About UsPatientIQ is the leading outcomes intelligence platform for healthcare — purpose-built to help health systems, specialty practices, medical device companies, and medical societies collect, analyze, and act on patient-reported outcomes data at scale. Our platform — ClinicalPRO, ResearchPRO, and DataPRO — powers clinical research, post-market surveillance, registry management, and value-based care programs across hundreds of provider organizations and some of the largest device manufacturers in the world.About The RolePatientIQ is hiring its first VP of Customer Growth — a revenue-generating commercial leader who will own net revenue retention, expansion ARR, and the strategic account program across our full customer base. This is not a traditional CS role. The VP Customer Growth carries expansion quota, builds a CS-as-revenue model, and leads a team that includes Customer Success-Enterprise, Outcomes Research & Registries, and Customer Success-Specialty Practice. The incoming leader will inherit a strong team, a clear structure, and a commercially ambitious mandate: grow NRR to 120%+ while protecting and expanding relationships with some of the most consequential health systems and specialty practices in the country.Role ResponsibilitiesOwn the full NRR and expansion ARR targets for PatientIQ — the primary commercial metric for this roleLead three teams: CS Enterprise (health systems, new strategic partners), CS Specialty Practice (specialty practices), and Outcomes Research & Registries (Provider, MedTech, Societies)Carry and manage personal expansion quota; build and administer CSM-level expansion incentive plans tied to ARR growthOwn the Strategic Account Program for named accounts — executive relationship management, multi-year expansion planning, and EBR cadenceBuild the CS-as-revenue operating model: playbooks, tooling, metrics, and team structure that treats CS as a growth engine, not a cost centerPartner with the VP Provider Sales in a commercial pod model — aligned coverage of Enterprise and Specialty accounts from sale through expansionDrive the Enterprise/Specialty Practice bifurcation to full execution: differentiated service models, CSM ratios, and segment-specific expansion playsDevelop and retain a high-performing team — coaching (CS Enterprise), (CS Specialty), and (Outcomes Research & Registries)Oversee FY2027 headcount plan and capacity modelingRequirementsIDEAL QUALIFICATIONS8+ years in Customer Success, Account Management, or commercial CS leadership in B2B SaaS or health technologyProven track record carrying and exceeding expansion quota — you have personally owned NRR targets, not just supported themExperience building CS-as-revenue models: CSM incentive design, expansion playbooks, and tech-touch at scaleHealth system or clinical technology account management experience — you understand how health systems buy, renew, and expandLed teams of 10+ including CS Directors or senior individual contributorsDemonstrated ability to grow NRR from 120%+ in a prior roleDual-track model experience: Enterprise and Specialty simultaneously, with differentiated service approachesHubSpot CRM fluency; data-driven approach to account health and expansion forecastingAbility to travel up to 50%BenefitsWHY WORK HERE?PatientIQ was recently selected as one of the top 50 "Best Small Companies to Work For in Chicago" and we pride ourselves on our team culture and shared passion for working together to solve meaningful problems in health care to improve patient lives. Check out a few of our benefits below:Great Benefits - top-notch health, dental, and vision insurance. Additional perks available, including 401KWe are Mission Driven - our team is motivated to solve complex problems, drive medicine forward, and ultimately improve patient outcomesTrue Idea Meritocracy - great ideas win out. We encourage all team members to challenge the status quo because our mission demands thisFlexible Time Off - we trust you to take the time you need when you feel it is appropriate, given your workload and responsibilities. No need to track it or save upWorld-Class Team - we're at the top of our industry because of our employees. They're the best investment we can make, and we never forget thatFast Growing - we are building the largest platform for healthcare providers, industry partners, researchers, and others to collaborate on the mission to improve patient outcomes

