Location: Remote (U.S.)Employment Type: Flexible Remote PositionIndustry: Travel & Hospitality About the Role:We are  expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. You’ll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish. Key Responsibilities:Process and confirm hotel bookings through preferred travel partnersCommunicate with clients regarding rates, availability, and detailsProvide professional customer service via phone, email, or chatResearch properties and destination amenities to match client needsMaintain accurate records of reservations and client preferences What You’ll Bring:Exceptional communication and organization skillsEnthusiasm for travel, hotels, and guest satisfactionSelf-discipline and accountability in a remote environmentBasic computer proficiency and comfort learning new systems What We Provide:100 % remote structure with flexible schedulingAccess to professional travel training and certification pathsMentorship and advancement opportunities within Destination KnotAccess to industry discounts after completion of onboarding Start your remote career in travel with a team that values service, growth, and professionalism.\n\n$45,000 - $65,000 a year\n

About Extend:Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.About the Role:We're looking for a Principal Data Engineer to help own the analytics data architecture at Extend. This architecture powers reporting, financial processes, and business decisions for teams across the company, and feeds the data our merchants and downstream systems rely on. This is a cross-organizational role. You’ll partner with product engineering and architecture on the data flowing upstream into Snowflake, own the design and evolution of the warehouse and reporting layer in the middle, and bridge to analytics engineering and stakeholders on the consumption side. It’s a hands-on technical leadership role anchored in Snowflake and SQL, with ownership of a portfolio of Python data jobs running on AWS — work you’ll set direction on and drive end-to-end.Key Responsibilities:Database Architecture. You own our data warehouse and the reporting layer on top of it, setting patterns for how data is modeled, evolved, and exposed.Analytics Engineering. You write SQL and dbt models, refactor transformations, and build the tables and views downstream teams rely on.Cross-Functional Partnership. You proactively engage with teams across the company to understand how data is created and used, identify gaps, and guide solutions. You’re the connective tissue between product engineering, architecture, analytics, and the bus

Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries. As the largest training provider for Amazon Career Choice, and a growing partner to state governments building registered apprenticeship programs, Correlation One sits at the intersection of employer talent needs and scalable workforce training.We work with Fortune 500 enterprises, federal and state government agencies, and leading employers to close skills gaps in AI, data analytics, cybersecurity, and operations leadership. Our programs produce job-ready graduates who are prepared to contribute from day one.About the RoleThe Curriculum Developer will play a key role in building the content for Correlation One's new Aerospace Technician program, which prepares working adults for skilled technician roles in commercial aerospace manufacturing. This person will be responsible for designing and writing lessons, demonstrations, and hands-on exercises — delivered virtually and supplemented by shipped practice kits — that build foundational aerospace manufacturing skills including engineering drawing interpretation, precision measurement, materials handling, introductory soldering, and aerospace safety standards. A successful curriculum developer will have hands-on aerospace or advanced manufacturing technician experience and will work closely with Correlation One's Learning Experience Design team and employer subject-matter experts to ensure curriculum aligns with validated skill requirements. The ideal candidate is an excellent educator with experience training adult learners of varied (including beginner) backgrounds.Key ResponsibilitiesReview and advise on proposed curriculum for course to ensure the correct concepts are includedDevelop lessons, demonstrations, and hands-on exercises (including kit-based virtual labs) that cover foundational skills for aerospace technicians.Iterate on curriculum based on feedback from employer SMEs, ensuring content stays aligned with current aerospace industry standards, tooling, and certification pathways (e.g., OSHA 10, GD&T, IPC J-STD-001 prep)Collaborate with other curriculum developers and Peer Review lessons, le

Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.The roleProlific is looking for an ambitious new finance team member to support our strong company growth. This role brings an exciting opportunity to learn and grow with the company. The successful candidate will work directly with our finance team and help shape our finance function to support our next stage of growth. The ideal candidate will be a team player who is keen to get stuck in. You'll be detail-oriented and comfortable working proactively through recurring daily, weekly and monthly tasks, all the while knowing when to consult and ask for help. Excellent communication and social skills are essential, especially when working with other teams in the business (including Support, HR and Operations) and responding to queries directly from our customers. This is a perfect role for someone looking to kickstar

