Remote in our day-to-day work. On-site when it matters.

We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.

About Us Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users.

Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes.

PersistIQ currently has a Senior Email Marketing Account Manager position available, and we’re excited to tell you about it!

Job Description SummarySenior Oracle EBS WMS Inbound Application Architect responsible for defining strategy and leading end-to-end architecture, design governance, and delivery for Oracle WMS inbound distribution processes.

This opportunity is posted under the trusted Moen name and supports House of Rohl, Moen’s luxury brand house, and part of Fortune Brands Innovations’ portfolio of premium brands, including Riobel, Perin + Rowe, Aqualisa, Springwell, and more.

Join Canva's Accessibility Team to redefine how the world experiences design.

Headquarters: United States (Remote)  Redefine the future of customer experiences. One conversation at a time.At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.   We're looking for a strategic, hands-on senior-level Product Manager to lead the evolution of our Omnichannel Customer Experience platform. You'll drive the vision and execution for our next-generation shared inbox, personal inbox, and digital channel integrations—transforming traditional contact center communication into seamless, intelligent, omnichannel experiences. You'll own critical initiatives including ticket workflows, all channels including social media, group messaging, and intelligent disposition management that enhance agent productivity, customer satisfaction, and operational efficiency across all digital touchpoints including email, SMS, social media, messaging platforms, and video channels.Key Responsibilities1. Strategic OwnershipDefine the long-term product strategy for Omnichannel CX capabilities, ensuring unified customer engagement across voice, digital messaging (SMS, social, email), video, and emerging channelsDrive the dual-inbox vision: transforming shared inbox for team collaboration and personal inbox for individual agent efficiency—both into intelligent, AI-powered omnichannel engagement hubsDeeply understand user needs across contact center agents, supervisors, and administrators; embed voice-of-customer insights and competitive intelligence in every decisionPartner with Finance and Sales to inform packaging and monetization decisions for omnichannel capabilities (stand-alone vs. bundle tiers) using data-driven insightsDesign seamless experiences across Twitter/X, Facebook Messenger, WhatsApp, SMS, email, and video channels with consistent inbox paradigms2. Execution & DeliveryTranslate strategy into a data-informed roadmap prioritizing high-impact features:Shared Inbox capabilities: Split Ticket & Merge Ticket workflows for efficient team-based case managementPersonal Inbox optimization: Individual agent workspace for managing assigned work and personal queues efficiently with laser focus on user experience.Group SMS capabilities for shared inbox collaborationDesign rapid agent response across all channelsEnhanced disposition widgets and lifecycle managementDesign roles and permissions management for omnichannel across multi-tiered accountsOmnichannel routing intelligence: smart assignment with AI powered real-time context across channelsCollaborate closely with Engineering, Design, and GTM teams to deliver high-impact releases; establish OKRs linking customer outcomes to business goalsNavigate technical dependencies across admin and myhub systems to ensure cohesive delivery across shared and personal inbox experiencesDrive continuous iteration post-launch through telemetry, experimentation, and customer feedbackBalance innovation velocity with technical constraints - understanding when designs exist vs. require net-new development3. Cross-Functional ImpactAct as a connector across Product, Design, Engineering, Data Science, and GTM to ensure unified omnichannel experiencesChampion a culture of experimentation, learning, and accountabilityInfluence senior stakeholders through crisp storytelling and data-backed recommendationsManage feature flag rollouts and phased releases to minimize riskDrive alignment on effort estimation (Low/Medium/High) and release prioritization.Coordinate with infrastructure teams on audio/video storage, streaming, and media processing requirementsQualifications6+ years in SaaS Product Management, including 3+ years leading enterprise-grade contact center, omnichannel communications, or CX platform productsProven success delivering ticketing systems, shared/personal inbox platforms, or omnichannel engagement tools at scaleWith deep expertise in:Digital channel integrations (social media APIs, messaging platforms, SMS/MMS, video platforms)Ticket lifecycle management and intelligent routing/disposition across multiple inbox paradigmsAgent workspace optimization: designing for both collaborative (shared inbox) and individual (personal inbox) workflowsContent management: encoding, storage, streaming, thumbnail generation, and playback experiencesRich media handling across channels (audio/video attachments, screen recordings, visual support content)Track record of balancing technical complexity with user simplicity - delivering intuitive experiences despite backend architectural constraintsExperience working with distributed engineering teams, managing dependencies across UI, backend, media processing, and admin systemsSkilled in Agile delivery, feature flag strategies, and phased rollout methodologiesStrong analytical mindset for instrumentation and data-driven prioritization decisionsExcellent communication and stakeholder management skills with ability to influence without authority across time zonesBachelor's degree in Engineering, Computer Science, Business, or related field; MBA a plusComfortable with occasional travel and distributed team collaborationTechnical Context & Platform KnowledgeUnderstanding of microservices architectures, API integrations, and event-driven systemsFamiliarity with social media platform APIs (Twitter/X, Meta/Facebook, Instagram)Knowledge of messaging protocols (SMS/MMS, RCS, OTT messaging platforms)Experience with ticketing system architectures, workflow engines, and business rulesUnderstanding of omni-channel routing logic, queue management, and workload distribution algorithmsAwareness of compliance requirements (data privacy, channel-specific regulations, TCPA for SMS, video recording consent and storage policies)What Success Looks Like in 12 MonthsVision & Roadmap: A clear two-year omnichannel vision and KPI-driven roadmap driving cross-product alignment and commercial differentiationFeature Delivery: Successful launch of at least 5 major omnichannel capabilities from the GA2 roadmap with >80% on-time deliveryInbox Innovation: Deployment of enhanced shared inbox and personal inbox capabilities with clear differentiation and adoption metrics for each workflow typeCustomer Impact: Measurable efficiency gains (20%+ reduction in average handle time) through split/merge ticket workflows and intelligent routing between shared/personal inboxesChannel Expansion: Integration of 2+ new digital channels (X Social, Group SMS, Video, or similar) with documented customer adoption and usage patternsCommercial Influence: Measurable attach rates and incremental ARR growth from omnichannel capabilities in key customer segmentsOperational Excellence: Comprehensive instrumentation providing real-time insights and out-of-the-box reporting into channel usage, ticket volume by source, agent productivity across inbox types, and feature adoptionQuality Metrics: <5% post-launch defect rate and >90% feature flag rollout success across customer baseCross-Functional Collaboration: Strong partnerships across Engineering, Design, and GTM enabling faster iteration cycles (2-week sprints consistently delivered)Why Join UsBe part of a fast-growing company transforming the CX landscape with cutting-edge omnichannel capabilitiesDrive the evolution of a platform serving thousands of contact center agents daily across hundreds of enterprise customersOwn critical features in the product roadmap with direct revenue and customer satisfaction impactWork with a modern tech stack including microservices, event streaming, real-time messaging, audio/video processing, and AI-assisted workflowsJoin a passionate, customer-obsessed culture that values autonomy, craft, and measurable impactCompetitive compensation, equity participation, and comprehensive benefitsNextiva DNA (Core Competencies)Nextiva’s most successful team members share common traits and behaviors:Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. The expected hiring range is $1300,00 - $230,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. Health - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance - Life, disability, and supplemental indemnity plans Work-Life Balance ️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security  - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness ‍ - Employee Assistance Program and comprehensive wellness initiatives Growth - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!  Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. #LI-MS1   #LI-RemoteFounded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog. To apply: https://weworkremotely.com/remote-jobs/nextiva-principal-product-manager-omnichannel-cx

