, policies, and procedures aligned with SOC 2 Trust Services Criteria (TSC) and PCI DSS standards.Automated Evidence Collection: Lead evidence-gathering workflows using automated GRC tooling (Sprinto), ensuring all technical artifacts, access logs, and policy attestations are validated and audit-ready.PCI DSS Guidance: Provide expert advisory on maintaining PCI DSS alignment alongside SOC 2, ensuring overlapping control requirements are mapped efficiently to reduce operational drag.Cross-Functional Coordination: Collaborate with engineering, DevOps, HR, and IT teams to embed compliance workflows into daily operations without slowing down feature execution.Auditor Interface & Readiness: Serve as the primary liaison during the audit preparation phase, coordinating directly with external auditors to present evidence, resolve findings, and ensure a successful audit cycle.Required ExperienceSOC 2 Mastery: Proven track record of leading end-to-end SOC 2 readiness, gap remediation, and audit preparation initiatives for cloud-native or B2B SaaS companies.GRC & PCI DSS Acumen: Deep familiarity with Governance, Risk, and Compliance (GRC) frameworks, risk assessment methodologies, and PCI DSS compliance requirements.Tooling Proficiency (Sprinto): Direct, practical experience leveraging automated compliance and evidence-collection platforms, specifically Sprinto (or equivalent modern platforms like Vanta/Drata).Policy & Control Mapping: Exceptional capability to author clear, enforceable security policies and translate abstract regulatory requirements into concrete engineering controls.Cross-Functional Facilitation: Strong stakeholder management skills with a history of driving accountability across distributed engineering, product, and operations teams. To apply: https://weworkremotely.com/remote-jobs/toptal-senior-security-compliance-consultant-soc-2-grc-specialist

Learn what to research about a company before an interview, from culture and salaries to your interviewer, so you can prove you're a fit.

Headquarters: New York URL: https://www.uttr.com/ UTTR is on the lookout for a part-time Performance Marketing Manager. You'll be responsible for shaping marketing strategies and cultivating deep, trusted partnerships with our core clients. At UTTR, we believe in “up & to the right” — sustainable, measurable growth. Your expertise will guide clients toward achieving SMART goals while navigating the multifaceted landscape of B2B digital marketing. This role is ideal for an experienced performance marketer who wants meaningful ownership and strategic impact in a flexible, part-time capacity. Responsibilities Deeply Understand AudiencesWe work across the B2B world in a diverse range of industries and niches. You need to quickly understand each audience to recommend relevant, high-impact advertising strategies. Drive Outcomes (Pipeline Ownership)All engagements are OKR- or goal-based. Clients expect results. You will own performance targets across select accounts and confidently run paid campaigns that directly impact sales pipeline. Always Be TestingDevelop, execute, and analyze structured tests to continuously improve performance. Team VibesCollaborate cross-functionally with revenue operations, creative, and copywriting teams to drive client outcomes. Analyze and Speak to DataReview campaign performance, identify optimization opportunities, and translate metrics into clear, actionable insights for clients. Manage External RelationshipsServe as the primary point of contact for assigned clients — building trust, maintaining transparency, and adapting to their working style. What You’ll Bring Digital Know-HowExtensive hands-on experience with: Google Ads LinkedIn Ads Meta Ads Experience Matters 5+ years of paid media experience At least 2 years in B2B marketing Systems KnowledgeBasic understanding of HubSpot or similar marketing automation platforms. Self-Starter MentalityPositive, proactive, and comfortable owning outcomes. Analytical ThinkingYou can dissect numbers to uncover the story and drive strategic decisions. Confident CommunicationYou build compelling presentations and lead client conversations with minimal guidance. Working Hours This is a part-time role (approximately 20–25 hours per week). We don’t mind where you’re located, but you must work within EST, CST, MST, or PST business hours for collaboration and client meetings. Our Hiring Process Introductory conversation with a member of our Recruitment Team Hiring manager interview Practical assessment (where applicable) Part-time paid trial period (~4 weeks): You'll work alongside our team on real client work in a paid, part-time capacity. This gives both you and UTTR the opportunity to evaluate how we work together before moving into a longer-term engagement. Ongoing engagement Why Work at UTTR? Fully RemoteWork from anywhere. We care about outcomes, not location. Flexible StructurePart-time schedule designed for experienced professionals who value autonomy and balance. High-Impact WorkWork with innovative B2B startups and scale-ups where your work directly influences pipeline and revenue. Ownership & TrustWe hire experienced marketers and give them the space to own strategy and results. Diverse Tech ClientsEngage with a range of startups across industries — always learning, always improving. To apply: https://weworkremotely.com/remote-jobs/uttr-senior-performance-marketing-manager-part-time