To help keep everyone safe, we encourage all applicants to pay close attention to protect themselves during their job search. When applying for a position online you are at risk of being targeted by malicious actors looking for personal data. Please be aware we will only reach out via email using the domain quanata.com. Anything that does not match those domains should be ignored and considered a security risk.About UsQuanata is on a mission to help ensure a better world through context-based insurance solutions. We are an exceptional, customer centered team with a passion for creating innovative technologies, digital products, and brands. We blend some of the best Silicon Valley talent and cutting-edge thinking with the long-term backing of leading insurer, State Farm.Learn more about us and our work at quanata.comOur TeamFrom data scientists and actuaries to engineers, designers and marketers, we’re a world class team of tech-minded professionals from some of the best companies in Silicon Valley, and around the world. We’ve come together to create the context-based insurance solutions and experiences of the future. We know that the key to our success isn't just about nailing the technology—it’s hiring the talented people who will help us continue to make a quantifiable impact.The roleQuanata is seeking a Cloud Enablement Engineer to join us in providing a suite of solutions centered by AWS services that enable our product development and engineering organization to create, and deliver Quanata’s technical offerings. Our team focuses on enabling software engineers to reliably and rapidly deliver software, and manage the company’s cloud infrastructure standards, while empowering developers to build for their needs.Your day-to-dayImplement AWS cloud standards for infrastructure, networking, and s

Headquarters: Waterloo, Canada URL: https://www.simplebundles.com/careers/ At Freshly Commerce we’re on a mission to become the logistics brain for commerce. Today our 3 Shopify apps simplify inventory, product bundling, and order fulfillment for brands like Sennheiser, Godiva, YAMAHA, and Stanley Drinkware. Tomorrow we’ll deliver intelligent automation that feels like an ops team so merchants can focus on the vision instead of the busy-work. We're a small but mighty team of 8 core members supporting over 25,000 businesses globally. Bootstrapped and profitable, we're scrappy in our approach to learn and adapt quickly, yet we take great care in the work we deliver.  If this sounds like the kind of place you'd like to work, we'd love to hear from you! About this role You’ll own growth as a systems problem rather than a content pipeline. The focus is on identifying where merchants are, understanding their operational pain points, and then designing creative, testable ways to reach and convert them. You'll operate at the intersection of product, data, and marketing with a high degree of autonomy. This role requires someone who takes initiative without waiting for direction and is comfortable owning outcomes end-to-end.  You will report directly to the CEO and collaborate closely with the Head of Marketing. This is a remote contract role. We are open to both full-time and part-time engagement, depending on fit. There’s plenty of room to grow with us, including the opportunity to move into a permanent position. What you’ll do Own high-impact pilot growth projects to acquire, activate, and retain Shopify merchants. Translate product capabilities into clear value for both technical and non-technical Shopify merchants. Analyze data to identify what drives installs, activation, churn, and revenue, and prioritize accordingly. Contribute to the company’s growth engine end-to-end across SEO, YouTube, Shopify App Store optimization, partnerships, lifecycle marketing, product marketing, paid acquisition, and strategy. Build lightweight scrappy systems to test ideas quickly, measure results, and iterate with speed. Who we’re looking for: We care less about years of experience and more about evidence of ownership and impact. Strong candidates might come from roles where you’ve been able to materially increase qualified installs and product adoption. High degree of independence and initiative. You proactively identify problems and act without needing constant direction. Strong problem-solving ability and resourcefulness. You figure things out quickly with limited information. Comfort operating in ambiguity. You can define the problem before solving it. Product intuition. You understand how SaaS products create value and how users adopt them. Highly analytical with a structured approach to solving problems. You can design experiments, interpret results, and avoid false conclusions. Proficiency with marketing automation and analytics tools. Technical curiosity. You don’t need to be an engineer, but you should be comfortable understanding APIs, product workflows, and their capabilities. Creativity in distribution. You think beyond standard playbooks and introduce fresh ideas. A curious mind. You’re always learning, always testing, always a few steps ahead. The ability to explain complex ideas in a simple way. Bonus experience Familiarity with ecommerce, including Shopify or similar