ajb Remote Working Arrangement:Remote work refers to a work arrangement where employees perform their job duties from home.Strategic Competencies:Ensure understanding of the strategic objective for the Bank and support in achieving the department's strategy and related strategic plans.Core Responsibilities:Assist in implementing Contact Center quality assurance framework, including call monitoring methodologies, scoring criteria, and improvement action plans.Assist customers by responding to inbound calls, inquiries, requests, and complaints in a courteous, efficient, and professional manner.Collect accurate customer information and complete relevant documentation to process service requests and resolve queries.Seek opportunities to cross-sell bank products and services to customers during interactions based on identified needs.Support the achievement of assigned call center KPIs including call quality scores, service levels, and customer satisfaction targets.Inform customers clearly of available products, services, and relevant bank policies and procedures.Gather and document customer feedback, complaints, and escalation details accurately in the call center system.Help identify and escalate unresolved customer complaints or system issues to the Call Center Supervisor promptly.Coordinate with relevant internal departments to follow up on customer requests that require cross-functional resolution.Adhere to all applicable bank policies, compliance standards, and SAMA regulatory requirements at all times.Qualifications & Experience:Bachelor's in Business Administration, Banking, or a relevant major.A relevant Professional Certificate is preferred.No experience is needed with Bachelor's degree or around 1 year of experience with Diploma's degree.Prior experience in call center operations, customer service, or banking customer support or a relevant field is preferred.Key Skills:Customer-Centric ApproachCustomer Complaint ResolutionRegulatory Compliance and Risk AwarenessProduct Knowledge

NAAt Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

With Bachelor’s degree in engineering or any IT Related CoursesWith knowledge and experience on ITIL Method particularly on Incident ManagementAt least 3 years’ experience of managing a similarly five or more sized team direct reports, non-directs can be considered.At least 5 years of appropriate experience supporting IT infrastructure and service delivery preferably with a medium size organisation.Knowledge and experience in the following are desired: ITIL Foundation, Windows and Linux Servers, VMWare, Virtualization, SAP, Network, Access and Monitoring Tools.3-5 years’ hands-on technical operations experience with server hardware including virtualization, Linux, Windows, and related Microsoft technologies including IIS Administration, Firewall, Network, ISP, Telephony etc.3 years of Cyber Security and Controls, IT audit, or equivalent experience.3 years’ experience managing IT Infrastructure environment.Strong customer orientated approach with a delivery bias.Experience working with third party service providers. Minimum QualificationsIT Infrastructure Systems Lead provides technical leadership and capability to IT infrastructure personnel including but not limited to L2 Operations, Data Center, Server, VMWare, Linux & Windows, Network, Firewall, Telephony, Cybersecurity

The HR Associate is responsible for supporting recruitment activities and related processes within the HR officeRecruitmentKey Responsibilities:Manage timely posting of job ads through external media and company website.Screen job applications and conduct entrance examinations.Schedule job interviews and conduct reference checks on candidates.Conduct HR orientations and facilitate office tours for new hires.Prepare initial job offers, subject to Management approval.Minimum QualificationsGraduate of Psychology, Behavioral Science, HR Management or related fieldAt least 2 years relevant experience in the same capacity, preferably from an IT or BPO industryDetail-orientedAble to work in a fast-paced environmentConfident in handling sensitive information and communicating effectively with both managerial and associate levelsAbove average English communication skillsExpert Microsoft Office skills like Word, Outlook, Powerpoint, and Excel