Headquarters: Remote - Romania Who we are At Fortis Games we aspire to make great games that bring people together while redefining how game companies work. We believe in building a sense of belonging through our games, their communities, and how we operate and treat each other. Through our game communities, we will create powerful connections and lasting memories. We will foster a culture of diversity, equity and belonging where together our diverse skills, experiences and backgrounds impact the games we make. We are an early but mighty organization with a leadership team of game industry veterans. There are many opportunities for you to have a big impact on the products we'll be making as well as the overall direction of the company. If you're passionate about tackling difficult problems with direct and thoughtful communication and team first mentality, we may be the right place for you. About the role:As a Staff Product Manager at Fortis Games, you’ll partner closely with Design and cross-functional teams to help scale one of our newer portfolio titles—built to engage multiple casual audiences—as it moves through soft launch and toward global release. In this role, you’ll sit at the intersection of product strategy and game systems design, taking ownership of the game’s economic structure, monetization approach, and Live Ops direction. At a pivotal moment in the product’s lifecycle, you’ll focus on translating a strong creative foundation into a scalable, commercially sustainable business. This means shaping progression systems, strengthening economic cohesion, and using disciplined experimentation to drive meaningful performance gains.What You’ll Achieve:Own the evolution of a multi-layered economy spanning multiple vertical progression systems and gameplay loops, ensuring long-term health and cohesion.Drive monetization strategy across the product optimizing monetization systems, progression balance, and overall commercial performance.Lead structured experimentation across economy and Live Ops, designing and evaluating A/B tests that materially impact retention, ARPDAU, and long-term LTV.Identify and close performance gaps during soft launch by translating data signals into clear product decisions and structural system improvements.Define and scale Live Ops strategy—including event cadence, segmentation, personalization, and offer testing—to support global launch readiness.Partner deeply with design, producers, engineering, analytics, and central teams to align execution with business goals.Write high-quality, actionable product specifications that enable speed without compromising system integrity.Surface competitive insights and market learnings to inform roadmap direction and portfolio positioning.Operate with ownership and accountability—bringing clarity, prioritization, and structured decision-making to a fast-moving environment.What You’ll Need to Be Successful5–8+ years of product management experience in F2P mobile games, with meaningful exposure to live operations and revenue-driving systems.Proven experience contributing to or building a live game with measurable commercial performance; direct KPI ownership is strongly preferred.The ambition and conviction to help build and scale a product that defines its category.The ability to make hard prioritization decisions under pressure—balancing commercial impact, system health, and player experience with clarity and discipline.Deep expertise in monetization design and economy modeling.Strong understanding of complex gameplay loops and how economic decisions ripple across retention and engagement.Proven ability to design, run, and interpret A/B tests during soft launch or live scaling phases.Strong analytical fluency and comfort partnering closely with data teams (Excel, SQL, Looker, or similar tools).A systems-thinking mindset with the ability to anticipate second-order impacts of product decisions.Experience operating in fast-paced environments with high autonomy and accountability.Ability to influence across disciplines and bring alignment in cross-functional, remote-first teams.Clear long-term commitment to product leadership within games.Genuine passion for building commercially successful, system-driven products.Why join usThere are many reasons to join us, but here are a few:We strongly believe we are changing how games studios operate and at the core of what we do is making great games that create a connected communityWe're not just about making Games Where You Belong. We're also about building communities where our people belong. That's why Fortis is a thriving environment that celebrates diversity, embraces inclusivity, and fosters growth.Build and grow with a seasoned team of accomplished talent who have left an impactful mark in their disciplines, both in and out of gamingFortis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. To apply: https://weworkremotely.com/remote-jobs/fortis-games-staff-product-manager

