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Jobs Listing
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Licensed Mental Health Professional (LPC/LMFT/LCSW) - Dublin, OH
Company: Location: Remote Published: 2026-09-26
Licensed Mental Health Professional (LCSW/LMFT/LPC) $60K-$85K/yr Position Requirement: Remote Full-Time and Part-time Positions Available FLSA Status: ExemptLocation: Dublin, OHSalary: 60K - 85K+Work from Home!
Licensed Mental Health Professional (LPC/LMFT/LCSW) - Dallas, TX
Company: Location: Remote Published: 2026-09-26
Licensed Mental Health Professional (LPC/LCSW/LMFT/LMHC) 60K-75K/yr Position Requirement: Remote Full-Time and Part-time Positions Available FLSA Status: ExemptLocation: Dallas, TXSalary: 60K - 75K+Work from Home!
Licensed Mental Health Counselor (LMHC) - Arlington, MA
Company: Location: Remote Published: 2026-09-26
Licensed Mental Health Counselor (LMHC) $70K-85K/yr Position Requirement: Remote Full-Time and Part-time Positions Available If you are looking for a new opportunity to grow with a clinician founded and clinician led organization, look no further!
Headquarters: Kitchener-Waterloo, ON; Remote - Ontario; Toronto, ON
About Faire
Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.
We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.Note: This role can also be performed remotely for candidates located in Ontario, Canada.
About this role
As the Senior Staff Machine Learning Platform Engineer, you will own the technical vision and evolution of Faire’s ML platform. You will set standards, influence org-wide architecture, and lead complex, cross-functional initiatives that unlock data science velocity at scale. This role will also be key to adapting ML workflows to take advantage of modern AI productivity tools. You won’t just build models, you will architect the systems that allow those models to help tens of thousands of small retailers compete and grow their local businesses.
What You Will Do
Define and drive the long-term architecture of Faire’s ML platform including training, inference, feature management, governance
Establish company-wide standards for code quality, testing, MLOps (CI/CD), experimentation, model lifecycle management, and observability
Lead adoption and advanced use of Unity Catalog, multi-workspace strategies, and data/ML mesh patterns
Architect highly scalable ML workflows using Spark, Delta Lake, and MLflow
Optimize performance, reliability, and cost of the ML platform
Evaluate and integrate emerging Databricks features
Stay ahead of the curve by engaging with the latest developments in machine learning and AI
Serve as senior ML technical advisor to Faire’s data science and production engineering teams
Represent Faire at ML conferences and meetups
Mentor ML engineers and raise the overall bar for Machine Learning at Faire
What it takes
10-12 years of experience building and improving large-scale ML or data platforms.
A degree (preferably graduate level) in Computer Science, Engineering, Statistics, or a related technical field.
Deep expertise in Databricks lakehouse architecture, including governance via Unity catalog, orchestration via Workflows, and cost optimization
Proven ability to design systems that support multiple data science teams and production workloads
Strong background in distributed systems, ML infrastructure, and cloud architecture.
Demonstrated technical leadership across teams and orgs; ability to influence without authority
Experience integrating LLM workflows into enterprise platforms is a plus
Previous contributions to open source ML Infrastructure projects or research publications is a very strong plus
Tech Stack
Faire uses a modern cloud based tech stack. For this role, you’ll want to be proficient with the following:
Category
Technologies
Languages
Python, SQL, Kotlin
ML Frameworks
PyTorch, PySpark, MLFlow
Big Data & Processing
Spark, Kafka, Databricks, Snowflake, Fivetran, Iceberg, Unity Catalog, Datadog, Airflow, Cockroach DB, MySQL
Cloud & Infrastructure
AWS, S3, SageMaker, Kubernetes, Docker, GitHub Actions, Terraform
Generative AI
Claude Sonnet 4.5, ChatGPT 5.2
Salary Range
Canada: the pay range for this role is $248,000 to $341,000 per year.
This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.
Faire uses Artificial Intelligence (AI) to screen and select applicants for this position.