platforms, or B2B SaaS environments. Proficiency in analyzing datasets and working with data visualization tools such as Metabase. Beyond expertise, success in this role means embodying these 3 core values: Resourcefulness: You are relentlessly resourceful, always finding a way to achieve the highest standards of quality. You know where to look and whom to consult when faced with challenges, understanding that we always support each other. Ownership: You take complete ownership and pride in your work. This means deeply understanding our existing and prospective merchants, as well as our product. Communication:You’re clear, thoughtful, and intentional in how you communicate with both merchants and teammates. You surface issues early, share relevant context, and keep things moving without needing constant follow-up. Since we work remotely and mostly async, clear communication helps us stay aligned. Async by default If you’ve ever ended a day of back-to-back meetings wondering when you were supposed to get any actual work done, we get it. We’ve been there. That’s why we’ve built a culture that protects time, encourages focus, and trusts you to do great work without constant check-ins. We meet once a week for 30 minutes on Mondays. The rest of the time, we default to async: clear Slack threads, thoughtful Looms, and shared documents. Perks & compensation Competitive salary + annual pay increases. $1,000 annual workspace stipend for laptop, headphones, or that standing desk you’ve been eyeing. Flexible hours. Work when you’re most productive. We just ask for ~4 hours of overlap with Eastern Time (9 am to 5 pm EST). Flexible vacation policy. Take the time you need, no arbitrary caps. Our interview process Application & short demo video: Submit your application plus the two-minute recorded screen-share. Both founders watch every submission, so take the chance to show how you think. Conversation with the co-founders (30 min): Meet Lichen (CEO) and Basil (CTO). We’ll talk about projects you’ve worked on, how you approach support and problem-solving, and what kind of work energizes you. Paid take-home assignment: We’ll send you a real-life scenario to work through and pay you $100 USD for your time. Reference chats: We’ll speak with two people you’ve worked with to understand your collaboration style and strengths. Offer: If it’s a match, we move quickly, answer any final questions, and welcome you to the team. To apply: https://weworkremotely.com/remote-jobs/freshly-commerce-growth-marketing-manager-contract

Headquarters: Waterloo, Canada URL: https://www.simplebundles.com/careers/ At Freshly Commerce we’re on a mission to become the logistics brain for commerce. Today our 3 Shopify apps simplify inventory, product bundling, and order fulfillment for brands like Sennheiser, Godiva, YAMAHA, and Stanley Drinkware. Tomorrow, we’ll deliver intelligent automation that feels like an ops team so merchants can focus on the vision instead of the busy-work. We're a small but mighty team of 8 core members supporting over 25,000 businesses globally. Bootstrapped and profitable, we're scrappy in our approach to learn and adapt quickly, yet we take great care in the work we deliver.  If this sounds like the kind of place you'd like to work, we'd love to hear from you! About this role You’ll own growth as a systems problem rather than a content pipeline. The focus is on identifying where merchants are, understanding their operational pain points, and then designing creative, testable ways to reach and convert them. You'll operate at the intersection of product, data, and marketing with a high degree of autonomy. This role requires someone who takes initiative without waiting for direction and is comfortable owning outcomes end-to-end.  You will report directly to the CEO and collaborate closely with the Head of Marketing. This is a remote contract role. We are open to both full-time and part-time engagement, depending on fit. There’s plenty of room to grow with us, including the opportunity to move into a permanent position. What you’ll do Own high-impact pilot growth projects to acquire, activate, and retain Shopify merchants. Translate product capabilities into clear value for both technical and non-technical Shopify merchants. Analyze data to identify what drives installs, activation, churn, and revenue, and prioritize accordingly. Contribute to the company’s growth engine end-to-end across SEO, YouTube, Shopify App Store optimization, partnerships, lifecycle marketing, product marketing, paid acquisition, and strategy. Repurpose ideas effectively across channels, turning a single insight or asset into multiple formats and distribution opportunities. Build lightweight scrappy systems to test ideas quickly, measure results, and iterate with speed. Who we’re looking for: We care less about years of experience and more about evidence of ownership and impact. Strong candidates might come from roles where you’ve been able to materially increase qualified installs and product adoption. High degree of independence and initiative. You proactively identify problems and act without needing constant direction. Strong problem-solving ability and resourcefulness. You figure things out quickly with limited information. Comfort operating in ambiguity. You can define the problem before solving it. Product intuition. You understand how SaaS products create value and how users adopt