B-HIVE est une entreprise spécialisée dans le domaine de l'ingénierie. Nous sommes une équipe passionnée et dynamique qui travaille ensemble pour offrir des solutions innovantes et efficaces à nos clients.Notre entreprise est fondée sur des valeurs telles que l'entraide, l'esprit d'équipe et la bienveillance. Nous croyons que ces valeurs sont essentielles pour créer une ambiance de travail positive et productive. Nous sommes convaincus que lorsque nos collaborateurs travaillent dans un environnement sain et stimulant, ils sont plus susceptibles de donner le meilleur d'eux-mêmes.Chez B-HIVE, chaque membre de l'équipe est encouragé à contribuer à la croissance de l'entreprise. Nous offrons également des opportunités de formation et de développement professionnel pour aider nos collaborateurs à atteindre leur plein potentiel.Si vous êtes passionné(e) par l'ingénierie et que vous recherchez un environnement de travail stimulant et bienveillant, nous serions ravis de vous accueillir chez B-HIVE engineering.Rejoignez-nous pour faire partie d'une équipe dynamique et ambitieuse qui travaille ensemble pour offrir des solutions innovantes à nos clients.Le nom B-HIVE est inspiré des valeurs : d'entraide, de stabilité et d'épanouissement personnel de chaque collaborateur. Ce fonctionnement collaboratif similaire à celui d'une ruche contribue au succès global du groupe.POSTE / MISSIONSAu sein de l'équipe études Route Guyane, vous participerez activement à la conception et à la modélisation de projets VRD (voiries, terrassements, réseaux, aménagements urbains et infrastructures routières).En lien direct avec les ingénieurs d'études et le responsable du bureau d'études, vous serez garant(e) de la qualité technique et graphique des projets, de la phase d'avant-projet jusqu'à la consultation ou à l'exécution.Réaliser les plans de conception et d'exécution VRD : profils en long, profils en travers, cubatures, nivellements, plans de réseaux, signalisation et marquage. Produire les modèles 3D sous Mensura ou Covadis et assurer la cohérence entre les différentes couches du projet. Élaborer les quantitatifs et métrés pour les chiffrages et études de prix. Participer à la rédaction des pièces techniques (plans, schémas, DOE). Assister les ingénieurs dans l'analyse des contraintes techniques et environnementales. Garantir la qualité et la conformité des livrables selon les standards EIFFAGE. Contribuer à la mise à jour et à l'archivage des bases de données et plans projets.PROFIL RECHERCHÉFormation BTS / DUT Génie Civil, Travaux Publics, ou équivalent.Expérience significative (3 à 5 ans minimum) en conception VRD au sein d'une entreprise de TP ou d'un bureau d'études.Excellente Maîtrise Des OutilsMensura / Covadis / AutoCAD (obligatoire)Pack Office (Excel, Word)Connaissance des règles de conception routière et d'assainissement VRD.Rigueur, précision et esprit d'équipe.Capacité à travailler en autonomie dans un environnement exigeant et pluridisciplinaire.

About UsHighLevel is an AI-powered business operating system that gives agencies, entrepreneurs andSMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across150+ countries, fueling community-driven growth rooted in real customer outcomes.To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value,demonstrating the impact of shared infrastructure at scale. By centralizing conversations,automation and intelligence into one system, we help businesses move faster, reduce complexityand execute efficiently.Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message eventsdaily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain namessupported, our architecture is built for performance, resilience and long-term scalability.Our PeopleWith over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-firstorganization built for speed and ownership. We value initiative, clarity and execution, creating spacefor ambitious people to build systems that support millions of businesses worldwide. Here,innovation thrives, ideas are celebrated and people come first, no matter where they call home.Our impactEvery month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 millionconversations for the more than 1 million businesses we support. Behind those numbers are realpeople building independence, expanding opportunity and creating measurable impact. We’reproud to be a part of that.Role SummaryAs the Staff Product Manager for Product Information Management, you will own the end-to-endvision, strategy, and execution of HighLevel’s PIM — the foundational catalog layer that powers allcommerce activity across the platform. Your mission is to lead a structural overhaul of our existingcatalog infrastructure and build a world-class PIM that handles physical products, digital goods, andservices at scale. This is not just the backbone of our Commerce charter; it is shared infrastructureconsumed by multiple adjacent product teams, and the decisions you make here will have platform-wide impact.What You'll Do● Own the PIM Vision: Define and drive the end-to-end roadmap for HighLevel’s ProductInformation Management system — from Items, Variants, and Catalog Items to Price Lists,Units of Measure, and multi-channel price resolution logic● Lead the Catalog Overhaul: Architect the migration from our existing catalog foundation to arobust, extensible PIM that supports the full breadth of HighLevel’s commerce use casesacross product types and selling channels● Design for Multi-Team Consumption: Define clear API contracts and data models thatserve not just the Commerce team, but adjacent teams building service-based andsubscription-based product experiences — ensuring every consumer can reliably depend onPIM as a platform● Drive Cross-Functional Alignment: Lead structured collaboration with engineering, design,and partner product teams to ensure PIM capabilities meet requirements across all consumingsurfaces, resolving conflicting priorities with clarity and conviction● Shape Pricing Infrastructure: Own the strategy for multi-currency, rule-based, and channel-aware pricing — ensuring the right price resolves correctly at every point of sale across allstorefronts and channels● Champion the Merchant Experience: Translate complex catalog management requirementsinto intuitive workflows that allow merchants across industries — from physical goods retailersto service providers — to create, organize, and manage their offerings with ease● Set the Platform Standard: Establish foundational patterns and best practices that make thePIM a reliable, scalable service other teams can confidently build on, including documentation,versioning, and deprecation protocols● Influence the Broader Commerce Roadmap: Partner with peer PMs across the Commerceteam to ensure PIM investments are sequenced in a way that unlocks compounding valueacross the platformWhat We're Looking For● 10+ Years of PM Experience: Proven track record in product management with significanttime spent in platform or infrastructure roles at high-growth SaaS or technology companies.● Catalog Systems Expertise: Deep familiarity with how catalog and product informationsystems work — including SKU management, variant modeling, pricing strategies, and multi-channel distribution. Experience with multi-tenant or marketplace catalog infrastructure is astrong advantage● Platform & API-First Thinking: Demonstrated ability to design products that serve as sharedinfrastructure — defining APIs and data contracts with multiple downstream consumers inmind and treating internal teams as first-class customers● Data Modeling Intuition: Comfort reasoning about complex data models and understandingthe downstream implications of schema decisions on product behavior, performance, andlong-term extensibility● Cross-Functional Influence: Ability to drive alignment across multiple product andengineering teams without direct authority, and to balance competing requirements frominternal consumers using a clear, principled framework● Bias for Ownership: Comfortable operating in ambiguous, high-stakes environments with theconfidence to define direction and drive execution independently, without waiting for problemsto be fully structured before actingWhat You'll Get● Platform-Level Impact: Opportunity to build the foundational infrastructure that powersHighLevel’s entire commerce ecosystem. The decisions you make will shape the platform andthe merchant experience for years to come● High Ownership Environment: Join a strong, already-assembled engineering and designteam with full autonomy over vision, roadmap, and execution for a mission-critical system atthe heart of our commerce strategy● Scale: Influence how over a million businesses across 150+ countries create and managetheir product catalogs, and build the infrastructure that powers the next phase of HighLevel’scommerce growth\n\nEEO Statement The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.We encourage you to review our Privacy Policy before submitting your application.#LI-Remote #LI-AS1