This job posting is for an existing vacancy.Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.
Why you’ll love working at Faire
Move fast: You'll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly.
Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day.
Best in class: Our team is full of sharp, kind, and generous colleagues who care about their craft and about helping you grow in yours.
Real rewards. Competitive pay, equity, and comprehensive benefits designed to support your life inside and outside of work.
Belonging: We're intentional about building an environment where every Faire employee has equal access to opportunities, growth, and success.
Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.
Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)
Privacy
For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)
To apply: https://weworkremotely.com/remote-jobs/faire-senior-staff-machine-learning-platform-engineer
Remote: Benefits Operations Specialist - AMER
Company: Location: Remote Published: 2026-09-26
Headquarters: Remote-AMER
About Remote
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you’re not interested in interviewing for a role that isn’t currently open, we kindly ask that you wait until an active position aligns with your career goals.
We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2025 and beyond. This posting is part of our Future Opening pipeline initiative, which helps us connect with outstanding professionals early on.
By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. Being part of our Evergreen Pipeline means staying top of mind for future roles that align with your skills and experience. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.
The position
This is an exciting time to join Remote and make a personal impact in the global employment space joining our Benefits team as Benefits Operations Specialist.
This individual contributor role is part of the EOR (Employer of Record) Operations team. As a critical extension of our clients’ HR teams, EOR Ops team members navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision in over 90+ countries.
On this team, your work directly influences our customer journey and employee experience with their Benefits. As a dynamic and curious professional, you will have the opportunity to develop yourself as an experienced international Benefits Specialist.
You will report to our Benefits Operations Manager.
Key responsibilities
Provide delightful support to Employees and Clients re: Benefits in multiple areas
Benefits plans key attributes, including pricing, coverage and claims
Benefits plans enrolment and unenrollment
Benefits invoicing / billing
Benefits Remote platform
Benefits vendors’ platforms
Process and solve tickets and escalations in Zendesk/e-mail
Execute with care and precision data related tasks (preparation, entry, download etc.)
Help define/detail and execute on Standard Operating Procedures
Work closely and effectively within the Benefits team and with other Remote departments to analyse customers’ needs and deliver delightful solutions and experiences
Be able to provide analytical, administrative and technical support in maintaining the benefits programs to ensure smooth administration of plans and policies.
Maintain the operations process documents and be able to find automation possibilities to streamline process
Constantly research and systematically distill written knowledge in Notion
Be able to go from “scout to scale” and actually start things up and get things done
Be an internal and external champion of Remote's values and Benefits team's goals
Requirements
Experience in HR Operations Employee Benefits ideally in the context of delivering US PEO services
Obsessed to provide an excellent customer service experience
Strong organizational and time management skills
Strong verbal, written, and interpersonal skills to interact internally and externally at all levels
Ability to work in a fast-paced environment and multi-task effectively across various tech tools
You are a manager of one
Writes and speaks fluent English
It's not required to have experience working remotely, but considered a plus
Embraces AI and automation to work more efficiently
Benefits
You can learn more about the benefits we're offering to all internal employees at Remote by visiting our public Benefits & Perks Handbook page.
Practicals
You'll report to: Benefits Manager
Team: Operations - Benefits
Location: AMER
Application process
Profile review
Interview with recruiter
Written challenge
Interview with Manager, Benefits Operations
Interview with Director, Benefits
Bar Raiser interview
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.The annual salary range for this full-time position is$35,250—$89,250 USDBenefits
Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
work from anywhere
flexible paid time off
flexible working hours (we are async)
16 weeks paid parental leave
budget towards co-working spaces, learning and wellness (including gym memberships)
mental health support services
stock options
home office budget & IT equipment
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
Please fill out the form below and upload your CV with a PDF format.
We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. Please note we accept applications on an ongoing basis.
To apply: https://weworkremotely.com/remote-jobs/remote-benefits-operations-specialist-amer
Doximity: Client Success Manager, Pharma
Company: Location: Remote Published: 2026-09-26
Headquarters: San Francisco, CA or Remote (U.S.)