them. Highly analytical with a structured approach to solving problems. You can design experiments, interpret results, and avoid false conclusions. Ability to use AI and automation tools effectively for research, ideation, execution, and scaling workflows, while maintaining high-quality output and strong editorial and strategic judgment. Proficiency with marketing automation and analytics tools. Technical curiosity. You don’t need to be an engineer, but you should be comfortable understanding APIs, product workflows, and their capabilities. Creativity in distribution. You think beyond standard playbooks and introduce fresh ideas. Strong research instincts and genuine curiosity. Able to deeply understand a topic, identify non-obvious insights, and create content with original perspective rather than generic summaries. Ability to explain complex ideas in a simple way. Bonus experience Familiarity and interest in the Shopify and ecommerce ecosystem, including industry trends, platform changes, merchant pain points, and emerging opportunities. Proficiency in analyzing datasets and working with data visualization tools such as Metabase. Beyond expertise, success in this role means embodying these 3 core values: Resourcefulness: You are relentlessly resourceful, always finding a way to achieve the highest standards of quality. You know where to look and whom to consult when faced with challenges, understanding that we always support each other. Ownership: You take complete ownership and pride in your work. This means deeply understanding our existing and prospective merchants, as well as our product. Communication:You’re clear, thoughtful, and intentional in how you communicate with both merchants and teammates. You surface issues early, share relevant context, and keep things moving without needing constant follow-up. Since we work remotely and mostly async, clear communication helps us stay aligned. Async by default If you’ve ever ended a day of back-to-back meetings wondering when you were supposed to get any actual work done, we get it. We’ve been there. That’s why we’ve built a culture that protects time, encourages focus, and trusts you to do great work without constant check-ins. We meet once a week for 30 minutes on Mondays. The rest of the time, we default to async: clear Slack threads, thoughtful Looms, and shared documents. Perks & compensation Competitive salary + annual pay increases. $1,000 annual workspace stipend for laptop, headphones, or that standing desk you’ve been eyeing. Flexible hours. Work when you’re most productive. We just ask for ~4 hours of overlap with Eastern Time (9 am to 5 pm EST). Flexible vacation policy. Take the time you need, no arbitrary caps. Our interview process Application & short demo video: Submit your application plus the two-minute recorded screen-share. Both founders watch every submission, so take the chance to show how you think. Conversation with the co-founders (30 min): Meet Lichen (CEO) and Basil (CTO). We’ll talk about projects you’ve worked on, how you approach support and problem-solving, and what kind of work energizes you. Paid take-home assignment: We’ll send you a real-life scenario to work through and pay you $100 USD for your time. Reference chats: We’ll speak with two people you’ve worked with to understand your collaboration style and strengths. Offer: If it’s a match, we move quickly, answer any final questions, and welcome you to the team. To apply: https://weworkremotely.com/remote-jobs/freshly-commerce-growth-marketing-manager

Headquarters: Remote URL: https://sketchdeck.com/ About SketchDeckElevate your career working with leading global brands alongside inspiring colleagues in a flexible, remote-first environment. At SketchDeck, we aim to bring great people together to deliver exceptional impact. Through a combination of purpose-driven partnership, technology, and global talent, we help brands realize their limitless potential with quality creative and digital solutions provided on demand. We work with clients ranging from startups to well-known enterprise brands such as Dropbox, Rémy Cointreau, and Asana.At SketchDeck, our values are more than just guiding principles—theyʼre the foundation of how we work and grow together globally. We commit to:→ Win as a Team.→ Find Solutions.→ Take Ownership.→ Do the Right Thing.→ Be Human.Guided by our vision to be the best full-service creative partner, we empower our team to collaborate and innovate from anywhere with a flexible, remote-first culture. Our camera-on, Slack-heavy environment cultivates genuine relationships and collaboration, where we actively seek culture add, not just culture fit.About the RoleWe’re looking for a Senior Client Services Manager to source, win the work, and grow high-value client partnerships. This is a revenue-carrying, sales-forward role with full ownership of pipeline, quota, and new business outcomes—you are expected to generate opportunities, move deals forward, and win new business.You will prospect marketing, brand, and creative leaders at mid-market and enterprise companies, lead discovery and pitch conversations, and partner with Creative Directors and Strategists to shape proposals. The focus is building relationships that grow over time—from initial projects to longer-term partnerships.You come from a creative agency environment and are fluent in how creative work gets made—from strategy and concepting