Headquarters: Hong Kong / Taiwan, Taipei Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.ResponsibilitiesProduct Planning & Lifecycle Management: Responsible for the end-to-end product lifecycle of Customer Service (CS) management systems, specifically focusing on Quality Assurance (QA), Performance Management, Learning & Training systems, and Notification Centers.Multi-Channel Support Optimization: Maintain and enhance multi-channel service tools (Ticketing System, Email, Whistleblowing, Outbound), ensuring stability and operational efficiency for global CS teams.Efficiency & Intelligence: Leverage AI and automation to upgrade traditional management workflows. Examples include AI-assisted QA scoring, automated performance reporting, and smart task distribution.Stakeholder Collaboration: Partner closely with CS Management, QA, Training, and Compliance teams to identify operational bottlenecks and translate complex business requirements into scalable product solutions.Data-Driven Iteration: Monitor key usage metrics of internal tools (e.g., system adoption rate, processing time) and utilize data insights to drive continuous product optimization and reduce administrative overhead.RequirementsBachelor’s degree or above; 3-5 years of product management experience, preferably in CRM, SaaS, B2B internal tools, or Contact Center systems.Domain Knowledge: Familiarity with CS operations workflows (QA, Training, Performance) or ticketing systems (e.g., Zendesk, Salesforce) is a strong plus.Logical & System Thinking: Strong ability to design complex workflows and permission systems. Capable of handling intricate logic behind backend management consoles.Communication: Excellent communication skills to align with multiple internal stakeholders (Operations, Legal, Compliance, Dev) in a fast-paced global environment.Data & AI Sensitivity: Proficiency in data analysis and a good understanding of how to apply LLM/AI to internal operational scenarios.Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. To apply: https://weworkremotely.com/remote-jobs/binance-product-manager-cs-internal-tools-operations

Headquarters: United States of America At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! This role will be pivotal in driving the development and enhancement of our AI-driven features, ensuring they align with our users' needs and our company's strategic goals. The ideal candidate will have a strong background in AI technologies, a deep understanding of user-centric product design, and experience in launching AI products. This is an unprecedented opportunity to be directly responsible for the next critical milestone in our growth journey .The Role:Lead cross-functional teams to conceptualize, design, and deliver innovative AI solutions.Collaborate with engineering, design, and data science teams to translate AI capabilities into user-friendly features.Conduct market research and user feedback sessions to identify emerging trends and opportunities.Define and track key performance metrics to measure the success of AI initiatives.Foster a culture of continuous improvement and innovation within the AI Product team.Build close stakeholder relationships with Growth, Product Marketing, Lifecycle Marketing, and other teams to drive monetization.Work with our Analytics team to identify high leverage opportunities and build a portfolio of quick wins vs. big bets.Own and shape our long-term product strategy.Work directly with leaders and execs to share learnings and pitch ideas for how to take our product activation and engagement to the next level.Qualifications:Minimum of 5 years of experience as a Product Manager, preferably in SAAS.Previously led a team of engineers and designers; owned a roadmap, managed sprints, and drove the team towards achieving measured goals.Previous experience owning and driving critical business metrics.Experience running and analyzing experiments.Relentless attention to detail, ability to troubleshoot metrics and issues if needed.Outstanding communication skills (verbal and written).Growth mindset: you see challenges as opportunities.Ownership mindset: the buck stops with you.Analytical mindset: you use metrics to inform decision-making and don't confuse correlation with causation.First principles thinking: you start with why and work backwards from the end goal.You find joy, have fun and can be yourself! We love our jobs and want team members who love theirs too.Desirable:Worked on AI product/platformPrevious experience in a B2B SaaS company. #LI-Remote#LI-CDGUnsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.Privacy NoticeClickUp collects and processes personal data in accordance with applicable data protection laws.If you are a European Job Applicant, see our privacy policy for further details.If you are a Philippine Job Applicant, see our and our Philippine Data Privacy Notice for further details.Visa SponsorshipPlease note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.Fraud AlertClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. To apply: https://weworkremotely.com/remote-jobs/clickup-staff-product-manager-ai

