Senior Product Designer – Product Design / UXRemote – LATAM / Full-time / RemoteInfo on the Senior Product Designer roleReady to take the next step in your international career? We can support you!Ubiminds is a GPTW-certified, people-first company that partners with American software product companies to scale their global teams. We connect top LATAM talent with international product companies while providing full employer-of-record support and long-term career development.In this opportunity, you will join a product-driven organization focused on delivering mobile-first and data-driven user experiences. The team builds products used by millions of users and relies heavily on research, experimentation, and analytics to continuously improve the user journey.This role combines UX strategy, product thinking, and hands-on design execution, contributing to the creation of high-quality digital experiences across web and mobile platforms.ChallengeWe are looking for a Senior Product Designer (5+ years) who thrives in user-centered design environments and enjoys solving complex product challenges.You will work closely with Product Managers, Engineers, Data Analysts, and Researchers to identify opportunities, improve critical user journeys, and design intuitive, scalable product experiences.This role requires strong ability to translate complex product problems into elegant design solutions, supported by quantitative and qualitative insights.As a senior contributor, you will also help evolve the design system, contribute to design culture, and ensure that design decisions remain aligned with business objectives and user needs.ResponsibilitiesChampion design thinking and promote collaboration across teamsCollaborate with Product, Engineering, Data, and Research teams to identify user needs and define product requirementsDesign end-to-end product experiences across web and mobile platformsTranslate complex problems into clear user journeys and design solutionsAlign design decisions with business goals and product strategyCreate and maintain design artifacts, including:Information architecture diagramsUser flowsUser stories and use casesWireframes and high-fidelity mockupsInteractive prototypesPrototype and test user interactions and workflowsUse qualitative and quantitative research insights to guide design decisionsAnalyze product analytics and behavioral data to improve user experienceContribute to the evolution and governance of the design systemParticipate in design critiques, providing and receiving constructive feedbackDocument design decisions and maintain clear product design documentationMandatory Skills5+ years of professional experience in product designStrong portfolio demonstrating end-to-end UX/UI design workProven experience applying human-centered design principlesExperience designing for web and mobile applicationsAbility to lead or independently execute medium to large product initiativesExperience conducting or leveraging user research (discovery and validation)Experience using analytics and behavioral data to inform design decisionsExperience working with design systemsStrong communication and storytelling skills for presenting design decisionsAbility to collaborate effectively with cross-functional teamsNice to HaveExperience designing products in B2C eCommerce or B2B SaaS environmentsFamiliarity with front-end technologies such as HTML5, CSS, and JavaScriptExperience facilitating Design Thinking workshops or Design SprintsStrong self-management and accountability in fast-paced environmentsPassion for innovative product experiences and emerging industriesTeam & EnvironmentCross-functional product team including Product, Engineering, Data, and ResearchCulture focused on collaboration, creativity, and experimentationStrong emphasis on research-driven and data-informed design decisionsOpportunity to work on large-scale mobile and web productsEnvironment that encourages design ownership and innovationAbout UbimindsOur CulturePeople First. We are all about people! Challenge yourself. Continuous improvement is in our essence. Make it happen. Attitude and commitment matter. We’re in this together. Collaboration is key. Averaging on awesome. We strive to exceed expectations. Keep it real. Transparency and honesty guide us.Perks and BenefitsAs a Senior Product Designer @Ubiminds, you will:Work as part of an international product engineering teamReceive full back-office support (HR, career guidance, concierge services)Enjoy a 100% remote work modelGet a MacBook provided by UbimindsAccess free English lessons with native speakersParticipate in internal tech communities and growth initiativesBe eligible for our referral bonus programOptionally use our Florianópolis office with snacks, games, and weekly massagesHow our process worksInterview with a Tech RecruiterClient process (this may vary)Offer 🎉\n\n