through production and delivery. You can confidently guide conversations with CMOs, Heads of Brand, and Marketing leaders, and connect creative work to business outcomes.You’ll work across SketchDeck, Markacy, Futureman, and 24 Seven to deliver integrated creative solutions and unlock larger, more strategic opportunities.This role reports to the SVP, Client Services.What You’ll Do:Business Development & GrowthOwn your pipeline end-to-end—from prospecting through close and expansionBuild pipeline through outbound efforts; you generate your own opportunitiesIdentify and engage key decision-makers across marketing, brand, and creative teamsLead discovery and pitch conversations to win the workAdvance opportunities with clarity, urgency, and strong follow-throughGrow accounts by identifying opportunities across teams, regions, and workstreamsExpand engagements into more integrated, long-term partnershipsMaintain disciplined CRM hygiene and provide accurate weekly forecastsPartner with Markacy, Futureman, and 24 Seven to co-sell and expand opportunitiesStrategic Creative PartnershipLead consultative conversations that connect business challenges to creative solutionsGuide clients through the full creative process—from brief and positioning through execution and deliveryBuild and deliver proposals and pitch narratives with Creative Directors and StrategistsPosition SketchDeck as a strategic creative partner, not just a delivery teamClearly articulate how creative work—branding, campaigns, digital experiences, and content—drives measurable impactCross-Functional CollaborationPartner with Creative Directors, Strategists, Project Directors, and Operations to scope work accurately from the startHand off cleanly to delivery with clear briefs and aligned expectationsBring market and client insights back to inform offering developmentAlign with Operations early on resourcing and timelines to keep ambition feasibleWhat Success Looks Like:Full-cycle opportunity ownershipYou own opportunities from outreach through close—carrying defined revenue targets and converting pipelines into long-term partnerships.Trusted strategic client partnershipsClients rely on you to guide them, expanding conversations beyond individual projects.Creative-led business developmentYou sell creative strategy—not just deliverables—and help clients understand the value of strong creative.Sustainable, long-term growthYou build relationships through thoughtful engagements—driving consistent growth rather than one-off wins.Clear ownership of growth performanceYou own pipeline health, conversion, revenue contribution, and account expansion.Requirements7+ years in client-facing roles within a creative agency, with experience selling creative servicesProven track record of carrying and hitting quota ($2M+ annually preferred)Experience building pipeline through outbound prospectingStrong creative fluency—comfortable speaking to branding, campaigns, digital experiences, content, and productionWorking knowledge of creative tools and workflows (Figma, Adobe Creative Suite, digital/web production)Comfortable leading client presentations and pitches, with the ability to win the workExperience scoping, pricing, and negotiating SOWs ($100K–$1M+ deal sizes)Proven ability to grow accounts and expand relationships over timeStrong written and verbal communication—clear, direct, and confidentExperience navigating executive-level conversations and complex stakeholder environmentsAbility to collaborate across creative, strategy, and operations to shape solutions that are both compelling and executableBenefitsCompensation:Base Salary: $90k + with uncapped commission.Year One OTE: $150K+Year two OTE: $250K+ as you build your book of business.Health insurance (medical, dental, and vision)401(k) with company matchFully remote working environment (established pre-COVID and continuing forward)Paid time off that grows with tenureAnnual company retreatComputer hardware of your choice (up to $1,500)$500 towards your office setup expensesTo work with a talented team of designers, team members, and engineersInclusivity StatementWe value diverse perspectives and are committed to an environment where everyone can bring their authentic selves to work daily. If youʼre excited about the role but donʼt meet every qualification, we still encourage you to apply—studies show that women and people of color are less likely to apply unless they meet all the requirements. Weʼre interested in what you can bring to our team, whether for this role or another opportunity in the future.SketchDeck is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information, military or veteran status, or any other grounds or characteristic that is protected under the law.If you require reasonable accommodation during the interview process or employment, please contact us at careers@sketchdeck.com. Weʼre here to support you in every step of the process. To apply: https://weworkremotely.com/remote-jobs/sketchdeck-senior-manager-client-services-business-development

