Headquarters: Buffalo / Atlanta / Austin / Chicago / Boston / Denver / Los Angeles / San Francisco / Philadelphia At Mongoose, we believe every conversation matters.We’re on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it’s helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported—our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide.We know that conversations aren’t just a feature—they’re the foundation of connection. That’s why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we’re transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes.Join us and be part of a team that’s making a real difference in education—one conversation at a time. As a Product Support Specialist, you’ll be on the front lines of the customer experience, stepping in when our customers need help, guidance, or clarity. You’re someone who genuinely enjoys solving problems, digging into the “why,” and making sure people walk away feeling supported, not just serviced. In this role, you won’t just answer questions, you’ll act as a bridge between our customers and our internal teams, bringing forward insights, advocating for user needs, and helping us continuously improve how our product shows up in the world. You’ll become a trusted product expert and a critical partner in ensuring our customers get the most value possible from Mongoose.What You'll DoCustomer Support: Serve as the first point of contact for customers seeking product assistance, managing inbound support through HubSpot and ensuring every interaction leaves customers feeling heard, supported, and confident in their next steps. You’ll troubleshoot issues, guide users through solutions, and host live Zoom sessions when deeper walkthroughs or training are needed.Product Expertise: Become deeply fluent in the Mongoose platform, helping customers and internal teams navigate features, integrations, and technical workflows. You’ll step into complex conversations when product depth is needed and act as a trusted resource across Support, Sales, and Customer Success.Technical Troubleshooting: Investigate and resolve software, data, and integration-related issues, thinking creatively and analytically to identify root causes and workable solutions. You’ll simplify complex concepts so users of all backgrounds can understand what’s happening and what to do next.Implementation Support: Assist customers with technical onboarding and integration work across both higher-ed systems (Slate, Salesforce, Blackbaud NXT, Ellucian) and general data environments (CSV, SFTP, APIs), helping ensure smooth setup and long-term success.Customer Advocacy: Act as the voice of the customer internally, partnering with Product and Engineering to surface bugs, elevate feature requests, and influence product improvements that enhance the user experience.Quality Partnership: Support QA efforts by testing new features, validating workflows, and identifying potential issues before release, helping ensure product updates land smoothly for customers.Documentation & Enablement: Create and maintain technical documentation, support guides, release notes, and best practices that empower customers to self-serve and maximize the value of the platform.Case Ownership: Manage support tickets end to end, tracking progress, coordinating internally, and maintaining clear communication so no customer feels stuck or left waiting.Process Improvement: Reflect on recurring issues, support workflows, and customer friction points, recommending improvements that strengthen both the product experience and the support function over time.What You'll Bring to the TableCustomer Mindset: You genuinely care about the customer experience and take pride in helping people feel supported, confident, and successful. You know how to listen, build trust quickly, and advocate internally when customers need a voice.Technical Curiosity: You’re comfortable navigating software platforms and enjoy digging into how things work. You may already have experience with integrations, APIs, or data workflows, or you’re excited to build that muscle quickly.Problem Solving: You approach challenges with curiosity and persistence, not frustration. When something breaks or doesn’t make sense, you’re motivated to investigate, troubleshoot, and find a path forward.Clear Communication: You’re able to translate complex or technical concepts into language customers can understand. Whether written or live, your communication style is thoughtful, clear, and approachable.Organization & Ownership: You manage multiple tickets, conversations, and priorities without letting things fall through the cracks. You follow through, keep stakeholders informed, and take responsibility for driving issues to resolution.Collaboration: You enjoy working cross-functionally and see partnership with Product, Engineering, Sales, and Customer Success as part of delivering great support, not separate from it.Growth Orientation: You’re someone who wants to keep learning, whether that’s deepening product knowledge, building technical skills, or strengthening how support operates as a function.Process Awareness: You don’t just solve the issue in front of you, you notice patterns. When something feels inefficient or repeatable, you’re motivated to improve it for the future.Responsiveness & Urgency: You recognize that when customers reach out for help, timing matters. You operate with a strong sense of urgency, balancing speed with thoughtfulness, and ensuring issues move forward without unnecessary delays.Why You'll Love it HereAt Mongoose, every conversation matters. You’ll join a team passionate about making meaningful connections in higher education and changing lives through smarter communication. We’re all about collaboration, growth, and doing work that truly makes a difference.Over 4,000 teams across more than 950 higher education institutions partner with Mongoose to Make Every Message Count™. Our SaaS platform helps colleges and universities drive engagement at every stage of the student lifecycle, from admissions to alumni relations. Our values define us, and we celebrate diversity in all its forms.If you don’t meet 100% of the qualifications listed but believe you can make an impact, we encourage you to apply. We value diverse perspectives and are eager to hear what you can bring to our team.$54,000 - $61,000 a yearWe Offer:• Comprehensive medical, dental, and vision coverage• 401K with company match: 100% of the 1st 3% and 50% of the next 2%• Flexible PTO• Competitive Leave Policies• 13 paid holidays, plus a week off between Christmas and New Year’s EveAt Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know—we’re here to help. To apply: https://weworkremotely.com/remote-jobs/mongoose-product-support-specialist

Supply Chain ManagerFood Challenger Brand📍 Fully Remote💸 £30,000 - £35,000⭐ Working hours: 9 am-…See this and similar jobs on LinkedIn.