Headquarters: Philippines At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! The Senior Manager of Customer Support Operations is a high-impact leader responsible for enhancing performance, achieving operational excellence, and ensuring organizational scalability across various support teams and channels. This role acts as the link between strategic leadership and frontline execution, ensuring that every process, project, and personnel initiative directly contributes to business outcomes and customer success.Key Responsibilities1. Operational ManagementOversee and optimize daily queue health in multiple channels, ensuring efficient ticket handling and resolutions across all support channels.Consistently meet and exceed SLAs, response times, and service quality benchmarks.Conduct rigorous daily validation of queue utilization and task management to ensure accountability and adherence.Lead comprehensive weekly operational audits, producing actionable insights and data-driven recommendations for continuous improvement.Champion the implementation of automation, AI, and workflow enhancements to reduce friction and increase speed to resolution.2. Performance ManagementManage a team of 3-4 managers, managing teams of 10-15 representatives, ensuring alignment in coaching, accountability, and results.Maintain and audit Coaching logs and Scorecards to drive team excellence.Develop and implement tailored improvement plans based on KPI trends and individual performance gaps.Lead decisive performance and behavioral conversations to address challenges and foster high performance.3. People LeadershipInspire and empower managers and their teams through impactful 1:1s, mentoring, and leadership calibrationCollaborate with senior management and cross-departmental leaders to align on strategy and calibration.Build a culture of ownership, obsession, and operational discipline, where excellence and accountability are part of the day-to-day expectations.Provide visible and proactive support in team channels, ensuring swift resolution of escalations and manager-tagged issues.Invest in leadership bench strength by developing future leaders through structured coaching.4. Project & Strategic ExecutionSpearhead or contribute to high-impact cross-functional projects that elevate operational efficiency and customer satisfaction.Establish and maintain a disciplined weekly cadence of project updates and reporting to leadership.Partner with Quality Excellence and other support teams to drive advancements in quality, automation, and team enablement.Identify and execute strategic initiatives that position the team as a benchmark for excellence within the organization.Expectations of ExcellenceRelentless Ownership: Extreme accountability and execution at the highest level.Obsession: Mastery, continuous improvement, and setting the highest standards for excellence.Effectiveness: Delivering high-impact results, driving innovation, and solving the right problems as a team.AI-forward Mindset: Embraces and leverages artificial intelligence tools and strategies to enhance efficiency, innovation, and decision-making within the team.Minimum Requirements10+ years in customer-facing people management5+ years at a senior manager/director levelProven experience managing up, presenting to leadership, and executing on strategic initiatives.Strong understanding of support operations and case management across multiple channels (chat, email, and phone).Track record of leading teams to meet, exceed, and increase target KPIs.Excellent communicator and collaborator with cross-functional teams, including Product, Marketing, Sales, and Professional Services.Proven ability to lead customer-facing teams and drive success in SaaS/cloud environments; must bring hands-on technical expertise combined with strong leadership capabilities.Experience with advanced AI tools and their application in customer support operations.Preferred RequirementsCertification in project management methodologies (e.g., PMP, Agile, or Scrum).Advanced degree in Business Administration, Management, or a related field.Proven track record of implementing automation solutions to improve operational efficiency.Familiarity with customer support platforms like Zendesk, Salesforce, or similar tools.Experience in scaling support operations in a high-growth SaaS environment.Proficiency in Google Sheets, Tableau, and working with APIs to analyze and visualize data effectively.Critical MetricsCustomer Support SLA for all key channels (email, chat, etc.)Productivity - Solves per HourInternal Quality Scores - Business Critical, Customer Critical, Compliance Critical, and Non-CriticalCustomer Satisfaction (CSAT)Customer Effort Score (CES)Employee Engagement ScoreOverall Team Responsiveness: First Response Time, Escalations Response Time#LI-Remote#LI-GP2Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.Privacy NoticeClickUp collects and processes personal data in accordance with applicable data protection laws.If you are a European Job Applicant, see our privacy policy for further details.If you are a Philippine Job Applicant, see our and our Philippine Data Privacy Notice for further details.Visa SponsorshipPlease note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.Fraud AlertClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. To apply: https://weworkremotely.com/remote-jobs/clickup-senior-manager-customer-support

Headquarters: Philippines At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! At ClickUp, our highest priority is our customers. Our goal is to provide them with not only the best customer success in the industry but also an unparalleled customer experience. As a part of our team, you will play a crucial role in helping our customers unleash their potential and elevate productivity standards.In this position, you will work with our global consulting team to execute strategic initiatives in partnership with a Strategic Services Consultant. Initiatives will span across project management, discovery, configuration, support, end-user training, and more. Working under the direction of a Strategic Services Consultant, you will implement solutions that enable customers to unlock the true value of their ClickUp investment. In addition to partnering with a Strategic Services Consultant on their accounts, you will also manage a small book of business yourself. This