Mid seniorFull time, 40 hours per weekFlexible availability across US time zones (EST, CST, PST) including weekendsReports to: Head of Merchant SuccessJob descriptionWe’re looking for a Customer Success Representative with strong technical skills and prior hands on experience using AI tooling and vibe coding as part of their daily workflow. The ideal candidate is comfortable working with AI powered builders, troubleshooting technical issues, and supporting merchants in building and refining their websites. Experience and a solid understanding of the subscription commerce landscape and ecommerce platforms is a strong plus. This is a fully remote, full time role requiring flexibility across US time zones and occasional weekend availability.Job purposeAs a Customer Success Representative you play a critical role in supporting Subbly merchants in successfully running and growing their businesses while contributing to adoption and effective use of Subbly’s AI Website Builder. You provide prompt, friendly, and effective support across chat and email via Intercom, live calls or daily webinars hosted via Google Meet, and community channels such as Slack and Facebook.You work hands on with merchants inside the AI Website Builder, helping them shape, refine, and troubleshoot their site builds. You also act as a bridge between merchants and Subbly’s product and engineering teams by advocating for customer needs, identifying recurring patterns, and surfacing actionable insights based on real world usage.Duties and responsibilitiesAct as first responder to inbound inquiries from merchants, customers, partners, and leads across all channels including Intercom, Slack, and FacebookProvide hands on support inside the AI Website Builder including tailoring prompts, debugging layouts, and assisting merchants in achieving high quality website outputsMaintain deep understanding of Subbly’s ecosystem including AI tooling, competitive positioning, platform limitations, and best practice workaroundsModerate and engage in Slack and Facebook communities with a strong focus on education, tone, and vibe based engagementAction inbound requests related to billing, product education, feature use cases, and technical troubleshootingEscalate technical errors, chargeback threats, irate customers, and undocumented edge cases with appropriate urgencyDocument solutions to FAQs, platform workflows, AI Website Builder instructions, and technical limitations through help articles and tutorial videosDraft merchant facing communications including feature announcements, onboarding flows, and technical issue updatesCollaborate with cross functional teams by documenting and escalating feature requests, integration needs, and product improvementsVibe coding and AI tooling experience (plus)Experience with AI assisted building tools such as Lovable, Bolt, Replit, or Base44Familiarity with AI driven website or UI generation platforms such as Vercel v0, Builder.io AI, Framer AI, Wix ADI, or similar toolsAbility to iterate on AI outputs, improve prompt quality, and guide merchants toward best practices when using AI powered buildersAccountabilitiesMerchant satisfaction and long term retentionAI Website Builder adoption and build quality outcomesMerchant onboarding success rateCommunity engagement and education qualityKey metricsCustomer happiness scores in IntercomFirst response and resolution timesAI Website Builder usage and adoption rateChurn rateTrial to paid conversion rate influenced by Customer Success engagementKey stakeholdersSubbly merchantsHead of Merchant SuccessProduct teamEngineering teamQualifications and skillsAt least 2 years of proven experience in SaaS customer support, customer success, technical support, or account management rolesProficiency with AI tooling used on a daily basis, including OpenAI, Anthropic, Google models, and comparable AI platformsExperience with ecommerce or subscription platforms such as Shopify, Magento, BigCommerce, Squarespace, Wix, WooCommerce, Etsy, or WordPressStrong understanding of ecommerce best practicesExcellent written and verbal communication skills in English, additional languages such as French or Spanish are a plusExperience with Intercom, Slack, Loom, Asana, and Google WorkspaceCreative problem solver with strong attention to detailAbility to work flexible hours across EST, CST, and PST time zones including weekends when necessary

Headquarters: Austin, Texas, United States URL: http://lawnstarter.com About LawnStarter LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services — and building a world-class conversion engine is our next major bet in that direction. About the Growth Team The Growth team owns the full customer acquisition funnel — from ad click to first completed service. We acquire 150,000+ new customers per year across paid, organic, and partner channels. Our CMO owns the visit-to-customer rate, and every point of improvement flows directly to revenue. We're building a rigorous experimentation program across the acquisition funnel, and this role is the person who makes that real. The Challenge We know experimentation works. We've seen tests move conversion meaningfully. We have a testing program, methodology standards, a learning repository, and a coordination layer — but no one owns it full-time. Meanwhile, we're migrating our landing pages to Webflow, which gives us full control over the pages that receive all inbound traffic — no engineering dependency, no sprint queues. The opportunity is massive, but only if there's a dedicated person behind the wheel. The Role You are the conversion performance engine for LawnStarter. You own the landing pages in Webflow, build and run A/B tests in VWO, and use AI, Tableau and Hotjar to find the next thing to test. You report to the CMO and are the primary