Why TrueML? TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions. The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.About This Role:As the Engineering Manager for our Data Platform, you will be the primary architect of the ecosystem that powers TrueML’s intelligence. We are currently in a phase of purposeful scaling, and we need your leadership to build a rock-solid, high-performing data foundation that bridges the gap between raw infrastructure and actionable insights. Your goal is to champion data integrity and technical excellence while leading a world-class team during this period of deliberate expansion.\nWhat You'll Do:Empower a Talented Team: Lead, manage, and mentor a group of data engineers, fostering their career development and championing a culture of technical excellence.Architect Resilient Infrastructure: Own the design and development of data pipelines and systems to ensure they are prepared for company-wide expansion.Champion Data Trust: Act as a relentless advocate for data quality by implementing the system controls and SLAs necessary for flawless production processes.Collaborate Strategically: Partner cross-functionally with Data Science and Product managers to translate complex business needs into efficient, well-documented data models.Maintain Technical Excellence: Perform high-impact code reviews and provide critical guidance to optimize ETL pipelines and schema performance.Balance Leadership with Craft: Contribute directly to development work and troubleshooting alongside your team when the mission requires it.Drive Data Accessibility: Ensure data is a true business enabler by making it reliable and easily accessible for stakeholders across the company.Who You Are:- An Experienced Leader: You have 2+ years of hands-on management experience and 5+ years of relevant data engineering expertise, with a track record of growing teams through coaching.- A Big Data Expert: You have deep familiarity with modern technologies like Snowflake, Airflow, BigQuery, or Redshift, and mastery of both RDBMS and NoSQL databases.- A Master of the Stack: You possess advanced proficiency in Python or Java and expert-level SQL skills, specifically in scaling schemas and tuning ETL performance.- A Systems Thinker: You have extensive experience designing data warehouses and workflow systems, including owning SLAs for critical production processes.- An Elite Communicator: You are a natural bridge-builder who can translate deep technical hurdles into clear, actionable updates for business partners.- Purpose-Driven: You thrive in environments that value intentional progress and are excited to mature a data ecosystem from the ground up.- Bonus Skills: You bring experience with Spark, Scala, or Protocol Buffers, or you have navigated the unique regulatory challenges of the FinTech industry.\n$111,700 - $148,900 a yearCompensation Disclosure: This information reflects the anticipated base salary range for this position based on current national/regional data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.\nWe are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference. Our Dedication to Diversity & Inclusion TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.

Ascend Healthcare is committed to providing fully integrated, quality psychiatric and behavioral health services in a compassionate, convenient, and affordable manner. We work with external partners to provide services to patients across the country through integrated psychiatric medication management, substance use disorder treatment, counseling services, peer support and care coordination for seamless patient care. We believe in a "no wrong door" treatment model which finds ways to say "yes" to any patient referral rather than a multitude of exclusionary criteria found elsewhere. This approach reflects our values of improved patient and clinician experience, better outcomes, and lower costs.The Ascend StoryFounded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence. We partner directly with health centers to build fully integrated, sustainable behavioral health programs—bringing deep clinical expertise, operational support, and long-term stability.

About WorkOS 🚀WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Vercel, and Plaid.As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control—helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.🎯 About the roleThe product team at WorkOS is built for people who want to work on complex problems with real stakes. Our users are developers and technical buyers at fast-growing companies — they have strong opinions, high standards, and they'll tell you exactly what works and what doesn't. Our engineers have sharp product instincts and want to collaborate with PMs who match them.This is a role with genuine scope. You'll own product areas end-to-end — from identifying the right problem to driving it through discovery, design, engineering, and launch. You'll think broadly across the product surface, go deep on specific problems, and operate with a level of autonomy that's rare at most companies.✔️ What you'll doOwn specific product areas with full accountability for outcomes — from discovery through delivery and iterationTalk to customers regularly and synthesize what you learn into clear, prioritized product directionPartner tightly with engineering and design to move from concept to shipped product quicklyDefine success metrics and use them to evaluate whether what you shipped actually workedWork cross-functionally with marketing, sales, and GTM to bring new features and products to market effectivelyIdentify 0-to-1 opportunities — things that don't exist yet but should — and drive them from blank page to launchMake hard prioritization calls with limited information and defend them clearlyContribute to the broader product strategy and roadmap as the company scales🌟 What we're looking forMust-havesB2B SaaS experience — you understand the developer or enterprise buyer and have shipped products for themOne of: deep domain knowledge in auth, identity, or developer tooling, or a strong track record building developer-facing products specificallyReal 0-to-1 experience — you've started something from scratch, not just inherited a roadmapCustomer obsession in practice, not just on a resume — you talk to users constantly and it visibly shapes what you buildBias to action — you move fast, make decisions without perfect information, and iterate rather than waiting for consensusStrong cross-functional collaboration — you've worked closely with design, engineering, and marketing, and you know how to bring those relationships to get the best work out of a teamNice-to-havesExperience with pricing and packaging decisions — understanding how product and monetization interactBackground at a company with a PLG motion or developer-first go-to-marketLogisticsBased in the United States — SF or NYC is a plus but not requiredWillingness to travel roughly once a month for team or customer meetingsBenefits (US Only) 💖At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.Benefits include:- Competitive pay- Substantial equity grants- Healthcare insurance (Medical, Dental and Vision) for you and your family- 401k matching- Wellness and fitness monthly allowances- PTO + paid holidays + unlimited sick leave- Autonomy and flexibility with remote workPlease inquire directly with our recruiting team for benefits available to those working outside the US.Equal Opportunity EmployerWorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers’ Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. Position SummaryThe Vice President, Client Success (VP) is responsible for cultivating positive, long-term relationships across the EnableComp client base in partnership with internal EnableComp operations and sales leadership. The VP is responsible for interacting with customers on an executive level; and acting as an extension of the client; understanding and communicating agreed upon expectations to internal departments and increasing the market share of business by providing service that meets and exceeds customer expectations. Through ongoing communication, the VP delivers the highest level of client service and ensures product and service success at each client site.\nThe Job Responsibilities IncludeClient Relationship/Management: 25%Collaboration with other EC functions: 25%Client Business Reviews and Meetings: 25%Introducing and selling new solutions to existing clients, including having a target sales quota: 25%Participate in entirety of Client Lifecycle. Sales process, Implementations, Project Go Lives, Business Reviews, and identify additional Cross Sell opportunitiesWill oversee all Client Success activities for designated clients within the assigned Region.Will oversee 4-5 directors of Client Success acting as a mentor and team lead ensuring they hit all of their goalsCommunicate and coordinate with Senior Vice President, Client Success to ensure all job duties as assigned are executed professionally and timely in accordance with EnableComp standard.Acts as an “ambassador” for a fast-paced, detail oriented supportive team by facilitating friendly, courteous, efficient, and well-presented service to assigned clients.Manages certain KPI metrics visible to the EnableComp ELT team and Board of Directors, including NPS scoring and client retention goals. Uses a consultative approach to best serve each client to ensure we are delivering the right services at the right time to meet each client’s needs.Reviews, understands and tracks assigned client’s performance goals and meets regularly with our clients to review their status and progress with an emphasis on highlighting EnableComp’s value proposition and ROI across product lines.Ensures EnableComp’s monthly and quarterly reporting packages are generated and delivered to assigned clients timely, and that they consistently reflect the pertinent EnableComp metrics and benchmarks. Collaborates with internal teams to develop and implement client specific strategies and action plans for communication, resolution of open internal/external items and maximization of current and future revenue, including the identification of cross-sell opportunities. Schedule and attend regular meetings or conference calls with assigned clients to discuss current status and reports and ensures the necessary EnableComp team members contribute appropriately for the meetings.Develop agendas and other presentation materials, create meeting summaries and generate meeting deliverables.Assist Implementation with the roll out of any process update/rollout initiatives and manage client deliverables post-implementation.Manage and control client obligations, maintaining a high level of customer satisfaction at all levels of the organization.Identify cross-sell opportunities within the assigned client base, escalating to the assigned outside sales executive for applicable territory/client. Escalates to Sales Executive when needed. Participates in internal client account review meetings (sales forecast, at risk, etc.).Use of independent judgement and discretion as it relates to responsibilities detailed above.Other duties as required.Requirements & QualificationsBachelor’s Degree in Business, Sales/Marketing or other related field of studyMust have 7-10 years