will be your time to shine, leading projects and taking our customer's ClickUp experience to the next level.The Role:Collaborate closely with Strategic Services Consultants to execute strategic projects and initiatives for our customers.Manage a small book of business yourself, with a focus on implementations and longer term strategic delivery.Assist in the creation, end-to-end configuration, and optimization of a customer's ClickUp Workspace.Participate in customer calls, document meetings, and record current state customer processes.Create roadmaps to ensure our customer's are continuously receiving value.Collaborate with cross-functional teams to escalate and resolve complex technical challenges when necessary.Provide initial support for customer inquiries via email or the ClickUp platform.Act as product expert and maintain a strong understanding of the platform's functionality and capabilities.Provide exceptional customer service and build strong, long-lasting relationships.Conduct remote training sessions to educate clients on platform functionality, best practices, and configured workflows. Qualifications:3+ years prior experience in a consulting role, preferably with large strategic customers.Strong technical aptitude with experience in configuring, implementing, and customizing SaaS platforms.Fluency in English is required, both spoken and written.Demonstrated ability to work effectively and autonomously with global customers across different time zones.Demonstrated customer-centric approach with a strong focus on delivering exceptional customer service.Excellent problem-solving and troubleshooting skills.Outstanding written and verbal communication skills.Strong organizational skills with the ability to manage multiple priorities and meet deadlines.Self-motivated, proactive, and able to work independently.Preferred experience in SaaS PPM software or collaborative work management (CWM).#LI-Remote #LI-NMRUnsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.Privacy NoticeClickUp collects and processes personal data in accordance with applicable data protection laws.If you are a European Job Applicant, see our privacy policy for further details.If you are a Philippine Job Applicant, see our and our Philippine Data Privacy Notice for further details.Visa SponsorshipPlease note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.Fraud AlertClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. To apply: https://weworkremotely.com/remote-jobs/clickup-product-specialist-professional-services

Headquarters: United States of America At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! Role Overview:We are seeking a highly skilled and innovative Staff AI Engineer – AI Product to join our ClickUp Engineering team. In this role, you will drive the development of intelligent, user-facing features that leverage the latest advancements in AI and large language models (LLMs). You will work closely with product, design, and engineering teams to deliver seamless, impactful AI-powered experiences that delight our users and differentiate ClickUp in the productivity space. This is a product-focused engineering role requiring deep expertise in AI, LLMs, and building scalable, production-ready applications.Key Responsibilities:Lead the design, development, and deployment of AI-powered features and products that directly impact ClickUp users.Collaborate with product managers, designers, and engineers to identify opportunities for AI-driven innovation and translate user needs into technical solutions.Integrate and orchestrate multiple LLMs and AI models to deliver robust, context-aware, and personalized user experiences.Prototype, test, and iterate on new AI features, leveraging user feedback and data to drive continuous improvement.Ensure the reliability, scalability, and performance of AI-powered features in production environments.Stay at the forefront of AI research and product trends, incorporating the latest advancements into ClickUp’s product roadmap.Address AI privacy, security, and compliance challenges, ensuring responsible and ethical use of AI in user-facing applications.Mentor and guide other engineers in best practices for building AI-powered products.Qualifications:Proven experience building and shipping AI-powered features or products in a production environment.Deep understanding of LLMs and AI models, including their strengths, limitations, and integration strategies.Experience working with orchestration frameworks and integrating multiple AI models to deliver cohesive user experiences.Experience developing evaluation frameworks and metrics for AI features, with a focus on user impact and business value.Familiarity with AI privacy, security, and compliance best practices.5+ years of backend and/or full-stack engineering experience, with proficiency in Python, JavaScript/TypeScript, or similar languages.5+ years of experience with PostgresDB, MySQL, or other related DBs.5+ years of experience with Elasticsearch or other related technologies.Experience setting up production-ready observability and logging.Demonstrated ability to collaborate cross-functionally and translate product requirements into technical solutions.Passion for staying updated with the latest AI research and applying it to solve real-world user problems.Excellent communication and mentorship skills, with a track record of influencing product direction and engineering best practices.#LI-REMOTE#LI-AK2Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.Privacy NoticeClickUp collects and processes personal data in accordance with applicable data protection laws.If you are a European Job Applicant, see our privacy policy for further details.If you are a Philippine Job Applicant, see our and our Philippine Data Privacy Notice for further details.Visa SponsorshipPlease note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.Fraud AlertClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. To apply: https://weworkremotely.com/remote-jobs/clickup-staff-ai-engineer-ai-product