Client Success Manager, Pharma
Location: Remote
About Doximity
Doximity is the leading clinical AI company with the largest network of U.S. clinicians. Doximity’s AI-powered workflow platform is trusted by over 85% of U.S. physicians and 300+ health systems. Doximity's mission is to help clinicians be more productive so they can provide better care for their patients.
At Doximity, we value curiosity, ownership, inclusion, and a commitment to making a meaningful impact. If you're excited about solving complex problems that improve healthcare, we'd love to hear from you.
About the Role
The Client Success Manager role operates within our Rx Business Unit and Pharma Client Success team. This is a client-facing position and you should be comfortable owning your own accounts, working with a lot of autonomy. You will manage the full life cycle of projects for clients and provide a level of service that ensures an ongoing positive relationship.
You’ll need to embrace a fast-paced, tech savvy, healthcare communications environment. You will also need to be confident in managing multiple clients and priorities simultaneously. A detail-oriented, self-motivated, “can-do” personality is essential.
Cultivating, managing and maintaining all aspects of relationships with new and existing clients on assigned accounts
Responsible and accountable for the successful fulfillment of all client contracts within original contract terms from program kickoff through campaign completion.
Manage timelines for all assigned client contracts and keep Client Service Director and Sales partners informed of progress.
Collaborate with various internal/external teams to develop, iterate, and launch client content. Monitor, measure, and summarize campaign metrics.
Accurately forecast project deliverables and achieve revenue recognition goals.
Location: This role is Remote in the U.S.
What We're Looking For
We're excited to meet candidates who have many of the following qualifications:
5+ years of relevant work experience in account management within the pharmaceutical or healthcare consulting market
Understanding of the pharmaceutical regulatory review process
Client-facing experience required
Excellent written and verbal communication
Success working independently and being personally accountable for assigned client accounts
Highly organized, able to coordinate large amounts of information across multiple projects
Enthusiasm to help physicians and improve the US healthcare system
Compensation
The anticipated total compensation for this role is $90,667 - $137,520 depending on factors such as experience, skills, location, and internal equity.
Our total compensation package may include:
Base salary
Equity (where applicable)
Quarterly bonus or incentive compensation (where applicable)
Specific compensation details will be discussed during the interview process.
Benefits
In addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees. Some of our offerings include:
Medical, dental, and vision insurance
401(k) with company match
Flexible paid time off and company holidays
Paid parental leave
Professional development and learning opportunities
Wellness and mental health resources
Remote work support and home office stipend (where applicable)
Why You'll Love Working Here
At Doximity, you'll join a mission-driven company where your work has a meaningful impact on healthcare. We believe great ideas come from empowered teams, and we're committed to creating an environment where people can do their best work.
Make a real impact. Help build products that support over a million healthcare professionals and ultimately improve patient care.
Work with exceptional teammates. Collaborate with thoughtful, talented colleagues who value curiosity, humility, and continuous learning.
Enjoy flexibility and trust. We support flexible ways of working and empower employees with the autonomy to own their work.
Grow your career. Take on meaningful challenges, develop new skills, and shape your career through mentorship and professional development.
Bring your authentic self. We're committed to fostering an inclusive culture where diverse perspectives are welcomed, respected, and celebrated.
Our Hiring Process & AI Tools
Doximity may use artificial intelligence (AI)-enabled tools throughout the hiring process to help improve the candidate experience and support our recruiting team. These tools may assist with administrative tasks such as scheduling, general communication, interview coordination, note-taking, or summarizing interview feedback. Human recruiters and hiring managers make all hiring decisions. We are committed to using AI responsibly, transparently, and in accordance with applicable laws.
Equal Employment Opportunity
Doximity is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone can thrive. We consider all qualified applicants without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.
If you require a reasonable accommodation during the application or interview process, please let us know so we can support your participation.