Headquarters: Tampa, Florida URL: https://koast.ai Head of Product | Contract, 20 hrs/week to start, growing into full-time | Remote (US overlapping hours) | Reports to the CEO The short version Koast is the AI operating layer for teams that run Meta ads at volume. Agencies, in-house media buying teams, and enterprise buyers managing 10+ ad accounts and launching 50+ ads a week use Koast to launch faster, automate optimizations off real attribution data, and see every account from one hub. The Koast Agent is the next layer: an AI that reads the account, spots what matters, and acts inside guardrails. We are a small team shipping fast. The product is live, customers are paying, a Whop partnership just onboarded a wave of new users, and the Agent build is underway. What we do not have is one person who owns the product end to end: what gets built, why, in what order, and whether it actually landed. That is this role. It starts at 20 hours a week on contract. If you are the right person, it becomes the full-time product seat at Koast. What you will own Discovery that finds the real problem. You will sit in on enterprise sales calls and onboarding sessions, run discovery with agencies and media buying teams, and figure out what they are actually trying to get done versus what they say they want. Every feature request gets mapped to a job: launching smoother, getting their team in, getting tasks done, keeping users active and growing spend inside Koast. If it does not serve a job, it does not get built. Specs that engineering can execute without a meeting. We run a lean engineering team plus an AI-assisted dev pipeline. That only works when the ticket is unambiguous. You will write PRDs and Shortcut tickets that define the behavior, the edge cases, the data dependencies (Meta API limits, Hyros and Cometly attribution feeds, Whop account provisioning), and the acceptance criteria. If an engineer or an agent has to guess, the spec was not done. The queue, and what is missing from it. You own the Up Next column. You will keep engineering fed so they are never blocked, and you will keep a standing view of what is discussed in Slack, support, and QA that does not yet have a ticket. Gaps are your problem before they become customer problems. Evidence over opinion. PostHog, Intercom, session replays, rage clicks, support threads. You will run the user-behavior audit, know where people drop off in launching, and bring numbers to every prioritization argument, including the ones with the CEO. Delivery from spec to shipped. Governance, milestones, release notes, and the customer conversation after it ships. When something breaks or slips, you are the one who says so early, not the one who explains it after. Technical judgement in a non-deterministic product. The Koast Agent makes decisions off data that is noisy, seasonal, and shaped by Meta's learning phase. You will make product calls that respect that: what the Agent is allowed to do, what it must never do, how we measure whether an automated action was correct. Guardrails are infrastructure here, not UI. You need to understand why. What you will do week to week Run discovery sessions with prospects and customers and turn them into scoped, execution-ready PRDs. Surface technical risk early: undocumented API behavior, missing data, an assumption that will not survive a real ad account. Write and groom Shortcut tickets with enough detail for an engineer or Claude Code to ship without a follow-up question. Partner with engineering on feasibility, sequencing, and cutting scope to what ships this week. Own success metrics per feature and report on them after launch, not before. Be the customer's point of contact through onboarding and rollout for enterprise accounts. Write the updates: one version for the CEO, one for the customer, one for the engineer. Each one short. Say "we should not build this" when the data says so. What sets you apart You have run Meta ads or sat close enough to a media buyer to know what a 2am budget change feels like. You know what Advantage+ does to a structure, why learning phase resets matter, and why "just pause the losers" is a bad automation. You have shipped B2B software end to end in a small team. Not managed it from a distance. Shipped it. You have worked on or with AI or ML products where the output is not deterministic and you had to define what "correct" means. Senior engineers take you seriously because you read the API docs before the meeting. You write tightly. Your PRDs are shorter than everyone else's and clearer. You are comfortable being the only product person in the room and the one who gets blamed when the roadmap is wrong. Requirements 4+ years in product management on B2B SaaS, with