Headquarters: United States Building the Future of Crypto  Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.   What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.   Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.   As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.   Become a Krakenite and build the future of crypto! Proof of work   The team Given our rapid growth, we are looking for a proactive Product Manager to join Kraken’s Financial Systems product group. You’ll play a critical role in shaping and scaling the systems that underpin Kraken’s accounting, treasury, and financial operations, while acting as a strong bridge between engineering, finance, treasury, and the broader product organisation. Your product area has not previously operated within a fully established product structure. As such, there is a unique opportunity to shape and define how product management operates across Kraken’s core financial systems, setting clear ownership, vision, and ways of working. You’ll be working closely with the teams that own Kraken’s accounting, treasury, and financial control platforms, as well as partnering with product owners across the organisation whose products and services interact with Finance and Treasury. These systems are foundational to the business, supporting accurate financial reporting, liquidity management, regulatory requirements, and day-to-day operational decision-making across crypto-native products, tokenized equities, and traditional financial instruments. You will report into the Senior Product Manager of this domain, operating at the intersection of highly technical systems, complex financial workflows, and cross-product dependencies.   The opportunity Be the product manager for Kraken’s Financial Systems, covering accounting, treasury, and related financial platforms. Work closely with your engineering squads to establish a strong product culture and clear ownership within a historically project-driven domain. Partner deeply with Finance, Treasury, Accounting, Risk, and Compliance stakeholders to understand their needs and translate them into scalable, reliable system capabilities. Collaborate with product owners across the organisation whose teams integrate with or depend on financial and treasury systems, ensuring alignment, clear interfaces, and shared priorities. Collaborate closely with developers to ensure complex financial and technical challenges are solved in ways that ensure accuracy, auditability, scalability, and resilience. Drive the development process end-to-end, ensuring products are delivered on time and meet Kraken’s quality, reliability, and control standards. Participate in strengthening the overall product group through close collaboration with your globally distributed team of fellow product managers.   Skills you should HODL Prior experience in product management or technical product management. Experience working on complex internal systems, platforms, or enterprise software, ideally within financial services or trading environments. Deep understanding of financial instruments and markets, including crypto assets, tokenized equities, derivatives, securities, and their associated lifecycle events. Strong knowledge of payment processes and methods, including fiat and crypto rails, settlement, clearing, and reconciliation concepts. A background that enables you to engage confidently in discussions around system design, integrations, data models, and trade-offs impacting reliability and performance. Ability to bridge highly technical system design with financial, accounting, and treasury requirements.   Nice to haves Experience with accounting systems, treasury management systems, or financial data platforms. Familiarity with financial controls, audits, or regulatory reporting requirements across multiple jurisdictions. Experience coordinating across multiple product teams with shared platform dependencies. Experience integrating systems across trading, payments, custody, or securities platforms. Experience working in a fast-paced start-up or scale-up environment.     Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.   Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!   As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.  Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice To apply: https://weworkremotely.com/remote-jobs/kraken-product-manager-ii-financial-systems

Headquarters: Cluj-Napoca, Cluj County, Romania Who we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.What you will do:Deliver outstanding customer support via emails, calls, and chatsBuild strong and lasting customer relationshipsResolve customer issues quickly and efficiently, ensuring high-quality solutionsKeep up with evolving tools and technologyEscalate complex issues to the appropriate team for resolutionApply the latest and greatest customer happiness practicesMaintain a deep understanding of client solutions and meet KPIsCommunicate with developers and cross-functional specialistsWhat you need to succeed in this role:Fluency in German and English (C1 or higher), both spoken and written6–12 months of experience in customer supportStrong analytical thinking, research, and problem-solving skillsTech-savvy, with strong system-handling skills, including routine navigation of Google Workspace or Microsoft-based environmentsFast and accurate typing skills with confident multi-platform usageProven customer service communication skills, including:Objection handlingStructured and benefit-oriented dialogueEmpathy and clear, professional articulationAbility to consistently apply these communication skills across all customer interaction channelsPositive, proactive, and responsible attitudePersonal computer (minimum 8 GB RAM) with a stable internet connection (50 Mbps download / 40 Mbps upload)Benefits and Perks:Flexible schedule (24/7)Opportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also – internal health policyResponsive leadership interested in your development and long-lasting cooperationGreenhouse conditions for self-developmentA culture built on trust, with no time-tracking requirements*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.Know someone perfect for the role? Refer them and get rewarded!We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. To apply: https://weworkremotely.com/remote-jobs/supportyourapp-fluent-german-english-l1-customer-support-consultant-eu-remote-1