demonstrated experience in account management in the healthcare technology industry, namely engaging hospital revenue cycle management.Equivalent combination of education and experience will be considered.Experience with claims billing and IT/EDI systems preferred.Experience with CRM software (e.g. Salesforce.com)Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook).Timely and regular attendance.Equivalent combination of education and experience will be consideredTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Special Considerations & PrerequisitesPractices and adheres to EnableComp’s Core Values, Vision and Mission.Effective polished professional presentation skills for developing/communicating analytics, results and ROI to all stakeholders.Strong passion for serving the needs and expectations of the client.Must be a self-starter and able to work independently as well as partner and collaborate with internal departments and leaders.Excellent written and oral communication skills to communicate with internal stakeholders and external clients.Demonstrated experience managing stressful situations effectively through difficult conversations, communicating obstacles, challenges and developing action plans to present to management.Demonstrates a consultative relationship style both internally and externally; is a team player and has a positive-can-do attitude.Strong analysis and problem-solving skills.Must be able to manage conflicting priorities, while being extremely adaptable and flexible.Up to 30%  travel required.\nEnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. EnableComp recruits, develops and retains the industry's top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.  Don’t just take our word for it!  Hear what our people are saying:“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.” â€“ Revenue Specialist â€œI enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.” â€“ Supervisor, Operations

About VoltusVoltus is the leading DER technology platform and virtual power plant operator, connecting distributed energy resources to electricity markets to deliver less expensive, more reliable, and more sustainable electricity. We hire teammates who are bright, gritty, and good, with a genuine passion for a cleaner energy future. The RoleAs a Product Manager on the Market Platform pillar, you will own and drive product outcomes that determine how customers participate in electricity markets across all our markets. From how dispatch signals are received and acted on, to how offers are submitted and optimized, to how performance is calculated and settled — you are the connective tissue between customer needs, energy market complexity and the engineering team that builds the systems that maximize financial return and operate to ensure we meet our commitments to markets, customers and Voltans.Voltus is a fully distributed company and this job is remote. You have the flexibility to work from anywhere, but your workday must align with a US-based time zone.\nKey ResponsibilitiesDevelop and prioritize outcomes within the Market Platform pillar that will drive the most impact on business objectives and communicate results with stakeholders across the organizationCollaborate with engineering manager(s) to align on product requirements and manage the day-to-day efforts of ongoing initiatives and workstreamsFormulate investment theses grounded in user needs, market mechanics, and business objectivesOwn the product roadmap,vision, success criteria and metrics for your product areaEffectively validate hypotheses and assumptions about market mechanics, user needs, and system behaviorEnsure product solutions are operationally viable, adequately supported, and aligned with business and regulatory strategyQualificationsAt least 2-3 years of experience as a product manager or a role building productsExceptionally strong written and verbal communication skillsStrong technical acumen — comfortable reviewing specs and engaging deeply with engineersSelf-starter with the ability to manage and prioritize multiple work streams simultaneouslyAbility to distill qualitative and quantitative information into actionable product decisionsBonus: Experience in energy markets, market operations, or energy technology\n$120,000 - $135,000 a yearBase pay is $120k - $135k annually, commensurate with experience, with 10% annual bonus, and equity. Voltus also offers a range of benefits including: unlimited leave for full-time employees, parental leave, and a comprehensive benefits package to promote health, wellness, and financial security.\nPlease note that at this time, we do not sponsor visas or transfers. Voltus teammates need to be authorized to work from their home location (in the US or Canada, unless otherwise indicated on the role description). Additionally, while Voltus is an all-remote workplace, we have limitations on where employees are able to work for regulatory and security reasons. We expect that Voltans are working primarily from their home country. Working while traveling to other countries must be approved as per our Global Remote Travel Policy. At Voltus, we are proud to be an equal opportunity employer because we recognize that a diverse organization begins with a diverse candidate pool. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, age, sexual orientation, veteran status, disability status, or marital status.