Are you ready to launch a high-impact career in data analysis? We are collaborating with a leading training provider that is transforming individuals into highly sought-after data professionals, equipping them with the skills to convert raw data into actionable insights for a booming UK market.The Role Comprehensive training in essential data tools including Excel, SQL, Python, Tableau, and Power BI Opportunity to earn three official certifications: Microsoft Azure Data Fundamentals, Microsoft Power BI Data Analyst Associate, and Microsoft Azure AI Fundamentals Hands-on real-world project experience to build your professional portfolio Participation in a career programme designed for job readiness and guaranteed placement upon completionWhat You'll Need A strong curiosity and eagerness to learn about data analysis Excellent communication skills to effectively convey insights A willingness to transition into a demanding and rewarding data-driven role No prior tech-job or data background is requiredWhat's On Offer A guaranteed job offer upon successful completion of the programme Refund of course fees if a job offer is not secured after completion Industry-recognised certifications to boost your professional credentials Practical, real-world experience to enhance your CV and employabilityApply via Haystack today!

ajb Remote Working Arrangement:Remote work refers to a work arrangement where employees perform their job duties from home.Strategic Competencies:Ensure understanding of the strategic objective for the Bank and support in achieving the department's strategy and related strategic plans.Core Responsibilities:Support in managing the social media channels for the Contact Center, Managing all customer-facing digital communication platforms.Assist customers by responding to inbound calls, inquiries, requests, and complaints in a courteous, efficient, and professional manner.Collect accurate customer information and complete relevant documentation to process service requests and resolve queries.Seek opportunities to cross-sell bank products and services to customers during interactions based on identified needs.Support the achievement of assigned call center KPIs including call quality scores, service levels, and customer satisfaction targets.Inform customers clearly of available products, services, and relevant bank policies and procedures.Gather and document customer feedback, complaints, and escalation details accurately in the call center system.Help identify and escalate unresolved customer complaints or system issues to the Call Center Supervisor promptly.Coordinate with relevant internal departments to follow up on customer requests that require cross-functional resolution.Adhere to all applicable bank policies, compliance standards, and SAMA regulatory requirements at all times.Qualifications & Experience:Bachelor's in Business Administration, Banking, or a relevant major.A relevant Professional Certificate is preferred.No experience is needed with Bachelor's degree or around 1 year of experience with Diploma's degree.Prior experience in call center operations, customer service, or banking customer support or a relevant field is preferred.Key Skills:Customer-Centric ApproachCustomer Complaint ResolutionRegulatory Compliance and Risk AwarenessProduct Knowledge

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Company Description GreenPump Energy is dedicated to helping Canadian homeowners transition to…