Headquarters: Prešov, Prešov Region, Slovakia Who we are? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding customer support via emails, calls, and chats Build strong and lasting customer relationships Resolve customer issues quickly and efficiently, ensuring high-quality solutions Keep up with evolving tools and technology Escalate complex issues to the appropriate team for resolution Apply the latest and greatest customer happiness practices Maintain a deep understanding of client solutions and meet KPIs Communicate with developers and cross-functional specialists What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written 6–12 months of experience in customer support Strong analytical thinking, research, and problem-solving skills Tech-savvy, with strong system-handling skills, including routine navigation of Google Workspace or Microsoft-based environments Fast and accurate typing skills with confident multi-platform usage Proven customer service communication skills, including: Objection handling Structured and benefit-oriented dialogue Empathy and clear, professional articulation Ability to consistently apply these communication skills across all customer interaction channels Positive, proactive, and responsible attitude Personal computer (minimum 8 GB RAM) with a stable internet connection (50 Mbps download / 40 Mbps upload) Benefits and Perks: Flexible schedule (24/7) Opportunity to cooperate fully remotely Inclusive international environment Compensation in USD Rewards for referring friends Balance between project workload and personal time, but also – internal health policy Responsive leadership interested in your development and long-lasting cooperation Greenhouse conditions for self-development A culture built on trust, with no time-tracking requirements *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. To apply: https://weworkremotely.com/remote-jobs/supportyourapp-fluent-german-english-l1-customer-support-consultant-eu-remote-1

Headquarters: Košice, Košice Region, Slovakia Who we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.What you will do:Deliver outstanding customer support via emails, calls, and chatsBuild strong and lasting customer relationshipsResolve customer issues quickly and efficiently, ensuring high-quality solutionsKeep up with evolving tools and technologyEscalate complex issues to the appropriate team for resolutionApply the latest and greatest customer happiness practicesMaintain a deep understanding of client solutions and meet KPIsCommunicate with developers and cross-functional specialistsWhat you need to succeed in this role:Fluency in German and English (C1 or higher), both spoken and written6–12 months of experience in customer supportStrong analytical thinking, research, and problem-solving skillsTech-savvy, with strong system-handling skills, including routine navigation of Google Workspace or Microsoft-based environmentsFast and accurate typing skills with confident multi-platform usageProven customer service communication skills, including:Objection handlingStructured and benefit-oriented dialogueEmpathy and clear, professional articulationAbility to consistently apply these communication skills across all customer interaction channelsPositive, proactive, and responsible attitudePersonal computer (minimum 8 GB RAM) with a stable internet connection (50 Mbps download / 40 Mbps upload)Benefits and Perks:Flexible schedule (24/7)Opportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also – internal health policyResponsive leadership interested in your development and long-lasting cooperationGreenhouse conditions for self-developmentA culture built on trust, with no time-tracking requirements*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.Know someone perfect for the role? Refer them and get rewarded!We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. To apply: https://weworkremotely.com/remote-jobs/supportyourapp-fluent-german-english-customer-support-consultant-banking-remotely

Headquarters: Košice, Košice Region, Slovakia Who we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.What you will do:Deliver outstanding customer support via emails, calls, and chatsBuild strong and lasting customer relationshipsResolve customer issues quickly and efficiently, ensuring high-quality solutionsKeep up with evolving tools and technologyEscalate complex issues to the appropriate team for resolutionApply the latest and greatest customer happiness practicesMaintain a deep understanding of client solutions and meet KPIsCommunicate with developers and cross-functional specialistsWhat you need to succeed in this role:Fluency in German and English (C1 or higher), both spoken and written6–12 months of experience in customer supportStrong analytical thinking, research, and problem-solving skillsTech-savvy, with strong system-handling skills, including routine navigation of Google Workspace or Microsoft-based environmentsFast and accurate typing skills with confident multi-platform usageProven customer service communication skills, including:Objection handlingStructured and benefit-oriented dialogueEmpathy and clear, professional articulationAbility to consistently apply these communication skills across all customer interaction channelsPositive, proactive, and responsible attitudePersonal computer (minimum 8 GB RAM) with a stable internet connection (50 Mbps download / 40 Mbps upload)Benefits and Perks:Flexible schedule (24/7)Opportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also – internal health policyResponsive leadership interested in your development and long-lasting cooperationGreenhouse conditions for self-developmentA culture built on trust, with no time-tracking requirements*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.Know someone perfect for the role? Refer them and get rewarded!We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. To apply: https://weworkremotely.com/remote-jobs/supportyourapp-fluent-german-english-l1-customer-support-consultant-eu-remote