Headquarters: United States of America At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! Role Overview:We are seeking a highly skilled and innovative Senior AI Engineer – AI Product to join our ClickUp Engineering team. In this role, you will drive the development of intelligent, user-facing features that leverage the latest advancements in AI and large language models (LLMs). You will work closely with product, design, and engineering teams to deliver seamless, impactful AI-powered experiences that delight our users and differentiate ClickUp in the productivity space. This is a product-focused engineering role requiring deep expertise in AI, LLMs, and building scalable, production-ready applications.Key Responsibilities:Lead the design, development, and deployment of AI-powered features and products that directly impact ClickUp users.Collaborate with product managers, designers, and engineers to identify opportunities for AI-driven innovation and translate user needs into technical solutions.Integrate and orchestrate multiple LLMs and AI models to deliver robust, context-aware, and personalized user experiences.Prototype, test, and iterate on new AI features, leveraging user feedback and data to drive continuous improvement.Ensure the reliability, scalability, and performance of AI-powered features in production environments.Stay at the forefront of AI research and product trends, incorporating the latest advancements into ClickUp’s product roadmap.Address AI privacy, security, and compliance challenges, ensuring responsible and ethical use of AI in user-facing applications.Mentor and guide other engineers in best practices for building AI-powered products.Qualifications:Proven experience building and shipping AI-powered features or products in a production environment.Deep understanding of LLMs and AI models, including their strengths, limitations, and integration strategies.Experience working with orchestration frameworks and integrating multiple AI models to deliver cohesive user experiences.Experience developing evaluation frameworks and metrics for AI features, with a focus on user impact and business value.Familiarity with AI privacy, security, and compliance best practices.5+ years of backend and/or full-stack engineering experience, with proficiency in Python, JavaScript/TypeScript, or similar languages.5+ years of experience with PostgresDB, MySQL, or other related DBs.5+ years of experience with Elasticsearch or other related technologies.Experience setting up production-ready observability and logging.Demonstrated ability to collaborate cross-functionally and translate product requirements into technical solutions.Passion for staying updated with the latest AI research and applying it to solve real-world user problems.Excellent communication and mentorship skills, with a track record of influencing product direction and engineering best practices.#LI-REMOTE#LI-AK2Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.Privacy NoticeClickUp collects and processes personal data in accordance with applicable data protection laws.If you are a European Job Applicant, see our privacy policy for further details.If you are a Philippine Job Applicant, see our and our Philippine Data Privacy Notice for further details.Visa SponsorshipPlease note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.Fraud AlertClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. To apply: https://weworkremotely.com/remote-jobs/clickup-senior-ai-engineer-ai-product

Headquarters: Remote Reports to: Tim Chaves Salary Range: $160–220k Location: Draper, UT or RemoteAbout the RoleAs an Enterprise Product Manager at Jump, you’ll lead the product strategy and execution for our largest enterprise customers—major broker-dealers, financial institutions, and wirehouses. You’ll work cross-functionally with design, engineering, and customer teams to ensure Jump is not only enterprise-ready, but enterprise-loved. You’ll define and deliver features that meet the complex requirements of large institutions while maintaining Jump’s speed, simplicity, and elegance.Deeply understand the workflows, compliance structures, and integration needs of enterprise firms.Define and prioritize enterprise features that strengthen Jump’s positioning and drive adoption across large organizations.Partner with sales, implementation, and customer success teams to translate enterprise feedback into clear, prioritized product requirements.Manage enterprise integrations (CRM, planning, compliance, data systems) to ensure secure, scalable performance.Drive execution from pilot to rollout—balancing speed with enterprise-grade reliability and predictability.Help build Jump into a career-making, exceptional place to work.About YouYou’re a world-class product manager with experience building for enterprise users in fast-moving SaaS environments. You thrive on complexity and clarity—able to turn ambiguous customer needs into elegant, scalable solutions.You love talking with enterprise customers and deeply understand how large financial institutions operate.You take 100% responsibility; passing blame is completely contrary to your character.You’re as comfortable discussing APIs and data flows as you are mapping user workflows across thousands of advisors.You have excellent stakeholder management skills and can navigate the needs of IT, compliance, and business leadership simultaneously.You understand what it means to work at an early-stage