Headquarters: United States - Remote We're transforming the grocery industryAt Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OverviewInstacart’s Agentic Commerce team is building innovative new AI Solutions such as Cart Assistant – an enterprise-grade, consumer shopping agent purpose-built for grocery. Cart Assistant will provide hyper-personalized conversational commerce experiences, helping millions of people discover products, plan what to eat, and shop in easier and more engaging ways than ever before. We’re looking for a Principal Product Manager to help bring Cart Assistant to life and make it a product that both consumers and retailers love. This is a fast paced, 0->1, highly visible product role working at the intersection of generative AI, consumer experience, and retailer-facing B2B e-commerce products.In this role, you will immerse yourself in and deeply understand both consumer and retailer needs, as well as the latest and greatest available agentic technologies. You will partner closely with engineering, machine learning, data science, design and research teams to translate these needs and capabilities into a winning product strategy and a prioritized roadmap. You’ll lead execution, experimentation, and product delivery, working closely with retail partners and senior leadership.  About the JobSet and own the roadmap, translating consumer and retailer needs into a clear vision, milestones, and launch plansLead product discovery, uncover customer pain points and market opportunities, and partner with engineering and design to deliver solutionsDrive measurable results including product adoption and engagement outcomes. Establish and maintain metrics, dashboards, and regular business reviews, using data insights to prioritize, de-risk, and accelerate the roadmap.Lead cross-functional execution with Engineering/ML/DS/Design to execute the roadmap, run rapid experiments, ship iterative improvements, and pivot based on learningsPartner with ML, model design, and content design to improve core agent performance and behavior using state-of-the-art methodsRepresent the product to senior leadership and external retail partners, communicating strategy, progress, learnings, and needs with clarity and convictionWork with business development, market strategy, and GTM teams to align product and GTM plans, maximizing market impact of launches and product advancements Scale Cart Assistant across Instacart surfaces and products, driving top line business impact for Instacart and our retail partners About YouMinimum Qualifications8+ years of product management experience5+ years of experience building and shipping consumer-facing commerce products end-to-end, with 2+ years building LLM-powered products in production Proven track record launching at least one 0-to-1 product to general availability with measurable impact on adoption, conversion, revenue, or GTVTechnical fluency with AI/ML systems and data flows; ability to partner with engineering and machine learning on dependencies and scope tradeoffs Experience defining product OKRs, with significant experience using experimentation to improve products and achieve desired outcomesExceptional communication and presentation skills with senior leadership and external enterprise partnersBachelor’s degree in a technical, quantitative, or related field, or equivalent practical experiencePreferred QualificationsExperience across both consumer products and B2B/enterprise offeringsBackground spanning startup and large company environmentsDomain expertise in ecommerce, retail, grocery, or marketplace dynamicsExperience building or improving LLM agent systems and productsFamiliarity with experimentation at scale (A/B testing) and with trust, safety, privacy, and compliance considerations for GenAI products.#LI-RemoteInstacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below.CA, NY, CT, NJ$250,000—$264,000 USDWA$239,000—$252,500 USDOR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI$230,000—$242,500 USDAll other states$209,000—$220,500 USD To apply: https://weworkremotely.com/remote-jobs/instacart-principal-product-manager-agentic-commerce