To apply: https://weworkremotely.com/remote-jobs/doximity-client-success-manager-pharma
Doximity: Business Development Representative, Enterprise
Company: Location: Remote Published: 2026-09-26
Headquarters: Remote
Business Development Representative
Location: RemoteEmployment Type: Full-timeReports to: Vice President, Enterprise Partnerships
About Doximity
Doximity is the leading clinical AI company with the largest network of U.S. clinicians. Doximity’s AI-powered workflow platform is trusted by over 85% of U.S. physicians and 300+ health systems. Doximity's mission is to help clinicians be more productive so they can provide better care for their patients.
At Doximity, we value curiosity, ownership, inclusion, and a commitment to making a meaningful impact. If you're excited about solving complex problems that improve healthcare, we'd love to hear from you.
About the Role
We’re looking for a motivated, curious, and results-driven Business Development Representative (BDR) to help grow our sales pipeline and introduce prospective customers to the Enterprise Team at Doximity.
As a BDR, you’ll be responsible for identifying and engaging potential customers, understanding their business needs, and creating qualified opportunities for our New Business Sales Team. You’ll be one of the first points of contact prospects have with our company, so strong communication skills, persistence, and a genuine interest in helping customers solve problems are essential.
This is a great opportunity for someone who wants to build a career in sales, learn how businesses evaluate and purchase solutions, and directly contribute to company growth.
Location: This role is: Remote in the U.S.
What We're Looking For
We're excited to meet candidates who have many of the following qualifications:
Strong written and verbal communication skills.
Confidence communicating with new people by phone, email, and video.
A proactive, persistent, and goal-oriented mindset.
Strong organizational and time-management skills.
Ability to learn quickly and communicate complex ideas clearly.
Comfort working in a fast-paced, metrics-driven environment.
Coachability and a desire to continuously improve.
Ability to handle rejection professionally and maintain momentum.
What You’ll Do
Identify and research prospective customers within our target market.
Qualify inbound leads and support requests
Engage prospects in thoughtful conversations to understand their challenges, priorities, and goals.
Qualify inbound and outbound leads and determine whether there is a strong potential fit.
Schedule qualified meetings and opportunities for New Business Sales Team
Maintain accurate activity information in Salesforce
Proactively reach out to conference attendee lists to set up in person meetings for team attendees
Meet or exceed monthly and quarterly goals
Nice to Have
Previous experience in sales, business development, customer-facing roles
Previous Healthcare/ Healthcare Tech experience
Experience with CRM and sales engagement tools such as Salesforce, ZoomInfo, LinkedIn, Definitive Healthcare, etc.
How Success will be Measured
Success in this role will be measured through a combination of:
Qualified meetings booked.
Sales opportunities created.
Pipeline generated.
Overall Team Performance.
Quality of opportunities passed to the sales team.
Team Partnership and Execution
Compensation
The anticipated total compensation for this role is $64,800 -$93,680, depending on factors such as experience, skills, location, and internal equity.
Our total compensation package may include:
Base salary
Equity (where applicable)
Annual bonus or incentive compensation (where applicable)
Specific compensation details will be discussed during the interview process.
Benefits
In addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees. Some of our offerings include:
Medical, dental, and vision insurance
401(k) with company match
Flexible paid time off and company holidays
Paid parental leave
Professional development and learning opportunities
Wellness and mental health resources
Remote work support and home office stipend (where applicable)
Why You'll Love Working Here
At Doximity, you'll join a mission-driven company where your work has a meaningful impact on healthcare. We believe great ideas come from empowered teams, and we're committed to creating an environment where people can do their best work.
Make a real impact. Help build products that support over a million healthcare professionals and ultimately improve patient care.
Work with exceptional teammates. Collaborate with thoughtful, talented colleagues who value curiosity, humility, and continuous learning.
Enjoy flexibility and trust. We support flexible ways of working and empower employees with the autonomy to own their work.
Grow your career. Take on meaningful challenges, develop new skills, and shape your career through mentorship and professional development.