full-lifecycle ownership from discovery through iteration. Hands-on familiarity with Meta Ads Manager and the Marketing API. Agency or performance marketing background strongly preferred. Strong technical fluency: you can read an API response, reason about data models, and understand why a rate limit changes the feature design. Experience working with attribution or analytics data (Hyros, Cometly, Triple Whale, Northbeam, or similar) is a plus. Experience writing specs consumed by AI coding agents is a plus. Willingness to learn it is required. Comfortable in Shortcut, PostHog, Intercom, Slack, and Notion, or able to get there in a week. Available 20 hours a week during US business hours, with the intent to go full-time. How You Work Small team, high trust, no theater. Decisions are made with numbers, written down, and revisited when the numbers change. These are the values we run on. If they sound like you, you will fit right in. Mastery. "Good enough" is where you start, not where you stop. You keep sharpening the craft: tighter specs, sharper questions, cleaner calls. Push the Boundaries. You take on the ambitious version of the problem. Autonomous media buying does not exist yet at the level we are building it. You want to be the one who defines it. Embrace the Challenge. When a launch flow breaks for a customer at 9pm, you are in the thread, not waiting for the morning standup. Responsibility. You own your commitments. If a date slips, everyone hears it from you first, with a new date attached. Dedication. You dive into the hard, unglamorous problems (data gaps, undocumented API behavior, edge cases nobody wants to spec) and iterate until they are solved. Collaboration. You write clearly, share what you learn, and make engineers, sales, and customers smarter for having worked with you. Why Koast Early-stage impact. You will be the first product seat. The roadmap, the spec standard, and the way this company decides what to build are yours to define. AI and ads at scale. You will work on the frontier of AI-driven media buying, shaping how an agent makes real budget decisions for some of the highest-volume ad teams on Meta. Growth and ownership. Start at 20 hours a week on contract. Grow into the full-time Head of Product seat, with the potential for equity. Remote and flexible. Work from anywhere, on your schedule, during US hours. Just ship product that customers feel. How to apply Record a Loom, five minutes or less, covering these four things in order: Show us an ad account. Screen-share any Meta ad account you have or have had access to (blur what you need). Tell us the last change you made in it and why. One thing you would kill. A feature you shipped that you would remove today, and what you learned from it. One spec. Screen-share a PRD or ticket you wrote that an engineer shipped without asking a follow-up question. Walk us through how you wrote it. Where Koast fits. Sixty seconds on where a tool like Koast changes a media buyer's week, and where it does not. Email the Loom link and your LinkedIn or resume to jobs@koast.ai with the subject line "Scale with Koast". No cover letters. We watch the Loom first and read the resume second. Applications without the video are not reviewed. To apply: https://weworkremotely.com/remote-jobs/koast-ai-head-of-product-koast-ai

Headquarters: Tampa, Florida URL: https://koast.ai Head of Operations | Full-time | Remote (US hours) | Reports to the CEO | Growth path to VP of Operations / COO Koast is the AI operating layer for teams that run Meta ads at volume. Agencies, in-house media buying teams, and enterprise buyers managing 10+ ad accounts and launching 50+ ads a week use Koast to launch faster, automate optimizations off real attribution data, and see every account from one Command Center. The Koast Agent is the next layer: an AI that reads the account, spots what matters, and acts inside guardrails. We are bootstrapped, profitable, and growing faster than our processes. Customers are onboarding weekly through direct sales and partnerships, contractors span three time zones, and the CEO is still the person who notices when an invoice did not go out or a new customer never got their onboarding call. That stops with this hire. You will be one of the first ten full-time employees at Koast. You will own how the company runs so the CEO can own where it goes. You are the anchor between engineering, support, customer success, and sales: the person who makes sure the vision the CEO sets actually gets executed, at a high standard, across every function. This is not a back-office seat. You will live inside the product. You will know the launch flow, the Command Center, and the Agent well enough to run a customer onboarding yourself, reproduce a bug before you file it, and tell engineering which support ticket is a one-off and which one is a pattern. What you will own The anchor between functions. Sales promises something, engineering ships something, support hears about the gap. You sit in the middle of all four and close it. You will own the handoffs (sales to