Headquarters: 169 Madison Ave, Suite 11115, New York, NY 10016 URL: https://www.claimsorted.com PLEASE ONLY APPLY FOR THIS JOB IF YOU LIVE IN THE UNITED STATES We are currently seeking a reliable and motivated Personal Assistant to support day-to-day operations. This position offers flexible scheduling and comprehensive training, making it an excellent opportunity for individuals looking to develop valuable administrative and organizational skills.   Position Overview   As a Personal Assistant, you will play an important role in ensuring daily activities and business operations run efficiently. You will provide administrative support, manage schedules, and assist with various organizational tasks.   Key Responsibilities   • Manage calendars, schedule appointments, and coordinate meetings. • Handle email correspondence and maintain organized digital records. • Assist with data entry, document preparation, and general administrative duties. • Coordinate tasks, projects, and follow-up activities as required. • Support daily operations through effective organization and communication.   Qualifications   • Strong communication and interpersonal skills. • Excellent organizational and time-management abilities. • Dependable, trustworthy, and detail-oriented. • Ability to work independently and maintain confidentiality.   What We Offer   • Flexible work schedule. • Full training provided. • Professional development opportunities. • Supportive and collaborative work environment. • Opportunity to gain valuable administrative and business experience. To apply: https://weworkremotely.com/remote-jobs/claimsorted-personal-assistant

Headquarters: 169 Madison Ave, Suite 11115, New York, NY 10016 URL: https://www.claimsorted.com PLEASE ONLY APPLY FOR THIS JOB IF YOU LIVE IN THE UNITED STATES We are currently seeking a reliable and motivated Personal Assistant to support day-to-day operations. This position offers flexible scheduling and comprehensive training, making it an excellent opportunity for individuals looking to develop valuable administrative and organizational skills.   Position Overview   As a Personal Assistant, you will play an important role in ensuring daily activities and business operations run efficiently. You will provide administrative support, manage schedules, and assist with various organizational tasks.   Key Responsibilities   • Manage calendars, schedule appointments, and coordinate meetings. • Handle email correspondence and maintain organized digital records. • Assist with data entry, document preparation, and general administrative duties. • Coordinate tasks, projects, and follow-up activities as required. • Support daily operations through effective organization and communication.   Qualifications   • Strong communication and interpersonal skills. • Excellent organizational and time-management abilities. • Dependable, trustworthy, and detail-oriented. • Ability to work independently and maintain confidentiality.   What We Offer   • Flexible work schedule. • Full training provided. • Professional development opportunities. • Supportive and collaborative work environment. • Opportunity to gain valuable administrative and business experience. To apply: https://weworkremotely.com/remote-jobs/claimsorted-personal-assistant-no-experience-needed

R226096Job ProfilePosition OverviewAt PNC, our people are our greatest differentiator and…See this and similar jobs on LinkedIn.

Remote | Flexible Hours Guide Growth. Inspire Change. Shape Futures.You already understand the…See this and similar jobs on LinkedIn.

Executive Assistant | Fully Remote | Inside IR35Our client, a global financial services firm, is seeking an experienced Executive Assistant to support senior stakeholders within a fast-paced and international environment. This is a full-time, fully remote contract opportunity offering long-term stability and the chance to work closely with senior leadership across a global business.This is a varied role requiring a proactive, highly organised and resilient EA who thrives on managing multiple priorities and building strong stakeholder relationships. The successful candidate will act as a trusted partner, providing seamless support across diary management, international travel and team coordination.Key responsibilities:• Providing dedicated support to senior stakeholders• Managing complex and ever-changing diaries across multiple time zones• Coordinating international travel, meetings and logistics• Building strong relationships with internal and external stakeholders globally• Managing competing priorities and ensuring smooth day-to-day operations• Supporting with meeting preparation, communications and team coordination• Acting as a key point of contact and helping drive efficiency across the wider team• Providing proactive support and anticipating stakeholder needsKey requirements:• Minimum 6 years' experience in an Executive Assistant or Personal Assistant role• Previous experience supporting senior executives within the financial services sector• Strong diary and international travel management experience• Highly organised, proactive and able to anticipate needs• Resilient, calm under pressure and confident managing senior stakeholders• Excellent communication and relationship-building skills• Ability to manage multiple priorities and work independently in a remote environment• Strong attention to detail and problem-solving skills• Experience supporting international teams is advantageousMust be UK-based and have the right to work in the UK.This is a full-time remote contract role, working Monday to Friday, 9:00am–6:00pm (8-hour working day).Remote | Inside IR35 | £22 per hour take-homeIf this role is of interest, please apply directly or email jessica.gray@vpalondon.co.uk

Posted 12:40:56 PM. Job Title: AI/ML AssociateLocation: Remote, AustraliaEmployment Type: Full-Time…See this and similar jobs on LinkedIn.