Headquarters: Timișoara, Timiș, Romania Who we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.What you will do:Deliver outstanding customer support via emails, calls, and chatsBuild strong and lasting customer relationshipsResolve customer issues quickly and efficiently, ensuring high-quality solutionsKeep up with evolving tools and technologyEscalate complex issues to the appropriate team for resolutionApply the latest and greatest customer happiness practicesMaintain a deep understanding of client solutions and meet KPIsCommunicate with developers and cross-functional specialistsWhat you need to succeed in this role:Fluency in German and English (C1 or higher), both spoken and written6–12 months of experience in customer supportStrong analytical thinking, research, and problem-solving skillsTech-savvy, with strong system-handling skills, including routine navigation of Google Workspace or Microsoft-based environmentsFast and accurate typing skills with confident multi-platform usageProven customer service communication skills, including:Objection handlingStructured and benefit-oriented dialogueEmpathy and clear, professional articulationAbility to consistently apply these communication skills across all customer interaction channelsPositive, proactive, and responsible attitudePersonal computer (minimum 8 GB RAM) with a stable internet connection (50 Mbps download / 40 Mbps upload)Benefits and Perks:Flexible schedule (24/7)Opportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also – internal health policyResponsive leadership interested in your development and long-lasting cooperationGreenhouse conditions for self-developmentA culture built on trust, with no time-tracking requirements*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.Know someone perfect for the role? Refer them and get rewarded!We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. To apply: https://weworkremotely.com/remote-jobs/supportyourapp-fluent-german-english-l1-customer-support-consultant-eu-remote

Headquarters: Alicante, Valencian Community, Spain Who we are?SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.What you will do:Deliver outstanding customer support via calls, chats and emailsBuild strong and lasting customer relationshipsKeep up with evolving tools and technologyHandle sensitive customer data with care and securityApply the latest and greatest customer happiness practicesMaintain deep understanding of client solutions and meet KPICommunicate with developers and cross-functional specialistsWhat you need to succeed in this role: Native Finnish and good English communication skills (at B2 level or higher)6+ months of experience in customer support roleCRM systems expertiseStrong analytical thinking and research skillsPositive, proactive and responsible attitudePersonal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)Will be a great plus: Experience in technical supportWhat you get in return:Provide services during flexible hoursOpportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also – internal health policyResponsive leadership interested in your development and long-lasting cooperationGreenhouse conditions for self-developmentA culture built on trust, with no time-tracking requirementsIf this is about you — let’s get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together *Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. To apply: https://weworkremotely.com/remote-jobs/supportyourapp-native-finnish-customer-support-consultant-remotely

Headquarters: Bergen, Vestland, Norway Who we are?SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.What you will do:Deliver outstanding customer support via calls, chats and emailsBuild strong and lasting customer relationshipsKeep up with evolving tools and technologyHandle sensitive customer data with care and securityApply the latest and greatest customer happiness practicesMaintain deep understanding of client solutions and meet KPICommunicate with developers and cross-functional specialistsWhat you need to succeed in this role: Native Danish and good English communication skills (at B2 level or higher)6+ months of experience in customer support roleCRM systems expertiseStrong analytical thinking and research skillsPositive, proactive and responsible attitudePersonal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)Will be a great plus: Experience in technical supportWhat you get in return:Provide services during flexible hoursOpportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also – internal health policyResponsive leadership interested in your development and long-lasting cooperationGreenhouse conditions for self-developmentA culture built on trust, with no time-tracking requirementsIf this is about you — let’s get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together *Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. To apply: https://weworkremotely.com/remote-jobs/supportyourapp-native-danish-customer-support-consultant-remotely