About BeatportFor over 20 years, Beatport has been the global leader in DJ and club culture, pushing the boundaries of dance music to all corners of the world.

About UsWe are a consulting firm specializing in delivering innovative technology solutions to federal government customers.

American Regent, Inc. seeks a Manager of Clinical Quality Assurance (CQA) in Shirley, NY responsible for the following: • Manage the CQA activities associated with the development of study-specific audit plans and oversight of clinical quality assurance processes that contribute to the quality oversight of functions including Pharmacovigilance, Clinical Operations, Quantitative Sciences, and Regulatory Affairs.

We are looking for a reliable and detail-oriented Customer Support & Content Moderation Operator to help maintain a safe and high-quality platform.

At Nagarro, we love breaking new ground and doing unprecedented stuff – we are not bound by hierarchy, we love people who are skilled, responsible, and entrepreneurial.

Job Title: Ad Graphic Designer Location: ''Remote'' Job Type: Full-time Who We Are: At STERRY, we’re not your average Growth Marketing Agency—we’re the rocket fuel behind crowdfunding and e-commerce success.

Senior Product ManagerCompany OverviewActiveProspect is on a mission to make consent-based marketing the best channel for online customer acquisition.

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Welcome to the MILK MAKEUP FAM:At Milk Makeup, we’re all about cool clean beauty fueled by creativity. Born out of Milk, a creative hub in downtown New York City, innovation, self-expression, and community are at the heart of everything we do. We believe beauty isn’t about how you do your makeup, it’s what you do in it—and how you Live Your Look—that matters.Who YOU are: • Community connector: You’re always thinking about how to improve your and your community’s future. You’re passionate about building a global community where everyone can feel seen and inspired in beauty.• Courageous but chill: Wherever you come from, you’re driven by the hardworking New York spirit that Milk embodies. You’re flexible and ready to get the job done, but you’re humble and make moves thoughtfully. You strive for quality, have fun doing it, and always have the greater good of the brand in mind.• Fearlessly innovative: You’re not afraid to take calculated risks and enjoy problem solving. You’re down to disrupt the status quo and innovate in order to raise the bar. You value a forward-thinking space that encourages you to lead change, never follow.• Champion of self-expression: You’re creative at heart and are always genuinely you. You live your look and want to grow with people who celebrate individuality.• Inclusive + mindful: You believe an open mind is always the best place to start and value active listening. You embrace differences and help foster a safe working environment for yourself and your peers.The ROLE:We’re looking for a social-first copywriter to support the editorial team.Please note this is a part-time, freelance opportunity. What YOU’ll do:Key priority: write, edit, and collaborate with the team on all organic & paid social copy including but not limited to:Organic captions and supers (when applicable) for all Milk social platformsReviewing assets with copy when availableStaying up to date on latest product positioning via check ins with the editorial team so that social copy always aligns to latest strategy + best practicesCheck in with Editorial Director when copy needs to be reviewed + approved or to flag any questions or concernsWorking with the paid and DTC team to support their business needs including Demand Gen + PMAX Ad copySecondary: ad hoc, one off copy needs as they arise including brainstorming, product name ideation, etcWe’d like YOU to have:Must be available Monday-Friday with a flexible hourly schedule based on team needs.Flexible hours required, including occasional weekend availability to support the team during peak captioning periodsMax 20hrs a week.Beauty experience a major plus