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Principal Care Management (PCM) Care Coordinator POSITION DESCRIPTION: MTC Care is the nation's leading telemedicine provider of behavioral health care to skilled nursing, assisted living and independent living facilities seeks, an experienced full time PCM Care Coordinator.The Care Coordinator is to perform remote monitoring and principal care management for patients under the supervision of the medical team.This is a remote position that requires ongoing tracking and monitoring of patient data communication across members of the medical team and engagement with patients and family members reporting out clinical summaries. ESSENTIAL FUNCTIONS:Assist clinicians with gathering medical information for patients in-between visits utilizing different electronic health record systems.Report any medical concerns monthly for patients such as falls, medication, behavioral concerns and recent hospitalizations.Completion of PCM as assigned and as needed to ensure all interventions are completed each month with approximately 15 patients per day.Report any issues directly to the ancillary program manager and/or Chief Clinical Officer when applicable.Aid with additional employee trainings as necessary/provide support to newer employees that may need additional assistance via "shadowing."KNOWLEDGE, SKILLS AND ABILITIES:High level of organizational skills and proven follow up abilityRequires both basic knowledge of medical terminology, attention to detail, and excellent written and verbal communication skillsThorough understanding of healthcare technologies including but, not limited to:  using Electronic Health Record Systems, Microsoft Outlook, Microsoft Excel and internet/cloud based applicationsMust be able to communicate with facility staff, colleagues, and medical team members effectively and professionally.                                                           EDUCATION, LICENSING, EXPERIENCE:Minimum High School Diploma requiredMust have quiet space free of distractions with internet at home for remote setting  This job description is not all inclusive and there may be other tasks and responsibilities that you will perform as required. 

Everyone's racing to build AI. Workera exists for the 8 billion people who have to work alongside it.While the world's attention is on creating new tools, someone has to solve the other side of the equation: the humans. The workforce is going through the biggest transformation in a generation and most organizations are navigating it blind, without the data to understand what their people can actually do, where the gaps are, or how to close them fast enough.That's what we build. Workera's skills intelligence platform is the critical infrastructure for the AI era. It's the layer that lets organizations understand, mobilize, manage, and develop their talent with precision. Trusted by the Fortune 500 and powered by proprietary AI agents, we're the company helping the world's largest organizations not just survive the transition to AI, but lead it.The Customer Success Associate is the execution engine of our Customer organization and the primary day-to-day partner to customers for onboarding through program delivery. This is a customer-facing execution role (distinct from quota-carrying Account Management and strategic advisory roles). You own how enterprise programs get delivered—working directly with customer stakeholders to ensure deployments run on time, on spec, and with a consistently high-quality experience from launch through adoption. You turn strategy into reality and scale that execution through systems and AI.WHY THIS ROLE EXISTSWe are evolving our Customer organization from high-touch, manual execution to AI-enabled, scalable delivery. As we grow into supporting 10s to 100s of enterprise customers, we need a repeatable, reliable execution layer that ensures every program launches successfully and operates without friction.The Customer Associate role exists to build and operate that layer—working directly with customers to bring structure to ambiguity, ensure consistent delivery, and enable scale without proportional headcount growth.YOUR TEAMThe Customer

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday.Smartsheet is building the next generation of AI-powered work management through SmartAssist, our intelligent agent platform. As we scale from early demos to production-grade agents, quality is the critical frontier and we are looking for a Agent Quality Engineer to own it.This is not a QA role. It's a deeply technical, high-autonomy position at the intersection of LLM evaluation, prompt and context engineering, and retrieval-augmented generation. You will diagnose why our agents fail, design the systems that catch regressions, and drive measurable improvements across our orchestrator and subagent fleet.You will work closely with our Agent Engineering and AI Platform teams, embedded in a team that has already shipped evaluation infrastructure on Databricks/MLflow and is building toward a mature Agent Development Lifecycle (ADLC).You Will:- Own agent quality end-to-end: diagnosis, improvement, and validation across SmartAssist's orchestrator and subagents- Identify failure modes across quality dimensions factual accuracy, completeness, tone, actionability, and latency and prioritize what to fix- Drive quality improvements through prompt engineering,