onboarding, support to engineering, engineering to customer success), make sure each team knows what the others are doing, and turn the CEO's priorities into a plan each function can execute this week. The operating cadence. Weekly priorities, the metrics review, the state-of-the-union thread, the quarterly plan. You will build the rhythm the company runs on and make sure every function knows what it owes and when. Revenue operations. The pipeline from lead to paid to renewed. GoHighLevel, Stripe, Granola, and the automations that tie them together. Clean data, accurate MRR and churn, a sales rep who never has to ask "where does this deal go." Customer operations. Onboarding, support triage in Intercom, escalations, renewals, and the handoff from sales to success. Every enterprise account gets a named owner, a kickoff, and a 30-day check-in, and you will know which ones are at risk before they tell us. People and contractors. Hiring pipelines, contractor agreements, onboarding docs, payroll and payouts, performance check-ins. As we go from a handful of contractors to a real team, you will build the system that makes each new person productive in their first week. Finance operations. Bookkeeping hygiene, monthly close with our accountant, cash forecasting, vendor and tool spend, partner payouts (Whop, affiliates, referral partners). Not the CFO seat. The person who makes sure the numbers are right and the CEO sees them on the first of the month. Partnerships and vendors. Contracts, renewals, compliance items (Meta platform terms, data policies), and the operational side of partnerships like Whop and Flex: who owes what, by when, and whether it happened. Systems and automation. You will look at every recurring manual task and ask whether Zapier, an internal tool, or an AI agent should be doing it instead. Then you will build it or spec it for someone who can. What you will do week to week Run the weekly ops review: pipeline, churn, cash, hiring, blockers. One page, numbers first. Use Koast every day. Run onboardings in it, triage support tickets against it, and bring engineering the patterns, not the anecdotes. Translate the CEO's quarterly priorities into a plan with owners and dates across sales, support, success, and engineering, then hold each function to it. Own the onboarding calendar for new customers and new hires so nothing waits on the CEO. Keep the sales pipeline, CRM, and billing in sync and catch the exceptions before they become refund requests. Draft and manage contractor agreements, vendor contracts, and partner order forms. Close the books monthly with our bookkeeper and flag anything that looks wrong. Build the automation or the SOP for any task you have done more than twice. Write the updates: one for the CEO, one for the team, one for the partner. Each one short. Say "we do not need this tool" and cancel it. What sets you apart You have been the operator behind a founder at a company that went from 5 to 50 people, or from $1M to $10M, and you built the systems that made that possible. You know performance marketing or agency operations from the inside. You understand why a media buyer cares about a delayed ad account approval and what it costs when onboarding slips a week. You are fluent in the modern ops stack (CRM, billing, bookkeeping, contracts, automation) and you configure it yourself rather than waiting on a consultant. You are hands-on with software. You learn a product deeply, you can read a Shortcut ticket and a PostHog funnel, and engineers trust you to bring them a real problem instead of a forwarded complaint. You have sat between sales, support, and engineering before and kept all three moving in the same direction without being the boss of any of them. You bring numbers to every conversation and you are comfortable telling the CEO the number he does not want to hear. You write tightly. Your SOPs are shorter than everyone else's and people actually follow them. You are comfortable owning things nobody assigned you, and comfortable letting go of them when it is time to hire someone better. Requirements 5+ years in operations, revenue operations, or chief-of-staff roles at a B2B SaaS or agency, including at least one early-stage or high-growth environment. Hands-on experience with a CRM (GoHighLevel, HubSpot, or similar), Stripe or comparable billing, and QuickBooks or comparable bookkeeping. Experience managing contractors and vendors, including drafting and negotiating agreements. Familiarity with Meta ads, agency workflows, or ad-tech is strongly preferred. Demonstrated experience working directly with a software product and an engineering team: filing and prioritizing tickets, running QA or UAT, and using product analytics to make decisions. Comfortable with Zapier, Make, or scripting light automations. Experience directing AI tools or agents to do operational work is a plus. Available full-time during US business hours. How You Work Small team, high trust, no theater. Decisions are made with numbers, written down, and revisited when the numbers change. These are the