Bring your authentic self. We're committed to fostering an inclusive culture where diverse perspectives are welcomed, respected, and celebrated.
Our Hiring Process & AI Tools
Doximity may use artificial intelligence (AI)-enabled tools throughout the hiring process to help improve the candidate experience and support our recruiting team. These tools may assist with administrative tasks such as scheduling, general communication, interview coordination, note-taking, or summarizing interview feedback. Human recruiters and hiring managers make all hiring decisions. We are committed to using AI responsibly, transparently, and in accordance with applicable laws.
Equal Employment Opportunity
Doximity is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone can thrive. We consider all qualified applicants without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.
If you require a reasonable accommodation during the application or interview process, please let us know so we can support your participation.
To apply: https://weworkremotely.com/remote-jobs/doximity-business-development-representative-enterprise
Remote: Benefits Operations Specialist - AMER
Company: Location: Remote Published: 2026-09-26
Headquarters: Remote-Canada
About Remote
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you’re not interested in interviewing for a role that isn’t currently open, we kindly ask that you wait until an active position aligns with your career goals.
We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2025 and beyond. This posting is part of our Future Opening pipeline initiative, which helps us connect with outstanding professionals early on.
By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. Being part of our Evergreen Pipeline means staying top of mind for future roles that align with your skills and experience. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.
The position
This is an exciting time to join Remote and make a personal impact in the global employment space joining our Benefits team as Benefits Operations Specialist.
This individual contributor role is part of the EOR (Employer of Record) Operations team. As a critical extension of our clients’ HR teams, EOR Ops team members navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision in over 90+ countries.
On this team, your work directly influences our customer journey and employee experience with their Benefits. As a dynamic and curious professional, you will have the opportunity to develop yourself as an experienced international Benefits Specialist.
You will report to our Benefits Operations Manager.
Key responsibilities
Provide delightful support to Employees and Clients re: Benefits in multiple areas
Benefits plans key attributes, including pricing, coverage and claims
Benefits plans enrolment and unenrollment
Benefits invoicing / billing
Benefits Remote platform
Benefits vendors’ platforms
Process and solve tickets and escalations in Zendesk/e-mail
Execute with care and precision data related tasks (preparation, entry, download etc.)
Help define/detail and execute on Standard Operating Procedures
Work closely and effectively within the Benefits team and with other Remote departments to analyse customers’ needs and deliver delightful solutions and experiences
Be able to provide analytical, administrative and technical support in maintaining the benefits programs to ensure smooth administration of plans and policies.
Maintain the operations process documents and be able to find automation possibilities to streamline process
Constantly research and systematically distill written knowledge in Notion
Be able to go from “scout to scale” and actually start things up and get things done
Be an internal and external champion of Remote's values and Benefits team's goals
Requirements
Experience in HR Operations Employee Benefits ideally in the context of delivering US PEO services
Obsessed to provide an excellent customer service experience
Strong organizational and time management skills
Strong verbal, written, and interpersonal skills to interact internally and externally at all levels
Ability to work in a fast-paced environment and multi-task effectively across various tech tools
You are a manager of one
Writes and speaks fluent English
It's not required to have experience working remotely, but considered a plus
Embraces AI and automation to work more efficiently
Benefits
You can learn more about the benefits we're offering to all internal employees at Remote by visiting our public Benefits & Perks Handbook page.
Practicals
You'll report to: Benefits Manager
Team: Operations - Benefits
Location: AMER
Application process
Profile review
Interview with recruiter
Written challenge
Interview with Manager, Benefits Operations
Interview with Director, Benefits
Bar Raiser interview
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.The annual salary range for this full-time position is$35,250—$89,250 USDBenefits
Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
work from anywhere
flexible paid time off
flexible working hours (we are async)
16 weeks paid parental leave
budget towards co-working spaces, learning and wellness (including gym memberships)
mental health support services
stock options
home office budget & IT equipment
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
Please fill out the form below and upload your CV with a PDF format.