Join Base - global leader revolutionizing e-commerce!We are a technological powerhouse for sellers worldwide, providing an innovative all-in-one system. Our mission is to simplify the lives of online entrepreneurs by helping them automate processes, dynamically scale their businesses, and efficiently manage sales across multiple platforms. All of this is thanks to our passion for innovation and the use of modern technologies. We operate globally, partnering with thousands of marketplaces and industry leaders such as Amazon, eBay, Shopify, DHL, and FedEx, and our international team of experts works in Poland, Europe, the Americas, and Asia.We are proud of our spectacular growth - we're more than just another tech company. As one of the fastest-growing platforms in the industry, we've seen dynamic growth over the past three years, expanding our revenue and our global customer base. We are building a culture centered on real impact and collaboration, because our team is the heart of our innovation.That's why we are looking for you for the position of Marketing & Communication Lead in ITALY!If you are passionate about e-commerce, want to have a real impact on the global market, and become part of this exciting journey, then this is the perfect place for you. By joining us, you will gain the opportunity to work in a dynamic environment where your ideas will matter, and your work will directly contribute to the success of thousands of sellers. You will be part of an international team, working on global solutions and developing in a culture that emphasizes collaboration and the support of talent.ResponsibilitiesPR, Media Relations & Partnership StrategyPress Office Management: Drafting, localizing, and distributing strategic press releases for Italian media outlets (tech, retail, business). Autonomously or with external media/PR partnersPartnership Communication: Ideation and dissemination of communication campaigns to highlight strategic agreements and new integrations in ItalyCo-Marketing with Commercial Partners: Managing PR and marketing relationships with Italian commercial partners for the organization and promotion of joint activities (e.g., webinars, workshops, case studies)Digital, Content & Social Media ManagementSocial Media Management (B2C/B2B): Strategic and operational management of LinkedIn Italy and assessment/management of other relevant channels for the Italian marketBrand Reputation Management: Monitoring, managing, and nurturing Base.com's brand image and user reviews across partner platforms and review sites (e.g., Shopify App Store, Trustpilot)Content Marketing Strategy: Definition and management of the Italian editorial plan (blog posts, whitepaper localization, creation of Italian success stories)Brand Localization: Adaptation of Base.com's global tone of voice, messaging, and marketing materials to ensure maximum effectiveness in the Italian marketEmail Marketing & Lead Nurturing: Technical and operational management of email marketing campaigns (Italian newsletters) and flows of leads generated via the HubSpot toolEvent Management & AmplificationFull Event Management: Operational, logistical, and communication coordination of Base.com Italy's participation in trade shows, conferences, and workshops (both offline and online)Post-Event Amplification: Content creation and strategy to maximize impact and lead generation stemming from event participationPerformance Coordination & ReportingSEO/GEO Agency Liaison: Main point of contact and workflow management with any external agencies / consultants dedicated to SEO/GEO strategies, social media, etcExternal Resource Coordination: Management and technical coordination of external freelancers (e.g., graphic designers, copywriters, videomakers, social media consultants, etc.) for the production of Italian marketing materialsEmployee Advocacy: Coordination of Italian colleagues to align personal communication on LinkedIn and amplify the brand voiceKPI Measurement & Reporting: Constant monitoring and monthly reporting of main marketing KPIs for the Italian marketRequirementsExperience: Minimum 3 years of proven experience in marketing, digital communication, or PR rolesIndustry Knowledge: Previous experience in the SaaS, e-commerce, or tech industry is highly preferredMindset & Soft Skills: Highly proactive, hands-on approach, and resourceful. You have strong self-management skills and the ability to navigate a fast-paced environment independentlyDrive: A genuine desire to learn, grow, and build the role from the ground up, taking true ownership of the Italian marketing operationsBenefitsBe a part of a global, fast-scaling e-commerce SaaS company with a leading tech productBe a key player in Base.com's Italian market expansionHigh autonomy and ownership of projectsRemote work model with full flexibilityCollaborate with international teams and work on high-impact projectsParticipation in annual global company summits around the world

Job Title: HR AdministratorLocation: Fully RemoteSchedule: Full-Time (40 hours/week, aligned with…