tech company and are energized by the opportunity to build structure where it doesn’t yet exist.You avoid meetings whenever possible (recognizing it’s not always possible).Your past managers have been devastated to lose you to your next thing—but you have such a strong relationship that they completely supported you anyway.What You’ve DoneSuccessfully launched and scaled products for enterprise customers, ideally in SaaS, fintech, or workflow automation.Managed integrations and compliance-heavy requirements within enterprise environments.Partnered closely with go-to-market teams to win and expand large enterprise deals.Continued a track record of success for 5–10 years in product management or adjacent roles.About JumpJump’s mission is to empower financial advisors and their clients to thrive in the age of AI. Jump’s primary product is an AI assistant helping financial advisors with their client meeting cycle and other workflows. Jump’s product is expanding to include many other advisor workflows, as well as into other finserv verticals.Jump leads its category in market share, customer satisfaction, and analyst rankings, and has grown rapidly. Jump customers include leading independent broker dealers such as LPL, Osaic, Raymond James, and Cetera, and leading RIAs including Focus Financial, Merit, Savant, Allworth, Sanctuary Wealth, Integrated Partners, and more.Jump was launched in 2023 by repeat entrepreneurs and is led by a team with backgrounds from Harvard, Stanford, Google, Snowflake, Bill.com, JPMorgan, Fidelity, Bain, Bain Capital Ventures, Auditboard, Nitrogen, and eMoney.Jump is a Series A company backed by top venture capital firms and industry strategics including Battery, Sorenson, Pelion, and Citi. Jump’s team values are High Velocity, World Class, and Direct + Kind + No Drama. Please consider joining us in our work to transform the client and advisor / rep experience in financial services by delivering cutting edge, practical, compliant AI technology to help those who help safeguard the financial future of everyday people everywhere To apply: https://weworkremotely.com/remote-jobs/jump-enterprise-product-manager

Headquarters: 6 Rue dArmaillé Paris, Île-de-France, 75017 France Description de l'offre d'emploiÀ propos d’Alphorm: Alphorm est le leader de l’e-learning IT en français, engagé à proposer des formations innovantes, accessibles et de haute qualité. Notre mission est de développer les compétences de demain et de rendre l’apprentissage professionnel accessible partout dans le monde. Rejoindre Alphorm, c’est participer à une aventure éducative stimulante et impactante.Description du poste: Nous recherchons des formateurs passionnés, experts dans leur domaine, souhaitant partager leurs connaissances à un large public international. En tant que formateur indépendant chez Alphorm, vous aurez l’opportunité de :Développer votre marque personnelle et votre visibilité professionnelle.Créer des formations engageantes et adaptées aux besoins des apprenants.Contribuer au développement des compétences IT de nos apprenants à travers le monde.Vos avantages chez AlphormCréation de formations sur-mesure : Exprimez votre expertise et votre créativité tout en bénéficiant de notre accompagnement pédagogique.Impact global : Touchez plus de 200 000 apprenants à travers le monde et participez à une mission éducative sans frontières.Flexibilité et autonomie : Organisez votre travail selon vos propres conditions, tout en profitant du soutien d’une équipe dédiée.Rémunération attractive et reconnaissance : Valorisez votre travail grâce à une structure de rémunération motivante et à la reconnaissance d’un public international.Pourquoi rejoindre Alphorm ?Accompagnement personnalisé : Notre équipe pédagogique vous soutient à chaque étape de la création de vos cours.Liberté de création : Gardez le contrôle sur le contenu de vos formations, reflétant votre expertise et votre style unique.Impact concret : Contribuez directement au développement professionnel de milliers de professionnels IT.Visibilité et réseau : Renforcez votre notoriété et élargissez votre réseau grâce à notre plateforme reconnue.Pré-requis du posteQue vous soyez un formateur informatique indépendant ou salarié, si vous avez l'expertise dans l'un des domaines suivants, nous avons besoin de vous :Cybersécurité : stormshield et sophos.Intelligence artificielle Maching LearningDeep LearningC'est fait !Votre candidature a été envoyée avec succès !Autre offre d'emploi To apply: https://weworkremotely.com/remote-jobs/alphorm-formateur-it-independant-cybersecurite-ia-devops-reseaux

Headquarters: Singapore As our DevOps Engineer, you will be helping us build and maintain blockchain networks and protocols. You will work on improving our current infrastructure including security, automation, and monitoring among other things. You will also have the chance to dive deep into new blockchain protocols, run testnets, build secure and scalable infra and maintain it.What will you do? Build secure and reliable infrastructure to monitor, detect and mitigate performance and security issues System administration activities for Linux servers, which includes routine, proactive daily management of the health, stability, and availability of system infrastructure Create and maintain system procedural and technical documentation Stay up to date and build on peer-to-peer networking security best practices Create, maintain and communicate threat models + risk assessments for all systems we operate What excites us about you? You have experience as DevOps/SRE/Infrastructure engineer You have the ability to program in one or more languages like Python, GoLang, Bash or Javascript You have experience managing server infrastructures with high availability