values we run on. If they sound like you, you will fit right in. Mastery. "Good enough" is where you start, not where you stop. You keep sharpening the craft: tighter systems, cleaner numbers, fewer surprises. Push the Boundaries. You take on the ambitious version of the problem. Most ops teams manage the chaos. You want to build the company that does not have it. Embrace the Challenge. When a customer's onboarding breaks at 9pm, you are in the thread, not waiting for the morning standup. Responsibility. You own your commitments. If a date slips, everyone hears it from you first, with a new date attached. Dedication. You dive into the hard, unglamorous problems (messy books, a broken handoff, a contract nobody read) and iterate until they are solved. Collaboration. You write clearly, share what you learn, and make sales, engineering, and customers faster for having worked with you. Why Koast Early-stage impact. You will be one of the first ten full-time employees. How this company runs at 50 people will be the system you built at 10. AI and ads at scale. You will operate at the frontier of AI-driven media buying, alongside some of the highest-volume ad teams on Meta. Real upside. Bootstrapped and profitable, so the equity means something. Full-time salary, performance bonuses, paid time off, and a vested equity grant that grows with the seat as you move toward VP of Operations or COO. Remote and flexible. Work from anywhere, on your schedule, during US hours. Just make sure the machine runs. How to apply Record a Loom, five minutes or less, covering these five things in order: Show us a system you built. Screen-share a process, dashboard, or automation you designed that the company still uses. Walk us through why it exists and what it replaced. One thing you would kill. A process, tool, or meeting you inherited and shut down, and what happened after. One number. A metric you owned, where it was when you started, where it was when you left, and what you changed. One handoff you fixed. A time sales, support, and engineering were not aligned, what it was costing, and how you closed the gap. Where Koast fits. Sixty seconds on what breaks first when a bootstrapped SaaS company doubles headcount, and what you would do in your first 30 days here to prevent it. Email the Loom link and your LinkedIn or resume to jobs@koast.ai with the subject line "Scaling with Koast". No cover letters. We watch the Loom first and read the resume second. Applications without the video are not reviewed. To apply: https://weworkremotely.com/remote-jobs/koast-ai-head-of-operations-koast-ai

Headquarters: Schwyz, Switzerland URL: http://xo-angels.com We're XO Angels, a creator management agency. As a Growth Manager, you'll own the short-form strategy of 2-4 creators end to end: scripts, shot lists, feedback to creators and editors, and constant testing until the numbers move. Your only real goal: views that turn into real reach. What you'll actually do Analyse viral short-form content, understand why it worked, and adapt it for our creators. Write scripts and shot lists that your creators then shoot. Give them precise feedback on what worked, what didn't, and what needs to change. Direct editors and posters. You own the output, they execute it. Analyse every post: why did this hit, why did that flop, what do we double down on this week. Test bold ideas fast, kill what doesn't work, scale what does. Who we're looking forThis is not a 9-to-5. When a Reel goes viral on a Sunday night, you're on it. When an account gets banned at 10pm on a weekday, you handle it. Weekends are normally off, but when there's an emergency you step in, no discussion. If that puts you off, this role isn't for you. We want: Obsession with short-form. You watch TikTok and Reels for hours voluntarily and can explain why a video works. You're not learning this, you already live it. Ownership mindset. You treat your creators' accounts like your own business. No excuses, no "the editor didn't deliver", you make it happen. Analytical eye. You can look at 20 videos and tell us what pattern connects the winners. Fluent English. Non-negotiable. Bonus, not required: experience growing IG or TikTok accounts, agency or marketing background. We care more about drive and taste than about your CV. What you get 3,000 USD base + performance bonuses. Realistic total 3,500-7,000 USD/month depending on results. 100% remote. Work from wherever. Direct impact. Small team, no bureaucracy. Your ideas ship this week, not next quarter. Clear path up. If you really push, you can become Head of Marketing within 12-18 months and lead your own team. How to applyClick the link and fill out the short application. It tells you honestly what the role really involves, and screens you in or out, so neither you nor we waste any time. https://forms.gle/fyJijS45f1nT2x8Z7   To apply: https://weworkremotely.com/remote-jobs/xoangels-growth-manager-short-form-content-instagram-tiktok

Take advantage of the fall hiring surge. Discover 27 open roles across 6 industries that are hiring this September.