About MarchayMarchay is a curated, membership-based travel service and community for some of the world's most sophisticated travelers. Broadly recognized as one of the country's most elite luxury travel services. A key benefit of membership is dedicated, unbiased service from a highly experienced travel team. Marchay offers unlimited, bespoke trip planning and execution, access to pre-vetted private homes and villas, and preferred partner benefits at over 1,200 luxury hotels worldwide.Role SummaryThe Director of Service is responsible for leading Marchay's Service team and ensuring exceptional member experiences through strong leadership, performance management, training, and operational excellence. This role owns service team performance, member retention initiatives, service standards, escalation management, advisor development, and key industry relationships. The Director of Service serves as the senior leader for the Service team and partners closely with Membership, Operations, and Executive Leadership to support company growth, capacity planning, and organizational objectives.Core ResponsibilitiesMember Experience & Service ExcellenceLead efforts to elevate the member experience across the Service teamDefine, reinforce, and improve service standards to ensure a consistent, high-touch member experienceIdentify service gaps and recommend improvements in partnership with leadershipEnsure adherence to service expectations and service level agreements (SLAs)Support timely and seamless member onboarding and transitions in partnership with internal teamsEscalation ManagementServe as a senior point of contact for resolving complex member issues and service escalationsManage both internal and external escalations, including team-related issues and member-facing issuesPartner with leadership and advisors to de-escalate problems and create effective resolutionsHelp build clear escalation pathways and response expectations across the Service teamLead member feedback conversations and service recovery effortsPartner directly with members when issues arise to preserve relationships and protect retentionIdentify recurring member concerns and implement corrective actions across the organizationTeam Leadership, Training & DevelopmentOversee service team development, including training, mentorship, and performance managementAct as a trusted coach and resource for advisors and service team membersHelp define clearer roles, responsibilities, and KPIs across the Service teamSupport career development and skill-building across service functionsOwn advisor onboarding and foundational training for all new Service Team membersEstablish career pathways and development plans for advisors and service team membersCreate ongoing coaching and mentorship programs designed to elevate advisor performance and consistencyEnsure performance review processes, development plans, and coaching cadences are consistently executed across the organizationService Operations & Cross-Functional CoordinationPartner closely with leadership and operations to improve service workflows and team effectivenessHelp implement scalable processes that improve consistency without requiring this role to own every operational taskContribute to service-related KPIs and metrics, while partnering with operations or leadership on reporting and broader analytics as neededSupport capacity planning and team structure discussions to help ensure strong coverage and sustainable growthStrategic Partnerships & External RelationshipsManage strategic partnerships with key suppliers and ensure alignment with company goalsServe as a primary point of contact for SmartFlyer-related service matters, depending on organizational structure and future partnership plansHelp maintain key external relationships that support service delivery and problem-solvingDevelop and maintain senior-level relationships with luxury travel suppliers, hotel partners, DMCs, airline partners, and representation companiesServe as the primary service contact for strategic external partnerships and consultantsTrade Shows, FAMs & Industry CoordinationMaintain appropriate relationships with industry contacts relevant to trade shows and partner opportunitiesOversee or coordinate trade show attendance for advisors, including allocation planning and communicationSupport management of FAM trip processes and advisor participation in line with company policies and budgetsEstablish fair and transparent processes for FAM and tradeshow participationEnsure FAM opportunities align with advisor development goals and company prioritiesMonitor participation and return-on-investment from educational travel opportunitiesService Team Performance & Retention OwnershipOwn all Service Team KPIs and performance outcomesMonitor and drive achievement of service standards, SLAs, and member experience metrics across all teamsTrack and improve key performance indicators including member retention, Net Dollar Retention, answered call percentage, email response times, SLA adherence, member onboarding timelines, escalation resolution times, and team productivity metricsPartner with leadership to identify trends, performance gaps, and opportunities for improvementEnsure consistent service delivery across all teams and podsDevelop accountability structures and reporting mechanisms to support continuous improvementProvide backup Travel Advisor support and collaborate across teams to ensure seamless service delivery and exceptional member experiences when additional assistance is neededRequirementsCORE REQUIREMENTS8-10+ years of experience in luxury travel, hospitality, service leadership, or a related high-touch client environmentAt least 5 years of experience as a luxury travel advisorMeaningful people leadership or team mentorship experienceStrong experience handling escalations, service recovery, and complex client situationsDeep understanding of high-touch service expectations and advisor support in a luxury environmentExperience creating structure, training, and process improvements within growing teamsFamiliarity with travel industry partnerships, host agency relationships, and advisor support modelsAvailable during Eastern Time business hours and for weekend and holiday team coverageBachelor's degreeExperience managing supplier relationships and working with Sabre is a plusBenefitsComprehensive Benefits: Fully covered medical, dental, and vision insurance401(k) Plan: Access to our retirement savings programGenerous Time Off: Ample PTO plus company holidays to recharge and resetFlexibility: Remote work environment with the ability to manage your schedule effectivelyOfficial communication regarding this position and other employment opportunities at Marchay will only be sent via Workable or from the marchay.com domain. 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