We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. Please note we accept applications on an ongoing basis.
To apply: https://weworkremotely.com/remote-jobs/remote-benefits-operations-specialist-amer
Ping Identity: Customer Success Manager
Company: Location: Remote Published: 2026-09-26
Headquarters: UK - Remote
About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. The Customer Success Manager (CSM) is responsible for driving adoption, value realization, renewal, and expansion within a defined portfolio of customers. You will act as the primary post‑sales relationship owner, orchestrating the right resources across Support, Product, Services, and Sales to ensure customers achieve their desired outcomes and view us as a strategic partner.
Key Responsibilities
1. Customer Outcomes & Revenue
Own customer health, retention, and risk management for your portfolio, in partnership with Sales and Renewals.
Build, maintain, and execute customer success plans for priority accounts, with clear business outcomes, milestones, and owners.
Proactively identify renewal and churn risk, create save plans, and track mitigation activities.
Surface and qualify expansion opportunities (cross‑sell, up‑sell, use‑case expansion) and collaborate with Sales/Account Management to progress them.
2. Adoption & Value Realisation
Translate customer objectives into measurable outcomes and ensure progress is tracked and communicated.
Regularly review usage data, health scores, and telemetry to spot gaps, drive adoption plays, and prevent value erosion.
Deliver value‑focused reviews (e.g., Success Plan /EBRs), telling a clear story that connects product usage to business results.
3. Customer Engagement & Advocacy
Build and maintain strong, trust‑based relationships with day‑to‑day contacts, project owners, and business sponsors.
Run a structured cadence of check‑ins, workshops, and governance reviews, tailored to customer segment and lifecycle stage.
Capture and share customer feedback, ensuring issues are followed through to resolution and learnings are socialized internally.
Identify and develop customer advocates for references, testimonials, case studies, and events.
4. Operational Excellence & Tooling
Keep customer records accurate and up‑to‑date in CS tools and CRM (health scores, notes, success plans, risks, and actions).
Use standardized playbooks and processes for adoption, development, and renewal preparation.
Prepare and maintain account success plans that give leadership clear visibility into status, risk, and opportunity.
Contribute to continuous improvement of CS processes, templates, and best practices.
5. Cross‑Functional Collaboration
Partner with Sales/Account Executives on account strategy, renewal preparation, and executive engagement.
Work with Support and Engineering to manage escalations, communicate status to customers, and prevent repeat issues.
Collaborate with Product Management and CS Architecture/Onboarding to share customer insights and influence roadmap and enablement.
Coordinate with Professional Services on project scoping, delivery alignment, and handoffs.
Required Experience & Skills
Experience in Customer Success, Account Management, Consulting, or similar customer‑facing role in B2B SaaS / enterprise software.
Proven track record managing a portfolio of mid‑ to large‑enterprise customers and delivering against retention targets.
Strong understanding of subscription / recurring revenue models and the drivers of churn and expansion.
Ability to engage confidently with technical and non‑technical stakeholders (from admins to Director/VP level).
Comfortable working with data and dashboards (usage, health, NPS/CSAT) and turning insights into clear actions.
Excellent communication, presentation, and storytelling skills.
Strong organization and time management, with the ability to prioritize across multiple accounts and workstreams.
Preferred Qualifications
Experience in Identity & Access Management (IAM), security, or adjacent enterprise SaaS.
Hands‑on experience with Customer Success platforms (e.g., Gainsight, Totango, ChurnZero) and CRM (e.g., Salesforce).
Experience running QBRs/EBRs and building structured success plans.
Exposure to working with distributed / global teams.
Key Performance Indicators (KPIs)
The Customer Success Manager will be measured on a combination of:
Renewal Rate for assigned accounts.
Net Revenue Retention (NRR) / expansion pipeline influenced or sourced.
Portfolio health: average health score, coverage and freshness of success plans,
Strategic Touchpoint Delivery - EBR’s, Value Unlocks, Road Maps, Success Plan Reviews..