Headquarters: United States, Remote Job Title: Enterprise Account Director Location: United States, Remote This is a fully remote opportunity and can be worked from any location in the United States. ABOUT THE COMPANY: Salesloft is building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we're building the industry's first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth. With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate. Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future. THE OPPORTUNITY: At Salesloft, our Enterprise Account Directors are pivotal to our company's success. You will be a key member of our fast-growing and high-performing sales team and will be our boots-on-the-ground solution to building personal relationships and making our customers successful. We believe that the most successful sellers have a passionate and supportive team behind them. On a day-to-day basis, you will be responsible for: Full-Cycle Account Ownership: Acting as the primary commercial lead for a portfolio of large-scale enterprise accounts, driving full-cycle accountability for high-value renewals, expansion opportunities, and complex cross-sell transactions. Driving Net-New Revenue: Relentlessly identifying and closing net-new revenue within your install base. You will navigate complex organizational structures to displace incumbents and introduce new product lines, maximizing Total Contract Value. Strategic Account Planning: Architecting and implementing sophisticated account success plans that align our technology's value proposition with specific business units and their long-term alignment between their business goals and our solutions. Proactive Retention Management: Monitoring account health and usage patterns to identify potential churn risks early, implementing "save" strategies to protect existing recurring revenue. Executive Relationship Building: Building a "multi-threaded" network of stakeholders. You will move beyond the day-to-day users to secure buy-in from VP and C-level executives, establishing yourself as a credible business partner. Executive Business Reviews (EBRs): Leading regular business reviews with key stakeholders to demonstrate realized ROI, socialize new product capabilities, and ensure the platform remains indispensable to the client's evolving tech stack. Forecasting & Pipeline Accuracy: Maintaining a rigorous, data-driven sales process. You will provide leadership with high-confidence forecasts for both expansion bookings and retention. Market & Competitive Intelligence: Staying up to date of industry trends and competitor movements to effectively position our value proposition against market alternatives. Orchestrating Internal Resources: Leading a cross-functional team (Solutions Engineers, Customer Success, and Product) to ensure your accounts receive a cohesive experience, effectively acting as the one accountable for all customer-facing initiatives. Voice of the Customer (VoC) Advocacy: Synthesizing client feedback and market friction points to provide actionable insights to the Product and Engineering teams, influencing the roadmap to better serve the "Install Base" and drive future expansion. In addition to working with amazing colleagues who live our core values every day, you will also have the opportunity to sell an impactful and revolutionary software that is changing the way sellers sell. You will have an opportunity to make a difference. WHAT WE'RE LOOKING FOR: We are seeking a results-oriented, motivated, and strategic Enterprise Account Director. You are a growth-minded advocate who is laser-focused on deepening and expanding relationships within our existing customer base. You don't just manage accounts; you hunt for untapped potential, identifying new use cases and scaling our footprint across organizations. Specifically, you will play a pivotal role in helping us become an anchor technology company by securing high-value renewals and winning expansion deals that propel you past your quota. If you're passionate about sales technology, obsessed with delivering a world-class customer experience, and thrive in a fast-paced, hyper-growth startup environment, then this is the career path for you! THE TEAM: Our Salesloft Enterprise Team is comprised of motivated sales professionals. Values: Move as One, Evidence over Ego, Lead from the Front, Make Your Mark, Customer-Inspired. The Enterprise Account Director team consists of results-oriented SaaS sales professionals with a strong desire to win. The ADs on our team share a few common traits: they are self-motivated, ambitious, and passionate about evangelizing the future of sales innovation. THE SKILL SET: 7+ years of proven relationship building and closing experience in a sales environment. Experience establishing strategic C-level relationships Ability to run a full sales lifecycle, start to finish, within the Enterprise segment Experience executing detailed product presentations and web demonstrations of our software capabilities to C-level executives, directors, and sales managers Adept at identifying and utilizing internal resources (Sales Engineers, Customer Success, Support etc.) to build Salesloft brand awareness, assist in sales cycles, and close deals. Collaborative mentality by prioritizing 'we' and not focusing on 'me.' Superb listening skills; you must understand objections and defeat them by turning sceptics into ecstatic new customers High level of empathy - it's important for our AD's to be a good person to peers and prospects. Experience managing, expanding, and renewing customer relationships. Consistent overachievement of quota and revenue goals. Proven ability to make strong connections and overcome rejection to achieve results. Demonstrated ability to conduct compelling on-site and virtual presentations to C-Level executives. At Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings. We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law. If you're excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us! #LI-Remote Please note that all official communication regarding job opportunities at Salesloft will come from an @salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page (https://salesloft.com/company/careers/). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.It is Salesloft’s intent to pay all Lofters competitive wages and salaries that are motivational, fair and equitable.  The goal of Salesloft’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees and encourage employees to stay with our organization.   Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans. Base Pay Range$100,000—$150,000 USD To apply: https://weworkremotely.com/remote-jobs/salesloft-enterprise-account-director