requirements You had designed secure networks, systems, and application architectures You had set up and maintained software in both data centers and cloud environments You have a deep understanding of sockets, full networking stack, and Linux security You possess the knowledge of building automation and CI/CD processes and tools You are experienced with Docker, Kubernetes, and other cloud deployment technologies You have flexibility, teamwork, and you are comfortable with ambiguity, able to take charge and get things done despite the unknowns What will be great to have? You have an understanding of the blockchain space and blockchain technology You possess knowledge of cryptography and security best practices You have contributions to open source communities If those describe you, this is the right opportunity for you!Why are we awesome you ask?We are a truly global team! We are digital nomads coming from more than 12 different countries, working from wherever we want. We have a collective mission, to provide meaningful services and bring a unique value to users within the crypto space.We are looking for fun, curious, and committed individuals to swim with us! A BSc/BA degree in Computer Science or a relevant field To apply: https://weworkremotely.com/remote-jobs/stakefish-f2pool-devops-engineer

Headquarters: Remote We are seeking a highly motivated and experienced Product Engineering Operations Director (Project Engineer) to join our growing team. This is a fully remote position.  In this role, you will support Vee Technologies’ clients by leveraging deep expertise across mechanical, automotive, maritime, and industrial engineering domains.  This position partners closely with clients and offshore delivery teams to provide technical leadership, guide project execution, and act as a critical liaison in developing and presenting customer-specific engineering solutions.  The ideal candidate is a technically adept professional with a strong passion for enabling seamless, end-to-end project delivery. You will take full ownership of client interactions, ensuring clear and effective communication, aligning technical requirements, and overseeing project execution in close collaboration with the offshore delivery teams. Success in this role requires a balance of strong engineering knowledge, client-facing leadership, and operational excellence.Key Responsibilities:Serve as primary liaison between client and offshore delivery teams to ensure project objectives, timelines and quality expectations are met. Lead the development of client projects, including reviewing engineering drawings, interpreting client quotations (RFQs), and translating requirements into clear, actionable project plans.Maintain continuous communication with clients and internal teams to clarify scope, identify all applicable specifications, provide project status updates, address concerns, and proactively manage expectations.Collaborate closely with clients and suppliers to negotiate design specifications, technical requirements, and cost estimates.  Optimize manufacturing processes by evaluating the balance between cost efficiency and production volumes.Assess existing working methods and recommend improvements to process documentation, operational manuals and standard operating procedures.Leverage engineering expertise to enhance conceptual solutions, support the design of new equipment, and redesign existing systems, to meet client specifications.   Address unique or non-standard requirements by identifying root causes and implementing corrective actions.Lead technical reviews, oversee corrective actions, and conduct in-depth analyses to continuously improve outcomes. Manage project timelines, deliverables, and quality standards to ensure full compliance with contractual agreements.Partner with sales teams to ensure a seamless transition of projects from post-sale to execution.Build and sustain strong working relationships with clients and internal teams, fostering collaboration, trust and long-term partnerships.Provide proactive leadership in navigating complex projects and delivering consistent, high-quality results.Prior experience working with offshore delivery teams is highly preferred.Qualifications & Skills:Bachelor’s degree in mechanical engineering, automotive engineering, or related experience required6 to 10 years of experience in automotive, mechanical, maritime or industrial engineeringStrong working knowledge of Solid Works or other 3D software systems, with proficiency in AutoCAD and application-based engineering design. Experience with pricing analysis, should-costing modeling, GD&T and statistical tolerancing Proven ability to build and maintain client relationships, identifying and leveraging business and technical opportunities.Demonstrated success managing and collaborating with offshore delivery teams.Exceptional verbal, written, presentations and interpersonal communication skills.Demonstrated experience in developing client-specific technical solutions or serving in a customer-facing engineering role.Strong organization and time-management skills with the ability to manage multiple projects concurrently.Natural leadership qualities with a track record of initiative, problem solving, and continuous improvement.Compensation & Benefits:Competitive base salary + commission ($100K – $140K)Health, dental, and vision insurance401(k) with company matchPaid time off and holidaysProfessional development opportunitiesVee Technologies is an equal opportunity employer committed to diversity and valuing the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by applicable law.  To apply: https://weworkremotely.com/remote-jobs/vee-technologiesorporated-product-engineering-operations-director