Customer advocacy and satisfaction: NPS/CSAT scores, references, and participation in marketing/customer programs.
Operational excellence: data quality in systems, timely updates, and adherence to core CS processes.
Behaviours & Values
Customer‑obsessed: consistently acts in the best interest of the customer and their outcomes.
Data‑informed: uses metrics and evidence to guide decisions and prioritization.
Collaborative: works openly with peers and partners, sharing information and removing silos.
Accountable: owns commitments, communicates proactively, and follows through.
Growth mindset: seeks feedback, learns quickly, and adapts to change.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.
Here are just a few of the things that make Ping special:
A company culture that empowers you to do your best work.
Employee Resource Groups that create a sense of belonging for everyone.
Regular company and team bonding events.
Competitive benefits and perks.
Global volunteering and community initiatives
Our Benefits:
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
To apply: https://weworkremotely.com/remote-jobs/ping-identity-customer-success-manager-1
Faire: Director, Global Equity
Company: Location: Remote Published: 2026-09-26
Headquarters: Remote - US
About Faire
Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.
We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.About this role
Faire is revolutionizing wholesale and helping local retailers and their suppliers succeed in a technology-enabled era. As a Director, Global Equity, you will own and continue to evolve Faire’s global equity programs, building on an existing foundation while enhancing the structure, rigor, and scalability required to support public company readiness. This is a high-impact role for someone who thrives in fast-paced environments, brings strong judgment, and wants to shape how equity operates with true end-to-end ownership.
As a Director, Global Equity You Will
Own and scale Faire’s global equity programs end-to-end, spanning plan design, administration, accounting, compliance, and employee experience across all equity award types and jurisdictions.
Serve as the senior owner of equity operations, partnering with Finance, Accounting, Payroll, Legal, and People to build durable, audit-ready processes that scale with company growth.
Lead public company equity responsibilities, including SEC reporting support, insider trading programs, audit readiness, and the design and operation of equity-related internal controls.
Oversee the full equity lifecycle, including grant issuance, vesting, exercises, releases, share pool management, and reconciliations between the equity platform and general ledger.
Design, implement, and optimize equity systems and workflows, including Shareworks (or equivalent) integrations with payroll, HRIS, and financial reporting systems.
Act as a trusted advisor and escalation point for complex employee, executive, and stakeholder equity matters, exercising sound judgment and discretion.
Proactively manage global regulatory, tax, and compliance risk, partnering with Legal and external advisors to ensure equity programs remain compliant as Faire scales internationally.
Qualifications
Bachelor’s degree in Economics, Finance, Accounting, Law or equivalent practical experience
10+ years of experience in stock plan administration, including leadership in complex or high-growth environments
CEP certification strongly preferred
Deep expertise in global equity programs, with hands-on knowledge of legal, tax, and payroll considerations across multiple jurisdictions.
Experience with designing and implementing an Employee Stock Purchase Plan
Proven experience scaling equity programs through private-to-public readiness or public company operations.
Advanced analytical and systems skills; Shareworks (or equivalent) expertise required.
Demonstrated ability to influence cross-functionally without authority, including working with senior leaders.
You are resourceful and not afraid to roll up your sleeves.
Salary Range
California & New York: the pay range for this role is $184,000 to $253,000 per year.
Zone B: the pay range for this role is $165,500 to $227,500 per year.
Zone C: the pay range for this role is $147,000 to $202,500 per year.
Note: This is a remote role open to candidates located in Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin
This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.
Why you’ll love working at Faire
Move fast: You'll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly.
Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day.
Best in class: Our team is full of sharp, kind, and generous colleagues who care about their craft and about helping you grow in yours.
Real rewards. Competitive pay, equity, and comprehensive benefits designed to support your life inside and outside of work.
Belonging: We're intentional about building an environment where every Faire employee has equal access to opportunities, growth, and success.
Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.
Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)
Privacy
For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)
To apply: https://weworkremotely.com/remote-jobs/faire-director-global-equity
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