executor moving the visit-to-customer rate — the metric that matters most for growth. This is not a strategy-and-slides role. You build variations yourself, configure goals yourself, debug tracking yourself, and ship yourself. You have no engineering support and you don't need it. Your Webflow and VWO skills are production-grade. Today this is a solo operator role. The expectation is that you build the program, prove the value, and design the function that scales it. What makes this role different: You own the full stack — pages, tests, tracking, analysis — with zero engineering dependency We have a conversion testing program and piping in place — you're the first dedicated owner to scale it into a rigorous experimentation function AI is embedded in your workflow — hypothesis generation, analysis, variation content — not a nice-to-have What You'll Own Conversion performance — visitor-to-lead (landing pages you control directly) and lead-to-customer (booking funnel you optimize via testing). These two levers compound into the visit-to-customer rate. Webflow and landing page architecture — paid landing pages, thousands of organic city/near-me pages across all brands and services, and the CMS structure that makes them scalable without engineering. You own conversion optimization across the entire landing page surface area. The experimentation program — a multi-quarter testing roadmap for the acquisition funnel, from ad click to first completed service. You build the methodology, run the tests, and feed learnings back into the next cycle. AI-accelerated testing workflow — use AI for hypothesis generation from behavioral data, result summaries within 24 hours of test completion, and variation copy/design briefs that increase test throughput. The experimentation function model — by end of Year 1, you've documented the team structure, tooling stack, and processes needed to scale from solo operator to a repeatable function. Problems to Solve Moving the visit-to-customer rate Two isolated levers compound into one metric: visitor-to-lead (landing page conversion you own directly) and lead-to-customer (booking funnel conversion you optimize via testing). Both have room to grow, both swing seasonally, and improving one without the other leaves value on the table. How do you move both simultaneously across all channels and brands? Capitalizing on the Webflow migration For the first time, marketing controls production pages — no engineering dependency, no sprint queues. Paid search landers, thousands of organic city and near-me pages, partner pages, referral pages, home pages, paid social landers — all moving to Webflow, all needing conversion optimization. How do you build scalable CMS architecture, improve Core Web Vitals, and start running high-velocity tests the moment you have the keys? Embedding AI into every stage of the workflow We don't want AI as a side project. Hypothesis generation from session data and heatmaps. Result readouts compressed from days to hours. Variation copy drafted before the designer opens Figma. How do you build an AI-native experimentation workflow that makes manual-only approaches feel slow by comparison? Requirements Who You Are Lives in Webflow. You spend most of your time building pages, not reading reports. Webflow is your production environment, not a design tool. You find friction through screen recordings, customer calls, and sales emails — then you ship the fix yourself. Statistically sharp. We currently use two-tailed p-tests and build our own Tableau dashboards to call tests. You should have a point of view on when that's the right approach and when it's not. One of your first contributions will be documenting methodology standards for the team. AI-native. You use AI for hypothesis generation, variation copy, and analysis acceleration — every day, not occasionally. If you describe AI as something you're "exploring," this isn't the role. Ships fast. You measure weeks in tests launched and learnings captured, not decks delivered. You'd rather run the test and learn than plan it perfectly. Gets the stats right. You catch underpowered tests, peeking, and interaction effects. You know when NOT to test. You can explain results to a non-technical stakeholder without losing them. This Role Is NOT A strategy role. You will set strategy, but you also build the pages, configure the tests, and pull the data. If you want to think about experimentation without doing it, this isn't the role. A people management role (yet). This starts as a solo operator. You'll design the function and make the case for headcount, but Year 1 is about proving the model yourself. An engineering-supported role. There is no frontend dev building your variations. There is no data engineer setting up your tracking. You are the implementation layer. Benefits Base salary: Competitive salary of $160,000-$180,000 Equity: Every point of conversion improvement flows directly to revenue across all brands. We want you invested in the long-term outcome of the experimentation program you're building. Healthcare: Medical, dental, and vision Fully remote: Work from anywhere in the US Unlimited PTO: Focused on outcomes LawnStarter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We comply with applicable state and local laws governing nondiscrimination in employment. To apply: https://weworkremotely.com/remote-jobs/lawnstarter-director-of-conversion-rate-optimization-2