Headquarters: Remote • UK, France, Spain, Germany or Canada About Upsun (formerly Platform.sh)  Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get: Predictable performance, even at scale Secure, compliant environments by default  Real-time observability and profiling built in Cloning, configuration, and provisioning in seconds  AI-ready features that plug directly into your stack The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation. Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work. Our values:  We make a positive impact. We aim for the stars. We care for each other.  Impact of a Customer Retention Manager As our Customer Retention Manager, you play a key role in protecting and growing revenue across a high-volume portfolio of customer accounts. Your day-to-day is proactive, human outreach and health monitoring — building real relationships at scale, bringing a human touch to segments that are often managed purely through automation, and catching risk early. When you manage that well, renewal conversations become a natural next step rather than the main event. You'll also work within the workflows, health scoring, automation, and segmentation that let retention scale without creating internal chaos, all while keeping the renewal experience smart, timely, and low-friction. Reporting to our VP, Customer Success, this role is ideal for someone who loves building, improving processes, testing ideas, and seeing direct impact on both customer outcomes and business performance. You'll work closely with Sales, Customer Success, Product, Data, and GTM teams to inform retention strategy and engagement models across the business. What to expect Renewal Ownership & Pipeline Management: Manage a rolling pipeline of customer renewals across a high-volume portfolio, initiating conversations ahead of contract expiration and driving each account through to close. Retention Workflow Support: Help build and improve scalable retention and renewal workflows using Salesforce and integrated tooling, contributing to repeatable processes that hold up as portfolio volume grows. Proactive Relationship Building: Own direct, human outreach to smaller and long-tail accounts by proactively building relationships with them. Lifecycle & Tech-Touch Design: Contribute to the design of customer lifecycle journeys, engagement triggers, and tech-touch motions  Health Scoring & Risk Identification: Use customer health scoring frameworks- built on usage, engagement, and lifecycle signals- to identify at-risk accounts early, partnering with internal stakeholders to develop and execute save strategies. Automation & AI Enablement: Support the implementation of automated outreach, lifecycle campaigns, and renewal risk workflows, and flag opportunities to leverage AI and automation. Commercial Negotiation: Negotiate pricing, contract terms, and multi-year agreements within established company guidelines. Expansion Identification: Partner with Customer Success Managers and Account Executives to identify and close upsell and cross-sell opportunities during the renewal cycle. Stakeholder Collaboration: Work closely with Sales, Customer Success, Product, Data, and GTM teams to support and inform retention strategy and customer engagement models. What you bring Renewal Lifecycle Experience: Experience managing a rolling renewal pipeline, engaging customers well in advance of contract expiration. Commercial Negotiation Skills: Experience negotiating pricing, contract terms, and multi-year agreements within established guidelines. Risk Identification & Save Strategy: Ability to identify at-risk accounts early and collaborate cross-functionally on save strategies. CRM & Systems Experience: Hands-on experience working within Salesforce or a similar CRM, including contributing to operational workflows or lifecycle processes. Retention & Lifecycle Knowledge: Solid understanding of customer health scoring, lifecycle automation, and retention strategy. Expansion Mindset: Proven ability to identify upsell and cross-sell opportunities in partnership with CSMs and Account Executives. Versatility: Comfort operating across both customer-facing engagement conversations and systems/process design conversations. Growth Mindset: Demonstrates a sustained commitment to continuous improvement, actively seeking out better ways to engage customers and support scalable operations. Where we hire At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in the UK, France, Spain, Germany or Canada. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries.  How we hire We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.    You can expect 4 video interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment.  45 Minutes with Talent Acquisition 60 Minutes with Hiring Manager (VP, Customer Success) 60 Minutes with Team (IC's) 45 Minutes with Executive (COO) All roles require background checks. What we offer A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp. An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women. ️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution. A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives Benefits and perks - Make the most of what matters to you Flexible PTO Comprehensive healthcare coverage (UK, Canada, France, Spain, USA) Company stock options Professional development budget Office equipment budget ‍️ Wellness budget Annual team gatherings Internet reimbursement Inclusive parental leave ️ Remote work travel program You belong here At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you. To apply: https://weworkremotely.com/remote-jobs/platform-sh-customer-retention-manager